Based on 142 opinions finded in 2 websites

Opinions
Mum went there last week for lunch and raved about it so took us there for family dinner. Often if the food is good the ale selection can be lacking, but I got there early to find 6 real ales of excellent quality. Our party of 4 all had different meals and we were all greatly impressed and loved that you can have smaller plate meals of the main courses for those with a smaller appetite. Very friendly service too, it's a cute old pub with lovely beer garden and a decent car park. I know this looks like a paid review but it completely exceeded my expectations and i'll definitely be back.
jim c . 2025-04-23
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I have just left the White Lion Pub in shock! I am upset and distressed with the way I was treated because I found a hair in my food! What happened was, I took a mouthful of food, and could feel a hair in my mouth, my daughter saw me pull out the hair and I placed it on a napkin. We looked at it and realised straight away it wasn’t one of ours, as we have really long, thick dark hair and I would have known if it was one of ours. It wouldn’t have been a problem if it was one of our hairs, but my hair was tied back in a ponytail and my daughter hadn’t been anywhere near my meal, so impossible for it to be one of ours. I then took the hair on the napkin to the bar to show the barmaid, whose name was Courtney. She looked at it, took it from me and walked off, without saying one word to me! I stood at the bar wondering what to do as she didn’t come back and so I sat down and as I was starving, and I hadn’t been offered a replacement meal, I carried on eating. The next thing, the cook came out and said abruptly to me, in front of other customers, “Sorry about the hair in your food, but it wasn’t mine!” I looked at him in disbelief, and said, “ Well it’s certainly not ours.” He then said, again very abruptly, “I’m not arguing about whose hair it is, it’s not mine! You’ll get a refund for your meal.” I couldn’t quite believe how he had spoken to me in a pub full of customers! The humiliation and embarrassment I felt was quite upsetting! It was like I was the perpetrator and not the victim! He went back into the kitchen, and I sat in disbelief at how he had clearly attacked me! Before we left, I waited for the barmaid to approach me regarding the refund. However, she made no attempt to approach me, nor did she go back behind the bar. So I went to the bar, where the really nice and friendly young man, who had spoken to us earlier, was standing, and I spoke to him saying that I had been told I was receiving a refund for my meal as I had a hair in my food. He said that he believed it was Courtney dealing with it. She had obviously been hovering to see what I’d do, as she suddenly appeared behind me and said, “What is it?” I said I need a refund for my meal. Again without saying a word she went to the till and started to process the refund. She then added, “It wasn’t the cook’s hair.” I said well it wasn’t ours and asked who else worked in the kitchen? She said only the cook, and then added, last minute, that the pot washer also works in there. I said well it must be the pot washers, as it wasn’t one of our hairs. She was so rude and abrupt, looking at me as if I had done something wrong! I asked her if she would like to eat a meal and find someone else’s hair in her mouth. She answered, again very abruptly, “No, but you didn’t have to eat it, we would have replaced it!” What! So why didn’t say this to me when she walked away with the hair on a napkin? She never spoke a word to me, and she didn’t come back to me about it either, so to say they would have replaced it was not communicated to me at all! I didn’t know what she had done with it until the cook comes into the pub to tell me it wasn’t one of his hairs! Can you believe this? I can’t! I’m still in disbelief! Not about the hair, as these things happen, but the way I was treated was unforgivable! I was humiliated, victimised and made to feel embarrassed in front of other customers who were watching and listening. I do believe that both the cook and the barmaid, Courtney, thought it was my hair, and that the way they behaved showed that they thought it was my hair! I was made to feel like it was my hair and that I had put it there to get a refund! Come on! I only had a lighter meal for smaller appetites and kids, which didn’t cost much! Not that I need to justify myself, but I have eaten in pubs and restaurant’s literally on all continents of the world, and never ever have I been so badly treated and humiliated. I will never return to that pub again and did not deserve to be treated like that! I had paid to eat there and because I found a hair in my food, and took it to the barmaid to show her, I was made to feel like I had committed a crime! I’m still feeling upset by it!
Shannon D . 2025-04-02
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The food and service were fantastic! A great pub with a welcoming and friendly atmosphere. Will be a returning customer!
Cohen W . 2024-12-17
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We went here for our works christmas meal. 9 of us! We were made to feel very welcome. The food was amazing, service 100%. The pub is warm and cosy , a real country pub vibe. We each said that we'd definitely be coming back here. A really nice place ran by people that clearly care
Haidee E . 2024-12-11
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Bar staff very friendly, food is top notch. Location a bit of the beaten track, but definitely worth the journey for a fresh pint and some food.
