The Village Inn in East Hampshire

Admittedly it was busy this evening but the staff on the counter were just terrible. They were bagging up food almost ten minutes before they were actually calling people so that by the time you got it everything was cold. The drinks had been made up ages in advance. I get trying to get ahead but not when they’re sitting there for 15-20 minutes at time. Why not get those people off the drinks counter and serving the food! The screen letting you know food was ready didn’t seem to be working properly. After waiting for 20 minutes for my number to come up, it finally did for it then to disappear completely from the screen before my order was called along with several others, causing confusion amongst lots of people waiting. It was chaos, the people on the counter didn’t seem to have a clue and were too busy flirting to actually try and clear the back log. After a 5 hour drive I just wanted a quick hot meal, should’ve gone to the Beefeater over the road. Hugely disappointed, won’t go back

1) close down store with out warning ⚠️ this could be because they over priced for very poor quality 2) The app does not work right and I have to email the head office who is very unhelpful and rude just to get my points add on

Just another templated subway.. been in one you've been in them all 🥴🥴🥴

Food was ok, but they forgot some of our order and I called and they said they’d deliver it but it never turned up

Always a terrible experience here. Hadn’t been for a while but thought it might be better now- it isn’t . When ordering the screen showed all the meals when we came to collect, one meal was missing and had not been put on the receipt so the person must have removed it after we confirmed it was correct! The attitude of the young girl was disgusting and just topped of the whole experience. We will be sticking to the much better one near Liphook from now on. Don’t waste your time here.