Based on 54 opinions finded in 1 websites
Based on 54 opinions finded in 1 websites
Nº 276 in 398 in Monmouthshire
Nº 74 of 108 British in Monmouthshire
Opinions
Having walked on the Wye Valley Greenway from Tintern Abbey, we needed lunch in Chepstow. The Ugly Mug cafe fitted the bill perfectly. Table service was very welcome and food was excellent. Had the BLT sandwich while others had the Cheese and Onion sandwich, plus toasted teacakes. Very friendly people running the place. Dog friendly too. Could not ask for more
Arty2020 . 2024-06-08
MORE AT TripAdvisor
Bearing in mind that this is the only cafe in Chepstow that we have tried, if there is s better breakfast that we ate here, it would be phenomenal! Piping hot plates, good quality food, well cooked and presented! Large pot of tea to accompany and a comfy atmosphere; recommended! Perhaps better cutlery snd a tea cosy, but that is minor compared to the food!
Christina H . 2024-04-12
MORE AT TripAdvisor
I don’t write reviews very often but I have to for this amazing cafe! Such good value - the veggy breakfast was amazing and so filling. The staff are friendly and accommodating. You have to try it.
Caron B . 2024-04-06
MORE AT TripAdvisor
Just had a stunning breakfast at the ugly mug cafe The staff were so friendly in my opinion the best place to have breakfast or a meal in Chepstow town centre Russ Francis
francisruss62 . 2024-03-17
MORE AT TripAdvisor
An absolutely fantastic breakfast! The ingredients are clearly well sourced, not the frozen rubbish you get at other cafes. The staff always go out their way to help, especially when I have my two year daughter with me. Every time I’ve been in the place has nearly been full, which to me is the best sign of a great place. Look forward to my next visit!
Rory S . 2024-02-08
MORE AT TripAdvisor
A great little find. We had just arrived in Chepstow, I was hungry and we pivoted around and saw the cafe. It looked inviting - and not pretentious - so decided it was the place for us. Warm welcome (and warm cafe) - and a good menu choice. Quickly served and food arrived equally as quickly. I had eggs benedict which was/were great. (Eggs perfectly done). My wife had a panini which she struggled to finish due to the generous portion. Personally thought pricing was very reasonable. Really set us up as we headed back out into the cold for a couple of hours around town.
DinFrance . 2024-01-30
MORE AT TripAdvisor
I had a light breakfast and my wife and sister in law had a jacket potato with cheese and beans. The food was hot and delicious. The breakfast was quality with premium bacon etc. Girls serving always smiling and pleasant.
timothysC6129XV . 2024-01-27
MORE AT TripAdvisor
Called into this cafe at 3 pm in afternoon for a hot drink and snack on a very cold day. They said that cooked food had stopped and there were only cakes and a hot drink. I saw crumpets written on the specials with ham and cheese. They said they could do this but I said I didnt want the ham and only wanted one crumpet. They brought 2 crumpets with toasted cheese on top. There was no garnish and it was basically presented. I was charged £6.25 for 2 crumpets. This was a total rip off. Will not be returning.
B9879PYjanetp . 2024-01-19
MORE AT TripAdvisor
Staff were curt, atmospheric akin to sitting in a service station. Tea was just warm and so we decided not to order food. First and last visit.
Kay T . 2023-11-20
MORE AT TripAdvisor
Enjoyed a fantastic bacon and hashbrown bap with the largest pot of tea that you could possibly ask for. They are dog friendly too! Would definitely recommend
BeanyExplorer . 2023-09-29
MORE AT TripAdvisor
Went here with my wife and daughter in law and youngest granddaughter food and service was very good thay do some gloton free food so my daughter in law could eat as see is gloton intolerant will be going there again when in chepstow
633francisw . 2023-09-17
MORE AT TripAdvisor
Family friendly cafe. Food was straightforward and good. Service was very good, made a half size Milk shake for the little one (it looked great). Staff were all young but seemed to take a pride in what they were doing and were smiling.
