The Unicorn Inn in Malvern Hills - Phone Number, Reservations, Reviews

The beer is good here. As long as you don't mind a weirdo or 2 talking to you about random things.. staff are nice however

There seems to be mixed reviews about this well located and very old Great Malvern pub. The manager seemed OK but other reviews range from great to awful. All I can say is at least he's better than the Eddie at the Harp Digbeth!

Just to let you know staff told me on 15th April that card payment had not gone through for 2 pints of carling Iso I repayed when I didn't need to I checked my phone when I got home so you owe me for 2 pints ask J many thanks regular customer I'm sure you will sort it out many thanks Tina

Popped in on Sunday after walking the Malvern hills, one of the best pints I've tasted for a while..

Popped into the Unicorn to watch the Aston Villa v Leeds match. I was warmly greeted by Tommy who said yes showing the game take your pick of screens. The music streamed sounded great just right for when you finished work on a friday. Lauren just served the perfect Stowford Press cider in a sparkling clean glass clearly enjoying her work and the music. Great place I will be back for sure.

Four locals independently pushed in front of us at the bar, without a single 'are you waiting'. The bar staff saw but seemingly didn't care, and then blanked us when it was finally our delayed time to be served. A local pub for local people - AVOID!!

Great pub great prices atmosphere brilliant will definitely be coming back staff and landlord make you very welcome spot on

Being in a prime position in Malvern, I would have expected a much better service and experience. We were visiting Malvern so wanted to have a drink locally, as soon as we walked in the place just smelt dirty, like a horrible smell of old furniture and dirty clothes! The bar lady was very uncooperative and challenged everything we said, the glasses were dirty and it was generally a very depressing and unwelcoming place, I would avoid at all costs.

12 of us visited (plus dog) to have coffees and drinks after a wet walk in the Malverns. We were greeted by a landlady who didn't want to have to walk upstairs to make coffee, had no hot chocolate so she said and was generally rude and unwelcoming. It transpired from the landlord they did have hot chocolate although the landlady thought they didn't have enough milk! One couple left as we entered leaving drinks undrunk; a second couple walked past us and recommended we not stay. We didn't need telling twice! If a business in the current climate doesn't want the £50 we were willing to spend on a soggy Monday afternoon then more fool them! A little politeness would have meant we chose soft or alcoholic drinks.

This isn't the first time I have been to The Unicorn. We first visited last year and I must say the pub was spotless and well kept. The two landlords were so lovely! But recently when we have visited I am met with disappointment and a very dirty place to drink. They'd be shut down if they ever served food. I remember the last time I went I was greeted by a lovely young barmaid and young bartender who was helpful with our drinks and very respectful to us! To my disgust I have seen the landlord speak to customers like they are an issue and shout at them when I don't understand what they have done wrong except for trying to enjoy there night. He does not know how to run a pub! I think it'd be a better place to drink and more welcoming if he up and left. It puts the history of this establishment to shame when you have someone like him behind the bar let alone running it. He looked clueless on our basic drinks and it was embarrassing to watch. What I can only assume was his wife was incredibly rude to some customers that was stood at the bar. I come from a very well known pub in Gloucester that I used to run and I know how a pub should be ran and well this place is a poor excuse of one if I am honest.

Awful place full of yellow old men. If you've given up on life this may well be the place for you- otherwise avoid. Many, many better pubs and restaurants in GM.

Having lived in Malvern most of my life and grown up in the Unicorn 40 something years ago it is truly disappointing to visit what should be an asset to the town to find it such a filthy unpleasant place to get a drink. I am truly embarrassed for visitors who come to Malvern and have the misfortune to step inside this place. The toilets are a complete disgrace , i shouldnt think they've been cleand since i walked out of the door all those years ago,with urine over the floor its bound to stink to high heaven. Regular cleaning would help the cause Mr landlord.The whole place could do with a complete refurbishment to be honest but a regular cleaning programne would vastly imorove the overall appearance of the place. In all fairness I blame the major landlord groups who have forced the decent hardworking tenants out with poor pay and conditions...if you're gojng to pay peanuts,you're going get monkeys ,and talking of food, if it's served i personally wouldn't go anywhere near it. This pub is in a prime location and as such deserves more than this dive.. !!

