Rushcutters Arms in Broadland

The food was OK. It didn't appear to be fresh from the kitchen and looked a little dry. I found the portion size and dryness disappointing considering the cost of the dish. There was also a black hair which can be seen beside the gravy jug in the attached photo. The staff didn't seem very positive. It may have been a busy afternoon.

Nice pub nice drinks nice view to sit and drink.

Lovely setting right on the broads. Food was very average. Very poor service all round. Staff were not very friendly at all. Actually were quite miserable. Not exactly a welcoming atmosphere.

I had the steak and ale pie which was more like fat and ale pie, nice looking pie, almost empty except for gravy and a few pieces of chewy fatty (meat), would not recommend. My son (20) had the burger which he devoured, it looked and tasted great (his words).

You will not beat this place for quality and VALUE anywhere in Norwich. It is nearly full most times we visit, an indication of its value.

Really pleasant staff, great food, lovely interior. I believe there has been a recent makeover and the overall effect is great, very "country pub" by the river on the edge of Norwich. We sat inside at a good sized table with very comfortable chairs, plenty of room for the four of us. Outside there was plenty of seating with tables and a buzzing vibrant atmosphere. Hand battered fish and chips, Duo of chicken, Classic burger and a Crispy chicken burger were chosen and enjoyed. The staff were all very busy but all smiling and ready for a joke/ chat but still professional. We shall definitely return.

Nice view and lovely atmosphere, staff are very welcoming and helpful. Food was nice and fairly priced.

Great place, good food and Ella made it for us, she was lovely.

I don't have too much to say about this place other than it's now a huge disappointment. I used to like coming here, food used to be decent, and it was an ideal spot by the river to enjoy a cold pint on a hot day. However, over the years, I've found myself visiting less as it just isn’t what it used to be. On my most recent visit, it was nearly empty, but the staff's vibe really made the place feel abandoned, echoing with the silence of once better days. Perhaps I'm reading too much into it, but as we headed outside to sit down, I noticed the two staff members exchange a look that felt like a mutual, unspoken, "Oh look, another customer... great." It was as if we'd walked into someone's living room uninvited. This time we barely looked over the menu before deciding to leave, probably won't be coming back here again.

Had a lovely meal here on bank holiday weekend! Great atmosphere & helpful staff. We all enjoyed our meal! Looking forward to coming back soon!

Went for early dinner. Beautiful pub right on the river, unfortunately it was raining so we sat inside. Food was good, didn't like the mayonnaise as it was that horrible low calorie stuff that they pass off as mayonnaise. Very good apple tart would have been so much better if the pastry was crispy and not soft and why oh why would you decorate something like that with pea shoots!!!

Lovely meal! Burger was great, roast was ok, brownie pudding and kids dessert were great. Lovely atmosphere, clean, friendly and great service! Served by Mollie and Evie - both lovely!

Great staff, food and location!

A Warm and Welcoming Pub with Fantastic Food! Rushcutters is one of those rare gems that instantly makes you feel at home. The food and drink are consistently great, and the Sunday roast is a must-try — perfect for a relaxing weekend meal. Booking is easy, and the atmosphere is always laid-back and friendly. Ben and the team are always brilliant — attentive, professional, and genuinely welcoming. Highly recommend!

New menu, though had Pork Belly off specials with a pint of Moongazer 🍺😋😋😋

The Rushcutters is a really well run riverside pub. Great service, a really nice choice of meals, good beers and wines and a charming atmosphere and location. It's also very reasonably priced, making it an altogether enjoyable experience.

Impromptu lunch with my son, very nice new menu, staff extremely helpful and pleasant, food was hot

What a night, we had some lovely food, wonderful service with a single exception but that was soon rectified - the persons frown just needed to be turned upside down and it was with the aid of some kind of comedic genius/ waiting fella. There was a rumour being actively spread in the beer garden (not started by me and my table of course) that another member of the wait staff had eaten a cookie, he claimed innocence as he wiped the crumbs away, or it could have been an itch, but on close up inspection from 15m away, it was most definitely crumbs. The police were called, but on insisting that the FBI were needed not a day to day copper, they hung up. Crimes aside, what a lovely warm atmosphere the staff waiting generated, so lovely and really made our night, I'm fact, had they asked we would have brought them a packet of cookies so they didn't pinch the cookie right from under our noses, because they deserved them. Oh also there was a bloke called Ben, I didn't know his actual role in the evening but he was a chirpy fella and was insistent that we knew his name. Key points Bar lady - smile more, you have a very pretty face and it's a lovely place to be 7/10 The " alleged" cookie monster - friendly and hard working 10/10 Comedic waiting man- ill call you simon 10/10 Bloke called Ben keen to engage but not really sure why you were talking to us 9/10 Thanks all xx

