Based on 3.297 opinions finded in 2 websites
Based on 3.297 opinions finded in 2 websites
Opinions
I went to the pub because it was on the way. Although the food looks excellent on paper, the execution is lackluster. Still tastes OK, but definitely had better pub food. Selection of beers on tap is ok as well.
Simon Rupret . 2025-05-12
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girl behind bar slayed, was very helpful, efficient and friendly. Lovely experience!!
Rugile . 2025-05-10
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Luke warm food, veggie lasagna which tasted like a defrosted mass produced meal, tiny portions, the only saving grace of the evening was the waitress who was very polite and friendly. Manager was utterly useless and totally disinterested. Would not recommend stop, save your money
Hides A . 2025-05-09
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Food was great. And the staff very friendly and being coming back 🙄
Michael Mould . 2025-05-08
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We were asked what we wanted to drink before we had chance to sit down. We asked if we could have a couple of minutes and the guy never came back. After a group had their order taken who arrived after us i went to bar to order drinks. We then got our order taken. Had to swap my seat for another one as mine had lumps of food stuck to it. Food was ok but it used to be better. Place needs a deep clean and needs some tlc. Spot light above table was hanging out of fitting. Toilets were bad. The sign said speak to staff but noone was on the desk opposite the toilets. Sad to see its gone downhill.
Anne L . 2025-05-05
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Not really wanting to cook, we decided to visit the Warrener. Both Sam & Michelle made us feel welcome & valued from the moment we arrived. Food was fab & plentiful. Happy customers! Will return soon.
Nicholas Samuel . 2025-05-05
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Once again a nice experience here with my special needs/autistic son John and his mum. Kiera is a lovely young lady who attends to John’s needs so politely and understandingly. She is a credit to the restaurant. Good to see Sam and Connor again as well. And the lovely lady at breakfast whose name I have forgotten who also looks after John so well. Thank you all.
Dave Laney . 2025-05-05
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Shannan was very nice! She recommended the Asian pizza and it was very good! The area is lovely with lots of room for people watching!
Chloe M . 2025-05-05
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Good service good food well priced.
Tracey Simonds . 2025-05-03
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Booked a table at lunch for my fiancée's birthday. Everything was very good, food was excellent but our waitress,Sarah,made the experience into a memorable occasion. Little candle on the dessert and a box of chocolates given at the end. Level of service at the very top end,thank you!
Adrian Fitch . 2025-05-01
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Very welcoming, especially Shannon who was a very pleasant lady. Food was hot and plentiful. Atmosphere was pleasant, price was very reasonable.
Bazza M . 2025-04-30
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Came for breakfast. Friendly staff, good food. Good location and good parking. Breakfast good choices and hot buffet.
Debbie Duke . 2025-04-29
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attentive, prompt service from Conor. Good food from kitchen staff Alex, Greta,Oliwia, Courteney and Oweilina
John Butcher . 2025-04-28
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Some great food, good prices and good customer service. Served by Scott who was amazing! As it was my sons birthday I asked if a candle could be put in his pudding. Not only did they do this but sang and have him a box of haribos. Thank you so much
Adam P . 2025-04-27
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Just stopped to use their EV charger and have a coffee. Nice place.
john foley . 2025-04-25
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Great service as usual. Young lady behind the bar as friendly and efficient as always.
rick evans . 2025-04-24
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Due to staying at the Premier Inn connected to the Warrener for work; I have been dining at The Warrener frequently. All of the staff have been amazing and go to great lengths to make you feel welcome and the food is always on point. The atmosphere is good and the establishment is consistently clean and well presented. From the breakfast team to the evening meal team, they are an excellent bunch and always have the time to give you a smile and have a bit of cheerful banter. Big thanks to Sam & Bonnie for their cracking service too!
Chris Waters . 2025-04-24
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Visited, but 90min wait for table as we had not booked so left. Be aware just introduced car park charges.
Mik Owen . 2025-04-24
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Great service, excellent menu, reasonably priced. Great for a cheeky lunch out
Jo Kesbey . 2025-04-23
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Terrible. Waiting nearly an hour for food. Watched 3 tables arrive after us and finish their meals before ours even arrived. Poor service and poor food. Avoid.
Paul Dawson . 2025-04-21
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Awful. Bad service and took ages for food. We watched other tables arrive 15 min after and get their main and finish dessert before our food arrived. When asking the waitress she didn't apologise but rather made an excuse about them not ordering starters. How can starters take longer than someone who arrived after us get their main and dessert and pay their bill and leave BEFORE our food even arrives.
