Based on 731 opinions finded in 1 websites
Based on 731 opinions finded in 1 websites
Nº 538 in 699 in Central Bedfordshire
Nº 105 of 127 British in Central Bedfordshire
Opinions
The food was average ,unfortunately the service leaves a lot to be desired,they don't seem to understand their own booking/seating system, staff not up to speed on menu or drinks, had to ask for cutlery for main course condiments took a long time to arrive at the table
Lesley D . 2024-12-17
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Arrived and sat down for for booked 12:30 lunch with a group of 11. The menu choices had been pre chosen and paid for . After asking at 1pm and no food we were served starters at 1:15, mains at1:45 and desserts at 2:30 . The main course of salmon the vegetables were cold
Joyce H . 2024-12-06
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Popped in for a quiet drink after a busy shift at work. We then decided to have dinner, I ordered the chicken wings GF and hubby breaded mushrooms for starters. I had fillet steak medium-rare but more to rare and hubby had T bone medium. Both meals couldn’t fault the steaks were lovely tender and loads of flavour. Absolutely cooked to perfection. Definitely recommend the steaks. Service was great. Perfect timing between starters and mains didn’t have dessert as we were both full.
Deb Lindars . 2024-11-14
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My husband & I went to The White Horse, Southill for a Michael Buble Tribute Night we had dinner in the pub first and then walked across to the barn for the tribute evening. We have always had a friendly, welcoming service at this pub. The Michael Buble tribute was more than brilliant and the complimentary nibbles provided was such a lovely touch. I hope another tribute evening happens. Well done The White Horse.
Maureen S . 2024-11-10
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Visited for lunch with family, service very slow from the beginning. Staff weren’t aware of specials for the day. Ended up only having 1 course as didn’t seem interested in clearing plates quickly or getting menus for dessert and that had taken nearly 2hrs. Food was good but service let it down.
Lisa H . 2024-11-01
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This was our 3rd visit this year and unfortunately the time taken to get your food to the table has got worse not better. We had a table booked for Sunday lunch and after eventually getting to order it took nearly 2 hrs to have the food brought to the table. We asked twice what the delay was and got told they had a table of 18 and they had ordered all at the same time shock The food is always very good when we visit but the wait is totally unacceptable
phil . 2024-08-25
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This place looks so nice, both inside and out - although I didn't understand why so much of the artwork around the place was hare based. Hare wasn't even on the menu. The staff were good. There was a nice atmosphere and plenty of parking....
Nelgumford . 2023-05-27
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WOW from start to finish. I organised an Afternoon Tea for 20 adults and 3 children and from the first initial enquiry with Louise to the day itself, the experience, service and food was fantastic. Trying to organise an event and getting so many family...
JessKatsinas . 2023-05-22
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First time diner here at the white horse.. WOW…….everything was perfect from start to finish. Served by warm welcoming female staff members clean toilets and lovely outside area. Food was cooked to perfection by head chef Tom, all food came out in a timely manner...
Smith120955 . 2023-05-11
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We visited for lunch on the 11th May and the food was excellent. Really delicious. We were looked after well and the kids enjoyed playing in the spacious garden. Thanks to head chef Tom and all of the team for looking after us well
debbiebrown100 . 2023-05-11
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Slow service, again. We were told that there would be a bit of a wait...but it was over an hour. The restaurant was not busy. Staff were friendly, but other than saying there maybe a wait, there was no further attention paid. The food was...
Mark P . 2023-04-15
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We have eaten at this lovely pub several times, but sadly they let themselves down on Saturday night! I had been sent a voucher for a bottle of wine for my birthday. We were welcomed by a lovely young staff member and shown to our...
dipats . 2023-03-20
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I booked a table of five for Mother’s Day in early February, pre chose our food and paid a deposit as requested. We arrived on time, our table wasn’t ready! As we had my elderly mum with us we were given what was called a...
Voyage00348987262 . 2023-03-20
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shocking mothers day lunch 3 hour wait for main course, dry ropey lamb and undercooked veg, had to push for apology and all customers in same boat left before dessert and refunded!
