The White Horse Hotel in Waverley - Phone Number, Reservations, Reviews

Gaby was absolutely fabulous this evening and served us with her wine knowledge. Absolutely 5star for her as she recommended a great wine from her menu. Great service fabulous smile. Thank you Gaby :)!

Good pub food and drinks, quiet, parking.

Awesome friendliness. Came from a funeral, met Dom. Nothing too much. Exceptional. This is my trade. This was way over and above. They deserve the thanks. They made our night. M.

When we've eaten here in the past, food and service was always fairly good. This evening, though, we sat down outside but left before we ordered because it was like sitting in an ashtray, there were so many dog-ends across the whole of the cobbled patio area. Also there were dirty glasses and crockery on most of the tables. Really disappointing, because it's normally a nice place to sit to get the last of the sun.

Pub of choice in the high street in the centre of the Mere. Friendly staff, good selection and always seems to be a bit of atmosphere on the outdoor tables at the front watching the world go by.

The staff were super friendly, however the outside area was shocking! I felt like I was sitting in an ashtray. We had our dog with us but could not let her sit under the tables for broken glass and SO many fag butts! I spoke to a member of staff and mentioned the situation, he was polite but basically said it was because it was of Friday night, this was Saturday afternoon!! He told me they were short of time in regards to cleaning up…..with wine at £10 a glass I expect a little better….

Two reviews here, 3 years apart, the most recent 1 June 2024. Because of my good pie experience in June 2021, I returned to the White Horse today, day-tripping from London just for the Steak, Shin & Pale Ale pie. The buttered leek and savoy cabbage get 5/5. The gravy gets 5/5. The creamy mash gets 5/5. The pastry gets 5/5. The steak & beef shin get 1/5. The beef and filling were woefully lacking. Even if the beef content had been doubled, I would have been disappointed and what little I did have was dry. At least the pie casing wasn't bulked out with stodgy veg but the minimal amount of beef and shin in the pie left me feeling disappointed overall. Service. Well. It took several attempts to get the drinks order placed, 3 attempts to get the table water served, and trying to get the bill from the staff and to make payment was nigh on impossible. And the wrong beer was served so a big fail on the service side. There had been a wedding party in earlier so perhaps the team 'clocked off' when the party departed? To be fair, the service wasn’t all bad, there were good aspects such as asking the Kitchen about balsamic vinegar for us. My fellow dinners had variations of the Avocado & Mango salad, one with halloumi added and the other with prawns. They were happy with their meals. <<< >>>> [The below dates to my 4 June 2021 visit.] My friends and I visited the White Horse last summer and really enjoyed our meals so we decided come again (day-tripping from London). Cold, wet weather - perfect for their Steak & Ale Pie. I'm fussy with my food and if I'm going to eat a heavier meal, I want it to be worth it - and this was. The veg was plentiful and really tasty, the mash was great for soaking up the ale gravy and the pie - the pie ... yum! Friendly service too.

Sam was amazing quick bar service

Great food, great atmosphere, Noah and Harvey were both very helpful, amazing service! Would definitely come back :)

Great food, great range of beers spirits and wines, also great cocktails and the live music and open mic nights are worth a visit! Also play big sporting events.

Noah was an insanely great host. The food was way better than we expected. Noah was attentive and served with a smile. Noah was awesome

Had a great visit to the White Horse, with a large work group. Noah and the team did a great job to accommodate complex ordering and were on hand to help with anything we needed - absolutely brilliant!

Had a fantastic time here - food was delicious and Noah was lovely. Excellent service.

Noah was brilliant, food was great and they handled a big group really well. Cheers guys.

Great food, lovely atmosphere and fantastic service. Noah was also very tentative and polite.

Great time and meal. Only fault is bland peppercorn sauce on steak. Noah was fab !!!!

The food was amazing after a long hike. Noah gave us excellent service!

Noah and team have been fantastic. We were a big group and they delivered a seamless, calm glorious dining experience.