Great pub. Beutiful setting by the river and very popular 👌

Best river side pub in Norwich 🤌🏼

Lovely place and service! The food was a little underwhelming, but still nice. The reason I did 4/5 stars for food is the pastry on the desserts was soggy and soft.

The atmosphere was lovely especially as we went on a warm spring evening. The service was fast and all staff were friendly. My partner love his food and said the meat was cooked perfectly! My burger was incredibly tasty however… When my burger arrived the portion of chips I had was questionable. If I’m paying over £15 for a burger and chips I’m hoping to get a decent portion not a child’s portion. (The photo attached is how my burger came)

Very good place to eat in the summer, very British pub vibe inside, excellent beer garden on the riverfront.

Perfect on a sunny Friday. Good pub food. Choice of a few beers. Location gets this place a rating - riverside garden is excellent.

Lovely food, friendly staff and just all round lovely pub for a chilled meal with friends. Lucy our waitress was very helpful and friendly. Would highly recommend

Walked in to the restaurant today to sit outside and have a lunch to be told they don't serve food outside? It's a joke, on a beautiful sunny day of 23 degrees. They said we could eat inside, which was empty. We walked out, and went to The Rivergarden next door and guess what, you can eat where you want and in the garden by the river. Had a lovely lunch.

Lovely setting and friendly staff. Food not so good.

Soooo expensive!!! £11 for a beer and a coke. Rip off.

It’s such a shame this pub has such a beautiful location but the food is abysmal. Previously went and my mum had the lamb shank shepherds pie. It was mostly a shank bone and a think layer of mash on top. So dry and terrible. Just went again and just had three terrible meals, stingy portions of chips, half of it overcooked. Really disappointing. I have had better meals at Wetherspoons but there at least you’re paying half the price.

I hate writing negative reviews but unfortunately this place totally misses the mark and as a local it’s so disappointing to not have a great local pub and restaurant so close. It’s by the river and on a warm summers day it should be a hot spot. Sure it’s busy, but the location is all it has going for it. Not the first time we’ve tried and we thought we’d give it another go but honestly, it was service without a smile, overpriced drinks (and menu) Food was totally sub par and poor portions. There was even someone else complaining about the food at the the bar at the same time we were ordering and the staff couldnt care less (apart from maybe the manager over hearing the conversation) The burger came with a measly portion of lukewarm warm fries, the burger tasted like it has been sitting in grease and the chefs platter was not tasty. It just feels like a big missed opportunity and another huge chain maximising profits over customer satisfaction. The area is missing a killer pub so it’s a shame. Please do better!

Sadly, third time wasn't a charm. I want to like this pub as it is delightful, however, yet again, the food was pretty awful. Roast vegetable tart served with roast new potatoes and a seasonal salad = soggy bottom pastry case filled with what seemed to be a couple of peas and asparagus slices in thick onion bisto, with a few sunflower seed thrown on top; half a dozen oily, leathery potatoes; two thin slices of cucumber atop a dessert-spoon of rocket garnished with a few radish slices. Gnocchi was off, I'd tried the Garden Medley, and the vegetable Grill, which were both barely adequate, so was hoping for something worth eating. No, not today.

