Rushcutters Arms in Broadland

Great place just by the river. Good food and excellent hosts

Good food, friendly and prompt service. Thank you

The setting by the river is beautiful. I ordered the baked vegetable pie. It was crusty brown on top & tasted dried out, the new potatoes were also over crispy & dried out. The salad was fine.

Lunch menu very reasonable and very nice. Steak sandwich for nearly a tenner. Great beer too. Cheers

A friendly pub with a great setting by the river. It has an extensive beer garden. The service was friendly and efficient. The food was reasonably priced and a decent quality. Plenty of parking space when we visited, but it probably gets full during the summer months.

Lovely relaxed atmosphere even though it was a busy Saturday evening

We had a fantastic meal on Friday night. Sophie was polite & friendly and nothing was too much trouble. Excellent.

Last night we went for a meal at the NEW Rushcutters. Underwhelming was perhaps the best word to use to describe the experience. Five people in the party two of which had birthdays and each member, without prompting, said they would not return. The Chefs Board tasted of grease and very little else. The Garden Medley as a main course looked more like a starter portion and whilst my partner's sisters Steak & Ale Pie was huge it was mostly gravy and pastry, she also said it tasted of Bisto and was convinced the accompanying potato was powdered. All the chips and onion rings were luke warm on the dishes. At no point did anyone check how our food was. Two hours later and all I could still taste was grease. We paid the bill and left. It's a shame..........

Lovely food and good staff in a lovely setting

Excellent food and service very friendly staff thank you 😁

I have been going here for while, but tonight was very disappointing had the bass which was OK 2 tiny new potatoes which looked like old ones reheated and brocoli was solid sorry

Always enjoy a Sunday roast at Rushcutters, good for groups, friendly staff and plenty of parking. Home from home. The refurbishments also make this a good spot to take visitors to Norwich.

Staff very friendly, food delicious and the atmosphere is good.

Food was run of the mill no thrills I had Shepard's pie with lamb shank very expensive for ize of meal only one veg served with this dish Service was good and a lovely location great for sitting outside during summer

My first time back since the refurbishment. It was almost empty and we booked for 4pm. Was shown to our table and told it was full table service. We ordered drinks and then our food. When the food came we ordered more drinks. There was no sign of drinks 20 minutes later. The young waitress was saying she’s the only one who works around here and she’d see what she could do? Got fed up waiting so I went to the bar where there were 3 people not doing much? We eventually got our drinks but it ruined our visit. The food was nothing special either, not as good as it was in previous visits. Never again - it wasn’t even busy people just standing around talking - shocking

Visiting Norwich for the day and hired a dayboat from Bishy Barney Boats -booked a table for three for the evening and all three of us were impressed Easy to book, prompt acknowledgement and on the day a warm welcome, good service and good food . . . . and a more than decent pint in a great location A great end to a great day -thankyou and you will see us again Chris

Nice location and decor but a disappointing experience. Definitely avoid the vegetarian wellington - it was almost inedible. No mushrooms just a brown sludge with pickled onions inside pastry. The cauliflower cheese was over boiled cauliflower with a very sparse amount of mozzarella on top. We weren’t ever asked how our meals were or whether we wanted more drinks. Great shame as it has a lot of potential

The food was amazing and cooked very well, the atmosphere of the whole place was splendid and i really will go back again. furthermore, there was a server called theo and he was lovely, he had lovely conversation with my family and made us feel so welcome!

Recently refurbished, the Rushcutters is a great place to have a meal. It is dog friendly too, which is a bonus for those of us who have dogs. We went for Sunday lunch, we had the trio of meats, which was delicious. The meat was really tender and very tasty. A good choice of vegetables also came with the meal.