Evie Dawson . 2025-04-21
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Food was lovely. Quick service. Reasonably priced. Lovely atmosphere inside and out.
Amanda Fish . 2025-04-18
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Food was ok. Service was great - personable and friendly - thanks Abbie!
Benjy Woodford . 2025-04-14
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Everything and every way this venue bests all others. Staff were Sharon and Shannon. They were so caring and although it was s self service ,which was a pleasure in on its own,they were still there to attend everybody. G. De-Ath
George De-ath . 2025-04-12
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Enjoy the breakfast at the Warrener on regular basis. Staff are always friendly, and today was no exception. Shannon and Sarah were their usual cheerful selves, and excellent service from them again.
Bazza Matthews . 2025-04-09
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Polite friendly service, good value for money.
Howard Fuller . 2025-03-31
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The breakfast was top notch!! The service from Scott,Michelle,Sarah and credits to the chef Leah and Greta. AMAZING 👏
sarge1984PCF . 2025-03-29
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Lovely friendly, helpful staff team. We took my old dad, he doesn't go out much but they are all so kind to him.
Angel a . 2025-03-28
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No complaints Everything you could ask for
John Heys . 2025-03-22
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The vibes were so cute and our waitress Bonnie was a joy! Would definitely come back! Would recommend the fish and chips!
Maddie J . 2025-03-17
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Great service by Shannon, they was very friendly and helpful. Also, 25% off blue light card which was very good.
Sophie Jollie . 2025-03-16
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Nice lunch, choice of standard menu or smaller potion lunchtime menu. Pleasant staff and atmosphere. Wasn't busy (Tuesday) and the very quick service reflected that. Worth a visit
Mart McD . 2025-03-12
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We were staying in the ajoining Premier Inn, and had dinner at The Warrener on our first evening in Thetford. We received a warm welcome from Bonny who also gave us good advise on the selections which were availble to us. We selected a three-course dinner, all of which was very good and very enjoyable! If staying at the Premier Inn again, we would have no hesitation at enjoying another meal at The Warrener.
LoveAfricaLincoln . 2025-03-10
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It’s a Premier Inn pub, you know what you’re getting in terms of food and pricing, a decent meal that makes for an affordable night out with family. The variance comes from the quality of the service and we were lucky to receive great service from all of the polite and well humoured staff, especially Shannon who waited on us. Customer service can be a hard and unrewarding job at times but Shannon made it seem effortless, it’s people like her who can elevate a standard pub meal into a much more enjoyable experience through the high levels of quality and friendliness of their service.
Michael Quarry . 2025-03-06
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Great pub. Served by Kiera who was very friendly and attentive. Food and drinks arrived very quickly and good quality for the price. One of the better eateries attached to a Premier Inn.
Nick1807270 . 2025-03-05
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Rooms are currently being refurbed
Steve Smith . 2025-03-02
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Visited for lunch, shown to our table by Kiera who was friendly, attentive and made us feel welcome. Our drinks and food were also served by Kiera which were good. Would recommend restaurant and would visit again.
Brian J . 2025-02-26
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Fantastic service from Conor and very good food.
Keira Bird . 2025-02-25
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Caitlin is the best waitress but all the staff are lovely and so friendly!
Donnay Mac . 2025-02-25
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Had a lovely meal at the warrener we was served by Shannon lovely friends person and food was lovely will be going again
Christine Hodkinson . 2025-02-22
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Food was great, and the great service from Abbie and Bonnie made an enjoyable experience. Nice relaxed atmosphere. Thank you.
Ben D . 2025-02-22
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Service excellent, food excellent, staff very efficient and friendly! Very busy evening!
Derek Brooks . 2025-02-21
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Fast and friendly service with a good range of menu items at reasonable prices, especially with the loyalty card
Simon Waldron . 2025-02-19
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Really good food at a reasonable price. Shannon, our waitress was very friendly, helpful and efficient. Nice warm atmosphere.
Ruth W . 2025-02-17
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Had an evening with my wife. Nice atmosphere, great service and nice food.
Lee . 2025-02-14
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Love visiting here for breakfast, the cooked buffet is always cooked to perfection and he staff are always friendly and chatty
Dave . 2025-02-12
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Came here for dinner and the service was outstanding. All workers were very helpful with my allergies. Our waitress Abbie was very polite and helpful and gave us everything we needed so quickly! Kiera was also very kind and friendly when coming to check that all of our food was good. Food was also lovely, very quick coming out and had so many gluten free options. Very good experience would definitely recommend especially if you do have allergies as they are very helpful with those.
