The Chainbridge Inn in Monmouthshire - Phone Number, Reservations, Reviews

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Great place for a Sunday roast! This place has closed since this review, it'll probably open again soon, it's a great location and a nice building.

We booked the Chainbridge for our wedding breakfast as we were having a small ceremony for family and close friends in Usk and wanted somewhere that served good food, close by with capacity for us. Corinn and the team were fantastic. We spent about a month organising over email and popped in a few times - everyone was very accommodating. As we'd not planned anything like this before, Corinn and Aimee used their experience and helped us with small bits we'd missed in our initial plan. What we got on the day was amazing. Everyone said how wonderful the food was (we opted for a carvery and then sticky toffee pudding/crumble and hired out the Mr Whippy machine as well) - a lot of our guests are planning on returning for a Sunday roast. We had a small group of 2-5-year-olds - a small area had been put aside for the crafting items I supplied so the children could have fun and not get too bored. We had exclusive hire of the pub and the few people who did wander in were politely informed of this by the team. All in all, the day went off without a hitch, the experience was absolutely lovely and the team cannot be recommended enough - they did everything in their power to make our day absolutely perfect.

Excellent Sunday lunch and great service.

Lovely pub right by the river. Stopped by for a drink . Although didn't open till 4:00 the landlady kindly served us a drink anyway. Manu looked good and would certainly stop there again. Recommended

Staff great.... Food excellent Room underwhelming.... Had to wait til the morning for a hot shower n then too hot tbh. Bed really comfy though. Carpets need cleaning on stairs. Outside area needs looking at to be more inviting. Breakfast starts too late.

Had fabulous meal brisket of beef was melt in the mouth and my husband had tarragon chicken.Plates were beautifully presented too!

We dined as part of a large party … stayed in two rooms . Food was superb, freshly cooked and delicious. Rooms were clean and tidy perfect get away. The breakfast on the Sunday morning was delicious Perfect for a family birthday party, Also fantastic when we ve dined as a table of two 100 percent recommend

Booked last minute for a one night break really wished we had not. Turned up at 4pm on Sunday Internet and notice boards in hotel said serving food until 5pm. Told kitchen closed no reason and not caring that we were staying there. Asked where could we get something to eat locally. Told initially don't know by someone who said they did not normally work there ask someone else. Went to room had only been partly serviced. Empty biscuit wrapper on shelf half empty shower soap in shower. Only one large towel for 2 of us! Advised it would be sorted went for a walk when we came back although they knew who we were not advised that room was ready. Asked for 2 coffees they never arrived. We were told as it was quiet pub would shut at 9ish when arrived went out to find food at 6 to be told pub including bar would close at 6.30pm we would have to let ourselves in. Then told only serve breakfast Thursday to Sunday. Yet they take people to stay. Interesting when we left this morning handed in key 4 people stood about not doing much not a did you enjoy your stay or anything. Went for a little walk round to river right by pub. On rear window it says food rating 2 never seen such a low score anywhere. It may be cheap but pay a bit extra and find somewhere else. Such a shame as the location is amazing.

Excellent food and amazing food thank you

We had Sunday lunch. The price, in comparison to other local pubs, was on par. They were relatively busy so the service reflected that, but the table service was adequate, No ones fault - it is what it is. Once ordered the food came out in a reasonable time. I'm a pretty picky individual when it comes to my Sunday lunches so maybe I expect too much but the food was again on par with most other local establishments. The pub is located in a lovely spot on the river Usk, with gorgeous views. Definitely worth a visit for sure...

First time here ,upon arrival the bedroom was cold ,dog hairs on the cushion,no bin in the bedroom,no bag in the bin in the bathroom,no plug socket by the kettle,had to put kettle on the floor to boil it which is not sensible ,should have at least a small table by the electric point to have the kettle on,little things count,attention to detail,on the positive note we had dinner in the evening,we both enjoyed our meals,my partner had fish and chips,I had beetroot burger with lovely homemade chips,nice beer for £5,nice location,big car park,benches outside,2 tents overlooking the river,nice pub inside,the table was set but I noticed when I sat down the staff should of given it a good clean,wondered why it was only a 2 star rating.

