Based on 990 opinions finded in 4 websites
Based on 990 opinions finded in 4 websites
Nº 229 in 415 in Tunbridge Wells
Nº 54 of 94 Other cuisines in Tunbridge Wells
Opinions
Been going here for years, It's a lovely Costa as long as you can get a seat which during term time at lunch time and after school is not the easiest thing to do
Charlotte Franklin (MrsF) . 2024-11-30
MORE AT Google
The environment was excellent, the coffee was great, and the staff were very friendly.
Noman Ali . 2024-10-01
MORE AT Google
Unfortunately I went in at 4pm and the floors were being mop and my drinks took 30mins and by the time it all got called out my food was stone cold. I felt unwelcome here. The store manager rolled her eyes at me when I walk in the door and so did the blonde barista while we sat at a table and she couldn’t mop. I was hight disappointed as when we used to come in it was all so cheerful with gabbi and the rest of the team. I’m so sad that this happened as it’s treat for us
Beth Whybra . 2024-07-20
MORE AT Google
quick delivery really nice drinks
john . 2024-06-22
MORE AT Just Eat
the drinks were only 3/4 full again third time from this store that your shorted on a large drink but only receive three quarters of a cup full
john . 2024-06-17
MORE AT Just Eat
Good Place to Meet for a Meeting, only had Drinks
Diana Walker . 2024-06-15
MORE AT Google
Will better if more 2 persons tables
Aleksandra Sobolevska . 2024-06-07
MORE AT Google
Regular coffe shop closed. Poppped into Costa. Waited 10 mins for a luke warm coffee and the best bit, they charge me £3.90 for a medium coffee. Won't be going there again!
Viscount . 2024-05-03
MORE AT TripAdvisor
Delicious coffee and lovely service. Also nice tables outdoors. Sometimes big chains can also be personable and pleasant! Well done to the team here.
Tommaso Crackett . 2024-04-28
MORE AT Google
Ordered caramel frappe and for some reason got a chocolate one
Jodie . 2024-03-30
MORE AT Just Eat
Friendly service from the driver. And the food and drink was all nice.
Jake . 2024-03-11
MORE AT Just Eat
Great service, didn't have to wait very long. Quite expensive but that's Costa for ya.
matt B . 2023-12-04
MORE AT Google
Driver had difficulty locating ward but made sure my sister got her brunch. Appreciate the driver ensuring order reached right person and was patient. Thank you driver!
Sian . 2023-12-01
MORE AT Just Eat
Amazing customer service, the workers there made my day especially Lee. I will forever recommend this Costa.
ella . 2023-11-14
MORE AT TripAdvisor
This is our local Costa but it is a bit of a hike from Southborough, but worth it. As two OAPs we were greeted when we entered by a lovely lady called, Roo, who had a lovely happy face who, immediately took our order with great patience as we dithered over our choice of drinks. It was a lovely experience and will definately return when the weather allows.
Geoff . 2023-09-13
MORE AT TripAdvisor
There was no mango juice bubbles in the tropical mango bubble frappe
Rhys . 2023-09-10
MORE AT Just Eat
I walked in and unfortunately did not have much money so I only got a panini and a tap water , they asked if I wanted ice , didn’t judge and service was quick !
SofiaS . 2023-08-29
MORE AT Google
Delivery driver did not read instructions and was a bit funny with me. Vanilla was missing from my coffee which is sad as I paid extra
Saska . 2023-08-17
MORE AT Just Eat
There was no caramel syrup in my coffee which was sad and I paid extra for it :(
Saska . 2023-08-04
MORE AT Just Eat
Excellent coffee served in giant cup, and great cake to accompany it.
Tim'n'Ronda Holtom . 2023-07-08
MORE AT Google
Order look like it had been made since the order was placed no ice left in the iced skinny latte I ordered. Ordered at just before 3.30 and order turned up at 17.20. Driver was pretty rude too.
Dannielle . 2023-07-01
MORE AT Just Eat
Great place. Very accessible for wheelchair users like myself and friendly, helpful staff
Mark Duthoit . 2023-06-15
MORE AT Google
gabby makes the most yummiest drinks ever ( and we all know i drink costa from around the country regularly)and she’s been teaching the staff well i love stopping at this costa for a drink they are just so friendly drinks are always mwah perfect xoxox
Cheeky cherries Face painting . 2023-05-31
MORE AT Google
Very good not to of wait if u have to wait because you can just get the food and its yummy
Penguin club leader . 2023-02-13
MORE AT Google
All drinks were hot and lovely
Leanne . 2023-02-10
MORE AT Just Eat
Nice coffee, toilets were not clean.
