Based on 1.291 opinions finded in 2 websites
Based on 1.291 opinions finded in 2 websites
Nº 233 in 415 in Tunbridge Wells
Nº 54 of 94 Other cuisines in Tunbridge Wells
Opinions
Place looked great, but looks can be deceiving. Staff were pleasant, but management really need to up their game. I’ve worked in the service industry for over 30 years and while I accept we can’t get everything right all the time to have one issue after another is unacceptable. We waited so long for a menu we then had to ask someone to take the food order after waiting 40 minutes. Then 70% of the food order was out of stock on our starter order, by the time we got our mains they weren’t even warm. A £26 roasted seabass looked like the sole out of a sweaty trainer and the medium steak I can’t even think of a comparison other than not of this world. Yes there was a discount given but still cost over £300 pounds. I will never be back and I recommend KFC over this place, which is where I ended up because we were left starving.
David Middleton . 2024-12-22
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Extremely professional service from the staff. The place was seriously busy with what appeared to be very few staff. Extremely impressed Every enquiry was met with a positive response and a smile. Even when there was a problem the young lady dealt with it as promptly as she possibly could given the amount of people pulling her in ever single direction possible. Thank you for making our night an enjoyable one. We will be back
Penny King . 2024-12-22
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What looks like a lovely venue but absolutely atrocious people working there ! We would love to comment on the food or the drinks but we got made so welcomed that we decided to walk out . If you don’t like hospitality change job!
Admin Admin . 2024-12-21
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The food was really good. However I’m going to mention the service. Lucy P was brilliant. It was a busy Xmas lunch with work colleagues and Lucy navigated around all our requests and never got it wrong! She remembered orders without writing it down. Friendly and smiling. The reason. Why you come back to a place is because of how they make you feel. I felt welcomed. Well done.
Andrew Johnson . 2024-12-20
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Fantastic looking place unfortunately let down by the quality of the food , service was very average,
Sam Stillman . 2024-12-19
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Poor service, took 2 hours to get food. Nice setting but sat on a table next to a ceiling leaking water. So many tables were given food but then had to wait 5 minutes to be given cutlery to eat. Food was okay but nothing special and not worth the price.
Harry Lade . 2024-12-19
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What an absolute waste of space the barmaid is, eastern European for sure, useless at her job rude arrogant and this is the last time I will ever eat there haven't eaten there many times in the past. No thank you very much. Get yourself some decent stuff. Food was overcooked
Nigel Hayes . 2024-12-19
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Really disappointing meal. Came in this evening as a group of 8 for a roast dinner which we had planned and booked 3 weeks in advance. We were disappointed from the get go. We arrived on time for our reservation but the table was not ready despite there being several empty tables. After waiting for 10 minuets for the table to be ready there were not enough chairs or cutlery for our party. No menus were given to us and the promise of extra cutlery was not fulfilled until we had to ask again. When we managed to forage for some menus we found that there were no Sunday options on the menu so we finally flagged down a staff member 40 mins after we had arrived and were told that the only roast option was beef. This is disappointing in itself as several of us wanted one of the other options but at least we could still have a roast right? At first glance the roast dinner looked well presented. Actually eating the dinner was another story. The beef was very rare and flavourless, I like rare beef but it was so rare that it was cold and difficult to cut. The gravy was very very sweet, almost like it had been infused with some sort of syrup. A few of us ordered Mac and cheese as a side which was dry and lacking in cheese but somehow managed to be the star of the show. We were not asked how our meal was or if we needed anything during our visit. Given the difficulty we had getting the attention of a staff member to take our order in the first place discussing our dissatisfaction was not on the cards. We wanted to pay for our overpriced meal and leave before the experience got any worse. Imagine my surprise when upon receipt of the bill it was noted that a 12.5% service charge had been added. The service was tragic. The whole meal wasn’t even worth 12.5% of the entire bill! To summarise: Over priced Poor customer service Terrible food If you’re in the market for a decent roast dinner in a family run restaurant with attentive staff you should try TN1 Bar and Grill. Only ever had positive experiences.
