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3.5

Based on 345 opinions finded in 2 websites

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Nº 356 in 421 in North Hertfordshire

Nº 89 of 95 British in North Hertfordshire

CUSTOMERS TALK ABOUT DISHES WITH..ribspayroaststeakchickenbeautifuloldfishmushroomsmeatcreampiecookedsaladporkpotatoes

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Brilliant night for our work Christmas party! Had so many good comments from my work colleagues about how amazing everything was. Lovely venue, gorgeously decorated, excellent food, friendly staff and great entertainment. It was so well organised - Sarah was extremely helpful & quick to reply to my emails & queries. Cheryl was great and looked after us on the night, making it run smoothly and also joining in the fun. The DJ managed to keep most of us on the dance floor all night with his selection of tunes and getting us into the festive mood. We would definitely recommend this as a party venue and would come back in the future. Thanks again to all the team.

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Kylie529 . 2022-12-29

MORE AT TripAdvisor

We had a fantastic evening for our annual Christmas Party at the White Horse, Sarah was fantastic in answering my emails with any concerns or questions I had when booking our party in for the Christmas Casino event. The pub was decorated beautifully with lots of photo opportunity walls & we had a great laugh using the photo booth included. Cheryl and the team on the night were super friendly and good fun, Nothing was too much trouble & everything well organised. The staff on the Casino tables were also good fun, giving us a few cheeky freebies, the whole evening felt like a private party with a relaxed atmosphere & we’re looking forward to booking again next year :) Thanks again Becky

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Becky R . 2022-12-03

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I attending a private function at the White Horse and cannot recommend it enough!! The staff went above and beyond to accommodate my last minute dietary requirement. The food, dairy free, was outstanding. By far the best I have eaten. The service from everyone from bar staff and serving staff to the hostess was fantastic. The venue is beautiful and so practical, with the heated garden pods and blankets. Can’t wait to visit again! Thank you!

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Nicola C . 2022-09-21

MORE AT TripAdvisor

Great food. Outside pods are a really nice place to meet friends. Heated and cosy. Food hood but maybe a little expensive. Worth it for a treat but not for a regular place.

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Tim H . 2022-09-16

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Family wedding, first impressions pretty garden/outdoor space, very instagramable floral theme plenty of photo opportunities, but that’s where the good stuff ends. weren’t ready to receive guests, still setting-up, hassle to get served at the bar, more than two staff badgered my son and daughter about under age drinking/ID etc to the point they made us feel so uncomfortable in less than an hour we left, didn’t want to spend another penny with them, would not return and definitely would not recommend, shouldn’t guests be made to feel welcome

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MrsSimmsLuton . 2022-08-30

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We booked our table for friends reunion and we had to wait by the main door to get a sit for 10min, then we been taken to the table and wait for another 10 mins to place our drink order. After 25min our drinks finally arrived and one of the drink split on the table. We have to ask for the tissue as no one from the staff reacted. After 10 min we finally had our tissue and we could order a food. We have ordered our food and after another 30 min 2 of the dishes arrived but still missing side dishes for two of us, and two of us haven’t been served at all. We waited another 10 mins and call one of the waitresses and ask where is food for 2 of us as we all should be starved together. She apologised and said that food should be with us shortly. After 50 min we had our food , chicken roast dinner with some feathers still on the skin of the chicken. At this stage we was still waiting for the sides which has to be reminded to the staff few times. Overall location it’s nice but service and food is very poor … not recommended!

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I6028HVmartac . 2022-08-14

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Staff are friendly and polite. The place is clean and tidy very pretty with great relaxed atmosphere. The food was really really good was expecting a pub lunch got so much more than that. The chefs are working hard up there, keep doing what your doing. Came with a friend bringing my mum up next. Very happy visit

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melissahY689DC . 2022-07-30

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A wonderful afternoon spent in one of your pretty pods. I took a friend for her first visit and she loved it. Our welcome from the manager was very warm and friendly. Our waitress Sharkira was fabulous and so friendly and helpful. Our lunch was great and the presentation lovely. Thank you for a wonderful afternoon we will be back and will recommend to others. Until next time.

