Based on 1.305 opinions finded in 3 websites
Based on 1.305 opinions finded in 3 websites
Opinions
We held a funeral wake at the White Hart, Wroughton this week and were very pleased with the support, service and catering we received from Manager and all staff. The spacious facilities gave us plenty of room to spread out as needed.. Everybody was very friendly and helpful, the food was excellent and good value, and the location was good for everybody - travelling from multiple directions - with the pub being in easy driving distance from M4 junction 16. Thank you to all. Highly recommended.
Terry McGivern . 2024-11-06
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Great place to stay Charming inn Excellent breakfast Convenient parking
Marina Farvacque-Beaumont . 2024-10-29
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Despite giving my vehicle registration details, I was fined 30 quid for parking at this pub for lunch. Ridiculous. Won't be back.
Adrian Wilson . 2024-10-28
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Popped in for a drink after work the other day, felt very welcome due the young lady behind the bar, her name was holly. Definitely returning when i get the chance, my wife’s allergies were not a concern as holly went above and beyond to make sure she was taken care of.
Danny Hayward . 2024-10-26
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Stopped in here for a pint after a long dog walk around Barbury Castle and surrounding downs. Great staff, great pint.
Jamie Ladd . 2024-10-21
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Ate hear after visiting the area. Lovely food and pub cannot fault in the slightest
Ewan Douglas . 2024-10-19
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Had a cuppa whilst waiting to pick up the granddaughter from school.
gerald alan Gl . 2024-10-14
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We visited with family and dogs for an evening meal - my husband has stayed here a couple of years ago and recommended the food and it was half way for both parties and in easy access of Marlborough/M4. The food was lovely and everyone enjoyed themselves.
Cerys Baigent . 2024-09-26
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Amazing stuff,everyone so friendly can't do enough for you. Highly recomend.
Diana Brinklere . 2024-09-20
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We stayed for two nights, when we arrived we had lunch and my whitebait was good but my partners choice was mediocre. In the evening others joined our group and all of us were disappointed with the food. The next night 5 of us wanted a meal but there was none available other than chips as they said there was a problem in the kitchen. The bar lady then announced last orders at 9pm even though we were residents. The 5 of us had travelled a long distance to a funeral and wanted to catch up for a bit longer but had to leave earlier than we wanted. Be warned, if you are on the ground floor the view out of the patio door is a wall about 2 feet away. I will however say that the bar staff were really friendly and good.
Alan Lewin . 2024-09-13
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Very nice helpful Lady at check in. Good service for dinner and breakfast. Room a bit tired, bed very hard and pillows very hard (didn't suit my preference but probably fine for others). The worst thing was the toilet seat, I didn't really want to sit on it and definitely didn't want to touch it, it was disgusting (see pictures)
Russell Spencer . 2024-09-12
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What a lovely pub, love the layout and decor, had good atmosphere too and the bar staff were really friendly and attentive. Definitely go again.
Kathy Rose . 2024-09-09
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Nice enough food, nice enough pub, but they use a vulture parking company that charges you 60 to park if you don't put in your reg.
Simon Doyle . 2024-09-06
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Could u please cancel my parking fee no one at the bar asked me to log in and as being diagnosed with breast cancer I wasn't really looking for the sign
Mobile43807340550 . 2024-09-02
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Really well run dog friendly pub with very nice letting rooms. Good food menu and great breakfasts. Very helpful staff.
Annie Oldridge . 2024-08-31
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We wanted a overnight stop in a country pub and Wow the White Hart delivered that in big bundles. A very warm welcome and we were due to have a room upstairs, but the staff (young lady) member noticed that I was struggling to walk (having just got out of the car after two hours) so upgraded us to a down stairs room in their new building behind the pub. Which was really good of them and helped us a lot. The room was excellent. The pub seems like the heart of the local area with really friendly locals of all ages. The landlord/manager Jack was so attentive and so helpful. A great atmosphere in the pub with people enjoying themselves young and older! The food was excellent, dinner, steak was cooked to perfection for our choices and chips were fantastic. Breakfast was also prefect. If you need to stop in the area, this has to be the first choice for overnight or longer. Parking is onsite but remember to log your registration number at the bar.