Unfortunately had to wait ages for our food because of staff shortages, but not impressed when it did arrive. Would not recommend.

Great food and welcoming atmosphere and service.

Unfortunately the last two weekends we have been camping by the Chainbridge Inn it has not been open. Hopefully in the future we will be able to have a drink and meal there. It is situated in a beautiful area.

Looking forward to the place re opening.lovely setting

Impossible to get any answer when ringing, try for your self, cant contact them either on there page

Dirty, quick fix open after flooding. No food hygiene cert ! Dodgy drug dealer person opened the pub on a quick earner

Pub with great potential, unfortunately currently underused and underloved. Its about 5 min walk from caravan park.

Great country pub in a splendid location. Had a nice ploughmans lunch here overlooking the beautiful river.

Had a nice lunch here with family. Splendid views and friendly owners. Beer was great too, nice to see butty bach on tap!

Very friendly and welcoming! Social distancing rules were adhered to. We sat in the garden and had BLT sandwiches, which were served with chips and salad. All very fresh a day delicious!

10/10 🏨 Rooms, Staff, Location; all phenomenal

Great , beautiful place with very friendly and nice owners!! On back garden of Inn you can have tent or camper in very reasonable price , we paid £10 for large tent ( 5 people + dog , yes they are dog friendly too! ) . For additional money you can have electricity as well. There are 2 water taps, and nice toilets ( around 14 cabins ) in building next to gate. Place is very clean , quiet , perfect to relax and enjoy nature , there are steps down to river next to Inn so if you can fishing that huge bonus. The Chainbridge Inn is about 15min drive from Blaencuffin Canyon, very recommended to see it , great day out! We will definitely come back there :)))

Nice surroundings pleasant staff, would visit again

Called in for pint after work the smell as you walk through door was bad the toilets absolutely stink there was no staff there the chef was doing bar all on his own music was stuck on repeat like a stuck record had to leave my pint , I know there new owners but if I was taking this pub over I would shut for few months until the place is refurbished and cleaned up I go to all local pubs and there are people talking about this place what a shame as a beautiful place and can be turned around if the work is put into it hope this place turnaround

I would advise anyone to stay away from this place as the landlord is nothing but a foul mouthed un profesional man who has no idea of running a stable . The smell of cannabis in rooms is potent. Even his wife walked away disgusted with him which is a shame cause in all honesty she was lovely mannered lady , great with all aspects of running a good restraunt and tops for cleansiness. But he gave her terrible abuse in front of my husband and I at a meal yesterday.

Absolutely disgusted, went to the toilets to my horror there was used needles in the corner of the cubicle. I am shocked at my discovery and glad it wasnt my little girl who found them .Considering iv previously had lots of good Intel about the place. Whoever has taken it over they are not doing this pub any good service whatsoever. Disgusting. I shall be notifying the owner about this as this type of thing is losing him money because of crack heads running the pub.

Went to the chain bridge for food because I heard it was a nice family pub. To my disgrace I was shocked to see a smack head working the bar with a tourniquet around her arm. This is a place I WILL NOT be going there again. My poor mother was mortified . I will be giving the chain bridge a wide birth from now on.

not very organised. Food took over 50 minutes. Read to think how long it would have been if it was busy. Got served at the bar for a drink didn't even have any change so we have to have another drink. The restaurant it was very dirty and dusty cobwebs were everywhere it's a shame when you see great pubs Like this close down as you go past it's because they don't know how to run a pub this pub will be closed again very soon👍 and don't forget to check out the smart Price red sauce left out on the table 3 months out of date

Very friendly place dog friendly .

Surroundings nice staff pleasant but after waiting 45mins for delivery of our pub lunch my scampi was still frozen in the middle. The only saving grace was we were refunded the cost of our lunch although round 2 for myself was scampi and chips neuc'ed not enjoyable.