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703jacquih . 2022-07-16

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We had a lovely evening dinner tonight in one of the pods, the food was excellent and the service was amazing, I highly recommend having a meal at the Whitehorse and a shout out to Amy who was brilliant

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826marienkad . 2022-06-30

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We ordered a BBQ picnic brunch for my girlfriends 25th birthday and we was not disappointed. They catered for my girlfriend who does not eat red meat and so replaced this with chicken and vegetarian options. We was served by Tiana and had a choice of where to sit and was a good host. We choose the pod which were really nicely laid out. We had 2 cocktails with our BBQ brunch and this was well worth the price of £35 per person as you can see amount of thought that has gone into it. We would throughly recommend going here for a bite to eat if you are in the area.

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jamessJ2655RC . 2022-06-30

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Had our wedding reception here on Saturday night and it was absolutely flawless. Cheryl & all the team had everything under control from start to finish, we didn’t have to worry about a thing. The welcome drinks, the canapés, the ‘wedding breakfast’, the set up, the dancefloor, just amazing. Cannot recommend using the White Horse for your wedding venue enough!

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V6226IZdaniellea . 2022-06-27

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Lovely venue , terrible food Went to this lovely party venue, very nice function suite. The food was very poor, hot buffet served on tables with no heating elements = cold food. Cheap downmarket pub buffet sausage roll, sausages, sandwiches cheap fillings, all dry and pretty tasteless

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JOHN H . 2022-06-18

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We booked a table for 3 some weeks before our visit. Imagine our surprise when we arrive to find that a wedding was taking place and the bar area was the only space available. We felt like gatecrashers. We were given the table next to the ladies toilet and so had the joy of the female guests all traipsing past us. The service was very poor. We were definitely an after thought. Menu was limited although the food was hot. Not a good experience and we won't be repeating it.

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lizandmarcus . 2022-05-23

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I just want to say a massive thank you to Cheryl and her team for an amazing service, team works and food for our daughter wedding. Everything and mean everything was amazing and all our family and guests were very impressed with venue, food, drinks and service. We can’t recommend this venue enough. Thank you so much. PS. Also a big thank you to Sarah for all your help. 😊🙏

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Guida F . 2022-04-17

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We went for mother’s day Menu very basic Poor service not enough staff the lamb was very fatty had to keep asking for condiments Desert Crumble fruit was hard Lemon cheesecake came with raspberry sauce, and did not taste like cheesecake Poor kids menu Definitely not worth the money we paid

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Scratby1 . 2022-03-28

MORE AT TripAdvisor

What a fantastic place to go for food Shakira the waitress was absolutely 10 out of ten service would highly recommend

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Marielouden . 2022-03-08

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My first time visiting the WHITE HORSE IN TEA GREEN and it was epic friendly staff the 2 lovely girls serving us we had a great chat with an a giggle nothing was too much trouble even when they were busy we had an outside...

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273saraho . 2022-02-27

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I had a lovely time celebrating my birthday in the cozy outside pods for afternoon lunch. As always quick service, delicious food and a lovely atmosphere. I will always recommend white horse tea green and will be returning in the future, Big thanks to Shakira...

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_thesecretdiner23 . 2022-02-09

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I recently celebrated a birthday at the White Horse. Fast service, helpful friendly staff, quirky tasty food and serviced in the cutest outdoor pods (with heaters). I will definitely be recommending. Thank you!

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Megan G . 2022-02-07

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Had a lovely time visiting the White Horse Tea green last night. Gluten free options were amazing! Our server Shakira was really friendly and was great at giving recommendations for food and drinks. Will definitely be coming bsck soon!

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abbyp593 . 2022-01-30

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Well what can I say, every time I come to this beautiful restaurant I feel right at home, they are friendly, attentive and the atmosphere is so cosy, I feel right at home, the food exceeds my expectations, if you’re looking for a place to...

