The White House in Luton

Food was average. Ordered and was told 10 mins later it wasn’t available so chose a burger which was served without any lettuce because they ran out…. Service was amazing though as the staff were extremely apologetic and tried their best to fix the issues. One of the nicest Wetherspoons I’ve been to! Lovely aesthetic.

Amazing 😍🤩 have to visit again 😀

Nice pub, barmaid was useless, ended up using the app to order drinks. It's probably the best thing about Luton.

Great spoons, nice and big with lots of seating. Pretty slow on service considering they knew football was on, and no app ordering available.

Ok to chat s and good food and drink. Although no entertainment.

The food quality has dropped massively on the recent couple of years. I am not even sure if some of the dishes are fit for human consumption

Food normally fine👍. Last time was not very good.

The usual great value you expect from a Spoon's.

They're very kind and fast service, food delicious and everything organised

Nice pub. Unfortunately didn't have eggs for breakfast, but the atmosphere was nice and prices are reasonable.

It seemed a bit slow clearing the tables today! (might have been Short staffed) other than that I would recommend the white house

It’s a Wetherspoons….. so awesome. However note on match days the table service via the app is not available

In general they are ok. But taking half hour to deliver a drink because they lost a ticket isn't something customers want to hear.

Everything is ok, the usual Wetherspoons experience. The toilets tho are a different experience, phew!

It was the worst dining experience I have ever had. After placing our order, the six of us were served someone else's lunch, which was strikingly similar to ours. because we started eating before realising the mistake. Despite the fact that we had previously paid for our initial purchase, the personnel later delivered another bill. We pointed out that the waitress was solely to blame for the error, but we didn't refuse to pay. Before we could even eat the lunch we had already paid for, they impolitely ordered us to leave rather than resolving the problem. Ultimately, we were ejected, taxed once more, and denied our supper. The experience was extremely irritating and totally unjust. It was a really disappointing service.

Admit was weary of visiting a Spoons in Luton on a Friday night, but fears soon dispelled. Usual Spoons fair and drinks range. Clientele not too rowdy. Busy enough but found somewhere to sit.

Worst service ever!! I have never experienced such a worst service in my life. We placed an order for 6 of us and they served us with somebody else's order which had similar food and drinks of ours. So we got slightly confused but had the food because we usually receive complimentary drinks there. And they came up with a bill and asked as to pay a new bill ( our billed was already settled ) . Even though we did not refuse to pay the bill but raised a concern that it was totally the waitress's mistake that she brought the wrong food to table. In response to the question we raised we were asked to get out of restaurant then and there, with us not even finishing the food we have payed for, which is thoroughly not fair. We payed and we got kicked out with noo food. Poor service and such a bad experience.

I have never experienced such terrible service in my life. Our group of six placed an order, but the restaurant mistakenly served us someone else’s meal, which closely resembled ours. So we didn’t immediately realize the mix-up and started eating. Later, they presented us with a new bill, even though we had already settled our original one. While we didn’t refuse to pay, we rightfully pointed out that the mistake was entirely the waitress’s fault. Instead of addressing our concern, the staff abruptly asked us to leave the restaurant before we could even finish the food we had already paid for. Being charged again, kicked out, and left without our meal was completely unfair. It was a frustrating and disappointing experience, reflecting extremely poor service.

one star for this rude and snobish security guard at the front entrance.

Staff are generally amicable and courteous. Can't knock the prices really some pints at less than £2 🍻😶👍 Drink until you're drunk then wobble off peacefully into the night. I'll be back... 😁

Was ok, a spoons fairly gift choices of beers, sadly the app wasn't working and no tables so didn't eat.

breakfast was OK beer was nice ,

What a load of rubish rude staff and never any stock like hot choclate sugar salt tolet roll and know clean cups next week it be knife and folks or plates

Good Witherspoon's. Quite large. Multi level. Quite nice upstairs on the mezzanine.

Very good food and great serviceAllso,very nice inside, didn't expect it to be like that.

"Argyle on tour" I have been to more "Spoons " than can recall but I do know this is up their with the worst. Nothing redeeming and even the real ale "Doom bar" was not very good. It ramped up in the early evening with football fans and they stopped the ordering of food and drinks on the App as they didn't have sufficient staff.....not that they actually told anyone. Toilets, unlike most Spoons, was rank and disgusting. Sorry...no photos....nothing redeeming....at all !!

