The View at Hencote in Shropshire - Phone Number, Reservations, Reviews

Accommodating does not quite cover the exceptional service and contented stay my friend and I experienced. Joined by a large 10 month old fury friend we were worried about leaving him in the accommodation whilst we were on a Vinyard and Wine Tasting Tour, conducted by Max. We did not want to upset other guests should Meeko cry whilst we were out. Worry not, we were informed he could join us! Max was a great host, very knowledgeable and considerate of all the guests taking part on the tour. I think everyone would agree that we all left the tour having learnt something that we can share when enjoying a bottle of wine in the future. Meeko, the Lupine, also joined us in the main restaurant for breakfast and our evening meal. As a ten month old pup, he was able to experience the busy and noisy setting of a bar, lay down and listen to the hustle and bustle of a restaurant. The experience given to us and Meeko enhanced our stay so very much. Meeko was treated like royalty, offered water and treats on so many occasions. The most welcoming, homely stay away from home that I have had in a long time. Thank you!!!

Visited on the off chance - first to have a coffee mid morning g and then was so impressed with staff, views and the general politeness of everyone decided to book lunch for later Viewed the glamor g high quality pods which looked amazing especially the ones with hot tubs The lunch was a superb experience - opted for the two course and everything was cooked to perfection and once again served by high quality staff If your in the area then this is a must visit place

Had the pleasure of attending my nieces wedding celebration here last week and can honestly say that we cannot find fault with any aspect of our experience. From the moment we arrived early afternoon until well into the evening we found all of the staff extremely efficient, very friendly and courteous. The food was superb and perfectly prepared, service was very good especially as there were well over a hundred guests. The sparkling wine was absolutely delicious. The venue itself is beautiful, with fantastic views over to Shrewsbury and as we were blessed with good weather we were able to enjoy the lovely outdoor terrace. Would highly recommend.

We booked superior lodge with hot tub and it was great! Lovely lodge, very clean and cosy! When we arrived our hot tub was ready to jump in. We had privacy. It was amazing to wake up and have coffee outside enjoying crispy morning! Lovely place to stay.

We had the most wonderful day here for our daughter’s wedding. The food was superb and the service was fantastic. And of course the wine was excellent. A big thank you to all the team at hencote who made our day so special.

Surprise birthday treat for my husband, booked the vineyard tour and sampled 5 of their wines. The tour was amazing, The views from the top are outstanding. Thomas was fantastic,so knowledgeable and enthusiastic about all aspects. The wines were gorgeous, fabulous taste and put the spotlight on English wines. We had the cheeseboard to follow which was delicious and the Vivian glass of wine complimented. I would definitely recommend Hencote.

My husband booked a vineyard tour and cheese board for us as a "date day" away from children and work. It was an absolutely fabulous experience. The tour was thorough, delivered by Thomas, who was warm, welcoming, knowledgeable and very accommodating with questions, photographs and conversation. He was keen to speak to everyone and include everyone's previous knowledge. The tasting was fabulous and a real treat. It gave us an insight into how fabulous this new, flourishing English wine industry is. We, as the tourists, are very privileged to have witnessed this industry in what is essentially its infancy. We will definitely be coming back, and we will definitely be gifting tours to family and friends.

Fabulous lunch today. The room is really smart, service is professional and the food was faultless. Will definitely be back.

We had high expectations for this meal as the website builds up the quality of the food. The location was beautiful. We had a gorgeous table overlooking the vineyard and Shrewsbury. The restaurant is very well decorated and the toilets spotless. The staff were lovely too. Unfortunately the main coursr food was disappointing. The starters were good, as was the dessert but spending £90 on the Chateaubriand for 2, we expected high quality, on par with Marco Pierre White as the cost was similar. Sadly the meat was dry, the sauces were like water. I sent mine back and got a slightly thicker consistency but then less than half of the small jug. It was really disappointing - and an expensive disappointment.

The standout part of our meal was just how shockingly bad the service was. For the incredible surroundings, beautiful restaurant and interiors, it is such a shame especially at this price point. There were a couple of great junior staff who did their best but it was really surprising. The restaurant is stunning, absolutely breathtaking views over the vineyards and countryside, one of the best you'll see in the area. The food was magnificent but took a long time to arrive. No one checked on us during the meal, to check either food or take a drinks order throughout our entire meal, which took around 3 hours from start to finish. We had to go to the bar to get drinks ordered ourselves at one point! We went for Sunday roast so had expected it to be a bit smoother. The restaurant wasn't extremely busy but it appeared that all tables had a similar wait. The service really hampered our experience but if this is improved, this place would easily be a luxury 5 star experience.

