McDonald's in East Hampshire

Always a terrible experience here. Hadn’t been for a while but thought it might be better now- it isn’t . When ordering the screen showed all the meals when we came to collect, one meal was missing and had not been put on the receipt so the person must have removed it after we confirmed it was correct! The attitude of the young girl was disgusting and just topped of the whole experience. We will be sticking to the much better one near Liphook from now on. Don’t waste your time here.

It's McDonald's, but it is busy!

The chips are ALWAYS cold, not even tepid and the coke doesn’t have one bubble in it. Giving up with is McDonald’s. Very annoying to pay good money for rubbish

Second time when I realised this place just been unprofessional. I lost 2 orders in row . This morning I was just refused to be serv . What a same after I paid online because the app didn't work I can't pick my order . Shame , I never order anything from MC donalds . Hope staff are happy enjoying 2 free meals paid by me .

It's a McDonald's it's ok nothing to shout about and always check your orders as they get it wrong very often...

Wrong order waiting to long. Have mcdonalds forgotten it's supposed to fast food

Recently I believe McD's have changed their method of boiling water. Previously their cups of tea were refreshing and tasty. Now they are not. I think they have a hot water urn that is constantly rec-boiling the water which is to the detriment of the taste. GREGGS in contrast have a hot water tap and their tea remains refreshing and tasty.

So, so poor always wrong order or items missing and terrible customer service

They have an electric veichle charger only reason I go near a MacDonalds

Felt very unvalued as a customer. Although there were four people stood doing nothing, they would not serve me at the till saying I had to order on the kiosk. As I was paying cash I would then have to return to the till to pay. I know that McDonalds CAN take orders at the till, and in fact a lady served me at that very restaurant a few weeks ago. If McDonalds think so little of their customers as to not serve them on the till then I won't use them. Disgusted!

Car park chaotic. Order appeared and then disappeared after 10 minutes on the system. Team appeared to have no direction or leadership.

As good as McDonald’s can be. Always go and get the same. Solves hunger quickly besides the long ques on the drive thru

Painfully slow drive through. We waited over 10 minutes at the ordering window, and another 5 minutes for the food. There didn't seem to be enough staff on.

Very busy at time of visit. Prompt service and well presented food. Recommended

Called in to the Petersfield Mcdonalds late evening to get a quick meal. The meal was fine, what we expected from Mcdonalds, however, we were surprised to see that the free sauce dispensers had been removed, supposedly because clients misused the facility, only to be replaced by pots which could be purchased for 50p, admittedly not a fortune, but to our minds, just another surreptitious way of raising prices

dirty, cold food, they gave me a big mac with no meat inside

It's McDonald's what else is there to say

Rather busy but still food was ok.

Very well laid out and a fast and efficient service

Slow, my god it's slow. Couple asking for refund instead of waiting.

Friendly and helpful staff. Nice and clean.

Quiet rainy night after heading north after big European trip. Arrived by the ferry at Portsmouth and headed here. Didn’t think much of it as it’s like any other McDonald’s but bought a quarter pounder meal. Was given to us by a very kind staff member, and both my partner and I agreed the burgers seemed to taste amazing and if high quality. This was good.

Used the electric charger here, popped in for coffee. All good, used self service. Very quick turnaround.

Pricey. Ostentatious service. Average food. Sorry guys.

Filthy bathrooms Bins piling up Slow - took 15 mins for food.

Same as any macdonalds but staff great

Slowest McDonald on earth! Absolutely never coming back

Meal was all ok. Just avoid 12:00 to 13:00. It's full of kids from TPS school, that are constantly in the way, rude and entitled to the staff.

0 out 10 Sort it out the branch is a joke

Went for lunch on 14th Espt 2024, food quite pricey for what it is. Had the seabass and got poisoning from way too much saffron- the sauce was bright orange and tasted bitter, should have complained at the time but we were on a tight time schedule. Had dizziness, nausea, and tiredness an hour or so after and diarrheathe next day. Looked it up and all points to saffron poisoning. Not a good experience and hopefully this is a one off and no one gets hurt

We did a drive through McDonald’s here 3yrs ago on the way home from bath it was ok it’s McDonald’s.

Typical M D busy and the staff are working at full strength, well done them.

I don't usually eat McDonald's due to it being thrown together and not looking nice. BUT! I was on a journey and wanting something to eat to keep me going for a while. My wife said we are having a McDonald's (happy wife happy life), so at Petersfield, we had an Almighty Muffin. WOW! Was this good, loved every bite, and would definitely give it another go.