molly coulstock . 2024-12-15
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Had a work Christmas meal here last night... The atmosphere was lovely but a number of us had the beef which was tough, chewy and inedible. A shame
James Walker . 2024-12-14
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I went to the white bear pub tunbridge wells with my mum There today I had a lemonade and I really enjoyed it It was of the best lemonade I have ever had in the whole wide world The staff that work there are very kind lovely friendly The service there is very good amazing wonderful I had a lovely experience there today at the white bear pub tunbridge wells This place gets it's very first 5 out of 5 star rating by me Enjoy reading your google review by me Have a lovely rest of your day 5 stars all around
Charlie Williams . 2024-12-10
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Two of us had the battered fish which was overcooked and more batter than fish. Whilst one of the waiters was charming, we had long waits for service between courses and had to get our own wine glasses after ordering a bottle of wine as none were brought to us. Disappointing sadly.
Nick Redman . 2024-12-10
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Average at best, cold roast for £25. Horseradish arrived when the meal was almost finished. Could be so much better
Richard Thomas . 2024-12-08
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A lovely atmosphere in the bar and loved the pile of dog beds for furry friends….we had a lovely meal in the restaurant with a large table of 16, including children and babies, we pre booked meals and all served quickly and great food, thoroughly recommend
David Thomas . 2024-12-08
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We had an excellent visit to this lovely pub.. The food was excellent and very reasonable priced. There was no rush and didn’t have to leave the table after two hours which some Restaurants do. The atmosphere is amazing. We will definitely return.
Tim Brewer . 2024-12-02
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MORE LIKE A NIGHTCLUB THAN A RESTAURANT. My Mum, 91, booked a table for my birthday (her son) and her grandson's birthday. Shambolic from the outset – we were sat under heat lamps that were frying us from one side. Asked them to be turned down, but instead they turned them off, so we ended up in coats and scarves. Two starters missing. Mains finally arrived one and a half hours in, with again one delayed. Random drinks and dishes brought to the table that were not ours. The background music was loud but bearable but then before we'd finished our mains it comes on FULL VOLUME. Bear in mind this is a restaurant, not a nightclub – the room has no dancefloor and is entirely dining tables. Poor Mum, who is hard of hearing, was unable to understand anyone – as were the rest of the table without shouting. Couple on the next table were rolling their eyes and leaning in so they could converse. I asked for the volume to be turned down, but no response. Complained to the manager. We hadn't even finished our meal, but could not bear to carry on with this fiasco any longer. Put down our cutlery and left, pushing Mum in her wheelchair past two massive speakers blasting out music. We got dessert from the M&S garage on the way back and ate it at Mum's. If you have endless patience and like eating in a disco go for it, but what should have been a celebratory family meal out was a complete disaster. We'd been to the White Bear once before in the summer, and there had been no excruciatingly loud music. Food: gussied-up average pub fare, burgers and fish. Smallish portions. The chicken dish was cold. Was not presented with a bill and we left without paying, but the next day found they'd unilaterally taken £55 from Mum's account at 2AM for a "booking fee". Felt so sorry for Mum, who rarely gets out and had planned this as a special occasion. One of the worst dining experiences I've ever had, and I've had some shockers.
Daniel Novak . 2024-11-27
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We came for a 50th birthday meal and it was a nightmare from start to finish. The menu they show online is not the same as the one they actually have so immediately the food options we wanted weren’t available and then other options on their menu were also already unavailable. It was 30 minutes before we were able to order a drink and this was only because we asked a staff member to come over, we had to go to the bar for all other drinks as no one was coming to us. We ordered two Camembert for the starter and were told there was only one which was fine until they then bought out all the rest of the starters and told us they don’t actually have any Camembert so we just were left with nothing, they managed to leave it on the bill though. Our booking was for 7:30 and the mains didn’t start to come out until 9 where the pasta was freezing cold in a hot bowl and the last main came out 15 minutes after the first. It was too loud in there to hear anything anyone was saying around the table. The staff did next to nothing to compensate for the absolute disaster of a meal apart from taking the two cheapest drinks and some fries off the bill. What was supposed to be a special occasion was a real let down and staff even said to us that everyone else’s meals had been bad too. It was not worth the time or the money.