Popped in here for a quick drink and Friday and ended up staying all night. Friendly staff, great prices, wonderful atmosphere and music. A real proper British pub with friendly locals, sports on the tele and right in the heart of Malvern. We will be back

After being away from malvern from many years it’s been so nice to come back to an old local to be welcome so warmly by Mike. He is polite, chatty and pours a great pint of Guinness (which is lacking in malvern) This is without a doubt my local “go to pub”. Keep doing your thing!!!!!

Best pint of Guinness, delivered with care what a legend! Lovely pub would definitely recommend!!!!!

Best pub iv been to in a while . Amazing staff and a great landlord . Would recommend to anyone who’s in Malvern

Really nice small local pub in the heart of Malvern, amazing well trained staff except one, the Landlord Mike. His people skills are lacking as well as his ability to make drinks and use the till. He frequently messes up orders and blames the customers...

Absolutely shocking in every way a pub could be. Foul language from local drinkers, loud dated music, poor customer service and awful beer. Barman full of cold, scratching his face pouring drinks, no mask. The best thing about the pub was the door leading us...

What a shame that the oldest pub with the most prominent position in the centre of Great Malvern is such a disappointment. Poorly furnished and dominated by a fruit machine and tacky loud music. Poor choice of beers and unfriendly staff. I don't like to...

Great pub with knowledgeable hosting from Ryan. We visited this clean, comfortable pub for the Euro 2020 final and were well looked after & catered for during our lengthy stay. The pub is very well run & fully COVID-19 secure. We would highly recommend that...

After a lovely walk we popped in here for a quick drink, ended up stopping a lot longer. The pub was well organised and very clean. We were made to feel very welcome from the owners and service was excellent. Well worth a visit.

Great atmosphere, manager is the best manager I’ve ever met, top people person, would highlight recommend.

Arrived just to have a quick drink outside, Ryan the landlord made us and Monty our dog very welcome. Put the Rugby on just for us inside hence to say stayed for the afternoon. Monty even got a gift 😡

My partner and I were visiting Malvern Hills for a day out with our dog and stubbled accross this what we thought was a friendly pub.......we couldn't be further from the truth!! My partner went in to the pub to find out if dogs were...

Appalling! If we could give it 0 then we would. If could give a zero then would. Bad customer service instigated by bullying manager who thinks it's OK to glue customers to seat with no communication & if you're lucky you may just get a...

Just had a few drinks here. The beer is very reasonable. It's hard describe the atmosphere other than it is a local pub.

We popped into this quant little pub for a refreshment and was not disappointed. We had to register for social distancing which was done smoothly.Was served quickly and very politely by Landlord.

Great beer price. Lovely bar manager.Lots of history associated with this grand old pub with C.S.Lewis connections.

We popped in for one and had two! We were greeted by the publican at the door, who explained the Covid regime very clearly and in a friendly way. Really nice chap. lovely ambience, good beer and friendly staff make this place a lovely pub...

Very friendly, newley decorated, covid measures in place,noce to see how they are caring for their customers

Poped in for a pint to watch the rugby with a few friends after a walk up the the next hills . Pleasant bar staff very nice friendly atmosphere

Well, very dissapointed, spent all afternoon playing crib with friends and the bar staff were fantastic, but the so called manager walked in and things changed radidly, the manager was very rude and even though I offered to extend my oppologies for anything at all...

It started to rain heavily as we were just passing the attractive exterior of this pub so we decided to call in. The interior is less attractive and dominated by a number of large TV screens, however there was a good atmosphere with locals playing cards. The bar staff were pleasant and welcoming, we ordered two glasses of wine which was very reasonably priced at £2.50 for a medium glass.

Being local to the Town thought I might watch some of a the cup game with my 11 year old son and have 1 drink & get him a coke. Barmaid left us waiting then the manager who couldn’t even be bothered to communicate to us himself passed a message that no kids past 6 o’clock. ‘Company policy’ Pub half empty, pretty humiliating for us. Welcome to Malvern!! Won’t bother again.

