The Wharf in Dartford

I went to the Wharf for a birthday lunch and I must say I was quite disappointed in the service. The food was lovely but service was very poor. The staff there seem to forget you exist. It was very sunny and we asked if we could switch table to be under the shade and no one came back to say if this could be done. We had to go to the bar to ask for this to be done after no one came around for 15mins It took about 20mins to get our orders and even when looking for staff it is difficult to find anyone unless you leave your seat to go to the bar to ask to be served. My friend had ordered a steak and wasnt given a steak knife with her meal, again there was no one to be found until 15 mins later my brother had to go inside again to ask for someone to bring a steak knife to our table when her food was already getting cold. Everytime we needed a meal ordered, tissue for the table as they provide the bare minimum we had to leave our table to go and look for someone.Overall, the service was the worst I had experienced in a restaurant. Everything was slow and seemed as if the staff forgot you were there. Only good thing about this experience was the food. We were very disappointed and as a result will not e visiting again.

I have been to this restaurant a handful of times, found the one woman who’s at the door very rude. Other staff are lovely, she is very ill-mannered.

Went for the first time for food although sat outside for drinks in the past, absolutely amazing setting you would not expect. Recently went for dinner with work colleagues and still a week later praising the food and service we received! I wish I got the name of our waitress, she was lovely and sweet and got us everything we needed was Wednesday last week. The food was amazing and very well priced! We will definitely return again and again again! All staff friendly and food absolutely amazing! Our waitress we were sat opposite the cook line was absolutely amazing!

I have checked on the webpage and it stated that the food is served till 8pm - when we arrived it turned out kitchen closes at 7pm. We managed to get some food which was really tasty! (calamari and pizza). Again, on the webpage it says the place closes at 10pm but it was actually 8pm! Very disappointed - it doesn't take long to update webpage with such crucial information and for that reason I decided to lower the score.

Don’t bother. The website says food until 8pm but they actually stop serving food at 7pm. Walked 20 minutes for a wasted visit so then walked 20 minutes back again.

After queuing for 1 hour on Saturday for my wife’s birthday, we were turned away at the door. We were 2 families of 5 adults and 3 children and we were turned away because we were more than 6 in total, even though the web site stated that 2 families of any size would be allowed. We even offered to accept 2 tables of Four, but that was clearly too much trouble. Even though we remained polite and courteous throughout this painful encounter, the female staff member was unbending and totally unsympathetic and we felt humiliated. We then went to Zizzi in Lakeside who were truly amazing and so very customer focused. We will never visit the Wharf again and we cannot recommend it based on our experience.

My first impressions were wow it looked so gorgeous from the front on walking it is an imposing building but a beautiful. We was greeted by a team member who clearly had enough and was not friendly at all other than the food, drinks, our waitress was excellent I would come here again. To mention which is very important it was good to see a place taking Covid 19 rules very seriously. Well done.

Have visited a number of times since the refurb. Food is always outstanding and the service and staff go above and beyond. Covid rules are taken very seriously which puts you at ease knowing you are safe. As we enter another lockdown I would like to say a huge thank you to all the staff especially our server today (Tom?) who really looked after us. See you again as soon as we can

Since the refurb and the hiring of the new kitchen staff, the new aesthetic gives it a warm, rustic and friendly environment and the food is absolutely delicious!

Firstly I must say that the refurbishment is done to a high standard and it is very comfortable and inviting.The food was ever so good with an interesting and varied menu, no long waits and all nicely presented.The only down side was only being able to reserve the table for 90 minutes. Although we were well within the time frame we felt we were hassled by the staff to vacate. Plenty of empty tables though.Although it was a bit of a downer we would return.

Very nice pub and friendly staff with great service. . Food really good especially the Arancini Mushrooms to start and mains of Pork Belly. Boys enjoyed their choice of beers. All COVID rules in place and felt very safe. The refurbishment of The Wharf is impressive. We will definitely go back.

Brought our parents here last Saturday after visiting for a drink a few weeks back. The food was brilliant, shared the arancini and calamari. Lovely cheese/bacon burger - the chips were gorgeous! Staff took the rules very seriously, other diners too which is rare, so I felt safe. We also had a friendly waiter who did really well.The only disappointment was that we didn't realise the place is dog friendly. Having dogs barking when you're eating dinner is unexpected and quite unpleasant!Will be back, thank you!

