Brooklyn Craft in Shropshire

Unreal takeaway tonight. Quick. Warm lovely food. Highly recommended!

I had takeaway 3times it was absolutely beautiful it came on time and was still hot which is rare these days only place I will order from now

Best and most tastiest burgers in town. Went today and was so impressed. The chips were amazing

Amazing burger and tasty cheesy fries. All piping hot and very yummy 😋. Definitely coming back

I’ve tied many burgers and this is one of the absolute best! Fries are crispy and delicious and portions are very generous. Don’t hesitate!

Lovley chips with some lush milkshakes highly recommend. With some banging tunes

End of year stock take calls for sustenance and Brooklyn Craft delivered 2 excellent burgers and chips to us in Atcham tonight. Have used this place for a while now and never fails to please. Great food.

Nice halal food, professional staff. Recommended. I will like to visit again. Thank you

always come here, great food and place. would recommend 100%

They are so helpful and they have very delicious food

I recently ordered the Craft Juicy Burger from Brooklyn, and I must say, it exceeded all expectations! The on-time delivery ensured that my meal arrived fresh and hot, and the service was excellent from start to finish. The small and cute ambiance added to the experience, making it a delightful dining experience overall. I highly recommend trying their juicy burger for a satisfying and memorable meal.

Very crispy, freshly made skin on fries - could have more peri seasoning on it. The Peri chicken burger was good but I was expecting a fatter chicken breast covered in more marinade rather than the mayonnaise / sauce inside it which I found a bit bland. Next time I'd get the beef smash burger. For £11 the meal is good value and healthier and fresher than KFC. Small area inside so I waited for a bunch of schoolkids to leave before going in.

Stopped for loaded fries tonight really tasty and big portions, two milkshakes also fab

The food and service were perfect. My boyfriend had the Brooklyn craft burger and he loved it! The sweet potatoes fries were sensational. I had the chicken fever burger which was amazing. I didn’t enjoy the loaded chicken fries but the milkshake made up for it! 😍

service was absolutely amazing they went above and beyond to serve us delicious milkshakes in our time of need , the staff here are absolutely amazing and customer service is brilliant. Great bunch at this shop 100% reccomend

Genuinely the nicest food ever. Said mmm after every bite🤣 It’s my birthday today and I came here for food and it has made my day. Juiciest chicken burger I’ve ever had and perfectly seasoned crispy fries. Box was absolutely full, milkshake was delicious and was literally only waiting for our food for about 3 minutes. Very fairly priced and will definitely be returning!

I have ordered twice from this place and ive really enjoyed both meals. Just what i needed when working in a hotel. I would recommend.

Lovely delivery driver and food thank you 13-11-23

This is my favourite go-to place for burgers and milkshakes. The burgers are delicious and appetising, so fulfilling! The milkshakes are heavenly! Worth every penny! Lovely small and calm ambience to dine-in! Customer service is brilliant. Keep it up guys! :)

Unbelievable quality of food and fast service. Everyone is so full and for mine and my girlfriends anniversary we even got some extras!

My children and love their milkshakes, lots of different varieties, we enjoy: snickers, oreo, and cookies and cream, absolutely delicious, their service is friendly. Superb overall

The food is amazing and delicious would recommend to all my friends and family 😀. And affordable

Brilliant burger, my favourite it the El Hombre. Waiting times can be about long for takeout but always arrive hot and tasty. Recommended.

انصح بشدة بالمطعم البرجر لذيذ والخدمة ممتازة والشاب اللذي يعمل لبق جداً وخدوم

Excellent customer service and delucious fresh food.Highly recommended. Regards and see you soon.Ola

Super nice place with friendly owner and rest of team as well as delicious +fresh food!.Had few milkshakes there,wraps etc.All products used are high quality ones.I had the best wrap,milkshakes there and burgers from outside ever!!!Highly recommend to you Brooklyn Craft.I will be back for sure.Thanks Guys.

Stopped this evening for a bit and was amazed at the high quality food on offer we both had brooklyn craft burger I had fries I must say it was delicious and definitely worth stopping for …. Best burger in Shrewsbury

They placed the wrong sauce on the wings and then told me it was my fault and refused to give me a refund absolutely appalling customer service never be returning again and I hope if you’re reading this you do not go as well spend your money elsewhere

Ordered a buffalo chicken wrap among other items. Came quick. The wrap had nice grilled chicken and just enough sauce as told them I lick it hot and it was perfect. Highly recommend giving it a try

From the name I was expecting a place that did craft beer, but discovered more of a student fast food resturant. I was looking for somewhere that would do good buffalo wings and google suggested here, it had good reviews so figured why not. The wings were ok. I wouldn't go back for them. The loaded fries lived up to their name. more of a meal for that end of a night saturday session. But this is more of a burger place, so I'm guessing thats where the talent lies.

