Rushcutters Arms in Broadland

We had a fantastic birthday lunch for my Mum. Staff members Poppy, Nicole, Carolyn and Abbie were very helpful and attentive, which made the visit very enjoyable! I had the signature burger with a side of halloumi fries; both were fantastic. My mum had the steak pie, which you can’t go wrong with, as it comes with a good portion of veg. My dad had the toad in the whole which was from the specials; it does lack veg, however he said it was great. For dessert, we had a sticky toffee pudding and a trio of dessert which we shared among us. They also made a board with a small bit of brownie that said Happy birthday on. Like i have said, the service was great and so was the food!!

Lovely atmosphere, clean and tidy decor, friendly tentative staff excellent food with excellent quality ingredients cooked perfectly. Thank you so much will definitely be back.

I make it back to Norwich from Australia every couple of years, and a Sunday lunch at the Rushcutters has become a bit of a tradition. This time around it was just my father and I, and it didn’t disappoint - from the excellent service by Lucy and Sophie down to the perfect roast beef and cosy table, it was everything that I was looking for. I also loved the ‘mini pudding + coffee’ option for dessert - it was perfectly sized and the best ending to an excellent meal.

Great food, good service. There is a very friendly atmosphere, from other customers & staff alike. There were, obviously, lots of local customers who were well known to the staff. A very pleasant lunch.

We arrived on Sunday for lunch, the Sirloin steak was delicious, cooked exactly as requested, tender and well seasoned, the Steak and ale pie was equally as good. The wine was good and the service exceptional. We were very well looked after and nothing was too much trouble and the atmosphere was great....We will see you again very soon!

Had an absolutely wonderful time eating here with the family. Will come again when I've got more time off.

Great time had all year round never had any issues always great service and food

Myself & my 2 teenagers had a lovely dinner before back to school. Food was delicious and when asked for more Gravy they brought a full boat out for me 😋 Children had a dessert each and staff happy to bring spare spoon so I could share. Will definitely go back soon.

Had an amazing meal last Friday with my wife and child and i have to say the specials where out of this world and the service was quick and the waiter was very polite and helpful when asked ques About the dishes, will definitely be back soon.

Went on the 12th September for a family. Great staff great atmosphere loved it.

Always guaranteed a good welcome and meal here Ben and his team work really hard to ensure customers have the best experience There is nothing better than sitting by the river enjoying a drink and meal with family friends and the doggies when the sun is shining The Rushcutters will always be our go to pub when we want to sit by the river and catch up with people

Out of too many things. Bank holiday is no excuse. Slow service in a very quiet place. I wont go back.

Good afternoon. We are long term over 30 years loyal customers of the Rushcutters Norwich. We were so dumfounded to have received this mid week 2 for £20 mains offer from across your menu. Direct from the Rushcutters itself. The Rushcutters is the only C&B in our area. We are pensioners and always look forward to your offers as this enables us to actually get out as well as have an enjoyable meal which we can otherwise not afford to do. We have always enjoyed our visits to this wonderful location all seasons round. We are so dismayed and very surprised that this offer only went live 11/9 and you said nothing about closing the Rushcutters pub for refurbishment. We have attempted to book online since the 11/9 through to when the offer ends. We received an email today saying you are closing the Rushcutters 15/9 for refurbishment. We have also tried booking this offer right up to the end date of the offer. It comes up no availability. Thus you knowingly expect the Rushcutters Norwich to be closed throughout this offer period. Your phones too have only gone to digital assistant these past 2 days. A seemingly planned tactic. Clearly you were expecting a lot of calls from equally loyal and disappointed customers. This is not a good PR move. If you would like to pay a taxi fare we are more than happy to go out of county. Otherwise I feel very strongly you should extend this offer past the date you reopen the Rushcutters Norwich.

All four meals were very nice but the lamb shank shepherds pie was poor value for money. The waitress, Nicole, was great.

Great value for meals.beautiful setting ideal place to sit outside by the river on a warm day.

Just had a quick drink but beautiful setting, will go back for food.

Good menu (some good vegan options) Garden with an amazing view

Lovely atmosphere food was great .