First time back at the Wharf since update and pleasantly surprised. Like a previous customer after opening we were given the wrong information about mixed households and told only people from same household could eat indoors which was incorrect and off putting. As two people ,went to try. Not quite as spacious as promotional video portrays but still good although echos like a warehouse. There was plenty of menu choice catering for light meals to larger appetites as well as wraps, sandwiches and sides. A mix of fish meat and salads which appeals and impressed. Service was good and unlike some venues plenty of staff. It was good to be back as a convenient local venue for me. Outside looking good but to cold on day we visited. Would recommend on back of our visit but as busy advice booking at the moment. Will return

First time visiting The Wharf, certainly won't be the last. Great service from Hannah, and the recommendation about the Orchard View cider from Amy was spot on. Delicious food in a lovely setting, and for anyone worried, the Covid-19 precautions were great.

First night of the new Covid and well done to all the staff and management. Felt really safe and clean and tidy . Everyone wore masks when not seated even when popping to the toilet. The new refit is really good and looks fantastic. Drinks were good even for Shep however the food topped everything else. Fantastic food , good size portions and really tasty. Not bad on price and never rushed . Well done guys great start to the new new !!

On being seated inside we were asked if we were two separate households in a booking of 4, we were confused by this comment as this is not government guidelines. The manager was adamant it was government guidelines so we asked to see proof off gov.uk as no other venue has been exercising this ‘government rule’ especially as we went out a lot during eat out to help out and this was never an issue elsewhere. He also said ‘they’re hard to find on gov.uk’. If you’re exercising this so called government rule as an organisation you should have proof of this from a legit source. He then returned with a diagram from the BBC on a bit of paper with no dates and said it was the most recent one that was up. I noticed in the england column he had it clearly stated 2 households in max of 6 so we just got on with it And separated our tables. After he left, we were intrigued about this diagram which we then found on the BBC, to which we also noticed he had clearly copied into word, not only removed the dates but cut, swapped and paste the N Ireland and England column to back up his argument. In England you’re allowed a mix of households which the online diagram clearly stated. This is so embarrassing on his part and we were disgusted with the service from then on regarding these fake rules and the fact no other table were being questioned AND we’d clearly been lied to. All staff need customer service training and need more knowledge of government rules before trying to implement them! This is a shame because the refurb is stunning and the food was amazing but our experience was made terrible by the staff; on top of being made to feel embarrassed in front of other customers.

Great food & drinks Friday 4/9/20. Love the refurbishment. Menu was a delight. Staff enthusiastic & happy

Went here for food and drinks yesterday with some friends who recommended the place after a long time being closed due to a refurb. What can I say? The food was amazing we ordered cod and chips and the pork belly - OMG the pork belly was so good! One of the best meals I have ever eaten, it was recommended to us by our waiter Steven who lovely. He was so attentive and was chatting to us all evening, checking if we were all happy and ok. He even went out of his was to see if there was any room inside for us as we were getting a bit cold, unfortunately there wasn’t any room which was a shame as we were getting so cold. But he moved us to another table outside under a heater which helped a lot. My friends had told me how much the place has changed with the new decor (my first time here). Everything was just perfect, we also ordered some cocktails, pornstar and 2 espresso martinis, they were so good!Will definitely be back here again soon!Thank you!

We booked a table for 2 persons at 17.45, hoping it’s not to busy, nicely refurbished on arrival, (Lovely) greeted and shown to our table, drinks all good (Bear Island IPA) Ordered our meal which took approx 40 minutes to arrive, my Belly of Pork was lovely, unfortunately my wife’s vegetarian burger was served cold and had to be sent back.It came back after 10 minutes and all seemed fine.Staff were attentive, although some can’t take orders for another drink (Possibly too young) all in all probably early day’s teething problems!!!!!!!The Wharf has always been my favourite pub in this area and hopefully things will smooth out.Couple of issues with COVID customers querying why they can’t do this and that but it was good to see the management put their foot down and stick to their guns, ( even printing off documents to show the people)

