The Town House in Broadland

Great evening at the town house. Food was lovely and the staff are so friendly and helpful especially Mark, he went out of his way to make it a lovely birthday meal, when a rendition of Happy birthday was had. He helped with my mums food by cooking something off the menu to satisfy her needs. Entertained the kids with colouring books and pens and an asset to the town house.

Nothing special as from 2 days ago now weighing the meat very embarrassing for the person serving the meat company said staff giving away to much meat

Beautiful place to relax with family and a beverage

Excellent service, friendly staff, lovely food.

I’ve been here before and it was ok not great but ok. However, tonight it was diabolical the worst meal ever and the waitress trying to pull the wool over my eyes. So we ordered and paid. Got our drinks, you know the drink you like to drink with your meal. Not tonight though I had mine sipped all the way down then chewed on the ice whilst still waiting for our meal. That may sound a bit picky but 3/4 of an hour waiting for a pizza that never came might put a better light on things. A bad smell of burning came from the kitchen. Eventually we had no choice but to search out a member of staff to ask when were we going to get our food. Oh dear the chef forgot. Great but said he had burnt them but didn’t bother to tell us, so would put on fresh ones but only after we asked. Eventually they came. But only 2 other customers in the entire restaurant they were not exactly rushed off their feet. I had a margarita. I generally like a margarita but this was crispy, thinner than the paper the menu was written on and yes burnt. Where’s the chips we ordered. Here comes the wool over the eyes. Mmmm they come at a separate time. Like 15 minutes after we finished eating the paper. I could have gone outside got in my car gone back to where I live gone to our local chippy and driven back quicker. You ever had those biscuits known as “Thins” well compared to this pizza they would be known as “thick’s” I would have taken photos but I didn’t have macro lens for the thickness. I hate giving a bad review but having heard a member of staff say “Oh S#%t there’s chips as well I’m going to. we will never be back, shame because the Town house in years gone by was usually good. I couldn’t/ wouldn’t recommend anyone go there for pizza based on this experience. Especially when there are other better restaurants close by.

Great food, great staff, nice surroundings. Not wheelchair accessible in terms of any ramp, instead there are several steps. Staff apologetic and said Council will not allow alterations, as it is a listed building. Need more staff as service could easily become slow, if it got busier. Would highly recommend. Thank you 😀🙏

Place seems lovely. Went there at 7.30 pm, it had been busy and there was only gammon for the carvery. We were offered chicken breasts also and sausage though so happy with that. Pretty good prices. View of the River is pretty. Would definitely go back just earlier for the carvery.

I had a carvery, chose beef as my meat , unfortunately it wasn't edible, no taste , tuff & chewy .Wouldn't recommend . Atmosphere was more like a kindergarten. Lady in wheelchair had to be carried down flight of stairs to access restaurant by 4 people.

Came in for £6 carvery gammon was amazingly soft d tasty. Girlfriend didn't fancy carvery so took advantage of the 50% pizza so fresh and filling. Sat down by the river what a fantastic view. Some ongoing maintenance work but didn't bother us. Staff were helpful and friendly couldn't do enough for us.

Good Carvery, nice view and good service

Stayed 1 night 10th May with friends,, Great stay , great atmosphere and the staff , Charlotte, Gemma and Mark were excellent,, couldn't do enough for u , Weather was superb too ,, bonus , And the pornstar martinis were flowing, We will be back ,, thanku 🙏 ❤

Nice quiet pub that focuses more on the food and hotel side of things. Polite helpful staff and a good breakfast and carvery. Clean rooms with everything you need. Would stay again. Also very close to city but far enough away to have a good night sleep.

Great place, good food for the reasonable price you pay. Thank you

Food was perfect came out hot and fresh, Had loverly service from a young lady named poppy she had a great attitude and good work ethic. Atmosphere was amazing overall had a great time and would recommend to anyone who wants a loverly meal.

Two and a half years ago I came for a carvery whilst visiting my family (on holiday from Australia), this holiday the only thing on my itinerary apart from hanging out with siblings and their kids was to come back! Absolutely fantastic food, and friendly staff! See you in a couple of years 😁

Table for 9 people - only 8 mains turned up. 9th main was a salad, and when it finally arrived it was a side salad, not a main, but the server had gone before we had chance to query it. Eventually a main salad was delivered with an apology that the chef hadn’t noticed it was a main. Ordered dessert and 3 of them didn’t turn up. Waitress said she had to go and make them herself! This place was always our go to for a carvery, but no more. It has gone downhill quite considerably and we won’t be back.

