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4.2

Based on 2.020 opinions finded in 2 websites

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Nº 170 in 353 in Lichfield

Nº 30 of 83 British in Lichfield

CUSTOMERS TALK ABOUT DISHES WITH..pizzachickencookedlambporkpuddingfishsteakcheeseroastpotatoesvegetablessteakspaybeautiful

comment_iconOpinions

I have been to the Trooepr a while back for food which was good but first time trying the bottomless brunch there. A 3 course meal plus a selection of prosecco, cocktails or soft drinks. The food was lovely! There was a good selection of drinks for a bottomless brunch. Between our group each drink was sampled and they were all nice. Service was really good and quick! Staff were friendly and helpful and the pub had a busy good atomsphere. It’s also nice and cosy. Would return for brunch or just food in future 😀

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Mrlm16 . 2024-11-10

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Visited this evening for a meal with my husband and parents. Firstly, the restaurant itself is in a lovely location, with wonderful views outside and beautiful interiors. The menu has a great variety, all reasonably priced. We ordered the dirty burger, lasagne, vegan burger and vegan cottage pie with a few sides. The food was beyond expectations, one of the best meals we've had this year. Throughout our visit we were taken care of by a wonderful server named Jay. He was polite, helpful and went above and beyond for us. Haven't received such great customer service for a long time when eating out, so please pass on our thanks to him. Highly recommend visiting, you won't be disappointed!

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Sam . 2024-10-26

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Excellent meals for all four diners. Super and efficient service. Three excellent steak meals, well presented and lovely coffee.

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Common F . 2024-10-18

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First time there and we all loved the place inside and the outside area which is massive ,excellent staff especially Abi and Jake H,food was amazing which we all loved,definitely worth going and we will be back soon.

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Carl G . 2024-10-05

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Visited on Wednesday evening, the Manager was welcoming and the serving staff were friendly and efficient. The food was really good, presented well and tasty. The venue is stylish but cosy and I imagine the views are amazing in the summer months. We will definitely be back

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Sxmx . 2024-10-02

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Lovely pub with nice atmosphere, had a wonderful Sunday lunch, food was great with plenty to choose from. Our waitress Connie was excellent, friendly polite and efficient.

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Roving547008 . 2024-09-10

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Great atmosphere, great food and stunning location. This our second visit to this excellently managed and welcomingly staffed gastro-pub and it remains the best destination to go to locally, for Sunday lunch, weekday dining or just a drink.

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Navigate37071278167 . 2024-09-09

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Came for dinner with friends, the food was amazing, steaks especially, staff were friendly and attentive, beautiful setting for a lovely meal.

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Abbie M . 2024-09-08

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Came for a bottomless, was very apparent right away there was no staff but Cortney looked after us and unfortunately she left for a break and no other member of staff bothered to come to our table, if it wasn’t for Courtney coming back afterwards I was ready to complain which I’ve never had to nor felt the need to before until today but due to Courtney being extra apologetic.. other staff wasn’t much good at all..

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Jade H . 2024-08-30

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Came for bottomless brunch on 30/08/2024. We were served by Courtney who was quite evidently under pressure due to staff shortages. She was amazing, constantly had a smile on her face which is not what can be said for the other staff on shift. Courtney went on her break which resulted in the other staff literally ignoring us and leaving us with service until Courtney returned from her break. We did complain about the lack service but in all honesty if it wasn’t for the service Courtney provided I would not be returning to the trooper. Regarding the food, I cannot complain at all, very much enjoyed the meal.

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Eva S . 2024-08-30

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We had the bottomless lunch…..great food & drink value and friendly service. We ordered the sirloin steak and it was cooked to perfection.

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GRANT P . 2024-07-07

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Amazing bottomless brunch! Had the best time with the girls - the food was amazing! The service was so good - Jess W was amazing!

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Annie C . 2024-07-06

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9 of us came for a bottomless lunch. Lucy and Jess W were extremely attentive. We were never without a drink and the meal was delicious. Thank you for a great service.

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Lucy A . 2024-07-06

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Disappointed. Really love this pub, friendly staff, great food, particularly Sunday lunch. Have loved going regularly 1-3 times a week for last few years. However the price increase of drinks has stopped me. A pint of beer at circa £5.50 is ridiculous. The local pubs are charging circa £4 for identical drinks. If you are going for a special occasion meal and prepared to indulge, great choice/excellent, however I personally won’t go again. Shame, great place otherwise.