3 of us visited for lunchtime as our office is nearby. My 1st visit since lockdown and also since the new refurb. 1st the positives: the refurb looks great. Total make over. Went downhill a bit from there. Arrived just after noon. Bit of a wait outside (the new normal ?) Seemed to take ages to get to the front desk. "have you booked" ? was the 1st question. We hadnt ! "you should really as we're very busy" ! A puzzle as it looked empty...maybe theres a 1:00pm rush !? Shown to the outside area which was fine and has had a tidy up as well with nice views across the lake. Ordered drinks & baguettes. 3 of us paid separately, which could have been the problem. Drinks arrived separately. 10-15 mins later 2 of the baguettes arrived. 1 chicken & 1 salami. Which were nice. We waited for the 3rd to arrive...and waited. Never arrived ! Chased a couple of times. As we get an hour for lunch, in the end the only choice was as a takeaway !! As we walked out through the pub, still looked empty !! As its only been opened again for a week or 2...perhaps teething problems ? Seemed to have more staff than customers. Might leave it a little while before we try again. Shame.

This place is about a 15 minute walk from where we live, but we had never visited before . . . which is our loss. Service was great! Food was tasty! And the whole vibe of the place is really nice. I would thoroughly recommend to anyone.

Decent refurb and the food, I have to say, was superb! Waiting staff Jordan was brilliant and genuine! Top man, Cheers.

Visited on the day of reopening after refurbishment, was very impressed. It looks a lot more modern and also seems to be a much more efficient service with a great new menu, very impressed and will absolutely visit again.

Great terrace and lovely view, traditional pub food but an amazing view if sun it's up. Even better in near future as they are getting an extension done so plenty of room for everyone and social distancing too.

Great evening if your younger... Food and drinks bought to the table with the app meant we were never without... Must be a lot for the people bringing it to the table to hats of to you guys 👍

We went here for lunch. There was a few of us. I ordered 1st & it was just gone midday. After 45 minutes & my friends had finished there meal, I had to ask for a refund. There was no apology, no offer of sandwich to takeaway. I went back to work for 4 hours until I finished my working day absolute starving. The staff are nonchalant, rude & unfriendly, but then so is the landlady. She should be sent on a customer service course & I have also sent this summary to Shepherd Neame. Overpriced, overrated & under friendly. Surprised it is still open.

This place is only very average.the service was ok but could have been better. The food was poor.it was cooked but there was no presentation or finesse.

Had been here a couple of time before and food was okay, on my last visit had the steak and struggle to cut through with a steak knife it was very tough. No one came to table to ask if okay and when i mentioned how bad it was bar staff just said okay.

A big family birthday gathering probably more than 30 of us. Staff were great really welcoming. Well organised. Some of us had carvery others had ordered from the main menu. I had carvery. It was lovely. Beef perfect for me veg good . We sat downstairs so a private place for us all to gather. Thankyou we had a lovely time

Lunch with GrandaughterWe have not seen our grandaughter for a few weeks and decided to treat her to lunch, living in nearby Bexley we thought this might be a nice place to bring her as the reviews were good, location was great and the staff were very welcoming and attentive, no problems there, we picked a table on the upper floor but had to move because the noise from the group lower down made talking impossible, we ordered some food one of which was a sirlion steak cooked medium, the meals arrived quite quickly which having a youngster is a plus, two of the meals were fine but the steak was impossible to eat being so tough, on complaining about it the waitress took the steak back to the kitchen, she returned saying that as our granddaughter had eaten some of the chips the manager was refusing to waive the cost, not a good sign if custom was to be repeated, the bill was expensive for the quality and while I would recommend the place and staff I would not recommend the food. we will not be returning, there are plenty of other places to go.https://www.tripadvisor.com/ShowUserReviews-g528818-d2515454-r725217726-The_Wharf-Teddington_Richmond_upon_Thames_Greater_London_England.html#

I have eaten here a few times and have received very good service and the food is excellent. The prices are not too bad too. Lovely to sit on the balcony looking over the lake, a lovely view. Worth a visit.

Popped in for a quick bite to eat. Very modern and you have to drive through a trading estate to get there but the staff were lovely especially Karen who gave us advice on what to do locally.

