The Towers Inn in Birmingham

Great customer service. Food was amazing and staff were really welcoming & friendly. Didn’t have to wait long for our food to come. Would definitely recommend to others and I will be returning for another visit

Food was good, didn’t have to wait long. Service was good & staff we friendly Overall great experience and will be returning

After my partner stood in the queue for 15 minutes the member of staff walked off to another area of the bar to serve someone who just came in Two other members of staff came on but were both trying to sort out vouchers which seemed to be impossible Partner who is a patient person had enough and we left The pub looks run down

Karaoke night! Brilliant atmosphere lots of fun and giggles.

Popped in for a quick drink and ended up staying on as the band were brilliant.

Great place to go super food and great prices . Staff were lovely

Booked the meeting room at the towers inn. Jade organised for us offered tea coffee and lunch options. Room had av setup flip chart and water . Will be booking again

Visited the towers inn last week for some food and drinks . Food was excellent thank you . Drinks are really good prices an great selection and service

Good pub grub, excellent friendly service. Clean plenty of light, my first time and pleasantly surprised. Will visit again.

The towers pub is a decent place to go me and my mate played bingo and almost won play ur cards right . Wasn’t going to play but glad we did

Me and my friend came for a catch up was only going to have a couple but ended up staying the night . We got chatting to the regulars. So nice

The Towers is a pleasant pub with good quality food and great value. Staff always friendly.

Went in last night had a mix grill. Fries was cold when they come out and onion rings was cooked in all I can say was dirty old oil tasted absolutely disgusting. Ended up leaving half my meal 😒 Not impressed never again.

Came here tonight and the quiz was great. The food was also 5 stars highly recommend the boss burger and the service was great too. Carrie who brought our food over was so polite and hardworking and even checked back to make sure we were happy with our food. Highly recommend.

Poor Customer service, Staff Not welcoming, You dont even get basic Hello or Please & Thank you when you get served, As most of the staff working there were miserable and food is Average.

Received a parking ticket for £100 yet was only in the car park for 17 minutes. No clear sign posting and staff didn’t say a thing or ask for my reg.

Amazing place met jade what a wonderful person helped me enjoy my night amazing woman very friendly will be coming again thanks

Came in for lunch with my family great service and wonderful food jade really made our visit great very friendly and helpful

The food was incredible, I had the tandoori skewers and they were cooked perfectly. Would definitely come back again.

Was a great experience at the towers. The food was really good. They did mention that there was a 30 minute wait which was great as at least we were told! Will definitely be coming back again!

The food was soooo good, I love that there is kid’s machines and capsules. It is a good place to go if you want somewhere to eat

Did not see you had to pay for parking - went in for one drink the staff didn’t say a word. I saw other people just park up too didn’t see them do anything. Being asked to pay£100 fine what a joke

Recently visited here for food and I must say what a lovely pub! The food was outstanding and the customer service second to non! Special mention to one of your members of staff Jade, couldn’t do enough for us and what lovely manners she has. Will definitely be coming again very soon!

What a lovely pub to stop off and have a bit of food before heading off shopping. Nice atmosphere, lovely and clean, food and was cooked just right. A special thank you to one of your members of staff Jade, she couldn’t be more helpful and so polite, a credit to your establishment, please pass on our thanks!

Rude Asian bartender with a horrid attitude shouting at customers trying to order when there was no need.

Seven of us had a very enjoyable lunch at the towers, the pub was busy but the service couldn't have been any better. Our large table was great just what we needed the food came quickly just what you need with children all of our orders were superb, Good portions and piping hot. The childrens £1 deal is a great offer. Deserts were very generous as well. Back to the staff who were very good they even called us after we left when one of us left a wallet behind. Really appreciated.

Was incredibly busy, with few staff. But Kerry and Jade made sure we didn't have to wait for our drinks & food for too long. Exceptional service! The food was great too!

