Rushcutters Arms in Broadland

New main menu and new specials too, Roasted Honey & Thyme Chicken (Special)😋😋😋😋🍺

Impromptu lunch with my son, very nice new menu, Carl was extremely helpful and pleasant, food was hot

very friendly team , always quick to take your order and superb food as always served by Karl

We went for some lunch and had a lovely time! Staff are very friendly and accommodating and food was delicious!

Last minute booking but all dealt with very smoothly. Excellent service without being too pushy and lovely food at a very reasonable price.

Caz and Poppy were excellent hosts. The food was fantastic.

Came here for Mother’s Day, excellent meal, Ben the manager and our waitress were very helpful and accommodating. Thouroughly enjoyed the experience.

Very welcoming, dog friendly pub. Good food & service.

Food and effeciency of service excellent. The staff member who first spoke to me when I was alone addressed me as sir, however once my friend arrived we became guys. A guy sits on top of a bonfire. Apart from that everything was fine.

We had a big family 60th birthday to celebrate and the team at Rushcutters were really helpful in making it a great success. They went the extra mile to make sure we were happy!

First time visiting, very unique and cosy place, so large too. Had lasagna, but it felt too fatty and my stomach didn't like it. Other people ordered mixed grill and steak, which they were ok with is, just steak seemed chewy. Dessert was definitely best thing.

Don’t go here, would give zero stars. Summary: Poor table service Uncooperative staff Bad bar service Genuinely poor food Tiny servings for full price Waited to be seated for a long time. Friend booked for 9 people got a table for 8 Pushed to order drinks immediately even as people were sitting down. I ordered a bitter shandy as I thought we were having an early lunch. My bitter shandy arrived as just bitter. One taste confirmed they needed to clean the lines. Sent it back, Lemonade Syrup in the shandy clearly off. Bitter shandy is usually sweet and refreshingly bubbly this was flat and tasted odd. Our unexpected extra guests weren’t handled well at all they had to sit at the bar despite dozens of empty tables. Our main party hadn’t even taken off their coats or sat down before being rudely hassled for a food order. Told we had to order fast because breakfast had ended, so why accept the table booking minutes before breakfast service ended? When asked if we could order lunch instead, we were told “no, you have a breakfast booking”. We ordered breakfast. What arrived was not as advertised, farmers breakfast wouldn’t have filled the farmers dog let alone the farmer! A small pile of soggy eggs, potato, beans and cheese lumps arrived in a small dish. Half a plate of cold food for £8.50! My fiancés “avocado toast” was half a browning avocado, on ONE piece of stale cheap bread. Where’s the rest of the avocado? Where is the fresh sourdough? Could have at least been two pieces of stale bread and a whole browning avocado! Needless to say we didn’t give a tip. Just go to a greasy spoon for breakfast instead there you will be served fast by friendly staff and get large plates of good food at a reasonable price.

Really really poor. My family has come here for years but to say the service was bad is an understatement. Shocking in fact. We were made to feel like we should leave the entire time. We were there for a birthday celebration and their service made it an awful experience. Luckily the company was great which made up for it. As a previous worker in hospitality I like to give restaurants the benefit of the doubt but that was some of the worst customer service I have ever experienced. 3 male middle-aged waiters were particularly rude and impersonal. Maybe training for the staff would be beneficial as they should remember they could be/are a part of someone else’s special day. Food was below average and I was left still hungry. I was going to have a dessert but after the way we were treated we just wanted to get out of there. Disgraceful.

Stumbled across this lovely place on the way to Norwich and I'm very happy we did! Ciabatta sandwiches were really good, service friendly and attentive and prices sensible. Even on a rainy day the location on the river is wonderful. I'd definitely recommend a visit here and we hope to return soon.

18th birthday celebrations for our daughter one what was already a busy Friday night for the Rushcutters Team Went at lunchtime and asked if the table could be decorated and we could have balloons up. The team readily assisted with this to ensure it was a surprise for when we are with the birthday girl Our daughter was made very special and was the centre of attention for the entire night The Rushcutters Team went above and beyond both in terms of service food and attention to detail

Another lovely meal as usual great service 😊 always a good atmosphere, and it’s lovely for my pooch to meet other fluffies too

Went for breakfast this morning, we had 2 full breakfasts with poached eggs and a farmers breakfast with extra toast! All food was delicious, and hot in temperature. Would definitely recommend and come back again!

