The Cromwell Arms in Test Valley

Temporally closed for refurbishment

Warm and welcoming but pricy. We did not eat, but the food looked fantastic

Stayed here to attend a wedding nearby. Bedroom looked great on arriving late but in daylight it looks tired. GOOD: brilliant refreshments in room, ample room size, comfy bed, friendly, hardworking and helpful staff, decent breakfast included, walkable to Romsey, parking BAD: breakfast slow, tired rooms, not enough staff, cold (heating timed even when use the controller), construction happening and we ended up covered in bites…

This was our first visit and we went on Easter Sunday with 2 kids. The staff were friendly and happy throughout, there was a man making balloon animals for the kids, they got colouring to do and there was an Easter egg hunt laid on. The food came quickly and was delicious. You really can't ask for more than that. We will definitely be back. Oh and parking was ample and easy too.

We had lunch and it was excellent

Good parking, lovely atmosphere, nice decor, varied menu. Undergoing some renovations but didn't affect our experience.

Really welcoming pub,to us and our dogs. Reasonable range of beers, a Fullers pub. Getting in and out the car park can be a little awkward onto a road junction, just go steady. Can not comment on the food as did not eat, just propped in for a drink.

Restaurant review: As other reviews say, food took an hour to come out and were substandard. Didn't match what was asked for. All we had were eggs. Staff were fine but shouldn't have taken so long just for an egg breakfast.

Great location Nice room with nice touches to it Though a Hard bed Lack of staff and poor service spoilt it .. simply not enough staff to ensure guests are happy.. guest service was good but lack of enough people made it hard to get anything 1 coffee pot between all guests at breakfast.. a Poor breakfast choice .. small dinner menu and disappointing to order “steak and Malbec” .. ooh sorry not got any ..”we have this more expensive one though” Lacks quality senior management who control the show Room 4 star but staff not at all “interested “ Bald guy was the best of them but rushing around not being able to make a positive impact First impression in the morning of walking to the reception… a clothes airer in the hallway covered in cloths Not very 4 star .., Never walked past reception without seeing “ no one here” sign on the desk

We visited for lunch with our neighbours. Three of us chose the roast sea bass with sautee potatoes and rogan josh. We all agreed that every element of the dish was truly delicious. The two generous fillets of fish were perfectly cooked. After eating it, we were left with an excellent taste in the mouth. The menu lists the name of the chef at the bottom. When I asked our excellent waiter, George, whether it was their main chef who had cooked our meal, he informed us that it was not! So, maybe if we revisit on a future occasion, this dish will be ever better! We ended with some top-class americano coffees. The dining area is very attractive and we spent a happy two hours there.

Family planned a wake .. paid for a private room and food and toast for 50 people .. room was not private couples having lunch room was to small not enough chairs .. tea coffee facilities not set up on arrival and more important toast for the deceased was not available until most guests had travelled back to other parts of the uk !! The widow was traumatised as the toast was of great importance and was to be given on arrival of guests after the funeral .. terrible service but it got worse not enough seating not at all private and food was about 4/6 trays of food not worth a quarter of the cost bloody disgusting.. on complaint apparently a sorry was enough that they were short staffed spoiled an important event that can never be fixed … will never recommend this venue

14/12. I went to The Cromwell Arms with my husband for dinner. I ordered the steak, id like to say compliments to the chef, I think it was the best cooked steak I ever had. I will be returning!

Been to The Cromwell Arms many times, and never had a bad meal. But today's was exceptional! Sea bass with Rogan Josh and potatos. Was absolutely lovely! Will definitely have that again. Served by very nice young lad, think it was George who did a great job in looking after us. All round a lovely experience, as ever!

