Based on 882 opinions finded in 3 websites
Based on 882 opinions finded in 3 websites
Nº 180 in 354 in Test Valley
Nº 44 of 89 British in Test Valley
Opinions
The White Horse Hotel did us proud for our wedding in October. Susanna and Heather on site and Rima in head office were consistently helpful and everything went perfectly on the day. We chose the "fairytale" package which was very good value. The food was excellent and particularly plentiful in the evening buffet. The "penthouse" honeymoon suite for our first night was very spacious and well furnished. It's just a shame we didn't spent more than one night in it. But some of our guests booked extra nights while they were there, which is a good recommendation.
David Cottom . 2024-12-05
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As a wedding photographer, I always enjoy working at The White Horse Hotel in Romsey. It’s such a lovely venue with a perfect blend of rustic charm and unique decor that adds so much character to wedding portraits. Every corner of the hotel has its own personality, making it a joy to capture those special moments indoors. The surrounding area is just as delightful, with great locations nearby for group photos of the wedding party. Whether it’s a classic shot or something more creative, the options are fantastic. The staff here are absolutely lovely—so friendly, attentive, and always happy to help, which makes the day run smoothly for everyone involved. If you’re looking for a wedding venue that’s full of charm and character, with amazing staff and beautiful photo opportunities, The White Horse Hotel is a brilliant choice.
NK Photography . 2024-11-28
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Lunch on a Thursday. Good food and service. Not a fan of tips being added to bill prior to being presented.
michael murphy . 2024-11-25
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Just wanted to say a big thank for a lovely meal today, the staff were so attentive, smiling and friendly. It makes such a difference when staff are so lovely. Nothing was too much for them , plenty of staff which makes a nice change too from other places that don't seem to have enough. Highly recommended. Roast dinners were great.
Sarah Bancroft . 2024-11-24
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The quintessential English village hotel, but better! Decor and food very good
Brian Goemans . 2024-11-06
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Had a lovely lunch, meet up with my oldest friend who lives in Australia. Thank you
Jenny Holman . 2024-08-06
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Absolutely beautiful food, decor and service. Not been for a while. It has always been good, but even better now. Will definitely return, soon, I hope.
GILLIAN SWORN . 2024-05-31
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Celebrates our daughters wedding here. Lovely location , the staff went out of their way to make the day wonderful.
Tony Adams . 2024-05-26
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Great place , home away from home
LOYO Media . 2024-03-16
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Lovely place lovely atmosphere never stayed over night but food and service excellent
David Peake . 2024-03-11
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Lovely service as always. Great fish and chips for lunch with 5 friends.
Jane Harris . 2024-03-11
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Oscar bought treats out for our dogs 🥳
Jake Till . 2024-03-10
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Gorgeous hotel, fantastic breakfast, and lovely staff. Can't recommend enough.
Rhiannon Wyn . 2024-02-28
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Went here for a quick supper with my parents. Food was excellent as always and my expectations remain very high for this restaurant!Only complaint would be that service was a little slow, hence why I only gave a four star rating. Other than that, I highly recommend!
mirandasmiith . 2019-09-07
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Four of us went to a local art exhibition and then for a wander round Romsey on a lovely sunny Bank Holiday and popped in here for lunch on a whim. I've not eaten here before - everything was perfect, needless to say I will definitely return! A very classy establishment, we went for the lunchtime bar menu and ate outside in the courtyard. I've absolutely no complaints about my shredded beef wrap and triple cooked chips washed down with 1/2 pint of Flack's Double Drop (one of my favourite real ales and brewed in Romsey) - all of which came to £17.70.Lovely decor, excellent facilities (I am reliably informed by Mrs PVilly that the ladies loo merits a 10/10 and she also liked the wallpaper!), and the service was spot on.
PVilly . 2019-08-26
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Had my birthday tea here with family and friends. Fabulous choice of free flowing teas and coffees, and delicious sandwiches and cakes. One of my friends is gluten intolerant and the waiting staff did not bat an eyelid but delivered a fantastic selection wheat free sandwiches and cakes, although we had neglected to forewarn them. The entire waiting staff are very welcoming and professional, and really could not be more helpful. Highly recommend for an afternoon treat.