Chef arranged for gluten free option for me. Very helpful

Always a nice, chilled, friendly atmosphere. Been my local for a while. Food is great, drinks very reasonably priced. Cocktails are lush. Staff are brilliant, particularly, Alex ! Defo worth a visit, or a few . Great pub

I visited the pub on Monday for dinner with a friend. The food was lovely and good value for money. The new menu is great, great variety of food for everyone. The staff were very polite. They also have a range of entertainment throughout the year.

Haven't been to my local for a while, went for a meal and drink and ate outside as weather was good. Had tandoori chicken skewers and sharing dessert and both were really nice. Service was good and will definitely use more often.

Love the towers normally but on the visit the food was a bit bland compared to other times and the food wasn't cooked like it normally is what a shame really I not be going there again in a rush father in law ended up with belly ache and next morning was sick.

Great staff very helpful when ordering meals

Lived near here for over 4 years and decided the night before to book a table and to watch the England semi final. Staff were all very welcoming and the food was really nice. The evening was so pleasant that I booked another table for the final. Was phoned day after to confirm the booking and they had no issues when I added 2 more people even though it meant having to move the table. On the evening was a live band on and a really good atmosphere (well it was supposed to be coming home).Not once were we made to feel like new faces or unwelcomed by any of the locals and considering how busy they where the food was again really nice and tasty. We all said we will happily take a walk up and visit it more often. .

Wish I could give it zero stars because that’s what this pub deserves I come to watch the football with family all the staff are rude you don’t feel welcome and you just want to get out soon as your in here the whole atmosphere is just awful I don’t rate this place at all

Food was lovely and came quick, atmosphere was great and Barr staff were friendly

I have had mixed experiences at this pub in the past, but lately, it has been nothing but positive. The food is served in reasonable time, prepared how we have requested and the staff are very friendly. The only issue is that when ordering on the app, some items seem to be always missing or not available, most notably, smaller sized drinks. However, when I order at the bar, they are not out of stock at all. All in all, a nice pub to have a meal at and throw back a few drinks.

Fantastic food Fantastic staff very friendly and welcoming. We attended the physic night and that was Brilliant. Thankyou night

Lovely food. Good service nice price

Had my daughter 18th in the family room. excellent service and the bronze buffet was well worth the money. Lovely atmosphere,lovely staff so helpful.

Its was alright for the afternoon but later on did not enjoy the music it was too loud, while eating. Food & drinks were okay could of done with some more flavourings, Would like to have seen some cider on tap like Stowfords or Inches. The two waiters were quick at bringing the food out and cleaning the table. The bar staff were friendly. Large free open carpark, but you have to remember to register your car inside

Amazing value for money! Menu has changed and it's to die for. Lots of tasty treats. Do recommend! I ordered the greek burger and it was just what I needed

Top class service, all bar staff super friendly and food is great! We came for pub quiz and thoroughly enjoyed it, will be back to play again!

So popped in the towers for lunch on Friday 26th April , had mozzarella sticks as a starter an a old faiful burger for main an was upsold by the waitress to add a sf burger on it an curly fries an a pot off beef dripping which went well I with the burger! I need give a big thanks to the lady I believe was called Kerri she went above and beyond, she welcomed me In the pub a then served me and ran the food alone also a check back. Couldn’t thank her enough for being so comforting an happy an welcome this girl deserves to progress an be a manager a lot of other guest seemed very impressed

Went out for a family meal and it was great. Great food and good value for money. Great atmosphere. Will definitely go there again

Great service from Taylor who was very friendly and so nice. Couldn't do enough for us. Food was great really tasty. Thank you.

Lovely place for lunch. Great food, really friendly staff, good selection and prices. Pleasant young man called Taylor served us.

staff were very friendly (we were served by sharn) her attitude and work ethic were unmatched and she was very polite towards her customers

Popped in for food a big group of us, they was very accommodating making sure we was all sat together and all comfortable food was lovely and the staff was all very friendly all an all it was a lovely experience.