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shenston . 2024-07-05

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Whilst the food and setting was super the highlight of our visit was Abi. Not only was she a great waitress her lovely, chatty personality made our visit all the more enjoyable. She was great. 😊

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pedderz . 2024-06-29

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Fantastic food. Nicely presented. Good service by waitress (Coline?) who was fun, attentive and professional. Probably one of the best restaurants around.

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Martin F . 2024-05-03

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Abbey and Kirsty was absolutely fantastic, there was a large group of us of 21 for my daughter’s 18th birthday these girls worked so hard and was very helpful, nothing was too much trouble, also the food was banging ☺️

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Nichola S . 2024-05-01

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First time in a very very long time,it was mid afternoon and there were a few people dining,our fillet steaks were cooked to perfection so we will be back very soon to try another,the staff were very nice and attentive.

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Mollymouse11 . 2024-05-01

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Popped in midweek for a family birthday (nieces 18th) and it was amazing. Food was great, drinks/cocktails were great (shoutout to Niall) the whole experience was perfect. The girls who work there (Abbie & Kirsty) couldn’t do enough for you, nothing was too much trouble. 10/10 for all the staff

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Voyager34405586368 . 2024-04-30

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Perfect bottomless 😍 waitress kirsty and bar attendant Harry. Outstouding service. Funny yet chilled. Awesome atmosphere . Deffo be back soon. Thanks for everything xxx

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Meander62751930790 . 2024-04-27

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We've been meaning to eat at the Trooper for ages having heard only good things and I'm so pleased we finally did. We had a really nice meal (fantastic ribeye steak!) and the atmosphere was bustling but laid back. The service we got got from our waitress Abi was spot on. Really friendly and attentive but not intrusive. We'll be back!

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Gayle S . 2024-04-23

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Jayden was our waiter throughout our visit and he was brilliant. Excellent customer service. Good sense of humour and added a personal feel to our experience. It was refreshing having a young staff member serving that could hold a conversation. He is a real asset. The food was also delicious!

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lsw1234 . 2024-04-21

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Fabulous food, maybe the best Steak and Ale pie ever. Great size portions, lovely setting, music and ambience. Kirsty is the best host make sure you ask for her.

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Neil L . 2024-04-19

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5 ⭐️ Review for everything. The food was amazing, the service was amazing and Kirsty our main waitress went above and beyond when it came to how she provided an amazing surprise to the birthday girl despite it not being booked as a birthday meal! Can’t recommend this place enough. Even met the owner and he was a really nice genuine chap!

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Antony B . 2024-04-17

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Rude staff, really bad attitude of one lady called Kirsty who appeared to be in charge of an area. We were spoken to by her very rudely on two occasions, firstly to say we had two hours from our first drink and needed to order our food as we were 20 minutes in. We had only just received our menus that she was meant to bring us when she seated us. She then returned at the end and said we were 45 minutes over which we weren’t (we were about 15 minutes over the two hours from our first drink) but we were waiting for our drinks that had been ordered in our time slot over 25 minutes previous. She refused for our last drinks to be brought out although we had waited a long time between ordering drinks when our glasses were empty and receiving them. Our main waiter Millie was friendly and helpful. The steak was over cooked, but was changed promptly by our waitress with no issues. No sauces brought out so had to ask for these for a second time. Overall we were happy with our food. My friend did go over and speak to another lady about this situation and about the way we were spoken to, and we did receive our last drinks. At the end we had moved to the bar area to finish our drinks and were basically given our receipt and told they needed the table. The gentleman returned a minute later with the card reader. Again this felt really rude, we paid the bill straight away and were told again they need the table. The gentleman could have offered for us to move to the bar stools which were free but didn’t. I have visited The Trooper numerous times and have never had a complaint or been treated or spoken to in such manner. The attitude of the staff today really ruined a well needed catch up. Would not recommend, many of your staff seem unhappy and it’s not surprising with the attitude of those who appear in charge. Your staff would benefit from some communication skills training.

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Hayley L . 2024-04-15

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We came tonight with our family, the atmosphere, food and service was amazing. The steaks are cooked to perfection, we could not recommend this place more. A special mention to Connie, who was pleasant and enchanted our meal experience

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Lynsey W . 2024-04-12

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Excellent meal off the lunch menu with friends. Steaks cooked to perfection. Couldn't fault any of the courses or service. Will be back.

