Based on 3.588 opinions finded in 2 websites
Based on 3.588 opinions finded in 2 websites
Opinions
one star for this rude and snobish security guard at the front entrance.
Yang Hexiong . 2025-03-14
MORE AT Google
Staff are generally amicable and courteous. Can't knock the prices really some pints at less than £2 🍻😶👍 Drink until you're drunk then wobble off peacefully into the night. I'll be back... 😁
Paul Summerfield . 2025-03-07
MORE AT Google
Was ok, a spoons fairly gift choices of beers, sadly the app wasn't working and no tables so didn't eat.
David Richardson . 2025-03-06
MORE AT Google
breakfast was OK beer was nice ,
Steven Rolfe . 2025-03-03
MORE AT Google
Good Witherspoon's. Quite large. Multi level. Quite nice upstairs on the mezzanine.
Yous s . 2025-03-02
MORE AT Google
What a load of rubish rude staff and never any stock like hot choclate sugar salt tolet roll and know clean cups next week it be knife and folks or plates
Victor Murphy . 2025-03-02
MORE AT Google
Very good food and great serviceAllso,very nice inside, didn't expect it to be like that.
antony andrews . 2025-03-02
MORE AT Google
"Argyle on tour" I have been to more "Spoons " than can recall but I do know this is up their with the worst. Nothing redeeming and even the real ale "Doom bar" was not very good. It ramped up in the early evening with football fans and they stopped the ordering of food and drinks on the App as they didn't have sufficient staff.....not that they actually told anyone. Toilets, unlike most Spoons, was rank and disgusting. Sorry...no photos....nothing redeeming....at all !!
Colin Baker . 2025-02-20
MORE AT Google
This pub has become my go-to spot for breakfast. The meals are consistently delicious and offer great value for money. The atmosphere is warm and inviting, making it a perfect place to start the day. Its convenient location adds to the appeal. Ordering through their app is a breeze, and the food always arrives promptly. Highly recommend!
Indhu Kugathasan Ketharan . 2025-02-20
MORE AT Google
Food was served quickly after ordering in the App. It was hot and nicely cooked good value for money. Was busier than normal due to football but there was plenty of staff on. Just need to clean the tables more often.
Donna Major . 2025-02-19
MORE AT Google
JD service without the bells & whistles. Location is great but parking is out of the picture.
Ola Azeez . 2025-02-17
MORE AT Google
The food is great - had a pizza chicken and BBQ the only bad thing is that the staff keeps laughing behind the bar. The place is not that busy at all. Date: 16.02.2025 12:20pm. Basically leaving the customer eating while surrounded with unwashed plates left behind by the previous customers. Nobody bothers to get here and pick them up for washing. Verh bad customer srrvice in Luton
Štefan B . 2025-02-16
MORE AT TripAdvisor
It was very busy when we dined and the food was poor. The staff were friendly and welcoming
Simon Marsden . 2025-02-16
MORE AT Google
Very good ambiance and customer service
vishnu v . 2025-02-12
MORE AT Google
I just had to write a review about what a fantastic Spoons this is, especially in stark contrast to the Gary Cooper. Food was very well cooked and presented, so quick in under 15 minutes during a breakfast service. Drinks were lightning fast, like 3 minutes. Staff were also an absolute delight, happy and efficient. Gentleman misbehaving drunkenly swiftly dealt with without a fuss. The pub itself is also gorgeous and was full of characters. We will be coming back now we don't have to bother with the shocking standards at the GC
Christopher Thomas Miller . 2025-02-11
MORE AT Google
JD Wetherspoon operates a pub in Luton called The White House, located at 1 Bridge Street, LU1 1SA. This establishment offers a range of facilities, including step-free access, baby-changing stations, a licensed outdoor area, TV screens, and Wi-Fi. The pub is open from 8:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
ARUN NARAYANAN . 2025-02-10
MORE AT Google
I'm a fan of Spoons, but I'd probably not visit here again. The food and drink were fine - good value, and served quickly and with a smile. So 5* to the serving staff. My problem was that the guy at the table next to us was clearly selling drugs via his phone. He had a large rucksack conveniently placed on a chair opposite, possibly so 1) He could deny it was his if challenged and 2) make a dash for the nearby exit (next to the table he was sat at). He didn't eat or drink anything all evening, nor was there a glass or plate on his table. However, despite dealing as blatantly as I've ever seen the security guards ignored him every time they walked past. I may be wrong, but it made me feel uncomfortable.
