The Towers Inn in Birmingham

Charis wonderful young lady, very polite and great table service. Thanks for looking after us on mothers day ❤️

Food was great Our server Charis was such a nice girl bar staff was very nice and friendly Thanks charis ! And team

My friends and i came to the pub at 14:30 so it wasnt busy we order the sharing platter it was nice but it took so long to come out, waited 45 mins for 2 main meal to come out, and over 1 hour for my own to come out which was the philly steak and then sent it back because my steak was overcooked, the only good part was the dessert.

Food wasn't much to shout out about. Burgers tasted very greasy. The staff were very nice, but food was a bit slow coming to the table, but I put that down to it being busy. There was some arguing going on outside, but this isn't unusual, apparently.

Popped in for a cheeky little munch .had a mega mixed grill and the Pork Tomahawk .The food was cooked to perfection and the service was outstanding. Definitely will call again .Thank you to Hayley and her team.

Came to the pub tonight for a meal with my daughter, lovely food and great service. Also stayed and took part in the quiz, we had a great time, will definitely return again.

Drink and food quick and tasty 😋

Went here for a nice little lunch due to it being a birthday for remembrance. The staff where very accommodating however when you order food they fail to mention that the pork tomahawk with vegetables and fries you will have to wait over 30 mins for. It took over 45 mins to receive the food and then ended up having to have it in takeaway containers. The atmosphere and pub where very pleasant. However I would say the food is not worth it. Really dry, over cooked and hard to eat

The staff is all cracking...but I wish to highlight a specific individual...I don't know this young female's name..as she didn't have a name badge...but I experienced a amazing venture at your venue...courtesy of her excellent skill set all round...I remember her beautiful green eyes and lovely smile and red hair...took be back in time to my 90's...C'est la vie...please pass my regards for her stupendous customer service...will defo be coming backk on a Sunday.

Had a lovely visit here , very nice staff , Rosie in particular had a big smile and held up a great conversation… struggle to find that from young people nowadays! Will definitely be returning soon.

egon served us and was very nice

It was a great food experience my waiter was charris was so lovely and she deserved a medal 🥇 lol love her funnyness and Betsy was the chef thanks guys I appreciate the food

Two people ordered chicken gyros which came with... No chicken. We asked and then five minutes later the waitress came with a bowl of... Bacon? When we asked again for chicken she just replied "oh I don't know what meat it is" and left. The refurb isn't great. It's so dark inside, it needs some spotlights or just white lights instead of yellow

I've just deleted my previous 4 stars rating to leave this new and updated 2 stars rating. Firstly, the refurbishment looks nice and pretty, but today there was only one person serving at the bar, and she was run off her feet, more staff would be better. Now, sadly, onto the absolutely horrible food. My last review for the hunter’s chicken et al, was 4 stars because the food was nice, hot, the chicken was juicy and had some taste to it. Today, I wasted £20 on two meals that I really wish I hadn't ordered. My hunter’s chicken was not that hot and just mildly warm, the chips were not great, and the chicken was as dry as sandpaper. That £20 I sadly wasted on this so called food could have gone to a charity that could have used the money for good, but I do give to charities regularly anyway. Actually, I have just decided to upgrade the rating to 2 stars (from 1 star) simply because my partner said that her meal was not too bad, but not great either, thus could have been better. I've had a really bad meal, I'm angry. My partner wouldn't let me make a complaint at the bar, even though I'm really not happy with the food that I received. To top it all off, it's Pancake Day today. I should have stayed at home and made a bunch of pancakes rather than spending £20 of my hard earned money on this second rate pub food. Last time I left a 4 star review for the same food only a couple of years ago, but not this time, because it was absolutely terrible. I was considering ordering some dessert, but because the food had literally angered me, I refused to order one as I had already wasted good hard earned money on this so called food. I'm not happy, I'm not happy at all. I really should have complained about my issues whilst I was there...

Hagley is a good manager ,friendly and helpful. Always their with a smile to welcome you ! The reopen is fabulous the standard of the reform and detail was beyond. expectations. Shout out to Egon too the Towers looks great and we are very proud locals!

