The Waterside Pub & Grill in Warrington - Phone Number, Reservations, Reviews

Came for a large family meal of 10+, food and drink was amazing and the restaurant was very nice inside and out. There were issues with the orders such as someone not getting their dessert but solely down to how many of us there were. The waiter was great also!

Lovely meal for my birthday tonight. I want to say thankyou specifically to Phil for getting me my chocolate cake and even putting a candle on for me! Such a lovely man, love coming here. Defo recommend.

So arrived today to stay in hotel for 2 days for our 1st wedding anniversary, to come to the pub at 19.32pm hours order drinks sat down, had look thru menu to go to bar to be told not doing food now as busy... not even a sorry or anything. The pub side is dead, I understand the restaurant may be busy but not great customer service is it...we only wanted some snacks to get us thru. So not only disappointed with hotel room which is disgusting now we can't get food, let down.

Hotel needs renovating, lots of old damp patches, beds are comfortable. Bar and grill is very nice with a good breakfast.

Stopped here for food after a day out. Lovely outdoor space and great offers on food.

We ve been here for a drink. The pub looks clean and the garden outside is a huge plus,I would love to come back in a sunny day. Shame there is not a kid play area.

Had Sunday lunch and my wife had rump steak with minted new potatoes which was not minted, plates were served abruptly with no comments, Yorkshire was hard, had 3 Carrots the Size of my little finger, they were spongy as was the Broccoli not asked how is your meals, typical British abysmal service, not going back.

A weekend away with the mother and the pub and hotel is absolutely brilliant, we were served by Iona and she is an absolute star, she was so welcoming and so lovely, an absolute credit to the team🤩

Visited several times over the last few years and always had a good experience. Good food, atmosphere and service. Recommend to others

Fantastic service by Sammi. Meal was lovely. Only downside was the music blasting above our hands it ruined a perfect night!

We didn't stay over, but we did call in at the pub. Sammie looked after us beautifully. Nothing was too much trouble, asking if we needed anything, sorted my husband's food out very quickly. The food was lovely, my husband's steak was perfectly cooked. My food was very tasty (burger). Relaxed atmosphere, comfy tables, great music, a little loud at one point but quickly turned down. We will definitely be back. 26.07.2024

Friendly and helpful staff members, well equipped, clean and comfy rooms, location close to city centre

Excellent quality food but let down by them getting the order wrong. The drinks seemed a little expensive considering 1 of them was an alcohol free cider

Great hotel. Friendly staff. Rooms are basic but all you need. The breakfast at the pub next door was fantastic. Definitely worth getting.

Went last Sunday lovely meal staff very pleasant didn’t book but that was no problem we sat in the bar part and it was nice . Will be going again and Iv told a few people about this place

Went for lunch with a friend on 3rd July and thought we had a lovely time. Made a table booking, parked in the car park, and went on our way after lunch. However, what would have been a 4 or 5-star review has been marred by the £100 parking charge I've received, as I apparently should have registered my vehicle with the bar or reception when I arrived. There was nothing on the website about needing to do this when I booked the table, and none of the staff mentioned this when we were seated. As a new mum trying to get out of the house, this has left a sour taste, and I don't think I'll be back or recommending it to anyone else. Edit to add: After a phone call to the restaurant, this is a common issue and they were able to remove the fine quickly. However, I'm not changing my review from 1 star as knowing this is a problem and not changing their policies, website, booking portal, or even having staff mention it upon arrival makes it feel rather predatory, and that they hoping you'll pay it instead of questioning it.

A lovely pub which seems to be in a different league from the usual Greene King chain. Nicely decorated with plenty of room between tables. Our waitress was excellent. Fantastic food choice and arrived hot with care taken over the presentation. Free parking is available onsite, just remember to register your number plate. Can't comment on rooms as we did not stay here. A Greene King other in its chain can learn from.

Great value for money in an incredible location with good sized bedrooms; if I was to go back to Warrington, this would be my default lodging.

Lovely food and drink... Brilliant service in a really nicely decorated venue. Going again tonight. Always a nice, relaxing atmosphere.

Food was ok, fairly run of the mill nothing bad nothing great, service a bit slow perhaps due to a wedding party at same time, outside area a little run down, but surrounding garden area was nice, if you are looking for a meal out and not one to impress then I would recommend it.

