Based on 4.433 opinions finded in 2 websites
Opinions
2.5 hour wait for food on a sunny day with everyone else ordering beer. Never again. Not enough staff for the number of tables these guys have out. Absolute joke. We spent £100s but the food was bought out at different times so wasn't exactly a proper family meal. Either get more staff or close.
D D . 2025-05-16
MORE AT Google
Couldn't find any staff couldn't find a menu, left in frustration.
Hugh Johnstone . 2025-05-15
MORE AT Google
Fantastic, well worth a visit, lots of nice things decorating the pub, friendly staff and a good atmosphere
J . 2025-05-13
MORE AT Google
Good food in a lovely setting by the river, recommended
Richard Elliott . 2025-05-12
MORE AT Google
Disappointing meal. It had obviously been sat waiting for our waitress to bring it over. My friend had to send hers back as the chicken was burnt. Lovely location and ambience
Michele Tuttle . 2025-05-12
MORE AT Google
Very pleasant outdoor dining experience.
George Carr-Williamson . 2025-05-11
MORE AT Google
All the staff are brilliant the management time have done a fantastic job
marc jackson . 2025-05-11
MORE AT Google
Very disappointing, this place has gone down hill since coming here over the years, the food was expensive and undercooked, it was very basic not what you expect for a £20 meal. The service was underwhelming and the pub itself run down.
Chris James . 2025-05-10
MORE AT Google
Our server Meghan was fantastic!
alastair crotty . 2025-05-10
MORE AT Google
drinks are good and ambient is nice with good views
Álvaro Palomares . 2025-05-10
MORE AT Google
Sophie was amazing server today and I had a lovely fish and chips today
Anthony Dixon . 2025-05-10
MORE AT Google
Everything was very good at the trent lock when I visited. The three people who helped me feel very welcome and gave excellent service was Lou Soph and Katie
Kevin Roper . 2025-05-08
MORE AT Google
Sophie was amazing!! And food was so good!! Will be back
Sophie Rose . 2025-05-08
MORE AT Google
Seeing as ol' England was blessed with some sunshine recently, I decided to take a drive to Trent Lock and make a day of it, walking along the canal towards Attenborough Nature Reserve. However I wasn't able to walk all the way, due to there being repairs/work to the path. So I came back on myself and walked the opposite way, along the canal towards Shardlow. In a moment of spontaneity, I made the decision to stop off at The Trent Lock after a while, for a drink and some dinner. When I arrived back at the pub, there was still plenty of seating available outside, as the sun was shining and the wind was minimal, if present at all. I was served by one of the pleasant and super friendly ladies behind the bar, got myself a pint and headed to a table. After browsing the online menu, I went with the Chicken Katsu Rice Bowl and a Coca-Cola. I didn't have to go up to the bar to order, as the "Vintage Inns" pub was on hand, which made ordering from the table easy and quick. It might be a bit hit and miss at times, due to the connection (unless you're using the pub WiFi!) My drink came out soon after I had paid using the app, and then after a short while, my food came out. The presentation was good, and the food was spot on! Loved the taste of the curry sauce, combined with the juiciness of the chicken, the crunch of the pink slaw and the broccoli also, alongside the sticky white rice. An enjoyable meal and filling too! The young chap who came to take my plate away afterwards, asked if everything was alright which was nice. A lovely pub, situated by the canal with free parking. All in all a great experience eating here, especially on a warm and sunny day. I'd be more than happy, to return again in the future and sample other delights from their menu... Many thanks!
James Cooper . 2025-05-02
MORE AT Google
All 3 portions of chips were raw in the middle. The katsu chicken was burt to a crisp and the rice that went with it was gloopy and stuck together like 1 big ball, absolutely disgusting and over priced. Avoid at all costs
Lisa Evans . 2025-05-01
MORE AT Google
Really lovely pub in a beautiful location. Staff are friendly, service is prompt and the menu offers a broad range for all tastes. Food is clearly labeked and staff check for allergies.
jan ansell . 2025-04-27
MORE AT Google
Lovely food, staff Lovely and friendly. Really nice place to sit outside too.
