Based on 599 opinions finded in 2 websites
Based on 599 opinions finded in 2 websites
Nº 329 in 1307 in Shropshire
Nº 9 of 35 American in Shropshire
Opinions
I had takeaway 3times it was absolutely beautiful it came on time and was still hot which is rare these days only place I will order from now
Lucy B . 2024-11-01
MORE AT TripAdvisor
Best and most tastiest burgers in town. Went today and was so impressed. The chips were amazing
Danny Jones . 2024-09-06
MORE AT Google
Amazing burger and tasty cheesy fries. All piping hot and very yummy 😋. Definitely coming back
Gareth Jenner . 2024-08-18
MORE AT Google
I’ve tied many burgers and this is one of the absolute best! Fries are crispy and delicious and portions are very generous. Don’t hesitate!
Rend Mohammed . 2024-08-10
MORE AT Google
Lovley chips with some lush milkshakes highly recommend. With some banging tunes
Luke Newton . 2024-07-27
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End of year stock take calls for sustenance and Brooklyn Craft delivered 2 excellent burgers and chips to us in Atcham tonight. Have used this place for a while now and never fails to please. Great food.
Nicki P . 2024-06-01
MORE AT Google
Nice halal food, professional staff. Recommended. I will like to visit again. Thank you
Muhammad Murtaza Khan . 2024-04-04
MORE AT Google
always come here, great food and place. would recommend 100%
Samuel Riley . 2024-03-26
MORE AT Google
They are so helpful and they have very delicious food
Infinite The dark . 2024-03-10
MORE AT Google
I recently ordered the Craft Juicy Burger from Brooklyn, and I must say, it exceeded all expectations! The on-time delivery ensured that my meal arrived fresh and hot, and the service was excellent from start to finish. The small and cute ambiance added to the experience, making it a delightful dining experience overall. I highly recommend trying their juicy burger for a satisfying and memorable meal.
aditya krishna . 2024-03-08
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Very crispy, freshly made skin on fries - could have more peri seasoning on it. The Peri chicken burger was good but I was expecting a fatter chicken breast covered in more marinade rather than the mayonnaise / sauce inside it which I found a bit bland. Next time I'd get the beef smash burger. For £11 the meal is good value and healthier and fresher than KFC. Small area inside so I waited for a bunch of schoolkids to leave before going in.
Arun Allen . 2024-03-07
MORE AT Google
Stopped for loaded fries tonight really tasty and big portions, two milkshakes also fab
Nigel Newcombe . 2024-03-03
MORE AT Google
The food and service were perfect. My boyfriend had the Brooklyn craft burger and he loved it! The sweet potatoes fries were sensational. I had the chicken fever burger which was amazing. I didn’t enjoy the loaded chicken fries but the milkshake made up for it! 😍
Kalifa R . 2024-02-19
MORE AT TripAdvisor
service was absolutely amazing they went above and beyond to serve us delicious milkshakes in our time of need , the staff here are absolutely amazing and customer service is brilliant. Great bunch at this shop 100% reccomend
Lauren Angell . 2024-01-16
MORE AT Google
Genuinely the nicest food ever. Said mmm after every bite🤣 It’s my birthday today and I came here for food and it has made my day. Juiciest chicken burger I’ve ever had and perfectly seasoned crispy fries. Box was absolutely full, milkshake was delicious and was literally only waiting for our food for about 3 minutes. Very fairly priced and will definitely be returning!
MK Burley . 2023-12-06
MORE AT Google
I have ordered twice from this place and ive really enjoyed both meals. Just what i needed when working in a hotel. I would recommend.
Emma Hamar . 2023-12-05
MORE AT Google
Lovely delivery driver and food thank you 13-11-23
BH upload Mk . 2023-11-13
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This is my favourite go-to place for burgers and milkshakes. The burgers are delicious and appetising, so fulfilling! The milkshakes are heavenly! Worth every penny! Lovely small and calm ambience to dine-in! Customer service is brilliant. Keep it up guys! :)
Tanushka Patel . 2023-09-30
MORE AT Google
Unbelievable quality of food and fast service. Everyone is so full and for mine and my girlfriends anniversary we even got some extras!