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Common F . 2024-04-09

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First time here and we was celebrating our Daughter’s birthday, it’s a very lovely place indeed the decor is superb and very welcoming, we had a waitress called Connie who was absolutely brilliant made sure that we was looked after and nothing was too much trouble the food was delicious probably the best Sunday roast I’ve ever had, thank you to all the staff for making this occasion a special one to remember, highly recommended and will return asap.

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Paul C . 2024-04-08

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What a great restaurant all the staff were friendly the restaurant was clean and welcoming and the food was excellent definitely will be back

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Mike M . 2024-04-03

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Came here for a meal and wasn’t disappointed, we opted for the 1kg wings to share, partner wanted the peri peri and I was advised that they had quite a kick so they agreed to do half peri and half bbq, loads of flavour and plenty of sauce but very messy! We then chose the tomahawk which we could chose two sides and two sauces we went for the chips and dauphinoise potatoes and the peppercorn sauce and the garlic and Stilton. The tomahawk was cooked to perfection (medium rare) everything was perfect, staff were very busy but still very attentive. Fantastic cocktail menu too. Will definitely return!

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DondonsR . 2024-03-31

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Came for a bottomless lunch with friends and had such a great time. Drinks were flowing, food was 10/10 as always, and to top it off, our favourite Kirsty was working, she always makes our day, she’s funny and so accommodating, wouldnt wish for anyone...

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sydneydrew . 2024-03-30

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Great evening our host Jayden was first class had a great night🍽️😁😁👍 Would definitely come back again for a good night with great service

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Peter G . 2024-03-30

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What a lovely evening! Ambiance and service was on point, food was fab service from staff was perfect they were attentive very polite special mention to Alfie who was superb super helpful with menu choices and an lovely waiter our night was a pleasure thank...

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keeleyr90 . 2024-03-29

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Alfie Steve was a lovely host! what a guy! Full of motivation & enthusiasm he made our night complete! Never too far away he was insane! Highly recommend to anyone!

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Maisie G . 2024-03-29

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Went for bottomless with close friends service and food was lovely but the person who made the sitting was Kirsty “great host and great banter” some1 who you can tell knows how to host with great individual personality 👌🥂

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Stuart C . 2024-03-24

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Great place to spend an afternoon, food was amazing! great service from Mia and Kirsty was fab! Will definatly be back soon.

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Joanne C . 2024-03-24

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Stunning steak. Dauphinoise not restaurant quality. Terrible service - asked 3 times for tap water, dauphinoise missed off the order so rest of dinner virtually eaten by the time it came, very immature waiter. Would recommend the steak but otherwise a let down

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annesQ1145GA . 2024-03-17

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We came today for bottoms lunch, passionfruit bellini were delish 😋 service from "just Jay" was excellent! Food was all served efficiently, it was incredibly tasty and hot - hats off to the kitchen staff! Young Lad who Brought our food out was brill, it...

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B7134BSzoet . 2024-03-16

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I came with my husband tonight 15/3 for our wedding anniversary meal , this was our first time at the Trooper. We absolutely loved it . The atmosphere was lovely the bar staff were friendly and the restaurant and toilets were really clean . The...

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JudySitges . 2024-03-15

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Food was great, felt rushed… need more time than two hours with a bottomless brunch. Log fire was lit towards end of our time, smoke billowing into the pub and came away stinking- perhaps have the chimney stack cleaned as this shouldn’t happen.

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nat O . 2024-03-10

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Food was very nice we had the Sunday lunch however I advised the waitress and greeter I had Ceoliac disease but have experienced gluten reaction since eating it so believe it wasn't gluten free. Alfie was very polite and friendly and quickly sorted out our...

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jmc2007 . 2024-03-10

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Fabulous Kirsty and Fern! What a great time we’ve had. Having been here many times, this was by our favourite visit thanks to Kirsty and Fern and their constant attention. Lots of fun, lovely staff x

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Kerry T . 2024-03-09

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Great food, lovely atmosphere and host Kirsty and Ferne were lovely and constantly checked everything was ok. Would definitely recommend food was amazing.