Lovely position overlooking water. Nice large car park .We popped in at lunch time with Mala our Dobermann, wasn't sure how we would be received. No problem, the staff were great, each of them bringing her dog biscuits. Food and service was very good. Hope to come back again with friends and Mala of course in December.

We have been a number of times and always found the food quite good and the staff efficient and friendly. It is a big attraction that we are allowed to take our dog with us.. Today the food was sadly not up to scratch. We had a Sunday roast for the first time, but we arrived about 2.15 and it seemed to us that the food had been prepared for the midday market. Both the turkey and the pork were dry and the vegetables were rather cold. If they are going to advertise roast lunches, they should ensure that the food is prepared in relays over the three hours or so that Sunday lunches are likely to be required.

Good pub with teally nice food, salmon fillet & lobster was superb. Staff were all very friendly and professional, would definitely recommend. Only one downside, the mens toilets downstairs were overpowering with an eye watering ammonia smell.

Local Shepard Neame Pub Good food and excellent location overlooking a lake.We use this Pub quite often due to location and hospitality of staff.

been going since the winter when they have the big open fire on which is brilliant, and during the summer the outside offers views over the water, which again is hard to beat. 99% of the staff here are polite & helpful, there are a couple that seem to get the ump when you go to the bar and order I’ve heard people complain about the time it takes for food to come out, but we didn’t have any issues, it was priced like any other restaurant of its type.

We met up at the Wharf to celebrate my wife's birthday, going there spoilt the day for us all, one member of staff had a bad attitude and so miserable,we ordered Sunday Roast, the meat was ok but the rest was either under cooked or over cooked and way too salty, the coffees were luke warm and out of a machine.

My husband and I went to visit The Wharf Pub and we thoroughly enjoyed our visit.

This was my first visit here last week and I was really impressed. Lovely clean pub with a great terrace overlooking the lake. Food and drink was good quality at reasonable prices. Enjoyable visit.

I have visited the Wharf almost every month for the last 3 years and am always impressed. It is a lovely place to visit for a drink with friends, especially in the summer where you can sit by the lake with a cold drink. The food here is excellent- the menu changes seasonally and the Sunday roast is very good. They also are a great venue for a special occasion- I have held an engagement party and 30th birthday here and they provide lovely finger food and a private section for the guests. I will definitely continue to visit each month!

Lovely open pub, plenty of seating space, children welcome. This was our first visit to The Wharf Pub/Restaurant in Dartford and we were pleasantly surprised to see a big lake at the rear of the pub with outside seating to enjoy your meal by the lake. Fab idea.

I arranged a gathering in the function area at the Wharf for my husbands birthday and it was a lovely afternoon. The service was brilliant, very organised and the staff could not have done more to help us. The food (we had the buffet food from The Whafs buffet menu) was delicious and everyone had plenty. I would highly recommend The Wharf and we will be returning.

I go mid week so weekends may be busier. Nice and relaxing by the lake, good food, staff friendly, good parking facilities

Love it here! It’s quite local for us (depending on dartford crossing traffic)! It’s in a pretty lake area, so I usually take the dog. It’s very dog friendly with water bowls readily available and even free dog treats!

Great place and good food, Have been going here for quite a while now, The most upsetting thing is the quality of the cooking and food is going down hill now ? First few times all perfect in quality and cooking, But recently the staff have been collecting plates that are still full and asking if all was ok ? Which it obviously was not. And nothing not even a explaination or appology. Time to move on, What a shame

Been with friends, children and partner. Lovely setting. The menu could have more of a choice but still a lovely pub.

It was the first time we had visited The Wharf and was not disappointed, the food was tasty and lots for you money. we will be going there again.

We stopped here for refreshments late morning on a sunny day and were able to park right outside. We sat beside a window loooking over the lake and watcfhed the ducks paddling by. Tea and coffee were served quickly and efficiently in the quiet and spacious area beside the bar by the firendly and helpful satff.

young rude barman shouldn't be allowed near a bar serving public, shame really nice pub needs more training

Pleasant atmosphere, friendly welcome, light and airy.