Tara Smith . 2025-04-24
MORE AT Google
I very much enjoyed the atmosphere and staff. It was a nice night. It being located next to the canal is great for an after dinner walk. Update 18/04/25: I enjoyed another evening here. The staff is incredible. Food delicious. Cappuccino tasty. Management very engaging. Consistently a very nice experience and with such an incredible atmosphere we stayed until close enjoying music and our conversation.
G B . 2025-04-19
MORE AT Google
Have been a few times and the food is always decent pub grub. They had run out of a number of things on this visit which was a little disappointing, but really not the end of the world. I was slightly taken back when the pineapple on my gammon was bigger than the meat! Perhaps I would have preferred a smaller bit that was properly warmed, but that's just personal preference. Lovely meal and would be back again.
Lianne Sellors . 2025-04-18
MORE AT Google
A great evening the food arrived quickly and was up to the usual good standards. The staff were pleasant and helpful.
Carl McCarthy . 2025-04-12
MORE AT Google
Lucie served us she was perfect. I intensively recommend this pub it has a lovely view and a nice staff
farbod motameni . 2025-04-12
MORE AT Google
Food was good, atmosphere good and Locie was great 😃
Niayesh Nejatali . 2025-04-12
MORE AT Google
An amazing place, sympathetically furnished giving a wonderful atmosphere to this idyllically located pub. We stayed overnight in our Motorhome and had a lovely quiet nights stay. Prior to a good sleep we took some lovely canal and river walks to build up thirst & hunger. The beer garden was lovely in the sun and very welcome after a long walk. Later for dinner we ate inside. The food was stunning, fabulously tasty and well portioned. Service was efficient and welcoming by really confident staff. In an age where eating out is often overpriced and slightly disappointing Trent Lock bucks the trend…keep it up (bravo).
keith graham . 2025-04-11
MORE AT Google
Mark was great, beautiful pub great location. Really busy but service still on point and lots of friendly faces
Noah Scoggins . 2025-04-11
MORE AT Google
Mark is Amazing! Beautiful pub and great service! Keep smiling guys
Chloe Hb . 2025-04-11
MORE AT Google
Great experience at The Tent Lock! Fantastic atmosphere and friendly service from Helen and Mark. Highly recommend!
viktoriia lutsko . 2025-04-11
MORE AT Google
I will forever love this place and the service it provides. Incredibly kind and welcoming, I had Sophie as my waitress, and is probably one of my favourite waitresses, she spreads much joy and brightness to the pub. The overall atmosphere is warm and cosy, the food is very good, and well seasoned, compliments to the kitchen staff also 💖💖
Charley Durber . 2025-04-10
MORE AT Google
Great food and atmosphere and brilliant customer service from Mark and Helen, will definitely be back again soon.
keiron ball . 2025-04-10
MORE AT Google
Came here last weekend just as a little pub outing during the sunny weather and I was pleasantly surprised. Great food and really helpful staff - I was served on the bar by Lucie and she was really helpful and friendly, helped me decide on what to drink. I'll be coming back.
Georgina B . 2025-04-10
MORE AT Google
What a fantastic venue. Was there this weekend, the food was to an excellent quality and the setting on the riverside was a view to die for. Thanks to Helen & Mark, you should be proud of what you’ve achieved!!
Stephen Hathaway . 2025-04-10
MORE AT Google
Went for midweek lunch. Food and service was top notch. Welcomed by mark who was very attentive throughout. Will be back soon
Capital Shopfitting . 2025-04-10
MORE AT Google
Our family of five just had an incredible experience at this beautiful destination! Traveling all the way from the West Midlands, we were absolutely blown away by how family-friendly this place is. The atmosphere was perfect for our three kids, who had a blast exploring and enjoying the surroundings. Now, let’s talk about the food it was far beyond our expectations! Each meal was delicious, with options that pleased even our pickiest eater. The quality and variety were impressive, making every dining experience a delight. But what truly stood out was the exceptional service. The staff went above and beyond to ensure we felt welcome and taken care of, which is a rarity these days. It made our visit even more enjoyable. I can’t recommend this place enough for families looking for a wonderful getaway. We’ve already made plans to return, and I urge you to add it to your must-visit list. You won’t be disappointed!