Dreamer33364097786 . 2023-09-13
MORE AT TripAdvisor
My children and love their milkshakes, lots of different varieties, we enjoy: snickers, oreo, and cookies and cream, absolutely delicious, their service is friendly. Superb overall
Emma . 2023-08-29
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The food is amazing and delicious would recommend to all my friends and family 😀. And affordable
Alex Studios . 2023-08-12
MORE AT Google
Brilliant burger, my favourite it the El Hombre. Waiting times can be about long for takeout but always arrive hot and tasty. Recommended.
Mike Griffiths . 2023-07-26
MORE AT Google
انصح بشدة بالمطعم البرجر لذيذ والخدمة ممتازة والشاب اللذي يعمل لبق جداً وخدوم
Abeer 2017 . 2023-07-21
MORE AT Google
Excellent customer service and delucious fresh food.Highly recommended. Regards and see you soon.Ola
Ale C . 2023-07-19
MORE AT TripAdvisor
Super nice place with friendly owner and rest of team as well as delicious +fresh food!.Had few milkshakes there,wraps etc.All products used are high quality ones.I had the best wrap,milkshakes there and burgers from outside ever!!!Highly recommend to you Brooklyn Craft.I will be back for sure.Thanks Guys.
Sandra Inska . 2023-06-10
MORE AT Google
Stopped this evening for a bit and was amazed at the high quality food on offer we both had brooklyn craft burger I had fries I must say it was delicious and definitely worth stopping for …. Best burger in Shrewsbury
Rich W . 2022-11-26
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They placed the wrong sauce on the wings and then told me it was my fault and refused to give me a refund absolutely appalling customer service never be returning again and I hope if you’re reading this you do not go as well spend your money elsewhere
Markknigh662 . 2022-09-30
MORE AT TripAdvisor
Ordered a buffalo chicken wrap among other items. Came quick. The wrap had nice grilled chicken and just enough sauce as told them I lick it hot and it was perfect. Highly recommend giving it a try
P4185JXM . 2022-03-12
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From the name I was expecting a place that did craft beer, but discovered more of a student fast food resturant. I was looking for somewhere that would do good buffalo wings and google suggested here, it had good reviews so figured why not. The wings were ok. I wouldn't go back for them. The loaded fries lived up to their name. more of a meal for that end of a night saturday session. But this is more of a burger place, so I'm guessing thats where the talent lies.
999bjf . 2022-03-09
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Casual fast food with very informal seating area. Urban graffiti style walls. Really good burgers. The chicken burger was tasty with a crispy seasoned breadcrumb. Big burgers and the sides were all really good portion size too. We probably over ordered the sides and could have shared.
Rebecca C . 2022-02-07
MORE AT Google
Nice food friendly staff would come again
Joe Dyson . 2021-10-10
MORE AT Google
A Very good place to eat and drink
malcolm winder . 2021-10-07
MORE AT Google
We had a chicken burger and Halloumi burger with guacamole, jalapeños and pineapple. Mad combination but it was yummy! They were both delicious! Honestly 10/10
465cindye . 2021-08-28
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It was the best I've tried in my life, I advise everyone to try it, the customer service is more than wonderful, and the classic American taste 😍
morhafk2021 . 2021-08-14
MORE AT TripAdvisor
Best burgers in Shrewsbury.. amazing milkshakes
Mahmoud AbdelAziz . 2021-08-12
MORE AT Google
Ordered two burgers, two fries, chicken strips and macaroni bites for just over £30 on a Tuesday night. We were told our order had been delivered at 21:00, although it hadn't. Waited until 21:30 before I tried to ring, a few times with no answer from the restaurant. Contacted JustEat and got a text through saying the order was almost with us. It arrived around 21:50. We were so excited, with burgers on the menu at £9-£11 and a portion of fries at almost £4.00, (however we opted for the meal deals at £9.50 average each) we were expecting something way above average. The food was honestly barely warm. I only wish we had taken pictures - the burgers buns were what you'd expect from a cheap chippy (or somewhere not specialising in burgers), my partners burger "salad" consisted of a few strips of iceberg, one small slice of tomato, and unbelievably, THE BASE STUMP OF THE ICEBERG!! Chips had the potential to taste great but they arrived barely warm and were limp and soggy. Mozzarella bites obviously bought in. Chicken strips were okay. We wouldn't have felt so disappointed had we'd ordered this from a bog-standard kebab house type place, but at the price they charge we really were expecting something special :(
208ksd . 2021-08-10
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Great food, buffalo wings are hot. If you order the meal deal make sure your chip selection isn't charged and delivered as extra.