I drove all the way to this McDonald's, like three whole miles, only to find out it's closed. And get this, their website and Google both said it's open 24 hours. What a waste of time, man.

It is always busy plenty of parking and drive through

Food lacking, drink unhealthy as food, service all screens zero interaction with people, atmosphere like a school yard in a poor area

Drive thru closed for jet washing @ 7am Refusal to take cash payment on counter! no notice of non cash payment anywhere

Charged 6.30 for item not received. Went back not 24h as advertised .

They looked open, were serving drive-through customers but were closed to others.

Food of the Gods, never less than 5 stars

Restaurant busy, burgers lukewarm, staff not helpful when I missed one item off a large order

staff litter in bushes when there’s bins everywhere

Apparently open 24/7, drive through and insise closed.

Very slow at the drive thru, thought maybe they were catching the cows

It is what it is....fast food and great filler !

Went in with a big order and they forgot 1/4 of the order. Including all the fries. Check your bags even if it takes time. They didn’t even offer a free burger as apology unqualified manager just said drive the 30 mins back and we will give you the stuff you paid for earlier that we couldn’t manage to pack in the bag for you and your kids couldn’t eat with their meal. (The ones that got a meal) this is the worst McDonald’s on the planet trust me

30-minute turn around to get the food, but they were extremely busy. With driver though and foot fall customer's.

Long wait for dolls house sized burgers. Why did I bother?

Food was very disappointing, not bad per sé just disappointing... My cashier Rachel happily cleared a table for myself and my friends to sit at - was very impressed by the quality of service and the response to how busy it was. My order consisted of a Big Mac meal and quite frankly I've never had such an underwhelming burger, fries were fab however 👍

So so slow - always getting orders wrong.

Burger looked like set of stairs

This McDonald’s is next to a lovely small green setting with a huge tree. Very nice. The fries were very hot. The only part that let this restaurant down, was the litter outside spoiling the lovely setting. Needs clearing up.

Found a thick greesy hair in my child's food after having to wait another 12 mins because they forgot her meal the staff were out right rude and there was rubbish overflowing from the bins Would NOT recommend

For a busy location was surprised. Quick and easy.

10 past midnight, and the entire place is closed! Employees hanging around inside and shaking their heads and tell nothing! Awful service!

lovely place for a quick bit very fresh food taste good coffee to staff very friendly be back for sure

It's nice that we could eat the food outside the car, in the fresh air, at cool tables.

Below average. Slow service. Things are always missed including napkins and condiments. Sometimes food is cold. They never add ice in drinks. Restaurant is always dirty with rubbish and leftovers covering all tables and floor. Also, they falsely advertise they are 24/7 when very often at night the restaurant decides to close down.

Petersfield - Winchester Road : first visit through drive through. I realised rather late I can use the mcdonald’s app, Leon at the counter helped me to order my food on my app and he was an absolutely amazing guy. Took time to explain me how to use the app, apologies for the slowness of the app and was very confident and professional. He made my visit a great one. Thanks Leon.

Sat in the car park for ages waiting for our food, 5+ orders went out for home delivery. Before we got ours as well as loads of drive throughs

Overall, fast service, food was tasty, but they forgot the bacon in my burger.

For a 24 hour restaurant it's never open after 23:00, have arrived on multiple occasions just to find that despite saying it's 24 hour it is closed.

Our nearest McDonald's and we use it for the drive thru mostly. It's 50:50 whether the queue is very slow (I have been stuck there 20 mins) or they don't have what we want, or the quality is poor, ie bun looks like some of it is missing. Occasionally we like a makkies breakfast, so we keep using this branch in the hope we catch them on a good day when everything works. Sometimes we're lucky.

Great staff Burger acceptable.. Served with prematurely cooked chips !! COLD AND DISAPPOINTED ☹️ Ruined the meal. Certainly won’t be returning customer.

It's maccys! You get what you get and usually it's the same in every franchise. No complaints

Half the restaurant was closed, with no clear reason. The half that remained was covered in rubbish. The bins were not being emptied and tables not cleaned.

It's a McDonald's - food is what you'd expect, location is nicer than many.

I received the wrong meal and when my meal arrived it was cold

Always handing when you are hungry when at work

Says 24 hours but got there at 11pm and was closed but staff was inside chatting

It's fine - what you'd expect from a McDonalds. Nice outdoor area as a plus

Hottest day of the year, so far and yet again.... Their Ice-cream machine and Milkshake machine isn't working... Don't advise McFlurrys, then .... You seemed to be thicker than your milkshakes .. With all your millions ££££s and you can't buy or sort out a decent machine..... Didn't bother getting anything in the end. Staff member didn't even apologise..