Sophia Austin . 2024-11-24
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Second time here and service is good and kind and the music and vibe is relaxing. Have eaten here before and remember it being good. No white bears working, though, unfortunately.
Will Stewart . 2024-11-14
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Nice clean and approachable staff
henry peralta . 2024-10-29
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Popped in after a meal for a couple of pints. This place would be a 4/5 star as it is very nice but at 7.00 for a pint of Camden Lager I can't give it anymore than a 3 star which is a real shame. Point to note is most places in Tunbridge Wells were very expensive for drinks, food was roughly what you expect these days
Brian Ridley . 2024-10-25
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Booked a special birthday here - absolutely terrible. Pub ran out of Prosecco at 8pm Saturday night, no one served us despite preordering. Mains took 2hrs to come out. Toilets flooded as they let in people from a muddy festival who cleaned their boots there…. Oh and no response to my complaint since!!! Honestly terrible!!
Kindly Max . 2024-10-24
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Some of the best pub food I have tried with reasonable prices. Their white bear burger is massive (and tasty). The pork belly cumberland sunday roast was also amazing. The Yorkshire pudding s spot on! Their food s super generous in portion.
Lo Yuet Chan . 2024-10-15
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We had an excellent meal at the White Bear, friendly staff and good fiood
Stuart Reeves . 2024-10-11
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Just popped in for dinner with my second wife and was pleasantly surprised how good the food was, how pleasant Andy was and the only thing missing was custard.
Elaine Middleton . 2024-10-01
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Excellent atmosphere, very cozy yet spacious seating, helpful staff, great burgers.
Evangelos Skotiniotis . 2024-09-23
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We experienced difficulties in getting attention to get drinks and the bill. I had to go to the bar to order drinks even though I’d been at the table some time. The bill took a frustratingly long time to get someone’s attention and then get paid. We had fillet steak which was very good and perfectly cooked.
Anthony McKenna . 2024-09-22
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The best roast dinner in tunbridge wells. Excellent service. Lucy was a star!
Charlotte Poole . 2024-09-15
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Had a lovely lunch there, Lucy was a superb host and was just fantastic. She even opened the roof so we could sit in the sun. Perfect!
Glenn Campbell . 2024-09-14
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Lovely atmosphere, delicious food, good value. Our water was fabulous, very attentive to small details which enhanced the whole experience. The desserts are absolutely delicious, especially the chocolate parfait!
Barbara Hodgson . 2024-08-21
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My daughter celebrated her 18th birthday at the White Bear, Tunbridge Wells with her friends this month (Aug). From the moment we contacted them about booking, they were polite, courteous and went above and beyond to help us organise the evening. They checked in with us about the booking on the run up to the event, and when things changed slightly as short notice, they were kind and accommodating. My daughter had a wonderful evening with her friends, and as a parent, I felt comfortable her being in a pub with her friends because the atmosphere of the White Bear was lovely and welcoming. The staff were brilliant at checking ID (rightly so!) and everyone behind the bar was super lovely, giving excellent customer service. We would definitely recommend the White Bear for anyone looking for bespoke small gatherings to celebrate. The area they offered us catered for up to 30 people. My daughter has some lovely memories, celebrating her 18th with her friends here, that she will treasure forever. Thank you so much to all the staff and management team.
Mia-Louise Connor . 2024-08-20
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Friendly staff... Comfortable chairs, soacious
Florence Card . 2024-08-14
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Thank you Casper for the excellent service! Went above and beyond and delivered an extremely memorable birthday dinner for our family. Special thanks to the chefs too for the lovely food! Highly recommend
Alana Mia Guymer . 2024-08-07
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A lovely bar and restaurant. The roof is open at the back and it was a lovely sunny day. This is what we’d call a posh pub as the food is at treat prices with a rib eye steak being £37. Good service, great food and attentive service. A little pricey.