SimRob69 . 2019-08-06
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Lunch with 12 people from our local church, St. Boniface in Woodgreen, part of our annual day trip to Romsey. We had an excellent lunch and the service was superb. Would like to visit again soon!
TapCottage . 2019-07-19
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We visited the White Horse for a business lunch of 16 people in the delightfully old, oak-beamed, private restaurant. The service was quick and came all together and the food hot with ample portions. The second course and coffee came without delay so the whole event wasn't drawn out unneccesarily. The hotel provided a projector and screen for an after-lunch presentation.
DRW44 . 2019-07-17
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Very quiet on a Monday lunch time but staff attentive and food good. Would recommend the omelette Arnold Bennett with smoked haddock. Puddings also great.
gerrym624 . 2019-06-25
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We came for a Father's Day treat, and that it definitely was. The atmosphere was really good with an added Jazz band playing just to make it even better. The staff were very friendly and helpful. The food, OMG the food, I could literally say nothing about anything else but the food and that would be enough, it was absolutely incredible, amazing, so much flavour, fresh, looked fantastic on the plate but even better once you'd taken a bite, this is a definite must place to visit.
D0risim0 . 2019-06-17
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First time here I've visited. Easily found, clean, lovely decor, friendly staff, breakfast was really nice (English Breakfast), but there were other options. Really liked the place and would definitely visit again without hesitation. Only downside was that there was no actual parking available at the venue, but if you park round the back by the superstore entrance, there's a big car park, inexpensive to park and an easy 10 minute walk from the venue. The venue is right on the market square and I visited on a Saturday just before Christmas, so had a lovely walk round the market afterwards, which was an added bonus.
jenni_nelson736 . 2019-05-20
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Afternoon tea? Think again. (Try the 'Kimbridge Barn' at Kimbridge, Romsey.) Inattentive staff. Table not cleared, tea cold, scones like rocks. The manager, Paul Ingham, was rude and dismissive, refusing to acknowledge failings. However, one of the receptionists actually called me the following day to apologise for the bad service, suggesting that I lodge a complaint. Never again will my family and friends set foot in this hotel. No wonder the hotel is going through tough times:
Alex_Windsor . 2019-05-17
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Generally a good meal although the steak was tough and grisly made up for in other coursesGood ambiance and attentive service
PhilouandMe . 2019-05-15
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Not cheap, but you do get the surroundings you pay for, nice bar area too, for say coffee and papers...great for afternoon tea as well!
rob j . 2019-05-11
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My friend and I have been on a mission to find the best triple-cooked chips in our locality .....and we have found them here!!! Over the moon with that discovery ....and then wowed by the diverse and interesting menu using locally sourced ingredients!! Food was beautifully cooked and presented. The flavours were sublime .....I tried the trout which was pan fried to perfection. My friend had the White Horse Salad ....and was equally impressed with the flavours on the plate. We were very well looked after by waitress Chelsea who very subtly looked after our every need ....we didn’t have to ask for anything and she kept our water bottle replenished throughout our meal. Very good value for money too. Lovely surroundings and ambience ....thank you to the whole team ....can’t wait to return.
farehamToby . 2019-04-18
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We had a very good dinner with friends including starters and main dishes and puddings and the overall experience was quite good.
WellTraveled3 . 2019-04-07
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Nice ambience, attentive service and - most importantly - good food. Not overly-expensive and considered a good choice for couples or for larger family gatherings. Not sure about the on-site parking, but nearby Waitrose is good for 2 hours! Recommended.
Hurricane2C . 2019-03-17
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Food and service were excellent. Pleasant atmosphere and varied menu. Music was appropriate and the right volume.
