The Waterwheel Restaurant in Cornwall, Isles of Scilly

we booked and stayed for 3 nights with another couple. we had a junior suite and the other couple a normal double, both rooms were in the new block extension, not newly built but appeared to be that way. everything seemed brand new, lots of thought had gone into the rooms, bathrooms and even the facilities were fantastic. staff were so friendly and could not do enough to help us. food was great, evening menu and breakfast. would recommend unconditionally. 5 star easily.

Wonderful stay in a beautiful setting only a ten minute walk from St Austell Room we picked was small for four days but other rooms are available , room was lovely though done up to a high standard , tea coffee , biscuits provided Breakfast had great choice both cooked or a table selection you can help yourself to in the conservatory overlooking the wonderful garden Evening meals are also available which we had , great choice available to choose from with drinks from an extensive well stocked bar Thanks to Amy for checking us in both welcoming and with a warm smile All staff here are just wonderful a fabulous friendly team Gardens here are amazing with tree ferns and wonderful plants on wooden walkways surrounding a pond with lots of seating to relax on we loved our stay

Es war ein einmaliges Erlebnis. Essen Spitze, Ambiente sehr ansprechend, Personal Spitze und sehr freundlich. Nicht zu vergessen das sagenhafte Umfeld.

We enjoyed a very pleasant stay here for 2 nights.The room was lovely..I asked for a room with a bath,which we had,everyone was really nice,we had a meal on our last night,again very nice,as was breakfast.

Tempting evening meal menu made it difficult to chose but we opted for the pork which was amazing and highly recommended!

We had a lovely couple of days at Waterwheel. Three generations of our family plus the dog were made to feel very welcome. Beautiful garden, great food, comfortable bedrooms.

What a lovely relaxed meal we had here. From the moment we arrived it had a cosy family feel, and were even greeted by a black Labrador which me and my boyfriend loved as we’re a big fan… was nice to see that the restaurant is dog friendly. The dining area was nice and spacious and we were able to choose wherever we wanted to sit which I thought was good. I liked the vinyl placemats, never seen this before! My boyfriend chose the mixed grill, which was a pretty huge portion but he polished off the lot, each piece of meat cooked to perfection, accompanied with crispy chips and onion rings. I went for the lasagne which you could tell was homemade with a lovely refreshing salad and delicious garlic bread on the side. We wish we had room for puddings as they also sounded yummy… next time! The waitress who served us was really friendly and chatty and made you feel at home :) Can’t wait to return here for another lovely meal.

Went here for a meal on valentine's day evening. The food was absolutely delicious. We had lamb rump and duck. The veg was perfectly cooked too and I've never had such tasty broccoli! Very pretty presentation. The lady who looked after us was lovely, very friendly. Also tried my husband's raspberry and white chocolate cheesecake, amazing, really wished I'd ordered one!

We ate in the restaurant on our first night of our break away, the food was so good we booked for the remaining two nights of our stay. The staff were very helpful and really friendly.

We had a lovely evening at the Waterwheel. Ian looked after us and made sure we had everything we needed. Great sense of humour and a real asset to the place. The food was delicious and beautifully presented. Thank you.

Being local to this establishment we have been going to the waterwheel restaurant over a duration of 6 years, it has just got better and better. Having tried most restaurants in an 8 mile radius, this has to be the best, top marks, it has improved every year. Having eaten in many 4 and 5 star hotels, and Michelin star restaurants around the world, This is fantastic hidden gem. 10/10 We will continue to go, its an amazing personal family feeling not rushed, which is difficult to find in Cornwall, as so many places in Cornwall feel as they are money orientated machines, in out and don't give a damn. The waterwheel is not this, and I hope it keeps it family feel character.

My evening meal at the Waterwheel Restaurant was so good that I ate exactly the same on my second visit.

Spotless, beds & pillows incredibly comfortable, very friendly & caring staff, roomy car park, generally quiet, excellent breakfasts & evening meals, beautiful gardens, don’t expect a 4 star hotel but was a quality B&B. Quite central for excursions, choice of drinks in bar appalling- 2 lagers on tap only + number of bottled beers (poorly cooled). Wine choice seemed ok. If it’s important to you Wi-Fi terrible- constant “drop-outs”. Would I stay here again or recommend……actually I really would, really nice experience all round. Like all Cornwall COVID has hit the hospitality business hard, good luck to Francesca & Mark for the future, thanks guys!