A Delightful Sunday Experience Today, I enjoyed a delightful Sunday carvery accompanied by a refreshing glass of orange juice for lunch. The turkey was moist, and the roast potatoes and vegetables were cooked to perfection—all for a reasonable price of £15.64. My friend and I opted to have our lunch outside to soak in the lovely weather and the beautiful view. Although finding a parking spot can be a bit challenging, I was fortunate enough to secure a space right outside the premises. Overall, it was an enjoyable afternoon, made even better by the welcoming staff!

Great service, great vegan options, ulianna was very helpful host!

Uliana was really polite and friendly! Lovely views of the river and a good vegan selection.

Food and drinks were really good was lovely sitting outside in the sun. Marc was really helpful and the service was great.

Thank you to Juliana for amazing service for helping out with baby high chair and providing smiles and cutlery for my friends little one :) thanks again Defoe be coming back again !

Friendly staff, lovely food and affordable prices

Had a one night stay with my 2 daughters, family room is huge! Lovely and clean with beautiful views over the canal. Breakfast was delicious and great value for money! Staff Lovely and friendly and very helpful. Would definitely stay again!

We met friends here for the unlimited breakfast and it was spot on. Matt was behind the bar and gave us a warm welcome. We had 2 adult breakfasts amd a child's breakfast, 2 of which were vegetarian. At £7.49 for the adults and £5.49 for the kid, it was superb value for money. Lovely view over the river too. Highly recommended for a decent, no frills, unlimited breakfast with great service. Thanks to Matt and the blonde lady (we didnt get her name!) who were looking after us, they were great!

Visited today for lunch, I must say we enjoyed the carvery and the ambiance. However, we are disappointed with the lunch my daughter was served. She loves mac n cheese and she would order it in any restaurant we go to and she’d finished it every time. However, this is the first time my daughter did not enjoy her mac n cheese. She said the sauce is watered down, I tried and it tasted like out of tin. And the pizza dough balls are tasteless and over all doesn’t look appetising at all, also had to wait long for it to be served for a bowl of mac n cheese. Not worth it for the price either. She did not finish it and ended up buying her something somewhere else instead. Not the kind of Sunday lunch we were hoping for all of us unfortunately so giving 2 stars for food for that reason.

Great place to go and relax by the river

Awfull spent evening with a few ants on table a dead wasp also. Went for Cheese Bacon Burger optiion well Burgers thin and not tasty a small bit of bacon and cheese.Waiter collected meal after we finished asked what was wrong with food.On finishing drinks found the Manager a full refund was given wont be visiting again.

Pub and hotel were both great! But I do have to mention especially that Mark was wonderful, he was super helpful and was working really hard! Thank you so much Mark!

Service was amazing. Uliana served with her beautiful smile. Place is lovely.

Very nice carvery, friendly service from Qliana & a relaxed atmosphere. Beautiful setting by the river too. Would absolutely recommend.

We had the carvery which was nice. The potatoes were a little dry but apart from that, it was a good carvery. The ice cream sundae afterwards was also good. We were served by Yulia who was very polite and helpful.

Great vibe, felt very comfortable and welcomed. Music wasn’t too loud so we could all enjoy conversation. They were able to seat us quickly. Charlie was very helpful dealing with allergy issues. Uliana and the team were exception at looking after us at the table, keeping it clear of dirty plates and ensuring everything was to our satisfaction.

Wonderful food with a great selection. Nice atmosphere and efficient and friendly staff, especially Uliana, who recommended a tasty dessert. Will be back.

All staff very friendly and happy, especially our waitress Yuliana.

Lovely food, good prices and range of food and drink. Lovely service from the manager Charley and server Uliana. Went over and above for our gluten free guest.

Nice food and very friendly staff !

Here's a 5-star review for the carvery at The Stonehouse: ⭐️⭐️⭐️⭐️⭐️ I recently visited The Stonehouse for their carvery, and it was absolutely fantastic! From the moment we walked in, the atmosphere was warm and welcoming. The staff were friendly and attentive, ensuring we had everything we needed. The carvery itself was exceptional. The meats were cooked to perfection – tender, juicy, and full of flavor. The selection of vegetables was fresh and plentiful, and the gravy was rich and delicious. Everything was piping hot and served with generous portions. I also loved the variety of sides and the dessert options were a real treat to finish off the meal. It was a great experience from start to finish, and I’ll definitely be back for another round of their amazing carvery. Highly recommended!

