Kembrey Inn Brewers Fayre in Swindon

Those homophobic progress flags everywhere. Staff dismissive, disabled toilets absolutely disgusting. Long wait and poor service for overpriced food. No love, care or attention to detail. Very dissapointing indeed. Long way off what it used to be.

I have to eat here due to work paying! My first night was terrible staff where lazy and couldn't be bothered, durty plats and glasses everywhere. 2nd night was a bit better, change of staff but still not good. Well breakfast was rubbish chef didn't put anything out till 7.20am even they say 7am! Plus then had to wait 15 minutes for eggs. The breakfast chef needs to find a another job!

Had the carvery Sunday dinner. Choice of beef, turkey or gammon. Excellent.

Very warm and friendly welcome, as always from Nancy. The restaurant had a comfortable atmosphere in which to enjoy a relaxed breakfast. Food was delicious, well prepared and cooked perfectly. Plenty of choice on the buffet as well. Nancy and Mel were fabulous hosts who made us feel at home and that nothing was too much trouble.

Food is always lovely. It's cheap but a decent quality. We go every boxing day!

Mel set a table in the window for us, and Nancy quickly took our order. Great services from both of of them felt right at home food was great. We will be back for more thanks guys

Staff are always friendly. Great value for money and food is always tasty. Clean restaurant with a good atmosphere. I'm always happy to return to the Kembrey.

Been here before but really let down last time. Food came out after an hour of waiting. Restaurant wasn't busy and didn't have any complicated food. When food did come out it was luke warm and the plates were hotter than the food. Think it was left under heat lamp for too long. Also they forgot our daughter's fries from her child's meal. Had to ask someone to get them.

on arrival greeted by member of staff called lewis, very good customer service when placing food order. Lewis even came over several times to make sure everything was ok with meals, if we asked for anything he had no problem getting it very friendly always smiling and makes you feel very welcome keep up the good work Lewis 😊😊

Excellent service, good food which was plentiful and hot and was topped up regularly Friendly service Lewis the manager was very polite, friendly and welcoming when he greeted us on arrival Would highly recommend

Breakfast for birthday girl. All good in the hood.

An absolute joke! Ive ordered a bowl0 of chips and never saw anything like it! they came in a small ramekin and there were maybe 5 chips in total. never again!

Jack, Maddie & Lily are a credit to the business, Great service & willing to help. One of the best mixed grills I've had in a long while. Definitely coming g back. 👍

Food was awful, tasteless, partially uncooked. Same round of drinks price difference by 40pence

We stayed at Premier Inn just nearby this restaurant for 3 weeks, so we used to go for dinner in the Restaurant and daily for Breakfast for us dinner were jsut ok as we are Vegetarian so limited options, but Breakfast is Good. I want to thank the servicing staff there for their hospitality, I remember a few names to whom I would give special Thanks, to Nancy, Emmely, Louise Thank you

I frequent here with my husband as the food is well priced and tasty. The staff are friendly, especially Nancy! Her service is impeccable. We visited on a busy evening and her patience in the face of frustrated patrons was amazing.

An okay experience- not great not terrible. The staff behind the bar were great, very friendly and attentive despite seemingly there not being enough of them. We ordered two cheese and bacon burgers. They kind of seemed somewhat thrown together. The beef was dry and chewy. The fries were nice but as pictured there was only the smallest amount of coleslaw. Everything- from the floors, to the tables and menus, was sticky. It was gross. Football was being shown in the bar which was great.

A cheap lunch had today , 2 mains and 2 coffes £17 , what's not to like 😋

So this eatery was chosen as I am vegan and the breakfast menu advertised vegan options which is rare for a breakfast in Swindon . Disappointed to find on arrival that no clean tables or drinking cups were available. In fairness this was addressed after a few minutes wait. Unfortunately the vegan sausages and bacon are not available at the buffet and have to be cooked to order. Therefore, my fellow breakfaster had eaten their breakfast by the time mine had arrived. The vegan ‘sausages and bacon’ were Ok but slightly under cooked. Generally the place is tired and dirty. It has an extremely grubby looking carpet which looks like it had not been hovered or cleaned for several months. The wallpaper/paint on the wall next to the table was absolutely filthy. The restaurant had a 5 out 5 food rating which I was amazed to see given the overall grubbiness. I can see the attraction of unlimited breakfast buffets for a certain type of person but personally I would prefer quality over quantity.