After the most hospitable welcome, having arrived early and quite prepared to have a drink on the terrase, we were seated almost immediately. Delicious breaded "cornish" brie and squid starters were light and tasty. Scampi and pie of the day went down well. But its setting and team service are the best reason for visiting. Highly recommend.

Both the service and the food are great and cannot be faulted. One night we had their barbeque pork ribs, they were so delicious we had them again the next night. There was plenty of choice but we enjoyed them so much it's worth going back just to have them again.

Over the weekend we had: Smoked Salmon and Prawns (Starter) Chicken Liver Pate (Starter) Garlic Mushrooms (Starter) Sea Bass Fillets (Main) 10 oz Mature Sirloin (Main) Lasagne (Main) Raspberry and White Chocolate Cheesecake Lemon Sorbet and it was all amazing!

Arrived after looking for somewhere online on the journey between looe and perranporth, we got there half hour before they opened and started service - but because they were quiet they let us, along with our dog in to order. The food was absolutely amazing, we had ribs, lasagne, salmon and mushroom stroganoff, all of it was perfect! The portions were really generous, the owner was very accommodating and our server, Donna was so helpful and friendly! The kids enjoyed their desserts and the bathrooms were really clean, the cleanest nicest toilets we had used so far throughout Cornwall (in my 10 year olds opinion) Thanks all esp to the kitchen, best meal we have had during our holiday. And they have a super friendly bear of a dog there to welcome visitors too! 11 out of 10! A must visit if you are in the area.

Lovely restaurant, with great food and lovely staff. The food here was very good and nicely presented, staff so friendly made you feel at home. Would go here again. They also have accommodation and certainly somewhere I would consider when in the area again.

Stayed here for 3 nights. Very clean and tidy.Ate in the restaurant every evening. Lovly food my husband very fussy but just asked for what he'd like and it was no trouble. He asked for ice cream with shortbread biscuits which was no trouble right down to them not having any and before we finished the chef had made some more and sent warm ones out to him. Very friendly waiting staff. Especially the blonde haired lady . Who had her son working in the kitchen. She was excellent. Very smiley. Funny and again nothing too much trouble. Definitely stay again

We stayed for the week to visit Cornwall, a place that I've never been to. We celebrated our silver wedding anniversary and Francesca helped me to give my surprise to my wife over evening dinner. The food was very nice and very filling. We went through the menu each day that we stayed in the restaurant (5 out of 7) and we were never disappointed with the quality and quantity. All of the staff were very pleasant and very polite and helpful. I would recommend that you take a look for yourself, you won't be disappointed.

The menu is quite simple from pie of the day to steak, but a decent choice with daily specials. All were tasty and served with plenty of vegetables. Warning - if you want to eat 3 courses you will need a good appetite.

Accommodated my party of 6 last minute and were exceptionally friendly and helpful. We all had delicious meals and pudding and the cost was not excessive. Plus the grounds are idyllic - perfect for a wedding. Lovely visit, thanks!

We have been staying here for the last three weeks while working nearby. The owners and all of the staff have been very professional and friendly. The chef can obviously cook very well, we have tried virtually all of the menu and every dish is very good.Great rooms, very clean and comfortable beds.Thank you all for looking after us with great takeaway lunches and the fantastic gin Best regards Mark

A Hidden gem........we decided to take a trip to Cornwall and came across this lovely family run place, the watermill has very clean and well kept rooms, breakfast had a good selection to choose from full English breakfast which was well cooked, homemade marmalade’s, Granola with greek yogurt all lovely.outside our patio doors was their garden which was a lovely addiction with Tasmania tree ferns, ponds decking all though we had wet weather while visiting it still was great.From the start our dog was greeted with a lovely homemade biscuit and made a fuss of which made us fill, even though we had a dog with us nothing was ever a problem. great dog friendly place.We ate is their restaurant which was well priced, and had a nice selection of food for all tastes.(During COVD-19 there procedures were very well actioned and made you feel quite safe, lovely staff.We will definitely return in the summer

We booked a table for 4 for 6.30pm. we were welcomed at the door and shown to our table. The food arrived promptly, nice and hot and with a smile. It was tasty and enjoyable although portion sizes a little on the small size. Highlight for me was the sticky toffee pudding - delish. We found the car park to be very dark when we came out and with the ground being uneven thought it was a little dangerous. Some lighting would be a help.