Fantastic ambience and view, excellent drinks range and their Evolution sparkling wine is delicious. The food offering is a little confused as they offer sandwiches and high quality cuisine at the same time (lunch) which for the high quality option meant it just felt like regular pub grub. All of this would have been ok if it was "pub prices" but it isn't. Now it may have been that they were trying to be flexible for our large party but I would have preferred a little more focus on one style or the other. Would certainly go again so please don't let my review put you off trying it..

My wife and I visited for wine tasting. We really enjoyed it and found the staff extremely friendly and welcoming. Wes was extremely knowledgeable about the estate and knows a lot about wine!! It was good to meet you and your colleagues, Wes. See you again soon...

Great wine flight at bar whilst skies broody outside giving way to birthday sunshine

Really nice meal in great setting.

We stayed in the glamping tents for a long weekend over Easter and we had a great time even though the weather was terrible it was lovely & cozy in the tent with the log burner! It's a lovely place and the food in the restaurant was great. The only thing that lets the place down is the communication from the staff it is so hard to get through to anybody here! We paid our deposit on arrival on 28th March and are still yet to receive it back after numerous emails & trying to speak to someone but the phone always going to answerphone this is a massive problem! We are still awaiting for someone to get back to us and recieve the deposit back such a shame because it really would of been a 5 star if it wasn't for that!

One of the best Sunday lunches we have had. Wonderful wines

Rarely does everything come together to form the utmost experience. We had a beautiful late Spring day, the food and wine were excellent and the views were spectacular. Add to that a beautifully appointed restaurant with attention to the smallest of details and the result was a memorable evening not to be forgotten.

Received vouchers for cheese & wine tasting found booking very easy & staff extremely helpful. Actual tour was a lovely experience-staff member very knowledgeable & entertaining!! Really enjoyed the wines & obviously bought a couple of bottles!!

Our first time visiting here and what a beautiful place it is. We enjoyed a glass of wine looking out over the most stunning view before we joined Brian for his wine tour and tasting. This was the most fun and informative wine tour we’ve done, the wine was served in very healthy measures and all delicious. We’d also opted for the cheeseboard to accompany the wines and I’m so glad we did, the people who didn’t were looking on very enviously when it arrived. We bought a few bottles of our favourites to take home to enjoy but we’ll definitely be back to enjoy more drinks on the terrace.

Hencote was my first choice for the venue of my best friend’s family hen party. It’s the most beautiful setting for any celebration and it didn’t disappoint. Vivienne & the team have been so helpful from start to finish and helped make my vision come to life. We hired the private room which we decorated ourselves and opted for a brunch table, which was absolutely delicious (pictured below). We had two activities which the guests could choose from to suit budget, these were wine tasting and cocktail making as well as a late lunch in the main dining room. Both activities were fantastic. The wine tour was very interesting and it was so nice to learn more about the Vinyard and to try the different wines. The cocktail making was a hit especially the Espresso Martini!! The food we had in the main restaurant was again delicious and the service from the restaurant team was very attentive and friendly. I could say so many other nice things about the day as it genuinely was perfect start to finish. Thank you so much Vivienne & the Team @ Hencote

We had such a wonderful experience at Hencote yesterday and have raved about it to everyone we’ve spoken to. We went for the Wine Tour/tasting and Sunday lunch and it was such a lovely day. All the wine was delicious, the tour/talk was really interesting, all the food was great and the service and venue were perfect. Really want to go back in a sunny day to experience to view and the terrace. We’ve bought plenty to Hencote wine back home with us and will look forward to coming back. Thank you!

Easter lunch. Fantastic says it all. The food was delicious, the views are beautiful, the staff attentive . Great sparkling wine to accompany the meal. Outstanding, highly recommended

The wife was given birthday present of Wine Tour and Sunday lunch at Hencote, and have to admit had never heard of the vineyard even though live so close. On arrival the views are stunning what a hidden gem this is. We were told due to the weather that we could not walk around the estate but all the tour would be one from inside which at the time was disappointing, but the views from where we were sitting in the restaurant over all of the vines and land made up for it. There was a small group which made the experience feel personal and the wines were very nice. Have to say what made the experience was Lesley the tour guide she was knowledgeable of Hencote wines and manufacturing process, local history and kept us entertained with many fun stories and really made the day The end of the experience was a Sunday lunch which was up there with the best i have had. So great day had by all.