It saddens me to leave a negative review. After an unpleasant experience and for my message to have been ignored strikes unprofessional attitude from the management. myself and my wife booked a night away at your establishment as we have had such a romantic night previously and as it was our wedding anniversary. November 22nd we were squeezed into the bar as the restaurant area was booked for a corporate night and at times they packed the bar out and we felt uncomfortable. our night was further ruined by awful karaoke singing from the corporate area. we spoke to Luke the supervisor who was more than apologetic but i am afraid the damage was already done. we spent nearly £200 including drinks and food and that did not include the accommodation which we had already paid for. i would of expected a reply to my message already or even acknowledgement to my message. the original image we had of being romantic getaway sadly has diminished from our memories sadly. we should of been pre-warned that we would not be able to eat in the restaurant and not even explained to us at the time and we did complain on the night and the following morning. Allen B

We visited on remembrance Sunday. We were seated and offered drinks. The service was good. We had Temura prawns and squid to start which was excellent but slightly overpriced at £11.75 for three prawns and three slices of squid. The roast beef was excellent. Tender and succulent ,cooked just right. It came with an array of vegetables. Cauliflower cheese,carrots,parsnips,roast potatoes, cabbage,leeks and peas with a huge Yorkshire pudding. We couldn’t manage deserts ! With service and drinks it came to just over £80. I would recommend.

We have had a Sunday roast on two occasions before and been blown away with the standard of food. Unfortunately today's visit was so disappointing. Both meals came out barely warm. The potatoes looked as though they hadn't even touched the oil. The cauliflower cheese was not cheesy. The vegetables very el dente, bordering on uncooked. I asked for my meal to be reheated it arrived a couple of minutes later with no difference in temperature at all! Such a shame we thought we could rely on a good roast even though it's on the more expensive side, we dont mind paying if it's good, but going on todays experience would have preferred a Mcdonalds! We won't be returning

We've eaten here in the past and enjoyed it however this time everything was poor - untrained staff, poor service, very disappointing food and expensive. Not a place to go back to.

Beautiful modern pub with lots of nice seating both inside and out with cover of it rains too. Good sized eating area too if you want more than just a drink. Reasonably priced and easy to get parking in which is a big bonus around Romsey! Nice family pub or a group night out.

Went in with the intent of having a quick light lunch (sandwich) chose a BLT on white and a prawn and scampi tails Marie Rose on brown. One bite into the white artisan bread proved obvious that the bread was not fresh, it was dry and certainly not a ‘todays bread’ delivery, a brief and cursory look at the bottom crust proved this with more than SIX PLUS SPORES OF MOULD on it. Waitron did well to start a recovery process, “accidents happen” promising us fresh sandwiches. We’d been in near an hour before we got our second attempt at a quick lunch. The time was spent then looking deeper at our surroundings, a dirty table, dirty salt cruet pot, finger prints on the cutlery. The sandwiches arrived and still were dry, no butter, nor spread, the little gem lettuce looked like it needed CPR. We really believe the brown sandwich was the original one! We left half of it, it was poor by any standard. The waitron (who was lovely) couldn’t believe there was no butter until we showed her after the mould as well, she offered a full refund. I insisted on paying for the drinks, but left wondering whether this is Environmental Health reportable and is this Fullers Ltd practice of chasing down cost for increased margins at the detriment to customer satisfaction is and even after having a second chance accepting it was ok to fail again. Artisan bread (generally) has no preservatives, manage your food proposition and supplies accordingly. Last bit of advise to prospective customers, CHECK YOUR FOOD CAREFULLY BEFORE CONSUMPTION.

Happy with food & service but baffled by the extremely dim lighting in the ladies toilets which were anyway decorated in dark colours.

Friendly chat when booking but no record when we arrived. Was interrogated as if my fault. No apology, charged ful price. Noisy, unwelcoming, poor food rude staff. Go elsewhere!

This was our second visit and just as good as the first. Nice to have good quality food which is cooked well. I enjoyed the vegetarian gnocchi which was excellent. It made a nice change to the ‘usual’ veggie fayre offered elsewhere. Staff were friendly and attentive. Only gripe for us is that despite being midweek and early (6pm) the car park was full which caused a bit of an issue. Car park was really busy on first visit too, could really do with an overflow.

Booked a table of 8 for a family get together. From start to finish it was a catalogue of errors. Drinks missed off, one of our meals missed off then told they’d run out. No cauliflower cheese served that came with the roasts. We were told we could have desserts on the house. The bill came , it was completely wrong with added bottles of wine we didn’t have. Staff completely untrained and incompetent, only giving this 2 stars as the shift manager who’d only just started at the end of our meal tried to sort the mess out. Ive complained via the website and I am waiting for a reply. Won’t be returning soon.