Every guest is welcomed by Kernow the black lab and best concierge ever. The place is warm, friendly and cosy. Gardens and woodland are stunning! This is a dog friendly hotel so if you don’t like to see dogs in communal areas - then don’t go! We loved it, lots of furry friends to fuss, fabulous food, incredible desserts and the best breakfasts. Mark & Fran has the place spotless and work so hard to ensure all have a great stay. Love love love this place.

Hadn't been here in along times as previous visit was not too good. However, what a difference - current owners have been here for about 8 years. In that time they have completely refurbed it, plus added to its appeal with a fantastic outside area. The food itself was lovely., we didn't long and it all arrived at once. A reasonable choice to suit most palates. Will certainly be going back in the near future. Lovely atmosphere.

Came here with my husband and thoroughly enjoyed it. The food was lovely and our steaks were cooked perfectly!The staff were really friendly and knowledgable and they made me a blue cheese sauce for the steaks which wasn't on the menu - thank you for that, it was tasty. Will definitely return, it was a really nice treat and Kernow (the dog) is adorable ❤

As we both love our food, evening meals were great good choice and portions same with starters and desserts, for what you got and how nicely the food was cooked and presented it was all excellent and worth every penny and we will definitely return.

Booked because of the reviews on trip advisor and we weren’t disappointed. Setting was beautiful, service was fantastic and the choice was excellent. All main meals were faultless and each of us enjoyed every mouthful. The fact that young children are discouraged pleased us as it would have spoilt the ambience. Would recommend and will try to return before we leave!

Ate here two evenings during a 3 night stay. Excellent food and service. Very accommodating. Particularly enjoyed the lamb shank

Booked this online at short notice as I needed a place to stay near Charlestown but due to the Charlestown Regatta, finding decent accommodation was hard or needed a second mortgage.The Waterwheel ticked all the boxes and the recent reviews are very accurate and indicative of the current situation.Probably more suited to the "Grey" market like us, which is why I chose it. I didn't want to be woken up by noisy children or kept awake by the drunken bars of Newquay.This is a small quaint and friendly B&B and I loved it!Looking at some of the pictures here some are clearly quite old there is a new extension built on one side and the remainder has been refurbished to a high standard.The Gardens are quite something to behold and luckily our bedroom overlooked them.Unfortunately our itinerary did not allow us time to use the Bar or restaurant facilities but breakfast in the conservatory was excellent as was the service.We had a "Small double" which suited us perfectly as we were only there for 3 days most of which we spent out touring Cornwall with the family and grandchildren who where staying in Charlestown, so we only used the Waterwheel as our base camp.Interestingly, the Antipode of this place is in New Zealand and the lush ferns and gardens are very reminiscent of this.

We chose this restaurant to celebrate my little sisters 30th birthday. We were a party of 6 adults and 2 very well behaved children. My brother in law called ahead of our reservation to confirm the time we were booked in for, which was 6.30pm. My brother in law then received a call from someone at the restaurant saying that we should get there for 6pm to be served at 6.30 as the restaurant was VERY busy. This meant that instead of a leisurely drive over we were all rushing to finish getting ready and rushing off to the restaurant. Upon arrival we were met with a completely empty dining area except for the Waterwheels resident dog which i found to be odd at a place that claims to be 'Fine Dining'. It was an interestingly decorated placed with a mix of tat, interesting art work and old vinyl records as place mats but all in all it was very clean.The rotation of staff was amusing but when there is only one table i suppose they have to be seen to be doing something?A young waitress took our drinks order when it came to my nieces it seemed like she didn't know any non alcoholic or non fizzy drinks options and despite them being old enough to not only comprehend English but also speak it, the waitress spoke over them to ask us- this is rude and a weird way to act.At this point a single gent walked in to take his seat at a table in the corner- woah guys talk about a mad rush!We seemed to be waiting a while for someone to come and take our food order which should have been simple but again it seemed the waitress was unsure of the menu and if my dad could add cheese and bacon to his burger (yes seriously). We had already been told they do not do children's meals but this wasn't an issue to us and my nieces chose the burgers.The menu was a very nice mix of cuisines- I picked the seafood curry and did not regret my choice the fish was fresh though i did find it odd that it did not contain everything that it professed to on the menu, my other half chose the fish and chips of which he is some kind of connoisseur and he regretted his choice as soon as it arrived- the portion was small and he said it looked and tasted as if it was frozen. My mother was happy with her duck meal and my brother in law had the pork three ways and again was happy.Desserts were fantastic the banana toffee waffle was divine but then again how can anyone get that wrong? Plates were cleared and we asked for the bill from one of the older staff members and again waited far longer than we should have until the younger waitress returned- we asked again and was told to see the guy behind the bar to settle our bill.All in all the staff set a very bad tone to our evening and a meal we had been looking forward to for months was soured by either poor management or total disregard for polite etiquette.Would not recommend or return.