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A8948IYjader . 2022-01-28

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First time visited this place based on the recommendation of my friend. The White Horse exceeded my expectations. Lovely environment, welcoming staff and food was just excellent. Especially the vegan menu was very well prepared with a lots of flavors. Vegan buttermilk style burger is...

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stuchytravel . 2022-01-24

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I have been here a few times and each time is so lovely. The vibe and food is spot on. We came on the first day of re-opening since the team took a well deserved break, and the team were welcoming and friendly. Provided is...

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carrieannw517 . 2022-01-24

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Visited white horse today for a Sunday roast, we were seated by the fire place which was lovely and cosy! Our waitress was Shanese who was very attentive. The new menu was amazing but I was there for the roast which was delicious 😋 can’t...

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Mickyg6656 . 2022-01-23

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Four of us booked for a bench meal each and it was excellent. Came well presented and very tasty and we didn't wait long for the meals . The staff were welcoming ,efficient and polite . The Christmas decorations inside and the pods outside looked...

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Monsas2 . 2022-01-23

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Loved the pods. The actual tea was nice (especially the savory bits) really pretilly set out. Could have done without the brussel sprouts though. But overall good value for money and a really nice idea. The waitress was sweet and young but not very switched...

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441lynn . 2022-01-02

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Pre ordered ,didn't have my daughters starter or one of the children's starters ,so they had to wait while we all started ours,while they sorted it out The meal was BAD,the roast potatoes were burnt,the stuffing ball was so hard couldn't eat it.My daughter is...

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mitchsheltie . 2021-12-27

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having booked a table thinking it would be busy no need.when we arrived the car park was near empty which was a worrying sign,and it was.Outside was a very nice display of Christmas lights and decorations.But what a contrast on entering no staff and more...

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TROVAC . 2021-12-21

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Place is really pretty but service is awful. Ordered a set Xmas menu for me and friends and waited at the bar for 45minutes and still hadn’t been served. Our starters was on the table so went to eat that without a drink. Starters was...

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corinnew486 . 2021-12-19

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This was my first time visiting this place in which certainly will be my last. 4 of us visited for our Christmas meal “which we paid for and pre ordered up front” we where not greeted in any way nor where we explained how the...

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883darrenw . 2021-12-04

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This is my local for a Sunday roast and it never disappoints. Food is excellent as is the service. Shakira provided an excellent service, was very friendly and helpful.

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Sarsha11 . 2021-11-21

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I’ve been to the White Horse a few times for Sunday roast and it never disappoints. Food is lovely and customer service is excellent. Shakira really looked after us today, great place with great staff

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Sarsha11 . 2021-11-21

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Upon reading reviews and hearing good friends talk about the white horse we thought we’d venture out and have a taste for our selves. Having arrived hungry we was eager to sit down and order straight away and we done exactly that. We only got...

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leebS4402PP . 2021-11-20

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Excellent location incredible food and myself and my partner enjoyed cocktail tree, big thanks to Shakira, thank you.

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711leonb . 2021-11-15

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Lovely food, big portions and we loved the pods outside with a heater in so we were warm even in chilly November. Shakira gave us brilliant service and all the staff were very friendly

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N1110IZkatiea . 2021-11-14

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My family came here to celebrate my daughters 13th all our meals were lovely staff were very friendly and helpful would definitely recommend

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I2719TMlisab . 2021-11-07

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Really recommend the food was lovely extremely friendly service Shakira our waitress couldn't do enough. Had a heated pod. Definitely coming back.

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Maceygrace . 2021-11-06

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We turn up expecting to see a normal pub setting, we were wrong. You park around the back and see the pod/huts out the back. It looks so inviting and quite unique. Could not wait to see inside. It's an extremely pretty, well thought out...

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Chloeringrow . 2021-11-06

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Have visited this venue several times and always been happy with the food, drinks and service. Last night we had our engagement party here and it was set up beautifully, the staff were more than helpful and accommodating. Everyone had the best time and said...