We had a gift voucher for a wine tasting with cheese board. We had a great experience with Brian who was very knowledgable and certainly kept our interest. The venue is stunning with fabulous views even on a miserable afternoon. Whilst fascinating to hear how the business started and developed and so it is understandable that the wines are expensive we were not sure they were worth the money.

We booked the wine tasting experience on a pre Christmas deal two for one the cost being £37. We have been for a meal before which was nice and the staff are very pleasant. 6 of us went the group consisted of 14 people and a tour guide who works on the vineyards. Nice lad very knowledgeable. I guess we weren’t expected to be outside for some of it and would have dressed more appropriately if this had been highlighted. I think there was a total of 4 bottles of wine between 14 of us so don’t go expecting a generous amount. We opted for the cheese board which was pleasant and we were given more crackers when requested. 2 bottle of tap water on the table for 10 was a little light and I requested more but felt awkward one of the cheeses was very strong and I needed it. If I had have paid £37 a head I would have been annoyed but as it was an offer I guess you get what you pay for. We went into Shrewsbury and had lunch there following this, a nice experience but wouldn’t do it again.

This was booked for a birthday , plus family from Australia visiting. On arriving this place looked a bit uninviting.Buildings that looked like Portacabins were situated in the area. In side its lovely, clean and inviting. The service from a young lad was good. He answered all our questions and had a good knowledge of the menu. The lady server who spoke with a strong foreign accent was miserable and abrupt. Definitely not a person to be front of house. I had ribeye steak with 3 times cooked chips. Most of our table has steak and not one of us enjoyed it. One person even sent it back because he asked for medium and it was more like extra rare. The meat was chewy and tough. Ive had better steak from morrisons and its been cooked better. The chips seemed to taste like yesterday's chips. And the peppercorn sauce was thin and tasteless. I had lemon meringue alaska for pudding and it was OK. This place seems to be over priced, and trying to hard to be something its not. The menu is pompous and misleading because the food is bordering on below mediocre and a complete waste of money.

We attended a wine tour here for a treat on my husbands Birthday. It was a fabulous way to spend the day. The tour guide "Lesley" I think her name was? She was funny, relaxed and very knowledgeable. The tour was informative and interesting!! We learnt a lot about how to taste wine properly..and of course how many times to turn the wire on a cage on the top of sparkling wine! He heee. We ended up staying for a light bite after the tour which was the food was fresh and tasty. The surroundings are beautiful. We purchased a couple of bottles of wine with no pressure to do so. All in all we had a great time. We will definitely be coming back with friends and family.

Disappointed , table of 9 , no ambiance, staff were not very friendly, with a smile would have been nice . The cocktail maker was very chatty & knowledgeable. Food starter bland, chips were over cooked , steak very fatty, I left most of the meal & wasn’t asked if there was an issue. Pudding lemon meringue top was good inside hard.

Visited Hencote yesterday as a special treat for dinner. Everything was perfect, the food was amazing in flavour and presentation, everything tasted so fresh, I even ate the salad. Triple cooked chips are to die for. We were served by Rachel and Jams, both gave us a warm welcome, friendly and efficient service, gave us enough attention at the right times without being too much. We enjoyed a glass of Hencote Revolution on arrival and a glass of Hencote red wine to accompany our dinner. Looking forward to our next visit !

Honestly, what a letdown this place has become. The restaurant and the views are amazing, but the food is just a joke. We love dining out and, over the years, have been lucky enough to dine in some of the top restaurants in the world, but hencote have missed the mark massively, such a shame as we dined here last year, and the food was amazing, hearing and overbearing voice of a chef with a god complex, clear watched to much Gordon ramsay but without the skill to back it up..

A lovely afternoon tasting a variety of home produced wines. Our guide was very informative and knowledgeable - fantastic time was had by all.

This restaurant offers an open fire culinary cooking style and the menu encourages sharing options. The food quality is superb, the staff are very attentive and helpful and the view is spectacular.

We have been several times before to Hencote and it has alway been a treat, however not yesterday I am afraid. We were treating our friends to lunch and the elephant in the room was the terrible food. Has the chef left?

Always a favourite , Hencote never fails to impress. Be it an informative wine tour or great food. Stunning views and lovely surroundings .