Derbyshirewalker76 . 2023-08-25
MORE AT TripAdvisor
A nice little cafe with outside seating to have breakfast and watch the world go by. Pleasant staff and very friendly.
KevinRayment . 2023-08-23
MORE AT TripAdvisor
We stopped in Chepstow on way to holiday cottage looking for dog friendly café for light lunch and this fitted the bill nicely. Friendly staff, nice Welsh tea cakes and panini. Large teapot giving multiple cups of tea.
Richard1924 . 2023-08-19
MORE AT TripAdvisor
Great traditional full breakfasts, everything freshy cooked and nice service. Choice of tea, coffee, or orange juice with the meal.
Lucilla D . 2023-07-30
MORE AT TripAdvisor
Arrived just after 2:30 on a Tuesday to be told no food other than cakes, they told another customer there were shutting a 3pm. This is a cafe shop in the middle of town centre on a school holiday! We had 2 generous slices of lemon and blueberry cake garnished with canned cream and a strawberry, very moist and tasty. Our chai lattes were hot milk with barely a taste of cinnamon. Beautiful wooden floor but dirty.
DuckysWife . 2023-07-25
MORE AT TripAdvisor
Good cafe to find on a very wet summers day. Staff were pleasant and served us quickly. Nice coffee and food was great with a good choice.
Steve D . 2023-07-22
MORE AT TripAdvisor
Breakfast was very nice. Good portion size with a tea or coffee included within the price of breakfast. Bacon and black pudding were particularly good with food cooked fresh.
JDN97 . 2023-06-21
MORE AT TripAdvisor
Lovely cafe, Lovely staff, lovely food. Ideal. Even brought water and treats for our dogs. Thank you.
martin h . 2023-06-08
MORE AT TripAdvisor
Friendly , honest menus with something for everyone. Well organised professional establishments run by people who obviously care about customer satisfaction
Lowrey C . 2023-05-20
MORE AT TripAdvisor
The best traditional fried breakfast I've had, backed up by excellent service. Thoroughly enjoyed it, thankyou.
Y2510ITpaulg . 2023-05-05
MORE AT TripAdvisor
Awful, the food & service were shocking these breakfasts are massively overpriced considering the portion size and poor quality of the food. The staff asked how our meal was when we paid so we gave polite feedback in the long wait, cold beans, burnt coffee...
mike-the-pop . 2023-04-16
MORE AT TripAdvisor
We recently went to The Ugly Mug for breakfast on a Sunday morning. When the place is busy, service is not going to be instant which is understandable but for someone to say that the staff were rude, the establishment dirty, etc., is unacceptable. We’ve...
leejN3614PH . 2023-02-14
MORE AT TripAdvisor
Friendly and good simple food. Lovely place to eat . We will return, we have also visited Dursley. Always a pleasant experience
Lowrey C . 2023-01-29
MORE AT TripAdvisor
Rude, disorganised, dirty, long wait to be served for coffee and cake.. Some people were waiting over an hour with small children for a toasted sandwich.. simply stunning..
Martin F . 2023-01-02
MORE AT TripAdvisor
Stopped for a quick brunch whilst in the area. Very friendly helpful staff, freshly made food and great coffee! Just what we needed.
554lukej . 2022-11-27
MORE AT TripAdvisor
Our local coffee chain has just closed in Chepstow and due to dietary requirement we wanted to find somewhere to get an almond milk latte, after a quick Facebook search the Ugly Mug was suggested. We popped in and ended up getting two veggie breakfast...
Staceyh-disney . 2022-11-19
MORE AT TripAdvisor
I have to say that it's my first visit here and I will be back on my return to Chepstow. I can honestly say that this was one of the tastiest cooked breakfasts I have ever had. Hot , decent portions and very reasonably priced....