This place always seems to be understaffed. Whether you’re at the bar just trying to order a drink, or waiting for your food, without fail every time your wait time is ridiculous. One customer commented she’d recently applied for a job here and been turned down due to the number of applications, hard to believe they’ve been inundated with applications given there is only ever one bar person and one person serving tables. Shame too as the food is good.

Great food as always, service not too long to wait, friendly staff

Plenty of parking outside, now I know why, it wasn't busy, we found a table and checked out the menu. We approached the bar with only one person serving and taking food orders, after a considerable wait we placed our orders and showed BL card and were told none of the main meals are covered by this although they advertise it. The wait for the meals was quite long although the waitress did apologise as for the food the fish and chips seemed like it was oven cooked not crispy, gammon was 5oz should have been 8oz and lasagne was small. Food was very over priced for quality to sum up we will not be returning.

Excellent service over an extended hotel stay. Shout out to Nancy Lewis and lilly

Good menu choice, reasonable prices

After ordering it took over an hour for the food to come to us and then desert took around 40 min and after chasing two came and the kids deserts took another 20 min and when asked staff was not bothered

**5-Star Review for Nancy, Head Waitress, and Brewers Fayre Kembrey Inn, Swindon** I have been a customer at the Brewers Fayre Kembrey Inn in Swindon for the last few years, particularly for breakfast, and my experience has always been exceptional. Nancy, the head waitress, is a standout star in my visits. From the moment I arrive, she greets me with a warm smile and a friendly welcome, making me feel right at home. Nancy's proactive approach is truly impressive. She knows my usual order and ensures it is ready with no fuss, always meeting my specifications perfectly. Her attentiveness doesn't stop there; she consistently checks in to ask how the food is and if I need anything else. Nancy's dedication and outstanding service make her the best front-of-house staff member I have ever encountered. The food quality at Brewers Fayre Kembrey Inn is consistently high, served piping hot and meeting my vegetarian needs seamlessly. Nancy’s excellent service combined with the delicious breakfast offerings make this place a top recommendation. I highly recommend Brewers Fayre Kembrey Inn in Swindon for anyone seeking a first-class gourmet breakfast experience. Nancy is an invaluable asset to the team, and I sincerely hope she receives the recognition and promotion she truly deserves.

Food was good, but service was a bit slow. We were the only customers in at the time and food took a long time to come out.

Lewis, the manager, who welcomed us, couldn’t have been more helpful. Food and service was very good even though they’d been left short staffed today.

Our appetites are not what they once were so their 2 lunches for £11.49 is excellent value. There was quite a wait from ordering to receiving the food but we are retired and the wait wasn’t a problem. In fact it usually indicates it has been cooked fresh rather than having been hanging around for a while being kept warm. We both had the fish and chips and were very pleased. My only complaint would be that the garden peas might have been green painted ball bearings. They were either of very poor quality or hadn’t been cooked for long enough. The service was very good, especially from Luis who might have been the manager. We will definitely be returning.

Toilets disgusting, never use it. Food was okay. Spicy. Service was nice but had to ask for each bit as they were forgetful/ gave wrong orders, missing orders etc. We didn't bother asking for everything back but you can see each dish of the same food had different stuff. E.g. missing sauce or lemon, or sides. A single meal is same price as 2 so we bought double. Those who only had 1 portion looked rather hungry as they were picking up every part of the plate. For a pub I think it's average. Atmosphere was nice and staff were nice.

I go there quite alot thoroughly enjoy it, service on food counter could be quicker

Food was good but Petra the waitress was rude, didn't clear our plates and we didn't have fresh cutlery. She definitely needs to be taught how to deliver good customer service.