Womens toilets were filthy and broken, food was dreadful, staff lovely

We came back for the first time in years and it has really turned around. The staff were all very good and polite. The food was very nice, I had the chicken burger & side of hallumi fries (which were the biggest iv ever seen in norwich) My partner had the mixed grill which was a good portion size. We then had the brownie sundae and the trio of deserts. All very nice 😊

Popped in as in the area,having booked by phone ,call was automated which was a first for me but no issues, jury out on automated AI booking system as means a human job has been replaced, although I see the advantages, food,drink and service very though

We went for lunch with my son, daughter in law and granddaughter for my husbands birthday and it was lovely, the food was hot and the service was spot on, we were not rushed, able to enjoy our meal and to have a good conversation as well. The young gentleman who served our drinks was very cheerful and helpful, also the waitress who served our food was as well, definitely come back again and recommended it to people.

Really lovely meal at the Rushcutters. We had the specials meal deal reith lots to choose from, and beautifully cooked and served

I loved the food and the service was lovely.

Excellent food and atmosphere, would recommend

Great little English pub which we had visited so many times in the past and we was very much looking forward to celebrating our 35th anniversary here again . Unfortunately this time my partner had the mixed grill which was barely warm ,actually the steak I tried was cold ! Unable to get the attention of the very busy staff meant him eating a cold dinner and no opportunity to be able to do anything because he would then be eating alone , not ideal for a romantic dinner together, my food was good but i felt frustrated for him . Food should be served hot ! Unless it's a sandwich.

Went for late lunch on a Saturday afternoon. Restaurant was pretty quiet compared to how it usually is so we thought food might be a bit quicker coming to the table. We were waiting around 40-45 mins from ordering so we’re very hungry by the time it arrived. Although the food looked and tasted great, it wasnt hot. Some of the meals were warm whilst 2 of us had cold mixed grill and cold chicken burger. We had family visiting for lunch so didn’t make an issue out of it but was disappointing. Will we go again, maybe not.

Great riverside views. Cosy atmosphere. Efficient friendly staff. Good menu. Reasonable prices. Recommended 👍

We've been here many time and have never had an issue. Pub grub style restaurant, fish & chips, pies and Sunday roast type of menu. Friendly staf , good service and pleasant atmosphere.

Good meal in pleasant surroundings and friendly staff with good service.

Very good service and lovely pub! Only issue was the pastry was a bit hard Tasty food , thank you!

A lovely recent decoration has enhanced the atmosphere. Nicole,Poppy & Carolyn were friendly and provided great service.

Really nice breakfast , friendly staff , nice atmosphere, will definitely return

So much better since the new menu! Since they reduced the menu the quality of food here is much better. Will definitely be going again and would recommend to others

Unfortunately, it's not very good. Service was slow and portions small, which in turn makes it overpriced

Very nice food. Nice staff. Lovely first visit

Went for a meal at the rushcutters last night with friends and got to say it was one of the best places I've been for a meal. Service was 10/10 and food was 10/10 the whole night was brilliant there can't wait to to go back.

Our favourire restaurant. Exceptional food and service. Looking forward to next visit

Although the food was nice we felt the portions could have been better. The service wasn't very attentive and we were over charged by around £20. We ( six of us)were sat near the till and had noticed two other people query their bill which made me check ours,glad I did. Our second order for drinks was also forgotten until we asked. Not so good I'm afraid 😕 Such a shame as we had had a lovely experience when we came in November.

I WOULD HIGHLY RECOMMEND GOING THERE FOR A MEAL. THE STAFF WERE VERY ATTENTIVE. THE ATMOSPHERE IS COSY. I WOULD LIKE TO GO BACK IN THE SUMMER TIME AND SIT OUTSIDE NEAR THE RIVER. OVER ALL A LOVELY PLACE TO GO TO.

Really nice pub and food is excellent with a varied menu. Price is reasonable too, with good reductions if you have a blue light card or membership of Gourmet Society. Pub car park has an EV rapid charger with two terminals, which is a good bonus if you need it!

This is my favourite pub in Norfolk. It has atmosphere, wonderful riverside location, convenience, parking, good service and great quality food.

Nice breakfast, lovely location and staff.

Excellent atmosphere, very good staff, food was much better then we expected even better then previous visit which were all pretty good . Very cosy restaurant with nice river views even at night as light from patio.