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Maria V . 2021-11-06

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On arrival for our booking we were left standing outside in the cold for 10 minutes as the two different members of staff that greeted us said they had to go and find someone else to seat us. The venue is very pretty but the...

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Zowilloe . 2021-10-29

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We pre booked the Halloween picnic bench, I had seen the previous days reviews which I must admit made me panic as they were both very bad. When we arrived the lady who greeted us was very friendly and told us we had a pod...

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jader17 . 2021-10-29

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One star, i couldnt even possibly give them that! The only reason being is because it is required to have choose one. A joke is what i must say! One waitress tried taking our food away. The alcohol drinks are a joke they may as...

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A8841DEellam . 2021-10-28

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I took my children out to try out the Halloween benches. They look lovely and we were really looking forward to them. But the food wasn’t that nice. For the children the puddings were horrible. The only pieces they liked was the chicken nuggets, chips,...

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V4128IYlaurenl . 2021-10-28

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We had our wedding reception here and it was an incredible night! The staff were so attentive, Cheryl did everything to make sure our night ran smoothly. The buffet was delicious, and the venue is beautiful. Was such a special night for us. Thank you...

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7eviep . 2021-10-24

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Booked the dog house for my partners 30th and could not fault the food, drinks, service and staff. The staff were so friendly and got involved with our party. It got a bit chilly in the evening and they came out with blankets, hot water...

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Y3920HSlouisel . 2021-10-10

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Beautiful venue and set up just a shame service was awful. Simple drinks orders took longer than 30 minutes. When food arrived 2 out of 6 got there food first, a wait again for another 2, 1 more came out and by the time the...

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Emily_JN_1 . 2021-10-02

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We had our wedding at the White Horse and it was amazing. The staff are brilliant! They all worked so hard to make our day magical! The food was lovely. Honestly cant thank you all enough you really are a great team. Would definitely recommend...

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ElleO93 . 2021-09-20

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I booked a table outside for 4 of us on a Friday evening. The staff are so lovely here and were completely on top of everything even when they had an event taking place. We really enjoyed our time there and when it started to...

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JennaNoah98 . 2021-09-06

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Visited The White Horse at Tea Green today, having previously had good meals here and attended a couple of weddings, have never had any complaints. Unfortunately, things have gone down hill massively, we were so disappointed. The service overall was VERY slow and staff did...

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Biggs1987 . 2021-09-05

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I haven’t been to the pub for a few years but a few of my friends have and they wanted to go there for there birthday drinks etc. My friend had booked a pod which is nice and cosy, The atmosphere was and it was...

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Connector37127314626 . 2021-09-02

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The outside is gorgeous, very instagram and unexpected. Very girlie and pretty. We ordered starters, mains and dessert, alongside cocktails. Whilst the surroundings are great, the food is really average. Whilst none of it was terrible, its was flavourless and basic. I do feel if...

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Allie S . 2021-08-28

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Really enjoyable, great pub with a great atmosphere. The restaurant inside is very clean and modern and the outside is just fabulous, I don't know but I guess it's going to be used in the colder months as well as it has a number of...

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Destination798724 . 2021-08-08

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The White Horse is such a fun venue with an innovative and tasty menu, a fabulous drinks selection, and a decor that makes for some amazing photographs with your friends.

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victorianunes . 2021-07-31

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Booked a booth for 3 30pm drink ordered at almost 4.00pm only had main meal and dessert. Paid bill at 6.15pm that's what I call slow service. They were not that busy so no excuse. If you like to wait for your food for an...

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203antonyb . 2021-07-18

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Sadly so disappointing! service was so slow and unfriendly. The vegan “buttermilk” is just a deep fried bean burger, really disappointing after hearing such great reviews

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bethjQ1442ZQ . 2021-06-27

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I visited on a Saturday afternoon when the sun was shining, its such a beautiful garden with undercover seating, flowers, fairy lights, a swing and lots of places for photo opportunities! The staff were very friendly and explained the covid rules to us which were...

