Based on 3.080 opinions finded in 2 websites
Opinions
Served by Vanessa was very helpful and informative.
Rory Lee . 2025-04-13
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Visited this lovely place with a friend for lunch. Really nice, chilled atmosphere, good food at really good prices, friendly staff and quick service. I would definitely recommend it.
Amy Eagle . 2025-04-13
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John was very friendly and professional
michelle Croot . 2025-04-12
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Got served by Shannon and the service was brilliant and the food amazing
Simon Pape . 2025-04-11
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Was made to feel it was my fault that I did not know wether the meal I ordered contained a food I was allergic to. As I ordered via the app could not get a refund nor could I order a replacement meal unless I paid for it. The other meals arrived cold except for the babies nuggets which were too hot for the babies to eat straight away. The tea and coffee arrived lukewarm. Will definitely give this place a miss in future!
christine hyland . 2025-04-07
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I went with my family and it was our first time and it was brilliant customer service, I felt so welcome and Becky she is a brilliant person and she recommended good meals
Leanne Edward . 2025-04-03
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Lovely place to come for food and great atmosphere
Tori Conro . 2025-03-23
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The Chase in Thetford serves up tasty pub food in a welcoming atmosphere, making it a great spot for a casual meal with friendly service.
James . 2025-03-22
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I was very appy wiv da food, grate staff !
Greg The Corn Farmer . 2025-03-20
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food was excellent and service was pretty quick, overall a good experience.
mini klips . 2025-03-16
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Having had a lovely weekend in Thetford visiting family my sister suggested I met up with her and her husband at The Chase. Having had a few not so good experiences here in past years I was a bit retisen about going to say the least. How wrong I was. The place has had a well needed spruce up and looked very appealing. We were met with a very warm welcoming smile from Olivia. After choosing from the menu, I went to the bar to order our lunch and again Olivia was very welcoming and also dealt with a problem with the coffee machine and explained the problem to me. I was happy with her resolution. Lauren brought or coffees over and I was surprised how hot and flavoursome they were. (Something some specialist coffee houses need to try to achieve). Our food was served by Lauren, again with a genuine warm smile. Lauren was also very chatty but professional. The food was very good. Better than expected from a branded pub.Both Olivia and Lauren looked like the enjoyed their work and made us feel special. They are a great advert for The Chase and a credit to the managment. We will definitely return and also pass on the word that The Chase is well worth a visit.
Keith Nunn . 2025-03-11
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No real ale, no coffee (today machine not working).argumentative staff. Decided to go elsewhere to have lunch
Mart McD . 2025-03-11
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Took our friends who were visiting out for a meal and drinks at The Chase, the food portions and quality were really good, the staff that we encountered through the evening were all very friendly and welcoming, we had a very enjoyable evening. Will certainly be returning
Kevin Lamb . 2025-03-06
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food was excellent and service was quick
MrYeet . 2025-03-04
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Brilliant service and food, staff are very friendly I am very satisfied from the food I am disabled and they were very kind to me.
Zuttofaction . 2025-03-04
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My stomach is bloated yet satisfied after eating the Chicken New Yorker and the Chips, incredible! Not to mention the service provided was a delightful benefit to it! I wish I could've taken a photo, but I found the food was already in my stomach before I could remember to take one! Love it, would recommend 100%! Thank you The Chase!
Alex Wassabi . 2025-03-04
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Very welcoming, clean and friendly staff. Food was good value for money and I loved the smothered steak, brilliantly served on a sizzling plate. Many options for the kids, my daughter believes the Mac cheese is the best she ever had
Timar W . 2025-03-02
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Came in with friends for some food. Had a great night. Service was excellent, food very good. The pub was so clean. Will definitely return. This is my favourite place to eat in Thetford.
tori . 2025-03-02
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Stopped for a meal on the way to the coast with some friends. We had never been to Thetford before but saw this on the way. We were immediately greeted with a smile at the door and the restaurant was pristine. I had the Crispy chicken sandwich. It was presented perfectly and fries were nice and hot. The staff were all so friendly and knowledgeable when we asked what was included in some of the dishes. Couldn’t recommend more highly! For sure the best place to eat around the Norfolk area!
