Kembrey Inn Brewers Fayre in Swindon

Wouldn't step foot in this place again, got completely ripped off mothers day. They charged me just under double I didn't realise how much I was charged until I got home and checked my bank. I've been in 3 times since and they are not willing to do anything about it. Not to mention the food wasn't great and the service was disgusting, we was waiting for at least 50 mins then the food come out at all different times so half the table had finished before the other half even got their food. It's a shame really as this place was my go to but I will not be returning, it's gone downhill massively and are extremely understaffed.

Went for lunch with my two sisters and had the lunch meals and hot drinks. Was very pleased with what we got. Thanks

I use the Kembrey Inn regularly for breakfast on a weekend. Friendly staff, and a great variety of food on offer. Occasionally we'll eat out of an evening. Food is good: a vast improvement over recent years.

Good food, really great service but I the lady could’ve done with another set of hands, she seemed run off her feet

Called in for a Pint, it's very much standard issue Brewers Fayre. Service was quick and friendly and the beer was good.

Booked a table for 18 which was good but service very slow and had to be prompted about bringing food to table staff seemed unfriendly & miserable

The place was filthy and put me off my food

We go for breakfast on weekends with my children every other weekend. There is a variety of food and drink options available. I love the sausages and bacon the most. I recommend you enjoy your breakfast.

This place is normally pretty good for food as I've been a few times and friends and family have all gone separately who also like this place. However, when visiting last Sunday (2nd March) I was very disappointed. We went for breakfast and paid for the food upfront (as is required here) but then we had to wait for about an hour before we got our food. We spoke to a few other people on other tables around us who had also been waiting for a similar amount of time. Then when the food arrived it was pretty tepid and looked like the last scraps they could muster up at the end of the shift. The person serving us was lovely and did her best, but her colleague who was clearing tables was so dismissive and borderline rude with her attitude towards everyone. Just such a shame.

Good food, good service, a pleasant lunch shared by four.

Went above and beyond for my brothers birthday allowing him to make his own ice cream which he really enjoyed.

Unfortunately our experience wasn’t good. Despite having a booking, we had to wait a while whilst they found us a table. We had two vegetarians in our group and were very disappointed to be told after seating that the vegetarian sausages were not available. We were given extra vegetarian bacon to compensate and this had clearly been microwaved too long as it was hard. There were no baked beans, the fruit juice had run out, there was no hot chocolate available despite being advertised. Very unlikely we will return based on our disappointing visit this weekend.

Turned up at 2pm on a Sunday for a carvery pre booked but the carvery had run out of meat we weren’t told this until we went to the till to ask if we had to order at the till or someone would come to our table. If we’d have been told at the door we would have left. So we had to order of the menu queued for at least 10 / 15 minutes waiting to order When food came it wasn’t the best but ok won’t to back

The place wasnt busy and Food was ok but an hour wait for for simple food and then another over an hour wait for dessert and had to ask for it to be told oh I will go do that now. Is just poor service.

Happy greeting from Nancy on arrival as usual. She remembered our usual order of 4 poached eggs to the table. We love going for breakfast on a Sunday. Tastes amazing and plenty of it. Great value for money children eat for free

Was served by a lovely young girl in glass she was quick, friendly and polite our food was brought out by Nancy who as usual was friendly and polite the restaurant was clean and tidy nothing was too much for both girls will definitely be back

Great service from Nancy and Grace today. Who were flat out due to staffing shortages. But still kept everything to a good standard. Very helpful and friendly as always.

The food was good, but unfortunately the service was very slow and they brought my main course before my starter also my colleague never received his desert

Good food, and reasonably priced

We went as a family of 7 for the carvery and was very disappointed... it was all clearly frozen food that had been warmed up and was cold and potatoes were really hard

I visited the first time on Tuesday afternoon the food with excellent friendly staff and it to anyone who would like to there is plenty of room for wheelchair users I will definitely visit again

Often stop for breakfast when going to retail outlet at Swindon. Best to book in advance as can get busy . Great value buffet style breakfast Plenty of parking available. Easy to find from main road And 10 mins from outlet

The best pub meal we have had in a long time. Hot food and very tasty. We ordered from the specials meal and it was amazing value. The best vegan meal we have seen offered. The only downside was that the carpets are not in good condition. Plenty of parking

Food was fresh and tasty. Minus the loaded potato wedges which were not loaded..a tiny sprinkling of dried bacon and strands of cheese

Came in after the new year for a lunch and found out the menu has been updated and the prices have gotten even cheaper. Food quality is still good and the staff are great, served by Nancy at the bar. Will recommended coming in.