Wonderful place to stay, great staff and amazing quality food. We were not planning on having an evening meal because there were so many bad reviews- so glad we changed our mind. I'd rather pay for quality local ingredients cooked well, as our meals were (evening meal and breakfast), than sub-standard pub grub. We had a fantastic meal and breakfast. The best place we have experienced in a long time. It's difficult for the hospitality trade at the moment and The Cromwell Arms are doing a fantastic job all round. We will definitely be visiting again.

Well that was a disappointment. A planned get together with my family, which was ruined really by a poor meal. It didn’t start well with a list of choices that weren’t available, but there was one burger left, which unusually for me I decided to...

Great find excellent bedrooms food and most welcoming staff , definitely a venue we will return to refreshing to see such positive staff , thank you

Lovely staff with good food and great ambience. Lots of space in this large restaurant with ample parking.

We we’re meeting friends staying here. The staff were friendly and helpful, but all seemed to be new with lack of leadership. We had booked for an evening meal and we’re able to bring the sitting forward as they weren’t busy. The food was excellent...

We came across this pub by chance whilst staying in the area & visited for dinner the night of our special anniversary. We were so glad we did! The food was delicious & the steak perfectly cooked, the staff friendly, atmosphere & surroundings were nice...

Having booked a table for the Wednesday Jazz in the Garden evening, we arrived to find out that the Jazz music was cancelled. However, we grabbed our drinks directly at the bar and sat down outside. Our allocated table was not ideal for eating so...

Service very slow despite there being very few diners. My husband and I ordered the corn fed chicken with courgette and parmesan rosti and garlic slaw. The meal was very greasy and the rosti was burned. Very poor quality food. A good cook could have...

My friend and I got tickets for the opera in the garden evening and had wonderful time. It was well organised and the team were really accomodating and friendly and didn't mind us staying up to closing time to drink. They had a great selection...

Smallest main course I have had in years. Tiny piece of Hake for almost £20. Burgers ordinary. Very expensive and disappointing

Pre booked food for our party of 12 as asked to do so. Meals arrived barely resembling the menu. Obviously plated hours before. Cold, unappetising, congealed and meat tough. Not one meal was as it should have been. Very disappointing. Young waiting staff were helpful...

I organised a summer work party at the Cromwell Arms in their marquee. It was a really really hot summers day. It was hot inside the marquee but there was a breeze coming through the sides that could be removed. All the food was delicious,...

Excellent service. Good food. Relaxed atmosphere. Lovely meal with family to celebrate my birthday yesterday very much enjoyed.

We went here for an early dinner. We have frequented the pub in it’s various guises quite regularly over the past 40+ years. It was quite busy, but the staff found us a table. We ordered a pan fried Duck breast special and a haddock...

The rooms were a very pleasant surprise and priced well. We were greeted by a super friendly manager who seemed to be with us at every occasion during our one night stay - he was really positive and helpful. The food in the evening was...

Dog friendly indoors, amazing food. The haddock and chips and corgette risotto were excellent. Friends extremely helpful and friendly, will be back now we have found it.

We were out for a drive on a Sunday and dropped in here on the off chance, to have some lunch. It is a Fullers pub/hotel and, to be honest I didn't have high hopes as I've had poor experiences in other Fullers outlets. However,...

Zero atmosphere. Tempura prawns were battered prawns . Smoked salmon was off . Liver was great . Service acceptable but all still in masks . Had to visit as now on the doorstep even though everyone told us it was very average . They were...

Booked for 7 nights after our Marrakech holiday was cancelled. Reception was hit and miss. Often no one there having to find other members of the staff. Some members of staff are excellent other not so good. Limited facilities in the room(indulgence) only one chair...

Unfortunately they only gave us two of the 4 drinks. We ordered. I had to repeat the drinks order several times. The food came at different times so we didn’t eat together. We had to chase the food and drinks order. I spent £100 that...

Pleasant atmosphere, apart from a few drunk idiots in the courtyard, but was a Saturday night. Good drinks selection and great beer. We were a group of 4 adults and all felt the good was very average other than the fish and chips. The burger...