Catmen . 2025-03-02
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Very good food at good price nice staff
Paul Dale . 2025-02-26
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Went in on Saturday the 22nd they dinner area was a mess and the food was cold and did not taste good at all use to be so good there 3/4 years ago just gone down hill
holly . 2025-02-24
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I had such a positive experience in the chase, really enjoyed the food, great value for money and tasty The staff were friendly and accommodating will definitely be back again soon
Jemma Browne . 2025-02-24
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I had a lovley experience, the food was so delicious, my favourite the Korean chicken burger never fails me! The staff were very welcoming and helpful. Overall was lovley and would definitely recommend.
Linda H . 2025-02-23
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twice i have been this time the food was even worse , that the first definatly never going back manager was really polite but the chef you need a new one
Ginnette Smith . 2025-02-18
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Visit here regularly, always had excellent service the place is always lovely and clean and well presented and they do a lovely gammon sizzler. And it’s family friendly which is always a bonus
Rosie Brown . 2025-02-15
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Great food, great service Been coming here for years and have had a good experience every time, really enjoy the food and the staff are great, very kind and helpful
Benjamin Clarke . 2025-02-15
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Had a lovely meal in the chase ,lovely and clean ,Really friendly and helpful staff, highly recommend, very enjoyable, Thank you .
Maria Clarke . 2025-02-15
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I enjoy meeting up with my friends here. Decently priced, friendly service and always super clean!!
Shawnice S . 2025-02-15
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Great food, clean and tidy will visit again
Ashley Motteram . 2025-02-15
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Always our go to place when in thetford. Good food, good service. The restaurant is lovely and clean. Very reasonably priced too.
Ben Allen . 2025-02-15
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Loads of noisey children and adults shouting on our visit on a Thursday evening, food and service fine, little disappointed with just 2 onion rings with my meal, usual food, recommended 👍
Mr H . 2025-02-14
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Great pub, great food, great service what more could you want.
Nathan Queenan . 2025-02-05
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The bar staff were very polite and friendly! Good atmosphere, will be back .
Klae Tucker . 2025-02-05
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Great food! great service! Food menu to cater for everyone!
Jordan Williams . 2025-02-05
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Love playing on the pool table and machines. Mostly what I come here for
Lacey Moore . 2025-01-30
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Very helpful staff members and also brought some water for my birthday flowers. Lovely place
Vovka Ju . 2025-01-25
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Very good service and delicious food
Martina Matulevičiūtė . 2025-01-25
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Very nice food, very good service and excellent stuff members 👍
jen j . 2025-01-25
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Nice place to spend time with friends and family 💯 recommend
Edita Kurkyte . 2025-01-25
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Delicious food and excellent service, we'll be back.
Terri Lucas . 2025-01-23
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Lovely family meal at the chase. Shannon was very lovely. Will definitely return
Malcolm May . 2025-01-16
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Had a lovely meal at the Chase again yesterday food was great as always and only £5 on the Epic menu also had 3 festive meals there over xmas well worth the money and it was really lovely again,was hot and served quickly also love the deluxe hot chocolate and but not just about the food ,the manager and staff are so friendly and welcoming ,we always go here to watch our sports and have a meal every time ,tbh we never go no where else in Thetford because everything about this pub is perfect .Thank you 🙂
D J . 2025-01-14
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The food is amazing and staff are really kind .Atmosphere is so welcoming
ANNA ZUPKOVA . 2025-01-14
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Had to wait to be shown to our pre-booked table. Not very busy but took a while for food to come out. Most of the staff friendly, manager at least was smiling.
RACHEL BROWN . 2025-01-13
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Food was lovely and service was great.look forward to going again
fred Gibby . 2025-01-12
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Lauren was amazing, always service with a smile!!
Shaun Mcateer . 2025-01-11
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Service from Lauren was excellent
Tim Clements . 2025-01-04
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Amazing customer service!! Staff are fantastic. Great pub
Selina Caparelli . 2025-01-04
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Excellent service from enthusiastic staff; great food and drink for good value. The location is always an enjoyable one here and I wish that I could have visited more often as my partner and I find it fun and relaxing-our fave place in Thetford-but both worked hard for too many hours last year...We will visit again and soon; thanks to all there they're terrific!
gsbaacc . 2025-01-03
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Great food & drink with fresh friendly service thank you!