Wayne Rhodes . 2022-12-28
MORE AT Google
Not bad! Staff were friendly and the shop was clean.
Karina Shirokova . 2022-12-17
MORE AT Google
This place is absolutely filthy. The toilets are disgusting, the seats stained and filthy and floors the same. There's a much better cafe which is cleaner, more welcoming and has better coffee up the road called Even Flow.
Naomi James . 2022-11-29
MORE AT Google
Venue good, Staff unwelcoming. Popped in for a quick coffee and snack whilst waiting for an appointment elsewhere. Time of closing on door and online is 5.30 pm, but at 5.10 pm staff was telling us we'd have to leave in 10 mins. At 5.20 pm, as we were gulping down our coffees, he was telling us it was time to go Won't be back, that's for sure.
GERALDINE HORTON . 2022-11-18
MORE AT Google
Early morning! Staff very friendly and food/coffee as per standard Costa!
Jan Eaton . 2022-11-09
MORE AT Google
Note advising that they couldn't provide certain items which was helpful rather than ringing them
Helen . 2022-10-20
MORE AT Just Eat
Always prompt Always fab coffee
Helen . 2022-10-15
MORE AT Just Eat
Lots of friendly staff and very lovely atmosphere.
Alec cán . 2022-08-27
MORE AT Google
Slightly scruffy and like Costa's everywhere expensive. But it gave us a welcome break on a Sunday afternoon when other nearby cafes were closed. Staff welcoming and efficient.
John Andrews . 2022-08-07
MORE AT Google
Nice cakes and snacks. Personally I find the coffee too weak but that's just my personal taste. Worth a visit if you like Costa.
David . 2022-07-10
MORE AT Google
Sometimes they make good caps, other times not so great or actually quite bad. So it's hit & miss. I stopped going because I never knew what sort of coffee I was going to get. When it's busy, the staff are rushed and that doesn't help. They should employ more people and train them up as better baristas.
Dead Ball Situation . 2022-06-28
MORE AT Google
It's a nice Costa coffee shop😊, the staff were nice, courteous and friendly😊, I like the seating area as it's nice and spacious😊. The only down side is parking, if you have to drive, there's not much possibility for nearby parking 😔
Eda Saydan . 2022-05-29
MORE AT Google
Good delivery time from driver. Chai & hot chocolate (with soy alternative in both) & a vegan flat jack. The chai was quite nice & a generous size for a medium. The hot chocolate again like the chai was a decent size however wasn't very chocolatey to be honest and had to add more chocolate powder from home to give it a chocolate taste. Flat jack was very yummy but very small for price. Costa isn't really known for it's value for money though I guess. I always find it expensive to over priced lol. Overall I'm satisfied with the order.
Fran . 2022-05-14
MORE AT Just Eat
ordered 4 things and recieved one item and an apology note. just cancel my order next time instead of wasting my time
julian . 2022-05-05
MORE AT Just Eat
Fast, efficient and friendly service.
paulie Bear . 2022-04-25
MORE AT Google
It's a standard Costa, but such lovely friendly service! Really lovely people. You can also park just down the road so much better than trying to stop off in the middle of Tunbridge Wells
Trevor Powis . 2022-04-03
MORE AT Google
Perfectly 🥰 nice costa ideal for a quick stop off on the way to work or home
Christian Collins . 2022-03-27
MORE AT Google
Paper cups at 4.15 on a Sunday afternoon….why? Asked not to have the lid told you have to? Neither environmently friendly , It says that they close at 5pm on a Sunday…. Where is the manager? Who is the manager? Not only that but not even a nice cappuccino Watery and Luke warm Rude service Lazy staff
Loretta Buckley . 2022-03-27
MORE AT Google
Always order from this branch Very good service
Helen Bassett . 2022-02-25
MORE AT Google
This is s very comfortable Costa Coffee lounge. It's always clean and tidy. There are leather sofas along with the usual style seating, and tables and chairs outside of you don't mind sitting by a busy road. The downside is that there is no parking available, neither at the coffee lounge itself or in nearby streets.
Steven Farthing . 2021-12-28
MORE AT Google
Latte's were lovely and hot and the Coconut one tasted amazing - Thank you!
Fiona . 2021-12-06
MORE AT Just Eat
Paid extra for gingerbread syrup, did not receive syrup.