David Reynolds . 2024-08-30
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Had a great selection of lunch nibbles during a business meeting recently. We were well looked after by Jack on the day, who went above and beyond to give great service without disrupting our meeting. Food was hot and fresh tasting; hot drinks were well presented and reasonably priced.
Bil B . 2024-08-29
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Lovely old pub, beautiful new rooms!
Anne Ruse . 2024-08-27
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Very disappointed. Management made aware of numerous issues. Grateful for their offer of compensation. Wouldn't stay there again.
David jones . 2024-08-25
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Excellent stay, the rooms are spacious, well furnished and clean. They prepare excellent breakfasts with choices from the menu. The staff is very friendly and kind. The bathrooms perhaps should be looked after a little better but I think it depends on the materials used. We would definitely stay here again
Sabrina chilò . 2024-08-22
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Not in any way as good as it was. The whole place is filthy. Sticky tables, spider webs around the windows, stained fabric on chairs and dusty cushions. The food wasn't a patch on how it was. My roast beef was thick dark brown and tough, the vegetables were ok but not seasoned, the potatoes were an abomination. Obviously frozen and re-heated with no hint of ever being roasted, just cooked enough and reheated which gave them the texture of mush, tasteless mush. The yorkshire pudding was overcooked and dusty.It was a very poor standard of roast dinner compared to before. The place was empty which should have rang alarms bells as it was always packed. It is such a shame as this place was always consistant.
Defiance M . 2024-08-20
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Fantastic accommodation in a great location with top notch breakfast and really helpful, friendly staff
jeannie bushell . 2024-08-19
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Food, beer and service were ok, watch out for the parking restrictions, there are a few signs in the car park, but nobody in the pub ask if you've parked and there is no obvious tablet to log your registration. If you don't want to add another £100 to your night out keep your wits about you or consider going somewhere else.
Andy S . 2024-08-16
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We went for lunch with some friends and received excellent and friendly service. We had a couple of dogs with us and they were made very welcome also. The food was very good, quite different from the usual pub grub and very tasty. Great beer as always. We hope The White Heart continues to offer great service to the community in future and we we be definitely returning soon.
John Clark . 2024-08-12
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Great place to explore the area. Good food, nice and spacy rooms. We did not miss anything. Very attentive and friendly staff! Clear recommendation!
Holger Hoffmann . 2024-08-11
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Went for drinks with friends after a game of cricket. We had to clear our own tables and then the beer was flat. To top it all I have now recieved a £60 fine for parking in the carpark which turns out is not for the pub- there are no clear signs anywhere and we were not warned by any of the pub staff. Will not be coming back.
Joe D . 2024-08-11
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Took relative out for lunch. Found the place quiet and cozy. The food was good. Land lady was great, really helpful great host.
Gay marriner . 2024-07-11
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Superb stay. Staff were great. Rooms modern and clean. Food excellent. Enough said.
Andrew Cox . 2024-07-08
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Cosy little pub with rooms, stayed overnight in advance of an event the next day. Comfortable room with everything you'd need, excellent high pressure shower! The staff were incredibly helpful, especially Rebecca who was very personable and made our stay. Thanks!
Amanda Murray . 2024-07-07
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Lovely rooms nice restaurant and good staff,
Nik Fetherston . 2024-07-07
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First of all we are locals and have been going to this pub for many years. We booked earlier today and was told by staff we hadn't booked. The bar staff who were friendly, were too busy talking to friends and seemed disinterested in people waiting for food. They did not have a children's menu and were not even sure of what specials they had. 3 tables was all that were waiting. We waited 1 hour and 10 mins for food. The positive is the foods was lovely but by the time we got the food then the trip was already ruined. When we gave the feedback the excuse was 'we chased the chef 4 times' no apology or communication on what was going on and what was happening. If I'm honest that is a poor excuse and lack of management. Won't be going again if they can't improve the customer service or wait time, hate to be there if it was busy. Thank you but no thank you.
