Based on 4.285 opinions finded in 2 websites
Opinions
Service was great and so joyful. Our server; Kian was fantastic and so engaging. Great experience and lovely food!!
Latoya Atkinson . 2025-01-18
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Was served on Wednesday gone by a lovely staff Sophie very quick and efficient and hard working! Very pleased with the cleanliness and food quality very fast and warm food! Thanks Trent lock.
Chloee Hartt . 2025-01-17
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Lovely place, lovely food, lovely staff. Props to Sophie for being attentive.
Leigh-Anne Hayes . 2025-01-17
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Lovley evening, Sophie was our server and she was a delight
Sophie Rose . 2025-01-16
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It was a pleasure to be served by Lucie on my recent visit to the pub. She made the experience exceptional, explaining the menu and cracking a few jokes while staying professional. The food was great too! If you're stopping by ask for Lucie!
sam . 2025-01-16
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Absolutely 💯% Lovely food served by the lovely Lucy 😍
Jean Castledine . 2025-01-16
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Had a lovely meal here on Monday the 13th with a friend and my friend has some allergies and we was served by a pleasant young lady called sophie she was very helpful in helping us decide on our meal thank you sophie you are a credit to this establishment.
Rd hunter . 2025-01-16
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I came here on Monday the 11th and had a cold beer i was served by sophie and had a peaceful night after my walk down the Canal i have been a few times now i definitely recommend
josh taylor (jt) . 2025-01-16
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I came here a little while ago for dinner with my mum, the food was amazing, we had Sophie as our waitress who was absolutely incredible, honestly the service here is great, I’d definitely come again 💖
Charley Durber . 2025-01-16
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Was an amazing experience. Had Sophie as a waitress and she did an outstanding job, she went above and beyond to ensure my group was well looked after.
Aceofspades Bray . 2025-01-16
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Great location, nice pub and food
Gareth Shaw . 2025-01-15
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Great spot, nightmare in the summer when it gets warm and people come flocking.
Rich H . 2025-01-14
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Lovely pub with great atmosphere. Lucie our waitress was really friendly and helpful. Good roast.
Emma Farrow . 2025-01-14
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Lovely lunch here today. Steak pie, perfect chips and chicken schnitzel. Followed by a walk along the flooded river. We'll definitely come again.
Barbara Guppy . 2025-01-08
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Food arrived cold. They had no pizza and offered no apology. Apparently I am a pal of the server. At least he kept calling me Pal.
Rob Worley . 2025-01-08
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Had a really wonderful time here, service was excellent Laura laughed at all our unfunny jokes and had great meal recommendations. The food was excellent, and the decor was lovely. Can't wait to go again
Sky Blue . 2025-01-07
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Location is great for morning walk, running. Food is excellent.
surendra nath . 2025-01-02
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Lovely food, great service and friendly staff... A wonderful cosy afternoon..
Diane Harriman . 2025-01-01
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Great atmosphere. Good food. Lovely staff.
Jane M . 2025-01-01
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Main course food was luke warm unfortunately.
Audrey Reek . 2025-01-01
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Great pub with a lovely atmosphere and great service. Our server, Laura, was very friendly and made us feel super welcome and we look forward to returning.
Dave Holloway . 2024-12-31
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Good food,nice staff. Sunday roast really good.
Michael Snow . 2024-12-29
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Very cosy, with some of the nicest food I have eaten in a while.
Lee . 2024-12-23
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Our server Hannah was excellent and patient. Very good food, generous portions, great selection with lovely staff and atmosphere.
Becca B . 2024-12-22
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Food was great, Hunters Chicken Snitzel and Chicken Salad, greeting and service from Lucie was great. Will be back..
Jonathan Rowley . 2024-12-21
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Had a lovely visit today for a family festive gathering. Was served by Helen and she was so lovely. She recommended an amazing red wine and talked me into getting a liqueur coffee which was also delicious. Will be back soon. Thanks all.