A nice pub in a nice setting but pretty untidy grounds and overgrown Riverside.Menu good but drinks on the pricey side.OK but not brilliant.Has been better in the past.

We've just spent a lovely four days here, and were so sad to leave. We plan to go back as soon as we can!Pros:Despite sudden serious staffing issues (which are now resolved) Sarah and her family, plus the wonderful Lauren all stepped up to make it a fabulous time. I feel like I've found another bunch of friends. A new head chef and assistant manager starts soon - who we met - and I have every faith in him and Sarah to turn this place around.The breakfasts were generous, the tea non stop, and the willingness to please was overwhelming. It's such a lovely spot too. Sitting out by the river, listening to the birds sing... heaven. Thank you all for giving us a brilliant mini holiday. Cons - minorYes, some of the rooms are a bit dated, but this is a pub with some rooms, not a hotel. There is a problem with shower pressure, but they are aware of that, and working on it. The wifi doesn't reach all the rooms, as the walls are incredibly thick, it works in the garden, dining area, bar and lounge. To sum up:All in all a lovely stay. Friday night was open mic night, so that was fun. Good selection of beers and ciders, happy, friendly staff. Stunning location.

Sat out front on patio with PLASTIC glasses and the discusting smell of stinking bins... Won't be visiting again..

So sad they were short staffed an hour wait for food that wasnt nice .toilets not good either .poor chef needed to stop food orders as he was overwhelmed and needed to sort it out .The gardens were awesome tho and love the new pods .

Called here on a Friday evening in June, and had to wait 20mins at the bar to be served a drink, the queue is like a chip shop, only one person behind the bar. People who were eating in the garden, and dared to leave their meal to purchase a drink, were all waiting 20 minutes, and all came back to a cold meal. We tried again in July and the appalling non service was still very evident, customers were queuing to the door with no likelihood of being served. This time I vented my views to the absolutely appalling lack of respect for the waiting customers, and the complete lack of staff behind the bar, but myself and my wife were told "if you dont like it you know where the door is" so we left to a chorus of verbal abuse.

The Chinbridge let us down very badly, I am afraid. We booked a meal for 26 and had 4 couples in our group booked in for B and B. Chainbrigde did not honour our booking and the B and B were double-booked. We rearranged a meal for our group at the Foxhunter where we were served by attentive and friendly staff and given an excellent meal.

Extremely poor service, food and unclean tables /eating facilities.

Thought it was a good idea to stop off for lunch, however the kitchen was closed due to staff shortages. Ordered some cokes which were completely flat and tables were filthy. Left with hungry and thirsty children.

We had booked a room for the night which was clearly an inconvenience. We had to wait around an hour for our room to be made up... Lord knows what it was like before that as it was poor when we went in. Hanging rail fell down and the shower was terrible, never known a toilet with such issues filling and draining Staff (although that wasn't easy to assume as the customers also helped run the place) were friendly too the point of forgetting we were paying customers. Nice breakfast this morning though

We decided to try the Chain Bridge as we've driven past a few times before. On arrival we were told it was a sunday carvary to just find a table. Most of the tables were dirty with plates and glasses but found one. After standing at the carvary waiting we were told to help ourselves. The only vegetables were carrot and mashed broccoli. No mint sauce and lumpy gravy.The chef said he didnt have time to do more vegetables and there was no mint sauce left (bearing in mind this was 1.15pm)Everything was also salted within an inch of its life.There was what I assume staff members making suggestions of being sick over the carvary, saying it was disgusting as we were trying to eat.The glasses were filthy so after paying in excess of £40 we skipped the desserts. Needless to say we wont be returning. Shame as a lovely location.

This place is the worst place I've ever been the only nice thing about it is the huts in the beer garden! Very few staff are trained mostly young kids running around not knowing what they are doing! They are always running out of food and drink and the owner is regularly having a domestic with her husband regardless of who's there! No body knows who's in charge when the owners not around and it's understaff which is adding extra stress to the staff that's there! And they have to deal with unhappy customers as the owner doesn't no what she's doing and regularly runs out of everything on the menu aswell as behind the bar! Because there's no regular stock orders made! Don't waste your time and avoid at all cost

Lovely place along the river usk . Ordered food my mates came out in 10 mins on which I waited a further 50 mins to be then told the cooker stopped working very poor service plus they didn't have any change in till very poor pitty as could be a great place like it once was.