Wonderful service, relaxing and a beautiful sunset

Great dining experience, lovely food and atmosphere. Lucy our waitress was friendly ,welcoming,professional and polite.

A lovely family lunch with great service and amazing food - no complaints!! Lucy and Bethany were very attentive and helpful.

Nice river. Unfortunately the worst Sunday roast I’ve eaten in 10 years. Really bad food. The roast at an NHS hospital is 100% better. Beef looked better than the pork. But the pork was like biting a dirty flip flop and the cold cabbage was soviet grim. You will not be satisfied. *****Edit for the response - no thanks

First visit ,had a reasonable lunch ,I've had worse but ive also had better, portion not brilliant, presentation could of been better ,i would go back just because the setting is so lovely its very relaxing

Good food albeit it was bank holiday Monday which may have lead to a lot of items being off the menu such as sirloin, bacon, sausages, etc Service wise Lucy P was awesome, polite, looked after us, chatty and engaged very well with us, too stars for her Overall good experience and our American visitors were happy

Can’t beat the Rushcutters for quality food at a fair price, and the location is superb. Lucy provided a great service and we all enjoyed our visit! (always nice to redeem the clubcard points too!)

Lovely food, lovely service, thank you Lucy P :)

Fabulous pub, great views of the river from the garden and such a relaxing atmosphere... thoroughly enjoyed our drinks there

Had a lovely meal and the family enjoyed it was for a birthday

**Review:** I am extremely disappointed with my experience at this restaurant. My friends and I have tried to dine here twice, and on both occasions, we were turned away with the same excuse: "We only honor bookings due to technical issues in the kitchen." While I understand that issues can arise, it seems like a poor excuse when half of the restaurant is clearly empty. It's obvious that the real problem is a lack of staff and poor management. The fact that this has happened twice now makes it clear that this is not a one-time issue but rather a recurring problem. If they can't handle walk-ins, they should at least be honest about it. We won't be trying to come back a third time. There are plenty of other places that actually appreciate their customers and are honest about their situation. Save yourself the time and avoid this place unless you want to be turned away at the door with a lame excuse.

Billy and Beth were wonderful - friendly and helpful when I asked about menu items. What a wonderful atmosphere! My fam brought me here to celebrate a new job and we had an amazing time (HIGHLY recommend the pork belly for main & apple tart for pud). Thanks for a fab evening!

Lovely riverside pub with excellent food

Would anyone come here if it wasn't for the location? I very much doubt it. The place needs a management overhaul desperately. Awful service. The two tall men behind the bar were so rude, as if they'd both forgot they work in hospitality. Food was very sub par. Won't be returning.

I enjoyed their steak sandwich, but struggled with what was delivered to the wife as garden plot medley. Couldn't see how the 728 kcal could be met even if they tripped the portion (that was even including roast squash

Lovely food in a good location near the river

Perfectly placed Pub, great service and atmosphere! Food is incredible and service is 10/10, would highly recommend for a drink and meal especially on a sunny day with a loverly view of the river.

I didn't have a meal but had some sides. They were delicious absolutely gorgeous place to enjoy a pint

Great location, miserable staff. The Rushcutters is the closest pub to where we live, and given the location by the beautiful river we’d love to be able to call this place “our local”. But every single time we decide to give it another chance we just wonder why we bother. The staff all seem completely miserable every time. They seem annoyed if you come in for just a drink, rather than ordering food too, yet I have never been advised that it is for diners only. I am shocked at how busy they remain considering the attitude of the staff. Either they’re treating their other, higher paying, customers better or people just put up with the service for the great location. I do usually like to point out the odd staff member that was good when I leave a not so glowing review, but unfortunately after living here for 2 years I haven’t found one. Skip the bad attitudes and head to the River Garden down the road, there you’ll find friendly faces, a lovely spot by the river and great pub food. I just want to say that I honestly feel bad writing such a negative review, but we have given this place so many chances and every single time we’ve been met with the same reception. The three stars I’ve given are based on location, beautiful views and the general aesthetic of the building.

Not as nice as it usually is or was last year when I went. We had the chicken burger which was very dry unfortunately. Nice atmosphere, plenty of parking, multiple choices for seating areas Lovely to sit by the river and have a drink. Food overall was okay, ingredients seemed to be of a good quality. Think I was just unlucky with mine being that over cooked. Nice staff, clean and welcoming

Absolutely amazing food. I've been to hyped up places before and it's been no where near as good as this was. Food was immaculate, service was great. Will be visiting again soon!