Good food excellent services we really enjoyed hope to come back soon ❤️❤️❤️❤️

Unfortunately, the service was not very good. Only one person at the bar serving drinks but also taking orders. The staff looked as though they didn't want to be there. We went on 22nd December. The main chef and manager were the only happy ones. The food was ok. My daughter has a Christmas tree garlic bread and pizza. They cut into triangles. To make look like a tree. It was quite disappointing.

My five star review is mainly for the professionalism and care shown by Casey and other staff members. I was in an exspensive establishment today who were not very helpful and caring. Casey and beyond and above. A great asset to the place.

I have a serious allergy to garlic. All the staff were really on it from the start. But! Casey went way, way above expectations with his concerns of cross contamination at the self serve servery. I assured him it was fine as I would find my nemesis very quickly, which I did---in the cauliflower cheese. That was my first choice and the reason I went for a vegetarian option. I filled a clean plate with all the other veg and went mostly satisfied. Then Casey turned up and apologised profusely again and again. He then made sure my wife and I could choose any dessert on the house! So, goodbye Toby carvery and a big Hello for future visits to Brewers Fayre. Thank you all for excellent service throughout. I'll be back!

Nancy looked after me very well. Merry Christmas!

Enjoyed a lovely fish and chip lunch.

Worth a visit, meals for everyone on the menu, and at an affordable price to.

Wonderful breakfast again, quick and efficient. Nancy was brilliant, great customer service. Thank you l.

Pulled in on my motorcycle to grab a hot meal on a very cold day. Saw that some of the tables had reserved signs on them, so chose a table for two that had no reserve sign. Was immediately approached by a large foreign lady who informed me that it was reserved, and I could sit only at the tables behind the bar area, which were deserted. I asked if all the tables in the dining area were reserved and the said that they were. My instincts told me that she was lying. A customer seated nearby was shaking her head, clearly disappointed with my treatment. Just to be sure, I sat near the entrance, and of course a couple came in, and she asked if they had reservations, and they told her that they didn't. And she promptly asked them to follow her and sat them in the dining are where all the tables were apparently "reserved". Needless to say I won't be going back.

Kitchen team need to get grip,I have arrived and expected the kind of short of service ordering just burger when was not busy at all,after placing order ,sit down and waited 50min for burger to arrive, God bless what would happened if I didn't go to the bar and asked where is my order,I have been on long trip from Newcastle and was looking forward to my meal, only just to send the manager back to kitchen just to get a portion of chips, as because when I mentioned about the meal is just arrived in seconds,I'm chef myself and I do believe burgers even frozen doesn't cook in seconds, well done team behind the bar top notch,team in kitchen I know is low wage pay job,but if u serve customers do they same way u would expect your meal come to the table.take a pride what u doing

I came with my wife and kids, food was really good, The chef showed an interest in what we thought about the food. The floor staff were very helpful and friendly. Definitely recommend coming here. We came on the 8th of December. Nancy was on the till very welcoming from start to finish.

We originally reserved dinner somewhere else than here, however on arrival at premier inn we can into brewers fayre for a coffee. We were so impressed with the menu and the staff we cancelled our original reservation at another well known establishment and booked a table here. Well so glad we did.. It was table for 2. Hubby ordered turkey with all trimmings and wow what a plate. It was huge and he said delicious. I had the 8oz rump steak, medium, and it was by far the best cooked steak I've had out in a very long time. Plate also came with loads of extras. We were both very impressed with this place. Not only was the food top notch, the staff were friendly, professional and couldn't do enough to help people. Also had the unlimited breakfast the following Morning which again food was excellent. Even had second helpings. I would definitely recommend kimbrey park brewers fayre to anyone in the area looking for a lovely meal out. You won't be disappointed. Reading previous reviews we nearly didn't come here. But our better judgment caught us. So glad it did. Only 1 criticism and this is just being picky. Could use a lick of Paint. That's it. If ever in the area again we will be eating here.