Scarlet Twomey . 2025-02-10
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Great place to visit!! The food was extremely good and had great service.
Daniel Chacon . 2025-02-10
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The service was excellent, thanks, kiera. Looking forward to our next visit.You are a very pleasant and caring young lady.
Les Dewey . 2025-02-09
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Me and my husband had travelled from liverpool for a funeral and had booked in to the Premier Inn thetford we went in the warrener attached to the Premier Inn had a meal which was excellent our waitress kiera was lively polite bubbly and very helpful nothing was to much for her it was so busy I would highly recommend this restaurant
Lynne Hughes . 2025-02-08
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Waiter Josh was superb. Disappointed no mash, disappointed Steak pie crust was so hard could only eat the filling. Too long to wait for food and between courses for service.
Sue Stonys . 2025-02-07
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An excellent venue with first class food at a price range to suit most people. Great choice of food and a really excellent service. The staff are always very nice and friendly. We visit often and will continue to do so.
Kevin Burton . 2025-02-02
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An enormous thank you to the lovely Josh and the team, Kiara, Mel, Zach and Samantha. Absolutely stuffed, lovely meal fantastic atmosphere
Zoe Portwine . 2025-01-30
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Since before Xmas the menu has been restricted because of the supplier having issues so unfortunately there was only a limited amount of choices every time we went but the service we got was above and beyond as always throughout the time the staff had to endure this through no fault of their own making sure everything was ok with our meals so they truly deserve praise for dealing through all that especially Xmas new year bookings etc
Tracy Thursby . 2025-01-28
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Nice place for a family meal. Staff were friendly and welcoming
Joanna Stott . 2025-01-26
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We enjoyed our meal with lots of help from Kiera. Many thanks.
Daniel Marley . 2025-01-26
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Had a lovely evening meal here whilst in the area for work. Kiera was extremely friendly, professional and attentive, making sure every guest had what they needed. The pub is massive inside but it still has a homely atmosphere. Parking is free of charge and plenty of spaces available. Would definitely return in the future!
Finuala Ward . 2025-01-22
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Lovely place to eat, cannot fault it.
Kim Morrow . 2025-01-21
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Excellent. but lose one star for the calamari being a bit over cooked. I asked for an Irish coffee, but with rum instead of whisky, (hate whisky) but they did not seem to be able to do that, cannot think why, it's not that complicated. a large party was very noisy. the outside paving was very uneven for my wheelchair..
John Boyce . 2025-01-20
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Bonnie was great, good service and food
tilda . 2025-01-19
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Excellent breakfast and great service, particularly from Bonnie, who was very welcoming.
Milo Clay . 2025-01-19
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Reliable, traditional cooking, albeit not necessarily the last word in quality. However, they have very reasonable prices - especially breakfast where a family of up to 2 adults and 4 kids can graze on the unlimited buffet of hot and cold food and drinks for under £22 🤩
Adrian Tearle . 2025-01-16
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Had dinner here tonight, and I have to say, the service from Caitlin and Bonnie was brilliant, very polite, pleasant and a credit to your Business. I'll definitely be returning.
Leon Price . 2025-01-14
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Caitlin&josh were vey nice ,polite and helpful . The food was great aswell . Would definitely come back
Connor Macallister . 2025-01-13
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Nice environment. Good food and Kiera was a joy! Good banter and filled the glass to the brim 😜. The fact a group tradies to look at were in was also a positive! Thank you!
paulo1993 . 2025-01-08
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Turned up before they started on lunches, was ignored for 10 mins then told to come back later.
Ricky C . 2025-01-05
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Came here for dinner today absolutely shocking we ordered what we’re supposed to be nachos and there was barely anything for the price that they are we then waited half an hour for our main course I had the hunters chicken and my chicken was raw. I told the waitress lady and she just took the food back to the kitchen and she didn’t apologise. They did give me the meal for free but obviously I hadn’t eaten any of it. No one apologised rubbish service won’t be coming back.
Chloe Senior . 2025-01-05
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Lovely place, clean and tidy. The staff were very nice and concerned if we had any allergies. We even had breakfast there.
