The Turf Toby Carvery in Cannock Chase

Visited for breakfast, long waits nothing at the deck this was at 9:30am baring in mind! Definitely avoiding in the future.

The food is ok quality but this is the last time my wife and I will go because every time we have been the plates are dirty it’s as if when they are cleaned there are food remnants on the back of all of them and they are piled that way for servings. Once or twice could be forgiven and we now it’s been reported on while we have been there, it needs sorting

Had to wait for table. Had to wait for the chief to come to cut meat. Food was dry. Roast potatoes hard veg dry also was shocked with the price certainly gone up in price. 2 x carvery s 2 X coke £28. Bit expensive for mid week meal.

Having had a very bad experience in the past, we had vowed never to return. Having decided to give them one more chance we booked and went with very low expectations. I would like to say what a fabulous welcome we had on arrival and excellent service throughout. The plates were hot. The food was well cooked. Plenty available and a lovely atmosphere.. A big shout out to Ellen, whose personality and warmth really made a big difference.( Wednesday 9th October) Our waitress, we were sat on table 15 ,was also lovely. It was such a pleasant meal out. I booked again to take my mum the following day for lunch.( Thursday 10th October) Once again, we were not disappointed. From the chefs serving the food ,to our waitress we are on table 14 this time again needs huge congratulations on how they made our second visit so enjoyable. We will definitely be back :-) thank you all.

The Title all you can eat breakfast , is incredibly deceiving. We went for a breakfast on a sunday morning and our table was booked for 10:30 ,there was no warning online that breakfast ended at 11 and when we arrived to the buffet we were left with scraps of a breakfast. For a service that is described as all you can eat , it should not be dependent on the time if the price of the breakfast is the same no matter the time. No beans , no eggs , no gravy , no potatoes , no black pudding . Disappointing .

Told us there was a 50 minute wait when the restaurant was virtually empty and couldn’t even be bothered to look away from the computer the whole time. We left immediately, won’t be coming back. Though yes we had no reservation neither did the people in front of us or behind us and they got sat.

Was craving a carvery for days. When we got there we was told there was no turkey left, not great but what can you do. We was shown to our table and drinks order was taken. We queued up for the carvery and just as we got to the front they ran out of beef. Had we been told this as we arrived we wouldn’t have waited but we queued up to be let down. Due to religious reasons I can’t eat pork or gammon so we had no choice but to leave. Very disappointing visit this time.

Service very poor , will not be returning , never experienced such poor service & rudeness by staff in my life, after reading other reviews on this establishment I’m not surprised they are overall poor .

Came for a family Sunday dinner, booked a table for 6 but didn’t get a table till 6:30, the place was packed, no where to sit when waiting for a table so everyone was crowded round the door, the queue for the carvery was massive and we were sat on a table right next to the queue, with people rubbing past our table and staring at us while we tried to eat! Queue for the food took ages, some of us had king plates but didn’t get any more meat than the people who had a regular plate. The carvery station was a state, old food all over the counters. The food was poor, one or two elements were nice but the rest was not up to scratch. The beef I was given was inedible chewy and hard. The cauliflower cheese had no cheese on it. The carrots were hard, the mash was so lumpy not sure I’d call it mash, our daughter mistook the Yorkshires for pancakes! The roast potatoes were nice as was the stuffing and gammon. We won’t be returning, better of at marstons inn or brewers fayer.

Friendly staff (need a pay rise) Food is amazing we usually go too another and this one beats it. Highly recommend this one

We saw a family being treated awfully by two of the managers. She was complaining politely about the seating and when she asked to speak to a manager we were sat next to them and he raised his voice at her. I felt sorry for her and he should not have responded to her like that.

Reserved a table online, arrived at site was told to sit ANYWHERE!!! We sat at a table that had a reserved sign underneath the menu holder. As we had reserved we didn't see any problem. The rude staff member came over and very loudly told us we shouldn't be sat in our seat whilst we were eating our food. Firstly this is very embarrassing for a customer to be presented to everyone in this manner. Secondly you are never supposed to interrupt customers when eating, thirdly what makes anyone else different from any paying customer. She then said you don't book tables for less than 6 people so why does the website allow this. Our table anyway is for 4 people so what's her point???? Really rude!! I only ever come for breakfast because the quality of the dinner is poor . Made us feel like we had to rush our food. Disgraceful

Visited for lunch on the £6 deal that’s been on this week. Absolutely spot on as usual. Food hot and fresh. Lisa was courteous ensuring we were happy with our meal. Staff are always polite and happy. Thank you 😊

Staff overcharged us for a 2 course children’s meal when we had not had this. Our little one had not even been offered dessert, let alone charged for one! The place needs a revamp and also a good clean! Gravy servers were empty so food was also cold by the time they had got it made as the guy explained no gravy was made yet.

