Based on 288 opinions finded in 1 websites
Opinions
Very convenient for the Barbican and the city centre. Was chosen because there was free parking on site. Typical pub with typical pub food.
pam beskaby . 2024-11-27
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Ideal spot for a pint pre and post Barbican.
Matthew Crowther . 2024-11-03
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Went in for food only before a concert at The Barbican. Food was lovely, staff were friendly.
Jackie Watson . 2024-10-28
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We booked for one night, to go out for Halloween in York, and the location is great. On arrival, we paid and then was shown to the room, we had a twin room, and it was lovey and warm as we entered and was told where things were, The room was clean and had tea / coffee making facilities. The beds were very comfy and had a good night's sleep. The food was top-notch. I had Sirloin steak and was cooked the way I asked, my partner had philly cheese steak baguette and also commented how good it was, and all at a reasonable price, we also had a breakfast on our departure morning, and there was a ample amount, tea/coffee, cereals, juice. The cooked breakfast consists of sausage, egg, beans,several rashers of bacon, black pudding, hash brown, two slices of fried bread, and two slices of toast. In all I would recommend 100% the owner and his colleague were friendly and made you feel very welcome. Keep up the good work. Hopefully, see you again
Mr G . 2024-10-27
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A very welcoming place very clean with a good atmosphere. The breakfast was excellent and very close to the centre. We will be staying again
Nigel Wheat . 2024-10-20
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never again to noisy no cold water shower was grubby.
phil hansen . 2024-10-20
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Good food and beer good atmosphere
Sean James . 2024-10-20
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Absolute waste of time! The beer was clearly out of date and when it was questioned they refused to acknowledge it…. the food was a joke… we saw three e refunds been given as they didn’t have items… we had a cheeky look in the kitchen and all Food is microwaved….. chef wore the same gloves to take the rubbish out as he did to serve the food….. avoid at all cost!!! WOW INDEED….. we’ve been drinking in this pub for over 20 years and it’s had some good owners in the past.. however you don’t seem to be able to differentiate between customers, the drunk guy that fell into your divider that was clearly drunk wasn’t part of our party, he was just one of your locals! Obviously we know him through drinking in the pub so to suggest he was drunk and in charge of my daughter is a very shocking low blow indeed… the person asking if you served anything cold/instant was an NHS worker that was clearly in uniform and the child’s mother! She asked this as you told her there would be a 30-40 min wait as you had a table of 4 to serve…. God help you if you get busy!!! I did complain face to face and was told there’s nothing nothing wrong with it however he clearly stated that he doesn’t drink larger and is a cider drinker…. I can assure you that nothing was pulled through the lines and this was the problem…. Telling me to come back and complain face to face sounds very threatening and extremely unprofessional, I myself have managed pubs in the area and the way you dealt with and are dealing with this again is extremely unprofessional… and to suggest I was drunk in charge of a minor!! Namely my daughter is unacceptable to say the least….
paul franks . 2024-10-07
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Good service, beer and board games. Food was good value and tasty.
Marcelle Turner . 2024-10-06
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Amazing place to stay, we arrived to a warm welcome from Tim and Sarah, were the owner let us leave the car till later on when checking opened, staff were amazing, room was very clean and comfy, breakfast was amazing, will definitely be staying again next time we are in York the only thing was the shower was not powerful but it did it's job.
Charlotte Read . 2024-08-17
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The place is efficient since it is located next to the city center! But also, I love the experience of sleeping in a pub, with events in the evening! We were treated to a concert, very very nice, and we were able to play games! In short, good atmosphere if with friends... even with family if you are not fussy about noise!
MarineZecity . 2024-08-11
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Pretty good all round. Quite a modern understated room, with flowers growing in the window. Good beer, nice fully fried breakfast. The bar shut at ten, though. Just outside the city walls, so quite close to everywhere.-which is good as taxis are hard to find.
Bernie Whiten . 2024-08-09
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A nice pub with very friendly staff.
paul watson . 2024-06-24
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Rooms basic and not very clean.the hospitality is poor.wouldnt visit again
Angela Lloyd . 2024-06-22
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Horrible noise problem! The room is ok with a decent bathroom. But the hotel is located right at a crossroad so you can hear every sound super clearly at night, as well as your neighbours. I couldn’t sleep at all because of the sound of the cars outside, literally there would be a car passing by every minute it’s a nightmare. There’s also a bar downstairs open till 10pm and you can hear the singing and the band very clearly in your room. The window doesn’t do its job at all there’s basically no soundproof quality. Not a pleasant experience.
Liv Bai . 2024-06-22
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I went with a friend who was staying there (and very pleased with the room and breakfast). Great coffee, good prices, nice atmosphere and great location near Barbican. I'd definitely consider staying here in future.
Sandra Marks . 2024-04-08
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Limited parking spaces, but well worth the visit, reasonably priced compared to other establishments.
steven garton . 2024-03-26
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Had a delicious Sunday lunch.Melt in your mouth beef,Yorkshire pudding & vegetables, cooked to perfection. The staff are so attentive & friendly.Then some amazing entertainment from Finley Barrett Carter.
jane elliott . 2024-03-11
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Absolutely lovely warm and friendly place to stay . Location is out of the way of the town centre which isn't a bad thing if you wanted something a bit more quieter. The pub itself was a great place to drink and chill out with very friendly staff and the atmosphere was very relaxing with a singer/guitarist playing on the night i was there who was very good too .
Steven Strong . 2024-03-04
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2879 Opinions
We have stayed at this grand hotel a number of times over the last 5 years. It's recently changed ownership (again) and unfortunately our experience was that things have declined. Our room had various things that did not work - most notably the radiator and the TV remote. We solved these problems with the help of the staff but rather a burden late at night. Like many establishments currently - the owners do not schedule enough staff to cover customer demand at busy periods. This means that both staff and customers can become fractious. This is one of York's grand buildings and a great base for a city break. I hope the current owners do not squander the opportunity. Next time we visit we would be looking elsewhere.
2211 Opinions
Best food place in York in my opinion, always have great banter with all the staff whenever we visit and the food is out of this world aswell as the service
1462 Opinions
What a gem of a place. Friendly and helpful staff. Great vibe. Fab food. Will definitely return next time we are in York.
375 Opinions
Festive afternoon tea at The Rise at The Grand was fantastic. The atmosphere is amazing and service superb. Allergies were well catered for and we had a fantastic experience. I would certainly recommend this experience when in York.