Millie Rowe . 2024-12-21
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Lacked any festival feel. The food was cold and the extra items ordered were undercooked. I was disappointed with the meal considering the price is quite high for a pub meal. Would think twice about going again.
Lyn S . 2024-12-16
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Party of 3 3 main..3 desserts 3 soft drinks £118..OVERPRICED That probably why the was only a handful of people in
[LEO]Highdryss . 2024-12-16
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Cosy pub on the river for families/couples or small groups. Allows dogs. Has a great fire place and in the Summer a great outdoor area.
N Street . 2024-12-15
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Went for breakfast, good selection. It was lovely
Helen Church . 2024-12-15
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We had a Fantastic Day we had our family Christmas get together they all looked after us wonderfully xx
Dorothy Cole . 2024-12-13
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The place itself and the location are excellent. We got there for a late Saturday lunch as the earliest time we could get a table, so the service was a bit slow at first. But we were late enough for the main lunchtime crowd to leave and the place empty out. As a result we ended up spending 4 hours over a very leisurely meal without being rushed out or feeling at all pressured by the staff. I had the pie, which was more crust than filling, although both were excellent. Overcooked carrots and sprouts were a disappointment. The others in the party had no issues at all with their orders.
Robert Ackrill . 2024-12-10
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Genuinely amazing food from the festive menu, get the brisket yorkies they’re a game changer! Amazing service from Emma. Truly a lovely evening with great food drink and atmosphere. Thankyou :)
Emily Colley . 2024-12-10
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Food was alright, could have had more flavour on some of the dishes. Service was fairly slow despite being the only ones in the restaurant. Staff could have been more knowledgeable
hannah taylor . 2024-12-10
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Always use this pub when in the area and it is always 5* went in there for breakfast this morning and we were not disappointed. We were served by Kian and he was attentive and professional without being overbearing. Yet again a lovely experience thank you
Alma Murphy . 2024-12-01
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Great food staff and atmosphere
Les Gowan . 2024-11-27
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I very much enjoyed the atmosphere and staff. It was a nice night. It being located next to the canal is great for an after dinner walk.
G B . 2024-11-27
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The best pub in the area! Excellent location , wonderful decoration and good food. The dedicated and friendly staff members go above and beyond to ensure that every customer feels welcome and well taken care of. I highly recommend it .
Athina Benia . 2024-11-26
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Best pub around, staff excellent big shout out for Kieran always happy go lucky top barman, and the food is excellent
Michael . 2024-11-25
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Warm and cosy despite the cold weather. Great friendly atmosphere and service. Very festive , decorations look great
Liz Burkes . 2024-11-23
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Kian is an absolute star made our meal so much better with his humour
Colin Mitchell . 2024-11-21
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Came in for a steak and it was absolutely gorgeous, kian was such a sweetheart and made us smile the whole way through
Colin Mitchell . 2024-11-21
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Laura,my server was excellent. Beautiful food in lovely surroundings.
Paul Curtis . 2024-11-18
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Roast potatoes had been around to long and gone chewy. We were brought the wrong hot puddings and they were cold too. lol
Andy Mortimer . 2024-11-14
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Food was great - but again only luke warm. This is the second time this has happened. I believe the food came from the kitchen hot - but was put on cold plates. So halfway through eating, the food was only luke warm. Please put the food on hot plates. Most other restaurants do this. However, it's a nice place to eat and would recommend.
dave harrison . 2024-11-09
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Chose here to celebrate our anniversary. Very slow poor service. A couple of staff were too busy chatting to care. Good food, shame we couldn't wait any longer for a desert.
Mandy Bowyer . 2024-11-08
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Had a good time would recommend
Twxng . 2024-11-08
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A very poor night for my grandaughter,s birthday spoiled by slowness, poor food and service.
Jayne Roberts . 2024-11-07
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Lovely place! Great atmosphere and nice food 🤙. Dog friendly as well. Very welcoming staff.
Mati q . 2024-11-03
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Gorgeous area, lovely restaurant, such awesome service and GREAT food
Lesley Greyling . 2024-11-01
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Fabulous for food, atmosphere and service
Lisa Eagleton-muir . 2024-10-28
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Only two ales available on Draft. Not much of a choice if one is off.