We had a celebration with close family at Hencote recently and we could not have felt more looked after! The team was amazing and food and wine were all delicious! Thank you!!

Edit: I have randomly noticed the owners have removed their reply.. It was rude and totaly against everything that happened My family had the unfortunate experience of booking a reservation for a party of 16 at this establishment back in 2020. Due to the Covid pandemic, our plans were put on hold, which was understandable given the circumstances. However, what followed was a series of disappointments and unprofessional behaviour. When the restrictions were finally lifted and we reached out to reschedule our reservation, they did not have availability that suited our family members.. so we simply asked for a refund. To make matters worse, during my brothers communication with a staff member named Kavanna, we were promised a refund for the deposit we had paid. We patiently waited for months, expecting the refund to be processed in due course. However, it became evident that they had no intention of returning our money promptly. Numerous emails and countless phone calls were made in an attempt to resolve the matter. Each time, we were met with delays, excuses, and false promises. It was an exhausting and frustrating process, and we felt like our concerns were being disregarded. Finally, in June 2023, after persistent efforts and a significant amount of time wasted, we received the long-awaited deposit refund. However, what shocked us the most was the complete lack of apology or acknowledgment for the inconvenience caused. It was as if holding onto our money for years without any valid reason was a normal practice for them. Such unprofessional behaviour is unacceptable. It not only reflects poorly on the establishment but also demonstrates a disregard for customer satisfaction and basic ethical standards. I would strongly advise others to think twice before considering this place for any future reservations.

The headline: do not book this place for group trips! I’ve finally mustered up the courage to post a review about this place. I’ve honestly never experienced such strange and unprofessional behaviour in my life. I booked The Grange for 13 of us, and had had regular contact with the venue about things like getting a private chef. They said it was against their policy, and so we asked if they could provide a chef for the evening - they agreed. Roll on *three weeks* before the weekend, and they contacted us to tell us they couldn’t provide the chef. I asked if we could, therefore, find one ourselves and they said only if we got them to sign certain waivers and we did a full kitchen inventory (amongst a lot of other paperwork). We said yes, and everything seemed to be fixed (after a lot of internet searching and panicking). A week before the weekend and they contacted us to say the owner has said we weren’t allowed to have the chef after all- with over a grand paid and also non-refundable. No apology, no explanation, no attempt to solve the issue other than offering their restaurant (shock). We arrived at The Grange (a bit browbeaten already!), which is beautiful, and saw that the owner’s house was at the back of it. He stood in his driveway and stared at us as we arrived - we waved, he didn’t - he stared. As a group of women we felt extremely uncomfortable. This happened a lot over the weekend. We also then received an email from reception informing us that the owner had seen we had left a light on from 5pm - 6am. This was supposed to be a relaxing trip, and honestly what I’ve mentioned is the tip of the iceberg. We felt watched, on edge, and I was pretty worried for our deposit because the place seemed out to grab at any money possible. It’s a shame because it has the bones of the most amazing place. Hopefully someone else will buy it and it’ll reach its full potential!

We went on the wine tasting tour with Brian being our guide. We found it a great experience Brian was very informative and we enjoyed the whole couple of hours. This was a gift and I would happily recommend. It also helped that we tried...

We visited a a couple, we bought a nice bottle of wine for £89, amazing, the location and restaurant was a really nice atmosphere and that's when it's stopped, We were served with our starter that was stone cold in the middle, we were informed...

We used their Black Friday offer ie 50% off food and drinks in January as it is quite pricey up there today for Sunday lunch. Service excellent, lovely wine from the estate and starters and mains were exceptional, nice to see lots of people eating...

Seriously disappointed… took a while to even attend to us to get us seated to our table. The poor boys didn’t even look like they had been trained in how to serve tables. Very slow service, I ordered the steak and well… it was the smallest piece of meat you’ve ever seen and half of it was caked in fat and raw when I asked for medium. You couldn’t see it for the mushroom on top!…No one came to ask how our food was. Asked for the bill which took ages. Never visiting again!

Delightful and informative wine and cheese tasting. Thoroughly enjoyed the experience as an afternoon activity with my partner.

Food amazing, service outstanding

My experience was unfortunately quite disappointing. The service was extremely slow and the menu, while aiming for something unique, fell short with a mediocre selection. The food quality was poor, and it felt like the restaurant was trying to portray an image that didn’t align...