A lovely meal with family We started with the Chefs sharing board. Really tasty. Followed by a signature burger a steak and ale pie. And a mixed grill. All really tasty. Highly recommend. Lovely staff. Lovely setting. 10/10

We have become firm favourites of this pub in the last year. The food and service are excellent and Ben and the entire team do a great job. The new refurb has lifted the place to a new level, recommend ++

Lovely evening with the family, food was good and so was the wine 🍷

Went with friends on Friday evening for dinner. As it was such a lovely evening we decided to enjoy drinks outside at the river first. All the staff were lovely, brought us menus outside to look over, and refreshed our drinks, and didn’t rush us. When we went inside they were extremely attentive and we had a super meal and were very well looked after. Thank you to Lucy, Billy and Sophie

We arrived on a Sunday evening to be told we have no beef or turkey which was very disappointing ,so we looked through the very limited Sunday menu and decided on the beef and ale pie. The waitress came back to us a few minutes later to tell us there was only one pie left which my husband had. I picked the roast pork dinner which I can only describe as basic, the roast potatoes were from the freezer the swede and carrot mash was very sparse, I think I got a teaspoon full so on the whole a very disappointing meal.

Food was decent, staff were engaging, overall nice experience

Initially we got a very friendly welcome and good service but once we had finished our main meal the service disappeared and when we eventually found someone to order dessert it really felt like it was an inconvenience to them. It’s a shame as the food was good and it’s very dog friendly which is great but I wouldn’t visit again.

Sat directly beside a staff service station ,also thoroughfare to stockroom and gents WC, staff standing directly behind us almost for whole meal, felt very intrusive , table should not be there. Roast turkey appeared to be processed meat, roast potatoes very small and not pleasant, very small jug of luke warm gravy . Restaurant not busy , we now know why. We will not be returning for food .

Lovely relaxed environment. New decor is fab and really enhances the fabric of the older parts of the buiding

Really amazing find, great food, very clean and respected premises. Only down side was people have parked in the electric car charging points who do not have electric cars.

Staff very friendly, food delicious and the atmosphere is good. 26th April, still as great as before

very friendly team , always quick to take your order and superb food as always served by Ben

Great time had all year round never had any issues always great service and food

Very good service and friendly staff. Food was excellent

Lovely relaxed atmosphere over the Easter break. Food was lovely and the service was great.

3 of us came to eat, 3 different meals. Food arrived looking 50% edible. Gradually all 3 of us felt very sick within a 4 hour time slot. Unfortunately this place has let us down with the eating experience previously had hoped that it was a one off. Obviously not, will not be eating at the rushcutters again.

AWFUL food!! Literally the worst Sunday roast I've ever had, I almost thought it was a joke when the waiter (who looked embarrassed to serve it) brought it over. Literally a teaspoon of Sweden mash, 2 tiny dried up slices of beef, dried up pieces of rock hard roast potatoes, and some very aneamic looking sausages which were meant to pass for pigs in blankets... all for the low low price of 17 pounds a head!!. I had heard good things about this place and was very much looking forward to it... now I'll be looking for somewhere else to go on a Sunday instead. Very disappointing, and unfortunately I will be telling people not to bother to come here.

Lovely afternoon sat by the river with our puppy frenchie. Great atmosphere, food, and service. We had the steak and a mixed grill both perfect. 😋

Great location, my squid was tough & over cooked but the steak and ale pie was delicious!

Great place just by the river. Good food and excellent hosts

Good food, friendly and prompt service. Thank you

The setting by the river is beautiful. I ordered the baked vegetable pie. It was crusty brown on top & tasted dried out, the new potatoes were also over crispy & dried out. The salad was fine.

A friendly pub with a great setting by the river. It has an extensive beer garden. The service was friendly and efficient. The food was reasonably priced and a decent quality. Plenty of parking space when we visited, but it probably gets full during the summer months.

Lunch menu very reasonable and very nice. Steak sandwich for nearly a tenner. Great beer too. Cheers

Lovely relaxed atmosphere even though it was a busy Saturday evening

We had a fantastic meal on Friday night. Sophie was polite & friendly and nothing was too much trouble. Excellent.

Last night we went for a meal at the NEW Rushcutters. Underwhelming was perhaps the best word to use to describe the experience. Five people in the party two of which had birthdays and each member, without prompting, said they would not return. The Chefs Board tasted of grease and very little else. The Garden Medley as a main course looked more like a starter portion and whilst my partner's sisters Steak & Ale Pie was huge it was mostly gravy and pastry, she also said it tasted of Bisto and was convinced the accompanying potato was powdered. All the chips and onion rings were luke warm on the dishes. At no point did anyone check how our food was. Two hours later and all I could still taste was grease. We paid the bill and left. It's a shame..........