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Thehungrykp . 2021-06-26

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What’s happened to this place? We used to visit frequently prior to Covid and it was generally very good. OMG what a difference now! We were seated by someone who said she was a supervisor who apologised for possible delays due to staffing issues. I...

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markrX6243YG . 2021-06-26

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Great meal, friendly staff friendly but service was very slow. We were a table of 5 with one child and it took two and a half hours for three courses, which with a child was pushing their tolerance levels to the max.

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djc011 . 2021-06-25

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Had a lovely meal here, and the food is amazing. There was a lovely, very pretty girl by the name of ‘Jade’ with excellent customer/table service that had served us throughout the night with a beaming smile. It was mentioned to herself to keep up...

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Antdaly97 . 2021-06-23

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Lovely outdoor seating area but service is poor, really slow. The food today for fathers day was supposed to be a BBQ and we were asked to order in advance. There’s wasn’t a BBQ in sight. Oven cooked chicken and sausages. A burger with a...

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Topgunner1980 . 2021-06-20

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Came here with friends, couldn’t fault the food or cocktails they were both lovely. The garden looks so pretty and loved the setting of it. The service however we waited 35 minutes for our drinks, people that arrived after us got there drinks before us...

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Charlotte L . 2021-05-23

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My friend and I visited for brunch, the tables were well positioned and under cover, there were heaters and blankets although we were lucky as the sun was shining. All the COVID rules were explained in full and adhered to during our visit. The food...

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JayneM822 . 2021-05-02

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I absolutely cannot thank you all enough at the white horse. Having had a close member of my bubble test postive for Covid on 22nd December, everything changed and my main concern what that my children wouldn’t get a Christmas dinner this year. I reached...

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Sara J . 2020-12-26

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Brilliant! Had a great time! Booked a pod, had the Halloween picnic bench with my friend and our girls and we loved it! Staff really friendly experience great! What with colobus and trick or treating rules this made it special! Even had a blast with...

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LilliePHare . 2020-10-28

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4.30. Table booked. Thai fishcakes to start. Very nice. Burger fantastic. Social distancing in place. Pods are a great idea, if a little uncomfortable after a while as there are no cushions on the wooden benches. Apart from that ,great! Will revisit when able.

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PaulWright53 . 2020-10-23

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Went here with family. The pub looks very nice and felt cosy. They are doing very well and trying hard at keeping it all covid safe. Overall we were impressed with the food and service. I had the vegetarian roast which was very tasty ....

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hopew64 . 2020-10-20

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I would not recommend this at all! I visited last Saturday with my sisters, I travelled over an hour to come here because we were so excited to eat there after seeing all the great reviews only to spit out the sandwich! It was claimed...

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EmmaLemma13 . 2020-10-06

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Had a lovely family meal. All staff were excellent and couldn’t have f been more helpful especially Alys. Nothing was too much for her and she was a credit to the resteraunt

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davidgI9920JS . 2020-10-01

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Thoroughly enjoyed our visit to this attractive country pub situated a short distance from the town of Luton. We booked and after taking the covid cleaning procedures was quickly seated. We had a table of 3, i had a guinness wing starter with a side...

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shanes236 . 2020-09-29

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I just wanted to drop you a little message to say a massive thank you for a really lovely experience today at lunchtime. We chose to come to you guys as my mother in law suffers from dementia and is very anxious about going out...

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Kathshappy . 2020-09-27

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Absolutely disgusted by the behaviour being allowed to happen here yesterday evening. We were sitting outside, there were several tables of six who were together for a 60th birthday party - around 18 people - all clearly from several different households, no social distancing, all...

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SarahRT87 . 2020-09-25

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me and my friends came here for dinner during the week and had a wonderful time. the restaurant has a lovely atmosphere and we received great service by our brilliant waiter, Harry. the food was delicious and we will definitely be returning!