Called in for lunch today, so wish we hadn't.The barman didn't have any lemonade, blackcurrant or lime as he was awaiting an order. Then to the lunch, no lasagna no pie and a few other things off the menu! We opted for a jacket potato and a baggette! Walking outside you pass the open kitchen area which stank of dirty chip fat, we went to sit in one of the bamboo huts! Omg dirty! Needed sweeping out and a wipe down of the tables! Lots of the huts still had people's dirty dishes on them, with no one about to keep the area clean& tidy. Obviously the huts must have cost a fortune, why not look after them! Food arrived! I'm sure it's a different cook than was previously there, my jacket was burnt, husband's chips were brown, all in all we won't be returning. What used to be a beautiful pub with good food is now a dump!! Oh and too many dogs!

We came on the Friday the 2nd August, ordered four meals. Tajine with chips and rice, what came out on the plate looked like dog vomit and back and forth the toilet for the rest of the evening. I now know how the dog felt in the first place, i certainly won’t be returning. I also wouldn’t recommend.

I’d not read any reviews but were out for a drive and on way back to Usk and thought we’d give it a go as most pub restaurants in the area are fairly decent. So, where to start, poor girl at the Bar who took the orders didn’t really seem to know what she was doing and also couldn’t find a working pen, seems a theme here. Were told only carvery available on Sunday (it was just last 4), ordered choice of meat (which they got wrong), which obviously had to be reheated , then to the sorriest carvery hot plate I’ve ever seen with little on it eg 3 roast potatoes, chef / cook said he hadn’t been told, his kitchen area is right behind the hot plate. Whole situation compounded by the feeling of lack of cleanliness, and flies buzzing around the uncovered food. Food to taste was barely mediocre. Had a look at the regular menu out of curiosity, given what I’d just eaten over priced completely I’d say but won’t be returning to see if they could surprise me. It’s a real shame as it’s a beautiful site for a pub restaurant and would have huge pint but needs repeat customers to travel to it as well as passing trade. Such a shame I can only think the reviewer who gave 5 stars got mixed up with somewhere else or is employed there or related to the owner.

Very disappointing. Dirty glasses... 1 glass of water came with dead flies. Heard from others that the food and service were terrible... Thankfully we didn't stay for food.

Great food today at the Chainbridge. Eaten here many times before but it’s getting better and better with a great beer garden. Hunters chicken was amazing. Thanks guys

How this place is open is beyond me, after stopping off for a QUICK bite early Saturday was astonished of the lncompetance and utter shambles of the staff so called working there. Ordered 2 meals nothing exotic only ham, egg and chips and sausage and mash told 30 minute wait so like a fool took a seat in what I can only describe as a slum stinking dirty from tables, decor and toilets unmentionable. There is a open fronted kitchen area what a mistake it was a disaster zone, there where dirty scruffy young boys carrying food to tables then prepairing food in the kitchen.As for our meal after waiting one and a half hours I finally cracked went to bar asking for my money back, young girl said I'll find out what's happening only to come back and tell me there is no mash, where they ever going to tell me. First thing Monday morning I contacted local council hygiene department and expressed my concern gave a statement and photos. This place had been boarded up for a number of years, the best thing is to put shutters back on, and look for new career. AVOID AT ALL COSTS

Booked room for 2 nights, I hadn't checked reviews as my husband remembered chainbridge being beautiful as a boy...staff couldn't find a pen that was working, any paper to write down breakfast needs, didn't know if our room was clean ( at 8 pm!), seemed like they couldn't care less and this was our initial impression. The room had no large towels, toiletries or wardrobe, cheapest finish possible and the shower was pathetic.