Gillian Russell . 2025-01-02
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Booked for 10 people when we arrived sat down and ordered drinks we was then told that alot of the menu was unavailable due to no delivery. I asked for buttery jacket potato which is on the menu as a side I asked for tuna but they had no tuna so I had cheese on a supposedly buttery jacket spud there certainly was no butter and the cheese was all under the potato not in it ,no side salad disgusting service wasn't good food not great menu out off stock won't be going back there and don't recommend
Christine Lee . 2025-01-01
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Very good food and friendly service! Highly recommended anytime, we also have breakfast which is good too . And have a hotel connected to restaurant for a stay
Rich F . 2024-12-29
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After a long day out walking, my wife & I decided cooking wasn't going to be an option, so we decided to dine at the Warrenner. Michelle made us feel so welcome from the moment we arrived & really went that extra mile to find us a nice spot in the restaurant. We ordered the two course Christmas dinner. Food was served promptly & it did not disappoint. Hot, plentiful & delicious. Will definitely be returning very soon.
Nicholas S . 2024-12-28
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Very friendly and welcoming. Nothing was too much trouble for our waitress keira, she was very friendly and helpful. The food was lovely and served quickly.
Jackie S . 2024-12-22
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Today we went to The Warrener for a birthday meal. Upon arrival we were advised that there was a limited menu & we should have received an email stating this, we did NOT! OUR server Abbie was efficient & polite she explained there had been an ammonia spillage at the food factory. The choice on the Menu was very limited!! For our Vegetarian in our party there was only Cheesy Chips as an option as they don't eat vegetables or salads. Three in our party had the roast dinner, the roast potatoes & Yorkshire puddings looked like supermarket bought frozen Aunt Bessie's, we were VERY disappointed! We would have changed our venue had we known, complete waste of nearly £150.00
Lorraine Smith . 2024-12-22
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Shockingly bad experience! Very limited menu, offered little recompense, lied to about what was available and then got charged for deserts included in children’s meal deal. One off family Christmas meal which I would not recommend to my worst enemy… “Festive menu”… my arse!
Adrian Brown . 2024-12-22
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We visited on a busy Saturday lunchtime. Our server Sarah was very professional, we had a party member in a wheelchair, she sorted out suitable table for us with no fuss and was very accommodating All our meals were correct, everything was hot and tasty. Service was excellent. The atmosphere is exactly as you’d expect, very family friendly and comfortable
Jhcockburn . 2024-12-20
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Love this place for breakie....kiera is an absolute credit to the team ❤️
Kim macdonald . 2024-12-18
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Food can be hit & miss at times!
Nicholas Day . 2024-12-16
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We went previous week for a lunch as group of 4 and were left a bit disappointed. Interior is dated and atmosphere not great. Menu was limited and it wasn't announced in advance, even though we pre booked our lunch. Smothered chicken didn't had enough souce and salad amount was only couple forks. £11,99 meal for two wasnt available. Not the best experience. Hopefully some of the reviews will be taken in to consideration and improvement will follow.
Irina Mirosnicenko . 2024-12-16
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Went for breakfast! What breakfast? No pastries, just bread and fruit. Slow service when it came to replenishing the cooked breakfast buffet and lots of empty dishes and basket. Not impressed and won't be going back.
Jason Bond . 2024-12-15
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This restaurant has rapidly gone down hill. Food is always cold, service is slow even when no one in restaurant. Tried 3 times this year rubbish everytime don't waste your money here
Ricky Potter . 2024-12-13
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Went for a xmas meal with friends,didn't make much of a fuss,as wanted to enjoy myself,but the xmas meal,turkey & trimmings was tasteless,no substance to it at all,the gravy was like water,if you serve this on xmas day,I think you would get a lot of complaints,as a member of our party said,this is hardly any different to what we could get here any night of the week,but prices have shot up ?
Susan Secker . 2024-12-12
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Brilliant evening at The Warrener for our annual Xmas reunion. The staff welcomed our party of 22 with good food and a lovely atmosphere which they do every year. This year our waitress was Kiera who looked after us all with the support of the Warrener crew. Thankyou to all the team involved in making our evening complete. Sandra G
Sandra Gray . 2024-12-07
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Kiera was great and service was very quick.
Catherine Bain . 2024-12-06
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Caitlin and Kiera were great!! The food is always very good especially when Courtney and Leah are in
tyler bourgaize . 2024-12-03
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Kiera Was a fantastic waitress. We really enjoyed our food!
Tyler Bourgaize . 2024-12-03
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Should be an option for zero stars since they have denied our PRE BOOKED booking food. Manager has obviously been cheated on recently as she was extremely rude but seems to be a running theme with British service staff.