Jimmysnooploo . 2024-07-04
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A nice local pub, Rooms too hot and fans should be available. However the 28 degree heat is very rare. Food was nice and staff friendly
wayne abbott . 2024-06-28
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This was a return visit after an awful experience last year to use the apology voucher offered by Butcombe. 11 ladies who lunch turned up unenthusiastically but what an improvement. The food was very good as was the service. Credit where credit is due, we were all very satisfied this time. Just one thing still needs to be sorted out, the online booking system!!!!!!
Mary P . 2024-06-28
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Great local pub with friendly helpful staff. They also have a good selection of food and drink. As I was working in the area I had to get up early and breakfast is served from 8 am if I had know that I could have arrange for some pastries for my breakfast other than that I had a lovely stay and would recommend staying here.
Mark Richmond . 2024-06-27
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Great stay at the white hart. Lovely room, great service & a yummy breakfast
Jacqui Corrigan . 2024-06-26
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We loved our dining at the White hart Inn! We are 5 vegans and are from New Zealand but were wanting to try a Sunday roast. These guys had an excellent vegan choice for the Sunday roast, a lovely mushroom Wellington and all the trimmings! Great service, great location and even better food! Thanks guys
Grace Watson . 2024-06-25
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We booked a table for fathers day and the service was perfect. Very nice food, we were all very happy with our meals. They have a nice variety on the menu. We preordered our food and they got it spot on even with a couple of minor changes we requested. Thanks to all the staff. It went just how we would have hoped. Couldn't have asked for more.
Angela Q . 2024-06-19
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Perfect place to stay with outstanding staff who serve you with a smile.
Ed Leek . 2024-06-16
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Good food, very friendly and helpful staff. The wait was just right. Thanks
Paul Rhodes . 2024-06-15
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We had a lovely lunch here and it was quite refreshing to see some different options on the menu from the usual pub fayre. Nice friendly atmosphere and dog friendly too. We did get caught out by the parking issue as we were unaware of the need to enter your car reg on the terminal, but after speaking to the manager is was quickly sorted, thank you. We’ll definitely be back.
IzzyWiltshire . 2024-06-11
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Lovely Sunday roast, friendly welcoming staff as always. Often my wroughton pub of choice and it never disappoints!
Matt Illing . 2024-06-10
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Fantastic staff, lovely room, great beers and superb food. Have stayed in hotels all over the world and enjoyed this stay as much as any anywhere I have ever stayed. Outstanding, thanks in no small part to the staff who were all really nice and very professional. Can’t wait to stay again. 😊
Rob Bridle . 2024-06-09
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Well where to even being. Arrived and noticed the parking signs that were not very clear, like others had stated no machine to pay for parking,entered and spoke to staff members asked if I had to pay for parking and was told no, thought no more of it. Sat and had the lunch, could barely even eat it, it was that salty. A pub that had high expectations left me with a salty taste in my mouth quite literally to the point I couldn’t even finish the meal. Fast foreward a week and I come home to a letter of guess what a parking fine, so call the white hart explained what had happened and they advised they got the charge cancelled. Fast foreward another two weeks where the company sent me another letter chasing me for the parking fine increasing it to £100, had to appeal with them to get this cancelled, which luckily I did. Absolutely shocked is an understatement at the service from the white hart. The meal quite frankly was disgusting and the fact it ended up in nearly a parking fine was just absurd. After reading response to others where they have replied asking to contact them and they will get it cancelled I wouldn’t even believe and if you do make sure you get it in writing. Will absolutely not be returning.
Bailey345 . 2024-06-03
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This place is lovely. The only thing I would say is to sort out the gate in the back garden as it doesn't shut properly and our granddaughter kept wanting to go out of it, and it leads onto the carpark
Julie Abbott . 2024-06-03
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Stay away! The bed was so hard, lumpy and stiff that my back was hit with a bad case of lumbago. Very dirty shower cabin and dusty surfaces in the room. Also beware that you will stare straight into a concrete wall from your window. This shows on the description but nevertheless, appalling to feel like you are trapped underground.