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Amy B . 2024-03-09

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We have come for a bottomless lunch at midday for 9 of us! The team were really accommodating especially Melissa (Kirsty) who made the day with her service and being able to have a laugh! Such an asset to the team! Thanks again for a...

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leetE907FG . 2024-03-09

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Absolutely lovely time at the trooper, food amazing, bottomless brunch is definitely bottomless. Made extra special by Kirsty and fern. Thankyou.

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jayne j . 2024-03-09

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I would highly recommend the bottomless brunch, the meal was absolutely delicious and the portion size was plenty! I went for the pork starter (melt in the mouth), and steak (cooked to perfection), and was not at all disappointed! Our waitress Abi was so welcoming,...

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curlysue1979 . 2024-03-07

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The food was fantastic, well presented and waiting staff were well organised and friendly. Parking was difficult. The bar waiting area was very busy and we waited 25 minutes for our table despite booking. Once sat down we were given a free round of drinks...

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Janetbenton . 2024-03-04

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Booked a celebration lunch for 3 March .A week before sent food request for 14 guests. Trooper never contacted me to discuss requests..I had to contact them to confirm received spoke to Kirsty. Arrived yesterday to be advised were not able to provide bread/butter on...

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pauline m . 2024-03-04

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My wife and I went for Sunday dinner as the previous visit the Sunday roast was amazing, however this time was a real disappointment. First of all our drinks arrived promptly which was good then we waited and waited and basically was forgot about so...

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Jrlovin . 2024-03-03

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Absolutely fantastic experience, we visited on 28th February 2024 with my elderly mother. Both Sarah and Jess were attentive and went the extra mile to ensure we had a wonderful time, the food was amazing. My sincere thanks to both of you, we will definitely...

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DayTrip50688405006 . 2024-03-03

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Best service ever. Big shout out to Jaydon. Lovely table design. Special mention to the voluminous peppercorn sauce!!

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Harry D . 2024-02-24

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Fab spot for a lovely Sunday lunch great food and atmosphere. Jess our server was great very friendly and amenable. We have been in the summer and the beer garden has great views over the countryside.

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V6734ZNjaneta . 2024-02-19

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We are just back from a visit to The Trooper and unfortunately have left thoroughly disappointed. We appreciate that we arrived early for our booking however the manager seated us at our table. Our waiter took our drinks order however did not come back for...

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Sally H . 2024-02-17

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Kirsty (Karen) was a great host! No internet or music the whole evening however it was not missed! Really wonderful food, we returned the following night as an even bigger party! Been recommending to all who head that way!

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Harriet-Rose1 . 2024-02-16

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Ribeye and Sirloin Steaks cooked medium to perfection and the best we have had in a long time with excellent customer service from Ellie who looked after us. Looking forward to our next visit.

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Farrierscroft . 2024-02-16

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I have just been for a family lunch here, not been for a long time but had an excellent meal. My wife is vegetarian and a great selection , also for the kids. I thought the price was fair . So many times we go...

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IanTWolverhampton . 2024-02-13

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Fabulous all round. Excellent service, best we have had in a long time in a restaurant. Food was extremely good . We hadn’t been for a long time but we’ll be back soon

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Camilla R . 2024-02-10

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Food delicious as always! Kirsty looked after us and was great fun, joining in all the banter! Jayden kept the evening lively with our drinks flowing! Thank you both for looking after us!

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d3b2017 . 2024-02-05

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Kirsty was our waiter she was absolutely brilliant !! Funny , and anything we needed she delivered Jayden our barman was brilliant with the drinks and gave some great cocktail recommendations ! Thankyou for making our night wonderful :)

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Rhian B . 2024-02-05

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We visited The Trooper today for lunch with my husband and daughter. The food was amazing, I had the wagyu meatballs, my husband had the chicken wings and my daughter had the beef rib. The service was also excellent with an individual mention to Leah...

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Adventure60025516850 . 2024-02-04

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I ordered a chicken & bacon Caesar Salad. Now, as far as I am concerned a Caesar Salad contains: Iceberg type lettuce (crispy and crunchy) Croutons (generally garlic or herb) Char Grilled chicken with seasoning Parmesan cheese Caesar dressing Maybe some small whole vine tomatoes...