Lovely food and good staff in a lovely setting

Excellent food and service very friendly staff thank you 😁

I have been going here for while, but tonight was very disappointing had the bass which was OK 2 tiny new potatoes which looked like old ones reheated and brocoli was solid sorry

Always enjoy a Sunday roast at Rushcutters, good for groups, friendly staff and plenty of parking. Home from home. The refurbishments also make this a good spot to take visitors to Norwich.

Food was run of the mill no thrills I had Shepard's pie with lamb shank very expensive for ize of meal only one veg served with this dish Service was good and a lovely location great for sitting outside during summer

My first time back since the refurbishment. It was almost empty and we booked for 4pm. Was shown to our table and told it was full table service. We ordered drinks and then our food. When the food came we ordered more drinks. There was no sign of drinks 20 minutes later. The young waitress was saying she’s the only one who works around here and she’d see what she could do? Got fed up waiting so I went to the bar where there were 3 people not doing much? We eventually got our drinks but it ruined our visit. The food was nothing special either, not as good as it was in previous visits. Never again - it wasn’t even busy people just standing around talking - shocking

Visiting Norwich for the day and hired a dayboat from Bishy Barney Boats -booked a table for three for the evening and all three of us were impressed Easy to book, prompt acknowledgement and on the day a warm welcome, good service and good food . . . . and a more than decent pint in a great location A great end to a great day -thankyou and you will see us again Chris

Nice location and decor but a disappointing experience. Definitely avoid the vegetarian wellington - it was almost inedible. No mushrooms just a brown sludge with pickled onions inside pastry. The cauliflower cheese was over boiled cauliflower with a very sparse amount of mozzarella on top. We weren’t ever asked how our meals were or whether we wanted more drinks. Great shame as it has a lot of potential

The food was amazing and cooked very well, the atmosphere of the whole place was splendid and i really will go back again. furthermore, there was a server called theo and he was lovely, he had lovely conversation with my family and made us feel so welcome!

Recently refurbished, the Rushcutters is a great place to have a meal. It is dog friendly too, which is a bonus for those of us who have dogs. We went for Sunday lunch, we had the trio of meats, which was delicious. The meat was really tender and very tasty. A good choice of vegetables also came with the meal.

We came back for the first time in years and it has really turned around. The staff were all very good and polite. The food was very nice, I had the chicken burger & side of hallumi fries (which were the biggest iv ever seen in norwich) My partner had the mixed grill which was a good portion size. We then had the brownie sundae and the trio of deserts. All very nice 😊

Womens toilets were filthy and broken, food was dreadful, staff lovely

Popped in as in the area,having booked by phone ,call was automated which was a first for me but no issues, jury out on automated AI booking system as means a human job has been replaced, although I see the advantages, food,drink and service very though

We went for lunch with my son, daughter in law and granddaughter for my husbands birthday and it was lovely, the food was hot and the service was spot on, we were not rushed, able to enjoy our meal and to have a good conversation as well. The young gentleman who served our drinks was very cheerful and helpful, also the waitress who served our food was as well, definitely come back again and recommended it to people.

Really lovely meal at the Rushcutters. We had the specials meal deal reith lots to choose from, and beautifully cooked and served

I loved the food and the service was lovely.

Excellent food and atmosphere, would recommend

Great little English pub which we had visited so many times in the past and we was very much looking forward to celebrating our 35th anniversary here again . Unfortunately this time my partner had the mixed grill which was barely warm ,actually the steak I tried was cold ! Unable to get the attention of the very busy staff meant him eating a cold dinner and no opportunity to be able to do anything because he would then be eating alone , not ideal for a romantic dinner together, my food was good but i felt frustrated for him . Food should be served hot ! Unless it's a sandwich.

Went for late lunch on a Saturday afternoon. Restaurant was pretty quiet compared to how it usually is so we thought food might be a bit quicker coming to the table. We were waiting around 40-45 mins from ordering so we’re very hungry by the time it arrived. Although the food looked and tasted great, it wasnt hot. Some of the meals were warm whilst 2 of us had cold mixed grill and cold chicken burger. We had family visiting for lunch so didn’t make an issue out of it but was disappointing. Will we go again, maybe not.