Anna A . 2024-06-02
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What a haven of peace and excellent food, as a break in our journey after delivering the grandchildren back to their parents in Wales after a hectic half term! From the moment we arrived, we were made to feel so welcome by each member of staff. The first beer was wonderful - thanks to Butcombe Gold! Our dinner was amazing and it was so nice to have table service throughout. This was prompt but not hurried. We both had Smoked Trout - yummy! Truffle fries were delicious and the butterscotch on dessert was heavenly!!! Could breakfast get any better - Yes - Avocado on sour dough toast - yummy! Husband said his porridge with stewed fruits and toasted seeds was the best that he ever tasted. We will be back for another stay when we have delivered grandchildren again... Looking forward to it already.
Diana Webley Ward . 2024-06-01
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The white Hart was a perfect place to stay while my wife and I was on a little break. The room was spacious and clean. The staff was excellent and the breakfast was very good.
Robert Oldfield . 2024-05-31
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Went for food only. Reasonably priced, however the quality of the Sunday lunch was below this level. The waiter and myself mistook the beef for pork (grey looking)!
G R . 2024-05-27
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Friendly hostel in a quiet area. Pleasant staff. The food is very decent. Really perfect for a stopover. 8
Luc Vertongen . 2024-05-26
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Came here for a late lunch and tried the chunky chips and sharing board with bread, olives, hummus and beetroot bites, also had some aioli The chips were absolutely delicious and properly home cooked and the dipping sauces were lovely, will definitely be back
Esther F . 2024-05-22
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Good food and even better service. Look forward to going back.
Owen Orr . 2024-05-22
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Ate Sunday Lunch at 4pm - had the impression they would prefer to be closed. Food was fine (not fine dining). Service was poor. Ordered a starter, four vegetarian meals, and cauliflower cheese (with drinks), which the server conciously decided not to write down. Initially got 3 vegetaraian meals and a vegan meal. Re-ordered and got cauliflower cheese and starter (just after main course). Will not be returning.
Stuart Reid . 2024-05-20
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Amazing food every time we visit
County Jewellers . 2024-05-16
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Dodgy steak tonight, Thatchers and service great
Mark Eatwell . 2024-05-15
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Food items on lunch menu were over priced but well cooked.
Ana Bozzuto . 2024-05-12
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The food is fantastic. great service with a smile. clean and tidy.
Christoper Pollard . 2024-05-12
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Disappointing stay. We booked a superior room with a bath (at £30) more than the standard room. There was no bath, the toilet seat was broken and the hot tap was loose and leaking. We ate in the restaurant. Service was variable but the biggest complaint was my wife’s meal (chicken pie) was dry, burn and inedible. They took it away and replaced it but left my meal. So my wife watched me eat and then I watched her eat. We were told there would be a discount. The server knocked £5 off and £5 was added for service.I didn’t have the energy to do anything but go to bed.
David Wright . 2024-05-11
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Worst stay we have ever had at a Buttcombe hotel Absolutely filthy and unhygienic Suggest you see the e mail we sent to your head office for more details Only one positive was bar member Paige who was very pleasant
Michelle Whitehead . 2024-05-10
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I stayed here 1 night with my friends. What a fantastic place. To start with its a beautiful pub with a stunning front garden. The room i stayed in was surprisingly very spacious. Spotless and well equipped with everything needed for a good night stay. I usually have issue with bed and pillows on my stays but this bed was super comfortable and clean. They provide extra heating in the room too. Service was spot on. Ladies at the pub were so friendly, welcoming and smiling all the time. Made me feel at home. Breakfast was hearty and included in my stay with a fab selection to choose from. I will def be recommending this hotel and will surely be staying here again. Thankyou
Cyma Iqbal . 2024-05-03
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my wife and I popped in last Saturday lunchtime and picked this pub as they are dog friendly, which is great. Location is good and generally outside and in the decor is fine, but it's like the last time an overhaul was done was early 2000's (guessing) close examination we could see grime on walls. we both had two rounds of drinks and gammon/egg/chips, which was pleasant enough. my wife had a small bottle of prosecco and i had to ask for a glass, then was offered a pint glass by the young guy behind the bar, which was funny. i showed him him what a flute glass was !!. Outside of this the staff were fine enough and helpful. I didn't question the bill but noticed on the menu that the meal price was high, but did not expect a lunchtime bill of £72.00, ouch. So what i would say is please train staff, or dont have them serve the public. Deep clean the bar area or re-decorate. Review the prices as they are prohibitively high. Thanks
Anthony Kurtis . 2024-05-02
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For a gastro pub I wouldn’t rate the food chips oily chocolate brownie dry definitely not worth the money and such a weird choice of ingredients on some of the dishes
Claire Fryer . 2024-04-29
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Lovely quiet little pub. Food was good with generous portions. Staff behind the bar also super friendly, lady with two tone hair ( blonde/ dark) was super lovely !