We popped into this pub and I was surprised by the prices. £2.55 for a pint of draught cider and it's a real locals pub. You must try it if you are in the area.

Fundamentally a boozer and telly pub, packed with individual and friendly characters. We went in for a quick one and stayed nearly 4 hours so there you are.

I found them agressive towards myself. If is my choice for not drinking alchol and then thought I was being aggressive because I was minding my own business listening to the music on Saturday 31 August 2019 when somone was trying to invade my personal space. The bar owner threaten to throw me out when all I was doing was sitting listening to the music.Management wdere rude, offensive, agressive and basically not worth visiting again under curent ownership. Nice way to be treated when you are disabled.

We stopped off here to watch a football match. It had several televisions, all showing the match on Sky Sports. Dogs are welcome, but three youngsters chancing their arm were asked politely to leave. There was no aggressive feel that you sometimes get in pubs where o come from. The locals were friendly, chatty and enjoying the football and a drink. There was a nice , small beer patio with smoking area. The toilets were clean , which I believe is a good indicator. The prices were reasonable . They only take cash.

As I finished a trail run on the Malvern Hills, on a hot summer day, I popped into The Unicorn to get a water top up in my reusable bottle.The lovely lady at the bar kindly refilled it for me. Also I have to say, tap water from the Malvern Hills taste great, better than Birmingham!

Visited this pub for a drink, ended up having 3 before going to theatre and another 1 before catching the train home. Very good selection of beers/bitters/ciders on tap and very good prices. Barman was very friendly and helpful. Great to be in a proper pub that doesn't rely on food, (no food severed at all, crisps and nuts yes), cash only. Ladies toilet was very clean, couldn't find fault there at all. Will certainly return when next in Malvern. Thank you

Called in last night for a few drinks with friends, this has to be the busiest pub in Malvern, really great atmosphere, bar staff & landlord very helpful & friendly, drinks are a very good price to

I called in for a pint and was served one of the shortest measures I have ever seen. I asked the barman/manager to top it up to be met with a point blank refusal. Apparently his practice was to serve beer with an "inch" of froth as "that's how I do my stock-take." His inch of froth was a generous inch and even then the top of the head did not reach the rim of the glass. His attitude appeared to be that he had my money so there was little I could do.

Passed this pub after walking over the Malvern Hills. Staff were friendly and even brought water to our dog. Drinks were very reasonably priced and the open fire was lovely to sit by on a chilly afternoon. We will be returning next time we are in the area! Thank you.

Stopped on the way down from St Anne’s Well and had a refreshing drink in the courtyard where you watch the world go by. Lovely

If you are looking for a quaint old pub then this looks it from the outside but inside doesn't quite match up.

Walked past on our way to St Ann's Well but did a U turn and went in Perfect greeting ,very welcoming ,totally dog friendly and stayed all afternoon for the Football TV match Loved it can't wait to come back

Good for a cheap beer, popular for watching sport on the many TVs and busy on a Saturday afternoon but fairly cosy and worth a visit for its central location and the Red Lion nearby is quieter.

Friendly pub with cheap beer and good for sports at the weekend. Does get quite lively later on however !!

Our favourite pub in Great Malvern. It is a traditional character no frills pub, and very conveniently located for anyone stopping over in town. Very friendly staff, always welcoming to visitors, and offering a good range of drinks. Always very clean, and has great outside seating with parasols. Would be even better if some light bar food was available

I remember this as a lovely place, with an amazing atmosphere and good food

This is the second time we've visited The Unicorn. It's centrally located and there's always a friendly welcome. We love the atmosphere. The drinks are also cheap. My husband really enjoyed the Horizon beer. We'll be back!

A clean and tidy pub ,good prices , the music was good , and being as it was a warm day and we had just walked the hills , the ice cold lager was very welcome , we sat outside , the style and character of this pub was in line with the area , very comfortable , we will go there again and i would recomend this pub .