The P . 2024-11-23
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Our third trip to the White Lion who always deliver particularly with the food. Having previously enjoyed the fish and chips, this time I found the mixed grill awesome! I would also recommend enjoying a dessert. We will of course be returning. Great music and relaxed atmosphere. My wife picks the curry every time!
Ben S . 2024-08-17
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Lovely traditional pub. Friendly welcoming clean tidy. Lovely outdoor area and great varied menu. A fabulous tranquil experience. Will recommend 😊
Suzanne S . 2024-05-15
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This is a lovely pub, with friendly, helpful staff. We had food from the new menu, and it was delicious. We will definitely be back.
Allyson C . 2024-04-24
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Visited the white lion in bramcote in December for the Steak deal! And wow what a deal it was, portion sizes were fantastic and the steak was cooked to perfection. We opted for the bottle of red which for a house was brilliant! I decided to add scampi on as an extra and I just about managed it all! Really warming atmosphere with excellent service, we will be back very soon! Highly recommend.
Gem B . 2024-04-20
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A lovely meal at lunch time. We chose off the small plate menu which are really good value and not actually that small! I had the veggie lasagne which was lovely. My mother in law had the ham and eggs and the egg was runny and cooked to perfection just as she requested. The pub is cosy and the staff are really friendly. Keep up the good work and we will be back in summer! Great value and lovely food
Joey . 2024-04-18
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I've been coming to the White Lion (or 'The Top House', as I knew it growing up) on and off for about 20 years, and it never disappoints. Though I've seen numerous landlords come and go, this place, much like Bramcote Village in which it is situated, maintains a feeling of familiarity, along with a sense of permanence that I find very comforting. The pub itself is split into two rooms, neither of which are massive. The smaller of the two is up a couple of steps from the main room, which acts as more of a dining room. Both rooms have a bar. There is always a good selection of beers on tap, and the staff are always very pleasant. It's quite an old building and so can be a little cramped in places, especially if there is a full house in. I haven't eaten here for a while. However, whenever I have, it has always been decent. I believe it is still quite popular for diners. They also do a pub quiz here on a Sunday night. That is a lot of fun. The car park is surprisingly spacious for an old, cramped pub. It's by no means massive, but it is bigger than you'd expect, which is just as well because Bramcote Village (itself quite cramped together) offers absolutely no on-street parking. As I say, I have been coming here for many years, and I hope to come for many more yet.
Escape08168903211 . 2024-03-12
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Booked in for Mother’s Day lunch. Sam and the team amended the menu for us and went above and beyond to make sure we were well looked after. We will return, especially for the treacle pudding! Thanks to all at The White Lion
Debbie F . 2024-03-10
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Excellent quaint venue with friendly and accommodating staff. I had the 18oz Rump Steak, which was good quality and well cooked. The locally sourced fruit and veg delivery arrived whilst we were there and there are a large selection of local ales. Very impressed, would absolutely recommend.
Daniel C . 2023-12-31
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Most disappointing revolting pie I have ever eaten I still feel a bit sick this morning, was supposed to be chicken leek and ham, was expecting nice chunks in a nice sauce but it was filled with a horrible sludge more reminiscent of some kind of cat food and although I have never eaten it I suspect it tastes similar, heavy dense tasteless mush mash horrible pastry all vile. I should have complained at the time but we were being taken out by a familly member and I was hungry so I did try to eat some but i really regret it I still feel icky. The other food may be passable the chips looked ok but whatever you do if you happen to eat here don't try the pie.
Daydream52154183790 . 2023-11-29
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Steak night tonight. The steaks were perfectly done, and accompanied by proper chips. All in all, lovely food. We will be back.
Allyson C . 2023-11-02
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Thursday night steak special was ruddy exceptional. Was so good I may actually move closer! Thanks for looking after us all so well. PROPER CHIPS 💋
KristyWhistie . 2023-10-21
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Not had food since new manager. 3 meals and only 1 was good. Asked what the pie of the day was and told it was meat and potato. That could be anything! Tried it and it was like minced beef. Pastry was very dry, mashed potato hard and gravy thin and tasteless. I left it. Sausage and mash was similar with potato and gravy and sausages were awful. Burger and chips was very nice and all was eaten. Won't be returning.
Polly200 . 2023-10-15
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Fantastic new menu (including smaller portions). Fresh, hot food served expediently. Highly recommended. (And the best Boxing Day lunch I’ve ever had). Worth a visit.