Red Studio . 2021-07-31
MORE AT Google
Amazing patties, incredible fried chicken. Delivery service is great, and the new manager has impeccable communication skills - great customer service. BUT THE SHAKES MAN! Oftt, don't let those pass you buy. It's a credit to Shrewsbury!
Paige Hodges . 2021-07-27
MORE AT Google
I'd normally leave a good review but for the second time food delivery has taken over 2 hours and this time was cancelled 2 hours after ordered Even though the website had said for the last 35 mins that it was put for delivery. Not really an acceptable amount of time to be waiting for food for it to be cancelled.
Starr Dodd . 2021-07-20
MORE AT Google
Amazing place whit amazing food, tasty 🤤 delicious and very PERFECT, I recommend with confidence, I don't know about delivary but the place is great
355vladc . 2021-07-14
MORE AT TripAdvisor
Delicious food, friendly staff, clean and tidy I recommend this place i gonna came often here.Best place to eat
patrycjao881 . 2021-07-14
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If you want to looking about the taste of American food try it and for one second you know how is the taste of american burgers in the middle of UK. Amazing taste. Definitely come back
DayTrip53137290402 . 2021-07-14
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Great food and friendly staff I would to visit again. I recommend it as a nice place to go with friends, family, or a partner.
madalinac997 . 2021-07-14
MORE AT TripAdvisor
Lovely tasty food and the best milkshake I and my daughter have had.
Emma Jebb . 2021-05-22
MORE AT Google
I placed an order online giving them an hour to do my food, I travelled 30 minutes to get there to be told they couldn't find my order, so I had to go back to my car to fetch my phone for the email confirmation, when I returned to the shop, they said that they'd found it and I'd have to wait 10 minutes, I said OK, but then we saw them getting the burgers out the freezer,, and preparing the food with no gloves on, no masks on, no social distance at all, and to top it off one of them was scratching his head over the food so we walked out
Samantha Lambert . 2021-05-21
MORE AT Google
Burgers good but not massive in size. Prices not cheap either. A bit bigger and cheaper would result in 5 stars. Different opening times listed here. Shuts at about 3pm on a Sunday but here says 10PM. EDIT Stopped being a regular customer to never going again. Customer service took a dive. Forgot to deliver one order and two weeks later were closed when they said they were open and didn't refund the order. No reply to FB messages or email. Looking forward to the Beefy Boys opening so we can end our burger drought.
Poole Dogg . 2021-05-15
MORE AT Google
Having ate here on many occasions, food has always been amazing, very tasty and portions are more than enough, great value for money , owner very polite 😊
Joshua Hems . 2021-05-12
MORE AT Google
The food is fantastic go try it. We will be back.
simon morgan . 2021-05-01
MORE AT Google
Fantastic burger and Brooklyn craft chips. Always one of the best burgers ever !!!!.
Paul Hawksworth . 2021-04-30
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First time ordering. Disgustingly dirty and beautifuly tasting burgers. Throw in some chicken wings and loaded chicken fries and you have a recepie for success! Definitely ordering again!
James Tomlinson . 2021-02-06
MORE AT Google
We drove from Birmingham to try this burger joint out and we was not disappointed, both burgers were huge and tasty and the portion of fries was plenty thankyou very much!
Mike Hunt . 2020-12-11
MORE AT Google
Absolutely beautiful burger and spicy chips, really quick service. The restaurant has seating upstairs and is decorated with loads of graffiti which looks super cool. Great selection on the menu including veggie options.
andrew coxill . 2020-12-04
MORE AT Google
Cracking burgers and the milkshakes are good too.
Alex Thomson . 2020-11-09
MORE AT Google
When arrived we got given the wrong burger which we had ordered. We also never got our drinks which were selected in the meal deal. Definitely not worth the money, however on a more positive note, it was here 45mins earlier than expected.
PaigeNicole_205 . 2020-09-19
MORE AT TripAdvisor
Great, friendly and helpful staff and fab food!