Brad A . 2023-03-20
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Booked for 7 family members for Mothers Day. We pre booked our meal as asked. We arrived promptly at 1pm as asked. After 1 hour and 40 mins we had still only had our starters. When our main course arrived the children's burgers were cold...
Dreamer39683855424 . 2023-03-19
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Ordered ahead and on time, paid deposit, arrived on time, only to be told on arrival (with not only my mum, but my 6 and 4 year old!!), there was 5 tables ahead of us!! Conversations continued with various members of staff to be confirmed...
Eleanor r . 2023-03-19
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My wife and I returned to The White Horse on a Thursday evening in early March. We were given a warm welcome by a young lady and, as it wasn't busy, we had our choice of tables. Although there was a delay in delivering our...
simon m . 2023-03-10
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We have been visiting the White Horse occasionally for 25 years, under multiple tenancies providing widely differing experiences. We especially like al fresco lunches in good weather and visited several times through 2022. We visited last Saturday lunchtime for a light snack, choosing starters plus...
bigal257 . 2023-02-05
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We visited on a cold evening but neither of their open fires were lit and the radiators weren’t on, we complained so were offered rugs!! Beer was ok but food indifferent. (Korean style Chicken was burnt). To top it all the service was patchy with...
Terry32220 . 2023-01-29
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The food was awful and service non existent I felt like I was an inconvenience There’s so many other pubs nearby and the offers are so much better Honestly steer clear of this one!!!!
G8678WMkevinb . 2023-01-25
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Manager non existent, food average at best, long waits for orders- after being recommended this place by a friend i was very let down- shall not be returning.
john1993mayfair . 2023-01-09
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Birthday celebrations with a group just a big thank you your customer care and service excellent. You made us feel very welcome. A few dishes missing off main menu food was good...everyone happy lovely setting
julie42Bedfordshire . 2023-01-08
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Such a welcoming place. They are very dog friendly and even have blankets and biscuits for your pooch. Lovely fire to sit by too.
W987OEvickyr . 2022-12-16
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Extremely average Christmas dinner served on a small plate and piled high. Served the wrong dessert despite the fact that we ordered in advance by email. When we said it was wrong instead of saying sorry and changing it she hung around with the wrong...
jayellHerts . 2022-12-14
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I last wrote a review on The White Horse in 2018 and could not have been more complimentary. This review is a complete contradiction to my original. On my visit yesterday evening with my wife the restaurant area was not busy and there were four...
Minellalloyd . 2022-11-13
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Came today with family for lunch. The food was really nice and very nice chips. The chocolate orange cake was delicious. Nice cosy pub with a log fire and great service by friendly staff. Would definitely go back.
Julie A . 2022-11-02
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Average. I give 3 as I could see the young lady serving us was really nervous, otherwise it would be a 2. The chips were lukewarm, burger wasn't anything special and the vegan vanilla ice cream was tasteles, I left some and that isn't usually...
SEB1988 . 2022-10-22
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The White Horse has always been our place for a catch up over dinner with friends, often lingering for coffee/ another wine to chat after we had finished eating . We visited last night booking a table for 5 of us at 7pm. The food...
TrailBlazer734389 . 2022-10-05
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My family have been meeting at this pub every fortnight for Saturday lunches, for over a year. We keep coming back because the food is consistently good, the staff are friendly and efficient, and we love the building, standing by itself in a picturesque setting,...
JohnProudlove . 2022-08-14
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Food quality deteriorated over last few months. Fish over cooked, chips too. Chicken salad was a case of ‘find it first’
Coastal34935070056 . 2022-08-09
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It was our first outing with our puppy and this pub came highly recommended. What a lovely experience it was! We didn't know what to expect but we were really welcomed. Tom showed us where the dog bowls were and water and was so attentive...
s-owens4 . 2022-08-05
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We arrived at this lovely place and sat and quickly ordered drinks that came out quite quickly. We ordered the food and within 10 minutes the three dishes came out, 2 as ordered and 1 not as requested. I had the cajun chicken and it...
Mccrystal66 . 2022-08-04
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We popped in here as it is one of the few places that serves food before 6pm, and the kids were hungry at 5pm. We sat in the garden with our 2 dogs - they were very welcome and there was even a dog station,...