We live in Dartford and although we do not have a 'local' as such we often go to the Wharf on Crossways for Sunday lunch. This 'no frills' Shepherd Neame pub serves a wide range of dishes which my wife and I have always found to be tasty and reasonably priced and a good selection of beers my particular favourite being Whitstable Bay Pale Ale. I am a little disappointed to read some of the more negative reviews and comments from other visitors and would say that we have never had a bad experience even though it can get rather busy especially on a Sunday lunch time and afternoon and we have always found the staff to be very helpful and courteous

Visited last night with a group of four friends .Having been recommended a visit by a work colleague food took a long time to arrive was told half an hour but hour later half the food arrived only to be whisked away ‘as this is not your order’ 15 mins later food reappeared felt sure they had just redone the eggs because there was York on plate and both eggs were whole.One of our party had the blue burger which was so over cooked it was hard on the outside very disappointed

A pub where you can lunch with a lakeside view, and has a great welcome for the four legged member of the family. It’s what summer weekends are all about. When your greeted with dog biscuits on the bar and offered a bowl of water for your dog, you just know you are welcome.

Been here several times for lunch as work nearby. The menu is not great. The food, when it finally arrives, can be very hit and miss - more miss. Wouldn’t recommend

We went for our first visit and had a pleasant time in the sun. I'd specifically searched online for somewhere not a million miles away from my parents' home to take my invalid grandmother. Just to give her a change of scene, to sit in the sun and enjoy the views with her family.

Went there with family for Easter lunch. The place is a bit awkward to find in the middle of the industrial state. Place is nice with a few tables facing the lake . Sunday roast was ok . I ordered seafood spaghetti. Once it came eventually I need it a magnifying glass. I had exactly 7 mussel meat and 2 prawns with a bit of spaghetti. I paid 12 quid for this rubbish . I will never eat again here. Again, don’t be fooled by the nice scenery

Passing by with some friends walking around with some friends we decided to go for some coffee and ice cream . Ive got an ice cream to share with my partner £10 sharing. It took 35 minutes to arrive . When eventually arrived the brownies were floating in what supposed to be ice cream ( completely melted) Horrendous! To the point that now i dont feel well.

We visited on a late Sunday afternoon, which might be the key. The carvery wasn’t on but the bar menu was.

Nice atomphere haven't been here for a few years the food was nice would like a better selection of sandwiches as it's mainly main meals but a nice visit.

Me and my sister have been to this pub twice and will continue to do so... it’s got a great setting with great views over the lake and on a hot summers day it’s a perfect location. However we mainly come on a Sunday have a Sunday roast, each time we have one small plate of vegetables between us ( 4 carrot sticks, 3 spouts, 1 broccoli each) that’s surely not enough. When looked at other roasts coming up other people had one plate each. Spoke to the manger on this one time and he said you should of got 2 plates of vegetables. right okay next time we came we had the same so I asked the young man when it came to us and he said that’s all you get, I actually said well it’s not and after arguing about an extra plate it was resolved to get another plate sent to us. Other than that the food is excellent and the staff are very friendly and will continue to visit.

Stuck out on the Crossways estate which is just offices and warehouses. Pretty average, reasonable selection of beers and a varied menu of average quality food. Does get busy at lunchtime owing to the fact its the only pub on the entire crossways development. Sadly not always the best place to bring guests as often the music is too loud and you have to ask the staff to turn it down so you don't end up shouting.

Must be the worst fish and chips I’ve had in years. I was served that funny deep water Asian fish that pretends to be cod but tastes of nothing. Complete rubbish

Waited 45 minutes for the most expensive burger and chips then ended up taking it away in tin foil!!!

Nice menu lots of choices, food is plentiful and tasty, bar staff are good as well as the waiting staff.

Went with family for lunch. Ordered small plate of salt and pepper squid to come out as main. Arrived on its own and advised waiter it was all to be served together. Waiter said well it’s here now. Sent it away only to have the same plate returned 15 minutes later with the rest of the order which also included a small plate. It was cold, with limp rocket and congealed dip. Waiter not Interested. Shocking.

A multitude of issues with our service this evening:

Excellent service by Stephen, Jacob and the chef for the carvery! We had been to 3 carvery places and all were full and by luck we had found the wharf and didn’t hold high hopes but honestly this was the best place for food and fantastic service! We had the carvery and apple pie with was so tasty, thank you for making our day so much better!