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I2541HOrichardh . 2024-02-02

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We went to The Trooper for my husbands birthday as we had wanted to try it for a while. Lovely pub just off the A38 and easy enough to find. It was fairly busy when we arrived and we ordered drinks while we looked at...

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vickyw123452016 . 2024-02-02

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Would be giving 5 stars for the food and service anyway but would like to give an extra 5 stars to Kirsty(Karen) who from the start shone, seating 7 of us as walk ins, then entertaining us all evening with her charm and sharp wit....

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spogna . 2024-01-27

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Fantastic food and great service from Kirsty despite all systems crashing. Really made us feel welcome in a backwards kind of way!

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Dan C . 2024-01-24

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Good food, good beer and great service from Abbie made it an enjoyable evening for me and my friends last night. See you agin soon

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Andrew G . 2024-01-23

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Kirsty was brilliant.really made our night. No WiFi. No music but we were entertained. From start to finish. Give her a raise. X

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Sherpa07906276225 . 2024-01-23

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Used our Black Friday voucher which we had for a Christmas present. It's been a long time since we came here and so much has changed but for the better. The atmosphere was cosy, the food was very well presented, was hot and very tasty....

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Hazel P . 2024-01-23

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Food was very good. Had fillet steak which was slightly gristly but not inedible. Cooked to a good standard. Quite noisy which was difficult for me with hearting aids as I couldn’t hear my family’s conversation. I spotted a quieter corner which would have suited...

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375fionam . 2024-01-18

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We booked for Christmas day at the trooper in Wall, after seeing their menu, for £100 per head it looked good, how wrong we were!.We arrived at the given time of 2.00pm, and were expecting a welcome drink in line with the menu, what we...

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sharontS6463VA . 2024-01-16

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Was served by Abi who was absolutely lovely and gave fantastic service all night ! X Food was unreal x

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laurenx97x . 2024-01-14

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Had a gorgeous night here! Lovely waitress her name was abinothing was a problem and very good customer service, will deffo come again x

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352michaelag . 2024-01-13

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Friendly warm welcome great food, Sarah looked after us.friendly attentive staff would highly recommend a visit. Will definitely return.

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70130 . 2024-01-13

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Had the best birthday meal for my husband today. Lovely waitress called Kirsty who took care of us and was so friendly (love her leg tattoos too!) The restaurant was quite empty as it was a Wednesday evening, so we were served quickly. The food...

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CaitlanT2000 . 2024-01-10

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We had a great bottomless lunch experience dining on the Festive Bottomless lunch menu. We had great server Jess who served us from start to finish, consistently and no questions asked. She interacted with us very well being a strong couple. Everything asked for she...

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Abbie N . 2023-12-30

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Beautiful place, lovely surroundings, We had food which could not fault. Kirsty and her team found out it was my daughters birthday and they came to the table with a slate plate with happy birthday wrote in white chocolate and she was served ice cream...

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Rebecca P . 2023-12-22

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We arrived at the restaurant at 13.45 and had 3 waitress come to our table to request our drinks order. 45 minutes we had still not received a drink when we finally received our drink my glass we dirty so I had to send my drink back which then took a further 30 minutes for another drink to be brought to our table. The waitress then split some of the replacement drink on the table and said she would bring a cloth to mop it up this never happened. We then waited 1 hour 45 mins for our meals to arrive. My mom ordered a brean fish meal that should should have come with a salad which we had to request and our shared mixed grill should have come with a jacket potato which it did not come with the meal. I made complaint and they gave us the meals for free but this does not stop us feeling extremely disappointed as it was for our birthdays and sentimental reason and we can never get this meal back and the time wasted. We will not be returning to this restaurant as they do not seem to care how their customers feel. If you have a special occasion can I suggest to pick another restaurant. Beware !!!

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melhT1556HR . 2021-05-24

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First time dining at The Trooper, the food & service was excellent, our waitress Kirsten was very attentive & friendly. The decor & open kitchen give for a good atmosphere. Would definitely recommend & will dine again.

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janecF8574RG . 2021-05-21

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Our waiter Marika was wonderful. Although the weather had different ideas they did all they could to keep us warm and safe. Thank you!

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Mia I . 2021-05-03

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We are a huge fan of the trooper always have been, so we were really excited to go back after lock down, didn't mind sitting outside but to then find out when seated that there is a simplified menu! We couldn't even have peppercorn sauce with our steak!! Waited ages for food to be told there was a trip in the kitchen. Sunday roast was not the best had better from Toby cavery, really really disappointed and won't be returning until the normal menu is back!