Another amazing evening at the white horse. Warm and welcoming service from everyone, especially Harvey recommending a splash of lemonade with my pint. Thanks

Great atmosphere, I was served by Harvey he was great. Highly recommended pub cannot wait to come back

Had the best evening at The White Horse great drinks served by Harvey! We’ll be back!!

My second visit was immense, Harvey really showed what bartending should be!! Il be back!! Noah Tex was a great chef also his chips were sublime!! 10/10

Harvey is brilliant- the Bloody Mary was bloody good!

Love the White Horse, already the best pub in Haslemere and now they have a DJ playing great tunes on Friday night 🥳

Had a lovely lunch, really delicious. The service was great Dom, Eden, Tex & Gaby all friendly & helpful. Very enjoyable visit.

Coffee 5 star made by the one and only Gaby . The atmosphere is just wonderful made extremely welcome by Dom.Sausage and Mash is stunning . Had the crumble for pudding really good. Give the White Horse a visit you will not be disappointed.

Really nice atmosphere with a good selection of drinks & food; Service was great - Gaby looked after us so well! Thank you!

I have recently been to the white horse and it was amazing the service was fantastic. Especially harvey and noah they took great care of us would recommend and i will be returning

Harvey was such a babe - I’d go back for him alone. Tex was alright.

Tex and Harvey took great care of us

Harvey was excellent great bar tender!

Had an amazing lunch today, sausage and mash was perfect. Eden our server was great and very attentive. Highly recommend.

Had a visit to the white horse with a friend and the atmosphere was amazing, service was impeccable. Me and a friend were served by Dom who was fantastic, kept us in our seats and made sure our drinks never ran dry.

Sublime Sunday roast sharing plate. My best Sunday roast this year by far!

Service was amazing, food even better our waiting gabe was rlly helpful

Good food, free parking, decent service.

lovely clean local pub with excellent food and customer service. We had the burger and the pie and mash and both were lovely

We had an impromptu Sunday roast with friends last weekend. Staff were friendly and helpful and accommodated our late booking (6 adults, 1 child and 3 babies!) Would come again!

Great food - love the schnitzel! Staff super friendly. So good to have a great local

Great little pub for food and drinks! Food was really lovely - thank you!

Sat us down and forgot we existed. There were maybe 2 other tables. Food was alright though.

Great food, staff are great. Lots of fun

24 people enjoyed a very happy 80th birthday lunch here. Food and service were excellent.

Sign outside shows a sandwich meal deal stating between 12-5, we walk in and sit down then go to order to be told the kitchen is closed 3-5, ended up leaving in search for food elsewhere.

Ask the staff were very friendly and the service was great

Best pub in Haslemere - always a warm welcome and great beer & food

Great place to drink but the food was very underwhelming. The burger was very average and the salad was pretty poor. But a great atmosphere and place to meet friends.

Waited over an hour for food and then got a burger that tasted like a cheap frozen burger and was inedible. Won’t be going back!

Love the cocktails here, and the avocado and mango salad was a great lunch time choice! Other food looked great aswell. Will have to come back to try more.

Had a delicious roast, with the meat and potatoes cooked to perfection. The staff were lovely and the whole pub had a friendly and welcoming atmosphere, will definitely be returning

Service was varied in the team, some were great and others were really not. Got the order wrong twice and seemed annoyed when we asked for them to rectify it. Would not recommend the roast because the trimmings were just awful. Value for money is varied on the menu. Olives and arancini great value and super tasty, however the chicken fritters and the mango and avocado salad were so pricey for what they were. Barely any mago or avocado in the salad. Cocktails were delicious and good deal on them (although the desk forgot to apply the deal and we had to rectify). Bear in mind when ordering, there is a 10% mandatory service charge which is not mentioned anywhere on the menu.

Great pubs and good craft beers

Cute little pub for catching up with friends. The roast was nice and the staff were friendly. Service was a bit slow but would still recommend :)

Update: The newish management has really let this place down. Cost cutting on the food and inability to keep beer in stock (can't remember the last time I came in and they had their third tap station - where they poured the good beer - in action). Such a shame. Seems like less and less reason to go here over any other standard pub any longer - I hope they are able to turn it around because I really loved this place.