Andrew Clark . 2025-01-03
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Good, well priced food. Inviting atmosphere. Great friendly staff 👍🏼
Declan upton . 2024-12-29
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Went to The chase last night for a family meal on the way home from a shopping trip and was disappointed the atmosphere was great,the food was fantastic and the staff were so helpful would highly recommend and will defo be going back there again
Tina S . 2024-12-29
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Had a few drinks and food nice atmosphere got served by a small brunette with excellent customer service
Nikki Mckenzie . 2024-12-20
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You literally get what you pay for don't you? Pass here regularly and finally stopped in to eat. Awful. But the licals are fabulous entertainment.
M Landa . 2024-12-19
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Absolutely lovely. Service was great as was the food. Thank you very much
Lisa Perkins . 2024-12-17
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A lovely afternoon for all, many thanks and merry Christmas xxx
Michelle Brownfield . 2024-12-17
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Went for food with my girlfriend Food was lovely Staff were friendly Atmosphere great too 10/10
Bailey Pitts . 2024-12-14
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Absolutely fantastic pub! The atmosphere is cozy and welcoming, with a great selection of drinks and delicious pub food. The staff is friendly and attentive, making the experience even better. I especially love the lively yet relaxed vibe, perfect for a night out with friends or a meal with the family. Highly recommend for anyone looking for a great spot to unwind and enjoy some great food and drinks!
Tessonica W . 2024-12-14
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Great food Friendly staff and lovely relaxing music
Nina palmer . 2024-12-13
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Very warm and friendly and the food was fantastic and good value for money
Carl Hargrove . 2024-12-13
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Lovely relaxed enviroment Great food all the family was happy
Collette Regan . 2024-12-13
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Lovely cosy pub, great food, great portion size, friendly staff and lovely set out!
Morgan Folan . 2024-12-13
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lovley relaxed atmosphere good value meals pleasant patient staff good gluten free menu too will definitely visit again
Passenger794488 . 2024-12-12
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Good food, good staff, lovely place to go, so helpful and lovely atmosphere
Catrionagh Upton-Davies . 2024-12-12
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First time in chase for many years sadly service and food lacking at 5.30pm not super busy but 45 minute wait on food which as a chef I can tell you had been sitting under heat lamp dry chicken faded peas and fries reheated not good at all sadly I couldn’t complain as I wasn’t paying the bill but really poor food and check backs way to late to change anything if you wanted to and chocolate brownie stone cold and hard very disappointing under whelming and cold sorry to say
J James . 2024-12-11
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The staff are wonderful and the food is excellent
Paul Buxton . 2024-12-08
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I had the full monty & my daughter had the hunters chicken. We both enjoyed our meals.would call there again.
Scrumpy Dave . 2024-12-02
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Good atmosphere and good food. Staff were very kind and helpful. Fish and chips were top notch.
Chris Sayers . 2024-12-01
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The food and service were amazing. Steven and Claire were so welcoming and we will definitely be coming back. 10/10 food and service.
Amrit Rathore . 2024-11-30
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Nice food, friendly and attentive staff.
Rob Watson . 2024-11-30
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A really nice friendly place . Staff very friendly and helpful. Great food 😋.
Bruce Bowman . 2024-11-23
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Polite, friendly and helpful staff. Food was lovely
Kelly Kirk . 2024-11-19
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The food was absolutely lovely, and the staff were fantastic—especially Steve, who went above and beyond to ensure everything was perfect. The place itself is beautiful, with a warm and inviting atmosphere, and the Christmas decorations added a festive touch that made the experience even more special. Highly recommend!
Nyiri R . 2024-11-19
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Pleasant experience, food was nice and hot, staff was polite and friendly
Lucy Everitt . 2024-11-19
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Staff fantastic. Will recommend to everyone
My Music . 2024-11-17
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Food fantastic which it always is and staff fantastic
Wayne Mccann . 2024-11-16
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Not as good as the last time we visited the place but still OK
Malcolm Morris . 2024-11-15
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Cheap Sunday Roast deal with a pint £10's what's not too like,food was passable.