Quick and easy. Good value, service and food. Good location, easy access,plenty of parking.

V.slow service, despite the screen saying 'Order ready for collection', then I had to wait 10mins more! Good food, they just need to display correction information.

After ordering my food at 22:22 I was made to wait until nearly 23:00 before my driver told me that they needed the house number which I sent them and then proceeded to tell me that they couldn’t find the house in which I offered to stand outside. After no reply since then I got a message that the delivery had been confirmed and delivered after receiving nothing I sent a call and only got the message that all steps had been followed. I hope you enjoy my meal

An OK store, a little rundown feeling and not the cleanest but it's a McDonald's

Won't be using this McDonald's again, always get my order wrong and never get any dips

I have never seen a grilled chicken salad like the one I got today, boiled chicken breast, one cucumber slice, 2 slices of tomatoes on a bed of almost wilted lettuce! No dressing, this is bad.

Handy late night stop from Portsmouth to London with ev charging

This Hass to be the worst McDonald’s! I waited 10 minutes in the drive-through queue for my food only to pay for it and for it to be completely cold.

Fresh! Somehow food in this place just tastes better than in other branches.

Always a nightmare at this McDonald’s service was so slow and yet again food was missing from our order

Took 20 minutes for food to come!

A complete utter shambles best avoid these rookies!!!!!!!!!!!!!!!!!!!

First McDonalds in 2 years! After driving Emsworth to London & Return, I would have eaten a RAT BURGER or DEEP FRIED SOCKS! Food was GREAT! Service NOT SO GOOD DISABLED LOO'S REALLY CLEAN

Slow service, missing items, incorrect orders, hour long wait times in the drive through due to serious under staffing. This is truly one of the worst McDonalds branches I have ever been to, and it's been this way for years and hears. Avoid like the plague.

My first visit to a drive-thru. Inside you order via a touch screen and if you choose to eat inside you have to choose your table at point of sale . My order was a bacon roll and ketchup and had to remove the ketchup at payment. White coffee finished the order at £5.85. Arrived quickly and was piping hot. No complaint. Except maybe the stark plastic seating, no atmosphere. I read a couple of pages then continued my journey to Utila bowl

Ordered through drive, they made sure had fresh hot chips. So good job. Bumped into harry and said hello

Clean, tidy and quick service. Fantastic lady working the table area wa a complete diamond asking how the food was and clearing the table for us. A++ for service.

I personally could not rate thus McDonald's enough. Well organised and happy to help. Nothing was ah issue. Judith on table service was amazing and certainly helped us where possible

Outrageous! I’ve have never been to a fast food restaurant where I have actually walked out before ordering before. First of all the self service did not accept payment then which we went to the till to pay for the order. We waited at the till for 10 minutes without being served, there was no one on the till and we caught the eye of multiple staff member some of which were just standing around chatting. I wouldn’t say the restaurant was very busy at least not peak time busy. One member of staff which I presume was a team leader by the uniform he was wearing, mocked another staff member it was absolutely disgraceful! That was the point we had enough.

Awful place, management poor wouldn't offer to pay at the counter for 1 single item

Stopped at this services on the way to the coast. I have not eaten in a McDonald's for a few years. The restaurant was clean and well laid out with ample seating. We ordered online to collect in-store. I went in to collect. The collection monitor was not working so you had no idea how you order was doing. The assistant placed a meal on the counter and walked off, I walked forward and caught another assistants eye and asked if that was my food, he checked and said "oh yes, sorry" The food was hot, however both the hamburger and the chicken burger were squashed. All I can say is it filled a gap. The carpark is small and compact but it does have a drive through. Handy place to stop if you need a rest stop as more reasonable and cleaner than the Petrol Garage Services.

Toilets were all shut. Tabs weren't working.

It's Macdonalds, kids love it, I try to avoid it.

Worst McDonald’s I’ve ever had the most greasy food ever like can you please scrape the grill of grease before you cook on it. Coffee half full joke of a place

Bad experience, won’t visit again, staff useless, queues too long

Awful McDonald’s, queues too long, service too slow and staff extremely unhelpful

Ok , basically , the coffee was dishwater , the toilets were filthy , the staff were standing without much going on , the tables were un wiped and the drive through looked like it had priority , shan't be returning .

We stopped on route from Southampton