Based on 82 opinions finded in 1 websites
Based on 82 opinions finded in 1 websites
Nº 451 in 696 in Mendip
Nº 109 of 152 Other cuisines in Mendip
Opinions
Stayed here for two week through work, rooms are small but decent, only for sleeping anyway, food and staff was next level, would definitely recommend,
Robbie m . 2024-10-15
MORE AT TripAdvisor
We stayed for one night at this establishment . We arrived at 8.30pm and went straight to our room as we had had a long drive and had an early start the next day . The room was disappointing . We knew it was a small double and it was actually larger than expected but that was the only good point . The room was grubby, tired , flaking paint , dirty bathroom floor , dusty , fittings loose in bathroom ( tap , loo roll holder , towel rail . The tv control didn’t work properly , we couldn’t turn the volume down . The room was very warm , there was a fan available but it was dusty , the bed was so uncomfortable the mattress had no support and we had to be careful not to get to close to the edge as the mattress became so compact it was hard not to roll off the edge we checked the mattress in the morning and it was full of stains . We should really of spoken to the manager but we didn’t want to go down into the bar once we had got ready for bed , we just wanted to have some sleep so we could be ready and off early in the morning .
johartle . 2024-10-13
MORE AT TripAdvisor
We expected so much more from the Well Inn, but were very disappointed. A very basic hotel, breakfast was tea and toast, the bar is newly refurbished but the tv didn’t work. Our room was very small, bed was lumpy and uncomfortable. No food on a Sunday and the bar was closed at 4.
keith j . 2024-09-11
MORE AT TripAdvisor
We popped in here looking for a drink and a light lunch, we were told that they were only doing Sunday roast, a response we had had from several other establishments, i said we were only looking for a sandwich. The owner asked us to wait while he checked with the kitchen, he returned with good news and we were served a wonderful sandwich with chips and salad. It doesn’t seem much but this is what I call top notch customer service, we were turned away from 2 other pubs in the area that were only doing Sunday lunch and basically snubbed us. The bar and restaurant had obviously had a a recent makeover and looked very contemporary. Would imagine the same customer focus and hospitality would be afforded to guests staying there.
Gordon M . 2024-07-22
MORE AT TripAdvisor
This was a gem of a find it is under new management.. the whole place is lovely .. staff wonderful owner is lovely and food was great ..we visited on the way to shepton mallet prison .. perfect pit stop would definitely recommend
maryjanegilmour . 2024-06-16
MORE AT TripAdvisor
My friend and I went here for dinner, we were a little apprehensive as our friend didn't recommend the lunch they had recently. All we can say is that is was absolutely awful, the food is trying to be something it isn't, its meant to be a "pub" but the food is not comforting at all like what you would expect from a pub. Over hyped menu and lacked much flavour. We won't be returning or recommending.
Laura W . 2024-06-06
MORE AT TripAdvisor
Popped in for lunch as saw that the pub was under new management. All I can say is WOW! The food was absolutely delicious and very reasonably priced! Belly pork and goats cheese salad was so so tasty!! Will definitely be coming back soon with my friend who I rang after eating here to tell her delicious the food was! The revamp inside was also beautiful, has such a lovely vibe to it. Can't wait to come back again soon! Thank you 😊
Amba F . 2024-06-01
MORE AT TripAdvisor
Lovely freshly cooked tasty burgers!! Very excited local customers!! Super service!! Well done New Management!! 🌟🌟🌟🌟🌟
Wendy W . 2024-05-31
MORE AT TripAdvisor
Similary restaurants in South West
78 Opinions
I was traveling down south through Frome and stopped here a bit late in the evening. I was quiet lost with finding out everything I needed for the next day. I was given plenty of information and help. The owner of this pub is an absolute Gentleman, The pub atmosphere is very friendly concidering its a small area and many lsmaller areas are not favorable to strangers. I'm looking forward to going back again.
38 Opinions
Really poor service from the kitchen Bar staff were good Food was passable
125 Opinions
I've never been impressed with the sound quality at this venue, but last night's Afro Celt gig was a new low. The sound system totally failed to project into the hall and had no presence. It's flat and lacks any dimension. You'd need to be right in front of the stage to feel any sense of immersion. Even then, the overall quality is low. To make matters worse, the sound engineering was shocking, with fiddles, pipes, flute, whistle so far bant in the mix that they could barely be heard at times. A really unprofessional event that left me feeling like I'd been ripped off. I'd be really reluctant to see a band here again. Frome deserves better.
34 Opinions
A Tuesday night in January where other pubs in nearby villages are closed it was a joy to find this one open. A great traditional pub with a nice warm fire, friendly welcome, reasonable drinks, what more do you want? Deserves to be supported. Well done!
31 Opinions
Had a day out in St Andrew's on Saturday 11th May as it was a lovely day,so we pop in kinnettles Hotel for a few drinks. As there's outdoor sitting on the pavement so we get a table outside. As it was very hot day my friend took off his T-shirt,staff take our order with no issued at all didn't even mentioned or bothered about his not wearing a T-shirt. After our forth rounds of drinks, this man passed our table bend over to my friend in a impolite bad mannered way and tell him in my Hotel you can't dress like that and he walk away.We where shocking even other guests having a drinks think he was rude. I pointed out to the staff and she tell me not to worry about it, we didn't have a problem plus you guys where sitting outside. The Owner should know better how to talk to Guests he was so unprofessional, and we will not be going back.