My second visit here and I must say it does not disappoint ! A big thank you to Shaun his team of Ethan, David, Alison and Claire who made my stay very welcome, thankyou again! You will definitely be seeing me in the future!

Had a really nice Sunday lunch here recently with good portion sizes ,compared to some other local Fullers Establishments. Would definitely return. Pros: Nice pub atmosphere and decor. Great roast. Great staff. Nice outdoor seating area. Cons : Menu Choice a bit limited (4pm booking)...

A group of eight former work colleagues. We were in the thatched circular hut, though I am sure there's a better word to describe it, but it was ideal with a cool breeze blowing through on what was one of the hottest days of the...

We stayed here for a few days and were really pleased with the hotel. The staff are really friendly and helpful. The room was modern and clean, had everything you could want including a nice nespresso coffee machine! The only thing is the room was...

We received a friendly greeting from the waitress and were shown to a nice table in this comfortable pub. All Covid rules were followed and the tableware was spotless, as were the loos. There was a bit of a wait between our starter and main...

I have been to the CA on a number of occasions with friends and family and have never been disappointed. This time was different. My chicken wings were fine, though difficult to eat delicately, but my friend's asparagus spears were overpriced for what they were,...

My daughter had a great vegetable lasagne here a couple of months ago. We had a family get together over lunch but we were left disappointed by the portion sizes and quality. My tofu based dish was mostly salad, and another guest had a Bakewell...

I booked breakfast with a colleague. The welcome and service were good but the food was very poor. Nearly £12 for an English breakfast is vastly overpriced and particularly so when all you receive are two over cooked eggs, a single very average sausage, two...

A salad consisting of gem Lettuce, tomatoes and cucumber costing over £10 is not acceptable. When the waitress did I check back she simply said Fullers are trying the salad out. That’s it. Very disappointed.

Very Covid secure, lovely venue and fantastic staff. However our roasts were vastly overpriced. Considering they charge £17 for the beef roast I was expecting good things, but the meat was chewy, cold and pretty grim. Our gravy was also congealed. Plus, you only get...

Family group of four. Two soups, one sandwiches, one grilled aubergine and one smoked salmon. The latter two, though good, needed beefing up with chips to make them into anything approaching a reasonable main course. Four desserts saved the day. Impressive COVID organisation; efficient table service. Luckily the sun shone every so often. As I have said on countless occasions the leap below from average to very good is illogical and potentially distorting, For my four stars read good rather than very good. However, it's good to be back reviewing.

Popped into this lovely pub restaurant on the way back to our hotel from Romsey. Warm welcome, nice atmosphere and great cocktails (my wife had the best porn star martini ever).

we had a great couple of days here, breakfast was great, they went out of there way to meet my fussiness. Room was lovely, check in was very easy and Sean and the team looked after us very well. The other half was very happy to have HSB on draught. Definitely worth a visit if you are in the area.

The Cromwell arms have a very organised and efficient system dealing with the current Covid 19 crisis. We were explained the details at the door and then taken straight to our table. We all (6) had a very nice what l would call home cooked roast dinners ranging from pork, chicken and a delicious vegetarian nut roast. It was also nice to see HSB on tap bought straight to the table. I can highly recommend the Cromwell arms even more so at this difficult time due to its excellent organisation and service.

Food was delicious plenty of choice and very tasty. The Game faggots were really good. Only marked down as waitress had mask under her nose

I booked a table for 6 people for lunch We had a very enjoyable lunch party The service was good The food was not amazing but good too. Overall an enjoyable experience.

Not all Fuller’s Kitchens are the same - this one’s brilliant.A family celebration brought us back to the Cromwell Arms on the 12th September. 6 of us had a thoroughly enjoyable time, capably served with wonderful food. I had lamb rack of ribs which was cooked to perfection. Date & molasses sticky toffee pudding?? Oh yes.We’ve been here before and will come again. Why not find out for yourself what a great pub this is??

Mixed review from us. On our first night of three we were wakened by the fire alarm and had to evacuate into the car park in the early hours. A member of staff came out to tell us it was ok and safe to return to bed which we did to be woken by the alarm a couple of hours later. The next morning no one acknowledged the incident, we were quite happy to see the funny side but I feel an apology would have been in order.The next morning ordered breakfast it took a while but not too bothered about that, but my husband had a long hair in his meal. Quite revolting!We paid £148 a night for a cosy room which was small but pleasant. Due to Covid there was no house keeping in the rooms.I feel this place is overpriced for a pub with rooms, tastefully decorated but overall disappointed.