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711kirstyb . 2021-05-02

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Even though we were outside everything was as you would expect from The Trooper Restaurant..the food and service was 5* Kirsty made our visit amazing with excellent service . We will be booking again .

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HeidiB1169 . 2021-05-01

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Never felt such an inconvenience, table booked a week in advance and when we arrived (on a cold and wet afternoon) we were told that the only table available was one without a brolly and surrounded by smokers standing away from their own tables. This despite there being 10 free tables under cover with heaters available for the guests.Felt awfully cliquy and when we decided to decline the table and leave the premises we was met with smirks and sniggers (not from the poor girl trying to workout what to do but by the group of smokers around the table)Awful, disorganised, amateur hour.

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iang379 . 2021-04-28

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Sorry to say that our visit was not great this time. Arrived on time and were seated promptly- good start, but it was down hill from there. Ordered food, waited nearly an hour for it to come, not acceptable whilst sat outside in the cold.post lockdown menu should have been designed for quicker turn around if the current one is too hard to manage. The waitresses, while all polite, were not attentive and didn’t seem experienced at keeping an eye on what was going on and how long people have been waiting. Waited a good while for food, plates to be collected. It took 20 mins for staff to box a pizza and get the bill (had to ask two different members before this was done). A member of staff did check back on us, but right at the end of the meal. When we mentioned the long wait time there wasn’t any acknowledgement,apology or explanation, just changed the subject. May be back in the future to see if there’s improvement, but would be reluctant.

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teachergirl19 . 2021-04-28

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The Yakatori sticks leave a lot to be desired. Not sure why such a little dish is on the menu. There was more stick than meat. I asked the young lady about the portion size, who recommended 2. Maybe she wanted to say 200! Anyway had 2 with chips n salad. The flavours were nice, it's all cooked nice but for lunch, I'd much rather see baked potatoes, or sandwiches. Food n drink (£5.70 pint cider)Too expensive for what you get. Sorry, I've eaten here before and thought it was a bit pretentious then.

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paul_uk123 . 2021-04-21

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After a long break being shut due to covid my experience here was a nice fresh welcome back to the hospitality sector. It may be cheaper to have a glass of wine at home but it does not substitute being out socializing with colleagues and having professional, welcoming friendly staff do all they can to make your visit special. The Trooper really have excelled.

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alastairbru . 2021-04-14

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I have never experienced anything like it. The service was terrible. 1. Ordered food, asked if we would like our starter together with our main? NO2. We both ordered the rotisserie chicken, chips and salad. After a long wait when the main arrived, chicken on one plate,along with the salad, no chips. Waited 10 minutes, still no plate for my husband or chips. 3. Also ordered water at the same time as the wine. This also never came.4. Had to call the waitress to ask where was the rest of our order, by this time the chicken was cold.To be honest with you, the evening only got worse, not better.It wasn't for the lack of staff. It was more lack of experience and a massive lack of communication skills. On a better note the food was very good. The management seriously really need to employ more experienced waiting staff.

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Michelle D . 2021-04-13

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We chose The Trooper for our last lunch before Lockdown 2. The food was fabulous, huge portion of fish and chips and a pizza just the way it should be, with a paper thin crispy base (and one to take home with the 2-4-1 deal. The onion rings are a must whatever you order. COVID safe environment and great service from Amy, we’ll be back soon.

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Sally A . 2020-11-22

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Fabulous meal today - Kyle was really helpful and told us all about the specials, we had the Wagu Chateaubriand butchers block special well upsold Kyle:-)! Delicious enjoyed every bite! Be back after lockdown

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Parseyparsa1 . 2020-11-03

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Had a lovely lunch today-we choose here for our last lunch before lockdown as we love the welcoming warm feel. Wasn’t disappointed, had the duck wraps to start and fish and chips for main ( it’s a huge portion!) Churros and coffee for desert. Enjoyed every bite. Would like to thank Kyle especially for the great service. See you after lockdown!x