Fantastic location in Ealing with an easy connection into central London, we were upgraded, the rooms appear to have been recently refurbished and were great, water and beer in the fridge were free, and the breakfast was lovely. Great find!

Easy to find,have a lot of parking space.The interior of the building is nice,interesting. Prices are all right in comparison to the average level,however the portions are small.The chicken menu,like 25dkg meat,and two slices of onion rings only. If you planning a romantic day out,it could be the target,but do not artive with empty stomach 😉

Delicious food and relax environment.

Excellent staff. Very helpful. Good food.

It was just great. For starters we had: chicken wings, prawns and squid. All cooked to perfection. Seasoning was delicious. For main we all had steak. All dishes came as we asked, well done & medium rare. The waitress actually knew which one was well and which one was medium. I just don’t appreciate going to pubs and people mix the orders. The staff was absolutely great. Always present, making sure we were fine. My family enjoyed every minute. Best top 3 on my list. I've been back to this pub on 16/6/2024. Everything remains the same except for the Grilled Herb Butter King Prawn. They were undercooked and not the same size as the previous time. Not only that but tasteless. My daughter had Mac "N" Cheese and it was delicious. I had the T-bone with Merlot & Beef sauce and it was just perfect. My wife who had the prawns was disappointed.

Advertises as a real ale bar, however only one real ale on our visit, and not a great pint, I left half of it as it was simply not good enough. Staff had no idea of the Cask Marque scheme to which they subscribe to. Staff however were friendly and welcoming, with the venue itself clean and well presented. However a pub is judged on its beer and on this occasion it failed to live up to expectations.

Myself & my son went out for lunch at water side on half term holidays, we had such a nice time we ate of the lunch time menu and was quick and easy service. We was served by Becky Appleton and she is always kind & polite and very good with son will defo be as he says they do best fries & salt. Thankyou guys.

Best Sunday roasts in Warrington by far, highly recommended

Excellent service from Caitlin. Very prompt and friendly. Food was perfect! Highly recommend.

Staff very pleasant and attentive. Food fantastic, sticky toffee pudding absolutely gorgeous! Highly recommended

Fantastic venue team can not fo enough for you.

We went today for my daughters 21st birthday breakfast and it was fantastic. Food was amazing and the lady who served us was Adele and she went beyond her job. She was polite and even brought a cake and candle out for my daughter without us knowing then she even brought the doggy lenny some food while we had our breakfast. Thanks again Adele your a 🌟

Lovely lay out stunning inside very nice staff will be back for sure just been back after a year and sorry to say dropped in badly mac an cheese 3x all cold looked like porridge prawns tasteless my £6.40 pint was flat both times

Attended a function here and have visited the bar a couple of times. It's a nice place worth a visit

Only had one drink. We sat outside on the benches on the grass. Quick stop off and will return. 😀

Had a lovely meal in the restaurant.

Went for a birthday meal with my partner had a lovely meal on 7th May a week later got a £100 parking fine was not informed we had to put a reg in at the bar by any member of staff maybe they should notify customers

An update to my last review, I’m happy to say that Amanda from the waterside has rectified the situation, and the fine has been cancelled.we have re-visited the waterside and as usual enjoyed our visit, lovely pub, friendly staff.Very happy

Clean and tidy rooms, the staff was helpful and friendly, and the pub had a decent choice of meals. The food we ordered was tasty, and it was a good portion. The prices are slightly above average but the service and the location compensated for it.

A nice quiet place to stay whilst in Warrigton. Easy to find, near town centre, staff very friendly and helpful. The price was definitely right at £85 per room per night. Definitely recommend this hotel.

This is a great pub and only just discovered it. Great pub food and service, also great atmosphere.

Enjoyed the quiz last night, great atmosphere and team participation thanks to the enthusiasm of the quiz host. Food and service a bit mediocre but nice pub, tons of parking and great layout. Love navigating central Warrington busy roads 🙄

Brilliant food and service. We were served by Lucy today who was amazing, very positive attitude, she made our day! Will definitely come back here.

Great food and drinks and place to eat Warm friendly staff

Nice place friendly staff. Ordered fillet steak then a guy appears only steak available was rump. ☹️. These things happen so won't hold it against them. All in all a good night and will be going back.

Average food and sub par service. Meals being brought out at different times and a long wait in between courses.

Had a nice overnight stay with a nice meal. Great service and great food.