Went to the recently refurbished Towers Inn for something to eat. Was greeted by Sharn who was really welcoming and helpful. She found us a table and took our order. Food was served by Kayleigh and Nefe came to ask us if everything was OK with our food. Overall excellent service and brilliant attention to customer satisfaction. Well done all

The staff as usual were fantastic especially Saan and Hayley and the food was beautiful

Every time I ask for a rare steak it comes well done. Very disappointing

What a beautiful new look 😍😍 good luck to Egon and his fantastic team 👏🏼👏🏼

Carrie was our sever, so helpful and bubbly, couldn’t do enough for us. 5 star service young lady !!!

Lovely pub. Always enjoy takings the family here. Cant wait to see the pub after the refurbishment. Great local place ..

Love meal and friendly staff , good food , good service 👍😊

Unfortunately, we had to wait longer for our food, and it wasn't at its usual hot temperature. Staff missed the opportunity for a sale when they failed to point out the 2 for offer. Not good on a day I'm in the mood for a few drinks. Not their finest hour

Great customer service. Food was amazing and staff were really welcoming & friendly. Didn’t have to wait long for our food to come. Would definitely recommend to others and I will be returning for another visit

Come to the pub today for few drinks and the lady that severed me Kim with ginger hair was very nice and helpful and was lovely to talk too

Friendly meet up with a few friends . Always go towers best pub ever . Staff are loooooovelly and friendly . Regulars welcoming great pub all round

Loved my visit to the towers inn pub today family had a 60th birthday staff were friendly and served us well . Food was nice

December 31st 2024/5 new year party was great ... excellent band called Room 26

Went to the towers inn for a few beers with my pal We played darts I won !! Lively atmosphere with a load of tvs and screen to watch the game

Great atmosphere , excellent service and amazing food . Family friendly and staff make you feel very welcome also great value for money

It was fantastically organised. We came with a large group and were given a private room so they we did not disturb the quiz which worked fantastically for us. Getting served for drinks was quick. Our meals were pre booked and came out with speed and the odd missing items were quickly brought over and sorted. All of the food was fantastic quality and hot. Nothing had to be sent back - which is a first for this group! They also handled desserts fantastically, even though they were not pre ordered they still come use as easily. Paying at the end also worked well as families were able to quickly pay for their part of the meal without any issues.

Great bands on a Saturday night 🌙

Music far too loud at this pub. Impossible to have a conversation. Food poor.

Seriously good food at good prices

Absolutely appalling kicked out as I was being rasiaclly profiled and left on the car park and was refused entry NEVER GO HERE EVER IN YOUR LIFE!!!!

Great pub, would recommend, very friendly staff.

Food was good, didn’t have to wait long. Service was good & staff we friendly Overall great experience and will be returning

After my partner stood in the queue for 15 minutes the member of staff walked off to another area of the bar to serve someone who just came in Two other members of staff came on but were both trying to sort out vouchers which seemed to be impossible Partner who is a patient person had enough and we left The pub looks run down

Karaoke night! Brilliant atmosphere lots of fun and giggles.

Popped in for a quick drink and ended up staying on as the band were brilliant.

Great place to go super food and great prices . Staff were lovely

Visited the towers inn last week for some food and drinks . Food was excellent thank you . Drinks are really good prices an great selection and service

Booked the meeting room at the towers inn. Jade organised for us offered tea coffee and lunch options. Room had av setup flip chart and water . Will be booking again

Good pub grub, excellent friendly service. Clean plenty of light, my first time and pleasantly surprised. Will visit again.

Me and my friend came for a catch up was only going to have a couple but ended up staying the night . We got chatting to the regulars. So nice

The towers pub is a decent place to go me and my mate played bingo and almost won play ur cards right . Wasn’t going to play but glad we did

Went in last night had a mix grill. Fries was cold when they come out and onion rings was cooked in all I can say was dirty old oil tasted absolutely disgusting. Ended up leaving half my meal 😒 Not impressed never again.

The Towers is a pleasant pub with good quality food and great value. Staff always friendly.

Came here tonight and the quiz was great. The food was also 5 stars highly recommend the boss burger and the service was great too. Carrie who brought our food over was so polite and hardworking and even checked back to make sure we were happy with our food. Highly recommend.