When I arrived at the Kembrey Inn I thought the decor and gardens looked rather forlorn, inside the decor and carpets need replacing, we waited for 35 minutes for our meal, but the food was amazing, so that was the saving grace.

The food was the worst we have ever tasted and we eat out alot. Was frozen produce. The restaurant was extremely dirty. Definitely wouldn't go again and definitely would not recommend going there.

Great food ,great atmosphere Staff very accommodating

Food was OK could have been bit better. Breakfast was very good. Place could do with updating and cleaning better, needs a lick of paint!

Staff was nice. Manager is very pleasant. Food and drink were good and reasonabley priced. We had a pizza and lasagne. All round pleasant pub for food.

Nice place nice food nice price

Buffet breakfast good choice reasonable quality decent price £11

Nancy and her team were fantastic today. Service was amazing. Nancy was friendly and welcoming as ever. Food was great and quick service. Nancy is always so welcoming.

Went for the meal deal which was great value for money. Great place to go for a reasonable priced meal. Not the place if you want fancy food. Overall nice place and always found staff to be pleasant

Turned up late for Breakfast but plenty of food. All the basics all hot and tasty. Nice greeting when we walked in gave us a good experience. Having experienced a bad one I can assure you this Brewers Fayre is defo a GOOD one.

Lovely breakfast here on Wednesday. Buffet not being used today as not too busy, so order taken at the table and breakfast brought out from the kitchen, which I prefer. Full cooked breakfast with all the usual items, plus a really nice continental breakfast spread as an alternative option. Looked after by the lovely Mel, who checked back to make sure everything was ok and I had everything I needed. She was friendly and helpful, nothing was too much trouble. Really enjoyed my experience here, a great way to start a busy day.

Went for breakfast, scrambled egg was a bit too runny. Other than that not bad to have breakfast here. Staff are lovely, work hard as they are constantly on the go

Visited this brewers fare on Sunday 7/7/24.Big mistake. Carvery is advertised as being from midday until 18:00hrs. Not so. Wifey and I arrived before 17:30 to find carvery area devoid of any food. Upon asking I was told they had ran out of meat so we would have to order from main menu. I ordered steak and ale pie chips and peas and the wife ordered the " crispy" haddock chips and peas. 45 mins wait and food arrived. Batter on haddock was as far from crispy as you can get. No bread + butter. Steak pie, well what can I say, 1 lousy little piece of steak. Good disgusting and cleanliness of the place left a lot to be desired. Will not be returning. Waste of time and money.

Arrived at 1500, not that busy. Carvery on display but only small piece of beef. On ordering carvery was not available, on menu available till 1800. been too busy. May be the voucher, Of 40% off which we had , had something to do with this. No trio of pies either. Not over impressed, eating area bit dirty, will not come back.

The Kembery Inn brewers Fayre was a great experience the food was good standard. Also the service being to a good standard and the staff where welcoming as you walk in. The atmosphere was quiet and was quick service of food and was not to busy. With great parking and great prices this was even at when you expect at 12pm for it but i was surprised. Thank you james Newport

Superb service and superb atmosphere Nancy was very welcoming we had a nice time whole having breakfast

Every week I come for coffee or breakfast before work and Nancy greets me like an old friend! The food is consistently brilliant, with great portion sizes. Service is good, and the Kembery has calm and welcoming atmosphere.. as well as being cool even on the warmest days!

Thank you Nancy for the lovely Breakfast... It's amazing!!

Great services very helpful and attentive Thankyou

It's ok, the food is not what I'd call exciting but it tastes ok. The service is flat but far from rude. Brewers fayre are hardly a premier restaurant but when you're paying hard earned cash a little bit of flair is not too much to ask.

Visited for Father’s Day, ordered food, and waited an abnormal amount of time and then the food had finally arrived. The nachos that we had ordered had just cheese and salsa on and arrived with the smallest amount of grated cheese and some cut up vegetables as salsa with no sauce. Some food arrived and others didn’t and we had to ask after waiting for an hour at this point, to only find out that the kitchen never received the order. The food had finally arrived only to be bland and not cooked the way it was requested. Staff were helpful and ensured they would give us free deserts which we decided to take up the offer. However, the cheesecake we had was disgusting. Will not be returning unfortunately.