RobertW7670 . 2019-01-16
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Went for our daughters 18th. Went in and spoke to the receptionist on the day, to see if they could do a round table, it makes it more sociable for our family of 8. They were afraid their round tables were too small for that. Not too worry I thought.Turned up in the evening and they had put 4 small tables together, fantastic. This is what I’m on about, proactive. The food was amazing but that really goes without saying here. The staff are so attentive but not intrusive. They are very knowledgeable, we didn’t have to say anything all evening to them, they are intuitive. They bought out a very special tray for our daughter and sang happy birthday, tastefully
. 2019-01-07
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This 500 year old inn has a typical British menu with a flair from across the channel. Expert, attentive service with a large variety of menu options, a good wine list and an outstanding whisky and scotch selection in the cozy bar. Each of our starters was well prepared and delicious. As were the pork, trout and chicken. Dessert was a perfect ending. Price and value seemed good although I don’t have a feel for the Pound Sterling and can’t yet judge. Highly recommended for dinner, brunch or just drinks
. 2019-01-02
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This historic pub/restaurant in the heart of Romsey has a welcoming feel to it. Excellent for both an early morning coffee and snack or a full-scale celebration event. Nice staff. One of the few places locally where you can get a decent Havana cigar !
. 2018-12-28
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Went to a Christmas party with friends.I was surprised at how cold my main course was and even the sprouts were cold which takes some doing. 12 on the table 2 dessert size bowls of potatoes and 2 small bowls of veg. At nearly 40 pounds a head most dissapointing. Why is it that as soon as it's Christmas party season everyone is packed in and served bad food. Wouldn't go back.
Janet C . 2018-12-08
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3 of us had the choice set menu with good alternatives. Very good and efficient service. Food well cooked. The whitebait was a favourite.
499malcolm . 2018-11-30
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3 were ordered and three were cold with veggie and potatoes not even warm. Returned to the kitchen beef got better ,Yorkshire pudding was good and sizable, but still the veggies and potatoes died of old age it would seem . Staff excellent in the resolve of the issue and balancing the bill .
Upalia . 2018-10-24
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Coffee at the White Horse .Unusually the waiter behind the bar had an attitude problem and ‘couldn’t care less body language. Our order was taken and twenty minutes later we were still waiting.
APavl0va . 2018-10-21
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First time here, There is good parking and a pleasant atmosphere. The menu was varied, the food tasty with an excellent, friendly service, Worth visiting, would certainly come again.
RonGreenman . 2018-10-15
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This was a wonderful surprise, we were just looking for somewhere to have lunch, and stumbled into a really great restaurant.
John C . 2018-10-05
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We recently had a super lunch with friends at this lovely hotel. First class fine dining and service.
alanjoy2003 . 2018-09-27
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It is really high standard restaurant. Food is first class, good service! All fresh and nicely served. If you looking for cheap place with big meal, you will be disappointed 😉 But if you want quality food this is place to go! 👍🏼
M0nika_Rz . 2018-09-27
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I have written a review in the hotel section, but it was the restaurant we ate in for a family evening out before my sons wedding. The barman was slow and rude, ignoring my partner for at least 5 minutes when there was no one else in the bar, whilst he made a cocktail and chatted to a waitress behind the bar. Not even a " sorry sir I'll be with you in minute" - incredible. We waited ages to go to our table, the food was lovely but was very slow to arrive, the place wasn't busy at all, they had loads of staff. My son works in the luxury hospitality industry and was beside himself with the poor customer service - which. let;s face, it costs nothing and goes such a long way. An expensive restaurant - good food, but really poor service given the cost. Real shame as would be a lovely spot if they got the whole package right. The poor service really took the edge off our family party - not really what you want the night before a wedding.
Jazzbudgies . 2018-08-24
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Had a bar lunch which was well prepared and served quickly. Relaxed enjoyable atmosphere and helpful staff. Right in the heart of Romsey.
Spubber . 2018-08-24
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One of my favourite places to eat and have cream tea. However last weekend was very disappointed waiting Staff were not up to scratch, extremely long waits to be served, table not set up completely, served wrong orders, communication was really hard work with the restaurant staff and bar staff. In the end we decided just to have coffee rather than dessert as we thought it would be quicker and simpler for them to organise.
apage1989 . 2018-08-15
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A blend of the very old and new make this a very nice traditional hotel. In the centre of a nice town not spoilt by the big shops. Food is nice but a bit posh.
Simon C . 2018-08-10
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Went there to celebrate our anniversary, had a lovely afternoon tea. Food was all very good and had a nice choice of teapig teas.
Natasha M . 2018-07-22
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I really loved the menu and managed to have several very good gluten free meals throughout my stay. For breakfast the toast is very nice and they ordered in GF granola for me. Evening meals have a large selection of GF including an amazing blue cheese souffle with forced rhubarb and dark chocolate delice dessert.