Poor Customer service, Staff Not welcoming, You dont even get basic Hello or Please & Thank you when you get served, As most of the staff working there were miserable and food is Average.

Received a parking ticket for £100 yet was only in the car park for 17 minutes. No clear sign posting and staff didn’t say a thing or ask for my reg.

Amazing place met jade what a wonderful person helped me enjoy my night amazing woman very friendly will be coming again thanks

Came in for lunch with my family great service and wonderful food jade really made our visit great very friendly and helpful

The food was soooo good, I love that there is kid’s machines and capsules. It is a good place to go if you want somewhere to eat

Was a great experience at the towers. The food was really good. They did mention that there was a 30 minute wait which was great as at least we were told! Will definitely be coming back again!

The food was incredible, I had the tandoori skewers and they were cooked perfectly. Would definitely come back again.

Did not see you had to pay for parking - went in for one drink the staff didn’t say a word. I saw other people just park up too didn’t see them do anything. Being asked to pay£100 fine what a joke

Rude Asian bartender with a horrid attitude shouting at customers trying to order when there was no need.

Recently visited here for food and I must say what a lovely pub! The food was outstanding and the customer service second to non! Special mention to one of your members of staff Jade, couldn’t do enough for us and what lovely manners she has. Will definitely be coming again very soon!

What a lovely pub to stop off and have a bit of food before heading off shopping. Nice atmosphere, lovely and clean, food and was cooked just right. A special thank you to one of your members of staff Jade, she couldn’t be more helpful and so polite, a credit to your establishment, please pass on our thanks!

Seven of us had a very enjoyable lunch at the towers, the pub was busy but the service couldn't have been any better. Our large table was great just what we needed the food came quickly just what you need with children all of our orders were superb, Good portions and piping hot. The childrens £1 deal is a great offer. Deserts were very generous as well. Back to the staff who were very good they even called us after we left when one of us left a wallet behind. Really appreciated.

Was incredibly busy, with few staff. But Kerry and Jade made sure we didn't have to wait for our drinks & food for too long. Exceptional service! The food was great too!

Chef arranged for gluten free option for me. Very helpful

Always a nice, chilled, friendly atmosphere. Been my local for a while. Food is great, drinks very reasonably priced. Cocktails are lush. Staff are brilliant, particularly, Alex ! Defo worth a visit, or a few . Great pub

Haven't been to my local for a while, went for a meal and drink and ate outside as weather was good. Had tandoori chicken skewers and sharing dessert and both were really nice. Service was good and will definitely use more often.

Love the towers normally but on the visit the food was a bit bland compared to other times and the food wasn't cooked like it normally is what a shame really I not be going there again in a rush father in law ended up with belly ache and next morning was sick.

Great staff very helpful when ordering meals

Lived near here for over 4 years and decided the night before to book a table and to watch the England semi final. Staff were all very welcoming and the food was really nice. The evening was so pleasant that I booked another table for the final. Was phoned day after to confirm the booking and they had no issues when I added 2 more people even though it meant having to move the table. On the evening was a live band on and a really good atmosphere (well it was supposed to be coming home).Not once were we made to feel like new faces or unwelcomed by any of the locals and considering how busy they where the food was again really nice and tasty. We all said we will happily take a walk up and visit it more often. .

Wish I could give it zero stars because that’s what this pub deserves I come to watch the football with family all the staff are rude you don’t feel welcome and you just want to get out soon as your in here the whole atmosphere is just awful I don’t rate this place at all

I have had mixed experiences at this pub in the past, but lately, it has been nothing but positive. The food is served in reasonable time, prepared how we have requested and the staff are very friendly. The only issue is that when ordering on the app, some items seem to be always missing or not available, most notably, smaller sized drinks. However, when I order at the bar, they are not out of stock at all. All in all, a nice pub to have a meal at and throw back a few drinks.

Fantastic food Fantastic staff very friendly and welcoming. We attended the physic night and that was Brilliant. Thankyou night

Lovely food. Good service nice price

Had my daughter 18th in the family room. excellent service and the bronze buffet was well worth the money. Lovely atmosphere,lovely staff so helpful.

