The Brass Balance in Wirral

One of the best Weatherspoons I have ever been to (only just beaten by the Y-Dic Penderryn in Merthyr) Lovely pub, lovely staff and a real community feeling in this pub someone will say hello and talk to you

This is hard to write but true. I made the mistake of choosing to go in for dinner and it was the worst dining experience I've ever had. First of all the table I chose was hijacked in my absence, fair enough I then had to use the only free table, a 6 person one which caused anger with others. While waiting for my food I nipped to the disabled toilet only to open the door to see someone having a dump! I was then walking back to my table only to get accosted my a drunken lady demanding that I remove my cap. By this time I'd had enough and decided to ask for a refund as my food hadn't been served. The barman said I'd have to ask the manager, a very sweary hard faced woman, for my money back. She refused as the food was cooked. I said can I have it as a take away and she told me that I'm "not getting any effing thing" I just walked out minus my food or a refund.

The Brass Balance is great 🍻 pub nice beers 🍺 lovely staff lovely and clean. The toilet is spotless. All in all a great place to go to.

Very polite and friendly staff. Usually visit the pub once or twice a week when work permits. Always clean and the food is good. Thank you.

Pretty standard, same as most wetherspoons franchises really... good value for money

The Brass Balance is one of the chain of Wetherspoons. The size of Wetherspoons allows lower prices for food and drink. The pub has a steady flow of customers during the day without being crowded. A strange mix of early morning all day drinkers and workers from the business and court sections of Birkenhead nearby. A pleasant atmosphere despite the disparity in customers. with an outdoor smoking/vaping area with tables and chairs best used when the weather is good. A brilliant good value menu - particularly for different types of breakfasts. The toilets were clean - as was the whole indoors area. An amazing US style coffee top-up machine with different types of coffee for just over a £1 for as many cups of coffee you want - which is excellent value (given that coffee houses in Birkenhead charge approximately £4 per cup of coffee of your choice. Different evenings during the week such as Curry Night - suitable for group evenings out. Parking is not free. Main road (Argyle Street) and County Court car park have fee paying parking bays as expected in the centre of town. Happy to recommend this pub highly.

My nearest spoons, great pub.. Cool staff and the bargain food menu, what's not to like... Veey down to earth and non nonsense. 👍

Nice place. Lacks some atmosphere as when we visited, it was quiet

Was a joke if I’m honest me and my girlfriend ordered a mixed grill my girlfriend finished hers and I had a good bit of mine to then find the gammon on my plate was raw , very dangerous serving uncooked meat as a chef myself I understand this is a big no no asked for refund was fobbed off and offered free dessert, no thanks chefs need to learn how to cook meet hopefully we don’t end up Ill or worse in hospital, terrible service and poor handling from management who told me the meet was cooked, im educated in food and I can assure you the meat was raw 👎🏻

Great prices and excellent service

I was surprised how good the salad was in here. I've heard nothing but bad experiences about wetherspoons in general. But had to go due to a work client wanting to go. I ordered grains salad. It was nice. The rest of the place needs updating and staff need training in being polite but was better than expected.

Cheaper on the app, very fast service, extremely good value including refill drinks, quite busy so everything was hot and fresh too. Great location and parking outside too.

Lively pub. Very busy and popular. Standard Wetherspoon menu so food is good value. It is the first Wetherspoon where my food was literally thrown at me, but it was a very busy Friday night. It’s very loud for a conversation. But Service was quick and the food that was ordered is the same as the food that was brought. It’s not surprising there is food on the floor given the manner of service as while Most of the food served arrived on the table some did miss.

Staff were nice & polite, the breakfast was excellent nice pleasant atmosphere worth a visit

I went with my daughter and her food was awful the steak and kidney pudding could have been used for self defense it was that hard, and dryer than a mouthful of rich tea biscuits. But weather spoons are hit and miss as the employee of the month in the kitchens the microwave. Would I eat here again maybe if I was hung over

A no frills JD Weatherspoon pub that's not going to set your world alight. The staff are either really helpful and friendly, or completely disinterested which is odd. It's also a pub that could do with a deep clean and a bit of TLC. We had the sharing small plates to eat, which were really good and there were several great beers on offer. It's a really busy pub and takes a bit of time to get served.