If you're a hipster looking for small-batch craft ales then you'll be disappointed. The Unicorn sells mainstream beers, lagers and ciders at incredibly reasonable prices.

The Unicorn is the most beautiful pub in the town in terms of character & charm. Sadly it has been the victim of frequent changes of management & lack of direction (sports pub, music venue etc). A shame because it could be so much more.

Great pub especially if you like sport, there are TVs everywhere! That you can watch sport from every single angle available! On the weekends apart from sport they have great live music from local musicians and of course if you don't like music there is sport. The staff are very friendly.

Vastly improved pub over the last year. Manager has put a lot of work into the place and I'm told he's a nice guy too but I've just heard that management are removing him. Such a shame. Work hard and get kicked in the teeth. Its obvious management want this place to fail. How long before the Unicorn slides into it's previous bad ways.?

Popped in here last night after giving up across the road at the chain place, leaving without even getting served.

We went in out of the rain one lunchtime and a lovely friendly girl made us a great Panini and chips, when she told us the price we told her to put the prices up as it was ridiculous, far too cheap, said we'd come back in the evening to watch the football and there she was again arranging seats for us, the boyfriend was behind the bar and he too was so nice and helpful, we had a truly wonderful evening and have to say when we said goodbye it was a bit sad !!!!...anyway they made us feel so welcome and we would thoroughly recommend this great little pub for a visit and a Panini !!!!.....with some luck the very dear girl will serve you....what a joy !!!!!!,,,see you again soon.....

Stopped off at the Unicorn a couple of times during a three-day break in Malvern. Very friendly and welcoming, with a pretty good range of beers. Recommended if you are in the area.

6 of us spent Easter weekend in a rental property in Malvern. On our first afternoon I popped into this pub to ask if they were a dog friendly pub which they are. Apparently the pub has had several changes of hands before the current landlord took over some 7 months ago. We heard he had barred a number of people and basically turned the pub around in a positive way. Our experience confirmed this. The welcome we received was absolutely first class. From the landlord, Ian, the guy who loaded the free juke box with some cracking tunes to Nick and Lofty who did the snacks and a whole host of great regulars. This is a sports bar so be warned there are several tv’s dotted about showing live sport. Which we like although may not be to everyone’s taste. A great pint of beer, at a really reasonable price, real fire, warm and comfortable. Great job Ian - see you again in the near future. Nick, I will return to eat, honest, and soon.

Called in at weekend to watch rugby / football. Good atmosphere for sports although shame they don't do any food at all.Everyone really friendly and could easily make it a local if Ilived there.

Nice pub reasonable price, but did not take cards, in this day and age? Seems to be missing a trick as we walked after one beer no more cash

Pit stop on a cold Wednesday. Beer was very good and reasonably priced. Juke box was belting out Zeppelin and Quo. V good. But - the only others in there were perched at the bar, talking right wing claptrap and just being 'local' . Thought Brum was bad but this place was uncomfortable to be in. Not good for a supposedly tourist area

Had a lovely pint by the fire and the landlord and locals were very friendly and welcoming. We would definitely pop in here again.

We called in for a few drinks by the fire while staying in Malvern overnight. Very good prices and atmosphere, with excellent music and friendly locals. We went for a walk, but it was so cold we went back to the Unicorn for a couple more drinks. The landlord was also very friendly and looked as if he was enjoying himself too. We will go again next time we are in Malvern.

At last an adult pub without spoilt kids and parents acting like kids everywhere good range of ales and very cheap, music and lots of sport on if that's your thing, not really mine I'd prefer the tvs to be banned too! Great for a drink before or after the hills

Had a few beers here whilst staying at the hotel down the road for 2 nights.A very old Pub with...

Beautiful old looking pub from the outside but it just seems ruined when you walk in not what you expect....

Stopped off at this pub whilst staying close by and enjoyed not only a warm welcome from the staff but...

Always pop in here when in Malvern and just love the place. Slightly spoilt with a jukebox and big TV's now but still a great place.