Megan Chalmers . 2020-09-07
MORE AT Google
Class burgers and amazing milkshakes
Marcus Dillon . 2020-08-27
MORE AT Google
Visited this place when passing through Shrewsbury last weekend. Dining area is more suited to younger customers but that shouldn't put anyone off from trying the amazing food. We had the meal deal of burger, fries and drink each plus halloumi fries. Food is extremely flavourful and plentiful. We struggled to finish the meal and were very full on leaving. Would recommend this place to anyone visiting Shrewsbury who enjoys a gourmet burger. Beats the fast food nationals hands down.
kersh657 . 2020-08-25
MORE AT TripAdvisor
amazing food, good veggie options. really nice staff.
alex nolan . 2020-08-24
MORE AT Google
Best burgers, fries and fantastic milkshakes.. Delivery on time.. Definitely best in town
Mahmoud AbdelAziz . 2020-08-18
MORE AT Google
Just ordered through just eat, it was disgusting!! Chips were wet through with grease and the burger fell apart as soon as I picked it up...
bencW9122EL . 2020-07-07
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I am not one to usually complain but this has upset me and irritated me. I ordered a late night birthday meal for me and my partner at 9 for collection at 10:50. I ordered it on the website, everything indicated to me that it was still open and they were even accepting orders on foodhub. My partner drove 30 minutes to go and pick up our food only to be told that they were closed and there were no orders. That’s it. No explanation, no I’m really sorry there’s been a mix up. Nothing. Therefore, I messaged them on Facebook letting them know the situation and low and behold they read the messages and completely ignored them. Once again today I have messaged and rang and I have had absolutely nothing back. The customer service is absolutely disgusting and I am missing my money for a meal I never even received.
442drewp . 2020-05-30
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Wouldn't have thought puddings would be your speciality, but we were wowed by both milkshakes and brownies. Thank you so much, will definitely order again. x
186freyar . 2020-05-09
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Food was delious.Delievery service good.Only downside was we have ordered from there twice and both times items were missing and incorrect
Pauline Edwards . 2020-05-08
MORE AT Google
Always Fantastic food ! Quick delivery 🚚 Great service definitely 100% the best take away burgers 🍔 in town. Thanks to Rosie and all the great staff 👏
GrandTour260954 . 2020-04-18
MORE AT TripAdvisor
Amazing food. Absolutely outstanding customer service. Thankyou
Summer Rose . 2020-04-09
MORE AT Google
Absolutely disgusting, never again will we be ordering from here. Waited 3 hours for our food. After many phone calls our food arrived. Cold and nachos missing. I phoned up and again spoke to Justin he was very very rude as passive aggressive. Never have I been spoken to like that before it was disgusting. He then went on to tell me that I was the reason he would be leaving his job. And he then hung up the phone on me, still no nachos delivered. We’d only heard good things about this place so we’re excited to order. Never again will we return and I will be passing on my bad experience and the tone of the “managers” attitude.
Emily_88766839393737 . 2020-04-07
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We ordered of just eat, and our order was ever so slightly wrong.. the manager was very apologetic and polite!! Went out of his way to help us , we didn’t mind because it was amazing anyway!! Such a positive experience , I recommend!!
Luke W . 2020-04-06
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Just had a wonderful phone call with the manager when ordering - not had the food yet but giving max review because I know the food is excellent from last time. However, he was really nice and has given us 25% discount because my wife is a key worker. Very nice man. Highly recommend.
nicksN5086TI . 2020-04-05
MORE AT TripAdvisor
Great burgers delivered to the door, best burgers in town! Curly fries and skin-on fries also epic! Delivery time also spot on!
Ntaylor77 . 2020-04-05
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I'd like to say a huge "thank you" to Justin and also to all the kitchen staff for the first class service that I've received tonight. It's my first experience at the Brooklyn Craft. I was made to feel very welcome and the food was excellent. Thank you very much and I'll see you all again soon.Kind RegardsJase
jasonpE5513FD . 2020-04-04
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First visit to Brooklyn craft and wont be the last very good burgers and staff couldn't be better customer service was great. Thanks guys
danhC2462IN . 2020-04-03
MORE AT TripAdvisor
Best burgers in town fact!!! Missing out if you havent had one yet Love everything about the place !!
Samchattell20 . 2020-04-02
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Beautiful food cooked to perfection good prices and prompt delivery. Will definitely be using regularly. Well done Brooklyn Craft!