Took my nan for her 85th birthday. Food was spectacular really well presented and great service. Waterside is a really great place with a cosy atmosphere. Keep up the hard work 👍

Highly highly recommended!! I can not thank this venue enough! We asked about having a small, no fuss wedding reception (29/2/24). The budget was tight and we just wanted an intimate meal with our friends and family. We met with Hayley to discuss what we had in mind (literally just a meal with 45ppl) and she made us feel special and celebrated us soon to be married more than we did. On the day we were shocked, surprised and absolutely made up with the amount of effort that had been put in! Not only did we have a small section of the wedding suite, it was also decorated to the highest standard, which we had no clue about. Hayley expressed she wanted to make it special and she and the team exceeded this massively. We honestly could not have asked for a better venue, staff and the food was also 10/10. We can't thank you enough and anyone looking for something special should definitely look into coming here.

Very Good steak and loved the onion rings Comes as medium rare if you order medium rare Seasoning just right Would love to visit again and try the rest of the menu Service may have hiccups with large groups but generally friendly and they fix things asap Nice ambience and decent decor, not too loud and no artificial pink flowers ….

Great pub spacious nice ambience and decor. Good food and live music. Comfy bed and great room facilities for price. Would stay again excellent find.

Lovely food and atmosphere, service very good especially Stacey, even though it was packed we didn't have to wait long to be served.

Visited the Waterside Pub & Grill for the first time today. Three adults and two children for dinner. The food was decent. A high standard for this kind of family friendly restaurant. Portions are generous and the quality of the food was good. The service and staff attitude was fantastic. Really some of the best wr have had in a long time. Flexible on our food choices and accommodating our preferences. We will absolutely be returning for future meals.

Meal with Friends, nice service was OK. Staff must be new as they messed up orders seemed on fused on payment but generally OK pub.

Excellent place, great food and great service. Only problem for me was the long wait for a drink. Other than that it's amazing. Been 3 times and definitely go again

Went for dinner with family and booked my car in on the electronic screen with staff present. Only to find that 2 weeks later I came home to a £100 parking fine through my door. Not the best experience and I won't be going there again.

Been here a few times now on gluten free menu through an allergy not through choice last time got given chips that Weren’t on gluten free menu which got changed to boiled potatoes they said that chips are gluten free my argument was why are they not on gluten free menu if that was the case. This time ordered gluten free garlic cheese mushrooms received the order started eating the starter ate half the bread to be told that the bread was not gluten free They replaced the order with gluten free bread next was the mains gluten free gammon and new potatoes again got given chips and again was told that they were gluten free although again no chips on gluten free menu. Although got apology from waiter feel thoroughly let down by the restaurant. Think the staff would benefit from allergy’s and special diet training and the effects that can happen if eaten. I was a lucky one but the next person might not be as lucky Will think twice on returning

Warm, flavoursome food, friendly staff.

Seemed average. Arrived for our pre booked meal and entered the site, not accessible with prams due to steps into the main entrance. Interior Seemed very dated and over due a revamp. Food arrived and not there was anything wrong but definitely nothing special. Mixed grill had no gravey or sauce apart from the ketchup on the table. Kids meals were portioned generously but again nothing worth mention. Seating was OK but we sat directly from the main entrance with people walking in with dogs? Instantly hearing people's dogs barking as I'm trying to eat my food is a turn off... dogs in a place where people are dining isn't a sign of the quality of service

Quite the lovely Green King Pub, was served by Laura, who with some quality dry wit and banter made the evening disappear whilst keeping the beers flowing. Good food too, can’t remember what we ate, but she said it would be good and it sure was. Quality lass, quality place. Nicer food and better banter than the place across the road, that’s for sure.

Really nice place, my brother had his wedding reception. Food was lovely

Service everywhere was very warm and friendly particularly hotel but competence wasn't great. My room was freezing due to window being open all day and a small heater was put on as a solution and no checks completed. There were two ladybirds in my room and the cold tap wouldn't turn on. I had work to complete which was done with a quilt wrapped round me. The pub again was friendly but the check in process was slow and felt unnecessary on a quiet evening. Ordering was a mess, the member of staff was unable to put through my blue light discount and so just stood around waiting for another member of staff leading a queue to build, which made me feel very uncomfortable she could have made my drinks during this time or engaged with other waiting customers. I wanted to add something to my order but when I said this the man serving me pulled such a face that I felt an absolute nuisance and said it didn't matter. The food was nice, although portions felt mean for a pub meal and I deeply regretted not having ordered the additional item.