Casual fast food with very informal seating area. Urban graffiti style walls. Really good burgers. The chicken burger was tasty with a crispy seasoned breadcrumb. Big burgers and the sides were all really good portion size too. We probably over ordered the sides and could have shared.

Nice food friendly staff would come again

A Very good place to eat and drink

We had a chicken burger and Halloumi burger with guacamole, jalapeños and pineapple. Mad combination but it was yummy! They were both delicious! Honestly 10/10

It was the best I've tried in my life, I advise everyone to try it, the customer service is more than wonderful, and the classic American taste 😍

Best burgers in Shrewsbury.. amazing milkshakes

Ordered two burgers, two fries, chicken strips and macaroni bites for just over £30 on a Tuesday night. We were told our order had been delivered at 21:00, although it hadn't. Waited until 21:30 before I tried to ring, a few times with no answer from the restaurant. Contacted JustEat and got a text through saying the order was almost with us. It arrived around 21:50. We were so excited, with burgers on the menu at £9-£11 and a portion of fries at almost £4.00, (however we opted for the meal deals at £9.50 average each) we were expecting something way above average. The food was honestly barely warm. I only wish we had taken pictures - the burgers buns were what you'd expect from a cheap chippy (or somewhere not specialising in burgers), my partners burger "salad" consisted of a few strips of iceberg, one small slice of tomato, and unbelievably, THE BASE STUMP OF THE ICEBERG!! Chips had the potential to taste great but they arrived barely warm and were limp and soggy. Mozzarella bites obviously bought in. Chicken strips were okay. We wouldn't have felt so disappointed had we'd ordered this from a bog-standard kebab house type place, but at the price they charge we really were expecting something special :(

Great food, buffalo wings are hot. If you order the meal deal make sure your chip selection isn't charged and delivered as extra.

Amazing patties, incredible fried chicken. Delivery service is great, and the new manager has impeccable communication skills - great customer service. BUT THE SHAKES MAN! Oftt, don't let those pass you buy. It's a credit to Shrewsbury!

I'd normally leave a good review but for the second time food delivery has taken over 2 hours and this time was cancelled 2 hours after ordered Even though the website had said for the last 35 mins that it was put for delivery. Not really an acceptable amount of time to be waiting for food for it to be cancelled.

If you want to looking about the taste of American food try it and for one second you know how is the taste of american burgers in the middle of UK. Amazing taste. Definitely come back

Delicious food, friendly staff, clean and tidy I recommend this place i gonna came often here.Best place to eat

Amazing place whit amazing food, tasty 🤤 delicious and very PERFECT, I recommend with confidence, I don't know about delivary but the place is great

Great food and friendly staff I would to visit again. I recommend it as a nice place to go with friends, family, or a partner.

Lovely tasty food and the best milkshake I and my daughter have had.

I placed an order online giving them an hour to do my food, I travelled 30 minutes to get there to be told they couldn't find my order, so I had to go back to my car to fetch my phone for the email confirmation, when I returned to the shop, they said that they'd found it and I'd have to wait 10 minutes, I said OK, but then we saw them getting the burgers out the freezer,, and preparing the food with no gloves on, no masks on, no social distance at all, and to top it off one of them was scratching his head over the food so we walked out

Burgers good but not massive in size. Prices not cheap either. A bit bigger and cheaper would result in 5 stars. Different opening times listed here. Shuts at about 3pm on a Sunday but here says 10PM. EDIT Stopped being a regular customer to never going again. Customer service took a dive. Forgot to deliver one order and two weeks later were closed when they said they were open and didn't refund the order. No reply to FB messages or email. Looking forward to the Beefy Boys opening so we can end our burger drought.

Having ate here on many occasions, food has always been amazing, very tasty and portions are more than enough, great value for money , owner very polite 😊

The food is fantastic go try it. We will be back.

Fantastic burger and Brooklyn craft chips. Always one of the best burgers ever !!!!.

First time ordering. Disgustingly dirty and beautifuly tasting burgers. Throw in some chicken wings and loaded chicken fries and you have a recepie for success! Definitely ordering again!

We drove from Birmingham to try this burger joint out and we was not disappointed, both burgers were huge and tasty and the portion of fries was plenty thankyou very much!

Absolutely beautiful burger and spicy chips, really quick service. The restaurant has seating upstairs and is decorated with loads of graffiti which looks super cool. Great selection on the menu including veggie options.

Cracking burgers and the milkshakes are good too.

When arrived we got given the wrong burger which we had ordered. We also never got our drinks which were selected in the meal deal. Definitely not worth the money, however on a more positive note, it was here 45mins earlier than expected.