ruth connell . 2024-04-27
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A little disappointed...needs a bit of a shake up. Didn't really feel like I was a resident, I could have been a drifter just passing through. Room was pleasant but cold in the mornings as there was no heating on and the controls on the radiator were broken. Outside temperature in the mornings was between 3 to 5c so not exactly summer temperature's. Being an early riser I don't expect to have a cold bedroom on waking. The quilt on bed was paper thin and after checking if there were other blankets in the room I ended up putting my quilted waist coat on-top to keep me warm overnight. The bathroom is tired and needs a refit, the toilet seat was loose and I mean loose...you could see where they had glued it to try and secure it but that had failed. Breakfast was good and staff were on point. On the Sunday I enquired about the evening meal situation and was told the kitchen closes at 5.30pm but should be ok if I get down before 6.00pm... as I'm a resident I should be fine. I got down before 5.30pm to be told the kitchen was closed and to look elsewhere...nice touch. So I made a few calls and found another restaurant in Wroughton and drove there to have my food...not really what I call service. I stop in a lot of places and some are good and some are average and seem to miss the point and this is one of those. Service is king. I could go on but I wont...its one I will be giving a miss to when I'm next in the area.
Dave Turney . 2024-04-25
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Lovely pub with high quality accommodation. However there were a large number of cobwebs decorating the ceiling of our room. Further, the hot tap in the sink dripped all the time we were there. It did not bother us save that it was a terrible waste of hot water. We did mention it to the lady behind the bar who said that she would report it to her supervisor. I have only given a three for location as there really is nothing to do in Wroughton itself. We were meeting friends for lunch and it was a good halfway point for all of us. We stayed so that we did not need to worry about having a few drinks with our meal.
andrew wilson . 2024-04-20
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Nice place for fish and chips and a brew.
Efrain Morantes . 2024-04-19
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Lovely and dog friendly. Only giving a 4 because i had to send pie back. Twice. As undercooked. Staff gave us discount and free drink but I had looked forward to the pie as it looked so nice. Just the pastry top too thick and was undercooked..
Sandra Ibauk . 2024-04-19
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Friendly and helpful staff. Comfortable room. Plenty of parking. Food, especially breakfast, was very good.
Ian Phillips . 2024-04-17
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Friendly pub, comfortable and quiet room, good breakfast. The staff is helpful and pleasant
Veronique Barre . 2024-04-15
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Stayed in room 10 not the room we booked 😒 Could hear every word and sound from adjoining rooms. The same couple of downers which could be fixed with a bit of attention but management has ignored: Lampshade literally falling apart. Toilet very difficult to flush. Stained carpet, Blood splat and chips in plaster above the radiator! Breakfast : Mushrooms were dead and past cooking and the bread was rock hard. Our bill was wrong and we were overcharged but it was corrected after I mentioned it. Maybe there has been another change in management? We've been staying at the White Hart since 2021 for it's proximity to family, but we will be going elsewhere in future.
Lynne Huntley . 2024-04-09
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We was really enjoying it and everyone was very accommodating. The reason I did 3 stars was because at 12.30am that night when we was both sleeping we had somebody trying to get into our room. This happened 3 times in total in the early hours. We was both so so scared that none of us went back to sleep again. We have never had an experience like that and we were both very scared. We had a shower and checked out as we was too shaken up to do anything else. Although we didn’t have our free breakfast because we just wanted to leave as soon as possible. This is an experience we will never forget.