Laurista . 2022-08-03
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Thank you Louise and Tom for making our anniversary celebration so special. Nothing was too much trouble and our wishes were accommodated in every way. The food was very good, nicely presented and plenty of it. The function room looked amazing. We definitely would go...
Eugene Y . 2022-07-25
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I met up with a friend today. We sat in the garden and it was a lovely place. Everywhere was very clean and a lovely atmosphere. I asked the waiter if it was possible to make the starter of whitebait as a main, slightly larger...
Susan Y . 2022-07-14
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I attended this establishment tonight to celebrate my daughters birthday. It took the staff over an hour to come and take our order (at my request in the end) the staff didn’t know what food was not actually on the menu. The staff were slow,...
C8121EKkarenl . 2022-07-04
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We came to your establishment for my sisters 30th and also my girlfriends birthday. First off the atmosphere that your staff produced was absolutely abysmal. Very unwelcoming. The staff didn’t know what food was off the menu so disappointed two members of the party. The...
Iamclitch . 2022-07-04
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We held my parents memorial service wake in the Barn at the pub. The staff were fantastic and went above and beyond to make our party perfect. The afternoon tea that they prepared for us was delicious and everyone commented on how much they enjoyed...
Julie-Carrier . 2022-06-01
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Will never go back. The main course took over 90 minutes to arrive from us being seated. The staff's attitude was from the "Am I bovvered" school of service. We did negotiate a reduction in our bill as the main dishes were almost all over...
Raisingstandards . 2022-05-31
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8 of us turned up for a 13.00 booking, at 13.45 we had to ask for a menu at 14.00 we had to ask for someone to take our order, 14.45 we had to ask where our order was and was told another 10 minutes....
DJWLincolnshire . 2022-05-08
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Stopped here for lunch knowing the food is usually very good. Unfortunately the place has gone downhill, young staff seemingly not interested in serving, over an hour to get our mains and not once asked if we wanted a drink. I had mussels to start...
Exup67 . 2022-05-01
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Terrible service. We had to ask to order food and then waited almost an hour for a wrap and a ciabatta. It's busy but there were 4 waiting staff. The food is ok but the service is not good. I've had lunch two weeks in...
O9485NVtheresaw . 2022-04-15
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We had a perfect day celebrating time with family. Service was amazing. Could not do anymore for the who family including the dog who got a customised water bowl! Food was great We will be back !
C7390WCtaylorp . 2022-04-03
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Really good pub grub. Don’t expect what it is not. A great pub doing good food it is. Awesome local cider and ale kept well. Excellent service too! I complaints here.
730mattf . 2022-04-03
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Friday lunchtime- very busy - always a good sign! A great pub - can’t understand the odd poor reviews. Don’t let them put you off. The food was great and the service excellent. Lovely experience all round!
Bill L . 2022-03-25
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A great place that never disappoints. Wide range on the menu and staff are always very friendly. Best time to visit is definitely summer so you can make the most out of their out door area. Would recommend to anyone and it is surprising that...
ellenawhite . 2022-03-15
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Had a lovely lunch today with my three year old grandson and my daughter’s puppy too . The staff were all very friendly and gave the dog a bowl of water and a play pack for my grandson. Delicious sausages and mash. My favourite! Very...
Charlotte223 . 2022-03-09
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Menu is not the one posted online, only steak offered is sirloin, only sauce peppercorn, steak inedible, more fat than meat,,,steak left and just ate the chips .....works out expensive £18 for oven chips . Greeted by very searly girl, was never asked if everything...
jillwA6106HK . 2022-03-06
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I visited with my other half last night and wow. What an amazing place The staff are lovely, The food is amazing ! What more could you ask for A couple next to us were celebrating a birthday and the pub had put on an...
Keepitreal128 . 2022-02-23
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Visited today with friends for 1st time so disappointing! greeted by indifferent staff told off for being early service went down hill from there cold meal Sunday lunch plate full of cabbage 2 cold roast pots and 2 carrots over cooked pork grey slushy cauliflower...
angelagK7146VW . 2022-02-13
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We visited for lunch today with friends and chose the White Horse to make use of a loyalty voucher. It was nice to see the pub busier than it had been for a while and the food was very good; the menu had been updated...