Never been here before, although it's within walking distance of the Hilton where we stay. Had roast dinner here on Sunday, it was excellent.

After reading the reviews on trip advisor we decided to try The Wharf for Sunday lunch. The food was the worst roast I have ever had. Meat was dry, vegetables hard (rock hard) the cauliflower cheese looked a funny colour potatoes although quite crispy and soft inside had a funny taste-probably the fat that was used. Staff very friendly and helpful, view good but won’t be going back.

Always chilled out at the wharf especially when the sun is out, lovely Sunday sitting in the garden area in February!! Nice to get some nice weather this early in the year.

Helpful and friendly staff. Prompt service. Nice surroundings. Food nice, solid pub food. Would return.

Been going to the Wharf for years, it is in a lovely location over looking a lake, and is dog friendly which makes it unique. It's a lovely place to go, spend time with family and be able to take the family dog.

Come here all the time, lovely staff, lovely atmosphere, cosy & amazing views. Mark the GM is always here & has been for a long, long time. Lovely guy, so friendly. We will be back time & time again. Thanks Mark.

Went here today 28/1 for lunch as was in the area. We both ordered the burger which was described as "Our juicy half pound steak burger loaded with house burger sauce, crispy onions and smoky tomato relish”. After waiting an hour (on a Monday) I asked at the bar if the food was going to be much longer. The young lad at the bar who had taken my order said there was a delay as the food hygiene people were in and everything had to be done properly!!!!! He checked and said our food was ready it just needed finishing off. Sat back down and he brought the burgers over straight away. What was put in front of me was the worst thing I have ever been served in a restaurant. It was a black burnt dry burger with dried cheese, old bacon and crispy onions, no sign of house burger sauce, let alone loaded with it and no smoky tomato relish. Just a few miserable looking chips, a limp slice of tomato and a dry slice of gherkin. So I went and complained at the bar asking if the food hygiene people really were there because if they were that would never have come out. It was disgusting. A lady called Kate said she’d come over after she’d served a customer. When she did, I told her the problem and she said “what would you like me to do, refund or replace or choose something different?” No mention of a sorry. We ordered something different,and that was only because it was 2:30 and we were starving. We chose chicken wings and tatziki with pitta bread, which was all grim, but I had to ask for the refund in difference of price. I then suggested they offered a refund of one of the cokes as we had waited so long. She said she would have to clear that with he manager, which she did. But he should have come over and apologised and should have offered something as a gesture of goodwill. Won’t return, obviously, and would not recommend it at all. Would give it zero if I could but TripAdvisor states you must give at least one rating. Really rank!

Would like to thank all the staff at the wharf on Christmas Day for the lovely 5 course meal our family had there this Christmas. 13 adults, 2 kids and a baby. The food was lovely. The staff were polite and couldn’t have been more helpful. It was our first time in 40 years that we have eaten out on Christmas Day and we were all very impressed. Will definitely do it again. 5* food and 5* treatment. Thankyou everyone.

Friendly enough and popular because its the only one around. The food however is typical microwaved pub grub. They don’t believe in presentation. All I had was ham and chips it looked like a canteen/school dinner offering, have you not heard of garnish-a bit of colour on the plate to make it look appetising. People eat with their eyes as well as taste buds and olfactory senses. My colleagues meals looked equally awful. Wouldn’t choose to eat there again

I have going to the wharf on and off over the last 15 years, it is a friendly pub and serves great food reasonably priced. They are dog and kid friendly too.

Food overpriced £6.95 for one square of halloumi is unacceptable. Manager took no responsibility which made it worse and emailed both The Wharf and Shepherd Neame and no response. Very poor customer service- not what I expected.

The location is lovely especially if the weather is nice enough to sit outside.

A lovely gastro pub in a beautiful setting. I have eaten here rice, the first time the meal was great, good value but the steak & ale pie I had yesterday didn’t have any steak in it just fat & gristle. Good value thought if you are after cheap & cheerful

Our friend recommended it and wished he hadn't. It had obviously been some time since he had been and it had really gone downhill and he was embarrased that he had taken us there.