Emily Lear . 2024-04-03
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Appalling service, extortionate prices and tiny portions of average food. Would never return here , we eat lots of Sunday lunches around the country. This by far ranks in the top two worst for experience and value for money. It is not inviting , starting with registering your car with you having confirm your car on a photograph otherwise you will get a fine. Gives you the feeling straight off this is not going to be a good experience. We were shown to our table and ordered our food, if felt like it was an irritant that we had turned up and broke up the serving staff from their conversations. The place was empty 1pm , so we should of guessed the locals knew better . The roasts we ordered were on the pricey side but we hoped with an empty pub , we would get decent food. Sadly the amount on the plate was very poor and overdone. The chicken was on the bone with no breast at all. Roast potatoes tiny and like bullets. The cabbage was underdone and bitter. We felt cheated and decided to skip desert as the feeling on our table would be miniscule serving , style over substance. During the whole meal no one came to check us or ask if we wanted any more drinks or desert. They just stood by the bar chatting to their mates. We waited and waited and in the end went to the bar to pay our bill. It was not until I had scanned my card I realised they had added a service charge to the bill. What a joke their staff did nothing to say there was any type of service. Avoid this place.
Rospico 12 . 2024-04-01
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A night away in this lovely stand alone pub accommodation. Large spacious room tastefully decorated with a huge comfortable bed with good pillows. We had sliding patio doors to small standing balcony. Nice shower room with white towels & complimentary soap etc. Unfortunately there was a trickling hot tap & a constant leak from the cistern into the toilet pan. When I was inspecting the toilet issue it was also clear that under the rim had not been cleaned for some time! No toilet brush was provided which I can understand for hygiene purposes... but that means housekeeping needs to be on the ball. That really is the only reason it didn't get 5 stars.
Sue Last . 2024-03-28
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Stayed for two nights as I was in the area for a family funeral. Worth checking closing time of pub as I wasn't aware it shut early the days I was there.
Lyn Phelan . 2024-03-28
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Staff were so friendly and the room was great! Would recommend and would stay here again
Morgan Lewis . 2024-03-25
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Everything was amazing especially the waiter called alex .He was very nice to me and my family he was very helpful as he lit some candles for our table he supplied crayons and children menu . There where a lot of activities such as darts and skittles which where so much fun the parking was very accessible and was a lovley location. The inside was amazing decorated with lights and some incredible food such as as the burger and the steak. It was accessible for dogs and supplied treats and snacks for my dogo which it loved.
Noah Raven . 2024-03-23
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Went in for lunch. Can't comment on rooms as didn't stay overnight.When we arrived we were told to sit anywhere. No one offered us a menu. I helped myself to a menu from the table near the door. We asked what pie of day was. Were told by waitress she thought it was steak and ale but would check with chef. She never came back to tell us the answer. I has to go and ask her. I ordered 3 steak & ale pies with chips and 2 drinks. I paid as I knew we would not be having anything else. We had just called in for lunch. I paid the amount requested but thought drinks must be expensive as it was more than I thought. I asked for the bill for our records. When I checked the bill I noticed it had 10% service charge added. This irritated me as it is just a pub and I believe tip should be what you wish at the end of the meal and up to that point the service was bad !! The next customer who ordered food at the bar queried her bill as she thought it was more than expected. She was told rather bluntly a 10% service charged was added to the food. .She paid anyway. Next customer asked for the lunch menu (sandwiches) and were told they were not doing that menu. It was the main menu or nothing When the food arrived the pie had plenty of meat but the pastry was a little under cooked. We found a strange object, some kind of stalk, on one plate which was left on the side of the plate and we left. Service was not good ! It was all a bit cold. We will not be visiting again. The place was very quiet and we were there at what should be peak lunchtime. Pub we went in to in next village was packed and we could not get in. Not difficult to see why this one was so quiet.
Sarah Field . 2024-03-23
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Great rooms and lovely food. We would happily stay again!
Emma . 2024-03-20
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Pleasant overnight stay lovely staff.
Terry Davies . 2024-03-17
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Great place to stay, very friendly team and super rooms. Plus the breakfast was good too (and thanks for the welcoming service there too!).