KIngs HOME . 2025-04-10
MORE AT Google
Really nice pub to visit. Great food and drink. Service was amazing, thanks Helen and Mark.
Eve Webb . 2025-04-10
MORE AT Google
Frequently visit this great bar/restaurant being a local. Great food and atmosphere, we had great waitress service from "Hannah", nothing was too much for her to make iur experience 10/10. Friendly and polite service, great food!. Would highly recommend
David C . 2025-04-09
MORE AT Google
Sunny Tuesday lunchtime outside. Great. Food was lovely. Not the cheapest place, but high quality food and drinks.
Anita Benson . 2025-04-08
MORE AT Google
Great food and wonderful location close to the junction of Rivers Soar and Trent. Large garden area
Anthony Howarth . 2025-04-08
MORE AT Google
Lovely little pub in a scenic spot. Shame the sunday roast wasn’t up to scratch. £20 for a few boiled veggies and 2 slices of beef is a bit of a rip off. So ye, great places for a few drinks but I’d avoid Sunday lunch.
DD Banks . 2025-04-07
MORE AT Google
Meal spoilt by a yelping dog throughout. Dog friendly, I know, but that was unpleasant. Lost our custom I'm afraid
Lech Kluk . 2025-04-07
MORE AT Google
Great atmosphere lovely food and friendly staff, sophie was very helpful
Leigh-Anne Hayes . 2025-04-07
MORE AT Google
Went here with family for a weekend lunch, food was great and our server Lucie was so lovely. Her service was amazing and made our time there so enjoyable!!
kirst3n_x . 2025-04-06
MORE AT Google
Went for a birthday meal yesterday (Saturday) and enjoy the meal that much we ended up staying and moving outside to the beer garden our waitress sophie was very pleasant and helpful she found all 6 of us a bench outside to sit and help us all move outside she a credit to the pub and we all want to thank everyone but most of all sophie 😊 for making it a wonderful day
Robert Dixon-Hartley . 2025-04-06
MORE AT Google
Thank you for an brilliant time and great food and service thanks to the waitress Sophie will come again for sure
antony hartley . 2025-04-06
MORE AT Google
Tasty food, beautiful interior and very helpful staff. My grandma had a great birthday, especially thanks to our very smiley server lucie. Thanks alot!
Rowan Tidball . 2025-04-06
MORE AT Google
Lovely pub, staff look like the enjoy being there, great food, service was fab, perfect sunny Sunday afternoon treat. Meghan our server was really good, attentive and knowledgeable, we will be back!
Sam Parr . 2025-04-06
MORE AT Google
Great food, extremely helpful staff (Hannah) and service with a smile. Would definitely visit again
Sean Mcgowan . 2025-04-06
MORE AT Google
Ordered a buttermilk chicken burger 🍔 beautiful,sunny weather, all sat outside. Burger delivered tasted like from the day before,completely burnt and looking more like beef than chicken judging by the colour of the outside burnt. I had the same burger few weeks ago and it was lovely, it’s a pity that the quality is not the same.
Aleksandra Kuczynska . 2025-04-06
MORE AT Google
Had an amazing Sunday roast today, served by Hannah who was polite, courteous and professional. Hannah could not have been more attentive throughout. Fantastic meal, fantastic setting and fantastic service. We will definitely be back. A big thank you to the team 🥰
Helen Mcgowan . 2025-04-06
MORE AT Google
Lovely food and great atmosphere Our server Hannah went above and beyond to ensure we were so well looked after Nothing was too much trouble , very pleasant young lady
Mary Campbell . 2025-04-06
MORE AT Google
Great pub & great food! Served by Hannah who had amazing manners & made the experience even better. Will definitely be back!
evie lee . 2025-04-06
MORE AT Google
LOVE IT HERE!! Came by today for a meal and food was amazing and reasonably priced. Staff are very friendly, I was served by Hannah who was very polite and happy to help 10/10 recommend !!!