Derek Dunstan . 2024-11-11
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Lovely night with lovely members of staff like Lauren, taking care of us. Food was really good and very well cooked.
Agna Correia . 2024-11-09
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Exceptional performance experience, staff are awesome and the food was lovely! Would definitely recommend too everyone
Tom M . 2024-11-09
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2nd visit to the chase Impressed again passing through to see family excellent service and the food was amazing we had the lamb kofta flatbread the staff was very polite and helpful even chatting with the manager as a fellow fishing enthusiast talking to me about the local ponds we seen on way in
stevenchew1981 . 2024-11-09
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This is a very clean pub with friendly helpful staff. The food served is very consistent with large portion sizes and great value. I'd recommend the Full Monty Mixed Grill. Just wow
Dave R . 2024-11-08
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Good service and lovely food we are enjoying our time there 😊
Anu G . 2024-11-08
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Are you cost cutting? Fries were smaller than what id expect to see in a child’s plate, for a burger that costs over £10 not good value. And as for the sausages, i hope you have strong teeth..
Johhny N . 2024-11-07
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Connor was very proactive and the staff were all very friendly and approachable.
Kate Parkinson . 2024-11-07
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Yummy food and cool colouring papers but needs more mindless self indulgence songs in the background if nice.
NyonPickles . 2024-11-04
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Lovely meal with my family. Food as always very good and the staff are always friendly
Tess Woods . 2024-11-03
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Quality of the chicken was awful, and there was hardly any cheese, bacon or sauce. The crown of burgers was mostly just bread and lettuce. I'm not usually one to give reviews, but the quality of the chicken really needs addressing. Food used to be great but has recently taken a turn for the worse.
Eve Randall . 2024-11-01
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Great pub, clean, excellent service from the staff and the food is very good at a reasonable price.
Steve Richards . 2024-10-29
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Went to the chase with my family, the food was good and the manager Steve was welcoming.
Charlie Knight . 2024-10-25
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Lovely staff who made us feel very welcome, nice large space for large family get togethers, would recommend 👍
Fallon Stone . 2024-10-24
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Good pub grub, nice venue, reasonably priced.
Keith Ryder . 2024-10-24
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The staff made for a wonderful evening for an 18th Birthday. Food was great aswell
Ben Stone . 2024-10-24
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It was for my 18th birthday! Thank you!
Elizabeth S . 2024-10-24
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Staff are always welcoming, amazing quick service as always. Clair and Jordan went above and beyond helping us celebrate an 18th birthday.
Chloe Donnelly . 2024-10-24
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Came in on a Sunday food was lovely, staff were brilliant very quick service
Erik Dembicki . 2024-10-20
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great atmosphere staff were lovely, food service was very quick would definitely come again
Jusiah . 2024-10-20
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Good price for both food and drinks, the service is amazing food did not take long to come out. Nice atmosphere, a lovely family friendly place
Ricardo Tavares . 2024-10-20
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Good meal. Will be coming back.
Dan Steed . 2024-10-20
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very tasty, affordable prices and large portions. I recommend
Валентин Тихоняк . 2024-10-19
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Staff with bad attitude!! Rang up around 5:30pm and were told we didn’t need to book we would be fine as a walk in as we weren't sure exactly what time we would get there. We arrived to be told there is a long wait for food, ordered 4 Pepsi’s which were all flat, we complained and the waitress never returned, she told us that there were 3 food items were unavailable on the menu, 30 minutes had passed so I went to the bar to swap my drink, got given another flat one so asked for a bottle out the fridge. We had waited at the table for over an hour for the waitress to come back to us to finally take our order to tell us that there were only 4 options left and they had ran out of food. We chose to leave, they wanted payment for the 4 flat Pepsi’s (only one got replaced) which we refused as we had waited for over an hour (9:30pm by this point) to be told there was no food, we raised the issue to be given attitude by two ladies behind the bar, they said ‘they need to prioritise bookings first’, surely you take orders in the order people arrive?? even though they told us we could walk in no problem and never thought to tell us the food had ran out during the time we were waiting, we were so hungry from being at the race track all day. The table next to us had half of their order missing and were still sat waiting for the rest of their food when we left. Awful, thank god we’re not locals!