It pains me to say this as The White Horse has been a favourite with my family and friends for years. I treated my mum to a roast dinner in March and, unfortunately, it wasn’t up to the high standard we had previously known. I understand the pub has been under new management since October and I cannot fault the new management’s welcoming, understanding and attentive service. We felt exceptionally looked after and they listened to our feedback and tried to make things right. However, the food was disappointing, particularly the roast potatoes which were pale, white, and looked and tasted revolting - as though they had come out of the deep freeze. They were also cold. We will give the White Horse one last go to sample some other dishes, I hope they live up to expectations.

Thank you for a fabulous Sunday roast. Wonderful & welcoming staff, food wonderful. Thank you again, we are so happy!!!

Nicely refurbished, lighter and brighter!

We didn’t have a booking came on a Sunday we were not disappointed!!! we went for the sharing roast it was absolutely amazing i cannot rate the food highly enough. The service is what made this visit the perfect afternoon i cannot put enough about Nell our waitress she couldn’t be more attentive kind and personable, she really made us feel at home and welcome shes a credit to the place! Thank you so much we will come back again!

What a lovely pub. Nice location, kind staff and pukka customers to boot. Excellent cutlery, condiments, flowers, staff, sauces and seating, with orange velvet. Kindness can be found in this pretty pub, a plenty. And art is everywhere in Haselmere. I'll be back, for sure xx

Lovely sunday lunch, service was fast and efficient and polite. Will definitely return again

Some of the worst , rudest service I have (or should I say not )received for many years! 2 girls standing around chatting or on phones . Felt like me and my family were an inconvenience being there ! Will certainly never return!!!

Decent but the standard pub fare you expect and the usual drinks you expect to get also. The pub did look nice inside though and the staff were accommodating.

Fantastic Sunday lunch, the waitress was fantastic she was very knowledgeable. Great service went the extra mile. Brilliant service we even got extra macaroons and we didn't pay athe bar. food was lush wine great desert brilliant. lovely meal waitresses superb excellent

David and his team were absolutely brilliant at helping us facilitate a fabulous family birthday party. Nothing was too much trouble, they went above and beyond and we are so grateful. I really wouldn’t change a single thing – it was a perfect evening hosted by an incredible team..

Lovely place, great cocktails and shots, food was amazing, will definitely visit again.

My wife & I visited whilst stopping at Haslemere one Sat afternoon. We popped in for a drink and were warmly greeted. A very nice setting, maintained to a high standard. When leaving, my wife unfortunately left her hat behind but we called when back home and were told it had been located and would be kept safe for us. I returned the following day with my Mother to pick up the hat and on this occasion we stayed for some lunch too. It was lovely and my Mother couldn't stop eulogising about it on the drive home. In summary, a lovely place to visit for drink & food - can't wait to go again.

Mark was brilliant at keeping things light and fun, the food was great - though I was sad that they ran out of custard!

We thought this was a really nice pub. The ambience was between a local village pub and a bistro. The staff were friendly, down to earth (i.e. not pretentious !) and hard-working. And probably the most important thing the food was delicious and good value for money.

The food courses were a bit slow coming out but it was December 22nd and they were busy so it was understandable.

GREAT. in town for the walk in surgery but stayed all night! Comfy cozy pub with lovely food, friendly helpful staff and THEN a superb live singer/guitarist who had everyone up singing and dancing ( except me !. still getting over my accident ) IN TOWN AGAIN. glad i got to the WH again b4 i go home. 5 star ⭐ again. efficient friendly service. comfy environment. nice atmosphere. all the food and the drinks excellent

Food was fantastic, staff really attentive and lovely, could not have been better. First time having Christmas dinner out and you have set an incredibly high bar. Thank you so much.

Great service, good food, inviting atmosphere 👌 A good little stop off shpot.

Had Christmas menu. Service was excellent. My fish was amazing. Thank you.