Saw this restaurant on our way to hotel so checked it out and decided to try it. We were not disappointed as the food was excellent. Very nice surroundings but found it lacked a little atmosphere

We, a group of six, revisited this restaurant in May and had a wonderful time. The service was excellent, not rushed but attentive, the food was well presented and enjoyed by all.We rate this restaurant as one of the best and will definitely return again.

We stayed here for 3 nights, mainly to visit the Eden Project and the Lost Gardens of Heligan. The Waterwheel is ideally situated between the two and is also near to Charlestown (for Poldark fans) and Mevagissey (fishing harbour).Breakfast was taken in a large conservatory with views of the garden and duckpond. The "secret" can be discovered by walking through the garden and along the river path. Our room overlooked the garden and had an enormous, comfortable bed. There are tea/coffee making facilities with plenty of milk, as well as a small fridge that contained two bottles of water. All the items were replenished daily. There is a wide choice of food for breakfast. Hot dishes are cooked to order and the scrambled eggs are the creamiest I have tasted. We had two evening meals in the restaurant and had difficulty choosing from the extensive menu. The food was delicious and nicely presented.The Waterwheel is a credit to Mark & Francesca and their staff who set and maintain high standards and I would not hesitate to recommend it to anyone visiting the area.

We stayed at the Waterwheel for 2 nights and had a meal with friends on the second night. Breakfast offered everything you could think of and the evening meal ( different for all 4 of us) were very good with unobtrusive but efficient service. My husband uses two sticks and so we had a room on the same floor as the Bar and dining room and that worked perfectly. The grounds are delightful but only I walked the full length of them to the little chapel.

Excellent hotel in a stunning location. We stayed for two nights b+b with our canine companion and had a lovely evening meal on our second night. Room was large and very tastefully decorated.

This restaurant is really good , food prepared to order. Great choice and excellent service provided by the staff

Visited as staying in area for a few days and reviews seemed good. I enjoyed mine but fellow guests very disappointed with choice of mushroom and red pepper stroganof as no sign of any red pepper either in colour or taste. My wife described it as bland and tasteless although the chef on receiving complaint told us how he had cooked it, just shame the taste did not match the description . Car park also badly lit and full of potholes

Brilliant food we went for Monday dinner very good choice for dinner. which was a food and deserts wonderful. Definitely going to visit again..!

The staffing are amateur at best and need to keep their opinions to themselves. Our food order was taken and wine list presented after asking. 10mins after sitting down at our table and starters served we still were not asked if we would like any wine. Two of the four main courses were wrong and the sarcastic comments kept on coming. All of this was based on just four tables being served so there were no excuses for the poor service and lack of attentiveness.

Cracking food, had mackerel pate and then a beef salad. Pate was very tasty but the beef was super, very tasty and very tender. Perhaps too many chopped walnuts but the dressing was superb.

Albeit the restaurant was quite on the evening of our visit and the service was a little slow. But the menu does state that all the meals are cooked fresh so they are worth waiting for. This statement is true, we could not find any fault with any of our meals, they were truly superb. We enjoyed our visit to this restaurant but unfortunately probably wont return because we live 250miles away and were only visiting the area. I highly recommend this place so do give it a try.

After many very enjoyable meals at The Waterwheel over the years we decided to back for our wedding anniversary as we had our wedding reception there in 2007.