Great, friendly and helpful staff and fab food!

Class burgers and amazing milkshakes

Visited this place when passing through Shrewsbury last weekend. Dining area is more suited to younger customers but that shouldn't put anyone off from trying the amazing food. We had the meal deal of burger, fries and drink each plus halloumi fries. Food is extremely flavourful and plentiful. We struggled to finish the meal and were very full on leaving. Would recommend this place to anyone visiting Shrewsbury who enjoys a gourmet burger. Beats the fast food nationals hands down.

amazing food, good veggie options. really nice staff.

Best burgers, fries and fantastic milkshakes.. Delivery on time.. Definitely best in town

Just ordered through just eat, it was disgusting!! Chips were wet through with grease and the burger fell apart as soon as I picked it up...

I am not one to usually complain but this has upset me and irritated me. I ordered a late night birthday meal for me and my partner at 9 for collection at 10:50. I ordered it on the website, everything indicated to me that it was still open and they were even accepting orders on foodhub. My partner drove 30 minutes to go and pick up our food only to be told that they were closed and there were no orders. That’s it. No explanation, no I’m really sorry there’s been a mix up. Nothing. Therefore, I messaged them on Facebook letting them know the situation and low and behold they read the messages and completely ignored them. Once again today I have messaged and rang and I have had absolutely nothing back. The customer service is absolutely disgusting and I am missing my money for a meal I never even received.

Wouldn't have thought puddings would be your speciality, but we were wowed by both milkshakes and brownies. Thank you so much, will definitely order again. x

Food was delious.Delievery service good.Only downside was we have ordered from there twice and both times items were missing and incorrect

Always Fantastic food ! Quick delivery 🚚 Great service definitely 100% the best take away burgers 🍔 in town. Thanks to Rosie and all the great staff 👏

Amazing food. Absolutely outstanding customer service. Thankyou

Absolutely disgusting, never again will we be ordering from here. Waited 3 hours for our food. After many phone calls our food arrived. Cold and nachos missing. I phoned up and again spoke to Justin he was very very rude as passive aggressive. Never have I been spoken to like that before it was disgusting. He then went on to tell me that I was the reason he would be leaving his job. And he then hung up the phone on me, still no nachos delivered. We’d only heard good things about this place so we’re excited to order. Never again will we return and I will be passing on my bad experience and the tone of the “managers” attitude.

We ordered of just eat, and our order was ever so slightly wrong.. the manager was very apologetic and polite!! Went out of his way to help us , we didn’t mind because it was amazing anyway!! Such a positive experience , I recommend!!

Just had a wonderful phone call with the manager when ordering - not had the food yet but giving max review because I know the food is excellent from last time. However, he was really nice and has given us 25% discount because my wife is a key worker. Very nice man. Highly recommend.

Great burgers delivered to the door, best burgers in town! Curly fries and skin-on fries also epic! Delivery time also spot on!

I'd like to say a huge "thank you" to Justin and also to all the kitchen staff for the first class service that I've received tonight. It's my first experience at the Brooklyn Craft. I was made to feel very welcome and the food was excellent. Thank you very much and I'll see you all again soon.Kind RegardsJase

First visit to Brooklyn craft and wont be the last very good burgers and staff couldn't be better customer service was great. Thanks guys

Beautiful food cooked to perfection good prices and prompt delivery. Will definitely be using regularly. Well done Brooklyn Craft!

Best burgers in town fact!!! Missing out if you havent had one yet Love everything about the place !!

Food us great and you have to try the milkshakes! The staff are friendly and delivery is available they have loads to choice from and for vegans and vegetarians

Absolutely awful. Ordered £40 of food last night. When it came the chicken wings were still raw inside and the kids chicken was burned. The chips were half cooked and disgusting and the burger lke slop. When I asked for a refund the young man I spoke to was only interested in me but putting any pictures of the raw chicken on social media. Then when we are meant to be staying in because of the virus and limiting contact tried to insist I rang a taxi and put the food in it to send back. Risking contact for a driver and myself. I am still waiting for my refund as the food was inedible. If their staff bother yo look they will see the pictures of the food in messenger on Facebook

Fantastic service and food. Very safety conscious when preparing the food and handling it over. With great support for our NHS and Teachers with a cheeky discount, keep up the great work guys.