Ava Wood . 2025-04-06
MORE AT Google
Had a lovely experience here. Good is amazing and service even better. Our server Hannah was so helpful, polite and quick. Would definitely recommend and come back again.
sian kate . 2025-04-06
MORE AT Google
Meghan was amazing 👏 very friendly and helpful. 5 stars for sure
KEVIN ADCOCK . 2025-04-06
MORE AT Google
Really lovely place on a warm sunny day after a bike ride along the river .
JOSEPHINE CURRIE BURTON JCB EN RN . 2025-04-06
MORE AT Google
Went on Tuesday evening about 7.30 so was quiet been before but this time food wasn't up to standard,the waitress was very friendly and welcoming and gave us a free drink to compensate but as the kitchen wasn't busy you would expect your food to be perfect.very disappointing experience this time.
Don One . 2025-04-05
MORE AT Google
We love this pub Helen is great always so friendly to us. Food great service great and a wonderful location
Melanie Black . 2025-04-04
MORE AT Google
We were lucky enough to have Meghan serve us. She was super polite and very kind. Food was lovely as well.
Alex Forbes . 2025-04-04
MORE AT Google
Fantastic pub,food, it was really good and well presented. Meghan was polite and super helpful despite me not being able to make up my mind of what to get. Will come back again soon!
Robert Chudzik . 2025-04-04
MORE AT Google
Fantastic food for Mother’s Day. Service wa amazing. Everyone enjoyed everything. Thanks so much
Millie Rowe . 2025-03-30
MORE AT Google
What a spot for a pint, looking out on the river 👌
Daniel Sollars . 2025-03-28
MORE AT Google
V busy, long wait for food (50mins) that arrived overcooked. Rock hard batter on fish and vv dry. Our curry was ok Had to wait 5 mins to be seated as staff were dealing with complaining customer. Our waitress was v polite.
Andy Meakin . 2025-03-28
MORE AT Google
I've not been to a pub for a while (understatement), so after the initial shock of buying two drinks for £12 (I remember when it'd be under £3!) I enjoyed the food
Sean Milner . 2025-03-27
MORE AT Google
Fantastic place to eat. Good food, great garden by river/canal/lock, good service. Priced appropriately, didn’t feel it was overpriced given the quality was excellent.
Stephen Matthews . 2025-03-24
MORE AT Google
Megan served my family tonight. We were at the Trent Lock to celebrate my brother's 74th birthday. Megan was very polite and efficient. All our meals were excellent. Beautiful food in lovely surroundings.
Paul Curtis . 2025-03-24
MORE AT Google
We booked a lunch for two people at 2pm, we arrived at 1.45pm and after finding a member of staff we were sat at our table. We ordered food and drinks by 1.55pm, weren't told about any delay in the kitchen or anything so assumed we'd be eating pretty soon. Then at 2.20pm we were told there were no wraps left, so we could have the wrap meal either in a sandwich or as a salad. Obviously that happens so no problem, a salad would be fine. Still no food at 2.45pm so go to find a member of staff to ask (worth noting that we were sat unattended the entire time, no one asked if we wanted more drinks etc). We are told the food is coming soon. Food finally arrived. My burger, chips and onion rings look like they've been thrown on a plate, not what you're expecting at almost £20 'fine dining'. My partners food arrives, basically the wrap filling thrown on a plate, no fries either. Member of staff literally didn't even acknowledge the delay. Not asked if we wanted sauces etc, almost like they're embarrassed by the whole thing. I go up to the bar, ask a member of staff for mayonnaise and where my partners fries are. Unfortunately I was spoken to very rudely, and told "yeah". No apology or explanation. My partner then finds someone else to ask, eventually we get the fries and mayonnaise, but by this point I'm already finished. Still no apology. We ask for the bill, and to be fair at this point we are apologised to and they agree to a deduction from the bill. We were told they were very busy, but every table around us seemed to be experiencing the same issues. So what was meant to be a nice lunch as a treat turned into almost 2 hours or awful service and being treated like an inconvenience.