319kayleight . 2020-04-02
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Food us great and you have to try the milkshakes! The staff are friendly and delivery is available they have loads to choice from and for vegans and vegetarians
Jackhibbert . 2020-04-02
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Absolutely awful. Ordered £40 of food last night. When it came the chicken wings were still raw inside and the kids chicken was burned. The chips were half cooked and disgusting and the burger lke slop. When I asked for a refund the young man I spoke to was only interested in me but putting any pictures of the raw chicken on social media. Then when we are meant to be staying in because of the virus and limiting contact tried to insist I rang a taxi and put the food in it to send back. Risking contact for a driver and myself. I am still waiting for my refund as the food was inedible. If their staff bother yo look they will see the pictures of the food in messenger on Facebook
E Overend . 2020-03-29
MORE AT Google
Fantastic service and food. Very safety conscious when preparing the food and handling it over. With great support for our NHS and Teachers with a cheeky discount, keep up the great work guys.
Roy Akers . 2020-03-28
MORE AT Google
Absolutely disgraceful in isolation so can get take away only £55 worth of food 2 hours late eventually food comes cold and wrong order will definitely not be using this place again you should be embarrassed
Alfiepoppy9598 . 2020-03-27
MORE AT TripAdvisor
Nice staff, nice food and nice Milkshakes! 😊 🍔🍟🌭
Vanny Lamorte . 2020-03-15
MORE AT Google
Absolutely brilliant service by all members of staff, everyone was really friendly and attentive to me and my boyfriend’s needs on my birthday! We ordered two Darwin burgers with halloumi fries and these where gorgeous. We even had complimentary milkshakes which was the Millie milkshakes (absolutely amazing!!) and this really made our evening! We can’t wait to return in the near future, next time with my twin & her boyfriend. Visited 07/12/2019 - Sal & Adam (sorry it’s late, locked out of my account, see above for twin) 😊x
Emily Alford . 2020-02-22
MORE AT Google
I go there regularly, at least once a month on average. The menu is great, the bread is fantastic, fries are amazing. I'd recommend everyone to try anything off the menu.
Pooledoggski . 2020-01-31
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We arrived in Shrewsbury to visit family and thought we'd try Brooklyn Craft. We ordered via the website.
jonseabrook . 2019-12-30
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Also, they have really nice student discounts. Really great atmosphere and unlimited drinks as well.
TurquoiseSky123 . 2019-12-17
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Really great, tasty burgers and delicious shakes. The eat-in experience is a bit no-frills, with graffiti and plywood giving an edgy urban feel. But the food is top notch and clearly prepared by people who understand flavour. Also it's really nice to find this is a halal menu so that I can enjoy a burger with my family. Recommended.
Alex Robinson . 2019-12-12
MORE AT Google
My family called in for a quick bite to eat and our burgers were perfect. The staff made us feel at home (thanks Rosie!). If you're looking for freshly-made, tasty burgers and amazing fries, then this is your place.
TimShropshire . 2019-12-09
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They did a burger for my dog and even gave him some free chicken! I mean what more do you want! But really nice gesture - foods always amazing
Luke Jones . 2019-12-08
MORE AT Google
Well had a burger from here and it seems they forgot to add any type of seasoning as the burger didn't taste very good perhaps it was a low fat burger. The chicken wings tasted worse than the ones from Asda.
dennyb16121 . 2019-12-01
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Super Fast-food, les sandwichs sont très bon, je vous le recommande. De plus les serveurs sont très agréables, surtout un beau jeune homme du nom d’Achille.
rom_coquet . 2019-11-29
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First time users of this establishment. We ordered 3 burger and chips for home delivery, and waited expectantly. And waited. And waited. And waited. 1.5 hours after ordering we were presented with stone cold burgers and chips that were inedible. Granted this was on the night of the Xmas lights being switched on and town was busy but twice we telephoned to check on our order, first time we were told it was ‘on it’s way’, the second time that it ‘was leaving shortly’ .