Had a lovely lunch today. All the food was well cooked and, as always, the staff were friendly and helpful. A special mention for Lisa who is always cheerful and for whom nothing is too much trouble!

Lovely afternoon celebrating nans bday meal, the only thing I would fault was the meat (beef) was extremely chewy, but our server Lisa overheard and quickly got us some fresh gammon as a replacement. Thank you Lisa for your service, polite and attentive x

Great atmosphere warm and welcoming. Lovely and clean. Had a lovely carvary. Car parking was free and easily excesable. Staff very friendly. Was served by the lovely Nikki.

Went for a mothers day meal with my mom and daughter and had the carvery, the food was beautiful and the service was excellent. Also the atmosphere and customer service was great and I would like to thank everyone that served us today,they are Nina,Sarah, Jess, Graham and Amanda would definitely recommend going here. Thank you 😊

Beautiful food and a great selection on the carvery. Staff are very friendly and helpful especially Nicky who was our waitress.

Beautiful food and great service, very clean, very tidy, very good! In particular Grace was a great waitress, made our child feel exceptionally welcome, thank you Grace!

As usual the experience was great. We were served by Sara who made us welcome and was so helpful. The food was wonderful. The place was clean and not overly noisy. Overall it was a really nice meal

Had a lovely lunch here staff were all really pleasant especially our waitress Grace, who was very smiley polite and couldn’t do enough for us! Will be back again soon

Not been for a long time as we felt it went downhill but thought we’d give it another try and so glad we did as everything was perfect. Got seated to our table very quickly and went straight up for food. Couldn’t fault the selection on the carvery had to try a bit of everything. We were looked after by a lady named Nicky who was all round friendly and very helpful. Will definitely be coming back more often.

Another fabulous breakfast, plenty of choice, lisa our waitress always greets us with a smile , and makes sure we are enjoying our food

Brilliant service by NIna couldnt do enough for me and my family will come back again, even though my kids are awkward with food they couldnt do enough for us to. Thank you nina for your service

Carvery is always excellent, staff are all very friendly, was greeted by Lisa, as always very attentive and friendly service, would definitely recommend.

Good food quality that can be relied on. We were welcomed by Lisa and she served us drinks at the table with a smile. We enjoyed our time chatting together.

Stopped for a late lunch at this place. Were shown to a table and asked what we'd like to drink. We waited for 20 mins and nothing came, my husband went up to the bar in the end and came back with our drinks. Carvery...

Lunch Was served by a lovely young lady today called Grace . She has a lovely manor about her and very polite. Will definitely revisit . Thank you Tina Wilson

Nicky and the team looked after us very well, as always.We were promptly seated on arrival ,our drinks arrived quickly, food was delicious and friendly efficient service.Thank you.

Isobel was a very kind young lady also very outstanding service. We were very happy with the visit today and as always the food was lovely

Nicky looked after us very well, service was excellent, and her advice on deserts was appreciated. She is an excellent assets to the Toby team !!!!

Went for Sunday lunch . Was shown to a really small table for 4 plus highchair by a really rude man in a white top . Don't know his name or it would go to head office. Told us to book for 5 next time...

Excellent service from Sara. Food was great, the roast potatoes are fab. Great value for money, won't need to eat again today

We popped in on a whim without a booking and were quickly shown to a table. Service throughout our entire meal was great - we were served by lady with red hair (sorry, we didn’t catch her name) who was lovely throughout and more than...

Great food and service. Host was great aswell very attentive...... Love the lamb. Will be returning thank you very much

Excellent food Great staff, really polite and informative Very well organised and clean restaurant Carvery had lots of choice and was well stocked and fresh

Excellent carvery as usual Very busy but first class service from Lisa and the staff Can thoroughly recommend a visit to this Toby inn

Fabulous meal good choice of meat and veg again, a regular customer with my Dad Great staff in particular Nicky who looked after us well

Delicious carvery. We had Sunday lunch here. This is our regular and we always enjoy. Thanks to Imogen for lovely waitress service.

Went this evening food was lush , restaurant was clean and tidy staff lovely especially bobel what a friendly lovely smiley helpful lady 10/10 keep doing what your doing

Well, the visit started badly when it took three goes to get the drinks right . I ordered a large gin and tonic no ice , when asked which gin my wife specified a particular one and again said no ice, we got handed a...

Really nice carvery, didn't book and staff managed to get us straight in. Imogen our server was really polite and friendly.

We visited on a Sunday . You need to book Sundays as it gets busy. Carvery was lovely and desserts too. Great service from the staff.