Adrian C . 2022-10-30
MORE AT TripAdvisor
A quick stop off before a girls weekend away. Great food and a lovely warm welcome! We pre ordered food as we had 8 people eating. Food was ready shortly after we arrived and filled us until tea time!
kirstymC891EQ . 2022-10-29
MORE AT TripAdvisor
Popped in today whilst in Chepstow. Lovely service and very tasty food - no issues in recommending and I have to say I would recommend this place over the usual corporates in the area.
Andrew J . 2022-10-26
MORE AT TripAdvisor
Absolutely lovely food, staff and like cation in the heart of Chepstow. Short walking distance from car park. Staff were happy to provide alternative items for breakfast.
Ceri J . 2022-10-15
MORE AT TripAdvisor
I am local and have been to this Cafe many times. The staff are friendly and food usually very good. However on Sunday October 9th my friend and I ordered sausage sandwiches and two coffees. We didn't have to wait long, but the sausages were...
Venture529858 . 2022-10-13
MORE AT TripAdvisor
Our 1st & last visit to this cafe! We waited 50 minutes for two "all day breakfasts " and even then, mine came nearly 10 minutes after my husbands, and my husband's eggs were well overcooked. The pot of tea which came with the meal...
Kerrypcd . 2022-10-11
MORE AT TripAdvisor
We can only speak as we find but we had a superb experience here. There were 10 of us mid morning so tricky to find somewhere…but tables were moved round to accommodate our group and nothing was too much trouble . Food and drinks were...
22JR22 . 2022-10-10
MORE AT TripAdvisor
I visited the cafe yesterday with my mother, who left the review below. I wasn't going to comment myself but due to the response of the owner and no way to reply, I have decided to leave a review too. What a sarcastic reply, thanking...
ruthjF1927WW . 2022-10-02
MORE AT TripAdvisor
Called into the cafe for a breakfast. After ordering I noticed they have sign on the wall to say that at busy times it can be 40 minutes before you get your food as cooked fresh. As there were only about half the seats taken...
Ruth J . 2022-10-01
MORE AT TripAdvisor
Me and my partner visited Chepstow a couple days ago when we spotted The ugly mug so popped in for our lunch. What a little find! Lovely staff, reasonable prices for delicious food whilst catering for all of our needs. 10/10 would recommend!
georgiarN6090VP . 2022-09-27
MORE AT TripAdvisor
When I and my friend arrived at The Cafe it was busy(ish), I’d say 80% of tables full so around 10 tables so was expecting a reasonable wait. We was then told that there will be around a 30 minute wait for food as said...
Joesouthwales . 2022-09-18
MORE AT TripAdvisor
visited for a breakfast with friends and the service was fab. staff were very friendly and food was great quality. will definitely visit again!
K9246TFlaurenr . 2022-09-16
MORE AT TripAdvisor
We arrived here looking for somewhere to have some lunch and liked the look of this place but were ignored by the waitress on arrival, so stood politely waiting to be seated. There was one available table, but she continued to ignore us even when...
45deborahsmith . 2022-09-09
MORE AT TripAdvisor
What a wonderful little cafe, very friendly staff, excellent food, lovely atmosphere. All diets catered for too.
Metoyou82 . 2022-09-03
MORE AT TripAdvisor
We visit this place reasonably frequently and it’s always pleasant provided you are fairly chilled yourself. Have always had good food even when choosing the specials, good quality coffee too. However on occasion even with lots of staff on hand it can be a bit...
I2135HYjw . 2022-08-31
MORE AT TripAdvisor
Walking around Chepstow we were looking for somewhere that could offer breakfast as we were out and about approximately 1pm, we found the ugly mug cafe which according to the sign on the window offered all day breakfast. The four of us walked in we...
Paul T . 2022-08-28
MORE AT TripAdvisor
A very very busy cafe, on entering we noticed how busy the cafe was and managed to a get a seat. The staff advised us of the wait and we decided we would wait. Staff brought our drinks over and we’re clearly trying their absolute...
claremB2306VV . 2022-08-28
MORE AT TripAdvisor
Arrived at 10:30, served by 11:50. Equivalent to an old BHS breakfast in terms of quality. Staff were friendly but no free drinks for waiting customers. Disappointing.