Brilliant food and a good price topped off by the company of a very lovable Labrador and very friendly owners. We will be returning if we are ever in the area again. Will recommend to anyone

went for a meal with friends at the waterwheel,walked into the reception area and had a drink from the bar and sat on the comfy leather sofa whilst looking at the menu deciding what to have.very nice selection of food to choose from and the price wont make you cringe.Our orders were taken and after a short while we were shown to our table in the restaurant,being a winters evening we were in the main building as opposed to the large conservatory,all in all an enjoyable meal in a lovely place with first class service,will visit again.

An excellent 70th birthday party for 16 at the lovely Waterwheel last night. Wonderful food as always, friendly service and coped well despite short staff after New Year. Thankyou for yet another lovely evening. Clean plates all round. The fillet steak was especially good

We were lucky enough to get booked into this wonderful venue for Christmas Day lunch.The food was fantastic (best turkey we had tasted all season), atmosphere was great, the staff were excellent and we thoroughly enjoyed the games they had provided on the tables. We would highly recommend.

The surroundings and atmosphere in the restaurant is superb and the food was first class. Well presented good quality and very good portions made for a great stay. Would go back tomorrow 😀

Good food in a warm, welcoming surrounds. Good service, friendly proprietors. Lovely selection of wines.

This is a lovely hotel restaurant on the outskirts of St Austell we were visiting relatives and we chose the waterwheel for our last evening meal before returning home, the food was excellent and well presented the staff were lovely and friendly, we will come here again when next in cornwall to eat and make a fuss of the lovely soppy old dog.

Das Restaurant bietet lokale und internationale Küche. Die Speisen werden mit regionalen frischen Produkten zubereitet und vom sehr freundlichen Personal geviert. Das Preis-Leistungsverhältnis ist sehr gut. Reservierung wird aufgrund des beschränkten Platzangebotes empfohlen.

all food was freshly cooked and that meant some waiting but it was worth it. all the food was lovely, the breakfast was second to none!

As you would expect a good choice of fish dishes but plenty of meat too in the form of steak and ribs etc. The goats cheese and red onion tart was super followed by ribs so no room for dessert. I have to say that all the food including breakfast was freshly cooked and nice and hot. Service was good with sufficient time between courses

Had a meal here fo my partners 50th birthday with friends.

We were staying here and so ate here on our first night.

We, a group of 7, all from the mid Cornwall area, dined here for the first time. We were greeted warmly and the atmosphere was relaxed. The food was of excellent quality and we took a leisurely pace through the three courses. Overall, a very pleasant meal.

We were lucky as we were staying. We had intended to go out in the evening to local restaurants but once we tasted the food we ate in the restaurant every night and the quality never faltered. It's not large and non-residents do come to enjoy the food so if you want to eat there in peak season I suggest booking.

We only managed to get a table here on our last night in the area. We received a friendly welcome and felt at home straight away. The food was excellent-hot, tasty and well presented. From our scallops with apple and walnut slaw and ginger, to pork tenderloin with a creamy honey and mustard sauce to the piece de resistance, a home made treacle tart with clotted cream, we could not fault anything. There was even home-made Limoncello available made from home grown lemons.Afterwards, the hostess went out of her way to show us the sort of accommodation on offer, the sort which would put some four star hotels to shame. It was a pity that the rain stopped us from enjoying the wonderful garden but that will have to wait for another time.

Must make reservation, but we had 2 excellent dinners at this establishment. Friendly dog and cat on premises. Friendly owners and waiter. Gorgeous gardens to explore between courses, if desired

never mind negative comments from others,a nice welcome on arrival,service was good, food was really tasty and nourishing.the menu was not overboard,but it had plenty of options.In fact our whole evening was excellent .

four of us ate in the restaurant and had a lovely 3 course meal with drinks for a very reasonable price, especially considering the excellent quality.

This restaurant was recommend to us and did not disappoint. It is set in water gardens which are still being developed. It is beautifully decorated and staff very friendly. The menu was varied and very good value. The food and service was excellent. I thoroughly recommend this to anyone.

went here tonight had the amazing deal of three course meal so two 3 course meals 4 drinks still under £50i had chicken with cheese and bacon when it came out i was expecting a hunter's chickenbut no a a la carte style meal with veg all cooked to perfection will be going again

We were not sure if this restaurant was open as we passed by during the day (some extensive decoration taking place to the hotel), so we rang early evening and was advised that it was and are we glad we checked, our meal was great, served in a lovely dining room, with excellent service - what could be better?