Had a lovely veg lasagna with garlic bread. Lovely spot to enjoy your meal. Mark

Ordered ploughmans....ham or cheese £9.95. If you want both extra £5. We had 1 of each. Ham was not edible! Tasteless, fatty and chewy. Cheese was ok. Ploughmans??? Bread, salad and ham that's it. Some awful coleslaw and tiny bit of pickle. Ploughmans should have apple, chutneys, pickles, and egg onit. This was ham salad or ham baguette not ploughmans. Butter sachets were all liquid. I know its warm but they came and were already completely liquidised! Clearly nit stored properly. We realised after eating here th God hygiene rating is just 2. Real shame as this could be a lovely place but they really need to up their game

Not enough staff to deal with a semi busy pub serving pub food. Staff seemed stressed and it took us ages to order food and then was quick enough to come for the first three people in our party of 12 but the rest did not come for ages and many had finished before the last ones arrived. Our chips were old and had been cooked many times when they should of been fresh! We ordered puddings and our plates had not been cleared away so was left eating puddings with dirty plate in front of us. Disappointing as I'm local to the area. We shall not return. Hire more staff if you have large booking and advertise karaoke nights.

Lovely location but a long wait for food, and not many customers in pub or gardens. Food good when it came though.

Under new management. Potential is looking good for a country pub, with good food and a garden right next to the river.

We booked on Saturday for Sunday lunch, turned up on Sunday to find the place completely empty with a easy to miss sign stating "closed for maintenance".

Very hit or miss place, when it's good it's very good, but it can have it's bad days.

I booked this hotel for 4 rooms back in March for our stay in July. When we arrived after almost 4 hours of travelling we were told that they had double booked their rooms, even though money had been taken from my account. We felt stranded in the middle of nowhere. A worker behind the bar thankfully phoned another hotel and booked us in there, however they weren’t dog friendly and we had our dog with us.

Popped in last week while looking for somewhere to eat. Got a seat in the garden in one of the bamboo seating areas. Ordered food and a drink at the bar, the barmaid was very pleasant. Waited nearly an hour for our food, I think they forgot our order as when asked we were told it was next. Meanwhile the lady who ordered immediately before me had both starters and mains and finished! I would have preferred them to be honest, mistakes happen.The food was ok and reasonably priced. The place certainly has potential. Before reading these reviews I would have gone back. Now i am not sure. I hope they can sort it out

Very friendly and a beautiful place to be. Refurbished beautifully and camping there in the forceable future. Food was outstanding too.

Great location and surroundings... Flagstone floors and river views... Great place to spend a day...

Beautiful setting, walking distance from campsite

We booked for a meal whilst visiting nearby caravan site. Upon arrival they had us down for the wrong night and I specifically heard my husband when he booked it asking for the correct night. Anyone can make mistakes so we overlooked that and we told that were the only ones booked in (which should have rung alarm bells) so we could choose where to sit.

Arrived for food with family, to cold to sit outside so decided to stay in conservatory area. 4 of us, had to ask for menus told they only had 2! Just got worse and the words 'sorry we can't or sorry we don't have that, or sorry its broken, or sorry we forgot' became a regular sentences after that. Drinks coffee machine broken, no low alcohol beer. Opted for tea, forgot when it arrived no milk we actually saw the milk sitting out in bottle not even in a fridge went and poured it ourselves into a jug but best to smell it first thinga are that bad! Food ordering was painful poor choice for vegetarian's. Be warned they don't cater for allergies. Realise sitting in conservatory you are right by what maybe waste pipe so when someone above flushes you can hear it!

The food when it arrived was good but service was diabolical. We went for a late Sunday lunch 16.30 thinking they would be quicker serving. Very slow. Then we went to order desserts a very large portion of which were not available then after waiting 25mins they still had not arrived. We gave up waiting paid for our mains & left feeling very dissatisfied. They only had to cut the cake into slices & pour cream over. This is my 2nd visit & I'm not sure I will be going back. The staff's attitude did not help.