We visited Hencote yesterday for a family meal. There were 4 adults and 4 kids in total. It was quite disorganised to start with and unfortunately it didn't get any better than that. When we sat down, 3 different people came for us to take our order even though we already have pre-booked our order which the booking team insisted for us to do. It took a while for our drinks to arrive, even though we have ordered this at the bar. The food was spectacular - I couldn't fault it! Kudos to the chef. However, the service was very disappointing. The staff communication appeared lacking, as no one exactly knew what was going on on our table. The 2nd order of drinks came so late. We nearly finished our food when they arrived. One of us ordered a cocktail at the end of the meal, but didn't get his drink at all. We couldn't understand why this was the case as the restaurant was not busy. Very disappointing service from such a prestigious place.

Absolutely incredible time at Hencote for their Festive Party Night on December 1st! Amazing food, wine, service, and atmosphere - all my party loved every bit of it! Already talking about returning and booking again, with mentions of the wine tour and tastings they offer! Will highly recommend it to all friends and family! Special mention to the Head Chef (Ryan McCartney) who has clearly put all his passion and dedication into the food being served - no complaints, only high praise (coming from picky people!) so thank you, Chef! Also a special mention to Logan and the team for an amazing service throughout the evening who all clearly work so hard and reflect such passion throughout their service! Thank you Hencote for a wonderful and enjoyable evening! :)

We went for the wine tour and tasting and had a lovely time. The five Hencote wines we tasted were excellent. The seating area was comfortable and the views are fabulous.

Absolutely incredible time at Hencote for their Festive Party Night on December 1st! Amazing food, wine, service, and atmosphere - all my party loved every bit of it! Already talking about returning and booking again, with mentions of the wine tour and tastings they offer!...

We’ve been visiting Hencote for nearly… We’ve been visiting Hencote for nearly two years now….and with each visit hoping to find a better experience than the last. Why? Because the location and overall ambience is stunning. Sadly our expectations are never met. The staff turnover...

Me and the Mrs went for 1 night stay It was brilliant! However we didn't get our £100 deposit back even though they said it was up to the bank. £100 has been missing, and not even able to trace where it has gone.

Disappointing....... We had such high hopes for this restaurant. The sweeping elevated approach to this wonderfully modern, purpose built dining room set on a hill looking over Shrewsbury promised so much. There were positives ( the beef Wellington was beautifully cooked for example) but overall this was a disappointing experience. Table booked for 19.30 on a Saturday night. Arrived at 19.20 and were asked to have a drink at the bar as the table was not ready. No problems so far but this false sense of hopeful anticipation eroded quickly. At 20.00 ( still sat at the bar, with three other parties who had arrived before us and still not seated) we were asked if we would like to see the menu. At the time of booking we had mentioned we had to be away by 21.00 so asked if the table was ready. Apparently it had been all along so a wasted 30 mins..... Menus arrived. Bizarrely small type face. Bizarre choices (top tip, if you are a vegetarian this is not the place for you; beef in various guises is the order of the day). Ordered at 20.11. Starters came at 20.43. Main courses at 21.08. Glacially slow service with all the urgency of a museum. Couldn't be bothered and had no time anyway for deserts and coffees, so we cannot comment on these. It is such a shame; this place should be full on a Saturday (which it was not) with a coherent and legible menu with expedient service. It is difficult to see why we would return.

We had a wine tour & Dinner very interesting tour our Guide was Jo very informative our Dinner was cooked to perfection staff very friendly & pleasant

A warm welcome, professional friendly staff, excellent food and ambiance. Reasonably priced. A special shout out to Logan who looked after us and went above and beyond.

My Daughter gave me this experience as a gift. We were met by our lovely tour guide in the Restaurant where she gave us the history of Hencote and the surrounding area whilst teaching us how to correctly ‘taste’ the lovely wines produced on site....

Home from a weekend away at Hencotes, was slightly disappointed with the glamping side of things, everything was just a little bit tired, toilet had been leaking and by the looks of it for sometime as bathroom floor was warped and had a musty smell....

We had a lovely meal here yesterday. The staff were extremely attentive and the food was absolutely delicious. The view from the window was absolutely amazing. We couldn’t fault this for a lovely experience. Thank you!