Beautiful building and inside. Was looking for a homely family run pub, then realised this was a Greene King, the starter chicken strips were bland, and the steak pie tasted very artificial and like something you’d buy and put in the oven. The customer service wasn’t great, but food was most disappointing. It was Wetherspoons quality at best for double the price. This place is lovely for just drinks, but avoid the food.

If you are looking for somewhere nice to have a meal with friends, family or a couple, look no further than The Rushcutters where you will find a warm welcome. The menu is varied and very reasonably priced, and the decor makes for a very relaxed atmosphere. I’m winter you will find a warming log fire and in summer you would find nowhere better than sitting on the patio beside the river. Finally, The Rushcutters is also very welcoming to dogs; so for a meal or relaxing drink or coffee visit The Rushcutters - Rushbrooke family & Millie (the cockapoo)

Just returned from the Rush cutter following a very poor meal. My daughter had a chicken fillet in a burger which was wafer thin, and the sauce which was supposed to be with was missing, my so called Lamb shank shepherds pie was basically a shank pushed into a watery mash and then burnt, it arrived black. I did say to the server that I was surprised the chef put it on the pass, and even more surprised that the manager brought it to the table without any comment. They were both returned, as was not edible, they removed both from our bill, but meant I went home hungry, and it spoilt our visit. More effort should be taken to provide well cooked tasty food. Will not be rushing back, not for some time.

Very welcoming, lovely staff and great you can take dog inside. Food was delicious and great value menu. Worth a wander x

I’ve been coming to the Rushcutters since I was a kid and have always loved it (mainly for the riverside views in the summer). However since the new refurbishment it’s gone up a notch. I arrived on a frosty Friday morning, having been for a walk around Thorpe Marshes (there’s a fantastic offer at the moment where a walk using the AllTrails app gets you a free breakfast). Me and the hound were greeted by a lovely gentleman (may we’ll have been Ben) and shown to armchairs by the roaring fire. Dixie the dog was even given her own bed and was lavished with treats. She’s a nervous dog, but if there’s one way to her heart it’s sausages, which she loved! The coffee and breakfast were superb. The service was amazing and the pub was so cosy and welcoming. My new year’s resolution is to visit the Rushcutters much more often!

We booked in for a free breakfast following a dog walk - the atmosphere was warm and very comfortable, service excellent they catered for all our needs including treats & a comfortable bed for our little dog. Food was excellent- full breakfast & farmers breakfast highly recommend.

Lovely friendly pub, extremely welcoming and dog friendly

I’ve been coming to the Rushcutters since I was a kid and have always loved it (mainly for the riverside views in the summer). However since the new refurbishment it’s gone up a notch. I arrived on a frosty Friday morning, having been for a walk around Thorpe Marshes (there’s a fantastic offer at the moment where a walk using the AllTrails app gets you a free breakfast). Me and the hound were greeted by a lovely gentleman (may we’ll have been Ben) and shown to armchairs by the roaring fire. Dixie the dog was even given her own bed and was lavished with treats. She’s a nervous dog, but if there’s one way to her heart it’s sausages, which she loved! The coffee and breakfast were superb. The service was amazing and the pub was so cosy and welcoming. My new year’s resolution is to visit the Rushcutters much more often!

Fantastic food and service. The food was very reasonably priced and all delicious. They were very accommodating for our young child. Beth and Lucy were absolutely great! Perfect service- never waited too long for them to come over and they checked in with us just enough. They were very very friendly! We will definitely be back.

A hidden gem with delightful food, a beautiful atmosphere and friendly staff

Well, what an unexpected treat this was! We booked online, but needed to phone in to double check which menu would be served, the young lady was incredibly kind and knowledgeable suggesting we tweak our time as we preferred a late breakfast to an early lunch. On arrival I was acknowledged at the bar, and guided to our table. The attention to detail on service was spot on, both Jack and Ben with their warm, cheery, nothing is a problem dispositions, ensured everything about our orders for 3 was exactly as expected. Piping hot, perfect poached egg, all breakfast items were delicious, two veggies and one meaty. We will definitely return the next time we visit Norwich, thank you Ben and Jack for going above and beyond to ensure we had an incredible experience in your beautifully refurbished pub. PS loos we’re spotless, immaculately clean!