SWsurfer . 2018-07-18
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I think the restaurant needs a 2nd visit before I make up my mind. I had the tasting menu and some dishes were very good and others just didn't cut it but I am going to give them the benefit of the doubt. Service varied from good to downright clumsy.
joshdhaliwal_12 . 2018-06-18
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Great lunch with a friend. Immaculate service and cocktails from the waiting team and the kitchen did their usual. Will def be back great values for money.
fd4lf . 2018-06-16
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if they change management perhaps it will be worth a retry, terrible front office manager in hotel AVOID unless they hire new maangement
jack w . 2018-04-20
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A group of us had lunch at the White Horse. On the positive side, the hotel is attractive and the ambience is good but the restaurant menu is nouvelle cuisine gone mad! I had fish: a tiny piece of hake on a small bed of mushy peas with (I think) 3 small crisps. Pork dish was similarly tiny. We looked enviously at the pasta which seemed more suited to a normal appetite. I wouldn't usually have a pudding but chose ice cream. I struck lucky because the rhubarb crumble and custard others hoped would fill them up came deconstructed into 3 tiny morsels. There was an unusually generous bread board which I assume is to cheaply feed hungry diners.
Awaytogo . 2018-04-13
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The event was for me and two of my cousins, one of which I had not seen in fifty years, to get together for a lunch. We chose the White Horse because it was roughly equidistant for all three parties. Not a mistake. An excellent place. Very clean and friendly bar staff and huge gin and tonics with an excellent choice of gins. The meals were very acceptable. Again good staff and professional service. There was a very sound menu which would cater for all tastes. One of our party is gluten intolerant so the chef prepared a special meal for her. Cannot fault the place and if you are looking for a venue for an enjoyable meal with friends then The White Horse is your place.
Ian B . 2018-04-04
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I was treated to lunch here by my husband and son. The food was amazing with a kids menu which was great. Really good service that was attentive but not too much. They advertised a pianist which we didn't see or hear but that didn't bother us. The Yorkshire puddings are amazing and the chef is very talented going by the delights we ate. Highly recommend!
RubyBHound . 2018-03-18
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First of all, bar staff need a lesson in customer service since a smile and a friendly greeting go a long way, and both were sadly lacking
Nicky J . 2018-01-20
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We chose from the menu in the lounge whilst enjoying a first drink. Over three courses and six different dishes we enjoyed a great range of flavours and tastes, accompanied by one of the least expensive bottles of wine that was also very tasty.
ReadingRoamer . 2017-12-11
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We had en exquisite lunch, served by very pleasant staff. Our second visit and not our last. We were lucky to be able to find parking for the disabled almost outside the of the restaurant.
Gail E . 2017-11-26
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The menu offers a good selection of really well prepared dishes majoring on local ingredients. I thoroughly enjoyed cod & clams with a side salad but could not afford a starter or main on what is usually an adequate company meal allowance.
Stephen B . 2017-11-24
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A really enjoyable meal - in part due to the company but much assisted by the dining experience.
Nigel S . 2017-10-30
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The food and menu where exceptional. The staff were attentive and welcoming. The food was served and presented to a very high standard. The atmosphere in the restaurant was relaxed but sophisticated which made for a highly enjoyable meal and evening.
Andy72S . 2017-10-16
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This review made on or about 2 Oct 2017, please check your records. I am not going to make another one.
Pat J . 2017-10-09
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I have been 3 times and each time the food and staff have been outstanding I would give 6stars if could
christine w . 2017-09-24
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Entertaining my parents. Really good, attentive service. Nothing was too much trouble. Food was thoughtfully cooked and delivered efficiently.
Harveychant . 2017-09-15
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We decided to try the restaurant at The White Horse after having an extremely delicious afternoon tea experience here.