Beautiful scenery, nice enough staff, decent food. Minus one star for having boring typical greene king pub drinks on tap.

A disappointing dinning experience! Pub is pleasant enough and staff efficient enough. Shown to the table, presented the menu and specials menu to be told there’s only one item available of the specials, ok, not a massive problem. Server came to take are order and one of the party had decide on the mixed grill, oh! sorry that’s not available either. Still serving steaks, chicken, gammon and sausages but not mixed grill!! ok, they picked something else. Two other people then picked the one special that was available. After twenty or so minutes a member of staff then came to advise us they run out of asparagus! Would they accept mixed veg as an alternative. The meals we did get looked ok, portion size a bit on the small size for the money. Specials came with chips, all ‘four’ of them plus a burnt offering which we couldn’t identify what it was. What we did get was cooked well enough in all fairness. Considering the final bill just felt disappointed. Doubt i would go back.

Used to love this place especially on a hot summers day , vibe is good ,staff are nice ,however the food was appalling and very pricey , as it was a warm day ,we wanted a salad , not really much to choose from ,so I opted for a starter salmon slices in abit of rocket lettuce and a small segment of orange , my friends had some sort of brie salad , hardly anything on their plates,they said the croutons tasted stale or not very nice , put them off ,it was also about 15 pounds each for a tiny amount , about the same size as my starter and that was 10 pounds ,and small . we did complain and they did the right thing and didn't charge us for our meals, we went somewhere else to eat .Which is a shame as everything else was good .

Only called in for drinks on a lunchtime but a lovely pub with a very relaxing riverside seating area

Fantastic location on the bank of River Yare. We only went there for a drink but the atmosphere inside was calm and pleasant. The beer garden was enjoyable.

Great surrounding, excellent food, we had the pies yummy !

12.07.2024 Came for dinner on Friday night. Was OK better than last time. Food was nice, simple burgers (hard to get wrong) and good fish main course. Nice view of the river when sitting outside (if not too cold or raining), lots of outdoor seating. Dogs allowed, perhaps should be away from the entrance as daughter not keen on dogs. Lots of parking.

It’s just really bad. I had a steak and it was truly dreadful, as if they were following (or had even written) the 101 of how not to cook a steak. Unseasoned, unrested (which meant blood spilled all over my plate), over cooked and very chewy. It was only 20 quid so you can’t expect much but I would have hoped for better. There was no point in feeding back to the staff and they all looked very uninterested and unengaged. I could have sent it back but was short on time and didn’t really want to have a new plate of rubbish. On a positive note the grilled tomato was quite nice, at least it tasted of tomato. Plenty of far better places for less money.

Very likeable riverside pub/restaurant .The waitresses are all so very polite and helpfull .Nice easy atmosphere.

Great location on the side of the river. Easy access by car, paddle board, canoe, or boat. Seating inside and outside. We had a party of seven plus dog so we sat outside. Great food with friendly and helpful staff.

The people were soo lovely, I brought my dog and they were soo lovely!! And looked after her aswell as myself! I will definitely be coming back!!

Good food as always, Apple Glazed Pork Loin Steak, spinach bumble and squeak, crispy bacon and brassed leeks 😋😋😋😋🍺🍻

Great place good selection and quality of food

A fine Riverside pub restaurant.

Fantastic service, excellent food, great guest ale and good value for money. Highly recommended and will definitely be back

Excellent attentive staff at a beautiful venue. Had lunch there with our 2 year old granddaughter. We’ve been coming here for years and were remembered by staff members, especially Carolyn who kindly gave us some bread so we could feed the ducks afterwards

Four of us had lunch (3 chicken and bacon ciabattas and a Mediterranean Tart) and drinks for £70 (Inc tip). We sat outside in the pleasant garden by the river. The waitress was excellent, efficient, friendly and liked a laugh. Thoroughly recommend.