We arrived to a unlit car park in the pitch black, not clear where to go at all. All of our party drove to the front entrance to be met with forklifts and delivery vans at 7.45pm at night. Once we found the car park and made our way in the dark to the entrance. The woman greeted us commented on how lovely my coat was but didn’t offer to hang it up so it sat draped on the floor by our table. The service was slow, considering there was only 5 tables for a Friday night. The water annoyed me. We didn’t have the choice for tap water we had to pay £1.50 pp for water in a glass bottle. The menu was ok, struggled to choose the starter and when it came it was very underwhelming. I actually thought it was very bland and the different accompaniments didn’t work at all. Our main arrived and they forgot to order our sides so we waited 10 mins for those (the gentleman did kindly take this off our bill) but our food was cold by the time our sides arrived and trust me you needed them! Once again slow service, lots of staff standing around but not really doing much. We had a hot drink and decided against pudding. The total cost: £118 per couple. In my opinion, not worth it. I don’t mind paying more for a meal out but I expect impeccable food and definitely the same level of service. I have been here for a drink before in the daytime and once again the service was poor but the view made up for it. Probably won’t be returning but glad I have tried it.

My husband and I stayed for the weekend and thoroughly enjoyed the experience. We dined in the restaurant both evenings and the food was excellent. The quality of the locally sourced ingredients was superb. Our waiter, Owen, was fantastic - great fun, very attentive and...

We love hencote x our chill time x Thank you x

3 of us had a thoroughly enjoyable afternoon on the Wine Tour & Tasting. Brian was an excellent host and very knowledgeable. Isadora Rose and Mark III Red were our favourites. Our lunch in the restaurant was delicious, the views were amazing and the service was excellent. Really looking forward to coming again soon. Would highly recommend a visit to Hencote.

We had a fabulous time. We initially attended the 11:30 wine tour and tasting. Our guide, Lesley was very knowledgeable, fun and very attentive. A great and educational introduction to Hencote's wines and British wine production in general. We were pleasantly surprised to find the wines were excellent and the equal to those from other nations. Their cost is very competitive. We then had lunch which was excellent beautifully prepared and presented. Also, we must mention the superb waiting on staff and all the staff in general. They were all professional, approachable and polite. The icing on the cake must be the amazing view towards Shrewsbury from the dining room.

We stayed at Hencote to celebrate our 5 year anniversary and had the most wonderful time. We stayed in the glamping village which was amazing and had breakfast and £40 each towards our evening meal. All of the food was fantastic and we were well and truly looked after. We did take our puppy with us too, who was welcomed and able to eat with us! Would definitely return. Thank you so much for making it such a special weekend! :)

Shame the weather cut the tour short otherwise I’d have given 5 stars ! Very informative vineyard tour & tasting session followed by a good 3 course meal in the restaurant after. Travelled from Manchester for the evening/night at Hencote & it was worth the trip ! Probably even better in the summer months !

The wine tour and tasting, with Lesley, was informative, entertaining and tasty! Highly recommended.

We attended a vineyard, winery and wine-tasting at Hencote. Our guide, Brian was superb, knowledgeable and enthusiastic about the business and what a great story Hencote has to tell. Beautiful scenery and a very modern winery and contemporary restaurant, decking and terrace. Definitely worth a visit on a sunny day! We didn’t dine on this occasion but will definitely go back and try the restaurant. It looked great. The wines were excellent! I particularly liked the LXX sparkling white and the Mark III red. They also produce white and rosé, all very nice. Nice cheese board too!!

Went here for a friend's wedding, good location, clean and nicely decorated on the inside. Outside is ugly...a grey industrial building. I had a fantastic time but this was more due to the people I was with rather than where I was. £4 a shot, £12 gin and tonic and around £10 for a glass of wine.

Took my family and freinds for a birthday Dinner. The location is Fantastic and the view from inside the restaurant was Breath-taking, however what an anti-climax when the food was delivered and the expense of it...... It was a shocker . The food is was mediocre, cold and overly priced for what they served. I should have known better, when we were asked to pay a £30.00 deposit for each member on the table, then further aggravated by the request to pre-order our meals two days before the booking so that they could prepare. Which turns out, as the waiter explained, that the meals will take 30 min as they did not recieve our pre-order meal form ??? Wow!! All our effort and the pre- meal order was not found!! I should have gathered from the beginning that this is a resturant that has no faith in themselves and spends more time anticipating ways to harness the patrons, in fear that they might not pitch . It was so dissapointing and yet they have the potential to be so much Better. How unfortunate. Yours truly, let Down " once bitten twice shy " Wade Miller

Had the wine tour and tasting,our host was Lesley, very pleasant and knowledgeable,was well looked after and all the wines were very nice.We had a cheeseboard as a light lunch,was well presented with a variety of cheeses and biscuits with a lovely chutney.