Excellent food, the new menu is 10/10! We had the tandoori’s skewers and they were exceptional! The bar staff were very accommodating and did an amazing job!

Lovely pub and delicious food off a new menu. Unfortunately the service was lacking and meals came out very disjointed. We were a party of 7...2 meals arrived....then 10 mins later another 2 (but these came with items missing) then another 7 mins and two more, then another long pause and the rest of the second meals came out... then another break before the final meal came out...also missing items...I think I gave up asking at this point ! I would recommend because the food and atmosphere is great...but I would advise parties of more than 2 to be prepared in shifts. Maybe a little staff training would help as the young lady serving really didn't want to be there and the young lad just looked confused.

Meeting room available for booking. . Room has coffee and tea set up to so you can help yourself. room hire is easy to book on line or call

Tasty food, nice service, local pub!

Ordered meal with 2 family members. They told me they didn't have my choice while they were bringing out the other 2 meals, without an apology. I ordered something else quickly and had to wait while the others ate. The only thing edible was the chips so when they came to take my plate away I asked for a refund of £5, which is reasonable considering the meal was just under £10. They still did not apologise but said the manager would be coming to talk to me. After waiting another 10 minutes, I decided to walk out before losing my temper. This is no way to treat a customer 😡

Standard pub grub. Good service.

Another lovely few hours spent in The Towers with our lovely friends. We also had a lovely meal.

Great food, great service, nice atmosphere in the place. Staff went above and beyond to make our experience great overall.

Lovely family pub friendly staff, food was delicious and all came on time. Nice atmosphere will definitely be returning Thank you

Great food, Reasonable prices and lovely atmosphere! Friendly staff always especially Egon who always makes you feel welcome!

Myself n my friend arranged our friend’s surprise 60th Birthday at the Towers Inn on 25/02/24 - a lovely day Thanks to Liam and Jade for making it a special occasion for our friend n friends Credit to both staff members of the Towets Inn K Gill

Arrived a little late but my fiends had arrived before me and ordered, no complaints. Staff attentive, food was nice! Put your car registration in the I pad upon arrival. Overall was a good visit.

We stopped here on our way home for lunch. What a mistake that was !! We walked in through two people smoking to a really uncomfortable atmosphere. The bar staff were rude and un inviting, we ordered drinks and sat down to look at the menus. Unfortunately it was quite busy with groups of men in dirty work clothes and their language matched. I understand this is a pub but it’s also a restaurant and families are welcome !!!!!!! The window blinds were drawn and they were filthy, the table was sticky and the menus were filthy. We tried to persevere but the feeling and language in the pub was awful so we drank our drinks and left. We are vegetarian/vegans and the menu offering was strange and very limited. Our youngest daughter has additional needs and the constant shouting and swearing really frightened her.

Alex behind the bar was very helpful, went out of his way to clean our table, all around great customer service

the food is lovely. great customer service from liam good communication when it came to the food/drinks and they are all very nice people who work here!!

Towers inn is a good pub and the food is very good, Holly is a good worker and she's a lovely girl

Come to the pub today for few drinks and the lady that severed me Kim with ginger hair was very nice and helpful and was lovely to talk too

Came in when a lady called jade served me and my son she was so polite and served us very quickly she was kind to my son that was unsure to what he wanted to eat, what a lovely pub to visit with family highly recommended

I come to the towers today for some food and drinks I had the hunter chicken was very nice and good for the money the lady that severe me Kim with a black shirt was very friendly and nice to talk to I well definitely be coming back

This was the first time I attended at the very start of service. Opening was very prompt and the staff were very friendly and helpful as I also made an enquiry about securing another booking later on in the month. Being early we were able to secure a table in our chosen location. The lady behind the bar took our drinks orders promptly. Our food orders were taken when we were ready and everything was cooked to our liking. I look forward to my next visit to The Towers Inn.