Booked table to celebrate parents 70th Anniversary. Lovely welcome, lovely cozy atmosphere, great service, lovely food, can't praise it enough. Parents also presented with a free bottle of Prosecco to celebrate.

Just had an excellent breakfast at the Rushcutters. After a walk around Thorpe.Marshes we were welcomed by Ben, who was very attentive and courteous. Will definitely be back for another breakfast.

Went for dinner with some friends in November. Menu choice was great, food was amazing, big thank you to the chef for a lovely meal. Will definitely go again.

This place is literally allergic to serving people food. Attempted a walk in on several occasions in the last few summers and always advised that they don't accept despite the vast majority of tables being empty. Booked a family meal and later called asking to add two additional seats to a table of five and was advised not possible without them even asking for details of our reservation. Upon arrival at the restaurant there were plenty of tables and seats free which remained so throughout the meal. Seems management just don't care and are happy to trade off their river location without much else to offer in the way of customer service. Replies to reviews always seem shocked at reports of bad service, but it has been this way for years.

Went for Xmas meal yesterday , Brie starter with “croutons” Brie good croutons too hard !! Hubby had Xmas dinner, bacon on pigs in blanket not cooked and raw. Bacon on my “ chicken over” so hard and burned . Greens cold . Other meal sausage n mash ok . Certainly an expensive disappointing experience , and definitely not worth it.

The atmosphere was great, seated really quick even though there was a queue before us. Great table, Lucy the waitress was very cheerful and talkative. Food arrived quickly and was great. Beer quality could not be better as usual.

Nice place for a drink. Food menu looked good but didn't eat here. Staff were friendly and fairly speedy service

Can't eat without booking, not very friendly

Great surrounding, excellent food, we had the pies yummy !

Very friendly and attentive staff and a good atmosphere. I am a coeliac and everything was explained to me efficiently. The choice of foods we had were very tasty.

Visited the pub following a refurb and the pub looks amazing, very cosy and inviting. The atmosphere was great and staff were attentive and friendly. Looking forward to seeing it fully open again.

Unfortunately the experience and the way that we were treated means that we will no longer come back to the Rushcutters. We ordered our mains, to which everything was great, our host came over and cleared our table and asked if we wanted to see the dessert menu. To which we did. 20 minutes passed and no menus. It just so happend that we still had some items left from our mains that another member of the team (whom I must say clearly did want to be there due to her manner and body language) came over took the remaining items and asked if everything was ok and if we wanted anything else. To which I replied, we have been waiting for the last 20 minutes for your colleague to bring over the dessert menus. Oh I'll get you some then was the reply we got back. Guess what....... 20 minutes later still no dessert menus, to which when we asked her again (it was like a Kevin the teenager moment) oh I'll get you some. To which she did but the way that she presented them to us was just chucked on the table. To which I then asked if I could see the manager. About 10 minutes later the manager came over and said I hear you have a problem in a bit of a condescending matter. When I explained the situation (to which he clearly is in the wrong job and you could see he was trembling with nerves) . He said that we could have our desserts on the house. To I stated that it had gone passed that point and we no longer wanted a dessert. No real meaningful apology, he clearly wanted to get away from us quickly, he just said I'll get you the bill then. And walked off. Next the female host returned, you didn't want a free dessert so that will be £74.76, Cash or card. She took payment and went! At no point did anyone apologise for the experience that we had received. We have been coming to the Rushcutters on a regular basis for more years than I like to think but we we won't be back. When we were leaving one of the waiting staff that instantly recognised us stopped us for a chat, unaware of what had happened, did apologise when we told him what had happened. But we again said we are never coming back. I had to chuckle we we got out side as there was an A frame that said Ben and the team welcome you to the Rushcutters. Ben if that's how you welcome customers new or returning. You aren't going to have a business for very long!