Dropped in to se a rugby match and were facilitated with a warm welcome, great service and good drinks. Large screen tv with crystal clear picture and a fantastic atmosphere.

popped in after lunch for a couple of drinks, very friendly staff and real ale. think its recently been taken over, hope it does well.

Our first visit to this newly refurbished pub. Seems to be on the up! Amazingly cheap prices, good for sport and live music. Lots of locals but a friendly feel. Russell the current manager is there for a few more weeks and is really friendly. Pop in and give it a try! No children, no food, a proper pub with a great history.

after a decent walk around Malvern we went to the Unicorn as it is listed on another website as dog friendly. Dogs allowed inside and outside. We sat on the patio area and were made to feel welcome. They did not serve food at that time so we went somewhere else...good for a pit stop

This pub is not only very attractive from the outside but has a wonderful local history and is superbly placed in Malvern, which are some of the reasons why we have visited it in the past. Unfortunately our last visit was indeed just that, our last visit. Having recently changed ownership we noticed on entering last week that a dreadful and unsympathetic internal "makeover" had occurred to the building. The choice of beer was dire but luckily because our soon to be 21 year old Daughter didn't have her passport with her we had to leave. In fact the barman, who to his credit was sympathetic and following orders, recommended the Foley Arms where we had no problem. How a beautiful and historic building like the "Unicorn" can receive such treatment from corporate owners is very very sad. Please try and sort yourselves out or let someone better equipped do it.

Sadly their policy is no children at all, not even in the garden outside - so I looked enviably at this establishment and tried to order but my 14 year old lad was deemed unacceptable so we left without being able to try their great range of real ales etc. Bit of a 1975 throwback experience...

Called in for a drink after walking our dogs in the Malvern Hills. We sat outside which was an experience in itself as the area had not been levelled so the tables sloped meaning you couldn’t out your drinks on them! We had a beer and a coke but the coke had to be returned as was flat and tasted terrible, to be fair the lady did sort the problem out but the whole placed just lacked any welcome or atmosphere so is not somewhere I would return to.

Full of character and charm with a plethora of ale on sale.Friendly staff,plenty of seating and a great jukebox.Lovely welcoming establishment,great for winding down after a walk in the hills.

Definitely my favourite pub in Malvern, and I've been to all of them. It's very clean, friendly and comfortable. The jukebox is a personal highlight. Great location too, close to hills and shops. Strongly recommend to anyone.

Nice old pub with great atmosphere. Only called in for a couple of pints but it was lovely and warm and welcoming even though not very busy at the time.

We didn't try meals there. Drinks only. Cosy atmosphere, nice live music. Definitely, I recommend this place to visit.

We had visited this pub a few years ago and were not impressed then but gave it another go on Saturday night on our way back to the hotel. This time we found it to be a cosy friendly pub with lots of atmosphere and will visit again next time we are in Malvern.

Popped in to here having been walking on the Malvern hills drawn in by the blue circle sign claiming that C.S.Lewis (Chronicles of Narnia) used to frequent this pub whilst in the area. Lovely homely feel to this pub with a roaring log fire burning, locals seemed friendly enough, prices reasonable and staff were polite.

Popped in here for a few drinks during an overnight stay. Lovely barman who made us feel very welcome as did the locals especially Maggie Nice open fire and a good choice of real ales enjoyed our evening.

Popped in for a couple of pints at lunchtime. Very friendly (dogs allowed) basic pub with good choice of real ales (two Christmas brews)

Great atmosphere, local pub, nice choice of ales, a roaring log fire to compliment this quaint old rstablishment

We haven't visited the Unicorn Inn for a few years and had been told that it was under new management and had been updated and redecorated. We visited on a Saturday night and were met with blaring music and dark lighting with no sign, where we could see, of any refurbishment. The bar prices were overly expensive for this kind of establishment and its run down decor. It is a shame as the Unicorn has a historic past and doesn't reflect that in its design, the management doesn't seem to know who they want to cater for.The piles of furniture stacked in the "lounge" area add little to the ambience. Bar staff were without character and seemed to be going through the motions. I won't return, though I don't think the owners would be bothered.