This pub has become my go-to spot for breakfast. The meals are consistently delicious and offer great value for money. The atmosphere is warm and inviting, making it a perfect place to start the day. Its convenient location adds to the appeal. Ordering through their app is a breeze, and the food always arrives promptly. Highly recommend!

Food was served quickly after ordering in the App. It was hot and nicely cooked good value for money. Was busier than normal due to football but there was plenty of staff on. Just need to clean the tables more often.

JD service without the bells & whistles. Location is great but parking is out of the picture.

The food is great - had a pizza chicken and BBQ the only bad thing is that the staff keeps laughing behind the bar. The place is not that busy at all. Date: 16.02.2025 12:20pm. Basically leaving the customer eating while surrounded with unwashed plates left behind by the previous customers. Nobody bothers to get here and pick them up for washing. Verh bad customer srrvice in Luton

It was very busy when we dined and the food was poor. The staff were friendly and welcoming

Very good ambiance and customer service

I just had to write a review about what a fantastic Spoons this is, especially in stark contrast to the Gary Cooper. Food was very well cooked and presented, so quick in under 15 minutes during a breakfast service. Drinks were lightning fast, like 3 minutes. Staff were also an absolute delight, happy and efficient. Gentleman misbehaving drunkenly swiftly dealt with without a fuss. The pub itself is also gorgeous and was full of characters. We will be coming back now we don't have to bother with the shocking standards at the GC

JD Wetherspoon operates a pub in Luton called The White House, located at 1 Bridge Street, LU1 1SA. This establishment offers a range of facilities, including step-free access, baby-changing stations, a licensed outdoor area, TV screens, and Wi-Fi. The pub is open from 8:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.

I'm a fan of Spoons, but I'd probably not visit here again. The food and drink were fine - good value, and served quickly and with a smile. So 5* to the serving staff. My problem was that the guy at the table next to us was clearly selling drugs via his phone. He had a large rucksack conveniently placed on a chair opposite, possibly so 1) He could deny it was his if challenged and 2) make a dash for the nearby exit (next to the table he was sat at). He didn't eat or drink anything all evening, nor was there a glass or plate on his table. However, despite dealing as blatantly as I've ever seen the security guards ignored him every time they walked past. I may be wrong, but it made me feel uncomfortable.

Nyce place to gather with friends

This was just a random stop while wasting time for a connecting flight from London luton airport turned out to be good food was good staff friendly and not your typical walk to the toilet in a weatherspoons

Woman om the til with the purple hair is rude.she totally ignored 6 customers including myself whilst she cut limes.and even when we tried to get her attention. She shouted I'm busy you'll have to wait.my food took half hour to arrive then it was cold .I've been coming here for years and this service always is good when zoie and the rest of the team is there

Service for drinks was diabolical.

Nice, This is very good wetherspoon app. Easy pay with table number any drinks and foods 👌 If you have dinner from pub classic section between 2-5pm it’s under £10 actually £9.16 including drink beer etc. check that also it included fish and chips and many more. Out of Indian curry, chicken ticka Massala is the best. Try next time. You get 2 poperdoms, rice, chicken curry pot and naan. Can change side dish for example you can get chips instead of rice. Or order extra dish by paying more money. Read the side orders.

Spoons delivers value for money, and most of the time they do a good job at it. Breakfast is good and service is usually quite quick.

For the past 6 years I am visiting this pub weakly, especially in the morning time for its breakfast.But I can see that the food quality lately is going down.I mean, this bacon is fully burnt,and is not the first time when I have it like this. To the chef that is cooking the bacon,please do not burn it. Apart of that I like this pub,service is fantastic and the atmosphere is great!

Was rather disappointing to see virtually everything showing as unavailable on the food menu we at least on the app

Perfect place for a pre-match bite to eat. Great value for money.

I don't have very high expectations for a Wetherspoons but sadly even the low bar wasn't reached on my visit to the White House when I went for a catch up with friends. It wasn't massively busy but it took ages to get served, and food took far longer than usual to come, and multiple members of our party were forgotten about. When the food came a lot of it was not good at all-- charred pigs in blankets, poppadoms swimming in oil, sad chips. Staff were OK, nobody particularly rude, just weren't bothered. On the upside its a pretty well kept pub, it looks good for a Wetherspoons.

The security staff don't seem to do their job... they are rude, kick out a guy for apparently being "drunk" when he was completely fine and let individuals from the outside ask guests for money...

Worst Wetherspoons in the country! Shocking service and the toilets are absolutely disgusting!!!! Worst ever!!!! Wouldn't recommend to anyone!!!!