Adrian Matthews . 2025-02-07
MORE AT Google
Nyce place to gather with friends
Serin Sebastian . 2025-02-06
MORE AT Google
This was just a random stop while wasting time for a connecting flight from London luton airport turned out to be good food was good staff friendly and not your typical walk to the toilet in a weatherspoons
kevin park . 2025-01-27
MORE AT Google
Woman om the til with the purple hair is rude.she totally ignored 6 customers including myself whilst she cut limes.and even when we tried to get her attention. She shouted I'm busy you'll have to wait.my food took half hour to arrive then it was cold .I've been coming here for years and this service always is good when zoie and the rest of the team is there
jadiel williams . 2025-01-23
MORE AT Google
Service for drinks was diabolical.
Chris Fenton . 2025-01-18
MORE AT Google
Nice, This is very good wetherspoon app. Easy pay with table number any drinks and foods 👌 If you have dinner from pub classic section between 2-5pm it’s under £10 actually £9.16 including drink beer etc. check that also it included fish and chips and many more. Out of Indian curry, chicken ticka Massala is the best. Try next time. You get 2 poperdoms, rice, chicken curry pot and naan. Can change side dish for example you can get chips instead of rice. Or order extra dish by paying more money. Read the side orders.
Jatinder Singh (J47xLiVe) . 2025-01-14
MORE AT Google
Spoons delivers value for money, and most of the time they do a good job at it. Breakfast is good and service is usually quite quick.
Kevin Wood . 2025-01-12
MORE AT Google
For the past 6 years I am visiting this pub weakly, especially in the morning time for its breakfast.But I can see that the food quality lately is going down.I mean, this bacon is fully burnt,and is not the first time when I have it like this. To the chef that is cooking the bacon,please do not burn it. Apart of that I like this pub,service is fantastic and the atmosphere is great!
Dragos Dragomir . 2025-01-04
MORE AT Google
Was rather disappointing to see virtually everything showing as unavailable on the food menu we at least on the app
David Billington . 2025-01-02
MORE AT Google
Perfect place for a pre-match bite to eat. Great value for money.
Dave D'Mello . 2025-01-02
MORE AT Google
I don't have very high expectations for a Wetherspoons but sadly even the low bar wasn't reached on my visit to the White House when I went for a catch up with friends. It wasn't massively busy but it took ages to get served, and food took far longer than usual to come, and multiple members of our party were forgotten about. When the food came a lot of it was not good at all-- charred pigs in blankets, poppadoms swimming in oil, sad chips. Staff were OK, nobody particularly rude, just weren't bothered. On the upside its a pretty well kept pub, it looks good for a Wetherspoons.
Dale Chapman . 2025-01-01
MORE AT Google
The security staff don't seem to do their job... they are rude, kick out a guy for apparently being "drunk" when he was completely fine and let individuals from the outside ask guests for money...
Wojciech Łyzak . 2024-12-22
MORE AT Google
Worst Wetherspoons in the country! Shocking service and the toilets are absolutely disgusting!!!! Worst ever!!!! Wouldn't recommend to anyone!!!!
Jonathan M . 2024-12-22
MORE AT TripAdvisor
Security guards are very rude and disrespectful,
ThisaraGM . 2024-12-19
MORE AT Google
Food 60/100 Service 80/100 Atmosphere 80/100(was busy all time )
Mithra Anjana . 2024-12-13
MORE AT Google
Everything you come to expect from a wetherspoon. Great prices. Food was really good, hot and tasty and the building was very clean spacious and not boring at all. Really enjoyed my pint and food and still had change from a tenner....
stephen jefferies . 2024-11-30
MORE AT Google
Great place for food relaxed environment
Daniel . 2024-11-28
MORE AT Google
I saw today horrible scene.The security kick out a man with no reason.They are Raicist.Shame for them.