We had a starter of chicken strips, a fish cake with cheese sauce, steak and ale pie with mash and vegetables and the sea bass off the specials menu, followed by a salted caramel Sunday. Everything was really tasty, if I had one complaint it would be that at over £18 my sea bass was far too expensive given that it was tiny ( exactly the same size I by in a supermarket in a twin pack for £4 for two but everything else was really good value, coupled with friendly staff we all enjoyed a nice relaxing lunch.

The food was awful. Meat was very poor quality. No crackling left. The portion size was very small. The staff were helpful.

Great Sunday lunch and made to feel really welcome by Jonny who ensured that we we’re happy with everything the whole time we’re were in the restaurant. Highly recommended

We only went here for a drink out side by the river it was so lovely

Fantastic service from Sophie. Great staff and a lovely pub. Will highly recommend.

Very disappointed to arrive here on a sunny evening and be told they weren’t serving food for walk-ins because the kitchen was too hot! We didn’t book because the website said first come first served to sit outside. This pub should be better geared up for hot weather (not that it was very hot) given its location by the river and outdoor tables. Kitchens are hot!

Beautiful location and staff very friendly, however toilets were out of toilet paper and I was served this purporting to be a "jacket potato". It was about the size of a large new potato - I am surprised they weren't embarrassed to serve it

Had some snacks with a pint, very pleasant!

First time here whilst away from the weekend. A Greene King pub located right by the River Yare so ideal when it's sunny. There is parking in the front and side of the venue along with several electric cars charging spaces. Even though its a Greene King, meal prices are alot higher and no deals on meals. Opted for Gammon and chips at £13.29 which came with an egg and a smaller slice of pineapple. Service for both food and drinks were a little slow but maybe expected for a Saturday night. Outdoor seating available.

We love the place for a drink by the river after a walk near Whitlingham. Has such a lovely vibe - it feels like you're on holiday!

Good clean bar area. Great friendly and efficient bar staff. Didn't eat, so I can't comment.

First visit and was so impressed with everything from the service to the quality of the food. I had a rump steak cooked to perfection and the peppercorn sauce was so nice. Special mention to Lucy our waitress for outstanding service.

I've visited the rushcutters Arms a few times now, mainly last summer but once again yesterday, the food is abit hit and miss but I'm rating 5 stars as they actually do care to then sort any issues for you! Staff are very friendly and attentive, always smiley! I know how hard it can be keeping that up in hospitality! I will return, drinks along the river here is such a lovely vibe!

On a nice day you can take a table outside by the river.

Lovely pub on the banks of the river Yare.

Great family Sunday lunch food amazing

Down by the riverside in Thorpe St Andrew, with a quiant old feeling to it. Took the kids for a boat ride besides the bar and they really enjoyed it.

I had a lovely evening in the riverside beer garden with friends. The staff were friendly and the beer was good.

Good riverside location on a nice day. Recommend booking as it gets very busy.

Lovely setting, relaxed atmosphere, really enjoyed my first visit, one of many I hope 🙏

Great service from Lucy, lovely venue for extended daily to meet and enjoy Sunday roast by the river

The place was buzzing,we were served by Lucy and Beth, their service was excellent. We have eaten here many times but the food and its presentation was better than it had been in the past, we will return, we had a really good 3 course lunch,thank you.

It's not often I can go into an eating establishment and find more than one meal on the menu that I would like to eat (I'm probably the most fussy eater you will ever meet), Rushcutters is a rare find for me. There were so many choices that I wanted to try, but I settled for the cheese pie with leaks and asparagus. It was every but as nice as I imagined it would be. The pie pastry, for me, was perfect. My kids also enjoyed their meals just as much as I. I will definitely go there again when I visit Norwich again next week. The location is also very good with the riverfront setting although, as it was too cold and windy outside for me I didn't get to enjoy it. Hopefully next time I will get to eat outside.

Always a good atmosphere mainly thanks to an excellent, friendly staff. Tasty menu with a good selection of beers. Pleased to be a regular customer. .

Such a lovely stting to eat great food outdoors. Great fish and chips and friendly- helpfull servers.

Very friendly restaurant by the river. They have very generous portions that are so delicious!!!! Welcoming to kids too. Highly recommend!

Had a lovely lunch with my friend in the garden by the river, great service from Carolyn and good food.