Brendan Donnelly . 2024-03-17
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One night stop over Room was clean and comfortable we had the steak and ale pie stuffed full of meat would definitely stay again
jan phillips . 2024-03-14
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I visited for a funeral and can't fault them, I arrived early and they allowed me to check in and get ready as the room was ready. The staff were super friendly, particular thanks to Kerry for all her help, very grateful. The rooms are a lovely high standard and very clean etc, lovely breakfast too and a warm welcome.
Claire Dempster . 2024-03-10
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Can't comment on accommodation, But the Sunday roast was good.
J Camilleri . 2024-03-10
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Let's just say it's an experience I won't be repeating Let's do the positives first, staff were really good especially the two ladies on during the evening on during the evening if my stay. Food was exceptional, good size room and no noise from the pub. Now let's look at what ruined my stay... First 2 rooms with broken toilet seats, first room had skidmarks as well (room 2 then room 7) Room 9 Hard bed Long dangling cobwebs Lime scale in sink Broken plug chain Constant running water in toilet Grime and dirt round bottoms of shower doors Lime scale on shower heads affecting water flow Dirty ceiling extractor Fresh coffee provided but each room only had one bag of decaf ground coffee!?
Katie Walls . 2024-03-06
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We stayed here for one night at the end of February to break up a long journey to West Wales. We had an amazing winter saver deal. Staff are really lovely, very friendly. Rooms were modern, very clean and well equipped, we were given fresh milk in flasks for tea/coffee in room. Really nice rainfall shower and quality toiletries included. We had evening meal and breakfast, no complaints with the food, all good. Myself and family occupied three rooms, the only negative during our stay was the beds, the bedding was faultless but the mattresses were firm and a bit too lumpy to sleep well with none of us really getting much sleep.
Sherrilee Shackcloth . 2024-03-03
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arrived at hotel nice staff given key to room 3 outside annex type room. room nice and clean, 1 issue the bathroom light didnt work!! went for evening meal and mentioned it to reception and they apologized that there was an electrical fault with the circuit and it cannot be rectified. no other rooms available waitress informed me that all food and drink would be free of charge, so well managed and a good outcome.
adpak packaging machinery south . 2024-03-01
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I cannot rate the rooms because I have not stayed there but I hear that they are very nice. People I work with stay there on a regular basis. I popped in for a catch up with a family member. Only stayed about an hour but was made very welcome. The pub has a nice village vibe about it. Sport on tv. Dart board. Open fire. Great beer and a good food menu. Highly recommended.
Mark Covey . 2024-02-27
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I booked a disability access room but was told when I arrived that there was nothing on the system to indicate that I had done so, despite the screenshot in my phone showing the booking, irrespective the level access room was unavailable due to a leak. Disappointingly we were then given a room up a flight of stairs and at the farthest point of the hallway. Would have been nice to have at least been allocated a room on the ground floor to avoid unnecessary stairs for my Wife who can only use a level access shower.. Sadly it got worse as the bed we had was like sleeping in a board and so hard I woke feeling like I hadn’t rested. I would like to say that the food I ate on my first evening was really great, however it was only ok at best and breakfast was almost as though it was somewhat of an inconvenience. This is the second time I have stayed at the WH and on the first occasion it was fine, however I would need to be given a decent reason why I should book to stay again in the future! There are areas of loose paving on the pedestrian route between the rooms and pub entrance which require addressing before someone has a nasty fall, aside of this the pub overall is jaded and in need of some care and attention.
Vic Brennan . 2024-02-26
MORE AT Google
Stopped here. Nice pub, the dog treats sold on the bar seemed a bit pricey but in fact the one we chose was well worth it. Our terrier was delighted with the venison chew which kept him occupied while we ate, and he savoured it over several days.
James Barrett . 2024-02-25
MORE AT Google
Very pleased with the hotel, the pub and location.