Absolutely disgraceful in isolation so can get take away only £55 worth of food 2 hours late eventually food comes cold and wrong order will definitely not be using this place again you should be embarrassed

Nice staff, nice food and nice Milkshakes! 😊 🍔🍟🌭

Absolutely brilliant service by all members of staff, everyone was really friendly and attentive to me and my boyfriend’s needs on my birthday! We ordered two Darwin burgers with halloumi fries and these where gorgeous. We even had complimentary milkshakes which was the Millie milkshakes (absolutely amazing!!) and this really made our evening! We can’t wait to return in the near future, next time with my twin & her boyfriend. Visited 07/12/2019 - Sal & Adam (sorry it’s late, locked out of my account, see above for twin) 😊x

I go there regularly, at least once a month on average. The menu is great, the bread is fantastic, fries are amazing. I'd recommend everyone to try anything off the menu.

We arrived in Shrewsbury to visit family and thought we'd try Brooklyn Craft. We ordered via the website.

Also, they have really nice student discounts. Really great atmosphere and unlimited drinks as well.

Really great, tasty burgers and delicious shakes. The eat-in experience is a bit no-frills, with graffiti and plywood giving an edgy urban feel. But the food is top notch and clearly prepared by people who understand flavour. Also it's really nice to find this is a halal menu so that I can enjoy a burger with my family. Recommended.

My family called in for a quick bite to eat and our burgers were perfect. The staff made us feel at home (thanks Rosie!). If you're looking for freshly-made, tasty burgers and amazing fries, then this is your place.

They did a burger for my dog and even gave him some free chicken! I mean what more do you want! But really nice gesture - foods always amazing

Well had a burger from here and it seems they forgot to add any type of seasoning as the burger didn't taste very good perhaps it was a low fat burger. The chicken wings tasted worse than the ones from Asda.

Super Fast-food, les sandwichs sont très bon, je vous le recommande. De plus les serveurs sont très agréables, surtout un beau jeune homme du nom d’Achille.

First time users of this establishment. We ordered 3 burger and chips for home delivery, and waited expectantly. And waited. And waited. And waited. 1.5 hours after ordering we were presented with stone cold burgers and chips that were inedible. Granted this was on the night of the Xmas lights being switched on and town was busy but twice we telephoned to check on our order, first time we were told it was ‘on it’s way’, the second time that it ‘was leaving shortly’ .

Didnt attend the restaurant but met some of the guys at a food festival in Market Harborough and got some food from the burger van and I have to say me and my partner have no complaints about the food at all. I do alot of reviews of different platforms but for me this is to date the best chicken burger I have had and felt like I was robbing them for the price I got the food at I will undoubtedly be taking s trip to one of the restaurants

First of I would like to inform my fellow Tripadvisor users that the address for Brooklyn Craft that is on the Tripadvisor page is the old address and not the current one Brooklyn Craft has moved to this address 10 Shoplatch, Shrewsbury SY1 1HL I don,t know why it is impossible to change the old address to the new one but hey anyway on with the review I was doing some pre halloween shopping around town and i was walking for quite some time and I started to feel very peckish for something nice to eat well you know that feeling you get when you walk past a nice smelling restaurant and you just have to go in well i went inside and it was nice and warm and I ordered a burger called the Darwin and had some sweet potato fries with it and a milkshake with bits Oreo on it very very very nice indeed so I would definitely recommend going in their after a busy day of shopping

Excellent customer service amazing experience. Very trendy burger joint in the heart of Shrewsbury town. The quality of the food is second to none. Best juicy burgers in the whole of Shropshire unrivalled taste and quality. The burgers were cooked perfectly and have an amazing taste everything you want in a burger. If your around take a detour from your regular go to place and visit this joint you will not be disappointed 100% Guaranteed.

Good atmosphere, good food, and good service.

This place is a fantastic find in the heart of Shrewsbury They have excellent customer service And fantastic food!!

I really enjoyed my time at Brooklyn craft! Great staff, so friendly and great food ! I would definitely recommend!

Best described as half arsed end of a night food. Ordered through foodhub who tried to deliver 1/2hr early. Food did turn up on time but definitely wasn't fresh. Tiny patty and soggy looking lettuce. Told them to take food back. Won't be ordering from here again. Over priced and poor quality food

Amazing food! Great staff! Perfect mood! What more can you want? Had an absolutely amazing time at this location situated in shrewsbury!the food was cooked to perfection and was a really great environment to go with friends!

Come here most weeks for food, great service from rose/rosie i believe? Great food & soft drink selection too. Meals are always fresh and very tasty. Fantastic student deal, excellent idea. Love the decor and music, really enjoyable and quirky place to be. Can I suggest some air refresher and more light upstairs as sometimes quite dark and smells from the kitchen linger upstairs slightly. Other than that, great experience every time!

My sister and I visited for lunch, qwerky restaurant and excellent customer service. Great for all ages especially teenagers. Good atmosphere, food and music.

Great service and amazing food! Fantastic burgers and the fries were crispy on the outside and soft on the inside! Delicious!