Our second stay and this time we spent 3 nights here. It's a great place to stay, ten mins walk into town and ideally situated for exploring the surrounding areas. The place was very clean with lots hand gel available throughout. A request for masks to be worn in corridors etc was adhered to by the majority of responsible guests. Room was spotless and comfortable and we slept very well. We had one meal in restaurant on Friday evening. A small menu but all was very good and the Argentinian Malbec especially enjoyable. All the staff are great but special thanks to the housekeeping ladies who kept us supplied with teabags, water and fresh towels, not to mention the yummy biscuits! If anything spoilt our time spent here it is the parents who think everyone likes to hear their children screaming in the corridors and shouting in the restaurant. Sad they cannot teach them from an early age how to behave in public.Good breakfasts set us up for our days out and we noticed tables and chairs were thoroughly cleaned when people left which made us feel confident.As good a time as our first stay (we missed the complimentary bottle beer in our room) even though life is greatly changed since then. We will be back again soon!

Starters were a little small for the price, main courses reasonably sized, though beef rather chewy, and side vegetables were only marginally warmer than tepid.....Strange to be given a fork to serve them out though. The day’s vegetarian starter started off as interesting, with coconut, but it was hard to detect the key curry ingredient. The posset was also not as lemony as one would expect, and those choosing the Eton Mess lamented the paucity of meringue pieces. Having a Sunday dish of roast chicken, and then end up having to apologise to everyone that there was no stuffing, also detracts! Staff amiable enough, but service not as attentive as one might like. However, the response to the Covid19 situation was patchy. Waiting at entrance, and QR code scan for and Trace, gel, separate entrance and exit, servers declining to lean over you when serving, plus helping yourself to drinks when brought round by tray - all merit “ticks”. But less positive aspects were:- tables too close together, and their error on our booking meant that one person in our group was too close, and unable to distance from the very near adjacent table; knives and forks were wrapped in napkins, but spoons for dessert were just plonked (from a bare hand) onto the table, and for some reason it was ok to lean over the table and guests to collect dirty dishes. Biggest surprise that none of the staff members had masks or face shields.

We were there yesterday with my misses we started good we ordered our mains until there it was fine the burgers were nice except the fact that 6 items that we tried to order from the menu they didn't have them after that the made a mistake on my ice cream they brought different flavour that I had asked no one ever asked us if the food was allright or anything like that and when I went to pay my bill in the bar the bartender was really rude and abrupt.We had a nice start but after a while everything was a letdown and the brownie that my misses ordered it would have been 3 to 4 days old the desserts was a complete failure.

We ate here on a Sunday evening. There are not many restaurants open in Romsey on a Sunday evening, so we didn't have much choice, but the Cromwell Arms did not disappoint. We had intended to sit in the garden but it was getting cool and the pub is on a busy road so there is a lot of traffic noise, so we sat inside. The selection of food was good and my husband and I both had the blackened salmon, which was excellent, followed by sticky toffee pudding, which we found a bit dry.The pub is on the outskirts of Romsey, but if you're passing, its a good place to eat.

Sent an email to check on re-opening arrangements and got a very quick/helpful response, so booked a table on our anniversary.They have things very well organised and, while low table densities and table service mean it's not quite so busy around the bar as before lock-down, the atmosphere was good and staff had time for a chat while serving customers.We only stayed for drinks but food coming out of the kitchen looked great.A good re-introduction to pub visits and we will return soon for a meal.

‘Grilled’ halloumi was raw with the caesar salad. Came with about 5 lettuce leaves. Has vegetarian symbol next to it but asked to be certain and was told there were anchovies in the sauce. Another friend’s caesar salad was requested without anchovies and it came with 5.Vegan chargrilled salad was 11 pounds and consisted of broccoli on a bed of quinoa.