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hapearce03 . 2020-09-17

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Went for Sunday dinner and despite the garden being full and inside relatively busy the service was faultless. Everything arrived very quickly and the waitress Freya was especially helpful. Would definitely go back!

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joedF2661IN . 2020-09-16

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Me and my partner booked up for the bottomless pizza and Prosecco/sangria night and I couldn’t recommend it enough. Absolutely beautiful venue and atmosphere with extremely friendly and courteous staff. We felt incredibly safe and comfortable inside as everything was socially distanced and in keeping...

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amyfer1717 . 2020-09-03

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a lovely afternoon's lunch with family. Staff were friendly service very good and COVID measures were in place. A limited menu but enough choice

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ADK101730 . 2020-09-01

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Delicious starters! Succulent roast dinners! Gorgeous outside area! Kind and helpful staff!! Highly recommend to everyone, it is a lovely environment to enjoy High quality food in! No faults what so ever! Flexible to customers needs and wants and couldn’t ask for more! great effort made when bringing out the birthday cake! My whole family loved and enjoyed every second! My favourite place to eat!!

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Lozbeatwell . 2020-08-31

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Well done to everyone at The White Horse Teagreen-had a great meal last night. The introduction of your outdoor pods is a brilliant idea and looked so pretty with the lights yesterday.The use of your function room to space diners out was well done. Staff were friendly and accommodating, special shout out to Emma who was doing a fab job.We ordered a cream tea off you during Lockdown for my parents who were shielding - top notch.We will be back, you won’t be disappointed if you choose here for food!

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SLS8878 . 2020-08-26

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Visited during the eat out to help out scheme, we were seated quickly and food and drink orders were taken quickly which was great. Drinks took a while to come as well as the food. It was very busy so I understand but it was slightly frustrating. Emma, Harry and Ella all working very hard. Wasn’t made aware that there is gummies in the brownie and sent it back. Should put that on the menu.

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Savytraveller1998 . 2020-08-25

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Booked a hut outside. Arrived and seated quickly. It’s very covid secure. Table was cleaned before we were seated. Tables set out socially distanced etc. After being sat for 15 minutes still no drinks order. Noticed a button on the table for service. Once pressed, waitress came quickly to take drinks order. 15 minutes later still no drinks and no food order taken. Managed to get food ordered but still no drinks. Was told when ordering everything on the menu was available. 4 of us placed our order for starters and mains. Finally drinks arrived. However shortly afterwards was told there was no nachos. Starters changed arrived and was very nice. However an hour after ordering and finishing starters and waiting roughly 45 mins for the mains. They come to say no steaks available after ordering well over an hour ago. No ribs either. So resorted to a bowel of chips due to not much choice left on the menu. Wife ordered mushroom and halloumi hot plate. However this came with no Mushroom and no hot plate. We asked for some mushroom to go with the dinner. After 15 mins and my wife almost finishing her dinner the waitress brings the meal she should of had originally instead of just some mushrooms. Also sister in law ordered gammon which Arrived with no pineapple. This again was rectified the same time as the mushroom a good 15 mins after telling the waitress so again dinner almost finished. After hearing such great things about this place, I have to say I was very unimpressed. Communication needs to be better. After speaking with the manager she did sort out the bill in the end. She was absolutely fantastic. She is a credit to the place. The food we did have was really nice just a shame about the rest. I would Still like to try this place again purely because Of the manager. Maybe we will get what we ordered.

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N3632NHmichaels . 2020-08-18

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Friendly and all very socially distanced etc Harry our waiter was attentive and friendly - thanks Harry !! I had the rump steak and chips - Yum 😊

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asgz . 2020-08-17

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Waited 30 mins - no service. Not even invited to order drinks. No ale available - draft or bottled - in this pub. Imagine! Drinks took 15 mins further to arrive. Little interest in most staff as to how well meal was progressing.To be fair to 'manager' - she apologised with round of drinks on the house.I understand how challenging things are for pubs / restaurants at this time - hence 'average' rating rather than 'poor'- but surely they can do better?