Karl Baldwin . 2024-10-23
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Beautiful place to have a drink outside
Steven Halford . 2024-10-22
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The male member of staff that served us was excellent and went out of his way to make sure I was ok as I have Yeast and soya allergies.He was polite,helpful and nothing was too much trouble.This was the first meal we have had but will definitely be going again as we have moved within the area.The food was excellent.
mark thorneycroft . 2024-10-21
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Nice place to visit next to River Trent . Staff is always welcoming.
P Dins . 2024-10-21
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Great food, very good waiting staff. Really nice pub with a lovely garden and near to walks along the canal. Parking and easy to find.
Tabitha Peterken . 2024-10-20
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Nice chain pub type place. One of the best Sunday roasts I've had at a restaurant though. Will go again.
Jonathan Jones . 2024-10-19
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Nice food...good ambience.. friendly, smiley staff. Excellent salad with pomegranate seeds etc.. Beef burger a bit hard going to chew through. Great calamari .and beetroot aranchini..
Pamela Cooper . 2024-10-18
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The food was fabulous all 5 of us had a different dish. It all arrived together, lovely and hot and we all enjoyed our choice. Even my very fussy 89 year old dad, who ate every piece of his steak. He even ate all of the triple cooked chips which were also delicious. The staff went the extra mile to ensure the desserts and coffees finished the wonderful visit in style. Thank you team for meeting our requests and making the visit a memorable one! Well done 👏
Tina Dalzell . 2024-10-16
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Had a great meal this week with my partner! Sophia was super friendly and very accommodating. Can’t wait to come back, especially with the great discounts on the app!
Caitlin Louise Such . 2024-10-05
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We visited on a busy Saturday, despite the kitchen having issues caused by the weather and a mix up with our booking from our side the staff were amazing at accommodating us. We had a wonderful meal, all the staff were helpful and friendly. Thank you for a fabulous experience.
Katie Hines . 2024-09-29
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Great food and lovely cosy atmosphere
Mark Dickens . 2024-09-23
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We drove up for Sunday lunch and a walk by the river. We had three courses as well as drinks, and were taken care of by several lovely servers, including Katie who was fab. Our camembert starter was delicious, and the rib-eye steak was incredible, absolutely melt in the mouth. I really enjoyed my pork belly Sunday dinner as well, very flavourful, would be helpful to be served with a steak knife though as it was difficult to cut with the normal dinner knife! Had the mini desserts and hot drinks to round it off, a great visit, we’ll be back! :)
Emma Louise (emmaxlr) . 2024-09-15
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Popped in this afternoon on a bike ride. Fist time I've been here but still definitely go again. It was a beautiful place to stop and sit in the garden and inside was beautiful as well. I saw other people's food coming out and it looked delicious. I'll definitely be coming back again
Adam Bevan . 2024-09-08
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Plenty of outside seating for when the sun shines, as well as inside tables. We enjoyed a variety of lunchtime snacks which we ordered online via the Trent Lock app. Only snag was the onion rings did not arrive with the order and we had to ask for them. Food all freshly made and tasty. Good choice of soft drinks and non alcoholic beers. A pleasant pub by the canal
Linda Henderson . 2024-09-07
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Only went for a drink so cannot comment on food and service. Beer garden was quite busy but it was one of our nicer days..
Andy Bennett . 2024-09-06
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Prompt and friendly service. Good manu choices, great beer.
Keith Freegard . 2024-09-05
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I haven't been for years and it was really refreshing to visit The Trent Lock. I could not fault the food...it was brilliant. I had the steak and was cooked perfectly. The staff were attentive and friendly. The atmosphere is warm and welcoming and a really nice place to have a meal. I will definitely be returning.