Had couple of vegan options.Cooked well. Not overly large portions but enough not to leave you hungry.Service very good and nothing was too much trouble.Good to see staff regularly using hand sanitizer

Super adresse, j'y suis retournée de nombreuses fois. Cadre charmant, la terrasse est grande et très agréable pour boire un verre. Côté cuisine, je n'ai jamais été déçue. Le personnel est sympa, je recommande cet établissement !

Guided by other reviews and outside appearance thought we were in for a fabulous meal and were accommodated perfectly by lovely staff ! When the meals arrived we were very disappointed, my wife’s roast chicken was bloody inside and the scarce veg was tepid, the side dish of cauliflower cheese was dry and had a strong odour of fish which was very off puting so we sent the side back and it came back with the comment “probably due to the kitchen also cooking fish” My roast beef looked good but was tepid and chewy so just gave up , paid and left never to return Sadly.

We went for a family Sunday lunch for 8 adults and a 1 year old, the staff were very helpful and attentive, they gave us a really nice table in an alcove. The food was very nice and well presented, we asked for a few vegetables for our 1 year old grandson, he was given a little bowl with vegetables, Yorkshire pud, and roast potatoes (again very nice).We definitely will be coming back and would reccomend Also our family booked 2 rooms for the Saturday night, the rooms were very clean and decorated lovely with coffee and tea making facilities, we will stay here again.So as you can read, everthing we experienced was brilliant. Thank you to the staff for making the stay and meals very enjoyable

What a great stay, more cost effective than a premier inn and a good pub on your doorstep. Some really nice touches with the room. Espresso Coffee, slippers, great shower products and a free bottle of London Pride on arrival. Shower great and bed comfortable. Would recommend the stay

Really enjoyed our 1 night stay here. Location worked brilliantly, having first visited Sir Harold Hillier Gardens. Short walk into Romney (quite an attractive route & thankfully the roadworks had packed up). Our room was well equipped & fairly spacious. Both evening meal & breakfast had some appealing choices, including good vegetarian options. Staff seemed very positive, helpful & courteous. Plenty of parking. The only thing I can think of that needs improving was the speed at which breakfast was served but as we were in no hurry it didn't matter to us. With Fullers discount codes all was reasonably priced too.

lovely friendly welcome. Thoughtful and attentive staff. Great menu with a fantastic sunday roast. Nothing was too much trouble

Excellent service especially to accommodate 4 people and 2 large dogs on what appeared to be a very busy Wednesday evening.

Visited this place for the 2nd time and it was completely different.Ordered the hanger steak as I had read reviews about it. The first one was sent back because it was stone cold. The second one or maybe the first arrived again, it was still the same, luke warm and so chewy I couldn't cut it or swallow it. The bernaise sauce which accompanied it was also cold and acidic. Ordered the cheese board at £9, mediocre cheeses with a bunch of grapes and supermarket biscuits.Really disappointed.I wasn't charged for the steak but didn't really go out to get onion rings and cheese.

Whilst we could not fault the breakfast, the service was sadly lacking. Having booked in December for 10am, we were advised whilst one of our party was receiving her gifts, that breakfast stops at 10 (basically could you hurry up), so we quickly made our choices and the food did not disappoint. However, when we finished eating and whilst we were having a birthday drink, we were told in a very off hand manner that our table was needed at 1 (it was 11.30). After this we were aware of the staff's keenness for us to leave, and we felt very uncomfortable. If we had been offered another table it would have been acceptable but we were still finishing our meal and it ended our breakfast on a slightly sour note. If breakfast finishes at 10 we could not understand why our booking was accepted and no mention was made when it was confirmed the day before. The food saved the day!

Nice quiet table to meet family members we'd not caught up with for ages. Was fine for lunch - I had a prawn sandwich on granary, suited admirably, other orders were croque monsieur also fine, and sausages with cheesy mash. All good. service was pleasant and prompt, all very clean and tidy, ideal for a midweek lunch. Mr S had tempura prawns which he said were fantastic and then the moule frites. Seems like a nice place.Interestingly, they were offering plenty of choices for Veganary as well as alcohol free cocktails for dry January. Thought this was very good even though not applicable to our party.