Possibly one of the worst places I've ever been, the outside tables all had flooded ashtrays that smelt disgusting, the food was dreadful, the drinks were expensive, my first experience of a brewer's Fayre and definitely my last.

Not informed that Breakfast service finished @10:30 when paying for Breakfast on arrival. Which we discovered when we went to get some toast and pastries as they had all been cleared, as the service had finished.. The standard of cooked breakfast was appalling. The safe option would have been the wearing of safety glasses due to the bacon and hash browns being that well cremated. Definately a need for staff retraining with regards to Customer Service. 1st and last time in this Brewers Fayre 😡😡

Great breakfast . All you can eat children eat free , have to have an adult buy breakfast. Check with venue details. Other food avaliable during the day. Refill coffee and tea and soft drinks. Check prices before buying.

Only ever go for breakfast or Sunday carvery. Never had a bad meal yet

Great breakfast, bit busy, lots of professional eaters.....

This place is friendly, Nancy is always helpful. Food is good. The walls could do with a tidy up were the chairs rub up against the walls.

Under staffed during bank holiday weekend. Staff overwhelmed during breakfast and the food slow to come out on the buffet. Food not readily available and long queues to get coffee and toast as there's only one machine.

Very busy, but staff did an excellent job of keeping the the self serve going. I personally told the person in charge to her face this. Well done under the pressure.

Seen better days, food is ok-ish staff attitude no so much

Excellent Food, Excellent Service, Excellent Staff, First time going for Breakfast would definatly recommend !

Food not to bad could do with bigger portions for the price, The whole place could do with a good clean just looks tired and most things you touch is sticky,

Food was a good selection, especially the dessert line. Good staff and good allergy awareness. The manager actually came to make sure I had the food that wouldn't make me ill. Came in again and they were really great with my nan. Gentleman came out to help carry her plate to her table and help with her order.

Staff are very arrogant and the food portions aren't great. Pub isn't the cleanest either

Stayed next door at Premier Inn so this was the food outlet for it. Food was good and well presented. Staff were both friendly and very helpful. Good choice for breakfast.

Lovely warm welcome and clean surroundings but tables and chairs are a little worn and wobbly. It became quite tiresome at the dinner table, making sure drinks didn't topple over. Refillable drinks, special deals on food and daily specials on the board. Sundays there is a carvery. I ordered the fajita burger and it was thoroughly enjoyable. Staff more than happy to let us eat our own birthday cake after our meal. Even provided a knife to cut it with. Toilets could of been cleaner given it was a very quiet Monday night, but nowhere is perfect I suppose. Overall I would come back. At least to try the carvery.

Fantastic food by adam.great service top man adam.cant wait to come back.thank you enjoyable day

I was using this pub for 2 years, not anymore. I was there today after 2 pm. Food was overdried, fish taste like shoe. Staff wasnt too intrested. Long waiting time

Lunch deals are excellent value. Varied menus.

Came here just for a night away. So had dinner and breakfast here. The evening atmosphere was very quiet and the service slow mypartner waited 50 minutes for our food to be delivered but apart from that the food was lovely. The pub was very quiet though not many customers at all. The breakfast atmosphere was very quiet also the lady who served us was lovely and again the food was great and we didn't have to rush or queue for anything.

Amazing pub/restaurant can get busy but the atmosphere is quiet brilliant staff and the food is gorgeous

Go here fairly often with my mum, fab all you can eat continental breakfast and fry up. Tea coffee and fruit juices included in the price. The girl serving has been there for a couple of years now and she is so friendly and helpful, kembrey definitely want to keep her on, she helps make it such a good experience.

Had a lovely mother's day dinner, highly recommend

Food taste okay but things were missing of order. There was a group of us some of us waited for 1.30hr for food and it wasn't busy. There was fight in restaurant police was called in front of little children.