Darren A. Smith . 2024-08-04
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Good garden but food can be a bit hit and miss with limited vegitarian options.
Chris Elwood . 2024-08-03
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Called in for a beautiful drink of interior staff. Very friendly food looked amazing
amanda waterhouse . 2024-08-03
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Well, this has to be one of the nicest places to visit on a trip to Royal Tunbridge Wells. The food and service was of an exceptional standard. The ambience is perfect. We only popped in for a lunch. Best burger I've had in such a long time. Big compliments to the chef and waiting staff!
David James Clark . 2024-08-03
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My burger that I had ( the classic) was boring and overpriced for what it is, there was hardly any cheese and it looked like a kids portion. I expected a bit from what the price is as it’s £16.50 and left me still hungry. As a chef myself I expected a much bigger portion and not plain basic food with dull taste. And no side salad??? Won’t be coming here again
Scarley_Blob . 2024-07-29
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Reasonably priced, food was good, service could be improved.
Samantha Holland . 2024-07-28
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Such a lovely dog friendly place.. very cozy and staff was very attentive 🤍
Tatyana Tyler . 2024-07-27
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A wonderful visit for a Sunday roast at the white bear. Great food and service with a cosy atmosphere. For more details on our visit including the dishes we ordered, the total cost and our in depth reviews please check out our instagram page @familyfoodreviewsofficial
FamilyFoodReviews Official . 2024-07-23
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1Atmosphere 1. Theme - Typical chain pub atmosphere 2. Entertainment - jazzy soft music playing throughout service. 3. Facilities - good setting and accessible toilets 4. Cleanliness - clean and serviceable throughout 2 Service 1. Timely - very good 2. Attentive - once the food came we didn't see out server again 3. Friendly - very friendly and accommodating to our requests 3 Food 1. Presentation - poor. We ordered a burger, two kids meals and a roast. The burger was the best presentation of all three. The rest was as though it was just thrown in a plate and no afterthought for presentation. 2. Quality of food - poor. The gravy was too watered down. The kids burger was a slider, not a kids sized burger and was too small. The roast beef was two thin slices of underdone beef. No seasoning. Bland. The drinks came with lemonade that was off and we had to request a replacement. 3. Value for money - not worth it. They cut corners and expect the customer to not notice. The fries from the burger meals were not enough. They came in a cup but it was lined with baking paper folded in a way that only amounted to a third of the cup full. The roast was not filling and I was left hungry afterwards. The best part of the meal was the adult burger which was a good size, well done and satisfying. Shame about skimping on the fries.
Rahji Shrinarine (Capt Black) . 2024-07-21
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Food as one would expect but nothing exciting. Service was good and staff very pleasant and friendly. I would go again, for the right occasion.
Greg B . 2024-07-14
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Great relaxing posh pub with good food and drinks. Atmosphere is relaxed and quiet and staff are friendly.
Clarke . 2024-07-09
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Nice venue but turned on Sports TV way too loud & spoilt the atmosphere. Menu is not cheap £36 per steak but good quality
Mark Austen . 2024-07-06
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Firstly I don't know who chose the wine list but I ordered two different glasses of red wine both of which were absolutely revolting and undrinkable. Then I ordered two more drinks at 10.45 (a cocktail for me and pint for my husband) the cocktail obviously took a little time to make by which time we had been told by a security guard that the bar was closing at 11pm, when I said oh it's ok we just made our last order he said No, you have to go at 11....my cocktail hadn't even arrived. The barman hadn't told me as much when I ordered, if I had known I wouldn't have spent another £17 on drinks only to be told I had to drink it in under 10 minutes. I left seriously angry...it is really not on that people are told to drink up and get thrown out at 11 on the dot on a Saturday night. I wouldn't return again.