We haven't been here for a few years, and only had 45mins free for an early evening meal. The atmosphere was cosy and perfect for December. The staff were really polite, courteous and efficient. Food was tasty. We are coming back soon

Such a disappointment can't really see it's changed that much other than the menu being smaller just as well really as it was disappointing. I had the triple roast first one came out and was mostly cold roast potatoes tasted like they had been standing for ages and just reheated. I did highlight this to the waiter who without hesitation offered to get me a fresh replacement, the only difference this time was it was hot, not great quality or presentation, to be fair it was removed from the bill, my wife's burger was average at best. Really did expect more based on previous experiences, won't be in a rush to revisit at the moment

Brilliant breakfast and super friendly service. Highly recommend for food and drinks, Ben was a great host and will definitely be returning soon, thank-you!

We had drinks in the Rushcutters on Thursday evening prior to our Christmas staff party. As always the setting was fantastic, lovely roaring fire and the service was brilliant. Ben and his team are fantastic, and considering there were nearly 30 of us, nothing was too much trouble!!!

We always enjoy visiting the Rushcutters when we are in Norwich. A great pub with good food!

We have become firm favourites of this pub in the last year. The food and service are excellent and Ben and the entire team do a great job. The new refurb has lifted the place to a new level, recommend ++

Fantastic meal and drinks to celebrate family day birthday today As always nothing too much trouble for the brilliant Rushcutters team

Amazing Trio of Meats for Sunday dinner, service excellent!!

Need more gravy really not enough

Amazing experience and meal food and drink was great very attentive and friendly staff would definitely recommend the Rushcutters and will definitely be returning

On a family occasion we went to the Rushcutters early on Sunday evening. The first thing I noticed was that although the table was laid nicely, the cutlery was very smeary and not very clean. These were changed at once. I wasn't too hungry so I ordered a child's portion of roast pork. Unfortunately when it arrived it wasn't very warm, the roast potatoes were hard as if they had been kept warm all day, as was the meat. To be fair perhaps I should have ordered something that had to be cooked from fresh. No one else had any complaints about their food. Maybe I was just unlucky in that respect but there was no excuse for the state of the cutlery. The waiting staff were very pleasant.

I BLOODY LOVE THIS PLACE IT IS FLIPPING AMAZING

We had a fantastic birthday lunch for my Mum. Staff members Poppy, Nicole, Carolyn and Abbie were very helpful and attentive, which made the visit very enjoyable! I had the signature burger with a side of halloumi fries; both were fantastic. My mum had the steak pie, which you can’t go wrong with, as it comes with a good portion of veg. My dad had the toad in the whole which was from the specials; it does lack veg, however he said it was great. For dessert, we had a sticky toffee pudding and a trio of dessert which we shared among us. They also made a board with a small bit of brownie that said Happy birthday on. Like i have said, the service was great and so was the food!!

Lovely atmosphere, clean and tidy decor, friendly tentative staff excellent food with excellent quality ingredients cooked perfectly. Thank you so much will definitely be back.

lovely place, friendly helpful staff, great food

We have been going there for year's on and off back then you had candles lighting up the walls. It been recently renovated and we think is go it's old atmosphere back lovely decorator nice lighting and a wide range of seating. The food is of a very good quality and we were so full couldn't manage a pud which is a shame as Bakewell tart sounds good. Very nice place recommend.

Had trio meat roast followed by bakewell and coffe. Fantastic meal,not our first visit and certainly won't be our last

Went with friends for a roast dinner. Disappointed with the quality of it and also it wasn’t hot. They also forgot my side dish. Tried the dessert (apple tart) and that was soggy and really awful. Sorry to say we won’t be back.

I make it back to Norwich from Australia every couple of years, and a Sunday lunch at the Rushcutters has become a bit of a tradition. This time around it was just my father and I, and it didn’t disappoint - from the excellent service by Lucy and Sophie down to the perfect roast beef and cosy table, it was everything that I was looking for. I also loved the ‘mini pudding + coffee’ option for dessert - it was perfectly sized and the best ending to an excellent meal.