Marsild Gjini . 2024-11-23
MORE AT Google
A great place for breakfast and endless tea. A warm welcoming place to pass some time on a long airport layover.
Ian . 2024-11-22
MORE AT Google
Ok to chat s and good food and drink. Although no entertainment.
Frankie “Frankieboy” Prazer . 2024-11-21
MORE AT Google
Worst spoons in the country! The service is shocking and the toilets are absolutely disgusting!!!!!
Jonathan Munday . 2024-11-17
MORE AT Google
I've not experienced the full offerings as yet but what I have deserves the rating. Anymore visits and I'm sure this rating will increase
Bob Radcliffe . 2024-11-12
MORE AT Google
Good food and one of the cleanest spoons I have visited.
Vita . 2024-11-04
MORE AT Google
Place could do with some new lighting as in places its Dull and Dark, Tables are sometimes full of plates and glasses tables tend not to get a good wipe over. Some of the staff could do with having some Attitude skills how to talk to customers and have some presentation skills not just look like they have just come of Nappies.
Jason Ferguson . 2024-10-24
MORE AT Google
Pleasant but basic food so don't expect too much service could be better too. Bonus is its fairly cheap.
Susan Kelliher . 2024-10-21
MORE AT Google
Ramen was awesome! Just need chopsticks and chilli oil. Lovely interior, an oasis away from the high stree
Trina Thompson . 2024-10-20
MORE AT Google
I was in this pub this evening,where, to my and everyone else's surprise, the power suddenly went out, and instead of having a backup plan in place, the staff and bouncers promptly kicked everyone out. It was quite shocking that they didn’t seem prepared for an emergency like this. There was no provision for continuing to serve food or drinks, and customers had no option to purchase refreshments. The lack of lighting or any form of heating added to the discomfort, making the situation even worse. It’s really disappointing to see a place with no contingency plan for such situations, especially when they rely on providing good customer service and hospitality. The staff also locked the front doors and gave a 15 minute warning before everyone got kick out.
J M . 2024-10-17
MORE AT Google
Really nice pub and the library adults only snug place upstairs is lovely - very relaxed vibe, warm and cosy.
A Powell . 2024-10-13
MORE AT Google
They have a new item on the menu,sticky korea fried chicken bowl.i had this thinking that sounds good. How wrong I was.they had seemed to have forgotten the stickey sause.so it was just a bowl of chicken nuggets,very bland and tasteless.complained to waiter but got no response.
Michael Betts . 2024-09-30
MORE AT Google
The service at this weatherspoons is shocking and I'm not talking about ordering from the bar, the table service was not working the whole time there and after eating the plates was not cleared at all I even went to the bar to ask if someone could clear the tables and I was just told someone will come,yet the walked passed our tables for 2 hours with the food left there. And the toilets well it was like there had been a flood water everywhere. Other than that a nice looking place is generally tidy inside.
Mathew Welch . 2024-09-26
MORE AT Google
Good prices. Good meeting place. Fantastic atmosphere local community atmosphere
eric bamfordee . 2024-09-16
MORE AT Google
This is an awful place. I went to have drinks with my friends. There are 9 of us all of us over 18. We had a mix of physical ID and online ID (photos of passports and provisional licenses) as well as YOTI ID. My friends who were of average height and had a beard were allowed entry despite not having any form of ID, me, who is the same age and had 3 forms of online ID available to show was denied entry. I was told it’s a “compliment” as if being denied entry in front of my friends based on being short (5ft) is a compliment. The security guard was extremely discriminatory and sexist. I was allowed entry in April when there was a different security guard, who was far more polite. This was on 13/09/2024 at 21:30pm.
Curious34894107966 . 2024-09-14
MORE AT TripAdvisor
I went tonight to have a drink with friends, I’m 18 and have 3 forms of ID on my phone. One of which is a legitimate ID for working purposes, and I was still refused entry. Simply because of my height. Is this how you treat young people who don’t automatically look 25? I presented id and was refused. Yet he let in someone else who was my age and had digital id, yet not me. This is wildly unfair.