Laura Foley . 2024-06-23
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Enjoys a Sunday roast here on Father’s Day. Hadnt booked but they were able to accommodate us with our dog. The service was great. Happy and attentive. Water and biscuits for our pup. Food was lovely. All four of us had different roast dinners. Good portion sizes, hot and very tasty.
Julie G . 2024-06-19
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Solice from the rain, drinks are expensive, sausage and potatoes, with pesto sauce and cabbage (not green beans as the menu stated) was an interesting take on the classic sausage and mash, but the sausage quality is extremely questionable, terribly poor quality to be honest. Also, the deconstructed cheesecake is hideous, a bowl of double cream, possibley a dollop of clotted cream, a bit of raspberry jam, and some smashed digestive biscuit! It was suppose to be rhubarb and raspberry cheesecake, and was nothing of the sort.
Victoria Sheppard . 2024-06-16
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Fantastic Sunday lunch, good size portions, and really nice accompaniments. Service friendly but not intrusive. Will come again!
amytutters . 2024-05-19
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Late walk in on a Thursday night. Nice staff and although the kitchen was just about to close they rang through a few portions of fish and chips for us. The food was tasty and fresh. The sauces of tartare and curry were bang on too. Will visit again
Jules Staveley . 2024-05-17
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Lovely restaurant environment - we were sat in the orangery. The team were welcoming and our waiter really friendly. Unfortunately we were left very disappointed by the Sunday roast, especially for the cost. Whilst the beef was perfectly cooked (not always a guarantee) it was tasteless and had no seasoning or flavour . Same for the overcooked Yorkshire puddings but fortunately the delicious gravy helped plus adding a lot of salt ourselves. Our potato’s looked great and so we didn’t mind the small portion however they were rock hard and I couldn’t eat mine. The veg however was the star and I recommend getting the parsnip side.
Francesca Walters . 2024-05-06
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Went with a friend to eat last night. what has happened to this lovely pub? The back where they open the terrace looked so tacky! False plants everywhere they have now, horrible metal garden's chairs everywhere. Where are the real olive trees that used to be there? The music was far to loud for a restaurant, we had to shout to be able to talk! so unable to relax. we ordered 2 chickens with vegs the chicken was tiny and everything was cold so it had to come back to the kitchen. when it all came back the carrots and potatoes were burned therefore we could not eat them. The Yorkshire puddings were crunchy as a meringue we had to put some gravy on top to soften them. Was cold gravy because we could not get the attention of a water as they were wising thought faster than Mick Jagger on the stage! we asked for some tap water at the bar and they did not bring us a jug but 2 glasses with 1/4 of water and 2/3 of ice! they had forgotten our cutlery before bringing us food. we had to run after people to get some salt and pepper... how on earth, is the publican managing to make some kind of benefice??? out of dreadful food, dreadful service? Let's see how long it's going to last!
nathalie miletto . 2024-05-06
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After posting the following review, Catherine from the pub contacted me directly, apologised for the confusion over drinks and offered us a £66 voucher. My friends and I visited the pub last Saturday and had a lovely meal and service was great. Mistakes happen, but they can be forgiven if they are acknowledged and rectified. Hope to visit the pub again soon. Thank you. A beautiful eclectic pub with a great atmosphere, but sadly the food didn't live up to much and ridiculous price for drinks! We ordered a blush prosecco before being seated at our table so did not have a menu. After dining we asked for the bill and the prosecco was £66! I feel the service staff should have warned us the blush prosecco was double the price of normal prosecco. Very disappointing, won't be going back
jan smith . 2024-04-22
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Food was pretty poor to be honest , very basic and very expensive for what it was.
Molly Keating . 2024-04-15
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Great pub restaurant along TW high street! Close to the station, minutes walk. Cosy and warm vibes. Lovely staff. I would rate the food 7/10, and the portions were generous. Menu lacks variety though but we went on a Sunday and had the roast. Definitely get the pigs in “duvet” as a side.