A visit to the Rushcutters yesterday as we have on many occasions. Service was fabulous as usual, thank you..! A review for this visit as the food wasn't its usual standard - Steak and ale pie quality really wasn't great this time, chips were undercooked by a mile so had to leave these, the accompanying veg was hard...and the gravy jug was so small, well you couldn't have found a smaller one...We were asked if everything was O.K. with the food, and being British, smiled and said all was fine - Will we go again, yes we'll have another go later on as hopefully this was a one off..!

Have visited The Rushcutters many times previously but feel quality of food has dropped ! I chose lasagne & my husband had Pork belly off the Specials menu. We waited 25-30 minutes for our food to arrive & when it did my lasagne looked like it should have come out of oven 5-10 minutes earlier!! I spoke to waitress about it as top was quite black & her words were “ they often catch on the edges “ Husband’s pork he said was very greasy unfortunately. I don’t think we will be returning.

Understaffed. One barman doing everything. Would not go again until it improves the service.

We had a wonderful evening. Friendly staff, great service and an amazing meal!

Never been here before even though I've driven past over a thousand times in my life. Winter mid week was not too busy and was seated and served quite quickly. My Korean dish was terrific. Some good beer, too. It's alongside the river, so I imagine it can get really busy in the summer months.

Fabulous pub, we had lunch here, and it was super nice 10/10 we were seated in the bar as the restaurant was fully booked.

Staff woefully unprofessional, very rude to us. I strongly recommend steering well clear of this place if you value good service and a friendly atmosphere. The bar staff in particular set new standards for how poor “service” can get. Just a shame google reviews make me give them one star as they did nothing to deserve it. There are numerous very friendly pleasant welcoming places nearby, do yourselves a favour and pick those instead.

What a change from the last visit! Staff were attentive and smiling, food was great with decent portions. Carolyn was brilliant, happy and efficient, apologising for the delay with the food. Keep it up guys.

The camambere sharer starter, best I have ever had. Love the additional bits of cucumber, ham terrine, onion marmalade chicken gousions Amazing, slight downside (so not perfect), The rocket was very wilted, and crouton slices not many of them, I had steak, rib eye which unfortunately was quite tough. My partner had chicken pie which he loved. My sessert was mini and hot drink, small piece cheesecake and coffee - perfect. Setting of this pub, right by the river, Amazing. Service was fast and spot on. Thank you xx

I've been to this pub several times in the past and have always been happy with everything and the food has always been very good and tasty Yesterday's visit just wasn't up to normal standards primarily because there seemed to be less food on my plate than you would normally get with the pork belly, even though it was very tasty. If it wasn't for my partner giving me some of her food, I would have left feeling hungry. Could have been a one off, but I'm a bit reluctant to go again now.

Sunday lunch 😋 I had the roast. Husband had Steak and Ale pie. Delicious as always. Excellent service as always! I read some of the reviews on here and sadly they do not reflect our experience. We come here on a regular basis occasionally for brunch which is amazing, we have lunch and Sunday lunch. The guys are friendly and welcoming, food is delicious and service excellent. Thanks 👍 😊

Return visit and just as good as the first time. Friendly professional service and delicious food. Location can’t be faulted - right on the water.

Lovely atmosphere, especially due to the wonderful service from Carl. Would 11/10 recommend :)

Lovely roast dinners and Steak and Ale pie. Really friendly and great service. Would definitely recommend. Lovely in the summer by the river.

Had the Burns Night Supper . Absolutely superb food and very well presented. Thought I didn’t like haggis but it turns out that now I actually do, yours was delicious. We were a party of 5 and we all had a brilliant evening, couldn’t fault a single thing , food , service, seating everything spot on. Thank you all very much.

Called in for a meal late afternoon. We were seated and served with no delay. Food was superb, and service was faultless. Great views of the river too.