We dined at the Kembury Inn on Sunday the 10th of March (Mother’s Day) and we were disappointed by the overall experience. We waited for over an hour for our food, we ordered at 17:49 (receipt showed the time) and the food arrived around 18:55/19:00. Majority of the food was mildly warm at best and in addition to that we had to go and ask for the children’s starters and desserts (children’s meal deal was ordered for two of the children) as they were forgotten. We appreciated that it was Mother’s Day and staff may have been off sick etc. but we were only notified of the long wait for food when we already paid and this is something more staff should be drafted in for. I do work in a customer facing job myself so I do fully understand the issues that can happen on the daily but this time, it felt unacceptable. The one positive thing that came out from the visit was the members of the family who had the carvery did enjoy it and said everything was warm and tasted good. Overall, a disappointing visit at best for the Kembury Inn and some sort of compensation for this would be much appreciated.

Amazing experience, lovely food, Nancy & Mel go above and beyond for customers. Every time i have visited the service is impeccable.

Yes food was very nice.Took a long time between course's as they were very short staffed.

Very slow service, we waited just over 35mins for the main course and when we had finished I had to pester them to clear the plates ready for desert, to wait another 10mins before they were actually cleared. Desert arrived 10mins after that. Luckily we had refillable drinks and managed to get 4 rounds in in what was a very long meal....

Lovely breakfast, well cooked and presented ,good stock of all breakfast food to help yourself ,most dietary requirements are available

Went for the breakfast buffet. Had hardly any selection left and there was hairs in the mushrooms.

Food cold and poor service. Ignored several times also

Always happy at a brewers fayre. Do a great job of catering to my food intolerances.

Can't fault the carvery meats but, not being a great lover of peas, I wish there was a better selection of green veg.

Really need more staff sometimes one person taking food orders and serving bar whitbred need too sort it out used too be great going downhill fast

Staff were friendly & polite. Food was cooked perfectly. Could have done with more colour on the plate.

1st time here, great food, great staff, nice atmosphere

Food was good as was the service

Came here today for my husband’s birthday with family, was 12 of us. Good menu choices and good value for money. Can have refillable cold drinks and hot drinks! Service was a bit slow between starters and main but there was a lot of us so understandable. Food was hot and tasty! Some of us had desserts which were very nice. Staff were so friendly and they bought out the birthday cake whilst singing happy birthday. Will definitely visit here again.

waited 40 minutes for Cold tasteless food, never again.

Nancy and Mel was warm and welcoming. The breakfast was hot and enjoyable. They are both always so helpful when you come in to have breakfast.

We had a works breakfast here. Snotty eggs always a big put off for me. Service and price good just the chef needs sorting out.

Terrible service by the front of house staff member. We reserved a table, she told us we only had 30mins to eat our all you can eat breakfast because the table was reserved by someone else. Had to wait ten mins for so many items, sausages, eggs, tomato, yoghurts, croissants. So we had to wait for you! And when the time was up the place had many many empty tables with plates not cleared. There are so many nice friendly places to eat around Swindon I will be avoiding from now on. The food that did turn up was nice.

Had a fantastic Staff Christmas Party. Food was really good. Staff were really friendly. Shout out to Jen, Heather and Amber who waited on us! 5*****

Our first impression when we were shown to our table was how dirty the floor was, this was at 1020 in the morning, so it obviously hadn’t been cleaned since the previous night. There was food debris underneath the table and around the floor. We were meeting friends for lunch so while we waited for them to arrive we had a pretty decent coffee from a machine. When they arrived we chose our food which was delivered fairly quickly. My meal was of average quality, I chose the beef pie with chips and peas. I was given a very small portion of peas and the chips were only lukewarm. The beef pie, had it been hot would have been very good. I declined a dessert but the ones our friends had looked ok. There is plenty of free parking and the loos were clean.

A great venue for a good family get together

Felt sorry for staff doing the best they could with no staff food cold need to change the oil in fryer I guess mission impossible with no staff would not go for an evening meal again very disappointed food well over priced.

Meal was cold sprouts unedible , Mel the waitress was rushed off her feet having to serve a party of 30 on her own she needs a medal,

Time well spent and value for money.