Just returned from a one night glamping/wine tasting/dinner and breakfast experience which was overall excellent. The lodge was lovely especially the huge bathroom and the wine tour/tasting was fun and interesting. The restaurant (particularly the views) was fabulous with a great atmosphere and decor. The only let down, unfortunately, was the actual food. Starters were OK but my hake main course (£26) tasted like a block of salt and my husband's lamb (£27) was rather chewy. I told the waiter (the couple on the next table had also complained) and was immediately offered a replacement but as there was nothing else I fancied, the manageress insisted on bringing me a lovely cheese board and my husband had a passable rice pudding dessert. The voucher included £40pp towards the meal and we also had a bottle of wine with the meal and some drinks beforehand but when we asked for the bill we were told that we didn't owe anything! Breakfast was delicious although, as they were setting up for a wedding, service was rather erratic. All in all I would definitely recommend but chef must get his act together.

We were invited to celebrate a special birthday including the wine tasting and Sunday lunch. Our guide was very friendly and her presentation of wine and the operation of the winery educational. The venue was really most impressive, well laid out with really good views...

Great setting but let down by an average Sunday lunch. Over priced for what you get. Need to learn how to cook Yorkshire puds.

Went on the wine tasting with friends, really enjoyed it, our guide was friendly and informative. Part of the package was Sunday lunch. Such a lovely venue our expectations were high. Sadly it was a very disappointing meal, I had roast beef, there was 1...

We had a fabulous time on the wine tasting experience with Lesley who was great fun and very knowledgeable a credit to Hencote. Our evening dinner was delicious and the staff were very accommodating and very efficient thank you for a lovely time Hencote!

Wonderful views, slick customer service , tasty food and excellent home-grown wine

What a Wonderful place We were very Lucky to come here for the Afternoon for my Niece's wedding celebration from the outside Vowels to the inside food & seating area was Beautiful layed out, Fantastic Staff nothing was to much trouble, the room was spacious,& spectacular views over the Vineyards We have never been anywhere that Staff are this nice so well done to you all I hope to come back one day Thankyou so much for a Lovely afternoon 😁😍

Amazing place. Came for a wedding on a Sunday and the service and food were out of this world. The lodge was gorgeous with everything you need and more, not to mention the large super comfy and clean bed. Views are out of this world and the outdoor hot tub was the best place to enjoy a nice glass of their own wine. Thanks for a great night.

What a difference 12 months makes! This place has rapidly gone down hill! Poor quality food, over priced (let's be fair things have gone up but not by this level!!) , just average food for ridiculous prices ! "It has a lovely view", just doesn't cut it for the poor level of food. Oh and £40 for a half decent red is also eye watering and it is only half decent. Won't be visiting again as it seems to be absorbing it's owners arrogance. EDIT: Not sure how the January and June mix up on my review on T.A. occurred. Of course I wouldn't leave a 6-month gap before reviewing! I did indeed visit in June and stand by my comments, but must thank the person replying for pointing it out and validating my point about the arrogance that seeps through the place. It was June, it was your gold star, gold tick chef and it was average and over priced!

Celebrating a 70th birthday. The atmosphere was electric with music in the background. A three course meal, (everything made from scratch) and a glass of Evolution wine. Presentation was very artistic and taste buds tingling with so many flavours. The serving staff were immaculate and...

We visited for a wine tour and wine tasting with a cheese board. The guide was very professional, informative and entertaining. The wine is superb and the cheese board was excellent and plentiful. The whole experience was great and I would thoroughly recommend it The...

The weekend trip was arranged for my husband so we could enjoy a few of our passions…..Wine, Luxury Glamping and Great Food and we were not disappointed at all. Arrived Friday to experience the Vineyard Tour and Wine Tasting which was hosted by Brian a...

I organised a weekend trip to Hencote with a group of friends to celebrate my upcoming birthday. We stayed two nights in the glamping lodges and incorporated a night out in Shrewsbury, a walk, a vineyard tour and dinner in the View Restaurant. Wes, provided...

We took part in wine tour and at the conclusion a cheese board. A relaxed tour took in the methods used in this location to make/bottle wine. The guide was knowledgeable and used appropriate humour when discussing what we were seeing and when illustrating the...