Dannie J . 2017-09-09
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Nice location and very good meal.I choose as a starter the heritage tomato, very good and particular, then I share a chateaubriand, fantastic, and to finish the chocolate delice.All food was of optimal quality and well cooked.The bill was adequate to meal, but the service was not so good, in fact we wait 30 minutes to order...too much!!!However to recommend
nagabi . 2017-09-03
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First visited for a works Christmas meal and decided to have another visit to celebrate GCSE results. Food was amazing in a friendly atmosphere. No hotel doesn't have any parking but there is plenty just around the corner. Well worth a visit.
scott m . 2017-08-26
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I was given a gift voucher for a meal and took my son for a belated Father's Day present. The service was good, the food portions a perfect size and a great evening ☀️
AliRosen . 2017-08-22
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The Brasserie at the White Horse continues to justify its Two Rosette status.We both opted for the Tomato with whipped goat curd and chilled consommé starter partly out of curiosity. It proved a great choice- two simple flavours but delicately blended and brought together by the consommé. Superb!Venison loin to follow, with Seared trout for my wife, were both good. As on our previous visits, the White Horse’s excellent selection of wines by the glass was a great bonus – my Rioja would have killed the trout.We both finished with the Dark Chocolate Delice – enough to turn anyone into a “chocoholic” and a fitting end to a delightful meal.
Tim S . 2017-08-16
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I went in with my father for Sunday lunch. Relaxed yet smart restaurant and attentive staff. I had the roast beef and I've never seen such a huge homemade Yorkshire pudding, and the beef was perfectly pink and melted was you cut through it. I had a very nice glass of wine too. Will definitely go again. £25 for 3 courses.
chappy1976 . 2017-08-13
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Very personal yet professional staff who are best placed to demonstrate their skills in the kitchen, at table, and in the bar. We return here on a very regular basis and can only hope that their planned development and opening of the Abbey Hotel round the corner offers the same exceptional experience.
Mark H . 2017-08-08
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Have had many meals here over the last few years and never disappoints. I absolutely love their fish and chips! Beautiful restaurant and surroundings.
Daisy G . 2017-07-29
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Very busy, as you would expect, but queues a bit longer than acceptable. Drinks at highly inflated prices.
Regor4204 . 2017-07-11
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I was going to the white horse with family for a birthday celebration but as a vegan I was a bit worried about the food I'd be able to eat. After contacting the white horse they replied with a menu constructed by the chef that was completely vegan. This is the most effort that any restaurant has ever shown with regards to my vegan diet. My grandmother who was with us has coeliacs disease and there are many options for her to choose from so I think the restaurant has a good grasp of dietary restrictions. I felt completely confident that all the food I was receiving was vegan. All of the servers were aware that I was having the different menu and I didn't have to have to explain anything throughout the meal. They even prepared me an extra amuse bouche and bread board without butter. Super accommodating!!! Above all this the food was delicious and reasonably priced, much cheaper than the other meals. I'd definitely recommend them and return.
kelly h . 2017-06-28
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I have reviewed the White Horse brasserie before and they still score 10 out of 10 every time.We dined in the restaurant last week and as usual everything spot on. Whilst out yesterday the weather turned wet so we decided to have afternoon tea. The only option for us is the White horse. It is rare for them to get things slightly wrong but oh they are so clever, they address the problem immediately, sort it out to the point where a complaint is totally not necessary. Not the best of ham on the finger sandwich. Said please replace with another salmon instead - with a smile and courtesy 2 replacements arrive.Not quite enough cream for the scones. Asked for more - with a smile and courtesy another portion arrives.Still the best Restaurant in Romsey - Well Done!
looe97 . 2017-06-05
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We came here with my in-laws for their anniversary and the food was fantastic. Matched equally by the service whether it was advice on meals or the wine and pouring the wine when we neared the end of the glass. I had beef carpaccio to start which was so delicate and tender followed by venison which was cooked perfectly. Definitely recommend
Matt_Claire2013 . 2017-05-30
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I have been visiting The White Horse for many years now, and it really is my favourite place anywhere for afternoon tea. I took my friend there today for a birthday treat, and saw that the price had gone up and also they now bring sandwiches separately, rather than on the stand with the cakes and pastries. They have replaced salmon with trout, and I had asked for no fish, and no egg sandwiches. They have taken off the cheese option, and replaced those with "plain" cucumber. Not being a lover of cucumber, we asked if we could have cheese and they were happy to oblige. When the cakes arrived, on a lovely stand, they were better than they have ever been, absolutely delicious, and a great selection. I was a little worried they had changed everything and it would not be as good, but it was! Staff great and polite as usual. Cannot wait to go back.