Food dry ,awfull in fact. Potatoes so hard n dry.lack of fresh veg only distant thing in the whole place was liz behind bar.neva go again

Received excellent service especially from Cyril who has chef/meat carving. He is always cheerful and pleasant. We will be back soon

I bring my 3 year old daughter every Monday! Great services friendly staff Faultless! Our server was Nicky Food is always great .

Isobel was really friendly and super helpful, we came to celebrate my daughters birthday and nothing was too much trouble for her Downfall was that the mash tasted and looked like water

Cyril had an amazing sausage absolute amazing service would go back just to see Cyril Breakfast was to die for well worth the money

Cyril provided a top class breakfast...5 ⭐ everything tasted great and the service was excellent. Will definitely return

Had a lovely meal for a double birthday. Food was fresh and really hot . Meat melted in the mouth and nina made our visit enjoyable. Nothing was to much trouble

Breakfast was great, unlimited breakfast just go back for more if you want it. will definitely be back

Fantastic service as always, Cyril is just an absolute treasure to the team, full of interation with the customers and always jolly, smiling and winding up the guests, food is always fresh and plenty to choose from, always look forward to our return visits

I went to the Toby carvery with my partner last Sunday 31st December at 1pm , two very thin slices of turkey which got lost in my dinner . No interaction with the chefs and self service food spilt everywhere and looked disgusting . Please...

Went here for a family meal this afternoon, the food was spectacular, tender meat perfec roasties! We were served by Tristian who was absolutely brilliant, very helpful. Will be back again soon!

We visit the Turf every week for breakfast which we really enjoy. Last week we met friends there for lunch and it was the best carvery we had had in years. Friendly and efficient service coupled with an excellent meal meant that we all really...

My family and I booked for a festive dinner for the sat 16th December, on arrival our table wasn't ready, then we were shown to a table by the servers, buy a red hot radiator, this was obviously far to hot for us, three of...

Really lovely breakfast! Cooked very well! The chef, Cecil, I believe his name is, is a wonderful chap, always friendly and welcoming! We make sure we try and go most Mondays! Brilliant value for money..... would definitely recommend :)

The best thing on the plate was the mustard. Never been before and for the money, it wasn’t worth the hype. 2 thin slices of meat, tasteless mash, cold roast potatoes, veg was awful, peas weren’t cooked but the sprouts were overcooked… won’t be returning…...

Went to the restaurant today with my mom and friends, were served by a lovely waitress called Les. We then waited to be served to our cavery by Cyril. What can we say....Cyril was entertaining, funny, helpful in the 10 minutes we were all being...

Brilliant service by chef Cyril! Very attentive to customers needs :) lovely cooked breakfast - great start to our holiday! :)

Usually don't come for breakfast as the bacon's usually under cooked for my liking, but today with Cyril as the chef I got proper cooked bacon! Cyril is very proud of his bacon and as a bacon lover one truly is proud of his bacon...

Food was amazing. Nice and hot and very fresh. We also had pudding too which was recommended by Cyril. He made our visit a pleasant one. He made us laugh and feel very welcome.

Great carvery, best around 👍🏼 Cyril made our night, will definitely return again, lovely fresh veg and gorgeous beef

Thank you so much to all of the staff. And to the managers the staff are a credit to you. They are hard working, friendly and so helpful. I came here with my family, 3 children, 2 of which are special needs and nothing was...

From the moment we walked in Cyril looked after us, had a laugh got straight to the carvery deck and served us some gorgeous food! 10/10 for his people skills! X

Amazing breakfast today, everything was lovely. We spoke to the chef who was really passionate about his job and it was reflected in the quality of the food he served.

We have been having breakfast at The Toby, Norton Canes every week since lockdown ended. It is a great breakfast and real value for money. Well done to all of the team.

Cyril was a brilliant friendly entertaining chef Lovely food Definitely coming back Breakfast was beautiful 😋😋😋😋😋😋😋

We have had a lovely breakfast and all staff were friendly, But one really stood out. And that was Cyril he worked behind the counter at the breakfast carvery he was really polite and made us smile. That really made our breakfast. See you again...

Great breakfast, Cyril was a great houst, very friendly. Food was great, can't move now, Will be back shortly.

Our experience here was brilliant was shown to our table and our waitress nikki has great customer service and we were very happy well done to all great job

Cyril Was amazing best carvery I’ve had in a long long time The pork just melted in my mouth so thank you very much

I visited Friday for breakfast by Cyril and the food was absolutely lovely, will definitely be back for one again.

We had a brilliant amazing chef Cyril. Nothing was to much for him. I had a child's plate plus I can't eat meat so he personal showed me what I could have. He even went to get me some veggie Gravy. Thank you so much Cyril. Our server was Liz. She was amazing. Friendly helpful and caring. Nothing was to much. Our experience today was 100% thanks to Cyril and Liz. Thank you both so very much. You were both Outstanding.