Amina . 2024-09-13
MORE AT Google
Really nice staff and you feel safer in there than on the streets of Luton town. Popped in to kill time while daughters watched a movie next door did not buy food but saw others get served what looked like decent grub. Security on the door makes the place re assuring that the feral youths that hang around the street are not going to annoy you if in Luton and stayimg at hotels near station this is a good spot to go.
Andrew 357 . 2024-09-12
MORE AT Google
Good service but one of the staff accused my friend of hissing on him and the security asked my friend to leave without listening to what really happened.
victor adu . 2024-09-10
MORE AT Google
The staff picking nose and not pouring the correct drink.
J W . 2024-09-07
MORE AT Google
Rough as hell. Just the way I like it
Kevo Connor . 2024-09-04
MORE AT Google
There were over 10 tables filled with leftovers, it really was a mess
edna ojoniyi . 2024-08-29
MORE AT Google
Food come out fast and hot, severed by Armstrong very polite and helpful, jeremiah bought the food out very friendly and helpful to point out where the condiments are
Michael C . 2024-08-27
MORE AT TripAdvisor
That Mangalorean Roasted Cauliflower and Spinach Curry was absolutely delicious the best curry I ever have with a nice Leffe blonde beer
andy reegan . 2024-08-21
MORE AT Google
Love this pub, great for football supporters. Only problem on last visit, was when we chased up where our food was after waiting 45 minutes, turned out they had lost our order. Fair play to them, they then quickly cooked and produced our food (at least it was very fresh and tasty). ps Got to the match 2 minutes b4 ko!
Gerard Brennan . 2024-08-18
MORE AT Google
It's a typical weather spoons pub. Great grub, cheap beers, wines and spirits. Has a nice outdoor seating on main town square by clocktower. Can get a few rough types in there. However generally ok. Probably wouldn't take a first date there. Good for sports.
Caitlin Murphy . 2024-08-13
MORE AT Google
I’m usually never one to complain, but the security staff in the venue are extremely rude and this isn’t just a one off. They’re the face of the venue when entering and their attitude and manor they stare at customers is appalling. When you ask them a question, they’re extremely rude in their manor. Will not be visiting again, although I’ve been a customer for many years. Bring back the old welcoming security team.
Amrit Singh . 2024-08-13
MORE AT Google
A big spoons in the centre of Luton, just average for everything
Richard Barber . 2024-08-13
MORE AT Google
Had a meal and drinks there. There was confusion amongst the staff as the kitchen had been renovated. The meal choices were small but quality was good.
Marcellus Brown . 2024-08-10
MORE AT Google
This spoon has really good atmospher, good food and drinks are poured proper unlike some other spoons highly recommend
R W . 2024-08-08
MORE AT Google
This is one of my favorite places to be, timing is important. Food is great , service is beautiful and overall it' is A CLASSIC BUP LIFESTYLE 😆😆
Samuel Peter . 2024-08-05
MORE AT Google
Why do I keep coming in here????? The beer is normally alright but the food is rank .... took an hour to get my breakfast today and when it eventually arrived it was stone cold without beans and toast because they had ran out ...... AWFUL
Rick Burlingham . 2024-08-04
MORE AT Google
We are big fans of Wetherspoons so as we were staying at the Thistle Express which is very near the restaurant we went there for our usual fish and chips meal. It was a busy Saturday evening bur both the food and the service were satisfactory. We returned 2 weeks later and were disappointed to find that the kitchen was being renovated so no food was available. However we were very surprised to find security guards inside the pub. Never seen that before.
santpedor . 2024-07-27
MORE AT TripAdvisor
Very rude bartender! Did mistake in my order and answer very rude😡
R R . 2024-07-26
MORE AT Google
Generic weathspoons experience. Reasonable food, reasonable price, no trouble.
Carl Unsworth . 2024-07-25
MORE AT Google
Overall it's a nice pub with great character. Had a brief chat with the manager and she was very charming. Visited as we had a visitor who wanted to go to a local pub and it was a good choice overall. We all chose different meals one of the chicken meals was unavailable due to the kitchen closure the following day, but the mixed grill second choice was nice. This pub also has a very nice outdoor patio space
Tan Linda . 2024-07-24
MORE AT Google
One of the nicer pubs in Luton - that might say more about Luton than the pub. It's big, the food is well priced and you can generally find a table. Service can be a bit hit and miss compared to other spoons I've visited, particularly when ordering on the app. I've waited 20 minutes for a bottle of beer to be delivered before.