OMG. This place is grubby. Cannot have even had a vacuum in days and it really needs a deep clean. There were dried, crispy, peas on the floor and the feet of the table was encrusted with dirt and dust. Toilets were a disgrace and hard surfaces sticky. Even the outside desperately needs a lick of paint. We were seated promptly and the staff were friendly and approachable. Food was lukewarm but edible.

Mel was out waitress, and she excellent 😊👌 thank you Mel 😊

We were visiting family who live in Swindon and stay at the Kembrey park. Our experience at the Brewers Fayre was excellent. There was 6 in our party and I ordered for 4 of us but one of our meals had being missed off. The manger on duty was quick to rectify this and they dealt with it very well.

Food good staff friendly what more do you need

Mess all over the floor from the last group. Tables so sticky you dare not put anything down on them in fear of not getting it back. Service was non-existent, food was mediocre, would compare it to a weatherspoons. But I've probably had better food at a cheaper cost at most weatherspoons. Chairs super uncomfortable. Won't be rushing back to this one, that's for sure.

I attended a family, birthday party and was very pleased with everything. Could not fault a single thing. Staff were friendly and helpful, All the food was excellent. Will definitely be visiting again.

They were struggling with being short staffed by but they were friendly, professional and the actual food way exceeded our expectations. Recommend the burger, the Thai curry, cheesecake and crumble. Total bargain !

Food was ok - not sure on the pre booked meal deal as think we were overcharged. Terrible service, no staff only one waiting staff. Shame could be a thriving business with proper management.

Really good food fresh and hot and simple, really polite staff too

The staff were very helpful and friendly.

Normal, nothing good, nothing bad.

We had carvery the food was cold .and was only given half slice gamon and tiny slice beef . Carrots were very hard

The food was nice and it was clean and presentable

Pleasant breakfast, bit of a queue for coffee as it is one of those machines that grinds and brews fresh, which is ok but a bit slow. Everything you could want, and the black pudding was especially nice. Additionally the coffee was good, I had white americano, as Gibbs would say "Good coffee" but he has it black!

Good food breakfast. Service help your self buffet. Bit slow clearing tables

Enjoyed my visit to Brewers Fayre,food lovely & service,location.

I have to eat here due to work paying! My first night was terrible staff where lazy and couldn't be bothered, durty plats and glasses everywhere. 2nd night was a bit better, change of staff but still not good. Well breakfast was rubbish chef didn't put anything out till 7.20am even they say 7am! Plus then had to wait 15 minutes for eggs. The breakfast chef needs to find a another job!

Those homophobic progress flags everywhere. Staff dismissive, disabled toilets absolutely disgusting. Long wait and poor service for overpriced food. No love, care or attention to detail. Very dissapointing indeed. Long way off what it used to be.

Had the carvery Sunday dinner. Choice of beef, turkey or gammon. Excellent.

Mel set a table in the window for us, and Nancy quickly took our order. Great services from both of of them felt right at home food was great. We will be back for more thanks guys

Very warm and friendly welcome, as always from Nancy. The restaurant had a comfortable atmosphere in which to enjoy a relaxed breakfast. Food was delicious, well prepared and cooked perfectly. Plenty of choice on the buffet as well. Nancy and Mel were fabulous hosts who made us feel at home and that nothing was too much trouble.

Food is always lovely. It's cheap but a decent quality. We go every boxing day!

Staff are always friendly. Great value for money and food is always tasty. Clean restaurant with a good atmosphere. I'm always happy to return to the Kembrey.

Been here before but really let down last time. Food came out after an hour of waiting. Restaurant wasn't busy and didn't have any complicated food. When food did come out it was luke warm and the plates were hotter than the food. Think it was left under heat lamp for too long. Also they forgot our daughter's fries from her child's meal. Had to ask someone to get them.

on arrival greeted by member of staff called lewis, very good customer service when placing food order. Lewis even came over several times to make sure everything was ok with meals, if we asked for anything he had no problem getting it very friendly always smiling and makes you feel very welcome keep up the good work Lewis 😊😊

Excellent service, good food which was plentiful and hot and was topped up regularly Friendly service Lewis the manager was very polite, friendly and welcoming when he greeted us on arrival Would highly recommend

Breakfast for birthday girl. All good in the hood.

An absolute joke! Ive ordered a bowl0 of chips and never saw anything like it! they came in a small ramekin and there were maybe 5 chips in total. never again!