Gill S . 2017-05-04
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One of the best Burns Nights I've been to in a while, complete with Piper and descent single malt. What more could you want for on a bright moonlit night!
dean_chase . 2017-04-18
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Food was good on the whole, not amazing but fine. My steak wasn't cooked as requested but still edible, the rest of the party thought their food was a tad bland but still okay. The venison was apparently very good. The service was my main issue, the gentlemen seemed over tired, bored and looked like they wanted to be anywhere but there. They stood around and watched whilst the young women did all of the work. There were 6 members of staff in the brasserie, yet it took 15 mins for a bottle of wine to arrive... so a lack of urgency I think! Perhaps they were all very tired but it's not too much effort to smile and act interested, rather than like a polite robot.This restaurant was far better when we visited 3 years ago!
cltowell . 2017-03-27
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Nice atmosphere. We ate in the area just off reception. My friend had a delicious Arnold Bennett smoked haddock omelette and I had a selection of nibbles - 5 for £16 which was way too much for one person so took home a "doggy bag". Very polite and friendly service albeit a little slow. There's a great court yard to sit on sunny days. Second visit and just as good as first time.
LynneGosport . 2017-03-08
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Great experience. Fab food but most importantly the cocktails were superb made by the very talented Laslo! Thank you.
James N . 2017-02-15
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Dinner for two one of us had confit duck starter, the other scallopsBoth good. After I had fillet steak which was like butter and huge, my husband had fish and chips.
Geraldine288 . 2017-01-25
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As always our visit to the White Horse has been a delight! The waiters are very professional and the food is amazing. I felt that this restaurant really cares about their customers because even though on the menu there were a couple of vegan options they offered to cook for me a warm salad with the vegetable that I liked which was delicious! Many thanks to Suzana for looking after us so well and the chef that contribuited to our beautiful meal!
SaraRS1 . 2017-01-17
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When we wanted to go out to lunch to celebrate a wedding anniversary, having considered many of the other restaurants in Romsey, we decided on The White Horse; it's always been good for us and didn't let us down again. The White Horse is a case of getting what you pay for. It's not cheap, but when you've sampled the ambiance and food it's quite clear why it is costing more than other places in town - it's special occasion place rather than a 'let's go out to get something to eat' place. The decor is tasteful, the service is very good and the food is good value for what you get. Another recent review mentioned the portion sizes aren't enormous, and this is true, but for two people with healthy appetites a main and sweet course left us full without being bloated. Another very unhurried and pleasant meal, we're more than happy to try other local restaurants but I'd imagine we'll be back again to The White Horse before too long
Julian G . 2017-01-10
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My wife and I visited on the 30th of December for lunch. We were greeted and served by two fantastic waiters who, from my receipt, I believe are called William and Susana. They were professional and friendly from start to finish and are a credit to the hotel. The food was delicious, all three courses, and such attention to detail and precision was given that the chef wasn't happy sending my wife's chocolate fondant as it wasn't good enough that they cooked another one which was perfect! The star of my meal was the venison main course which came with a delicious beetroot puree!We will definitely return and have already recommend this restaurant to our family to try!
edible-monkey . 2016-12-30
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Wonderful food and well presented. The only criticism is that the plates weren't really warm but the food was piping hot. The Christmas lunch was the traditional lunch and all well cooked.
64MaryAnne64 . 2016-12-27
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Wow what a gem in Romsey. The fantastic premises has top quality dishes and silver service. Recommendation and thing to sample. This is a well price playground. Please book and enjoy there inviting and relax ambiance. The view boasts view of the amazing hotel rooms and courtyard. Totally missable. They have a well managed team to cope with every table.
Sven H . 2016-12-24
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Great lunch with friends.Nice service, delicious food.We all had 3 courses - different things, & each was lovely.