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Liam H . 2020-08-17

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We had a really great experience with superb service, organisation and lovely food. For anyone concerned about eating out in these strange times, you will have no worries here. Everything has been carefully thought out from the on table call button, to the carefully wrapped cutlery. Everything is explained on arrival and service throughout was exemplary. On top of all this and probably most importantly, the food was delicious. Have already decided we'll be going back very soon, hopefully when the weather is better and we can sit in one of the amazing pods in the garden.

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FredFez . 2020-08-15

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The food was very good but the young lady long dark hair think a under manager very rude twice now she has been rude to us she needs customer training

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Piggott-Fox123456 . 2020-08-13

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Last night we went out for a family meal at The White Horse. We sat in one of their new pods which was all lit up and freshly cleaned. The food was amazing and so were the staff led by Cheryl. They couldn't do enough for you. We went on a Wednesday so it was during the eat out to help out scheme so the bill was ridiculously cheap. Thanks BoJo We have booked again for two weeks time. But even when the scheme is over, this is our new local. We will spreed the word. 5stars guys

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EmmaJ7547 . 2020-08-13

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Over the years we have visited this pub many times but he current set up with some covered tables in the gardens is excellent and the call system for drinks and food works really well. I have a gluten allergy so I need gluten free options and there were plenty on the menu. I enjoyed the gluten free fish and chips. The staff were all very friendly and helpful and we will of course be back.

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Clive R . 2020-08-12

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We visited this lovely pub on our only day off just to have a cold beer. called ahead to ask if they accept dogs and was greeted by Cheryl the manager who confirmed. We arrived and she remembered me from the phone call, said that unfortunately all tables are booked but that we could sit at the table as it was reserved for 6pm. We had two doom bars, no bubbling (good clean line ;) and tasted very clean. Nice colour to it too. The garden is phenomenal and I’m glad they spent the money to re do it. Tables were beautiful with fancy buzzers for waiters (prevents people walking to servers and saves lots of time) and tables also had fairy lights within their plexi glass which would be wonderful for evening. The whole garden looks fit for a wedding(which I’m sure was also part of the refurb) Beautiful swing and clean lovely bar area as well as outside playground. We ordered only garlic bread and chips. Although standard as you can expect we had an absolutely lovely time. Cheryl Manager is lovely and so are the waitresses - just keep smiling girls ;) Thank you for welcoming us in. We then went for a nice little walk around the field with my dog and returned to what started to look like a very busy country pub! I wish you all the best and we will be returning!

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DiscordiaStrife . 2020-08-10

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So disappointed with this place, staff are so rude its uncomfortable. When we arrived we were met by a girl at the door, she asked if wed booked which we had, she then stared at us uncomfortably and said she couldnt find our booking, she then suggested putting us on a broken looking bench outside, given the fact my mum is clearly disabled we told her this would not be suitable. Instead of catering for us she stared at us rudely as if we were not welcome and said she didnt know what else to suggest. Given the fact we had actually booked we were made to feel as though we had just turned up to a party uninvited . Eventually seated inside and service was awful, felt like we were a nuissance, also the girl who was rude as we came in then stared at us for the remainder of our meal. Food was not good either. Wont be returning.

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StephS1997 . 2020-08-10

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Beautiful 3 course meal served by the outstanding waitress Jess. Who served the food and drinks with epic performance and brilliant charisma. Can't wait for my next endeavour at the white horse!

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lukemZ2614QL . 2020-08-09

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Lovely staff! Jess was amazing and really helped out. Honestly so kind and made the time here really enjoyable.