Harry Murphy . 2024-12-02
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Staff were unwilling to accommodate a larger sized booking (which was booked ahead of time) and wouldn’t offer food. They were rude and unwilling to assist us and it was not an inviting atmosphere. The Crown in Mundford (which is a significantly smaller pub) was willing to cater for us. Would not recommend The Warrener.
Jason Meagher . 2024-12-02
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Lovely place for a big breakfast
Jason Stevens . 2024-12-02
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Terrible experience, booking made and on arrival rudely greeted and shoved in a corner that didn’t have enough seating, left quickly to The Crown which was more than happy to accommodate.
Thomas Ryan . 2024-12-02
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I wish I could give it zero stars. Manager was extremely rude and unwilling to accomodate our group. We had a booking and decided to leave after their terrible customer service and relocated to the Crown in Mundford who were happy to accomodate despite being a smaller venue and were extremely friendly.
MP Swain . 2024-12-02
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Visited here with friends as it was a good half way point. Good service, nice pub and nice food just small portions hence price being cheap for 3 course meal.
Matt Hatton . 2024-12-01
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Regular visitors but at last I feel I can say the food was really nice. I had smoothed chicken which was cooked really well, chicken wasn’t dry and was really tender. My husband had lasagne which was also cooked exactly as he liked it. Only one issue, the garlic bread hadn’t been toasted but didn’t spoil our experience. Well done the kitchen staff. Also, thank you to the waiting staff for their attention
Judy Reeve . 2024-12-01
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Well cooked ,perfect temperature lots of choice
malcolm king . 2024-11-26
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Staff were excellent especially Scott and Maciej.
Tony Campe . 2024-11-25
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Lovely breakfast today, and even better service from Bonnie, lucy and Michelle. Thankyou
Blossom May . 2024-11-24
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We absolutely love The Warrener. Let me say...every Premier Inn restaurant is clearly not the same. Recently I've been travelling around the UK, taking for granted that the quality of food we experience at The Warrener we would experience everywhere. This is a complete myth. The food at The Warrener is high end restaurant quality. A bit like quality home cooking. And the service there is equally exceptional. Lucy has been looking after us for many years now, but the standard of service is always very personal and very rich. We absolutely look forward to eating there. It feels like home from home, but waaaay better. I recommend very highly.
Natasha Royall . 2024-11-24
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I honestly wish I could give this place 10 stars. Myself, my husband and 2 year old have been coming here atleast once a year for the past two years as a stop gap between our Center Parcs holiday and its my absolutely favourite part of our time away. We always stay at the premier inn attached and have dinner and breakfast. The food is amazing so fresh and delicious like a home cooked meal. The staff are so welcoming and friendly an are always happy to accommodate your requests as best they can. The atmosphere is so relaxing and family friendly. I cannot speak highly enough of the food, staff and atmosphere and I would recommend to anyone who was staying in or visiting Thetford.
Claire Dangolitis-Gunn . 2024-11-24
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Pub food, reasonably priced, nice decor and service
Nicola Way . 2024-11-23
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Thank you to the team at the Warrener, Shannon, Sam and Josh. Great service. Love from Millie and her family!
Ben . 2024-11-23
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I visited this place with family on a Sunday, it was busy but not over busy There were 14 of us prebook. It was a bit of a disaster tell you the truth. The Staff were very friendly and ambieant. The place is warm and friendly and your made to feel welcome. However most of our food arrived coldvto the table on both starters and mains. Cutlery was also missing and drinks were ordered twice by mistakes. I'm guessing it's just miss communication with staff and us having a large number on our table. I wouldn't mind but the minimal food on your plate as well for what you pay is quite shocking when it arrives cold. The manager was very friendly and took a discount off and offered some free deserts to 3 of us which was nice considering nobody really ate there cold food. However over £300 to pay with a discount is a shock. I have in the past recommended this place as a nice cosy spot for couples to wine and dine. I will not be recommending The Warrener for large group sit down meals as it seems the staff get overwhelmed and the kitchen can not keep up.
Tanias Mania . 2024-11-22
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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472 Opinions
Really happy that we found this place and we will 100% be returning. The staff are really friendly, the beds are amazingly comfortable and the shower was great! What sets it apart though is the outstanding quality of the food. The fish and chips would put Harry Ramsdens out of business! And breakfast was on another level. I really cannot fault it. Thank you for a lovely stay!
46 Opinions
This tiny cafe is a gem all been beautifully refurbished with new furniture a nice menu everything freshly prepared at modest prices highly recommended
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558 Opinions
Lovely, genuine old thatched pub, with lovely staff. The food could not be faulted and the portions were more than generous. Definitely intend to return.