TrailBlazer734389 . 2022-02-01
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Really excellent food. Service was slow even when things were quiet when staff were stood at the bar talking and we were waiting to pay. Would still come again because food was so good
kumquat7272 . 2022-01-09
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We had a our Christmas lunch at the white horse and were really looking forward to it. We paid £300+ for 6 of us. Starters such as pate and terrine came out without any of the sauces (picallily and relish) and without the focaccia or...
benaK4718RH . 2022-01-03
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What a lovely meal we had, we went with friends, its the first Christmas day dinner we have had out and were quite nervous. We needn't have been. We will do it again. It's a lovely pub, great staff and tasty well prepared meals. It's...
H1600YIsarahg . 2021-12-27
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Come on guys, you can do better than this. I booked a table for 5 in November and we were looking forward to a lovely cosy, festive occasion. There was an email to re-confirm just the other day and a phone call this morning checking...
lynp611 . 2021-12-24
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We had a later table in the day and all ordered a roast dinner. The vegetables were pathetic, i mentioned this to the waitress who went to the kitchen to get some more veg for us. (She was really lovely) when she came back she...
Miss G . 2021-12-12
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Hello Louise & Cameron I just wanted to say Thankyou so much for the attention to detail and service you gave to my daughters 21st birthday on Sunday afternoon in the stables. My guests commented how good and plentiful the food was and how beautiful...
Compass25655711550 . 2021-12-07
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We went to celebrate a double birthday (mine and our daughters) and had a really lovely relaxed meal. Prior to arriving Cameron, the landlord, had contacted my husband and there was prosecco on the table waiting for us. Along with a surprise dessert at the...
DubaiExpatfamily . 2021-11-27
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Lovely meal celebrating my Mums 70th birthday. The food is tasty and the portions generous. Great value for money and a great service. Would highly recommend 👌.
79salm . 2021-11-14
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We have been using The White Horse for over 20 years now and in that time it has changed hands a number of times. In some hands it’s been excellent and in others mediocre. Currently I would put it into the mediocre class. We stopped...
paulgL4256NS . 2021-11-13
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Been a few times and okay as it’s easy. Just wish they would update their menu online!! I understand that currently getting hold of different ingredients is an issue but it literally takes minutes to download and add to your website!!! Find that lazy and...
Rosie69Edie . 2021-10-17
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Had lunch there with friends. The service was excellent and the waiter very courteous. The food also tasty and plentiful. The chicken and bacon pie was packed full of meat, so much so that I couldn't finish it! Fully recommend this venue.
Rozzar1 . 2021-10-14
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We got to The White Horse and were seated at a table with crushed chips underneath it: I ordered a bottle of wine but unfortunately it wasn't in stock, no big deal we ordered a bottle of something else: Then we waited for our orders...
JamesnSuz . 2021-09-27
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We found the surroundings pleasant and good if you just want to go for a drink. However the food was bad and one dish was atrocious. Our initial waitress was very good but the girl who picked up our plates was sarcastic and had a...
Lampsthelegend . 2021-09-19
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From the moment we contacted the White horse about a wake for our mother they were fantastic,gave us plenty of options for food ,the service was outstanding ,everything we asked for ,even accommodating our vegan/vegetarian guests without making them feel different (as this happens quite...
mandysM2635XZ . 2021-09-18
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Been here in the past and enjoyed every aspect. This time we were seated in the ‘outside covered area’ very poorly decorated with ghastly plastic flowers and cheap childish lights. The service was mixed but although we were early for service we needed to call...
solveigh643 . 2021-09-14
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Overpriced frozen chips, nasty homemade coleslaw, cheap burgers, and just very poor quality and overpriced, would not return or recommend
Z8330FYdonp . 2021-09-11
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I am not sure how there have been negative comments re food standards & speed as we have dined there many times and the food has been wonderful, delivered on time and the staff very friendly especially after the toughest 18 months of trade for...