Can't fault this experience. It was sooo good to find somewhere where staff are friendly, not robotic, and fully trained, therefore knowledgeable. Food was superb too, as was the excellent wine tour with Lesley. Would highly recommend

Had a meal here today for my daughters birthday. So disappointed. Beef wasn't very nice. All 4 of us had lots of fat on it. Gravy had no taste. Yorkshire puddings were thin. Had 1 carrot and 1 piece of broccoli. We've had better food locally for half the price. Won't be going again

I wanted to say such a heart felt thank you for the most amazing experience we had yesterday with Dino on our wine tour and tasting plus dinner after. We chatted firstly to the lovely lady at reception and we were amazed that we hadn’t...

Great tour and guide...now looking forward to lunch!! Would come again with visiting guests and will be leaving with several bottles.

Beautiful place to have dinner, however the food was very disappointing. The large price tag on the meals didn’t seem to reflect the quality of the food in our case. Further more the service was poor, considering they try and charge you an extra 12.5% on your bill.

Attended the murder mystery evening last weekend. What a fab night! Good fun, gorgeous food and a great table of Detectives! Looking forward to our next sleuthing session!

Our latest visit was for the recent Murder Mystery Event: A Night of Noir, a Gatsby themed murder mystery night. Everything about the evening was great, really well organised, the food was amazing and the drinks and service first class. Whether it’s an organised event...

Beautiful setting but waited far too long for our starter...a hour!.....the starters were ok....duck starter excellent but the trout starter lacked flavour. When it came to the mains beef and lamb very good but the belly pork under cooked and very tough.... vegetables either overcooked or undercooked. Our waitress was excellent and really apologetic,such a shame as it had been highly recommended......it feels like a place that if it gets it right could be great and we will give it another chance.

Nice restaurant, wonderful views, very nice food, pretty pricey, but quite appalling service. My wife and I went for a meal as part of her 60th birthday celebrations. We got off to a good start by being given a table right by the window with...

We stayed in one of the glamping lodges in July 23. The whole experience was wonderful. The lodges are really well kitted out, beds super comfy and the hot tub is a must. Highly recommend the whole experience. The Hencote sparkling wines are pretty good too - we bought some to take home and will remember our lovely stay when we drink them.

A word of warning if you are booking Hencote for a special occasion. We booked a wine tasting experience and lunch at Hencote for my friend's hen party celebration in August. Almost one month after paying a substantial deposit, Hencote got in touch (via email) to say they had to cancel our booking as they since received a wedding booking for the same day. We had booked our entire hen party weekend around this experience and it was extremely disappointing to learn despite paying our deposit, our booking was never guaranteed. As a result, we were out of pocket on the accommodation and activities we had booked in the area as we had to relocate our hen party to a vineyard near Brighton. Very disappointing.

We had a wonderful time on the wine tour and an amazing meal on Sunday. Logan was amazing both his wine suggestions and his general knowledge and service skills and I can't praise his service enough! His assistance with purchasing some wine after the meal...

Whether it’s a wine tasting, lunch, dinner or an overnight stay then this is the place to stay in Shrewsbury. Not only is the wine good but the food is as good and the accommodation is spotless - all thanks to the dedication and care...

Just a little note to say thank you so much for allowing us to use your venue for our wedding, it really did make for the perfect wedding for us both. Your venue is beautiful and all the staff are warm and welcoming…. with a special thanks to Vivienne for helping us make it through the day smoothly! We really didn’t have to worry about a single thing on the day. Thank you to you and your team.

A great birthday treat, we enjoyed a wine tour and wine tasting, a wonderful glamping stay with a hot tub, a wonderful dinner with more wine from the vineyards you can see from your table. We will be going again.

Excellent Sunday lunch Staff very efficient and attentive Very dog friendly - definately an added bonus Also enjoyed breakfast there the following morning Plan to return

We attended the wedding of Jacob & Abbie Evans on Saturday 29th July. What a special day in a wonderful venue. The entire staff team were attentive, friendly & cheerful. We couldn't have wished for a better day. Thank you to everyone at Hencote for making it such a memorable day.

We attended for a wedding this weekend and from start to finish, it was absolutely wonderful. Ecery member of staff were amazing, friendly, professional and unobtrusive with nothing too much trouble. The venue is gorgeous and we were blessed with good weather. And the food- canapés and the main meal? Absolutely blinking lovely. Thank you to each and every member of staff who made the day so special. I would recommend it to anyone.