Based on 74 opinions finded in 1 websites
Based on 74 opinions finded in 1 websites
Nº 195 in 236 in Pendle
Nº 43 of 45 Other cuisines in Pendle
Opinions
Lovely place on the canal! We only went for coffee, but my family have also been numerous times in the evening. It's very warm and welcoming and have heard great reviews about the food!
Janine . 2024-07-08
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Pre booked. Arrived on time. Ordered breakfast sandwiches. Waited over 1 hour for them to arrive. Some of the order wrong. Fried eggs overcooked. Yes - it was Father’s Day - but it was not over busy. Disappointing experience.
Barry S . 2024-06-17
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At 3 in the afternoon (Wednesday), along with other prospective customers, we were turned away as staff wanted to prepare for the evening! Poor and unbusinesslike. Additionally, there is no website hence no opening hours. We were there particularly to check out the venue for others.
jan g . 2024-05-17
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What has happened to the lovely wharf cafe? No toast as a side order, music so loud!.... ..review not worth a hundred characters
Resort68281147069 . 2024-05-16
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We travelled an hour to visit the wharf at foul ridge only to find it closed . I had checked on its Facebook page to make sure it was open before setting off , it doesn’t have its own website . We spoke to a gentleman walking past who told us it was only open at night for its Italian . Very disappointed as it’s a lovely setting on the Leeds Liverpool canal .
Elizabeth C . 2024-04-23
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This is a really lovely little place on the canal. It has very romantic and cute lighting. The staff are lovely and very attentive. It also serves as a restaurant in the evenings - I haven't eaten here but I have heard many good reviews about how cosy it is and how good the food is. It's a little out of the way, so I think maybe loses custom as people don't know it's there. But highly recommended it for drinks, cakes or a romantic meal out.
Scenic39065709001 . 2024-03-25
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Went for a birthday treat. From the minute we walked in the staff were attentive. The setting location and inside were brilliant The service was outstanding from start to finish. The food was excellent, I would go as far to say it was one of, if not, the best Italian meal I've ever had. We will definitely be back
Dave A . 2024-02-23
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I've only ever been here for drinks, but I'm guessing it would be equally lovely for food too. It's a very relaxed setting, almost romantic, with lots of twinkling lights and a sophisticated decor. The staff are very attentive and its just a really warm and welcoming setting.
Scenic39065709001 . 2024-02-19
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Waited in a queue for 20 mins then paid 20 quid for a coke, fruit shoot, latte, scone and carrot cake. Scone came with a dish of pouring cream!? I asked what it was and was offered clotted cream.... she left and came back and said 'there isn't any'. Staff seemed grumpy and stressed. Was glad to get out of there.
Hayley R . 2024-01-06
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4 roast dinners… the best I can say, is that the gravy was ok. Staff were not impolite, but seemed all to be new that day.
Q1377LNkarens . 2023-12-11
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Lovely Coffee and Breakfast we will be back. Staff very friendly. Very pretty venue right next to the canal.
513dolphinc . 2023-10-21
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Arrived and wasn’t greeted or even acknowledged. We picked a table which had dirty plates - which is fine, but when someone came to take the plates they asked if we had finished. We explained these weren’t our plates and that we had just sat down. The table then wasn’t cleaned, No acknowledgment still or any menus provided. We found a menu ourselves but nobody came to take our order or explained how to order (if we had to order at the counter etc.) In the end we decided just to get up and leave so we can’t comment on the food but we wouldn’t want to stick around anyway due to zero customer service!