Absolutely amazing service. Lovely breakfast 😋. Special mention to Cyril who cooked our daughter scrambled egg as she didn't want fried . Very Joyful character who went above and beyond

We visited as a group and booked for 10am for breakfast. It took 15 minutes to pay for our food and get drinks then we queued for a further 25 minutes for breakfast. Its an all you can eat but we didn't have time to go up again ad we didn't sit down to eat until 10.45 and its only on until 11am. By the time we got to dish our food out there was no breakfast gravy, beans or potato's left. Didn't feel like we could hang about and wait as there was such a long queue behind us. We literally finished our food and then were told we had to go as they needed the table. The food itself was delicious, just a shame service was so incredibly slow.

Breakfast was delicious a massive improvement from the last time we can last year and the chef Cyril was wonderful very welcoming,friendly and constantly making sure the food was fresh on the serving deck. We will definelty be back.

We had a warm welcome taken to our table served with drinks straight away even when it was pretty full . Chef Cyril carved a good quantity of meat which was very tasty vegetables were very plentiful and a good variety only an observation perhaps the cauliflower could do with more cooking. This was our first visit with friends found the staff very friendly will come again overall experience very good .

Have just enjoyed a excellent carvery. Lots of choice and generous portions. Served by Cyril and nothing was too much trouble. Staff were friendly and service was second to none. Look forward to visiting again.

Lovely meal, great service and friendly staff. Chef Cyril was very funny and welcoming. Highly recommend

12.15pm last Friday Lunch time, we decided on the spur of the moment to have lunch out. It was raining, windy and cold, and we wanted a break. Not having had lunch in a Toby, since before Covid, we decided to chance our arm. What...

The food was great, really tasty. We had a lovely waiter, he was very helpful. Cyril on the carvery was really friendly and cheerful.

Went to Toby for breakfast and it couldn’t have been better. The service was good and the food was amazing. My partner said it was the best breakfast he’s had in his life! Chef Cyril was really friendly and everything was cooked to perfection! Can’t...

Excellent food Cyril chef very friendly and helpful always has a smile. Friendly atmosphere Excellent service food always hot and plentiful

Cyril is a ledge. Lovely food and great service. Well recommended. Even serve garden peas! Got us out of the rain which was good on a Friday afternoon!

Lovely breakfast best I've had from there, they must have changed the chef, good selection bacon was cooked just how I like it, sausages actually looked like sausages they were lovely, congrats to cyril and liz full of conversation, lovely people

Beautiful well cooked and hot served breakfast, lovely atmosphere and warm welcoming from some of the staff. But a big shout out to Cyril for always making sure everyone is happy and food is served hot fresh and with a great big smile so THANK...

Excellent value for money, Cyril always goes above and beyond. Top chef and more importantly a really welcoming guy.

We came in on the 13th Oct for breakfast Cyril was so lovely and welcoming. Made us laugh so much. I was with a service user and he made her laugh too Came in again today (18oct) again Cyril was on the Carvery server and...

Regular visitors to the Turf (especially recently as it’s my pregnancy craving! 🤣) and can never fault the food or the service. Cyril especially always makes us feel welcome, is fantastic with the kids and serves up an amazing dinner, the beef dripping roasties are...

Attended with a group of 20 friend. Brilliant food happy staff, Good atmosphere. Thank you to Lisa for help in making a good night

Amazing food served by Cyril, made us very welcome by all. Food was delicious, plenty of choice, didn’t have to queue either, service was great thank you all x

Lovely meal Lovely service. Special thanks to chef Cyril what a friendly guy. Love the dripping roasts

Cyril makes the best beef dripping gravy. Lovely guy, excellent food and fab atmosphere. Will be booking again very soon

Cyril was very nice and friendly. He made us feel very warm and welcoming. He made sure we had everything we needed and was very funny. Was a top guy

Lovely food, great staff, Cyril was very entertaining on the food counter and very helpful with recommendations. Our drinks and desserts were promptly delivered. Will definitely visit again.

Arh we came on a Saturday with the lamb being served, which was amazing. The chef came out and made us laugh a few time, plus recommended Africa - Thanks Syril 😊 . Would highly recommend going due to the food and staff been amazing...

Banging breakfast....chef went above and behind to help. Made the best scrambled egg I have eaten. What a lovely man ...

Been for breakfast with my mother. Outstanding service from Cyril YET AGAIN!!! made my mother scrambled eggs as she can't eat fried. Cooked it fresh brought it out. In my mom's word. Best scrambled egg she's had in a long time so fluffy and tasty.