Great service , friendly staff & great food at affordable prices

Had the Sharing Roast for Sunday lunch. Absolutely fantastic! Superb food, drink and service....as always. Mark is doing a brilliant job at the White Horse......definitely visit and find out for yourself!

Lovely location, perfect for refreshments after a day exploring. A warm welcome reception, enjoyed delicious well kept real ale and a variety of ciders. Will certainly return and expect to enjoy the outdoor space when the sun shines!!

A welcoming bar area, with open fires, and comfortable seating, made my experience at the White Horse a very pleasant one. Friendly, helpful bar staff and great food added to a great evening. I will certainly return to this clean and friendly pub on my next visit to Haslemere.

Have known Dave and Janella for years. They are the very best publicans in the business, hands down!

Have known Dave and Janella for years. They are the very best publicans in the business, hands down!

We had an amazing afternoon! the pie was delicious and we were very happy with the wine selection . The fireplace provided a warm and cozy atmosphere, can’t wait to go back!

We have had our staff Christmas party at the White Horse the last 2 years. The food has been fantastic and the staff have looked after us well. I would say that we preferred the buffet option this year compared to the set menu last year. Thank you for hosting us! Rachel Henn, Director, Hellcats Cheerleaders

Very clean and tidy, we had a lovely dinner (best pie I’ve had in years) , we also enjoyed a very nice Prosecco near the fireplace that warmed us up in a such a cold afternoon. Needless to say we will be back soon!

Excellent service. Excellent ambience. Excellent food and drink.....couldn't ask for more!

Only popped in for a quick drink. We were made to feel so welcome we stayed for a few hours and had a meal. Staff were great and the food was nice. We will certainly be back.

Overall a surprising visit. Was passing through and decided to stop to break up a long drive. Stopped for a pint and nearly didn’t have any food, glad I did. Great pub food (burger), good value and nice venue. Will definitely stop again.

Affordable beers and great food. Excellent service from who I assume is the owner

Only popped in for a quick drink. We were made to feel so welcome we stayed for a few hours and had a meal. Staff were great and the food was nice. We will certainly be back.

Had an awesome dinner here and a couple good pints. Great service from who i beleive is the owner

Warm friendly pub. Great atmosphere. Lovely staff. Food great - good selection and reasonable price. Clearly popular pub by number of people there - keep up the good work, too many good pubs have been lost.

Great british pub: good food, good beer and a very good selection of beers! Highly recommended!

What a lovely place. The staff are great and welcoming. The food was spot on. I’ll come again! 💫💫💫

What a great afternoon. Stop off on the way to Portsmouth, and I spoke with a lovely lady and was informed what was available today, place good clean and tidy, seafood sandwich and fries had. Enjoyed what I had, and staff made it a good visit. Many thanx..

Busy pub..Great staff..shame the ale ran out!!

The staff and the manager were fantastic. So welcoming and helpful. Great live music too

Great service 👏 food was delicious 😋

The white horse has had a great facelift in recent times making it a really nice place to go for a good meal and a beer. The food is at the good end of pub fayre and the hand pull beer has been excellent of late both in choice and the way it is served. The staff are great and the landlord particularly attentive. It can get busy at times and the focus is now on food; there has been a slight loss of its pub character as a result but the decor is very pleasant and the ambiance is great. Beer is monstrously expensive however and wine more so - expect at least £5.50-£7.00 a pint.

Lovely pub but avoid it on Sunday! We had to wait 45’ to start eating something… we had to remind them to bring the drinks … nut roast not recommended… chicken roast tasteless… burgers were nice. Management apologised for the delay but It was disappointing.

The pub has gone down hill in the last few weeks which is a shame. Ordered food today very slow -if they are going to do table service they need to do it well as drinks take an age to get to you ! Ordered...

The White Horse Boss Burger is the best burger in Haslemere, if not the World. Even the gastro affectation of the poncey brioche bun couldn’t ruin this beast of a burger. Well done chef. Loving’ the crispy onions. 11 out of 10

Really cosy atmosphere, very friendly staff and good food