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125 Opinions
Admittedly it was busy this evening but the staff on the counter were just terrible. They were bagging up food almost ten minutes before they were actually calling people so that by the time you got it everything was cold. The drinks had been made up ages in advance. I get trying to get ahead but not when they’re sitting there for 15-20 minutes at time. Why not get those people off the drinks counter and serving the food! The screen letting you know food was ready didn’t seem to be working properly. After waiting for 20 minutes for my number to come up, it finally did for it then to disappear completely from the screen before my order was called along with several others, causing confusion amongst lots of people waiting. It was chaos, the people on the counter didn’t seem to have a clue and were too busy flirting to actually try and clear the back log. After a 5 hour drive I just wanted a quick hot meal, should’ve gone to the Beefeater over the road. Hugely disappointed, won’t go back
183 Opinions
Friendly and professional staff from ordering on the telephone to delivery. Top food and service.