I found this place a few years ago, when I was in town, visiting relatives. As pubs go, it's brilliant. You can park very inexpensively, right outside the door, making it perfect for anyone with limited mobility. And because it's in a relatively quiet part of town, you won't have trouble getting a space. The staff and the locals are a great bunch, the ales are very well kept and the food is great. Definitely one of Wetherspoons best establishments. Five stars all the way.

Waited an hour for food to come then it was burnt to a crisp. Sent it back managed to get a replacement in 10 minutes and it was ok. Why couldn't you do that the first time

Where do i start .. the staff seemed disinterested and goin through the motions then when at the table i overheard the girl in the next table how she punched a guy and split him open then she was showing her mate the video of her getting arrested. Hmmm classy place lmao

What you expect from a Wetherspoons

Love this place lovely food an cheap beer 🍺 always a great place to go

Clean and comfortable premises. Quiet Tuesday afternoon. Great selection of real ales. Had a steak and chips lunch, food was spot on.

Popped in for breakfast on Sunday morning. Decent breakfast, quick service and very clean.

Went for breakfast. Good value. Friendly Staff

Had a delicious sirloin steak and with a few beers, great food and fast service.reccomended.cheap pints.

Great value breakfast here. £3.14 for a good sized one.. service was awesome. Fast and friendly.. clean toilets and a nice place.

Lunch out with grandkids food was nice as always quick service too

Finally, I got to catch up with the girls. It was a lovely afternoon. The food was good .

Under cooked eggs and didn't replace the food just brought out two fresh cooked eggs and since I got home I haven't left the toilet

Barman Craig and Mieshi excellent service, a brilliant asset for Witherspoons

Had a meal here while staying in a local hotel. Good value, clean, reasonably priced. Would visit again

Haven't been in for ages. Great breakfast. Great value. Pleasant staff. Really nice for a quick bite to eat. Refillable drinks a bonus.

Food was lovely. We had 2 full English and unlimited coffee. It's a big place so plenty of room to sit in.

I think this is a fair , review , was their today , long wait for food , some staff stated technical problems in kitchen , others stated only one staff member in the kitchen , so going off that all was ok really half way due to service and contradictory staff, the atmosphere was brilliant tho all seemed to be enjoying themselves , the hotness had the doors open at the front allowing a cool breeze , throughout , which also added to the friendly atmosphere within the place , as for the food tho , we had return the first cup back due to having lipstick marks on , bit crazy as it only like 9:30 ish 10am but yer relates to the one member of staff , and they forgot the extra black pudding , but all other extras where added, but the food was to the typical Wetherspoon standard for its breakfast , , however I will be going again none of this criticism, has put me off visiting the place again. I do hope they resolve the kitchen staff issue during the course of the day , as it was only early and the weather is a typical beer day , so I can only presume it should get better , but that’s down to the management,

its a Wetherspoon pub. Top staff, customers are your typical Wetherspoons.

I usually walk along the Mersey before/after going to the Balance. Always a welcome and more than a standard Spoons at the Balance. Hamilton Square and Birkenhead Priory are nearby attractions.

Just a local wetherspoon, could be very crowd on weekend evening.

Probably the best pub in Birkenhead for food

Not customer centric, least but bothered. Need to coach or train them big time!!!

Well looked after ale. Decent service.

Fantastic Weatherspoons food of highest quality with fast service and excellent friendly staff, highly recommended XXXXXX

We popped in on a Tuesday evening and had an alright experience. The food was decent, drinks were satisfactory, and overall, we had a good time!

I don't know wetherspoon in Birkenhead is doing on a Saturday but one member of staff that manager behind the bar is ridiculous. I can see the stress on his face. I spoken to the staff and their ready to quit. I don't know what's going on internally but I've been coming here for years now and it was a lovely place to go. But the CEO needs sacking because the the staff aren't happy and the customers are suffering. So sad right now

Fantastic value for money and coffee refills. Excellent service

Great place for breakfast. The eggs benedict is perfect, so yummy and great price. Edit Been numerous times and have always been able to switch out ham for bacon with my eggs benedict. Even been able to in other locations. All of a sudden this morning I'm not allowed. Even with a surcharge. I don't like the inconsistencies. Also my spinach was unwashed.