To say that this pub has been quite a special place for our family over a few decades, my Dad was a boatbuilder at an old, now gone, boat yard. We spent many occasions there. Even family friends ran the pub for many years. Seen changes happen there, but always felt like it was a place to reflect on happy memories. So, I feel saddened to write this review. It was our daughter's birthday and she had asked specifically to go there to celebrate. I have mobility issues and had recently upped my medication. On arrival I actually felt a bit unwell due to this and felt really hot. It didn't help that we were seated near a radiator. We asked if the three of us could move. No was the answer but they did turn the radiator down. There was an empty six seater table next to us. Later it only had three people sat there. The waiting staff did seem flustered and rushing about, didn't seem organised. There wasn't any charisma at all from anyone. It felt chaotic. There wasn't much choice on the menu for us. We are pescetarians. We did make a mistake of not realising the Sunday menu would be different. My daughter and I had the sea bass with scallops pea and mint risotto. Scallops seemed raw, Sea bass wasn't cooked well and the skin wasn't crispy. My husband had a veg burger with two slimey onions rings and a handful of limp fries. Deserts were better, although I did say twice it is my daughter's birthday can you do something with her dessert, alot of places would have put a candle in or sing happy birthday or something, But nothing.. What I did witness when the table of six which was three, left, an older gentleman came to clean and reset the table with cutlery. He handled every fork by the prongs and knives by the blade and on two occasions he picked bits off the forks wiped with his fingers and placed on the table ready for the unknowing customer to use. This made me feel sick 🤢 I was glad to leave. Will not be going back in a hurry. The only thing it has going for it; is the pretty building with a beautiful setting shame that's not reflected by the staff, service and food. We all had a bit of a dodgy tummy the next day Tried to call but you get Claire an automated person. She seemed friendly enough. 🙏🏽🤦‍♀️🤣 Come on get your act together.

We had a Burns night four course supper. Very good value for money and the service was excellent. Thank you

Delicious food in a beautiful old building. Highly recommend the steak and ale pie and the chocolate torte

Always come back , lovely food and staff are lovely ☺️

Lovely environment and staff friendly. Will return. Perfect place to have a drink by the fire or sit out by the river. Food good value

Been here for burns night absolutely brilliant love the food presentation and the flavours were great Had 4 courses for 28 pounds and I never heard about this place but my friend knew about my love to Scotland and haggis and I couldn't have missed it the food was superb Very happy I came here

Went for a Burns night dinner experience but it wasn’t an experience at all - just food - haggis wasn’t the main event and when one of our party asked for a Haggis main course was told - not possible - no Scottish flag or music - should not be advertised as a Burns night - a real disappointment- felt embarrassed that we dressed for the occasion - no one else did - won’t return as totally misold

A frequent lunch treat and once again food, service and ambience were, as usual, great.

Had 4 roast dinners and burger. No apple sauce or crackling with pork. Turkey ok. Burger ok but chips and onion rings luke warm. Also had side dish of cauliflower cheese, not good. No problem with service but we were not asked at any point how meal was!!

We had a lovely meal here earlier this evening ,I had a pork belly special and my husband had steak pie they were both delicious . The pub was very cosy and welcoming and the service was very good 😊

This is our favourite restaurant! We always are welcomed. Our dog is also given a very friendly welcome. Staff are friendly and food is delicious every time!

A beautiful restaurant by the river. We were seated quickly and served quickly. The Wild Boar Sausages and Mash with the best Red Wine Gravy was excellent. Really friendly staff made it a superb late lunch. Looking forward to going back.

Venue very close to river and has pleasant garden with tables. Adequate parking . Easy to book on line or phone. Staff very friendly and helpful. Our roast dinners were fine, not vast in quantity but ok. Prices are reasonable. Venue itself is very pleasant.

Lovely bar and restaurant, food lovely and staff are really nice

Friendly people and will look after if you have any allergy or just a fussy eater They will always help 10 out of 10 all over

It's a lovely spot on the river. The service is fine but the food is hit and miss. I had a great meal but the 2 servings of cod and chips that we ordered were lukewarm as was the flat white coffee. It was a cold day so hot food was expected.

Had an amazing meal last Friday with my wife and child and i have to say the specials where out of this world and the service was quick and the waiter was very polite and helpful when asked ques About the dishes, will definitely be back soon.