S R . 2024-04-07
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I get that it's royal tunbridge Wells but for the price of 2 drinks i'd expect the red carpet the drink extortionate prices
Amy Holderness . 2024-04-05
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The place and the service could not be faulted but the food leaves a lot to be desired. The starters were very good and cannot fault but the main courses that we ordered were very poor quality. The filet steak was extremely salty and very dry. The two burgers were very evidently pre cooked and then reheated as they were extremely tough to cut and eat. The risotto was tasteless, mushy and totally inedible. The desert that we chose of apple and pear crumble was strewed fruit sprinkled with crushed granola biscuits. After we advised the server of our do satisfaction she offered to replace the risotto but we had been out of the food and were not prepared to wait 40 mins for something new. We had to ask to remove the risotto from the bill
Trevor Zahra . 2024-03-23
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this was intended to be our 30th wedding anniversary celebration, unfortunately it was very disappointing, the food was awful. I had what I thought would be a delicious burger but it was like trying to eat a rubber tyre, and the chips were made with rotten potatoes, burger buns were stone cold out of the fridge. All in all a dreadful plate of food, we complained to our waiter which brought no response. Not a place to be revisited nor recommended
Eve Rogers . 2024-03-21
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Taken through to extended bar area which was cold, ordered food which was frankly second rate (The batter on the fish was like concrete) and toilets were dirty and smelt. Cannot return and managers need to up their game!!
David Williams . 2024-03-17
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Absolutely love this restaurant. The outside area, both in winter and summer, provide a relaxing atmosphere to enjoy amazing food and drinks.
Eleanor Hazelton . 2024-03-17
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Hello. I just want to know, is smoking allowed outside?
Michael . 2024-03-13
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Amazing pub with delicious food 😋
Lucas Mariano . 2024-03-06
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What a find! We were struggling to locate anywhere with the kitchen open for late lunch (that wasn’t a cafe serving sandwiches) and got very lucky with the white bear. Dog friendly and super attentive from the moment we walked in from the cold rainy outdoors. Dog water and adorable treats brought to us the second we sat down 🧡 The atmosphere is super cosy with lovely low lighting and candles on every table - really calm and relaxing. The food was super lovely, enjoyed a generous portion of fish and chips from their lunch menu and left feeling stuffed! The staff were fantastic and very friendly, checking in on us to bring our courses within perfect timing. Ignore the other horrible reviews and go have a brilliant pub lunch at this spot, won’t disappoint 👌🏼
Nat M . 2024-02-20
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2nd time visited, really nice place, great service, good atmosphere, will go back..
David Woodward . 2024-02-17
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An unfortunate experience at the white bear. No coordination from the staff. Was told when ordering that certain drink were not available. The food was basic and not good quality. The burger we ordered was hard, overcooked and full of cartilage. I would not recommend accept to have a quick drink.
David Knowles . 2024-02-15
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Nice atmosphere when we visited last week.
Mike Shawyer . 2024-02-11
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Went down to white bear today for some brunch only to find the establishment closed with no warning on their website waste of a journey
Dan . 2024-01-31
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Fantastic pub, lovely décor, great service, superb wines
Paul Bay . 2024-01-31
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Lovely staff. Nice atmosphere. Greasy fish Cold mushy peas
Jan D . 2024-01-19
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We booked Sunday lunch in The Orangery. The decor was amazing and so was the food.
cris day . 2024-01-16
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Hadn’t been there since October when we had a poor experience however, this time staff were very attentive and made every effort to make sure we were satisfied. Food and wine good too.
Sally S . 2024-01-14
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This place is really well presented and nice to be in. The staff are friendly as well.