Security guards are very rude and disrespectful,

Food 60/100 Service 80/100 Atmosphere 80/100(was busy all time )

Everything you come to expect from a wetherspoon. Great prices. Food was really good, hot and tasty and the building was very clean spacious and not boring at all. Really enjoyed my pint and food and still had change from a tenner....

Great place for food relaxed environment

I saw today horrible scene.The security kick out a man with no reason.They are Raicist.Shame for them.

A great place for breakfast and endless tea. A warm welcoming place to pass some time on a long airport layover.

Worst spoons in the country! The service is shocking and the toilets are absolutely disgusting!!!!!

I've not experienced the full offerings as yet but what I have deserves the rating. Anymore visits and I'm sure this rating will increase

Good food and one of the cleanest spoons I have visited.

Place could do with some new lighting as in places its Dull and Dark, Tables are sometimes full of plates and glasses tables tend not to get a good wipe over. Some of the staff could do with having some Attitude skills how to talk to customers and have some presentation skills not just look like they have just come of Nappies.

Pleasant but basic food so don't expect too much service could be better too. Bonus is its fairly cheap.

Ramen was awesome! Just need chopsticks and chilli oil. Lovely interior, an oasis away from the high stree

I was in this pub this evening,where, to my and everyone else's surprise, the power suddenly went out, and instead of having a backup plan in place, the staff and bouncers promptly kicked everyone out. It was quite shocking that they didn’t seem prepared for an emergency like this. There was no provision for continuing to serve food or drinks, and customers had no option to purchase refreshments. The lack of lighting or any form of heating added to the discomfort, making the situation even worse. It’s really disappointing to see a place with no contingency plan for such situations, especially when they rely on providing good customer service and hospitality. The staff also locked the front doors and gave a 15 minute warning before everyone got kick out.

Really nice pub and the library adults only snug place upstairs is lovely - very relaxed vibe, warm and cosy.

They have a new item on the menu,sticky korea fried chicken bowl.i had this thinking that sounds good. How wrong I was.they had seemed to have forgotten the stickey sause.so it was just a bowl of chicken nuggets,very bland and tasteless.complained to waiter but got no response.

The service at this weatherspoons is shocking and I'm not talking about ordering from the bar, the table service was not working the whole time there and after eating the plates was not cleared at all I even went to the bar to ask if someone could clear the tables and I was just told someone will come,yet the walked passed our tables for 2 hours with the food left there. And the toilets well it was like there had been a flood water everywhere. Other than that a nice looking place is generally tidy inside.

Good prices. Good meeting place. Fantastic atmosphere local community atmosphere

This is an awful place. I went to have drinks with my friends. There are 9 of us all of us over 18. We had a mix of physical ID and online ID (photos of passports and provisional licenses) as well as YOTI ID. My friends who were of average height and had a beard were allowed entry despite not having any form of ID, me, who is the same age and had 3 forms of online ID available to show was denied entry. I was told it’s a “compliment” as if being denied entry in front of my friends based on being short (5ft) is a compliment. The security guard was extremely discriminatory and sexist. I was allowed entry in April when there was a different security guard, who was far more polite. This was on 13/09/2024 at 21:30pm.

I went tonight to have a drink with friends, I’m 18 and have 3 forms of ID on my phone. One of which is a legitimate ID for working purposes, and I was still refused entry. Simply because of my height. Is this how you treat young people who don’t automatically look 25? I presented id and was refused. Yet he let in someone else who was my age and had digital id, yet not me. This is wildly unfair.

Really nice staff and you feel safer in there than on the streets of Luton town. Popped in to kill time while daughters watched a movie next door did not buy food but saw others get served what looked like decent grub. Security on the door makes the place re assuring that the feral youths that hang around the street are not going to annoy you if in Luton and stayimg at hotels near station this is a good spot to go.

Good service but one of the staff accused my friend of hissing on him and the security asked my friend to leave without listening to what really happened.

The staff picking nose and not pouring the correct drink.

Rough as hell. Just the way I like it

There were over 10 tables filled with leftovers, it really was a mess

Food come out fast and hot, severed by Armstrong very polite and helpful, jeremiah bought the food out very friendly and helpful to point out where the condiments are

That Mangalorean Roasted Cauliflower and Spinach Curry was absolutely delicious the best curry I ever have with a nice Leffe blonde beer

Love this pub, great for football supporters. Only problem on last visit, was when we chased up where our food was after waiting 45 minutes, turned out they had lost our order. Fair play to them, they then quickly cooked and produced our food (at least it was very fresh and tasty). ps Got to the match 2 minutes b4 ko!