Fantastic food and staff Lucy served us and was very friendly.

You can't beat a riverside pub and this one is fantastic. Great views of the river, the railway bridge and the green. If it's sunny, you know where to go!

Very very busy with extremely slow service ( had to wait over 1 hour for starters to arrive !?! ) When main courses eventually arrived quality was so poor the manager removed cost of two meals from our bill. Not enough staff to provide service to customers. Avoid !!

Lovely day to sit outside by the river. Quite busy but good was worth waiting for. I enjoyed my sausage and mash . The cod and chips looked appealing that my son ordered. We took the dog too. They even have a dog station where you can tie your dog.

On a busy sunny weekend you'd expect a bar this size, next to a river, to have more than one member of staff on the bar. You'd probably also expect someone to collect glasses for them. All the staff here were absolutely slammed busy with no support. Took nearly 20 minutes to order food and food was really wetherspoony in its presentation and flavour but pretty premium in price. If this bar doesn't start supporting it's front of house workers through the summertime they are going to leave for some other place that does. For somewhere held in such high regard, I sense the Rushcutters is resting on its laurels right now. Must improve.

Had a nice lunch with friends by the river. Would definitely recommend 👌

We had a table for 9. Food was delicious & all served at the same time. Staff were friendly & great service. The menu has one of the best choices I've seen in a long time. Spoilt fir choice !

Had a lovely meal outside on bank holiday Monday,haven't been for a long time after a bad experience with a rude member of staff, but went and had a drink earlier in the week to see wot gluten free meals they would have for my mother in law & the staff couldn't have done more to help especially the assistant manager Jonny, and when we went on the Monday staff were again amazing & Jonny was still so helpful & friendly, the only thing I'd say were as lovely as all the meals were they were a little small for the price but still very tasty

Always have a good time here but wanted to give a shout out to Carolyn who was brilliant today serving us.

Nice location on the river , service was good food OK.

I have been three times in the past three weeks to use up vouchers. The first time I ordered fish and a white wine sauce which was supposed to be served with seasonal Asparagus and Buttered new potatoes. It was actually served with over cook roasted new potatoes that look like they had been cooked and reheated, alongside that was one tiny sprig of hard brocolli, mainly stem. The sauce could have barely been a dessert spoonful. £18.99 My friend had the pie and said it was okay, so dont know if she was being polite. The second time with another friend, I warned her to probably go for steak as the meals hadnt been too good. We both had the sirloin, one medium rare and one medium. Both blue/rare. Trying to ask for the steaks to be cooked a little more was a no go. We were just ignored. £18.99 I think Third time was with my Son, He had a ciabatta which was alrightish he said. I had a small salmon fish cake topped with an exploded, no yoke left, (microwaved?) poached egg. Tiny bit of salad and mayo. £10.99!!!! Again, couldnt get any attention.... Never again!!! It was very expensive and the food was ruined. The only part of the food that was edible and okay was the white fish.....

Lovely evening by the river in the sunshine with my husband and dogs Fantastic service by Jack Great food and gin 😊 Hopefully summer has arrived

Relaxing Thursday as I never cook on a Thursday, always good food and beer, like a nice guest ale on, got my normal table 👍

Great service as always from Ben. Lovely food by the river with one of Norfolk’s top Finance Director’s. Many thanks to the team and Ben at the Rushcutters.

Did not disappoint! Another lovely meal with my son when he came back from deployment. As usual he did not pay, but still lovely to see him!! Food was lovely, new menu so lots of new dishes to try.

very friendly team , always quick to take your order and superb food as always served by Karl

From time to time we try the Rushcutters again, in the hope that it has improved. Unfortunately, we were disappointed again, after arriving at 7.00pm, we finally had our order taken at 7.30, with a 30 minute wait for food, which for one of our party was inedible (how can you go so wrong with cod and chips? It was extremely overcooked, and very little cod left in the middle). This was promptly replaced, and was taken off the bill without us having to ask (thank you for that). Sadly, as others have commented, with such a historic building in a beautiful setting, this should be so much better than we have experienced it to be. We had to prompt staff to come and serve us, and while some of the service was good, it is lacking that warm welcome and attention to detail that many other places can offer.