Little_brown_cutie . 2016-12-10
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Party of 8. Very good service. Pleasant dining room nicely decorated. Starter of crispy lamb belly was on the small side but tasty. Main also lamb ( yes I know lamb twice) again on the small side but very tender and flavoursome. Chocolate fondant pudding was to die for as was the Grand Marnier ice cream it came with. Well done White Horse. Will def recommend you
Alan D . 2016-12-08
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I visited the white horse for a belated birthday meal with my parents and husband. I have always wanted to eat at the white horse, but as it is a little more pricey than some places, had been waiting for a special occasion. Two of the party had starters, which were small. I has the crispy lamb belly, which was in no way crispy at all, it was in fact fatty. Onto the main meals, I had the pork cutlet, when this came it was large, I cut it off the bone, and it was pink / raw and also had some blood, I sent this back, it was re cooked and I fairness it did taste good, although was a little disappointed as the rest of the party had finished eating when it came back. The other 3 in the party all had fish and chips, the chips were large and a little over cooked, the fish batter was a little pale in colour and the peas didn’t have a lot of taste. The wine was lovely and the service was also fantastic. Due to the issue with the pork chop, I got a little free dessert platter, that said happy birthday, this was a lovely touch. Not sure given the price, I would return, as left feeling very disappointed.
r0sebaker . 2016-11-30
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We have been here for meals inside.. and also outside in courtyard patio...The staff are friendly and helpful... the bar is lovely for drinks too..✔️
Susan D . 2016-11-05
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Came here for an evening meal with my family. The setting and decor is very attractive and most of the food was good. Our table had two chicken meals, steak and fish and chips which were all good but for the price, we would have expected more. The chocolate fondants we had for dessert had very little taste to them, and the service questionable - we were looked after but the staff didn't seem particularly friendly or welcoming, and one waiter was wandering around the dining area many times with his mouth full of food. Overall would return but not in a hurry, definite room for improvement given the high price tag.
Megan S . 2016-10-31
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One vegan, and one nut allergy.Large family birthday meal, a separate room to ourselves but with delightfully attentive staff who made menu selection easy. Most of the food was 'five stars' but my rib-eye wasn't - I ordered it rare, but it was just limp. My wife's cod loin on beef cheek just seemed I muddled. However, my brothers shared a chateaubriand which was perfect. The nuts, and vegan issues were very well managed indeed - no fuss at all.We returned for breakfast and although it was great, it took an age to appear. Having said that, we would all go back and do it again tomorrow.
Harveychant . 2016-10-24
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We have visited This restaurant about 4 times and we haven't been disappointed so far. The food is amazing but obviously not cheap. The service has always been really good. Because it's in a hotel you can have a drink in the lounge area or outside. Simply nice
hrtgll . 2016-09-28
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Stayed this summer and although the staff seem friendly, they don't seem happy in their jobs! Accommodation was good, food was 50/50 dinner ok breakfast great. Rushed out of the bar at the end of the evening and again if you enjoyed your job...... Think they knees to think about job satisfaction as the staff were nice but not happy !!
Winchester31 . 2016-09-19
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What is happening to the White Horse? We've been eating, drinking and celebrating here for the best part of 20 years but with two experiences of really poor service in the last month we are wondering if something has changed. We called in at the end of a Saturday afternoon. On both occasions we ordered tea and tea cakes for two in the bar. Not the most complex request and the tea arrived promptly, nicely served. But a wait on both occasions of nearly thirty minutes for the tea cakes surely means there is some breakdown in basic service. There was no acknowledgement by waiting staff that there was a problem until we raised it with them. The tea cakes were good when they arrived, if a bit over done, and the price was reasonable. But the service, oh dear.......
David W . 2016-09-18
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Excellent food and service. Attentive staff who even found time to help amuse my 9 month old grandson despite being very busy.
AHJ930 . 2016-09-13
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The interior is surprisingly upmarket, a high end country-style design that belies the market town pub exterior. The staff were all uniformed, adding to the smart atmosphere. The dining room is quite tightly seated, but large mirrors and French Windows make it light and airy. The menu offered choices well beyond just the usual roast. The roast beef was actually the weakest of the dishes, all else was very good, especially the cod and the ham hock starter. Recommended.