Great service, quality affordable breakfast and they do a great hot choc.

Good food, cheap and quick service.

Great value...fresh salad...little tasty vinaigrette on a burger the other week one of the best I've eaten anywhere...with a drink for a fiver! Staff have a sense of humour too...I like going to this place.

Miserable enough though the staff are great.

Not too bad for a spoons but my Guinness was nasty and the table and chairs needed cleaning and this was the morning.

Didn't quite know what to expect as area looked a bit run down, pleasant surprise lovely pub and nice staff, will go back at some point and maybe eat

Gets quite busy and noisy.,but food good and value for money! Very good service!

Pleasant enough. Stopped for a coffee with friends.

Value for money is the best I can come up with

Nice food, cheap and cheerful, food comes quickly

Service is slow and food is not of a good quality. Beer is cheap though.

Nice place 2 go with the family for food and drinks

Bar staff are amazing. Excellent service

Preston behind bar totally professional....example to everyone.He serves exactly as you want it without any quarms nothing is too much.well done

Lovely staff and cheap as chips. Drinks served beautifully, with friendly staff.

Greasy spoon standard food, arrived about 2pm, ordered fish and chips, sold out,small fish and chips, sold out, hey ho. Why do these places make it a challenge to go to the toilets. Staff are very good, but will return as a last option.

What a dump! Nuf said...Manager should be sorted!

The staff are great and friendly but the place is frequented by some truly unpleasant people so be prepared for that if you attend. The meals are ok and the beer selection is interesting.

What you'd expect from a wetherspoons. Feel-good for a sensible price

The food was excellent, and arrived very quickly. Drinks, on one of our tables arrived BEFORE our empty cups for tea and coffee!!!! How can delivering 2 empty cups take longer than 4 different drinks?? Other than that, brilliant.

Very busy with the run upto Christmas. Staff friendly and worked well under pressure.

Tables dirty and covered in last customers bottles.

First time back for many years, first time was whilst going to every JDW in the UK, which has now been achieved. Certainly will go again, friendly staff.

Food was quick and okay , service was prompt, good place for a quick pint an food

Proper spoons for lunch tea or breakfast with good drinks and helpful staff

I love spoons and always look them up as I travel across the country. I have been in some okay ones and some great ones but OMG this is the worst. It stinks as soon as you walk in. I stood at the bar for a good 10 minutes before I persuaded a bar person to serve me. I asked one bar fella, the one with the long beard if anyone else was serving. I got a very blunt "no". What a horrible guy, not interested at all. Never again will I step foot in this vile place.

Great place to have a couple of drinks

This is a great place to come when i feel sad, sometimes i look at the folk in here drinking at 8am like they are pretending to go on holiday and realise my life really isn't that bad after all. burgers are ok. and staff are sound

It's a Wetherspoon pub. You know what you're getting, so in reviewing it's probably best to compare with other pubs in the same chain. This one is always reasonably busy with a friendly atmosphere. Ordered food and drink via the app. Bit disappointed with the drink service with it being slapped in front of me on the table by one of the staff passing by. Not a great start. Food though followed shortly after and was pleasingly brought over, and was pretty good grub. Mixed grill if you're interested. Have had drinks here previously in warmer weather and there is a spacious outside area out the back. Overall decent.

Met up with some friends and had a pint. Cheap drink and very good service. Good atmosphere, I’m sure the food is good so I’ll try next time.

Afternoon business lunch in a F'in Spoons 😉 #livingthedream

Really lovely spoonies went for breakfast. Free refills on hot drinks and lovely staff.

I was just about to give this place 3 stars because it's an average boring Wetherspoons. But I just watched a member of staff collect glasses and put all the rubbish including used straws, fruit and napkins in the bin with bare hands then go on to serving drinks and food without washing them. Staff also vape in view of the public then go on directly to serve food and drink. If they do this in view of customers I'd hate to think what happens when they aren't being watched.