Uliana lovely lady, the staff very friendly, carvery delicious

Always friendly staff, eapecially Gliana from Ukraine

Although I ordered our carvery through "just eat!" I have to admit I was impressed. The food was delicious, especially the mash potato! The beef was melt in your mouth & the gravy very tasty. Will 100% be going for a carvery there very soon. Will add that the packaging is great as can be recycled & had obviously been well thought out. Great job at "Stonehouse " from the Townhouse. Thanku 4 a luvlee Sunday dinner. Can't fault. 😋

Perfect place. The best waitress Uliana ❤️

Delicious carvery. Incredible staff, definetely coming back. Amazing place for a family lunch. Lots of desserts to choose from. Very clean space. Chef who served us carvery was very friendly and kind

Very nice meal as alway. Can recommend.

Mark served us tonight and was soo lovely and friendly. We enjoyed our experience and food was good

Decided to have a carvery last minute and couldn’t fault the service provided by Mark. Drinks along with the carvery ticket were delivered quickly and super friendly. At the end of our carvery Mark approached us with a smile and offered a free brownie! Will definitely be coming back😊

Just finished a Honey Porker pizza - fantastic!!!!!! I’m hooked 😆

Great place for food or drinks. Made to feel very welcome and the rear beer garden by the river just tops it off!

Here all the time, good quality and price, lovely staff and Ella is fab xx

had such an amazing meal here today, service was so good, staff are so friendly and welcoming. Will definitely be going back!!

Perfect Guinness Perfect Carvery & the vest roat potato's I have ever eaten. Oh don't forget the amazing river view.

Came in on sunday 16th March. We had to wait to be seated but lady welcoming was friendly and chatty. Ordered on the app really quick and simple. Carvery was the best I've had in a long time (that I haven't cooked). Beef was tender and juicy, roast potato's cooked to perfection. Topped of with and apple pie and a guinness. Couldn't ask for better

great food pizza was the best miss the philly pizza tho! madri os the best. great service all round really friendly staff

brought my girlfriend in here for date night, the view was incredible over the river. food and service were perfect. cocktails all the way!

Just been to the townhouse norwich charley was very friendly and chatty as were all the staff had the carvery today was nice

Had my birthday hear 2 years ago one of the best meals I'd ever eaten and probably the most I'd ever eaten too. Looking forward to trying again on the regular

Lovely food and the staff are all so friendly, they cant do enough for you, the garden is being revamped now so looking to the summer time!

Served by Emily and Mandy, lovely experience. Friendly and happy to help. Food was lovely and we enjoyed our meal.

A nice Welcoming from Emily, mandy was helpful at the bar. Emily continued to be a hand of help considering her condition, nothing was too much for her and was always done with a smile! Will definitely return. A big thankyou to them two ladies.

Great value, turkey, roast beef and potatoes very tasty. The staff, Mark and Mandy incredibly helpful, will eat there again soon.

Lovely place and Charley made the experience extra special going above and beyond

Food is really good service is quick and it’s a really nice place with a view of the river year.

Lovely workers especially Matt and a warm and friendly atmosphere

I've not been in for a while. It has improved drastically. The food was good the atmosphere was was nice. But the service by Charlie was exceptionally good.

Service amazing staff couldn’t be more helpful the kitchen lets this carvery down run out of gravy carrots, Yorkshire puds and mash had to ask and wait a while with meat on plate getting cold, it wasn’t busy either, didn’t offer much selection of deserts for gluten and lactose free only fudge cake which came with cream so didn’t bother with that I don’t think I would rush back

Very nice, good quality, all you can eat breakfast, good value @ £6.49 as well!