Yet again a stunning meal in a quiet atmosphere. The building work aside you enter a classy dining room to sit in a peaceful place to enjoy the well prepared and tasty delights of the generous menu. Friendly staff and a lovely black lab greet you in the bar prior to entering the dining room. Only one little point is the limited range of draught beer on offer, a pale and bitter would be good, but that's a personal view as I enjoy a beer with dinner and bottled ale just doesn't hit the spot like a good draught. Will definitely be back as this fine establishment never fails to please, looking forward to seeing the finished article when the building is complete.

Menu varied with good choice of local produce - both fish and meat. Beautifully cooked and presented and plenty of it.

Don't be put off by the building work and no turning notice as after seeing that we weren't sure it was still a restaurant so stopped to ask! I was glad we did. It is still a restaurant and well worth a visit. Really delicious food and not long to wait - we were very pleased and also liked that we could choose our own table and that they catered for people with dietary restrictions and allergies. We thought the prices reasonable.

Another lovely meal at The Waterwheel thankyou. Fillet steak rare as asked. Lemon posset was tangy, and plenty of it. We all had a lovely evening.Service was friendly as always.Can't wait to see the new buildings.

Valentine's night, as lovely as expected, good food, pleasant welcome. Looking forward to seeing the new building when it's finished!

The dreadful carpark, the unlit sign, the lack of any clear way in (it's like entering the back door) nearly made us leave. But so glad we didn't!Inside is beautifully done, sophisticated dining room, lovely staff and a well stocked bar. Dogs welcome in the bar and conservatory diner. Food was magnificent, from the safe steak to the interesting specials. You will not regret dining here. Go!(And wifi )

Had dinner at this restaurant with my family of 6, in February 2017. We cannot fault the food, it was absolutely delicious. We all had 3 courses, and something different. The landlady couldn't be more accommodating to my Nan and Step-Mum's gluten intolerance and went out of her way to make sure they could eat what they wanted. Beautiful restaurant and beautiful food. We will definitely be coming back, thank you.

lovely place to eat and meet up with friend's there is quite a bit of history in there and history on its great big water wheel outside and lots of wooded area.

The food here was outstanding! Scallops for starters were beautifully soft, the mains were just as delicious and the banoffee waffle dessert finished the meal off perfectly!My only negative would be that the waitress was a little flustered, even though she was only waiting on us... I think she was just a little inexperienced. We didn't mind though as all the staff were lovely.

What can I say this place is great, food is excellent been there twice and food just gets better plus your made welcome by the owners no rushing you and friendly.black Labrador dog makes it homely and will be going again when next down.

We booked to stay at the waterwheel, hadn't really taken note when booking, it had a restaurant so this was a lovely surprise, we settle in our very clean and comfortable room, recently been re-decorated very nicely. We did eat in the restaurant, food is served between 6:30 pm and 8:30 pm, the food is delicious, a good menu offering a varied selection of different foods, I must say I wish I had come across this accommodation earlier in the week, I would have checked in all week. This is a really lovely family run business, the owners have gone the extra mile, offering lovely accommodation, restaurant service with lovely food and a well stocked bar.

We decided to eat here based on the trip advisor score and comments. We phoned to book as advised on here but when we arrived and asked for our table of 2 we were asked to take our pick of all tables set for 2. unexpected but meant that we did get to choose where we wanted to sit. We ordered from the a la carte and I had the whitebait whilst my partner had the scallops. Couldn't fault either dish. For main course, my partner had the pork tenderloin whilst I wanted to order the crab cakes. At that point I was advised that crab cakes were not on the menu. I would have expected to have been advised of this when presented with the menu not when making my order. I plumped for the sea bass. Both mains were also delicious. My buts with this place relate to the attention to detail. As already mentioned we were not advised that crab cakes were not available when given the menu. During our main course no one came to ask if we were enjoying it. When we finished, again we were not asked what we thought of the meal. We were offered the dessert menu but declined. We were not given the option of tea/coffee or another drink. Finally we had to go to the bar to ask to pay the bill. Enjoy the food if you visit but be prepared to be left to your own devices