Triph0ls . 2023-10-08
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I haven't wrote a review about the wharf before I have been visiting for a long time while different people have owned it.I really think you need to review your prices on certain items £6.90 for two fried eggs on toast is way above other places in the area.The bread you use really need looking at it's the cheapest super market bread it wouldn't cost much more to upgrade to a better standard of bread.Now to the service there is good and bad here being a waitress myself you do really need to know how to engage with people and one certain member of staff which others have mentioned needs some real training or maybe it's just not the job for her.You are in a excellent location and can't just rely on tourist footfall you need your regular customer to uphold you threw the winter. Please take this as construction criticism and review some of your pricing
W2726XBlisat . 2023-09-28
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Coped well with a large group order. Portion sizes were quite varied though - not much consistency as to what was in a small breakfast vs a large breakfast across the group but food tasted great and came out hot.
keiragladstone . 2023-09-11
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Absolutely gorgeous spot Friendly young work force very polite and efficient. Had eggs benidict..the best hollandaise sauce I have tasted Great coffee.. Beautiful setting Will definitely be back .
Swim666 . 2023-07-29
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A truly outstanding lunch the food here is superb can not fault it.I went with a party of 8 from New Life Christian Center Colne for lunch. The service by Brendon was second to none he couldn't do enough. Two main courses were forgotten he sorted it in a flash many thanks. I and a friend had Tuna Melt with chips and a salad in a glaze. Mine with extra onions and one without it was off the reservation, truly outstanding. We will return for the quality and standard of service is hard to find in equal measure.
Nick T . 2023-07-19
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Service was very slow and staff really uninterested. Food was bland, was told there was a problem with the microwave so had to wait for some food!! Took 3 napkins to wipe the oil off the plate of sausages, Mash was watery. Could say something about each dish we had. Not once asked how the food was on paying and it wasn’t a cheap meal. Would definitely not recommend and will not be returning.
Carla W . 2023-06-25
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Entered and the staff seemed totally disinterested. Some older and some younger staff were stood around having a chat and more interested in discussing rotas than providing any sort of service. Took an age to make a simple flat white, paid for 2 scoops of ice cream and barely received one. A shame as we walk by the canal fairly regularly, but will never go in again.
Traveler763471 . 2023-06-24
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Absolutely love the cafe, food, location and decor are great. Sadly one member of staff (head waitress maybe 🤔) came across as extremely stressed and unable to cope under pressure and acted as though they were the only one working… this resulted in a rude and abrupt manner towards customers and staff. Not sure why as there were plenty of staff available to cover the amount of customers. Emma fortunately served our table who was lovely, kind and helpful.
Krystonia . 2023-06-23
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Customer service was appalling, my f went to order the food. She came back quite upset as she was spoken to in a demeaning manner, she was also told in a disrespectful way we don’t take cash, my friend only really uses cash as she’s old school. When our meals came a young blond haired man came dropped the food on the table saying nothing apart from chips as the spilled off the dropped plate onto the table. Then we had to as for a knife and folk but were only given a folk with no napkin. I was given the wrong drink, but as I’m an anxious person I didn’t have the nerve to take it back as I just wanted to get out due to the bad attitude of staff. We will never return to this establishment even thy we have been once before, sat outside and had a soft drink only but didn’t have the same reception.
carolineg508 . 2023-05-30
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Lovely staff great service fantastic setting BUT…….. What’s happened to the food? Visited the last 2 weekends for breakfast and it’s been awful! Sausage hard and dry Mushrooms seem tinned and sour New chef maybe Or change of supplier Also social media needs keeping up...
theworthys . 2023-05-29
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We went out to a local shopping centre and on the way back thought we would pop in and have a drink and some lunch. My partner who is disabled has a long wait for the loo only to be greeted by an able bodied...
Karen H . 2023-05-29
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Excellent service! Great coffees. They have a wide assortment of cold drinks I. Including beer and wine also allergic aware pastries. Nice food menu. Beautiful indoor and outdoor seating, facing the canal. Perfect spot for a coffee or a snack or a meal or all...
Tour58226094207 . 2023-05-21
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Just been in here for a bottle of oasis, it says £1.20 on the bottle but I was charged £2.75, daylight robbery, I didn't think places were allowed to do that, We will not be going there ever again, overpriced , overrated . Miserable staff...