Patricia P . 2023-09-14
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Lovely atmosphere here the food was lovely you can tell good quality produce Phil the chef had our food out in no time didn’t have to wait to long Also very good value for money and Also offering smaller plates for little appetites Manages and staff very friendly will be back a lot thank you guys xx
Deborah H . 2023-09-13
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Food is always good here visited this pub many times great food , staff always polite , well worth the money , highly recommended.
julie b . 2023-03-18
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We had a table for 6 friends - we haven’t been since the pandemic so pleasantly happy to see things were as good as ever. The food was really exceptional at a reasonable price and delivered with helpful enthusiasm by the staff. Clever idea to put scissors in the condiment tray to cut those pesky sachets All credit to Philip and his team - already booked again.
bestwhenairborne . 2022-09-24
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We ate here for lunch on a Thursday, they allow dogs in one part of the bar so we were all ready happy. The staff were friendly and the food was served promptly our group had, pie, ham egg and chips and chicken burger - all good size portions’ well cooked and piping hot . Nice pub food on a cold damp day
TheCBs . 2022-04-09
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Lovely, olde worlde, rustic country pub. Greenking menu. We had Sunday roasts. Cooked perfectly. Generous portions and came with complimentary leek and Stilton homemade soup. Was filling, hot and very delicious. Thank you. Would have tried the caramel apple pie, but was so stuffed, I couldn't manage it 😋 definately recommend
674kayc . 2022-01-23
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Really love this local pub. They've got good food with rotating daily specials (daily curry, daily pie, etc.), and though the food is quite good the highlight is the beer garden. Perfectly protected from any busy road with lots of green and seating. They keep a few chickens in a coop at the back and they grow their own hops to make a beer in the Autumn and apples to make a cider in the summer. Just so much charm and character. COVID has obviously been so rough on so many places and I was seeing online that the pub has been using their kitchen to make and donate meals when we were in lockdown. Such kindness and generosity, I always feel so welcome when I visit.
432cm . 2021-08-02
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Was in the area waiting with half hour to kill, nipped for a quiet pint and got charged £5 for a Birra Moretti which is bad as it is, could get over that if it was a good pint but it were flat and a bit warmas if it had just been left on a table for an hour or something… perhaps i got a pint someone else refused to pay £5 for
Daniel H . 2021-06-27
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Been today for lunch been many times in past but what we had today can only be described as the worst pub meal ever!!! Having ordered sausage and mash for children the waitress came back to say they had no sausage it then transpires the only thing available on kids menu was pasta or steak . Two older boys had steak and two year old granddaughter had pasta. When it arrived the steak was full of blood extremely rare obviously children would not want that it was as tough as boots with undercooked chips so boys ate peas for lunch . The pasta was a tin!!!!! Of pasta shapes which retail at 55p in Tesco we were charged 4.95 for not a substantial meal at all a ton of pasta ! On complaining the waitress never spoke and walked off we waited and no one came back . Never ever would we eat there again adults had baguettes which were extremely average, disgusting and disappointing.
sheilamT6488XD . 2021-05-23
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Came in tonight, couple of swift ones...fancied a bite so we ordered a couple of burgers (£6.95 each) and they only dropped a couple of Rustlers on us didn't they.
Geezer18 . 2019-09-20
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We visited the pub near Covent garden.The mixed platter of beef sausage gammon steak eggs with chips was tough despite we ask for medium rare. It reminds us of Jack's place in Singapore.The lamb was sweet with honey and minty usually should be savory. The English ales were light.The owner and servers were welcoming and courteous.
919DISAPPOINTEDGUEST . 2016-10-20
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probably the best chips I have ever tasted. An old fashioned traditional pub with good food and a good selection of ales.
Ivannffc . 2014-03-26
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I 'phoned the night before asking if we would be able to bring our dog in the next evening when we came for a meal and a pint. The lady said we would, but we would have to sit in the bar. This was ok with us, so we turned up the next evening. Unfortunately the bar was full of very noisy children sitting at the tables and apparently waiting for their Christmas meal. We couldn't get a table, but even if there had been one we wouldn't have stayed. We were very disappointed as clearly this was something that had been booked, yet the lady on the 'phone hadn't mentioned a thing about it.
jenny s . 2012-12-09
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The weather was perfect for making use of the outdoor seating. Table service was great we ordered via the app and our drinks came within a few mins.
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Shame there is no table service. Staff were hard working and very polite. We had a birthday tea there
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Great garden centre well stocked. Our second visit, we will be back. Cafe is also well recommended.
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Steak wasn't great lots of stuff bits and no parsley sauce. If you don't have it tell people when they order please or offer an alternative
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There is no other way of describing the food other than excellent! The Korean beef rib is fantastic. Staff are attentive and courteous. You can tell that the beer is 'kept well'. The Dog menu is a brilliant idea and a massive thumbs up 👍