Alan J . 2019-11-25
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Didnt attend the restaurant but met some of the guys at a food festival in Market Harborough and got some food from the burger van and I have to say me and my partner have no complaints about the food at all. I do alot of reviews of different platforms but for me this is to date the best chicken burger I have had and felt like I was robbing them for the price I got the food at I will undoubtedly be taking s trip to one of the restaurants
Robert Thompson . 2019-11-24
MORE AT Google
First of I would like to inform my fellow Tripadvisor users that the address for Brooklyn Craft that is on the Tripadvisor page is the old address and not the current one Brooklyn Craft has moved to this address 10 Shoplatch, Shrewsbury SY1 1HL I don,t know why it is impossible to change the old address to the new one but hey anyway on with the review I was doing some pre halloween shopping around town and i was walking for quite some time and I started to feel very peckish for something nice to eat well you know that feeling you get when you walk past a nice smelling restaurant and you just have to go in well i went inside and it was nice and warm and I ordered a burger called the Darwin and had some sweet potato fries with it and a milkshake with bits Oreo on it very very very nice indeed so I would definitely recommend going in their after a busy day of shopping
Panzermann9995 . 2019-11-22
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Excellent customer service amazing experience. Very trendy burger joint in the heart of Shrewsbury town. The quality of the food is second to none. Best juicy burgers in the whole of Shropshire unrivalled taste and quality. The burgers were cooked perfectly and have an amazing taste everything you want in a burger. If your around take a detour from your regular go to place and visit this joint you will not be disappointed 100% Guaranteed.
Fraz Ahmad . 2019-11-19
MORE AT Google
Good atmosphere, good food, and good service.
Aman Chetan . 2019-11-13
MORE AT Google
This place is a fantastic find in the heart of Shrewsbury They have excellent customer service And fantastic food!!
Haseeb A . 2019-10-31
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I really enjoyed my time at Brooklyn craft! Great staff, so friendly and great food ! I would definitely recommend!
Caragh B . 2019-10-31
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Best described as half arsed end of a night food. Ordered through foodhub who tried to deliver 1/2hr early. Food did turn up on time but definitely wasn't fresh. Tiny patty and soggy looking lettuce. Told them to take food back. Won't be ordering from here again. Over priced and poor quality food
craigjames84 . 2019-10-31
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Amazing food! Great staff! Perfect mood! What more can you want? Had an absolutely amazing time at this location situated in shrewsbury!the food was cooked to perfection and was a really great environment to go with friends!
Elixia262 . 2019-10-31
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Come here most weeks for food, great service from rose/rosie i believe? Great food & soft drink selection too. Meals are always fresh and very tasty. Fantastic student deal, excellent idea. Love the decor and music, really enjoyable and quirky place to be. Can I suggest some air refresher and more light upstairs as sometimes quite dark and smells from the kitchen linger upstairs slightly. Other than that, great experience every time!
Foodie-200316 . 2019-10-25
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Great service and amazing food! Fantastic burgers and the fries were crispy on the outside and soft on the inside! Delicious!
Alexander O . 2019-10-17
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My sister and I visited for lunch, qwerky restaurant and excellent customer service. Great for all ages especially teenagers. Good atmosphere, food and music.
Brandd_99 . 2019-10-17
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First time visit to Brooklyn Craft. The food was amazing. All freshly cooked and so much flavour. Great service from Rosie, who recommended the Chicken Fries 😍 I will be back!!
J1228XTscotth . 2019-10-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We enjoyed a good breakfast at this delightful little cafe. It was very busy, which to me is a good sign, nevertheless the staff were very friendly, polite and unflustered! Would definitely go again when visiting Much Wenlock.
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Can't comment on rooms as didn't stay overnight. Great meal, good service, really enjoyed our evening.
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We stayed at the attached hotel which was absolutely lovely but severely let down by the breakfast, coffee was cold, bacon was burnt too a crisp black and hard as nails completely inedible and the poached egg was raw inside, they did give us another coffee and a slice of toast as the egg was on the original piece of toast and therefore inedible had a meal last night which was delicious and I've left a separate review for that. I'd happily stay again but without the breakfast!
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A really good dog friendly place to enjoy a food with the family. We had a table outside due to being with our Labrador, but we were provided blankets and also heating working to keep us cozy. Very good to enjoy gluten free, they take this seriously with one member of the staff checking twice and confirming with my wife the ingredients of each dish we ordered GF.
163 Opinions
Always have a wonderful time here. The drinks are amazing and the friendly staff always make you feel so welcome.