First of all I want to say how lovely Simon is, from the get go he was so polite and very welcoming. This pub has always been our first choice of meet ups, fab location on bus route (we can drink & bus it home...ha!). Good food selection and great atmosphere. Its the friendly staff tbh there, enough to make you want to come back. Thanks Simon for the banter and going that extra mile!

Welcomed in by Liam lovely chap will definitely come again.

Great drinks choices and new menu to choose from, Kimberley served us and she was very friendly and knowledgeable

came in for a meal with my partner, really enjoyed the hunters chicken and couldn’t fault the service that Liam provided us.

Came for a quick drink and ended up staying for the whole evening! Great atmosphere and lovely food, the bar staff were quick and made us some lovely cocktails! Thanks to kimberley for all of those pina coladas!

Only came in for a few drinks and side dishes, Liam delivered our food and had a good laugh with him.

Went to the Towers on Thursday 14th to try the new menu. The food was great and the service from Jade who looked after us all afternoon was fantastic. Will return.

Had a lovely meal at the towers last night, atmosphere was great and the service was wonderful especially from the waiter called Liam.

Fantastic service provided by Simon.He was friendly and his customer service was ace.Definitely coming here again.Thanks Simon

Went for dinner last night with my family, food was great and Liams service was great. Will definitely come back.

I wasn't going to eat on our arrival at the Towers but chatting to a barman, Simon ,he explained it was a recently new menu and well worth trying .It certainly was !Thankyou Simon.

Visited as advices by a family member was a lovely setting very relaxing food was delicious and a lovely young man called Simon who served us very helpful advised us on the best dishes when we asked for some suggestions was a most delightful young man to talk to and a well presented member of the work team nothing was to much for him lovely young man 😀👍

Visited with a friend there was a lovely young gentleman called simon we was spolted for choice of food so he helped us on the way thank you for recommendation Simon🙂

Had food and drinks on Thursday we was served by jade who was lovely will definitely eat here again.

Simon always serves with a smile. Top kiddo, always makes sure Guinness comes in the right glass 🍻

Had a lovely sit down meal where our food was lovely. Service was amazing especially from the bar staff notably simon. A real bubbly friendly place!

Came here for food and drinks, food was really good and Simon was amazing

Was served food table service and served at the bar by Simon lovely young man greets you with his happy smile would recommend to anyone 100%

Came to Towers for weeks ago, was served by a lovely young man called Simon, very polite and lovely smile, good to see young people making customers feel welcome, keep up the good work Simon see you on our next visit 😀

I came into the towers with my family for a Meal. Simon welcomed us in and was very helpful with explaining the menu to us. He helped my elderly parents by bringing drinks over to the table. He was a delight. He checked in on how our meal was and also recommended desserts, which went down well. A very helpful young man. Thank you

Good food and good drink special shout out to Simon for top notch service

Love coming to this place on Match day. Always a good atmosphere, good food and friendly staff. Simon always makes sure me and my Dad are well looked after, top lad!

Good food, good drinks, footy and boxing on TV and good people. Staff are great - especially Simon.

I had a lovely time with my wife and kids at the towers. Amazing pub, very welcoming and Simon knows how to deliver service with a smile. Keep it up mate!

We have been to the Towers many a time for family celebrations. This time, however, I was a little disappointed. We waited almost 2 hours for our food to come out, and some of the food was below average, to say the least. The staff were very apologetic for the time it took to serve our fod. The bar staff were very quick to serve and friendly. Despite this, We will be thinking twice, unfortunately, before visiting again.

Came for the quiz, Kim and Kimberly were great behind the bar on a busy night

Kim and kimberly were amazing as per usual, cannot fault the staff here even the food runners such a liam are quiz and efficient Family friendly pub with easy parking

Lovely pub, nice choice of food and always recieve great service from jade.

We had a lovely family meal yesterday was served by Jade who very polite and helpful with anything needed!

Came here for food yesterday lunch very pleasant young lady served me dark hair think her name eas jade. Very friendly will definitely be coming here again.

Jade W is an awesome team leader / supervisor works very hard and runs a tight ship can’t complain