Jack, Maddie & Lily are a credit to the business, Great service & willing to help. One of the best mixed grills I've had in a long while. Definitely coming g back. 👍

Food was awful, tasteless, partially uncooked. Same round of drinks price difference by 40pence

We stayed at Premier Inn just nearby this restaurant for 3 weeks, so we used to go for dinner in the Restaurant and daily for Breakfast for us dinner were jsut ok as we are Vegetarian so limited options, but Breakfast is Good. I want to thank the servicing staff there for their hospitality, I remember a few names to whom I would give special Thanks, to Nancy, Emmely, Louise Thank you

I frequent here with my husband as the food is well priced and tasty. The staff are friendly, especially Nancy! Her service is impeccable. We visited on a busy evening and her patience in the face of frustrated patrons was amazing.

An okay experience- not great not terrible. The staff behind the bar were great, very friendly and attentive despite seemingly there not being enough of them. We ordered two cheese and bacon burgers. They kind of seemed somewhat thrown together. The beef was dry and chewy. The fries were nice but as pictured there was only the smallest amount of coleslaw. Everything- from the floors, to the tables and menus, was sticky. It was gross. Football was being shown in the bar which was great.

A cheap lunch had today , 2 mains and 2 coffes £17 , what's not to like 😋

This place always seems to be understaffed. Whether you’re at the bar just trying to order a drink, or waiting for your food, without fail every time your wait time is ridiculous. One customer commented she’d recently applied for a job here and been turned down due to the number of applications, hard to believe they’ve been inundated with applications given there is only ever one bar person and one person serving tables. Shame too as the food is good.

So this eatery was chosen as I am vegan and the breakfast menu advertised vegan options which is rare for a breakfast in Swindon . Disappointed to find on arrival that no clean tables or drinking cups were available. In fairness this was addressed after a few minutes wait. Unfortunately the vegan sausages and bacon are not available at the buffet and have to be cooked to order. Therefore, my fellow breakfaster had eaten their breakfast by the time mine had arrived. The vegan ‘sausages and bacon’ were Ok but slightly under cooked. Generally the place is tired and dirty. It has an extremely grubby looking carpet which looks like it had not been hovered or cleaned for several months. The wallpaper/paint on the wall next to the table was absolutely filthy. The restaurant had a 5 out 5 food rating which I was amazed to see given the overall grubbiness. I can see the attraction of unlimited breakfast buffets for a certain type of person but personally I would prefer quality over quantity.

Great food as always, service not too long to wait, friendly staff

Plenty of parking outside, now I know why, it wasn't busy, we found a table and checked out the menu. We approached the bar with only one person serving and taking food orders, after a considerable wait we placed our orders and showed BL card and were told none of the main meals are covered by this although they advertise it. The wait for the meals was quite long although the waitress did apologise as for the food the fish and chips seemed like it was oven cooked not crispy, gammon was 5oz should have been 8oz and lasagne was small. Food was very over priced for quality to sum up we will not be returning.

Excellent service over an extended hotel stay. Shout out to Nancy Lewis and lilly

Good menu choice, reasonable prices

After ordering it took over an hour for the food to come to us and then desert took around 40 min and after chasing two came and the kids deserts took another 20 min and when asked staff was not bothered

**5-Star Review for Nancy, Head Waitress, and Brewers Fayre Kembrey Inn, Swindon** I have been a customer at the Brewers Fayre Kembrey Inn in Swindon for the last few years, particularly for breakfast, and my experience has always been exceptional. Nancy, the head waitress, is a standout star in my visits. From the moment I arrive, she greets me with a warm smile and a friendly welcome, making me feel right at home. Nancy's proactive approach is truly impressive. She knows my usual order and ensures it is ready with no fuss, always meeting my specifications perfectly. Her attentiveness doesn't stop there; she consistently checks in to ask how the food is and if I need anything else. Nancy's dedication and outstanding service make her the best front-of-house staff member I have ever encountered. The food quality at Brewers Fayre Kembrey Inn is consistently high, served piping hot and meeting my vegetarian needs seamlessly. Nancy’s excellent service combined with the delicious breakfast offerings make this place a top recommendation. I highly recommend Brewers Fayre Kembrey Inn in Swindon for anyone seeking a first-class gourmet breakfast experience. Nancy is an invaluable asset to the team, and I sincerely hope she receives the recognition and promotion she truly deserves.

Food was good, but service was a bit slow. We were the only customers in at the time and food took a long time to come out.