Lana . 2021-12-01
MORE AT Just Eat
Awesome friendly and efficient staff
Sheryll Holmwood . 2021-11-19
MORE AT Google
Nice spacious cafe, with lovely staff and a great selection of hot/cold drinks and food. Lots of window seats too. Parking might be a bit difficult for some at this location.
gary convery . 2021-10-24
MORE AT Google
Convenient to stop walking or on bike, not to bad in car. Its Costa.. Good coffee and pastries
Stuart James . 2021-09-26
MORE AT Google
Lovely, helpful and excellent customer service. The drinks and food is fantastic. The Lady & the man was very helpful my phone's battery died today 11/09/21. The of them helped me with smiles and Exceptional service. Thank you guys
Olu Akinwunmi . 2021-09-12
MORE AT Google
The hot chocolate was far too watered down, didn't taste like chocolate at all and therefore overpriced.
Jordan Murrell . 2021-09-05
MORE AT Google
Bread roll was chewy bacon was cold sausages were perfect and mocha was delicious and hot
Sacha . 2021-09-04
MORE AT Just Eat
Missing food but no option to redeliver, just a refund in a week. When items are missing u should refund the delivery too as we now have to order again from elsewhere. Apart from that the toastie that did arrive was cold and rock hard
Kelly . 2021-08-10
MORE AT Just Eat
Thanks to Batista at Costa. It was close to their closing time but they served with a smile... Thanks
Ash Shukla . 2021-07-25
MORE AT Google
Understaffed. Queued for 10 minutes, then gave up. Staff preparing delivery orders.
David Newman . 2021-07-07
MORE AT Google
best cake i have eaten at a costa so fresh 2 young staff i was in at 230pm 5/7/21 sorry did not take note off your names but you both was 10/10 i have local bar and i would employ you both this is what service is all about customer care and attention ,enthusiasm excellent presentation off coffee cake and the young blond lady was so good with the customers
john s . 2021-07-05
MORE AT TripAdvisor
Good coffee. Store nice& clean but only staff member on at busy time.
Julie Mallam . 2021-06-28
MORE AT Google
Good coffee shop. Got served by Courtney last week and she was superb. Really bubbly and understands what it takes to get great service and happy customers.
steve collins . 2021-06-19
MORE AT Google
Nice staff they is one girl which is a asset to any company as she speak to all customers do not now her name but she is switched on and motivated.
Michael O 'Shea . 2021-06-18
MORE AT Google
Very busy , great service but more staff needed , only one member seemed to fully know what they were doing
Luke King . 2021-06-06
MORE AT Google
Rude stuff...special barmaid...poor costumers service...shame
Vladislav Maerkov . 2021-06-06
MORE AT Google
Lovely place to stop off and watch the world go by whilst having what you want.
Clifford Edmends . 2021-05-27
MORE AT Google
I have ordered from them twce and twice they have said they didn't have what I wanted. I can understand that items are sold out but this was early in the morning. Disappointing. They did send me a substitute but I had alread said I wished to cancel the order when they rang - cofffee cake for breakfast is not the same as a bacon roll...
Rachel . 2021-04-28
MORE AT Just Eat
Always the best coffee - + tiffin cake treat. Love it !!!!
kathrine may . 2021-03-14
MORE AT Google
Excellent service. Thankyou for the coffee just the way I like it. With cinemon in the cup. Merry Xmas
Naeem Chaudhry . 2020-12-24
MORE AT Google
Friendly staff and no real wait
Phil Taylor . 2020-12-08
MORE AT Google
The slowest service in town on multiple occasions.
Thomas . 2020-10-31
MORE AT Google
A really good chai late! Good service too!!
Alice Thomas . 2020-03-09
MORE AT Google
Has daily newspapers which was handy. Its Costa so its the same as the other Costa coffee branches.
Tom Mortley . 2020-03-06
MORE AT Google
Coffee only warm and had to wait a while for it.
Karen Overy . 2020-02-01
MORE AT Google
GREAT COFFEE ☕ & FISH 🐠 & 🍟 CHIPS SHOP, THEY ALSO DO GLUTEN FREE FISH&CHIPS, VERY GD 4 PEOPLE LIKE ME, THANKS,
MRS ROSEMARY JOY, . 2020-01-26
MORE AT Google
Spacious with kind and courteous staff. Relatively busy showing good quality of beverages, but still laid back and relaxed.
Olaf Taylor . 2020-01-11
MORE AT Google
The service is good and the atmosphere is great. A nice relaxed Costa. The staff are friendly and make really good cups of coffee.
Kevin Richter . 2020-01-04
MORE AT Google
The staff at the moment are real good, real friendly and make a great coffee.