V5041XVsamf . 2022-08-27
MORE AT TripAdvisor
Visited Chepstow and came across this lovely cafe.. My first was a lovely front of house greeting, the owner was very pleasant and knew her business. The food we had was fantastic , infact looking at all the choices coming to the tables were hard...
Jane C . 2022-08-21
MORE AT TripAdvisor
We dropped in for coffee and cake, ended up ordering delicious milkshakes and cake. My only small issue was plastic straws. Really not good to see.
47SLS . 2022-08-08
MORE AT TripAdvisor
Initial impression was that this was fairly standard , then the blurb about “organic” and “family-run” and a well-laid out menu convinced me to try. It serves a standard cafe menu with the odd addition of Eggs Benedict - smothered in a Hollandaise-like sauce -...
shawbhoy . 2022-08-05
MORE AT TripAdvisor
Fantastic food which is great value for money. The staff were excellent and couldn’t do enough to help you, the young assistant was also fab. I would definitely visit here again.
worthington2010 . 2022-07-15
MORE AT TripAdvisor
What a shame - compared with my last review of this establishment. Two surly young assistants who made you feel unwelcoming and really had to go out of their way to serve you at 15.00 hours. We had the left overs of the cakes which,...
jeremyhM1358TO . 2022-07-15
MORE AT TripAdvisor
Nice cafe, good value breakfasts, (including a drink of good coffee). Don't order the "Large" unless you are VERY hungry! Not keen on the veggy sausages but everything else was good. A bit of a wait because the chef was 'single handed' but we'd go...
Flinglish . 2022-06-21
MORE AT TripAdvisor
Maybe it was just bad luck on my behalf, but whilst i appreciate a business has to make a profit, there is a line between rip off and value. £6.95 for the "Full Monty Breakfast Bap"..... This consists of 1 sausage, 1 bacon, 1 egg,...
Stuie_Nickolls . 2022-06-19
MORE AT TripAdvisor
Arrived at 2.15 pm today for lunch, busy but we queued and gave our order took a table which had recently been vacated so it needed clearing. Four times we asked for the table to be cleared annoyingly as one member of staff was clearly...
Tina R . 2022-05-30
MORE AT TripAdvisor
A lovely place to eat and have a coffee. Family run establishment which offers a varied menu. Friendly staff and facilities clean. You can eat indoors or outdoors. In all, value for money.
jeremyhM1358TO . 2022-05-24
MORE AT TripAdvisor
Similary restaurants in South Wales
326 Opinions
High quality fish & chip shop that offer so many incredible options! Everything fresh and made on-site. Will be coming back to try all the other options!
111 Opinions
My partner and I came here to check out the Detroit pizza and cocktails. The service was fast and super friendly, plus they catered for my nut allergy really well. Being dog friendly, we took out 12 yo labrador Alffi who had fun, plus and Utterly Mutterly ice-cream! We had the 1/2 and 1/2 Detroit pizza, a mix of Bloody Mary and the porcini mushrooms. It was DELISH, the portion was also massive meaning we took half home for tea, making it 2 meals in 1. My partner had the Detroit IPA which was hoppy and fresh. I had the Shepherd and Welsh Wanderer cocktails. Very strong, delicious and well presented. We have friends that live locally and will absolutely be back to check out the Sunday slices, bring our dogs and have some more pizza and cocktails. Thanks Lee & co for fab hospitality.
365 Opinions
Don’t be deceived by appearances! Really great steak and comfort food- lush cottage pie and chips. Super friendly staff- and great value for money!
214 Opinions
Visited tonight just after they closed. They were so accommodating, although I had no cash and still figured out a way so we could be fed! Thank you …
29 Opinions
The beer has always been of the highest quality that all other pubs in the local can only aspire.Well done