Not had the chance to try the food recently but, lovely if you want a drink by the river

I booked a table for three on Christmas Eve and we were hoping for a good evening prior to Christmas. Unfortunately this was not to be. We ordered three sirloin steaks. Two out of three were cooked incorrectly. My steak was of poor quality and inedible. To top it all off all the food was cold. None of us enjoyed our meals. I think the staff were embarrassed to serve the food. I have no complaints about the service staff who were as always friendly. Whilst the steaks were deducted from the bill our evening was ruined, and not the happy start to Christmas that we expected. We bought a Chinese meal on the way home and wished we had done this in the first place. Other family members have told me that they had also complained about food quality recently. As a local family we have noticed that the food standards have dropped over recent months. We will not be eating at the Rushcutters anytime in the near future.

Very Friendly, lovely atmosphere, relaxing venue good food and great wine ! This was one of many visits to this pub where we regularly meet up and will definitely be returning

Called into the Rushcutters on the Friday night before Christmas having finished work and just wanting to relax heading into a busy Christmas weekend We had not booked and the pub was busy however we were quickly found a table and passed menus to review...

Came here for a New Year’s Day mean with family - Fantastic meal, lovely people. Only small complaint from me was there was no full roast as was a Monday! As usual warm welcome, and great service even tho they were busy. Thanks!

A great meal with great service and a smile

Been before but never a Christmas lunch very disappointed the drinks at the start was not what was as stated there 4 of us 2 were full 2 were 1/4 full the meal was not hot and not cooked, vegetables were hard ,not a good Christmas atmosphere 2 of the party came all the way from Newmarket as a Christmas treat, female staff very helpful and pleasant.

First time here for food and we weren't disappointed. It was delicious! Nice atmosphere to. Menu had a nice selection.

Disappointed with our visit. The food quality and standard have slipped. I have eaten tastier fish and chips at weatherspoons. The server was, at times, borderline rude and impatient. I won't be returning anytime soon.

Came with our dogs. Got great seats assisted by A very nice Maitre De. Lovely selection of food at very fair prices. I Had Salmon at under £11 very tasty. Sticky Toffe pud after.The whole experience was very agreeable. Staff were all very pleasant. Thank...

A great family lunch visit, thank you for looking after us.

Went in on Thursday 28th with my partner for a meal, as have been a few times in the past and had a fantastic time. Its safe to say this time did not meet our expectations. We went in and the car park had a...

We booked and had ‘breakfast with Santa' which was absolutely shocking, fried breakfast had one sausage, no hashbrown, about ten beans, the rind from the bacon was the bacon, the toast was like biting into a brick, and scrambled egg was black and looked like...

The Rushcutters Arms is a big, beautiful old pub on the river in Thorpe St Andrew, on the outskirts of Norwich. My wife had booked a table for lunch on Boxing day, my birthday, as she had read some good reviews and to be honest...

Disappointing really. We had an early dinner with a Ukrainian family to show them some British Hospitality. Our initial waiter disappeared, the place was empty but service was slow and untrained. Pies were dried and overcooked, fried things were frazzled on the Korean chicken. They...

Breakfast with Santa, well the food was disappointing and over priced,as heard another couple complain about the same thing, and the Santa wasn't very interactive with the kids. I am writing this review because I hope it will help them to improve their breakfast with Santa for next year.

Christmas dinner was revolting! I had goats tart for a starter. The pastry wasn’t cooked! It’s sad state of affairs when they can’t even cook a simple roast dinner correctly! And served it cold! The crumble was burnt on top way too many walnuts and basically no fruit. We left the majority of the food as it wasn’t edible. We didn’t stay past an hour! What a total waste of money!

Came here for Christmas day meal and it was really enjoyable. Food was really nice and staff were all very jolly! One thing that the fillet missed was a bit more veg!

Christmas Day dinner, shockingly bad! Starters scallops not cooked properly and cold served on something I wouldn’t feed my dog, pastry on goats tart not cooked. Main course cold and inedible come on guys it’s a roast! Sweet was crumble this was at least hot but sadly burnt. Best part of this meal leaving never to return.