Really good pub dinner with good sized portions, the chicken and ribs was delicious 😋. We had breakfast the next morning which was also good. Fortunately for Greene King this bar and restaurant makes up for the slightly uncared for hotel next door!! Sort that and it’s a win win GK! What is more important about this premises is the staff……outstanding! Jodie and Sophie deserve a big pat on the back, couldn’t be more helpful and with a constant cheery smile and good banter 😁 proper service! I have to say especially Sophie as she seemed to be working all day!! And to keep chipper in front of the general public takes some doing! Well done Team Waterside 🥳

Great place, great service, dry salmon.

We visited here after an evening out karting at team sports ,Absolutely amazing evening, would love to say thank you to the staff and especially for the warm welcome and the young lady that came out and took a group photo for us. The food was delicious and the young man that served the food , he was polite and friendly and did everything he could to make our evening enjoyable. Big thanks from us all and me Jonathan Harvey, we will definitely be back soon

Fab lunch before going into Warrington. Service was great and good food.

Great Sirloin, also great atmosphere. Really looking forward to come back for the tomahawk. Really friendly and accommodating staff

Had a lovely birthday meal there. Food was great and a lovely atmosphere too.

Rooms were nice and clean. Only issue was a party going on in the room above us when we got back about 11pm. We didn't complain at the time as hoping it would stop eventually! In the morning, the lovely lady on reception apologised as quite a few others had complained that night. Shame as we'd had a lovely evening in the restaurant meeting up with friends we met on holiday.

First visit to The Waterside Bar & Grill and it won't be the last. From the warm welcome and exceptional staff, great selection of food and lovely atmosphere. Food was amazing, and arrived quickly. We had a fabulous evening and I would highly recommend a visit. Well done to all the team.

The food here is lovely and our waiter Oli was great, very attentive.

Friendly greeting, great menu choice. Delicious steak. Had the ribeye and it was perfect. Five stars and will return soon.

Wow just wow absolutely amazing food I treated myself to a Tomahawk steak and this was just amazing the staff are lovely polite and kept us informed on our food kept the drinks coming. I'd definitely be going back. Keep up the brilliant service 🥰

I had a meal at the Waterside last week and the staff couldn't have done enough for me or the other customers, especially the lady who was elergic to fish! They went above & beyond to ensure she was safe. They definitely put their customers 100% first. The fish n chips I had was very good, along with a very tasty pint of Guinness to wash it down! I always stay here at the Waterside when up on business and I look forward to the tasty food (breakfast is also a highlight). Overall experience 5/5 😋 Just to add that it gets quite busy on a Wednesday night so it's always better to book a table in the restaurant (which the receptionist kindly does for me) rather than eat in the bar. Thanks a million 👍

Amazing service by all from start to finish. I have a thing for sirloin steak and it didn't disappoint. Beautiful food, fantastic service. Highly Recommend. Thank you to the chefs and Rebecca and Jane.

Second time here. First was Christmas Eve when 7 of us went. Table wasn’t ready when we arrived but it was very busy. We only waited about 10 mins for the table. Food was good on that occasion albeit service a little slow. Today my partner and I went for a Sunday roast. It was excellent. A couple of moans - we ordered a side of cauliflower cheese and it came out about 5 mins after the roasts and with no serving spoon, likewise with the horseradish. We recently celebrated a birthday meal at another establishment not far from here - we rather wished we’d come to the Waterside instead as it is far better. Only other gripe is on both occasions we have found other tables a little loud but that’s the chance you take. We will be returning.

Fabulous food. Absolutely could not fault the three meat Sunday roast. Everything was delicious.

Johb, my server, was wonderful. He was superbly kind, and patient while my group were deciding on drinks. I would definitely come again, even just for his service!

Sunday roast at it's best. Great service, tasty food all in all a great experience. Thank you.

Great food, wonderful service, and Mrs. Kashia! I haven't seen such a stylishly beautiful woman who could also serve me in a long time. A big plus for the restaurant and the management.

Popped in here for food with some old friends and it was lovely. Food and drinks were very lovely. Would like to also shout out Caitlyn who was very helpful and lovely (and had very cool hair!). We will definitely be back, thank you!