Matthew Lake . 2025-03-22
MORE AT Google
I was really disappointed with the lunch service on Saturday 22nd March. I had booked for 13:00 and it was gone 15:00 before we were served. Resource planning is a simple task that most duty managers can handle. Rather than thinking of profits, it might be better to only seat people that the restaurant can handle.
Ben Wild . 2025-03-22
MORE AT Google
Tiny portions at extortionate prices. I thought £8 for grilled chicken breast was good but I was extremely disappointed. You would get more breast off of a day old chick. I genuinely believe they cut a chicken breast into quarters.
Isobel Potter . 2025-03-16
MORE AT Google
Bit of a mix up on food, all good in the end.
Glenn Manson . 2025-03-10
MORE AT Google
Nice pub next to the lock, at the meeting of the Trent and the Soar. Nice beer garden, great views over the Trent.
Alec Hartopp . 2025-03-04
MORE AT Google
LOVED this pub along the water. Beautiful garden full of outside tables and lively swans and birds. The staff was lovely. Meghan was our server and she took good care of us.
Brooke Morrow . 2025-03-04
MORE AT Google
Lovely pub with seating inside and outside. Had a pork belly which took over an hour to arrive. It wasn’t cooked properly, very soft on top and not crispy 🤮
Zoe Hebden . 2025-03-02
MORE AT Google
Booking on the app was easy, although we did have to confirm that one of our party had a nut/seed allergy. So, surprised to seeds on the first course. Otherwise, lunch was excellent with an excellent standard of food and generous portions. Service was exceptional and the atmosphere relaxed. Great experience.
Murray Stewart . 2025-02-28
MORE AT Google
What a wonderful pub and the food is very good. The service was very good but slow as the lady was on her own. Must try the fish pie, the best fish pie we tasted
Ping Lee . 2025-02-27
MORE AT Google
Fantastic place to stop off and eat a freshly cooked meal. COELIACS catered for with a great menu especially the fish and chips. I've been COELIAC for over 30 yrs. Staff are friendly and very helpful Looking forward to our next visit already.
derek mason (perry) . 2025-02-23
MORE AT Google
Food, service and staff are excellent here. Would definitely recommend, and we will definitely visit again.
Jason Coutts . 2025-02-23
MORE AT Google
Great meal at The Trent lock pub,food was really good well presented and friendly staff.Had a meal at night and a full breakfast both excellent , would highly recommend.Thanks to Mark for his hospitality.Cheers Wayne.
wilfy harris . 2025-02-23
MORE AT Google
Brilliant event. Best 3 course meal for ages. Great service too, highly recommended.
Stuart Halliday . 2025-02-22
MORE AT Google
Food was fantastic but only 1 member of staff at the ordering stations and bar. She was friendly but poor at her job. Spilling beer and letting people jump the que. Get more staff for the prices paid for food.
Jack J . 2025-02-20
MORE AT TripAdvisor
Great food atmosphere and service
dave clarke . 2025-02-20
MORE AT Google
Love nothing more that a stroll down the canal to the Trent Lock. Nice pub whether you are sat inside or out. Good drink selection but found the food quality lacking lately. Menu options seldom change with very limited vegetarian/ vegan options. Ordered a trio of bar snacks last time- cheesy garlic bread lacked both garlic butter and cheese, the halloumi fries were nice but the chipotle jam had been watered down into a tasteless runny liquid which dripped straight off the cheese fries and the chorizo was very salty. All in all disappointed. Will think twice before ordering food here again.
jimbob2195 . 2025-02-19
MORE AT Google
Very cosy pub, tucked away on the Trent bank. Surprisingly spacious but cosy at the same time. Decor is very nice, service very promt, prices are what you would expect for this type of venue
Adam Morley . 2025-02-15
MORE AT Google
Great location for a pub right by the river. Food was really good quality with swift service, inside the bar is modern with a nice atmosphere
Mark Jones . 2025-02-13
MORE AT Google
The situation of this establishment is lovely as is the interior . However the Indulgent Lasagne that my sister and I had the misfortune to order was appalling . Never in my 72 years have I been served up such a terrible meal .There was a layer of pasta followed by a thin tomatoey looking sauce that contained no beef and was in fact just slop . Followed then by another layer of pasta with cheese on top . If you go to this Inn to eat order the pie of the day if you can get one avoid the Indulgent Lasagne like the plague
Glenis Foster . 2025-02-04
MORE AT Google
Came in for Sunday lunch was served by Katie whole experience was amazing will be back next Sunday !!