Having sought another place for an evening meal that was not too far from where we were staying I came across this place that was only 6 minutes from the premier Inn. I pre booked a table for 7pm and when we arrived we were both amazed at the warm and friendly welcome from the owners and the atmosphere was pleasant and relaxed. The family dog greeted you with a wag of his tail and every now and then you heard a 'quack' from his toy duck as he greeted more customers who came in. The dog I will say was well trained and did not attempt to enter the restaurant where the food was at all. The meal was cooked to perfection and there was just about room left for dessert. Overall I rate this as a well organised and friendly place to have a meal and also the owners do accommodation. I would like to say please book in advance and don't be put off if there is a slight delay with your order when they are busy because the end result is worth every penny.

The Waterwheel will get your stay in Cornwall off to a great start. Good food, great host, en suit rooms and modern fresh decor through out.

This was our second visit to the Waterwheel, and we were not disappointed. Francesca and Mark made us feel at home immediately, as did their lovely Labrador Kernow, such a clever dog. We had booked to eat in the restaurant on our first night, and the food was so good, we returned from our day out to enjoy another great meal.The ongoing project that is the garden is fascinating to wander around, and our hosts have created a wonderful relaxing haven with ponds, a waterfall, and many tree ferns. We intend to return to see how this is progressing.

Well, this was just fabulous as usual. The food was beautiful, good choices and served so fresh. The grounds and gardens are excellent, just like being in paradise. A very good evening and highly recommended.

Go!You arrive to a rather uneven carpark and wonder what the restaurant will be like. The entrance is like going in someone's back door, you wonder more ...Then you teach the comfy bar and the wonderfully cheerful, friendly staff. The loos are magnificent! The choice of drinks wide and the menu limited but varied. The restaurant is sophisticated and restful. The background music just perfect to make you feel conversations are private, but it does not intrude. If you have a dog they are welcome in the conservatory where the same food is served. Wifi is available and free. I had lasagna and garlic bread and my companion scampi and chips. The meals were piping hot, tasty and portions large. Not so large we couldn't have puddings which are also very good. I can't praise the waiting staff enough for their willingness to adapt the menu to one's lines and dislikes (garlic bread substituted for chips for example), and their unfailing friendliness and smiles.

Me and my parents had dinner here and were served by Amy who was very welcoming and friendly! Service and food was excellent, was a lovely evening and the gardens are beautiful :)

This is a very delayed review as I thought I had already done one! (Sorry)We attended my brother in laws wedding here in November last year! It was a small wedding but wow, did this place give it lots of oomph!Beautiful gardens and waterfall, great for the pictures too.Fabulous food and fantastic staff. Nothing was too much for them and we had the whole place to our selves which was great. The rooms were lovely and the breakfast was fantastic!!Say hi To Kernow the dog if you visit!Well done to you all and keep up the good work!

We were staying in a cottage a few mins away and decided to try the Waterwheel for our evening meal. 4 of us ate here on Sunday 24th July we had not booked but we were seated straight away . We were told that there may be a bit of a delay as they were short staffed that evening, we said we did not mind as were in no hurry. If there was a delay we were not aware of it we were served quickly and efficiently and we all enjoyed our food immensely. Fresh and delisious, I strongly recommend the Mushroom and Red pepper Stroganoff.

As we stayed at this hotel and were tired after a long day in Cornwall we decided to eat here for dinner. We did not regret it. The food was perfect, the wine was excellent. Service was excellent. What more can you expect? We can recommend this restaurant and this hotel. It was a pleasure staying and eating here.

arrived but they could not fit us in but was unprofessional in their approach found a better restaurant

Three of us - my wife and I and our grandson - stayed here at the beginning of July. Out of seven nights we only dined twice at the Waterwheel, in part because of the slightly limited range of items on the menu. Those evening meals were, on the whole, more satisfactory than the breakfasts ; the latter, especially eggs, tended to be undercooked. The family room we occupied was comfortable, despite a minute loo/bathroom; the shower room was better. Room service was very good.

we both had fillet steak and was excellent could not fault the food and service lovely location. They have a well stocked bar supporting local breweries to. The breakfast was excellent and set us up for the day. You will not be disappointed.

Had a lovely family meal and the staff were brilliant. The only reason for 4 stars rather than 5, is because I thought it was a little too expensive. Especially for what you got, would go back for sure, but only for special occasions. Plus we all loved the dog in the bar area, made you feel more welcome.