TheBristolJohns . 2016-09-05
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What a stunning hotel!! Their photo on their website makes it look like a pub hotel.. Don't be fooled... It was absolutely stunning. Very comfortable beds and the staff were very friendly!!
charliedrazdik . 2016-08-28
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The team couldn't do enough for us. The food we chose was simple and delicious - tapas style starters followed by the best fish n chips. We would really recommend this as a special experience. So attentive. Reasonable prices too. Really made us feel like VIPS.
passepartout4 . 2016-07-28
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We, being a group of 4 adults, found ourselves in Romsey with it being the closest town to our overnight stay in a hotel. It was my birthday and despite this we hadn't made any reservations for dinner. We stumbled across this restaurant and the menu pulled us inside. Once we had gone inside we also loved the look of the place which filled us with confidence.The service was spot on, quietly attentive and on hand whenever needed. good knowledge of the menu as all of our questions regarding the food were answered well. We like eating good food but dislike stuffy pretentious restaurants and I would say that this place gets the balance just right - it feels special enough to celebrate a special occasion but not so pretentious that you feel on edge.The food was phenomenal and is a meal we will remember for a long time. We eat out a lot and so feel that this is an honest and educated review of the food. Yes, it is fairly pricey but if you are celebrating a special occasion then I see no problem with this. You get what you pay for and the food did not disappoint. I had roasted venison followed by the best chocolate fondant I have ever consumed! I liked that our server informed us the fondant would take 12 minutes to arrive due to it being cooked to order.After dinner cocktails were also lovely with a good, well priced, wine list on offer too.Lovely atmosphere, great food and a birthday dinner to remember.
AbsF89 . 2016-07-25
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Really lovely evening here, the food was excellent, locally sourced, not too big, not too small. It is not the cheapest, but reasonable value for the excellent quality. The service was superb, attentive and relaxed, my feeling was this was well judged as what we preferred, rather than a default setting. We very much enjoyed the conversation and the recommendation to try home made pizza blanca and the positives of red meat and vegetables that came from our discussions with the waiter.... But others may not have done and I believe that the engagement was a well executed judgement call from a professional who read the situation well, while at all times providing excellent service; I don't think you can ask for more than that on top of well prepared local produce. We will be back.
Nickie-Gue . 2016-07-13
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The food was excellent, well presented. The staff were very good and there if you needed anything. Whilst not cheap it was worth it and we would go back.
DolphinEssex . 2016-06-28
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We were fitted in last minute but there was no pressure to get us out. The menu is simple - we had steak and fish & chips. The rib eye came with 28 and 35-day mature options - the 35 day will cost £10 more but was very good. The triple-cooked chips were great as well - however, the menu is expensive for what it is. £36 for a steak is a lot, when it only comes with chips and a tomato. That said, it was very nice. So were the fish & chips.The staff were good and the restaurant itself is very well presented and suitable for all special occasions. The bar is well stocked, with good varieties of gin and whiskey. All in, we enjoyed ourselves and imagine that Romsey is a better place for it.
ReesyUK . 2016-06-19
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2047 Opinions
Read the reviews after booking and we're very close to cancelling the booking due to the negative comments. I'm so glad that we didn't. The service and the food was wonderful. We will all be back.
941 Opinions
We had a lovely meal here & would go again . 6-12-24 Glad this pub is back open again. And again the food was fab !
57 Opinions
La habitación estaba bien y el personal está bien, pero la comida es terrible para el precio, muy mala selección para elegir y no la mejor comida cuando se entrega. £ 15 . 95 por 6 pequeños trozos de pollo en una niñera de goma con un poco de lechuga.
246 Opinions
I was really looking forward to eating here and I had heard really good things. I would love to give a good review but never got past the front door! Staying at the hotel nearby and advised food provided at the Moldy Fig. Went in, and no one around, and it looked closed. Waited for a few minutes to see if anyone showed. After a bit, some turned up but was not interested in seeing if I needed assistance and hurried into the back office, giving no acknowledgement. Hopefully, this is a one-off and just bad timings. UPDATE. So breakfast was a lot better, hot food ordered to your table and a good choice of other foods. The service was very good. I have raised some scores to reflect this.
1673 Opinions
Nice atmosphere and the staff were friendly and available. The food was bang average, eggs over cooked and the plates overall just looked a bit simple and plain. The price however was very good, so it makes sense. Wouldn't expect fine dining at these prices by any means. Great for a social meal out with some friends when you just want a bit of atmosphere and some typical pub food, but probably not for anything more.