It's a quality pub with quality people

Been here a twice in the past month and I wanted to try food a second time before leaving a review in the hopes that is was a one off, but the food again, wasn't great. To start with the positives, I do love the location. It has a very nice feel to it, along with a lovely outside area and view. The staff are always friendly but I would probably say just friendly is about as far as that goes. Not complaining at all, I just find the service never particularly stands out. The food however is just not great. First meal we had was a roast and the only way I can describe it is 'school dinner'. The meat was tough and over cooked. I am not a fan of the vegetable selection that goes with it either, but that is probably just personal preference. The roast potatoes weren't at all crispy and quite hard on the inside which was very disappointing. Hardly any gravy, the gravy we did have was extremely watery. It was all edible though and I was super hungry so I did eat a good amount of it. I've got to say, the cauliflower cheese was really nice and the crackle was pretty good too. Second time we went I had the Salmon Florentine. The salmon was so overcooked. I don't normally judge too much on this as I find its quite often the case when eating out as people worry too much about undercooking, but this was very overcooked. The skin wasn't crispy in the slightest. The hollandaise sauce was actually really nice other and the poached egg was perfectly runny. This made the salmon decent to eat. The roasted baby potatoes were soooo hard and just not great. My boyfriend had a steak which he asked for medium rare, but came out well done. I did suggest asking for a new one but he said to leave it as we had a lot to do, so I am not really complaining too much on this as I'm sure they might have given him a new one. We had a side of halloumi fries both times which were really nice and the cheesy garlic bread was decent too. I will definitely come back and try the food again as I do love the location and there has been a couple of parts of the meal that I have really enjoyed both times.

Have had meals off the main menu here before and they have been lovely but today we had the pre set xmas meal and I was very disappointed the starter and dessert was OK but the main meal was appalling , not only was it...

Food was excellent.service was very good.will be going back

We went there for our firm,s Christmas lunch about 30 of us the service was excellent and the food was great

Had Sunday roast, it was good but not great. Very long wait for food if you order from the menu as well as the roast.

The atmosphere and environment was very warm and inviting, but unfortunately the food was very small and I left hungry.

Had a lovely walking group Christmas dinner lovely meal great drink and the staff were very attentive.

Went for lunch with 3 friends. The food was very good, the service good and the pub itself is a lovely environment with a nice atmosphere.

Very nice pub. I'd say more on the classy side but still cozy.

What a fantastic pub this is, Ben and his team always go out of their way to make sure you have a lovely experience. Tonight we had Steak pie and the Christmas Dinner both were lovely. If you haven't been give it a visit, beautiful...

Lovely place with really good food 5*

We might be slightly biased because this is our local but it’s full of lovely, friendly people (staff and customers), great beer and during the winter, a fantastic log fire.

Large group of friends, 15 of us descended on the Rushcutters on a Friday late afternoon. We sat at the bar tables and had a terrific time, sharing platters were great helped along with copious amounts of wine. EXCELLENT

Lovely lunch at the Rushcutters. Always good service and warm atmosphere. Thankyou.

It took so long for someone to take our pudding and coffee order we ended up leaving . It wasn't a busy day

Such a great pub with fantastic staff, especially Ben who runs a tight ship and is so attentive and welcoming. Whether you’re popping in for a drink or a family meal, the service is always great. And it is super dog friendly too!

Staff very friendly, good service

Luke warm food at best, We did tell the staff and they offered a free desert but my wife and i do not eat desert, the floor manger didn't really care and made no apology just happily took our money. I have been to this...

Lovely pub with good honest traditional food. I recommend!!

Went for a meal at the rushcutters last night with friends and got to say it was one of the best places I've been for a meal. Service was 10/10 and food was 10/10 the whole night was brilliant there can't wait to to go back.

Really friendly staff, always welcoming. Very dog friendly pub. Great drinks and food. Great outside by the river in the summer and cosy in the colder months!

The service was amazing. We booked for 6 people and it was last minute. We arrived about 10 minutes early and we were seated swiftly. The food was delicious

Came in for lunch with my mum, both had the mushroom and ale pie, very tasty and great service as always.

Another lovely evening at the Rushcutters. Ben is a great host with friendly staff. Food was good as always.

Came in for lunch with my daughter, we had a vegetarian starter and main and it was delicious. Was lovely sat by the open fire, and the service was lovely and welcoming.

Beautiful river side pub, staff and beer were spot on, dog friendly

Came to the rushcutters for breakfast this weekend with my family. Food was delicious and good vegetarian options. Staff were very helpful and friendly. Will definitely recommend!

Lovely to come home to Norwich to visit the family and enjoy great food delivered with great service boom

Great place to meet with family and friends. Food is great, always something new on the specials board. Staff are friendly as well very helpfull. Also dog friendly which is nice

Consistently excellent food and service visit regularly great us like family Dog friendly huge bonus