Garry M . 2021-09-07
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Fantastic service and food for friend's wedding, gluten free no problem, staff were accomodating, friendly and worked really hard to make the day go smoothly.Can't wait to go back, a hidden gem in a beautiful setting, plenty of parking and lovely outdoor space.
HGordon123 . 2021-09-07
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I wish I had read the recent reviews! Drinks ordered, they came reasonably quickly, glasses for those drinking water 5 minutes later… Orders taken.. Three starters came out, looked ok.. We waited for the starters to be eaten and then waited, waited and waited. Managed...
12patrick . 2021-09-05
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This use to be a firm favourite of ours and even had Christmas dinner here a few times. We won’t be going back and I suggest others don’t waste their money either. Seems it isn’t just us who sees standards have slipped. Management seem to...
Sam M . 2021-08-15
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Have used the White Horse for many years as social dining venue and business lunches. When part of the Whitbread organisation the location opposite the Whitbread family home ensured a very high standard. The "Colonel" would walk down his drive for a pint! The original...
DougH212 . 2021-07-31
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Lovely pub with outside seating under umbrellas pleasant. Service on the slow side. Food mixed with mange tout overcooked and swimming in oil but otherwise just about ok. Historically much better. Servers stopped wearing masks and came over as rather disinterested in their role.
E5359QOjohnc . 2021-07-10
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Visited for a Sunday lunch which did not disappoint. The lamb (which I ordered) was succulent and the Yorkshire puddings were generously sized. The meal was also perfectly paired with seasonal greens which were fresh and cooked to perfection. In addition, the presentation of each...
Whininganddining94 . 2021-07-04
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We cycled to The White Horse on July 2nd from Henlow. We decided to have lunch and were greeted as soon as we walked into the garden and soon had a couple of cold drinks and menus. We had 2 of their burger meals which...
624lynm . 2021-07-02
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We had a birthday meal with the family. It was the first time back to this usual local haunt since Covid. The marquee is lovely, unfortunately the food not so much and the service was slow. All the meals were missing a usual level of...
TrisTraveller . 2021-07-02
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A pub we have been so familiar with over the last 18 years, our last few visits have been so disappointing and it’s really sad to see. On our most recent visit we were greeted and shown to our tables which sadly was as good...
johnpY8215ML . 2021-06-26
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Spure of the moment decided to call in ere and have a gin. Decided to have lunch and it was really nice, such lovely, friendly staff and food was really good . Gluten free options to. Highly recommended a visit
DebO159 . 2021-06-19
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We had an amazing evening as always. The team are very attentive and happy to leave you to it or come over and chat if that’s what you want Food was lovely and we are looking forward to coming in for the live music at...
C7390WCtaylorp . 2021-06-19
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We have been to this pub a few times over the years but not recently due to covid. The pub is a beautiful building with a lovely spacious garden and a large covered space for dining. The main disappointment was the food. The starter of...
LittleRock2021 . 2021-06-18
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We have been coming to the White Horse for many years but due to Covid have not been for a while. We decided to treat our friends to an amazing pub meal with character but our consistent praise for this pub made us look like...
KJW1973 . 2021-06-16
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Firstly I would like to say I emailed the manager twice and got no reply. We booked for lunch as a treat for my wife we got seated and then proceeded to wait a while to be served for drinks. We ordered starter and main...
davidcZ2758OX . 2021-06-12
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Booking online was easy for 3 adults and 3 children. Was disappointed with all aspects of dining tonight! We waited nearly half an hour to order drinks! Then had to remind the manager a few times! He forgot!! Very slow service with long waits and...
wickedwitch60 . 2021-06-08
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So impressed with this place today! Lovely surroundings, fantastic service, friendly staff, great menu and absolutely delicious food! Covid measures were all spot on, we’ll be back!
Beth499501 . 2021-06-05
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Covid measures in place and restaurant looks good since re-opening. Menu severely limited especially for vegetarians. Only vegan option was a plain green salad or a curry on a hot sunny day. Children’s meals reasonable Fishcakes - bland. Chilli and paprika chicken burger tasted of...