Oli H . 2024-07-23
MORE AT Google
A decent pint of Guinness. Didn't try any food
S A J . 2024-07-21
MORE AT Google
We stopped off here, on our visit to Luton, for a spot of breakfast, nice calm atmosphere, very good service, friendly staff and good food. Recommended.
malc1005 . 2024-07-19
MORE AT TripAdvisor
Morning breakfast is only 3.14 pounds. It is decent in quality.
Joel Palliyathu Moncy . 2024-07-16
MORE AT Google
Nice and comfortable place for a decent meal in Luton
Cristiano Souza . 2024-07-16
MORE AT Google
Rapid service. Toilets aren't a million miles away and one of the cleanest spoons I've been to.
J . 2024-07-14
MORE AT Google
This is my go-to place to spend time with friends or even enjoy some quiet time alone. The atmosphere is calm, relaxed, and has a great vibe. Their morning breakfasts are particularly delightful. I absolutely love this place and rate it 5 out of 5 stars.
charitha gv . 2024-07-09
MORE AT Google
The Whitehouse is ok, its a big pub and gets packed on a matchday. Definitely the cheapest pub in town, but that in turn brings a certain clientele some of the time..... The menu is the standard Wetherspoons and is ok, the staff are great and very efficient, especially when ordering from their app.
Justin Langdon . 2024-07-07
MORE AT Google
Great cookie dough, and cheep booze win win 🎉
Natasha Radford . 2024-07-05
MORE AT Google
04/07/2024 17:00 Bar staff in lower bar rude and very very noisy witheach other. Come on guys you've let the team down
Mark Dunn . 2024-07-04
MORE AT Google
Le breakfast était très bon, et a prix très accessible avec une bière Les serveurs sont cool et rapide L’endroit est beau, bibliothèque et petite moquette, à l’anglaise.
Damien C . 2024-07-02
MORE AT TripAdvisor
This is the first time I’m visiting White House Luton along with my friend we had a good time until we went out for a smoke by the time we came back the table was cleared just because of we were not at the table Later on I had spoke to one of the team member I don’t know her name She explained me that I need to tell any one of the team member I can’t see any of the team member moving around us and above that she is no rude and she is not sorry about this situation This is very bad in a hospitality
Bharath Varla . 2024-06-23
MORE AT Google
Staff were better at talking to each other than serving waiting customers. Took ages to clear the table of food plates so I stacked them all. 1 member of the party had to 10 minutes after his food came out for the gravy. Usually have a good experience here but not Friday 21st June. Curry was good but poppadoms floating in oil and rice was solid.
Venessa Rixon . 2024-06-22
MORE AT Google
Devoid of any atmosphere. Food can be a bit hit or miss, although the breakfast is usually acceptable, although, sometimes it could be warmer when served. Ales normally ok, if sometimes unimaginative.
Eric Phillips . 2024-06-17
MORE AT Google
When you have an hour to kill before your next bus, this beats waiting in a bus stop, it's very handy to chill and enjoy a drink in
Me here (Beltainscry) . 2024-06-13
MORE AT Google
Nice pub with horrible clientele (90% on the dole).
Eduardo Noga . 2024-06-13
MORE AT Google
Great pub and good service but numerous problems with the kitchen.
Chris Niven . 2024-06-10
MORE AT Google
Staff and security are always friendly, very fast and do their job well. Food always amazing and cheap.
branny00 . 2024-06-10
MORE AT Google
Exactly what you expect from a Wetherspoons, decent food and drinks at a very good price. Plenty of seating inside even when busy as well as a large outdoor, partly covered smoking area. Service is quick especially when using the app to table order. Small amount of TVs for sport on one side of the bar
Matt . 2024-06-09
MORE AT Google
We waited 20 minutes for the food, after when we received it, was very dry and overcooked. My wife ordered rose wine and she received white wine. Very bad experience
Manuel “Makku” . 2024-06-08
MORE AT Google
Great location, good option of beers, just needs much bigger tvs for the sport
Chris Thorne . 2024-06-06
MORE AT Google
The waitress Danielle was amazing with answering all questions about menus and drinks, 100% recommendation for a nice meal 🥘 Danielle was very welcoming and caring off everyone ❤️
Ashleigh Ridlington . 2024-06-05
MORE AT Google
Good vibes, services, good food and drinks.