Having been to this place a few times, we decided to drop in & have lunch in the Carvery today. On arrival, we were informed that the Carvery wasn't open today. No explanation was given, despite enquiring why this was. We were reassured that we could still get a Sunday roast though....how I wish we'd ignored that reassurance and went elsewhere as we were poised to do.

Menu average. Food average. Very expensive. Variety crap. No sunday roast available even though early enough. Got impression that the staff wanted us to go.

Really nice location, it's so nice to sit outside for a nice drink or bite to eat but it's always let down a bit by the service. No one ever looks happy to work here!

This place is tucked away in a business park but don't let that put you off. It is well signposted from the main road and is next to a largish lake.

Love this pub....spacious clean homely and friendly...easily accessible as mainly all.on one level..though there is a section which goes down a couple of steps and and upstairs. Also it's right by the lake with an outdoor decking area which is great on a nice day. Have ordered food there as well which is very nice..really nice place was considering having my dad's wake there as they cater for functions as well and hire out their downstairs restaurant..but it's not suitable for disabled people really and also didn't want to risk it with a lot of people as it's right next to dartford bridge..incase there was any traffic issues...but will go back again and again as we like there

Right beside the lake with an expansive deck are to enjoy the view and the sun. Plenty of variety on the menu and a Daily Specials board.

I was greeted aggressively by a bearded man who made no effort when I told him in English that I did not understand him, that I just wanted to eat, the waitresses understood me perfectly, but after 15 minutes no news of anyone, so I prefered to leave: this is not correct !!!

We needed a pub near where friends were staying for a few days with their dog. Not easy but the Wharf welcomed them. The area is lovely, lots of water and a fountain and room to sit outside. We arrived at 4pm when the carvery had shut but were told we could get a carvery meal though served on a plate. This we ordered but sadly the beef looked and tasted as if it had been sitting around since lunch time and the brussel sprouts and broccoli were so hard we couldn't eat them. A plate of fish and chips passed us which looked a lot better! Our puddings were quite good. Staff were friendly and inside it was lovely and cool on a 30 degree day. We were able to sit there for several hours enjoying our friends company.

I went for a walk around the lake with my little dog when walking past the wharf a gentleman advised I could get water for her and a coffee for me people were so friendly was nice for me and my little dog to be welcomed. Staff friendly cleanliness fantastic give it a visit.

Enjoyed a fabulous Sunday roast at this lovely pub. It is in the middle of a trading estate but you would never know due to it being surrounded by lakes. It had a nice atmostphere with music or TV, so a perfect place to catch up with family and friends.

We stayed locally at the hilton, this was a short walk away.

Worst sandwich ever ! Tasteless ,stale. Better off going to Asda down the road and ,buying a £1.00 sandwich , rather than paying £6.00 for rubbish. Paid £19.00 for two sandwiches and two cokes. Go elsewhere not the Wharf.

What a really nice pub, come dartford For weekend to meet friends, lovely food, really nice drinks and a very chilled atmosphere even when it’s busy, staff are excellent aswell

My work Colleagues and I had a lovely meal at Wharf - Dartford, a great view of the lake from where we were sitting, and the weather was nice enough for us to sit outside to have our sweet course. I enjoyed a Chickpea, Sweet Potato and Spinach Curry, and my friends had Sausage and Mash, Scampi, and Ham and Eggs. We had a great time.

Lovely sunny day & decided to follow the sign for The Wharf before embarking on a shopping trip to Bluewater. What a find, lovely setting by a lake. Good food, efficient staff. Didn’t want to leave.

We had dinner on a Saturday at 2:00pm so wasn’t busy. Our food came out promptly and was lovely. The scenery is quite nice looking over the lakes. Dom behind the bar she was very friendly and chatty! Would definitely go again.

£5 a beer on tap way too much for dartford Shame as nice pub nice staff and nice outdoors area on lake but won’t be back at them prices £4 more can buy 12 bottles at supermarket

I always love going to the pub. It is right behind my house and I always receive great & friendly service. If there is a mistake with food they resolve it quickly. The only reason I didn’t give five stars today because the food was slightly cold over than that lovely atmosphere, lovely staff and lovely food. Highly recommended. The prices are a bit high but you are paying for good value of money food.