Sam L . 2021-06-03
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So good to be eating 'out' indoors! The pub has added a marquee style extension which increases the covered in area. Food and service were very good. Covid precautions in place but not OTT. Nice busy atmosphere even on a Monday.
shirleyEastMidlands . 2021-05-25
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As always great service, fabulous and a lovely setting. Just a shame that the manager (I presume) did not wear his mask appropriately at all times when interacting with customers
Dawn O . 2021-05-23
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My wife and I had been looking round garden centres and decided we needed somewhere nice for Lunch. So we decided to try the White Lion at Southill. We parked up and stood by the front door, a gentleman approached and asked us if we...
106markdh . 2021-05-19
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The food was nice (would’ve been a 4 rating) and the waitress was very efficient and lovely but the MANAGER (girl with blonde hair called Louise) thinks she’s above COVID-19?!! Whilst she seems to spend most of her time on her mobile when she does...
Rosie69Edie . 2020-12-12
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We went for Sunday lunch. We had both forgotten our masks so they provided us with them. All staff wore masks. The tables are properly distanced and we were given single use menus which had the app and qr code on the back. The food...
shirleyEastMidlands . 2020-10-19
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Haven’t been here for a while and with the change of ownership seems to have lost something. The menu was boring and limited with no specials and pretty much chips with everything. We only had a main which was ok, but nothing special. Service was...
Mplipm . 2020-09-18
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Family meal for 7 adults + baby. On arrival and being taken to our outdoor table, handed menus and told a track & trace form there too. It wasn’t there and I forgot all about it until I arrived home. I asked husband if they’d...
Anne-Marie C . 2020-09-09
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Post lockdown visit. We were greeted at the door by friendly member of staff. Seated and given paper menu. Were asked to do track and trace. Our experience otherwise was no different from pre-lockdown. It was busy but one of the Eat Out discount days....
shirleyEastMidlands . 2020-08-18
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Visited 30/07/2020 Haven’t been here in a few years and won’t be returning. Quiet at time of visit, ordered fish and chips, fish was tasteless and we had to wait for cutlery and sauces - in fact we had to ask a couple of times....
1MysticTopaz1 . 2020-08-05
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Beautiful pub, amazing service and bloody good food ! We went at the Weekend and sat in the beautiful beer garden at the White Horse. It was busy, really busy but the team were dealing with social distancing well. Still giving attention to the customers....
C7390WCtaylorp . 2020-07-22
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Came here for my son’s birthday..they gave us the stables free of charge..amazing food and 1st class service..will definitely be coming back..thanks so much...
Stotfoldmassive666 . 2020-07-22
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We went today for lunch as a family. We should have known from the start to leave. We had to walk in to request menus, to request to order food, request the cutlery once our food had arrived an hour after we ordered and then...
Allie S . 2020-07-18
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Our first venture into a restaurant after lockdown, and we weren’t disappointed. All 4 of us really enjoyed our meals. After a tricky few months (pre lockdown) it’s good to see The White Horse back on track.
U206OHamandah . 2020-07-13
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After a difficult lockdown me and my partner were delighted to visit the spacious beer garden of the White Horse. We were met by an extremely attentive and well organised team. We enjoyed drinks and chips on the picnic benches in the beautiful gardens. The...
HertsGermanShep . 2020-07-11
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Late in 2019 the Pub management changed. We dined there on the first day of new management and the food was well below standard. Some 6 months later we returned and found out there had been more changes of management. However, under the latest management,...
mickm007 . 2020-02-27
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The waiter Cristian was very polite and helpful and a pleasure to do business with. The food was delicious and plentiful
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Enjoyed a walk around the woodland with our dog. Popped in for a light snack lunch. Run by volunteers, a friendly community atmosphere, welcoming everyone including dogs. Simple menu with inviting cakes. Good coffee and proper pot of tea. Lovely outlook across the orchard and quiet.
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We were a mixed group of rabid meat eaters and vegetarians with some gluten-free complications mixed in. The menu was fantastic with so much choice and creativity. Our family get together became so convivial we stayed for a second shift to resolve the menu dilemmas we'd felt at lunchtime!
408 Opinions
Lovely breakfast and very quick service despite it being very busy. New layout in the restaurant with new furniture, love it. Thank you