Yorkshireboaters . 2023-04-29
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Went for breakfast with our dog with us so sat in the small conservatory area near the loos. I’d suggest removing the sofa as it can’t be easily used if all tables are in use. Had 2 cooked breakfasts( 1 large, 1 small) & pancakes...
NicB06 . 2023-04-12
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We go on Mondays after swimming locally. Food is good and service from the young staff is great, they are a credit. One thing though - the cafe is very much geared for walkers and boaters etc., yet the size of the cups is afternoon...
JayTee21x . 2023-04-10
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After hearing a lot of great things about this café/restaurant I booked a table for 4 adults and 1 child (dangerously close to mother's day as im always unorganised) I was expecting rejection but I was pleasantly surprised that we managed to get in at...
eA7496GX . 2023-03-19
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My first experience visiting was great 2 young lady’s serving was very friendly & helpful enjoyed cakes and coffee been back again young man made very good coffee he had a passion for it But returning and reading the reviews I now understand the bad...
Guide39210146406 . 2023-03-09
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I appreciate that it was very busy today but sorry your service is very poor, three times we asked for coffee and was told someone would come to the table very soon, we saw tables served who came in after us (maybe it was because...
261chistines . 2023-03-05
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Recently refurbished & nice decor but you can’t have a toasted mufffin at lunchtime. Rules are rules. And at £24.50 for 3 coffees and 3 slices of cake I am unimpressed.
T1z3r . 2023-02-28
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Was on a walk from colne to Barnoldswick along the canal and had planned a drinks stop here. Wanted to sit outside so went to the counter to order. Waiter asked me to take a seat and he would come take my order. Explained I...
LeeT2592 . 2023-02-21
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The female waitress was lacking in customer service, she has had no berista training and was not able to make a flat white she said I was wrong when I explained how to make a flat white. The food was OK and the slim male...
850carolynw . 2023-02-07
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Absolutely love this place. Stunning inside and the food is lovely. Went for a cheeky breakfast here this morning and you could not fault it.
renalou . 2023-01-15
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This a lovely cafe. Open again after twelve months. Excellent, friendly service. Really personal and welcoming. Food was excellent. Generous portions and freshly cooked. Recommend the fish finger sandwich and mix berry pie. Delicious. And great views. We will be back soon.
Vivien S . 2023-01-04
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Amazing food , friendly staff really nice location I would recommend to anyone who’s going on a walk and wants to stop by for a drink and some lunch or even for a nice evening meal .
RoseannaTomlinson123 . 2023-01-04
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131 Opinions
Hoped to spend a chilled Saturday afternoon with friends drinking cocktails and sharing some delicious food . We would usually always go to Wills across the road but decided to give this place a go . Never again!!! The two members of staff on duty were rude and incompetent and lacked even the basic customer service skills . I would like to say that it was because they were so busy but there were only 4 other customers in the place so absolutely no excuse for such poor service . Really disappointing
208 Opinions
Do not order from here, they messed up my whole order and when you call the restaurant it doesn’t connect you to the cafe. There is no number for the cafe so now I have to submit a refund that will take days with food that I can’t even eat. What an absolute joke!!!!
869 Opinions
This is the second time I have left disappointed! Food was bland, everybody commented about the pizzas having very little cheese and toppings on them. We ordered some drinks after our meal which took 45 minutes to come! There were two other small tables in and nobody at the bar so the hold up was unnecessary. We complained to the staff but they weren’t bothered at all and was merely apologetic. The restaurant had an awful sewage smell as well just to top it off. Will not be returning.
1375 Opinions
Really good cafe, go regularly. Great choice of things to buy. Staff very helpful.
164 Opinions
We went to the cafe bistro for dinner and I could say 1 nice thing about the cafe the staff were nice and that is it. The sausages were cooked in the microwave and the jacket potatoes cooked in the microwave with a cheese slice melted on top. I can honestly say it is the worst cafe we have been to especially with the premium price tag. We paid £37 for food warmed up in the microwave!