Yikes loud and busy, staff work hard and get you served with drinks.

Very friendly Weatherspoons. Same old with the food

Ok, pay weekend and Halloween. But the pub smells of damp and urine as you go down to the toilets. Gets worse the more you have to use tho loos and tiles falling off the walls once inside. The staff and management knowingly let cannabis be smoked in their beer garden area, resulting in some of our group having to leave due to the smell. Not right at all. Card payments being made for other peoples drinks due to the fact they were only using one terminal. Disappointed with the quicker visit than we expected!

I like this spoons the service is always good I have never had a meal here so can't score the food.

A nice Weatherspoons just outside Liverpool.

Good value for drinks and food. Occasionally it's very busy. Service was much slower than normal today

Always get the buttermilk chicken burger when I go here, only downside is they only do 3 bottles of white wine now & it doesn't work out any cheaper buying a bottle when it used to be, so buy by the glass now instead, service is good, pleasant staff easy to order on the app

Good atmosphere with no annoying music. Pleasant and helpful waitress.

We went in today for a steak....it was 4pm on a Wednesday...my partner was told there wasnt any steaks?? Not good enough....someone not done there job😡 Absolute shame because last time we had a lovely steak meal each! Not a happy bunny cos we left and went somewhere else....😔👎🤔🙄😑

On one of the hottest days of the year, salads were missing from the menu. Great beer prices though and good atmosphere.

Haven't eat the food there. All in all its a nice friendly pub to go to

Nice food staff nice can sit outside if weather good clean very central

Typical Wetherspoons. Cheap and cheerful. Had a brekky today. Less than £8 for 2 breakfasts and 2 hot drinks.

Terrible service. Terrible Manager. Terrible Food. Only good thing was when I left. Mananger looked like a wrongen too.

Food over cooked when we complained we got well that's the way it is. No apologies or refund offered

Really disgraceful, I'm usually a fan of weatherspoons, almost an advocate you might say,bit on the experience of this evening, no more. My fiancé and I decided to try the steak. For around 12 quid with a drink we got a steak and chips, nothing else, literally just steak and chip. We then had to hunt around the pub for condiments. Job one, cut off the fat, I'd guess around an ounce of fat, then my first bite, tasteless, not seasoned at all and each bite came with a little bonus of gristle. Then the temperature, we both asked for med rare which in places it was, but mostly rare, sometimes blue which I can eat but most can't. We finished our drinks and left without complaining or eating out meals. Went accross the road and grabbed a sumptuous Donna kebab for a fiver. Last time we eat at weatherspoons I'm afraid.

Nice and clean as always and toilets are down stairs for once

Service was good and the beer was extremely reasonable. Had an afternoon meal and it was very nice and again very good value for money. Had the breakfast the following morning and that was less good. But would go back

Lovely breakfast but lack of staff means surrounding tables are left for ages with plates, glasses and whatever else on them which isnt pleasant to look at.

Always greeted by Lisa when I visit , she's a gem .

The food was rubbish, the staff were unpleasant. I had a flavourless curry, while my friend had steak and jacket potato. The steak was as tough as old boots even though we asked for it medium, on the rearer side. We weren’t offered any condiments, there wasn’t even salt and pepper on our table. When we finally got the attention of a waitress and asked about condiments, she grunted 'over there, you get them yourself' in the harshest voice ever. She did not even point in the direction of where 'over there' was, so that we could go get them ourselves. We ate and left as we had just driven 300 miles. it was the patrons that were there that made the experience less awful! Its funny, on the way to the pub, we had to ask for directions, the person we got the direction did ask 'why on earth do you want to go eat there for! That should have been our queue to go find a meal elsewhere!

Went in this morning for a breakfast with my friend and my 3 year old son. I have say the staff lady called nicky was so warm and welcoming, very helpful and polite which gave a very good Atmosphere to the start of the day. If everyone was like nicky it would be a happy world. The breakfast was lovely and very Competitively priced with the coffee's (latte). I think Nicky is a real asset to your company and I would highly recommend the Brass balance to anyone Thanks again