Went for Sunday lunch with a table of eight. Whilst the food looked good the service from the kitchen was painfully slow. It must have been five minutes between the first our mains arriving and last. Two of us tried the roast chicken and two the roast lamb. Even though my roast lamb was last but one from the kitchen it was unfortunately lukewarm at best. It had clearly been plated up sometime earlier and been allowed to cool down whilst the other food of steaks and beef burgers had finished cooking.

We like The Cromwell Arms and have been coming here for years.

I couldn’t fault the Staff, the ambience or the delicious food. I can personally vouch for the haddock and chips followed by a scoop of salted caramel ice cream plus a scoop of vanilla ice cream.

Tastey lunch with good food all round very nice sirloin steak topped off with a good sticky toffee pudding they make good mocha coffee

Christmas Menu on a Sunday evening before Xmas shouldn’t be this disappointing.

popped in here unplanned after a birthday day out for my son.

Lovely food and friendly, helpful staff. Good menu choice for both adults and children. We will definately be back!

We visited as a group of 30 people for our end of season/early Christmas party, the staff were absolutely amazing and went out of their way to help us.

Part of Fuller's chain. Stayed here twice now in the superior/indulgence room. Bigger room category than the rest. Good size walk-in shower. Nice selection of tea pigs tea, coffee pods and fresh milk plus a bottle of Fuller's beer and 2 bottles of mineral water.

A great meal and great beer at this pub. A lovely bar and restaurant. Staff very good. A great place to stay.

Warm welcome. Our room was much better than we were expecting, very well kitted out. We ate in the restaurant. Excellent meal all home cooked, great choices. The breakfast was up to the same standard. Thank you to everyone. We will be back.

We stayed here for a relaxing weekend and that’s exactly what we got, stayed in the deluxe room great comfy beds and good sized bathroom it just has excellent facilities, Ate in the restaurant and had a couple of drinks in the bar this was perfect for us ! Welcoming friendly staff throughout excellent service great atmosphere, everywhere was kept lovely and clean, cannot fault this place but would definitely recommend it thanks all

We came here last night for our anniversary, there were a few issues with timing etc with a misunderstanding with the kitchen, but this was rectified and the food and staff were lovely and it turned into a memorable evening, they even decorated my plate

Went for dinner with a group of eleven, whilst the staff were very friendly they did not appear to know much about the menu.

The last time I came was 2 years ago and the food was dreadful. When I got invited out to the Cromwell again I decided to give it another chance. Unfortunately although the staff were lovely and friendly, the food was awful! I asked for the steak and chips. Considering the price you Would’ve thought chips or potatoes came it. I asked for the steak to be medium/rare and received a well done and in some parts burnt steak as thin as a pound coin. It was the most disappointing and depressing meal I’ve ever had put in front of me in a restaurant. Of top of that the ‘triple cooked chips’ were raw and no veg at all. I should’ve said something but as I was with a friend who chose the Crowell, I didn’t want to ruin the night.

Stayed here for 3 nights at the beginning of September with my husband and young daughter, we travelled 7 hours down to Romsey for a visit to Paultons park for Peppa Pig world. We arrived and staff were so helpful and quickly checked us in and showed us to our beautiful room. Rooms, as was the whole hotel/pub was spotless. Rooms were well equipped with kettle, coffee machine, tea, coffee, milk and water in the fridge and also a beer too.. lovely! We brought our own travel cot, although there were travel costs available. We had breakfast each morning which was delicious. The whole atmosphere was lovely, will definitely be returning!

Stopped off at The Cromwell Arms for breakfast. Never visited before. The place was lovely, the staff were very friendly and welcoming. The breakfast that was offered had a great selection. We only had a few bits but it all tasted great. Highly recommended!

I rarely write hotel reviews, but was very impressed with this hotel whilst staying over the bank holiday weekend.

We had lovely meals at the Cromwell Arms this week, great steak and sea bass. Enjoyed drinks in the garden to start and the live jazz was an added bonus. Very friendly team that want to give their customers a good experience.

Visited for dinner. Pub is very nicely decorated with a good garden area. Food was good we only had the burgers. Service was slow but staff were very friendly. Reasonable prices.

Friendly, efficient service. Nice ambiance, thoroughly recommend the pie and the Eton Mess. Brockmans gin was a bonus!