Such lovely staff - always attentive and helpful. Food is always super. Just a great local pub

We were served by Lucy and Jade who were lovely and the food was very nice.

Updating my review... The pub/restaurant has just had a complete redecoration and renovation. It was good before this, it is very lovely now. Atmospheric! Lovely food. Very good selection of drinks. Service is excellent and the staff are very polite and helpful. Ben, the General Manager, does a great job! Highly recommended.

As a visitor from Canada, I was delighted to experience a true British pub. The food was great, as were the drinks. The service was exceptional. Our server, Sophie, was very friendly and coworker Jade handled a medical emergency at the next table smoothly and professionally. Overall a great experience and I can’t wait to go back next time I’m here. Thank-you!

I booked the Rushcutters for my Wife's 50th Birthday with our two young children and her parents. We had heard it had been refurbished and wanted to give it a try. Bit of a risk for a special birthday but so glad we did. I messaged to ask if they would mind me bringing in some balloons and a birthday cake, they had no issue whatsoever which was great. My inlaws arrived first with the cake and balloons so everything was ready for our arrival. The staff were very attentative and polite. The food was great. I had a mixed grill and it was cooked exactly how i wanted it with great flavours. Mixed grills are alway hit and miss, this was a hit. My eldest had the signature burger which he loved. My youngest had chicken strips and chips. He has alergies to Dairy and Soya. The resturant has an ipad it gives you and allows you to quickly and easily work out what meals work and which don't, there was lots of choice for him which is great as a lot of place don't consider people with alergies. When we had finished our meal we had the cake come out and the whole end of the pub we were in sung Happy Birthday much to my wife's embarresment. Special mention to gentleman who i liaised with who was not only attentative but also a great personality, paid attention to the kids as well as the adults. All in all a great experience. Pub was busy on a Wednesday night which is great to see. Thanks for a great night and we wish you all best for the future. We will be back.

Service much better than previously. However, not impressed with the menu. My partner had veggie toad in the hole. Just came with cabbage mash. No other veg. How cheap is a carrot?? I had a garden veg combo, which I wouldn't order again. Disappointed that there was nothing on the lines of a Thai or Indian curry, also a sharing platter with olives, sun-dried tomatoes, focaccia etc would be lovely. Didn't they have that previously? Drinks also very expensive, so we just had a couple of beers, and left earlier than planned to have a bottle of wine at home. Such a shame that they never seem to get all the elements right, as it is a lovely building, and could do so much better overall. Serving staff very attentive though, so thank you to them.

Super great dinner with friends here, lovely atmosphere and delicious food, top notch chef Bradley did a great job and our waitress Poppy made the dinner supper pleasant.

We met friends for lunch and simply loved it all. Good parking, great atmosphere, wonderful food and outstanding service. Caz was our server and she was so welcoming, personable and engaging. We all agreed she made a great experience even better.

We went for a meal last night, and was surprised how busy it was. Brilliant atmosphere, excellent service and the food was delicious. We thoroughly enjoyed it and will be back. Thanks very much.

We were a group of 7. 3 adults and 4 children aged between 7 and 12 years old. The food was tasty - small complaint was that the chip portions with the burgers were quite small. The service was excellent. One of our meals took a lot longer to be served, and the staff dealt with the delay very professionally. Our server was very patient and attentive with the kids, too, which made the whole experience so lovely...it felt like nothing was too much effort. We visited as we are on a short break in the area. We would recommend it. We all had desserts, and 6 out of 7 had a drink other than tap water. The bill was just under £150. The icing on the cake is that you can use your Tesco Clubcard vouchers, which give you 2x the value.

Nicely decorated, greeted by Jack, friendly & new what he was doing, showed us to our table,. Served by Nicole & Poppy. Our meal was excellent all the staff seemed to he enjoying the job. Have been many times before & will certainly return.

Amazing food and service. Would 100% recommend.

this place was really good, been here a couple times, took my italian relatives and they loved it, great service shoutout to divas lucy + evie who served us, is say the cost is on the high side but oh well there were 4 of us. great place gang the atmosphere is soo good