Ligna Leo . 2024-06-03
MORE AT Google
Not a bad looking spoons , good prices and seating upstairs. An interesting looking old area.
Luke Love . 2024-05-31
MORE AT Google
It's a love hate relationship with this place, Sometimes the food is very good and sometimes it absolutely sucks. Very hit or miss, venue needs a good clean. But the new items on the menu are a good addition suchs as the Tommy's margarita.
클라우드kloud . 2024-05-29
MORE AT Google
The food here is absolutely good
Gogula Ganesh . 2024-05-27
MORE AT Google
Currently still waiting for food ordered 1 hour & 30 minutes ago! Yes it is Big weekend but this is not a surprise to anyone in Luton! Staff are lovely and doing their best so I’m going to assume this is down to poor management. Staff on the bar & serving food seem to be way less than should be on shift for such a big weekend.
Caryl W . 2024-05-24
MORE AT TripAdvisor
Today, when we were in line to buy my daily coffee, people noticed someone who ignored the line and went to get his drink. When I asked him why he was not standing in line, he told us that he is a manager here and does not care about us as customers. After I told him to respect yourself, he went to the security man, brought him with him, and verbally assaulted me. He attacked the table where I was sitting. The management of the place must hold him accountable, and I have a full video of him verbally assaulting me. He also put his hands on the table where I was sitting to raise the problem and the bad words he directed at me. Because I think the action he took was very racist and he did not care about the customers..
A ‘S . 2024-05-22
MORE AT Google
Very bad experience i have been to weather spoon couple of time its getting worst day by day and the food the way they have served is terrible drinks were fine
Bais Bhavika . 2024-05-22
MORE AT Google
Great breakfast and good atmosphere the previous night
Paul Mitchell . 2024-05-17
MORE AT Google
Absolute shambles service none in existent. Food took over an hour and arrived tepid / cold. Asked to speak to duty manager waited 20 minutes didn't show up. Avoid at all costs.
Christopher Turner . 2024-05-12
MORE AT Google
A decent pub food was ok just a shame about the customer service,bar staff and servers totally ignorant,not a please or thank you from any of them they all look like they don't want to be there and serving you is a inconvenience
Mark Attenborough . 2024-05-05
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in East of England
2435 Opinions
Great venue for our Christmas meet. We had some festive and non festive options. Staff were really friendly and attentive even after we left it a bit too late to order teas and coffees. Really took care of us and the food is really good. So impressed with the carvery that it is my go to option.
1665 Opinions
We come here alot with my elderly father , the staff are great really friendly and the food has always been good and the price is affordable. We as a family come at different times and all the staff have been really helpful and friendly taken there time with the elderly who don’t get out and see people much so it’s nice that they make time to get all to them . The food and menu is good with a wide selection . Lewis served us today he was a lovely guy he was very helpful , cheerful and chatted with us while taking our order the food was delicious made by Marion the southern fried chicken sizzler and I had a breakfast which I selected myself.
2209 Opinions
Very friendly staff. Ceiling not clean in room. Usually excellent. Very average this time.
146 Opinions
We recently held a Charity Ball at the function room at Venue 360. Cheryl, Sarah and their team did an absolutely fantastic job in ensuring the night went smoothly and to plan. Organising large events like this can be overwhelming and daunting however, Cheryl and her team were on hand every step of the way and answered any queries and alleviated any concerns we had. The teams extensive network of suppliers and caterers was superb and gave us plenty of options. The night itself went without a hitch and this was down to all of the hard work that the team had put in behind the scenes and in the months leading up to the event. I couldn't recommend the venue enough and we will certainly be back to work with the team and put on many more events at this great venue.