Nice cozy pub friendly people good music curry night on Tuesdays ! nice pint dogs welcome that is a rare given the town is in the hills

Enjoyed place ,quirky people and atmosphere. Bar staff were welcoming and friendly. Toilets very clean.

Returned back to malvern to the same freindly pub no food on but plenty entertainment live bands and duos

I was sitting having a quiet drink outside the unicorn it's very rare I come here as it's no really my kind of pub.this lady and caring guy sat outside he was look after her as she was disabled. They are this very sturn face a so called manager for a drink and she asked then did they want a menu to eat and they only wanted a drink.with that she through the menu at them and said if u don't a order food you will have to leave as your taken valuable space.so they left ! Awful place.

Small and cosy public house in the centre of Geat Malvern. Good selection of local ales and ciders. Well worth a visit if in the area.

Welllllllll lets start with fabulous!! Its nice to see ladies and gents of all ages working a pub and holding there own. The amount of vile oeople iv watched disrespect these young girls is appaulling but then to bad mouth on social site lie and tell one side to make themselelves feel better is laughable. Amazing staff decent place. Nice outside area friendly enviroment jolly good times.

One of the most welcoming pubs I have ever been too. The staff were all extremely polite and very accommodating. The place itself was lovely and I honestly could not have asked for more! Thank you again for your hospitality

Female pub manager is rude, aggressive & also likes to shout homophobic comments at customers! I wouldn't advise my worst enemy to enter the doors of this disgusting dive!

We went into this pub on Friday the 19th of August after a beautiful meal at the Red Lion with our 17 week old Pug as it states on a board outside its a Dog friendly pub.Me and my partner made friends with three other guys that were all ready sitting at a table having a drink,we had never met them before.we had just one sip each of our vodka and coke and the female manager was wiping down the bar area on the customer side of the bar and in a very loud voice she said can you keep our puppy Pug on a short lead as her son is allergic to Pugs! We actually thought she was playing a joke as saying her son is allergic to a Pug her son at home also it's a Dog friendly pub that she works in! I said to the manager you are joking she then said could we take our drinks outside.it was after midnight and chilly and said we are not leaving our table until we had finished our drinks,she came close to us and screamed in my face and said if you don't go outside we would be bared from the pub.she walked near to our puppy and kicked it with her foot and made a homophobic comment which I won't repeat on here and then five local guys stood up and forced us out of the pub,one of the guys got very close up to my partner face so I then called the police,within five minutes they arrived and asked us to walk home as they would deal with our awful experience. In 53 years I have never experienced anything like this and will be taken legal action for animal cruelty and verbal and homophobic abuse luckily we have three witnesses that walked us home safely.

I would like to thank the friendly caring bar staff for all there hard work & excellent customer service. Also the owner for being incredibly polite. Again as some people have mentioned they deal with quite a bit of bad behavior but remain professional to a limit. I do not blame them for the actions they take & sometimes this means removing people. Shame but it happens. I would also like to add the cleanliness of the place, Most defiantly over the moon with how thorougher the staff are down to every detail. Whilst on my visit, The staff pulled all the glasses from the sheves cleaned them & the shelves, Also made sure everything was decent for handover! THATS TEAM WORK. Loved having myself a boogie & the bar tenders wernt to bad there selves. Had some great company and everyone made me feel welcome. With every up there is a down & unfortunately people are quick enough to point out the bad but not quite so keen on parsing the up. So UNICORN'S Keep doing what your doing because your doing it so well.. SEE YOU SOOOOOOOOOOOOOOOON

Filthy pub,garden full of dog poo and surly barmaid,won't be going back.Yhe sour pregnant barmaid threw a serviette at a customer and told him to go and get it.

Popped in here for a pint when passing through Malvern and enjoyed it.Cheap ales, locals seem chatty and friendly, lady serving was smiley, what not to like!Small but friendly!

Would like to take the time to say this pub is such a friendly welcoming pub staff are great and the locals are such good fun great live music and juke box along with giggles with the staff really would say to people do pop in dogs are welcome and they have a garden area front and back top marks from me thanks staff and customers And locals for a great few nights x