Arrived on time and was told that the kitchen had got a fault so they couldn't serve any food as they were trying to get someone to come and repair what every was wrong, so for our party was a waste of time and money, so we had to go and try and find somewhere else to eat

Carvery selection was very good & the kids absolutely loved the ice cream station

I come every week with my partner tonight sorry but food was shit and don't think I will come back no mash no roast potatoes and all veg was dry as desert sorry but being honist double whisky was waterd down with no ice and tiny dash of coke

The staff where lovly moved us to another room cooked me veggie sausages overall a lovly stay

Spoke to Matt who was helpful and cheerful... The food was hot and certainly enough for me. Great place and comfortable

I love this place, cheerfully staff mark and mandy. Great food , clean and tidy restaurant. Well done.

Come in regularly for both food and drink always treated Great by all the staff very good laugh and the services are available

Matthew was absolutely amazing start to finish made my experience brilliant deserves a golden star

Always come here after work for a drink lovely staff nothing is ever any trouble

Banging breakfast highly recommend coming here in Norwich , been staying in the hotel also which has been brilliant again nice one

Why. Is it that each time I earn a free meal I am unable to access the app to retrieve and record the visit

Regular visit before the football. Always great service and cheap

Super good value for money. Very convenient and quick and very polite staff. Great for a cheap and cheerful informal dinner

The carvery here is amazing, nice tender meat and perfect potatoes. The only thing tastier than the beef is Jay the carver.

Clare, Matthew, and John were fantastic and accommodated our party fantastically

Such a great place to come for food and drink, always opt for tandoori chicken pizza or carvery Jay males the vest roat potato's I've ever had

Brought my nan in for lunch today, nothing was too much trouble, nan said was the best carvery she had in a lo g time very moist turkey and good selection of veg. She's happy do I'm happy. Staff very friendly too.

Came here for dinner - have to say Marc’s service was absolutely amazing !! So welcoming, I felt like I was at home. Big shout out to his service ❤️

Good carvery. Friendly staff. Toilets could do with being more disabled friendly as struggle in ladies as very small.

The new chef jay made a special effort to keep my daughter happy with an extra special waffle after he found she had surjury! Thanks jay xx

Went this evening to try as haven't been in years - my 9yr old wanted a burger which we waited for nearly 45mins for - manager apologetic as they had offer on pizza tonight. Carvery was OK, should have been a choice of 4 meats but both beef & Gammon had run out by 6.45pm - some of the mash was hard on top due to heat lamps, stuffing was dry & hard. We had a voucher but still feel that it was overpriced - won't be back in a hurry - wouldn't recommend & would choose alternative carvery restaurant over here.

The food is very hot and the service is good 👍.

My son and I had an amazing Carvery Sunday.The chef was very nice as was all the staff good prices too .

This place is brilliant I just want to say that Charlie and Jae are brilliant at this place please guys keep the good work up and do your absolute best love you all guys From Courtney

Mark and mandy were friendly and chatty as were all the staff. Food was nice would be better if there were more choice of veg like normal cabbage and broccoli instead of pickled red cabbage (can't really moan at the moment as only £6 instead of £9.50)

Great staff, food & views Really looked after us

Meal was good, service excellent and will be coming back again.

Very helpful and polite chap serving the carvery.Food was great and would definitely go back to have another carvery very soon.

Brilliant food at exceptionally reasonable price, amazing customer service & lovely riverside views. The Manager (Charley), the chefs and bar staff are all so friendly, welcoming and efficient even when really busy. I regularly have meals at the Town House and always have a positive experience. Take today, even when he was obviously really busy, David the Chef, was friendly and humourous and went out of his way to cater for us, even bringing freshly cooked vegetables to our table. Thank you so much to all the staff who work so hard to make the Town House so brilliant.

Charley is the best, carvery’s good too!

Typical carvery. Mass produced food . Not much care and attention.

Very happy with service and food.

A fantastic carvery once again! This is fast becoming my favourite place to eat in Norwich. The service was outstanding from the moment we walked in. Drinks were really reasonable and a good selection. When we went up to the carvery area we were met by the head chef, Jay, who was very knowledgeable and really knew his stuff! We shall be returning very soon!

I had early evening dinner at the townhouse with my son. I have been many times before. The carvery was good value and of a reasonable standard. I would like to praise the staff, they are very efficient and exceptionally polite, and address customers in an appropriate manner, unlike many establishments today, where staff take it upon themselves to refer to me as "guy or mate" .

Boxing day carvery: service was quite slow as they were a bit short staffed. Starters and desserts were nice. The meat was very nice, although the stuffing was too hard to eat and the potatoes were quite over cooked. We did have a nice time though.