Food and atmosphere was lovely, the burger was incredible! But what made my experience was the attentive, caring service I received. The whole team made me feel very welcome at the pub but Lucy’s service was outstanding as she was fabulous and very happy to talk to little old me. Will be coming back again soon!

Always great food here , a special mention to our waiter tonight Matt who was really friendly from the minute we walked in :)

Thank you so much for the best friendliest and fun service ive had at the waterside.. matt was so reassuring and did everything he could to make us feel comfortable

Matt was The most friendly service . Always there to help thank you so much will deffinatley return he needs a promotion so happy

Service was great, Oli and Lee were very pleasant, and as a family of 9 they were very accommodating even with so many orders. The only issue was that the steak was too chewy. We will be coming again! -thank you

Here for work, staying in the sister hotel. Bar and restaurant were very good serving various prime lagers, beers, spirits and ciders. Great wine list aswell. Food was top quality, great selection and cooked to my liking every time. Service was excellent, very professional whilst...

Another great night reminiscing with some good friends, made better by the atmosphere and staff. A big thumbs up to Sophie, Caitlin, Lee, and Jodie.....

Had dinner with friends, fabulous menu, meal was delicious and staff were very pleasant and efficient.

I took myself and my Mother for lunch, at The Waterside Warrington. As soon as we walked in the front door, was greated straight away by a lovely lady called Jane. She saw to our table requirements straight away. We ordered several starters ,due to...

Editing my initial review of the Waterside Pub & Grill, which I had written in the aftermath of receiving a parking fine during one of my frequent visits to meet with a friend. Understandably, my initial sentiments were disappointment and annoyance. Fortunately, the Waterside Pub & Grill takes pride in delivering excellent customer service, and my experience took a positive turn when Amanda reached out to me, providing an email to discuss the issue further. Her prompt resolution of the problem and her proactive approach in addressing any concerns left me genuinely impressed. I greatly appreciate the efficient rectification of the fines, underscoring the pub's commitment to ensuring a positive experience for its customers. Amanda's swift actions not only resolved my initial disappointment but turned it into a positive outcome. As a result of this excellent service, my friend and I eagerly anticipate continuing our monthly meet-ups at the Waterside Pub and Grill. This update to my review reflects the positive experience and serves as an expression of gratitude for the outstanding customer care provided. Thank you, Waterside Pub and Grill, for your unwavering commitment to customer satisfaction!

I brought my staff here for food and drinks and was really impressed with everything about the place. Food was amazing and staff were very friendly and attentive. Would highly recommend

Great tasting food at affordable prices. The chicken skewer flatbread was delicious and tasted super fresh. Nice overall vibe and the staff are very polite and tentative. Will be back!!

Great food and great service, daughter was very happy with the size of her burger. We had Sunday lunch which was lovely x x

Beautiful pub, fantastic food, lovely staff who couldn’t be more friendly or helpful. You have to put your reg plate info in upon entry and I think it’s a brilliant idea as that car park was notorious for people dumping their car and going elsewhere,...

We went here for brunch and the breakfast was amazing , we now go every weekend 😃 Highly recommend the waterside for food or drinks , plus the staff are excellent ⭐️⭐️⭐️⭐️⭐️

Had an amazing lunch here with the family, fast friendly service, food was hot and fresh, staff couldn’t do enough despite being busy! Love the fact you need to input your reg plate upon entry as it stops people dumping their cars and leaving no spots for actual visitors! Can’t wait to return to this beautiful place

Enjoyed a lovely Full English Breakfast with my other half on my birthday 9th Jan. Lovely friendly staff and service. Nothing was too much bother.

I booked at table for 6 people for today and the waitresses attitude when we arrived was appauling. I have been to lots of Greene King restaurants but never experienced anything like this. She was far from welcoming and friendly. In the end we stood up and left and went somewhere else.

Came here with a few people on New Year’s Eve for food and drinks, now considering it was New Year’s Eve you’d expect it to be busy and to have sufficient stock, I asked for 3 alcoholic drinks and all out of stock so I asked for a fourth drink which was in stock but then I tried to re-order and it was out of stock. The food was lovely so cannot say anything bad about that but the service and the stock of drinks on the busiest day of the year was terrible. I also ordered a drink on the app and put our table number in and after waiting 20 mins I went to the bar to ask where it was and shown them the order on my phone and their reply was “ we don’t know the table number “ it was on the order. Won’t be going again unfortunately which is a shame because the food is lovely.