Food was good, some of the female serving staff, very poor

Worst meal ever!! Where to start...on arrival lots of dirty tables not cleaned, food all over the floor. Asked for a childs high chair which I had to clean before I let my child sit in it. Menu was a scrappy piece of paper left over from lunch menu. Spelling mistakes all over it which my 12 year old niece pointed out. Very limited choice. No one came to our table I had to go and ask if that was all that was on the menu. Again had to ask to take our order. Young staff hanging around bar messing around. Roast looked and tasted like it was quickly warmed up in the microwave left over from lunch time. Black thick tar gravy smothered over every inch of it..yuk. toilets were so dirty. no till receipt paper so couldn't give me a receipt. Young lad got his phone out and added bill up on his phone. All in all its a big no no. Avoid and keep driving

Really lovely place with nice views and garden was so peaceful even tho next to the road, staff really friendly and food was fab. Definately be back!! 👍

No Hot water! Smelt like a Greasy Spoon! Rooms very basic and not even a waste bin in site. no wardrobes. Ordered a glass of wine at bar only to be told they'd - sold out! When getting up Saturday morning greated by a completely empty residence. Not a Chef, waiter or anyone available to see to our nrrds let alone breakfast!!! Myself and colleagues left at 10.30 and it was still empty and open to the elements Owners response to everything was to blame young un-experienced staff. in her abcense. my advice - AVOID LIKE THE PLAGUE...

Charming building and beautiful surrounds. Had Tea and an awesome slice of cake . Very friendly, Will definitely visit again.

We stayed in nearby caravan park. Short walk to this pub. We sat in the new bamboo pods. Brilliant idea. However the area around it is an eyesore. There was also a man with a grinder working on his van right by the entrance??!!!.

Rhys is the best barman ever, had excellent service, food and drinks was lovely. We really enjoyed our visit and will be coming back again.

My wife doesn't like pubs but loves the ChainBridge. Nuf said

Called here for food and received a warm welcome from the staff, ordered steaks, these were cooked to order and perfection, very tender, succulent and tender. Well worth the trip. 5*

Sunday Lunch is always very popular and reasonabley priced. Good value meal.

A great veggie burger, served in a dispointing bun with cold oven chips. It's a great setting with much potential that sadly doesn't appear to have been made the most of yet. The staff are very friendly and the service was quick. Perhaps a slightly dated pub and menu, and a slightly tired decor.

Interesting place, beautiful setting. Good food and beer.

Lovely location next to River and bridge, friendly staff, pods are a nice feature, but the rest of the pub and area looked like a building site

Although a work in progress the chainbridge was clean and the staff went above and beyond to make our visit a great one and we will be returning on Sunday 26/05/2019 to try their highly recommend Sunday lunch.

Good prices, great beer garden!

Since the pub has reopened we've had Sunday lunch twice and it has been excellent but the fundamental problem is the youngsters they have running the place, last Sunday we called in about 4.30 for a drink to be met with disco music blasting from the bar. When I went to the bar rap music was blasting and the staff and local youngsters were chanting the words with one of the boys behind the bar dancing like an idiot. I tried to order drinks and barman could not hear me it was so loud. Another barman was giving free drinks to his mates. All the wonderful work they've done and bamboo houses overlooking the river is being spoilt. Please sort this out as I love visiting this stunning pub

Very friendly folk in a beautiful spot by river. Lovely fresh food

Popped here for lunch yesterday, really lovely food! Fabulous quiche and the salad bar was lovely and fresh too!

Lovely place for “pub grub” set in a beautiful location- Owners clearly completing regular work to improve the plot, offering a beautiful Beer Garden Overlooking the river. Staff are very pleasant with a very welcoming feel. Dogs welcome which is a huge plus!