It's a typical weather spoons pub. Great grub, cheap beers, wines and spirits. Has a nice outdoor seating on main town square by clocktower. Can get a few rough types in there. However generally ok. Probably wouldn't take a first date there. Good for sports.

A big spoons in the centre of Luton, just average for everything

I’m usually never one to complain, but the security staff in the venue are extremely rude and this isn’t just a one off. They’re the face of the venue when entering and their attitude and manor they stare at customers is appalling. When you ask them a question, they’re extremely rude in their manor. Will not be visiting again, although I’ve been a customer for many years. Bring back the old welcoming security team.

Had a meal and drinks there. There was confusion amongst the staff as the kitchen had been renovated. The meal choices were small but quality was good.

This spoon has really good atmospher, good food and drinks are poured proper unlike some other spoons highly recommend

This is one of my favorite places to be, timing is important. Food is great , service is beautiful and overall it' is A CLASSIC BUP LIFESTYLE 😆😆

Why do I keep coming in here????? The beer is normally alright but the food is rank .... took an hour to get my breakfast today and when it eventually arrived it was stone cold without beans and toast because they had ran out ...... AWFUL

We are big fans of Wetherspoons so as we were staying at the Thistle Express which is very near the restaurant we went there for our usual fish and chips meal. It was a busy Saturday evening bur both the food and the service were satisfactory. We returned 2 weeks later and were disappointed to find that the kitchen was being renovated so no food was available. However we were very surprised to find security guards inside the pub. Never seen that before.

Very rude bartender! Did mistake in my order and answer very rude😡

Generic weathspoons experience. Reasonable food, reasonable price, no trouble.

Overall it's a nice pub with great character. Had a brief chat with the manager and she was very charming. Visited as we had a visitor who wanted to go to a local pub and it was a good choice overall. We all chose different meals one of the chicken meals was unavailable due to the kitchen closure the following day, but the mixed grill second choice was nice. This pub also has a very nice outdoor patio space

One of the nicer pubs in Luton - that might say more about Luton than the pub. It's big, the food is well priced and you can generally find a table. Service can be a bit hit and miss compared to other spoons I've visited, particularly when ordering on the app. I've waited 20 minutes for a bottle of beer to be delivered before.

A decent pint of Guinness. Didn't try any food

We stopped off here, on our visit to Luton, for a spot of breakfast, nice calm atmosphere, very good service, friendly staff and good food. Recommended.

Nice and comfortable place for a decent meal in Luton

Morning breakfast is only 3.14 pounds. It is decent in quality.

Rapid service. Toilets aren't a million miles away and one of the cleanest spoons I've been to.

This is my go-to place to spend time with friends or even enjoy some quiet time alone. The atmosphere is calm, relaxed, and has a great vibe. Their morning breakfasts are particularly delightful. I absolutely love this place and rate it 5 out of 5 stars.

The Whitehouse is ok, its a big pub and gets packed on a matchday. Definitely the cheapest pub in town, but that in turn brings a certain clientele some of the time..... The menu is the standard Wetherspoons and is ok, the staff are great and very efficient, especially when ordering from their app.

Great cookie dough, and cheep booze win win 🎉

04/07/2024 17:00 Bar staff in lower bar rude and very very noisy witheach other. Come on guys you've let the team down

Le breakfast était très bon, et a prix très accessible avec une bière Les serveurs sont cool et rapide L’endroit est beau, bibliothèque et petite moquette, à l’anglaise.

This is the first time I’m visiting White House Luton along with my friend we had a good time until we went out for a smoke by the time we came back the table was cleared just because of we were not at the table Later on I had spoke to one of the team member I don’t know her name She explained me that I need to tell any one of the team member I can’t see any of the team member moving around us and above that she is no rude and she is not sorry about this situation This is very bad in a hospitality

Staff were better at talking to each other than serving waiting customers. Took ages to clear the table of food plates so I stacked them all. 1 member of the party had to 10 minutes after his food came out for the gravy. Usually have a good experience here but not Friday 21st June. Curry was good but poppadoms floating in oil and rice was solid.

Devoid of any atmosphere. Food can be a bit hit or miss, although the breakfast is usually acceptable, although, sometimes it could be warmer when served. Ales normally ok, if sometimes unimaginative.

Nice pub with horrible clientele (90% on the dole).