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Laverne B . 2020-11-03

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The welcome, or lack of it, should have been a clue. Whilst waiting at the specified area to be seated, both a waitress and subsequently a barman, looked us square in the face, then looked away without saying a word. I don't expect to be seated immediately if people are busy, but an acknowledgement that someone would be with us shortly is surely not too much of an expectation.?Whilst walking to be seated, we were warned that there was a 1 hour wait for mains to be served. The staff member made it abundantly clear that they were "p***** off" with how busy they were. The place looked rammed, but I guess that would be expected for a late lunchtime sitting at half term. It's worth mentioning here that we had made a booking well in advance for our visit. What we didn't realise was that we would be waiting for 20 minutes before anyone came to take our drinks order. We used the time wisely and also ordered food at the same time. We opted for stone baked pizza and were relived when she said that the pizza wouldn't take long. Sadly the relief didn't last long. 40 minutes we had to wait to be served with our pizza. This is the first place I have ever eaten where I haven't been asked if everything was okay with the food. Waiting staff walked by many times but we had turned invisible again.Having finished the pizza, we were looking forward to being offered the opportunity to view a desert menu. Still invisible, we actually reverted to using our mobile phones to view menus on other local establishments that would hopefully realise that we were present in their venue. Whilst doing so, we heard other diners complaining about waiting times, with 1 couple complaining to waiting staff that they had ordered 2 drinks 40 minutes prior and still hadn't received them. Others had to physically walk from their tables to go and find waiting staff to request the bills. We chose to risk desert here and managed to flag down a member of staff as they were passing. We had viewed the menu online, so ordered immediately. It was only after doing this that another member of staff came to clear our table.In summary, dreadful service, adequate food.

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BiffainBirmingham . 2020-11-01

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Me and my friends went for Saturday bottomless at the trooper. We thoroughly enjoyed our meal and drinks and the serviced was excellent, thanks to Harry! He was very polite and helpful and fulfilled our need will definitely be returning. Thanks Harry and everyone else at the trooper !! Amazing service !!:)))

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rhiancleverley . 2020-10-31

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Absolutely brilliant bottomless brunch. Lucy our waitress was exceptional!! Food amazing, drinks fab. Awesome. We will be back!!

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Lara7677 . 2020-10-30

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Had such a lovely time with friends. Lucy and Tom were both really lovely and made sure we had drinks and good service.

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Megvx . 2020-10-30

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We had the bottomless lunch at the trooper, the food is delicious and the value for money was amazing! 3 course meal, (a small selection of the main menu, but enough) and as many drinks as we could manage in a 2 hour sitting! And we managed a lot! Waitresses were accommodating and constantly asking if we wanted more drinks. Very highly recommend, will definitely be going again!

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LucyA1341 . 2020-10-30

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Been coming here for 5/6 years, even held my 30th here and the food was always flawless. We havnt been since prior to COVID so was looking forward to the visit. Well... I’d rather have spent half and ate at a marstons pub. Table was 15 minutes late so stood outside in the cold, starter took 50 minutes to come, Mains come and the sides and sauces followed 10 minutes after. The steak was chewy, the peppercorn sauce was loaded with full peppercorns and the sautéd veg was just loaded with salt. I don’t complain in house, I just never return again. This is now the same food and people as hoof beats. Go elsewhere

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liamcomp . 2020-10-30

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Lovely bottomless brunch was great value for money. Our waiter was Lucy and she was amazing, really speedy with the drinks and made friendly conversation. Definitely recommend coming here, I will certainly be coming again!

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orlatdavoren . 2020-10-30

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Lucy was a fantastic waitress, excellent service and really friendly. Great value for money :) would definitely come again!

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libbydav0 . 2020-10-30

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Went for brunch with my family and enjoyed a wonderful bottomless brunch. We were served by Lucy who was wonderful, really polite and friendly, would absolutely come again!

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anniedA8701EJ . 2020-10-30

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Service was amazing, poppy was absolutely brilliant she kept up with all of our drinks and was always checking on us. Will default be coming again. Thank you poppy 😁

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mike7984 . 2020-10-30

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Visited Friday for bottomless lunch, received the best service off poppy. Kept up on top of all our drinks and was always checking if we were okay. We will be visiting again :) Lovely food. Lovey atmosphere. 10/10

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Courtneymariaaa . 2020-10-30

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Fantastic bottomless today our waitress LUCY was attentive and made sure we were all looked the whole slot. Fantastic place will be back for 100th time

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xxxxxxsttcs . 2020-10-30

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