Frances Clark . 2024-09-04
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Called in for a quick pint. A very lovely and friendly pub and dog friendly
John Bell . 2024-09-03
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We walked down from Attenborough and were looking forward to a good pub feed - we weren't disappointed. Our server, Lucie, was very helpful and friendly. Sat outside with our dog and everything was spot on - food was good and all eaten up, and the drinks were perfect. Well worth the walk.
Neil Garlick . 2024-09-01
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Great service by Katie, great food, amazing pub
Jason Crisp . 2024-09-01
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We had a lunch today, the food was delicious. And Sophia provided us a nice and professional service. We had a great time.
劉樂希 . 2024-09-01
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i was served by a girl called georgia a few days ago and she was lovely and her service was amazing, she was always happy to answer my questions regarding the menu, really made my experience there amazing
amelia a . 2024-09-01
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Honestly the best place i've been a woman Lucie came up to me to help me get my order and that and it was a very kind and warming place to be around and the food was excellent i'll definetly come back again if given the chance
NorthStar56845561652 . 2024-08-31
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Caitlin was very welcoming, friendly and smiley! She’s very knowledgeable in the food and drinks on offer and helped me loads with my dietary needs!
Caitlin Such . 2024-08-31
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Fantastic food, wonderful service. First time somewhere like this. If you visit, ask for Lucie, she'll take good care of you!
Bo Hal . 2024-08-31
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I booked a table in the restaurant area and the food was delicious. Thanks to our waitress Sophia, who was very friendly and accommodating, our meal was enjoyable from start to finish. She was super attentive and made our visit delightful! Highly recommended!
Karena Lam . 2024-08-31
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Had a lovely time, overall nice atmosphere and was served by Sophia; lovely girl and very helpful would go again
Jess Hopper . 2024-08-31
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Awesome experience at Trent lock! The environment is very welcoming, and the service is reliant and speedy. Lilly and Caitlin were especially helpful, everything was done perfectly. Definetely recommend this place for a family dinner.
Dasha . 2024-08-31
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Amazing food, lovely waitress called Georgia who served us our food and drinks, very polite and great customer service! Lovely location with a really nice seating area outside, which is great when it’s warmer weather. Will definitely be coming back & recommending.
Leah Blakeman . 2024-08-31
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Nothing was to much trouble for our server Georgia. Polite and worked with a smile on her face
Mark Davies . 2024-08-31
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Came here the other day and had a fantastic meal, the food was yummy and service was great. Had the pleasure of being served by Georgia, she’s an asset to the company and really did her best to ensure we had a good time, thanks! Will definitely return.
Neg Rogers . 2024-08-31
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Came for food yesterday the food was lovely and was served by Georgia and she’s quality definitely be returning!
Dane Harrison . 2024-08-31
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Came in recently for some drinks and a bit of food, it was such a good atmosphere and our server Georgia was amazing. Would highly recommend!
Grace Evans . 2024-08-31
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Quite nice shop. Really enjoyed my meal and the waitress Lucie was a darling.
Noelle H . 2024-08-31
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My waitress Lucie saved my life. I thought I'd be sneaky and bring in some outside food to snack on while I waited for my dazzling meal. I'm a big girl you see, I gotta have those snacks in between meals. But lo and behold, I started to choke on that sneaky snack! I could feel myself turning blue in the face, the world was going dark... and suddenly, a great warmth enveloped me. Lucie had grabbed me and was performing the hemleich maneuver on me! But that's not all, she ended it with the cleanest suplex I've seen in my life! Lucie is a true hero, I'm so happy she was my waitress and was able to save my life.
Catherine Cretsinger . 2024-08-31
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Recently came here for a family meal. Our server, Lucie, was excellent and was really caring and understanding when it came to helping our autistic child make an order. The food and atmosphere was also really comfortable, and I'm definitely going to come back again!
Nate . 2024-08-31
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Everything was very good at the trent lock when I visited. The two people who helped me feel very welcome and gave excellent service was Georgia.
Kevin Roper . 2024-08-31
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Came in for breakfast, there's a great variety of options and the food I ordered was great! Lucie was the waitress that served me and she was very kind!