Gary Roberts . 2024-01-12
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A lovely and deceptively spacious pub diner in the centre of town. Parking is a couple of minutes walk but worth the effort. We'll decorated and comfortable. Staff are welcoming and friendly. Recommended.
alwyn whitlock . 2024-01-08
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Nice decor/atmosphere. Food good. Table service good. The main problem with this venue is that when you step in the front door there’s no one to welcome you. We walked up to the bar but were ignored for around 10 minutes. Finally someone spoke to us and we were told to find a table and come back to order. It was only when I reiterated that we had booked that I was told to go around the corner to the restaurant area. No signs. No greeting. There needs to be a greeting point inside the front door to direct people.
dazzaslazza . 2024-01-07
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Visited the White Bear on the 27th Dec with friends. We were sat out the back part which was atmospheric & the ambience was great, buzzing but not too loud. Our table was booked for 2pm & we didnt stagger out til 7pm! Our Waitress was knowledgable & friendly & we werent rushed at all. Food was great, tasty & good choice on the menu. We spent far too much on wine but that was our own fault 😅 Had visited in the past when it was the old Tun Wells Bar & Grill & it seemed just as good. Thank you.
Dani Webb . 2023-12-31
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Great service , looked after well by the staff with a smile and enthusiasm. Food was great too !
Jo Parker Prescott . 2023-12-31
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Visited on xmas day 2023 for lunch with hub and 2 adult kids. Lots of pressure to get it right and they did. Room beautifully dressed, food honestly fantastic and service warm, friendly and efficient. I am usually the xmas cook and running around but eating out meant we were all round the table together for 3 hours. Perfect. Thank you!!
Sue Frost . 2023-12-28
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The White Bear in Tunbridge Wells offers a delightful experience marked by its warm and inviting atmosphere. The staff's friendly and welcoming attitude stands out, creating a positive first impression. During my visit, I indulged in the Parfait and triple-cooked chips paired with a refreshing beer or two ( well it is Christmas ) 😊 The Parfait was tasty and the triple-cooked chips were a crispy and satisfying accompaniment, adding a nice touch to the overall dining experience. The attention to detail in the preparation of these dishes was evident, reflecting the culinary expertise of the kitchen. What truly impressed me was the swift service – a testament to the staff's efficiency and dedication. The prompt delivery of my order contributed to a seamless and enjoyable dining experience. The White Bear's commitment to both quality cuisine and exceptional service makes it a standout choice in Tunbridge Wells. Whether you're seeking a casual snack or something more substantial, the White Bear offers a welcoming ambiance.
Mem Adem . 2023-12-27
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Brevity is necessary here, as wasting my time will be adding insult to injuty. Food for the price atrocious. Scallops the size of button holes and tasteless.Forty minutes [ to include two "any chance " chase ups] between courses. Steak and mushroom pies: five......yes bloody FIVE small pieces of tasteless offerings, obviously cooked from frozen in an all "singing all dancing" microwave, to such a degree that I literally burnt my thumb on the pastry! Not ideal with which to begin the festive season with the extended family.........
David Whittaker . 2023-12-26
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Whispering Angel by the bottle 🥂🥂❤️❤️
Simon F Rigo . 2023-12-23
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Smart pub, great comfy armchairs, great location and good food.
S DD . 2023-12-22
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Found it a bit pretentious and not particularly friendly. Only pub we've been in in Tunbridge Wells that didn't make us feel welcome.
Tammy Foster . 2023-12-19
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We came here for our Christmas meal. I do not normally like to leave negative reviews but unfortunately we had a number of issues. Some of the dishes were misrepresented on the menu and did not come with all the listed ingredients. For example, the brussel sprouts with bacon and chestnuts did not arrive with chestnuts. The raclette potato did not come with pickles and possibly also not with reclette. When our mains arrived they were scant and cold. The meat was dry and the potatoes were hard, you couldn't even cut them. Some of the mains arrived incomplete. On request, we were given fresh potatoes. At the end of the meal when we received the bill, the £60 deposit had not been deducted and we had to ask to have it removed. Had we not have noticed this, we would have paid it twice. To the credit of the staff, they were very kind and when we made them aware at the end of the meal, they did deduct money from our bill. However, overall I would be unable to recommend this restaurant based on our experiences.
Karen . 2023-12-18
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Lucy M was a fantastic waitress and the floor manager was also engaging and chatty, and the experience was massively improved by their friendly and positive attitudes
Rex J Hopper . 2023-12-17
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I organised a 30th dinner with friends for my partner and I was not disappointed! We had Henry who was super friendly and really accommodating. He was very attentive and went the extra mile, give this guy a raise! The food was great. Will defiantly be coming back!