Extremely Favourable Sunday meal and friendly service. Always enjoy a Sunday lunch at the Chain Bridge,

Lovely staff, lovely location, a feel good atmosphere. Came here after a hike. Would recommend

Visited here in the day, after a long walk with the dogs, who were welcomed by the lady with water and treats. Cant comment on food as only had drinks, came back on the evening as promised football be available on tv. Dissapointed to see/feel a much different vibe in the evening and no footy was put on😡 Will visit again as this was only first time, lots of potential and would give it another go at least if in the area again 💁‍♀️

Very friendly staff,nice food,rooms are clean and comfy ,the setting is stunning,we will be back

Excellent service and the food is as good as it gets and put that alongside the location it all adds up to a wonderful experience so thank you

Lovely Sunday roast Service a bit hit and miss but food was great

Stumbled upon this place whilst exploring the area.

A lovely beer garden by the river and a friendly barman. Beware ordering food though as their table numbering system is possibly borrowed from Fawlty Towers

Service was a bit chaotic but food was excellent. We were out for a walk and just popped in on the off chance.

Without doubt this is the best pub we've ever stayed at. The room we had was basic but very comfortable, with a beautiful view of the nearby river.We had a fantastic Sunday roast and two full English breakfasts during our 2 day stay. A great bar with plenty of choice with very reasonable prices and the staff just couldn't do enough to help.Overall,the perfect country pub .. a privelage to have visited.

We currently live in North Yorkshire and were home visiting my parents for Mothers Day. The Chainbridge came recommended to me by a friend and so I booked a table for 6 people weeks in advance of the occasion. Having not seen my mum since Christmas I was obviously looking forward to seeing her and treating her and the family to a lovely lunch. Unfortunately this was not to be...

Lovely pub in a beautiful location. Food was spot on too.

6 of us booked visited for Mother's Day lunch. Our booking was for 1pm and restaurant was busy. Food was amazing but Staff seemed stressed and we were informed that a Chef had gone home ill so accepted that service was a little disrupted. Would definitely go again for the food and hopefully next time I visit the sun will be out so can sit by the river.

Impromptu visit for lunch with my mum after visiting the craft place up the road. Lovely welcome by the young lady behind the bar and food was ordered quickly and without fuss. Due to the glorious weather we chose to sit outside by the river which was lovely. We had ordered 2 bacon, brie and cranberry baguettes and when they came WOW!! Absolutely stunning! Artisan bread completely stuffed with lovliness! And the chips.... Well I don't usually eat chips but they were beautiful. Initially on ordering we thought the price was quite steep for a baguette but on reflection it was so worth it. Staff were attentive throughout and nothing was too much trouble. Look forward to coming back soon

I've previously left an amazing review for this place, and despite what I'm about to say I will still say the food is outstanding here. However, we've been here on numerous occasions since our first visit, and each time it has sadly gone from bad to worse with regards to service. We visited about two months ago with a group of friends after boasting about how amazing the food was, on that occasion we waited over an hour between starters and mains which when the place wasn't particularly busy, isn't acceptable. The girl serving us did apologise as a chef hadn't turned up that day and we put it down to a one off. Today we had a table booked in advance as it was Mother's Day, for myself and my mother in law along with my partner and daughter. When we arrived the first thing we were greated with was a group of younger people hovering around the bar, chatting and swearing (I assume it was their friend working behind the bar) and helping themselves to drinks whilst making it extremely difficult for any paying customers to get seen to. We were served our drinks and then just left not knowing where to sit etc. After going back to the bar to ask we were told there was a wait for food as a chef, once again, wasn't in. When we were taken to our table we were given no menus and left to sit there. Menus came after about 20 minutes but were the incorrect ones. After waiting an hour we had had enough and decided to leave after speaking to numerous other unhappy customers. Cerys (A member of staff) seen us as we were leaving, and to be honest that poor girl has been there every time we've gone for food, is worked like a dog and is constantly left to deal with the whole running of the place pretty much alone which I think is absolutely disgusting. There were atleast 3/4 other members of staff on today, and it was only a young lad that we could see who was actually doing any work. Cerys was more than apologetic and said the manager wouldn't want to speak to us (although she's been more than happy to speak to us other times we've been when we haven't complained!) On that note we left, and considering the day it is we had huge difficulty finding somewhere else to eat! So disappointed as this place has so much potential and the food is great, but the service is dire and I can't see it improving any time soon.