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951oliew . 2020-08-09

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Booked a table for lunch, asked for a lemon or orange Gordon’s gin (as had previously seen on fb page despite no drinks menu) along with either a low calorie lemonade or tonic as mixer but ended up with waiter bringing both over, which distracted me from realising the gin wasn’t a flavoured one until after he’d left & meals were brought to table. Mentioned it later so could be deducted from the bill but had to be done again as noticed they’d only removed gin and not mixer from it. After leaving, my partner noticed we’d been charged for his drink that was advertised on menu as being included with his lunch main, so contacted pub via fb messenger to be told Cheryl would look into it for me. Still haven’t heard anything weeks later, despite also sending them a copy of my receipt & numerous prompts via messenger since. It was reasonably quiet when we attended, venue & food nice enough, but they’re clearly not bothered about over-charging customers or getting back to them when queried on it, so won’t be returning obviously.

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24julietm . 2020-08-08

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This was our first family meal outing since March, so we were quite anxious (especially as two of the group were 86 years old). Upon arrival we were greeted by a cheerful staff member, wearing a visor, and led to the well spaced out Dining area. The table was fitted with a device to call for a staff member or ask for the bill, just by pressing a button. The area was very clean and the cutlery and condiments were wrapped to keep them from being inadvertently contaminated. The food was great - very tasty and freshly cooked. The portions were a good size and the service was faultless. We will definitely return there very soon.

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Lynne B . 2020-08-05

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Had a lovely meal at the white horse, food was delicious, service was very speedy considering the amount of customers there for the eat out to help out scheme. Waitresses Jess and Freya were very polite, welcoming and remained very professional despite the busy condition. Garden area looks lovely too, would definitely recommend

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cbarley98 . 2020-08-04

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The food was excellent as always and great price. Waitress called sherilyn was very kind and helpful as are all the staff. Definitely will be coming back again and again. Cheryl helped a lot with planning my 21st birthday party in their hall and was very funny with a lovely smile! Always willing to help.

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Shannonh8901 . 2020-08-03

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In these difficult times it is great to find a venue that you can feel comfortable in and they have got it spot on. The pods are perfect to book with a call buzzer service, cutlery was all wrapped and toilets easily accessed, they have nailed it. Food was lovely and all the servers were great but especially our waitress Ella who was really friendly and attentive. Well done.

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lhowe77 . 2020-08-02

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My family and I went for lunch around 3pm on a busy sunny Saturday. The pub garden was very busy. Appropriate Covid distancing restriction in place. The menu was small but we still had a range to choose from and struggled just because it all sounded so tasty. And it was. The restaurant was busy so there was a slight wait however service was attentive and there is a lovely view over the fields with the odd plane coming into land at the airport. Friendly staff, lovely food and nice wines. Only criticism I would have is the poor selection of real ales on offer with only Shipyard IPA offered to us on draught. Would go again any day of the week. Looked like a really lovely venue for a wedding.

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mikey0099 . 2020-08-02

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I had a lovely meal at The White Horse tonight everything was up to a great standard and i loved the look of the outdoor area very modern. i’d personally like to thank Ella who welcomed us and was very efficient throughout our meal and i would definitely recommend and i will be returning!!

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_Hannah20245 . 2020-07-31

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Booked a table of 6 for a family lunch and it was brilliant. Staff were friendly & efficient and everything felt very safe. Paper menus and cling film wrapped cutlery. Menu was extensive with lots of choice at competitive prices. Everyone enjoyed their lunch and we all had food envy of each other and other dishes. Cheryaline was our waitress and she was amazing. Will definitely be going back particularly to try one of your beautiful pods. Thank you so much.

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Mary T . 2020-07-31

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Would like to say a thank you to Bonnie and all the staff for a great service we had a pod and it was beautiful and all our meals were lovely.First time eating out since lockdown and felt very safe. Will definitely recommended and looking forward to coming back again.

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Nics8422 . 2020-07-30

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Lovely food, really enjoyed the halloumi fries and the nachos! Great service also, just want to mention Harry. Very quick service and a lovely young lad. 10/10 recommend and will definitely be going back for a second visit.

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560siennac . 2020-07-29

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would like to thank Harry and Bonnie for amazing service, first time i had ventured out since lock down, and felt very safe in the garden in there pods and food as good as ever

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beverlyf81 . 2020-07-29

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