Hannah Groves . 2023-12-17
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Can’t fault Henry who looked after us but the food… was late, cold and very disappointing. Starters in particular were poor, none of the main ingredients listed in the description, no cheese on Raclette! Burrata was not even a 8th of one ball…! The main was COLD and the roast potatoes tasted like they were from a deep fat fryer with old oil, no seasoning on the table and puddings were all extremely small! For one of the more pricy set Christmas Menus in town we expected a good tasty meal :(
Rebecca Jones . 2023-12-16
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Very good restaurant, the seats are spacious and the atmosphere cozy.
Martin Desjardins . 2023-12-14
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My husband and I had lunch at the White Bear on 21 November in Tunbridge Wells. We had not visited this restaurant before and found it most cosy and warm. Graham served us and was most gracious and helpful. His assistant Nathan was also very friendly and courteous. Happy Christmas to you both. Mr and Mrs Philip Purdon Herts.
Margery Purdon . 2023-12-13
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We visited the White Bear for a family meal. The food was great, and everyone enjoyed their meals. It was busy and buzzing, with quite loud music. Lots of selection on the menu. Great place for a celebration.
Fay Hamilton . 2023-12-12
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Great atmosphere. Average Food (served late and not hot). Prices too high.
Victoria Ludlow . 2023-12-11
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Had a lovely roast today, definitely up there with the best I’ve had. Always known this place for a banging roast but today was different gravy. Big compliments to chef :)
Charlie Butcher . 2023-12-10
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It’s a lovely pub. Really nice atmosphere. Staff are great, but not enough of them. Only one person behind the bar.
Peter Brighton . 2023-12-10
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This is definitely my favourite place at Tunbridge Wells. From the moment I walked in everything was just perfect. The interior, music, even the temperature was just right. There is so many places overheated or just cold. I am very precise in what I like and yes The white bear gets all the high score from me. I also wish to say that the people working there are supper professional and friendly. Honestly top class. Food was divine. I had great cup of coffee which was made up to my liking with genuine kindness and patience from the girl called Anna. She is an asset to this already great place. For lunch I had set menu, mushrooms on toast which were so delicious and haddock with chips. Chefs are doing fantastic job there too. I will be definitely keep coming back. Thank you guys for creating such a lovely place. Sylwia
Sylwia T. . 2023-12-07
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We visited White Bear for the first time last night and enjoyed the food and atmosphere very much. We would like to add a special mention to Anna who served us perfectly.
Lynda Middlemiss . 2023-11-24
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Beautiful place, warm and comfortable. Nice food, high quality produce. Very accommodating with daughters allergies during preorder stage via email. Very quiet and yet service was extremely slow, with hungry kids. Needed to go and collect our own drinks from the bar because waitress was taking order, making drinks etc all on her own. Would definitely return it was obviously just a slow evening.
missP . 2023-11-20
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Great atmosphere and a couple of drinks here with friends. Would definitely return. Lots of seating area
Elle Aerts . 2023-11-19
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Nice place, good food. Worth a visit
Damian Murtagh . 2023-11-17
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Only popped in for predinner drinks, but will be back soon ! Loved the vibe!
Beth Ruffell . 2023-11-14
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Great lunch and brilliant service from Graham and Maddie Will definitely return ps They also serve Harvey’s!
Chris Jones . 2023-11-10
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Graham ... charming and very professional and helpful. Lovely happy chirpy chap!
Katrina Miller . 2023-11-07
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Aaran was a great waiter. Lovely food and great atmosphere! Gravy could have been thicker for all round 5s.
Christina King . 2023-11-05
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Pros: Fantastic food, especially the Sunday roast, beautiful outside terrace area, great atmosphere. Cons: Poor service (staff unaware of menu, food missing from order, being completely ignored when trying to order drinks at the bar).
Sacha C . 2023-11-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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