Stig Karlsson . 2020-01-03
MORE AT Google
I love coffee I visit this branch every day. The staff are fantastic . So helpful friendly and polite...
Phillip Mason . 2019-12-31
MORE AT Google
Slow service without a smile. Staff chatting. Forgot to give me my brownie. Not great.
Amanda Heath . 2019-12-30
MORE AT Google
Unfortunately often full of Skinner's pupils using it like a study room. All well behaved I have to say, just meaning that you often can't find a seat.
nigel dresman . 2019-12-22
MORE AT Google
So ordinary stick to basil or best by far is Black Dog
Matt Ketteringham . 2019-12-13
MORE AT Google
Currently sitting having a hot tea, my table is filthy and my tray had hot chocolate all over it and the tea pot was dirty. Needs a really good clean.
Natalie Fernandes . 2019-12-02
MORE AT Google
Nice tap water , everything else is a rip off
Tom Mattheopoulos . 2019-10-23
MORE AT Google
Regular stop on the way to work ofor secondary school children to recharge and do their homework
Katherine Yakovleva . 2019-09-20
MORE AT Google
After having complained recently about how the outside seating was deteriorating in appearance and general hygiene the issue has now been rectified so I think it’s only fair now to re review
Pathfinder726360 . 2019-09-03
MORE AT TripAdvisor
Locals will know of the uproar when Costa judged the ambition to spread the business footprint, calling this branch Southborough - whilst it is firmly in Tunbridge Wells. That's sorted somewhat, as the location name still features inside the store. It's all samey-samey Costa, but acceptable.
ItsReviewed . 2019-08-16
MORE AT TripAdvisor
To slow run by kids and coffee is always cold use the one in industrial est much better
Ricky Hodge . 2019-08-06
MORE AT Google
Over the last 6 months have visited on few occasions, the outside where there are seats is over grown with weeds, so neglected wild bushes Now growing, which are over taking what was planted there originally. Rubbish strewn amongst them. I have complained to the staff but nothing happens and have given them my mob so the Mgr could call me but no such call.
Pathfinder726360 . 2019-07-31
MORE AT TripAdvisor
Not too busy, fast and friendly service. The only downside was a broken toilet lock and a rather filthy loo.
RightHereRightNow Wellbeing . 2019-07-18
MORE AT Google
Coffee shop that sells coffee just how you like it... nice atmosphere, has a loo, drinks & snacks. Has no parking but good place to go whilst your car is being looked at across the road or you're waiting on your laundry in the launderette to finish etc
Coffee Break Corner . 2019-07-13
MORE AT Google
Best costa in the town, perfect latte , will be coming often 😁 thank you
Katarzyna Lukomska . 2019-06-04
MORE AT Google
Nice coffee, can be filled with a lot of kids term times
Dean Franklin . 2019-04-09
MORE AT Google
Rachel and Fraser are always very polite and helpful. They make a great coffee!
Farah El Mahgiub . 2019-03-26
MORE AT Google
I stop at Costa St. John’s on the way london 8.30 this morning I grab takeaway Americana and latte. Latte was warm like its heated under moonlight. I throw away got me new one at my workplace
I D . 2019-03-18
MORE AT Google
Great place for a quick coffee.
Sue Churchman . 2019-03-12
MORE AT Google
Great vegan hot chocolate. We asked if there were any vegan options on the food and sweet treat side of things but sadly not - they really should expand their range. It would be lovely to see a vegan chocolate cake or two :)
Tom Micklewright . 2019-03-06
MORE AT Google
Excellent service , coffee always if high quality, snacks are excellent also.
Chrustopher Penniall . 2019-02-25
MORE AT Google
fantastic coffee very young staff so all the critics give them a chance as I really do believe they are trying there best , there is one young lady I think she maybe Greek always helpful next time I write review ill get her name so i know this is big franchise company keep a eye on her she maybe area manager material or some on to go in and train but very good quality and some cakes are covered cover them all make it costa policy no one wants dry cake
jam1000 . 2019-01-31
MORE AT TripAdvisor
Coffee and cakes up to their usual standard, but staff weren't quite there today
Peter Heaton . 2019-01-27
MORE AT Google
Big Windows, great to watch life go by & also work.
C C . 2019-01-02
MORE AT Google
Not the most comfortable seating. Coffee ok,..
Michael Staples . 2018-12-12
MORE AT Google
Nice handy location delightful 😀
John Sullivan . 2018-11-17
MORE AT Google
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