Twxng . 2025-02-02
MORE AT Google
Had a great night at the quiz hosted by Kian, would definetly recommend!
Hol Col . 2025-02-01
MORE AT Google
Food was great Can’t fault the server (think it was Katie) she was attentive and saw to our every request Will be back again
Leigh Potter . 2025-02-01
MORE AT Google
Great food and excellent service from Georgia
Greta . 2025-01-31
MORE AT Google
Fab night shared during the Friday night quiz, Kian has entertained our table
Dawoosnam . 2025-01-31
MORE AT Google
Absolutely amazing service, food was delicious. Lovely atmosphere very relaxing .
Cheryl Larcombe . 2025-01-26
MORE AT Google
Service was great and so joyful. Our server; Kian was fantastic and so engaging. Great experience and lovely food!!
Latoya Atkinson . 2025-01-18
MORE AT Google
Was served on Wednesday gone by a lovely staff Sophie very quick and efficient and hard working! Very pleased with the cleanliness and food quality very fast and warm food! Thanks Trent lock.
Chloee Hartt . 2025-01-17
MORE AT Google
Was an amazing experience. Had Sophie as a waitress and she did an outstanding job, she went above and beyond to ensure my group was well looked after.
Aceofspades Bray . 2025-01-16
MORE AT Google
Had a lovely meal here on Monday the 13th with a friend and my friend has some allergies and we was served by a pleasant young lady called sophie she was very helpful in helping us decide on our meal thank you sophie you are a credit to this establishment.
Rd hunter . 2025-01-16
MORE AT Google
Absolutely 💯% Lovely food served by the lovely Lucy 😍
Jean Castledine . 2025-01-16
MORE AT Google
It was a pleasure to be served by Lucie on my recent visit to the pub. She made the experience exceptional, explaining the menu and cracking a few jokes while staying professional. The food was great too! If you're stopping by ask for Lucie!
sam . 2025-01-16
MORE AT Google
I came here on Monday the 11th and had a cold beer i was served by sophie and had a peaceful night after my walk down the Canal i have been a few times now i definitely recommend
josh taylor (jt) . 2025-01-16
MORE AT Google
Great location, nice pub and food
Gareth Shaw . 2025-01-15
MORE AT Google
Lovely pub with great atmosphere. Lucie our waitress was really friendly and helpful. Good roast.
Emma Farrow . 2025-01-14
MORE AT Google
Great spot, nightmare in the summer when it gets warm and people come flocking.
Rich H . 2025-01-14
MORE AT Google
Lovely lunch here today. Steak pie, perfect chips and chicken schnitzel. Followed by a walk along the flooded river. We'll definitely come again.
Barbara Guppy . 2025-01-08
MORE AT Google
Food arrived cold. They had no pizza and offered no apology. Apparently I am a pal of the server. At least he kept calling me Pal.
Rob Worley . 2025-01-08
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in East Midlands
19 Opinions
We bought a Groupon offer based on the picture on the advert on Groupon. All we got was 3 tiny finger sandwiches with minimal filling. A cheese straw which was half the size shown in the picture. No pork pie. No sausage rolls etc. A packet of crisps shared between us. Scones were nice but our cakes were cherry slice which was topped with a very runny icing & a tiny child size fairy cake topped with hundreds & thousands. Don't let the pictures fool you!!!
3108 Opinions
kathleen in the soft play area was amazing and incredibly kind enough to allow us in to play just after 7. would 100% recommend for anyone with children as the staff are lovely.
161 Opinions
2263 Opinions
Fish chips and peas straight out of a packet I think. Not good value for money either.