Lewis, the manager, who welcomed us, couldn’t have been more helpful. Food and service was very good even though they’d been left short staffed today.

Toilets disgusting, never use it. Food was okay. Spicy. Service was nice but had to ask for each bit as they were forgetful/ gave wrong orders, missing orders etc. We didn't bother asking for everything back but you can see each dish of the same food had different stuff. E.g. missing sauce or lemon, or sides. A single meal is same price as 2 so we bought double. Those who only had 1 portion looked rather hungry as they were picking up every part of the plate. For a pub I think it's average. Atmosphere was nice and staff were nice.

Our appetites are not what they once were so their 2 lunches for £11.49 is excellent value. There was quite a wait from ordering to receiving the food but we are retired and the wait wasn’t a problem. In fact it usually indicates it has been cooked fresh rather than having been hanging around for a while being kept warm. We both had the fish and chips and were very pleased. My only complaint would be that the garden peas might have been green painted ball bearings. They were either of very poor quality or hadn’t been cooked for long enough. The service was very good, especially from Luis who might have been the manager. We will definitely be returning.

I go there quite alot thoroughly enjoy it, service on food counter could be quicker

Food was good but Petra the waitress was rude, didn't clear our plates and we didn't have fresh cutlery. She definitely needs to be taught how to deliver good customer service.

When I arrived at the Kembrey Inn I thought the decor and gardens looked rather forlorn, inside the decor and carpets need replacing, we waited for 35 minutes for our meal, but the food was amazing, so that was the saving grace.

The food was the worst we have ever tasted and we eat out alot. Was frozen produce. The restaurant was extremely dirty. Definitely wouldn't go again and definitely would not recommend going there.

Great food ,great atmosphere Staff very accommodating

Food was OK could have been bit better. Breakfast was very good. Place could do with updating and cleaning better, needs a lick of paint!

Staff was nice. Manager is very pleasant. Food and drink were good and reasonabley priced. We had a pizza and lasagne. All round pleasant pub for food.

Nice place nice food nice price

Buffet breakfast good choice reasonable quality decent price £11

Nancy and her team were fantastic today. Service was amazing. Nancy was friendly and welcoming as ever. Food was great and quick service. Nancy is always so welcoming.

Went for the meal deal which was great value for money. Great place to go for a reasonable priced meal. Not the place if you want fancy food. Overall nice place and always found staff to be pleasant

Turned up late for Breakfast but plenty of food. All the basics all hot and tasty. Nice greeting when we walked in gave us a good experience. Having experienced a bad one I can assure you this Brewers Fayre is defo a GOOD one.

Lovely breakfast here on Wednesday. Buffet not being used today as not too busy, so order taken at the table and breakfast brought out from the kitchen, which I prefer. Full cooked breakfast with all the usual items, plus a really nice continental breakfast spread as an alternative option. Looked after by the lovely Mel, who checked back to make sure everything was ok and I had everything I needed. She was friendly and helpful, nothing was too much trouble. Really enjoyed my experience here, a great way to start a busy day.

Went for breakfast, scrambled egg was a bit too runny. Other than that not bad to have breakfast here. Staff are lovely, work hard as they are constantly on the go

Visited this brewers fare on Sunday 7/7/24.Big mistake. Carvery is advertised as being from midday until 18:00hrs. Not so. Wifey and I arrived before 17:30 to find carvery area devoid of any food. Upon asking I was told they had ran out of meat so we would have to order from main menu. I ordered steak and ale pie chips and peas and the wife ordered the " crispy" haddock chips and peas. 45 mins wait and food arrived. Batter on haddock was as far from crispy as you can get. No bread + butter. Steak pie, well what can I say, 1 lousy little piece of steak. Good disgusting and cleanliness of the place left a lot to be desired. Will not be returning. Waste of time and money.

Arrived at 1500, not that busy. Carvery on display but only small piece of beef. On ordering carvery was not available, on menu available till 1800. been too busy. May be the voucher, Of 40% off which we had , had something to do with this. No trio of pies either. Not over impressed, eating area bit dirty, will not come back.

The Kembery Inn brewers Fayre was a great experience the food was good standard. Also the service being to a good standard and the staff where welcoming as you walk in. The atmosphere was quiet and was quick service of food and was not to busy. With great parking and great prices this was even at when you expect at 12pm for it but i was surprised. Thank you james Newport