Marcus Woodhouse . 2024-02-20
MORE AT Google
On arrival, I notified young lady who was sat at table with laptop that I had checked in online and didn’t know what to do next, she seemed a bit uninterested and then took a phone call from her manger whilst dealing with us to give her McDonald’s order, so wasn’t impressed with welcome. I booked a room with disability access as I have mobility issues, but ended up with a room that required me to drag my luggage up the stairs. I would have requested to change rooms, but my daughter didn’t want to make a fuss. There were no instructions regarding breakfast times etc, but plenty about Butcombe chain. Apart from that, stay was okay. Lady who was on breakfast service on the Saturday was very professional
Krista Hytche . 2024-02-19
MORE AT Google
Room, food and staff all good only slight disappointment was the TV not working.
Steve Smart . 2024-02-16
MORE AT Google
Bowling night. Buffet was very basic and not a lot of it. Also the room was pretty cold.
Janette Kilby . 2024-02-03
MORE AT Google
Gorgeous pub, great location, good food, super helpful and friendly staff. The room was attractive, a good size and comfortable too. I have marked it down because the shower cubicle was not of the standard of the rest of the room (rattling and difficult to close), and it showed evidence of mould. Unexpected and disappointing, because apart from that the stay was super - but it was bad enough to affect my opinion of the place.
Colleen Joslin . 2024-02-03
MORE AT Google
Stayed in Room 1, No heating, room not really clean. Toilet and shower area needs a good clean. Bins being emptied at 4am and 5am and was woken up by the noise on a few occasions. Service from the hotel was really good and breakfast was superb.
Simmy Bimmy . 2024-02-02
MORE AT Google
App didn't work, advised someone would come out to garden to take our order. Waited 20 mins no one came out, no drink. Will not return.
Patrickcal . 2021-06-04
MORE AT TripAdvisor
Very disappointed. Poor value for money. I ordered ravioli as a main course which consisted of six raviolis. The service is extremely slow for food drinks and even the bill
DebzillaB . 2021-06-01
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Called in for a beer with friends Nice pub with a good atmosphere and good service but beer prices exorbitant. Expensive night out if you only want a beer with friends.
kessie1946 . 2021-05-22
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First visit last night since re opening - it won’t be the last Fantastic food and lovely friendly and relaxed atmosphere Smiling staff and very short space of time passed before hot tasty food delivered to our table Highly recommended
nellhr183 . 2021-05-22
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Worst food ever.. Undercooked, cold and really disappointing. Drinks overpriced. Total waste of money.
28janieb . 2020-09-27
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My wife and i stayed after traveling up from Cornwall. The pub is clean and well decorated with a mix of traditional and contemporary decoration. Our accommodation towards the rear of the pub was very clean and modern and to a high standard. The staff were excellent and very friendly. The only minus for us was that although breakfast was advertised, we were only told upon arrival that Continental breakfast was the only option available. The reason being the ongoing Covid situation. For us, a traditional ENGLISH breakfast is an integral part of a stay away from home within this country. We felt that using the Covid situation as a reason was a tad lazy. Especially as the lack of this option was not advertised on the website. So, an excellent place to stay but no English brekkie meant we gave our stay here a 7/10 instead of anything higher.
PaulRowe1969 . 2020-09-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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5127 Opinions
A superb outlet of Toby Carvery. The service and food was of a good standard. My partner and I will be returning on a regular basis. Thanks.
2355 Opinions
I have to eat here due to work paying! My first night was terrible staff where lazy and couldn't be bothered, durty plats and glasses everywhere. 2nd night was a bit better, change of staff but still not good. Well breakfast was rubbish chef didn't put anything out till 7.20am even they say 7am! Plus then had to wait 15 minutes for eggs. The breakfast chef needs to find a another job!
39 Opinions
Ordered a ham and cheese baguette, buttered. The two small pieces of fatty ham measuring 2"square each were of such poor fatty quality that I had to throw themaway. How can you charge for such tiny pieces of crap quality ham. Shame on you. Also, only one half of one half was buttered. Will never set foot in that place again
222 Opinions
Great friendly hosts. Live music on the night we were there. Fabulous atmosphere.
611 Opinions
It is a very hit and miss restaurant. Sometimes you cannot fault the meal next time you go it is awful . We used to go twice a week but not again . No bread no fish of any kind including scampi . The all day breakfast cold . The employee said sooty about that !