Made very welcome on a ridiculously wet fathers day evening (a whole day of rain and drizzle). Because we had our dog, we had to eat in the conservatory, but this was fine. Ate three courses each, every one was really well cooked and finished all plates completely. Nice attentive young girl serving us. Would thoroughly recommend

Stayed overnight while working in the area. Service was pleasant and efficient, food was good. Building has bags of character - a nice place to stay !

My husband and I recently had a lovely meal here. Excellent value for Money - would highly recommend - the lasagne was wonderful

A lovely restaurant set in idyllic grounds. A friendly welcome awaited us and even though there was a little hiccup with our table reservation it was sorted quickly with no fuss. The menu offers a choice for all tastes and is not unreasonably priced. The restaurant was clean and very well presented. The food was superb.

Been there twice now. My girlfriend and I live just up the road from the Waterwheel and been going there twice in the space of a month. Food & value for money is excellent!Highly recommend .The service is great and also atmosphere .I'm normally really fussy about food but the chef has consistently delivered great food.Thank you.Enzo & Julia

The breakfasts was fantastic and plenty of variety to choose from. Food was cooked to perfection as was the evening meals 10/10

It's been a few months now since we visited so my husband and I are definitely due a visit soon. What can we say about this wonderful hidden gem? It really is extra special when you dine here. As you enter the premises, it is immediately calming with soft, gentle music playing in the background and intimate tables of 2, 4 and 6 spread out in the main part of the restaurant. The impressive fire place and the low beamed ceiling makes it feel like home away from home and the menu is absolutely to die for. I recommend the set menu, with the choice of 2 course or 3 course meal. Excellent quality of food without breaking the bank. If you're lucky, you may come across the famous furry residents. Kernow, the handsome black Labrador and a gorgeous ginger tabby (can't remember his name! Sorry!) In October, the owners catered extremely well for my mum's 60th birthday. As we had such a large party (around 24 people) we were given the privacy of the conservatory room just beyond the main room. All the food was gorgeous and the service continued to be impeccable. To really finish the icing on the cake, if it's a clear evening you can enjoy post-dinner drinks outside in their newly landscaped garden. Looking forward to visiting again.

The venue was recommended to us so we booked dinner in the restaurant for 5 of us, the welcome was nice very professional. Good selection at the bar. One of our party wanted his drink from the bottle and was told "how common". To which we raised our eyebrows but let it go, maybe it was just a little joke. The dinning area was busy, we were not shown through to our table but we told to just go into the restaurant. We sat at a table we thought was ours. Good job it was. We ordered food and again the waitress had a bit of banter with one of our party which was fine. The food arrived in good time and was delicious. We had to ask for more drinks, which was not great. when we asked for coffee one of the ladies wanted a flat white to be told "we don't do posh coffee it's just normal coffee". When we came to pay the bill we paid some cash and some on a card making sure we gave a tip of 10%, we asked for the card machine to be bought in to be told "we'll try" We then asked if we needed to go through to the bar to pay and they begrudgingly bought the card machine through to the table then explaining that it cannot always connect to get a signal, which was fine they just needed to explain. The woman then tried adding up the bill and could not do it, it was quite simple maths, £50.00 cash and £75.00 card payment = £125.00. She did not thank us for the money/payment and walked away muttering to herself. It was quite an odd experience. I did not feel that the service was very nice, not welcoming and certainly has not made me want to revisit. Its a shame as I had been looking forward to checking it out as i have friends coming to stay in the summer and was looking to recommend the Waterwheel. All in all the service by just 2 women let down the whole establishment.

We arrived in St Austell on Friday and wanted to eat here. We hadn't booked a table but the lady at the bar was very friendly and said there would be one available at 7.30pm. We had drinks and sat in the very comfortable bar lounge. Hubbie had a starter which was the smoked salmon and goats cheese ciabatta, delicious, almost a meal in itself. We both had the lasagne, which was excellent. The raspberry and white chocolate cheesecake was divine and Hubbie said the lemon sorbet was the best he had tasted. It was the best meal we had whilst staying in St Austell and we wished we had gone back again, but we were only there three nights and had booked elsewhere, which unfortunately didn't match the Waterwheel.