We've been here many time and have never had an issue. Pub grub style restaurant, fish & chips, pies and Sunday roast type of menu. Friendly staf , good service and pleasant atmosphere.

Great riverside views. Cosy atmosphere. Efficient friendly staff. Good menu. Reasonable prices. Recommended 👍

Good meal in pleasant surroundings and friendly staff with good service.

Very good service and lovely pub! Only issue was the pastry was a bit hard Tasty food , thank you!

A lovely recent decoration has enhanced the atmosphere. Nicole,Poppy & Carolyn were friendly and provided great service.

So much better since the new menu! Since they reduced the menu the quality of food here is much better. Will definitely be going again and would recommend to others

Really nice breakfast , friendly staff , nice atmosphere, will definitely return

Unfortunately, it's not very good. Service was slow and portions small, which in turn makes it overpriced

Very nice food. Nice staff. Lovely first visit

Went for a meal at the rushcutters last night with friends and got to say it was one of the best places I've been for a meal. Service was 10/10 and food was 10/10 the whole night was brilliant there can't wait to to go back.

Our favourire restaurant. Exceptional food and service. Looking forward to next visit

Although the food was nice we felt the portions could have been better. The service wasn't very attentive and we were over charged by around £20. We ( six of us)were sat near the till and had noticed two other people query their bill which made me check ours,glad I did. Our second order for drinks was also forgotten until we asked. Not so good I'm afraid 😕 Such a shame as we had had a lovely experience when we came in November.

I WOULD HIGHLY RECOMMEND GOING THERE FOR A MEAL. THE STAFF WERE VERY ATTENTIVE. THE ATMOSPHERE IS COSY. I WOULD LIKE TO GO BACK IN THE SUMMER TIME AND SIT OUTSIDE NEAR THE RIVER. OVER ALL A LOVELY PLACE TO GO TO.

This is my favourite pub in Norfolk. It has atmosphere, wonderful riverside location, convenience, parking, good service and great quality food.

Really nice pub and food is excellent with a varied menu. Price is reasonable too, with good reductions if you have a blue light card or membership of Gourmet Society. Pub car park has an EV rapid charger with two terminals, which is a good bonus if you need it!

Nice breakfast, lovely location and staff.

Beautiful building and inside. Was looking for a homely family run pub, then realised this was a Greene King, the starter chicken strips were bland, and the steak pie tasted very artificial and like something you’d buy and put in the oven. The customer service wasn’t great, but food was most disappointing. It was Wetherspoons quality at best for double the price. This place is lovely for just drinks, but avoid the food.

Excellent atmosphere, very good staff, food was much better then we expected even better then previous visit which were all pretty good . Very cosy restaurant with nice river views even at night as light from patio.

If you are looking for somewhere nice to have a meal with friends, family or a couple, look no further than The Rushcutters where you will find a warm welcome. The menu is varied and very reasonably priced, and the decor makes for a very relaxed atmosphere. I’m winter you will find a warming log fire and in summer you would find nowhere better than sitting on the patio beside the river. Finally, The Rushcutters is also very welcoming to dogs; so for a meal or relaxing drink or coffee visit The Rushcutters - Rushbrooke family & Millie (the cockapoo)

Just returned from the Rush cutter following a very poor meal. My daughter had a chicken fillet in a burger which was wafer thin, and the sauce which was supposed to be with was missing, my so called Lamb shank shepherds pie was basically a shank pushed into a watery mash and then burnt, it arrived black. I did say to the server that I was surprised the chef put it on the pass, and even more surprised that the manager brought it to the table without any comment. They were both returned, as was not edible, they removed both from our bill, but meant I went home hungry, and it spoilt our visit. More effort should be taken to provide well cooked tasty food. Will not be rushing back, not for some time.

Very welcoming, lovely staff and great you can take dog inside. Food was delicious and great value menu. Worth a wander x

Lovely friendly pub, extremely welcoming and dog friendly

We booked in for a free breakfast following a dog walk - the atmosphere was warm and very comfortable, service excellent they catered for all our needs including treats & a comfortable bed for our little dog. Food was excellent- full breakfast & farmers breakfast highly recommend.