Andrew D . 2024-08-31
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Lovely food, good vibes, kind staff 10/10 would recommend :)
P “DdiddyP” . 2024-08-29
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Lovely food and great service from Sophia. Perfect after a windy walk along the canal.
Rebecca Everett . 2024-08-25
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Came in for a meal with some old friends last Sunday and everything was perfect! The Sunday trios were absolutely to die for. Caitlin our waitress was polite and friendly and her customer service skills were top notch. She made everything really special for us and is a great asset to your team! Only down side was a long wait but Caitlin kept us informed on how long it’d be and honestly it is to be expect on a busy weekend! We cannot wait to come again! Thanks Caitlin and the rest of the team!! Xx
Gemma Demsin . 2024-08-24
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Lovely food in nice location. Second visit and already planning our next when travelling south
Nikki Cooper . 2024-08-23
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I booked a table in the restaurant area for today, and the food was delicious, as well as the atmosphere of the place. Thanks to our waitress, Lucie, who was very friendly and accommodating, our meal was enjoyable from start to finish. She was super attentive and made our visit delightful! Highly recommended!
Letisia Seraphina Eranthis . 2024-08-22
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Went in for a drink with some mates and had a great conversation with our server, Lucie, who was very friendly and helpful. Will definitely be visiting again and recommending to friends and family
Jai Mehra . 2024-08-21
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Quite a long wait between courses, not actually problem for us. Delicious food. . Thanks
Rosie Chitty . 2024-08-21
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Overall a bit average, nice location next to Trent, but food very average, plus lots missing from menu, no pizzas- ran out of pizza dough, definitely worth sending chef on a course to learn to make pizza dough, no chocolate ice-cream etc. food took forever to arrive, not very busy just slow, finished main course plates left on table whilst pudding being eaten. Nice location, but just very average, would come back again
michael twamley . 2024-08-21
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Fantastic service from Molly! Made our day 😊 Pub itself is very cosy and well laid out and the food was nice too and not at all expensive
M Naylor . 2024-08-19
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Lovely serene spot. Great staff, food and will definitely return.
Martin Mcdonnell . 2024-08-19
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Absolutely amazing environment, especially outside in the beer garden, but you can say the exact same about the interior. The food is absolutely amazing, I would especially recommend the steak sandwich! The staff are always lovely, but when it's busy there can be a bit of a wait for food and drinks. The order from the app service works... But I would always recommend going to the bar, because it takes quite a long time for the order to process and arrive.
Lewis Cuthbert . 2024-08-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3786 Opinions
Very unwelcoming manager. After waiting in the entrance for someone at the 'please wait here sign', the gentleman there politely said we where welcome to have a drink at the bar but there were no tables available to sit at as they were fully booked. We thanked him and we ordered our drinks. Whilst the drinks were being poored we were then approached by the manager, in a very confrontational manner saying" have you just let yourselves in". We tried to explain that we had waited at the door, and spoke to gentleman there whom had welcomed us in, but he rudely kept cutting us off saying no walk ins today. There was no signage to say that no drinks where being served, nothing on the Web page or Facebook page and the staff had happily allowed us in and began to serve us. We have visited bartlewood lodge on xmas day for the previous 6 years to toast a drink to my brother whom got killed after finishing a shift working there, and whom is buried at Dale Hill next door, and to toast to the staff as a thank you for there support. The New manager was point blank rude, insensitive, uncompationate and ruined a moment for a still grieving family. Very disappointed to say the least
914 Opinions
Although we were warned there was a wait for the food, when it arrived the food was faultless. I had the salmon with green beans, potatoes and tomatoes, the best part was it was delicious, succulent and hot from the first bite to the last. My husband had a pie with mash and green veg with rich gravy, he said, “it was very good”. I would definitely recommend.
1381 Opinions
Typical spoons, great service, great prices and decent grub. Does what it says on the tin.
3005 Opinions
Amazing Sunday lunch will deftly come again food out standing kids had tomato pasta with jacket and beans they loved and eat it all will deftly call again thank you