Its was alright for the afternoon but later on did not enjoy the music it was too loud, while eating. Food & drinks were okay could of done with some more flavourings, Would like to have seen some cider on tap like Stowfords or Inches. The two waiters were quick at bringing the food out and cleaning the table. The bar staff were friendly. Large free open carpark, but you have to remember to register your car inside

Amazing value for money! Menu has changed and it's to die for. Lots of tasty treats. Do recommend! I ordered the greek burger and it was just what I needed

Great service from Taylor who was very friendly and so nice. Couldn't do enough for us. Food was great really tasty. Thank you.

Popped in for food a big group of us, they was very accommodating making sure we was all sat together and all comfortable food was lovely and the staff was all very friendly all an all it was a lovely experience.

staff were very friendly (we were served by sharn) her attitude and work ethic were unmatched and she was very polite towards her customers

Lovely place for lunch. Great food, really friendly staff, good selection and prices. Pleasant young man called Taylor served us.

Went out for a family meal and it was great. Great food and good value for money. Great atmosphere. Will definitely go there again

So popped in the towers for lunch on Friday 26th April , had mozzarella sticks as a starter an a old faiful burger for main an was upsold by the waitress to add a sf burger on it an curly fries an a pot off beef dripping which went well I with the burger! I need give a big thanks to the lady I believe was called Kerri she went above and beyond, she welcomed me In the pub a then served me and ran the food alone also a check back. Couldn’t thank her enough for being so comforting an happy an welcome this girl deserves to progress an be a manager a lot of other guest seemed very impressed

Top class service, all bar staff super friendly and food is great! We came for pub quiz and thoroughly enjoyed it, will be back to play again!

Excellent food, the new menu is 10/10! We had the tandoori’s skewers and they were exceptional! The bar staff were very accommodating and did an amazing job!

Lovely pub and delicious food off a new menu. Unfortunately the service was lacking and meals came out very disjointed. We were a party of 7...2 meals arrived....then 10 mins later another 2 (but these came with items missing) then another 7 mins and two more, then another long pause and the rest of the second meals came out... then another break before the final meal came out...also missing items...I think I gave up asking at this point ! I would recommend because the food and atmosphere is great...but I would advise parties of more than 2 to be prepared in shifts. Maybe a little staff training would help as the young lady serving really didn't want to be there and the young lad just looked confused.

Meeting room available for booking. . Room has coffee and tea set up to so you can help yourself. room hire is easy to book on line or call

Tasty food, nice service, local pub!

Ordered meal with 2 family members. They told me they didn't have my choice while they were bringing out the other 2 meals, without an apology. I ordered something else quickly and had to wait while the others ate. The only thing edible was the chips so when they came to take my plate away I asked for a refund of £5, which is reasonable considering the meal was just under £10. They still did not apologise but said the manager would be coming to talk to me. After waiting another 10 minutes, I decided to walk out before losing my temper. This is no way to treat a customer 😡

Another lovely few hours spent in The Towers with our lovely friends. We also had a lovely meal.

Standard pub grub. Good service.

Lovely family pub friendly staff, food was delicious and all came on time. Nice atmosphere will definitely be returning Thank you

Great food, great service, nice atmosphere in the place. Staff went above and beyond to make our experience great overall.

Great food, Reasonable prices and lovely atmosphere! Friendly staff always especially Egon who always makes you feel welcome!

Myself n my friend arranged our friend’s surprise 60th Birthday at the Towers Inn on 25/02/24 - a lovely day Thanks to Liam and Jade for making it a special occasion for our friend n friends Credit to both staff members of the Towets Inn K Gill

Arrived a little late but my fiends had arrived before me and ordered, no complaints. Staff attentive, food was nice! Put your car registration in the I pad upon arrival. Overall was a good visit.

We stopped here on our way home for lunch. What a mistake that was !! We walked in through two people smoking to a really uncomfortable atmosphere. The bar staff were rude and un inviting, we ordered drinks and sat down to look at the menus. Unfortunately it was quite busy with groups of men in dirty work clothes and their language matched. I understand this is a pub but it’s also a restaurant and families are welcome !!!!!!! The window blinds were drawn and they were filthy, the table was sticky and the menus were filthy. We tried to persevere but the feeling and language in the pub was awful so we drank our drinks and left. We are vegetarian/vegans and the menu offering was strange and very limited. Our youngest daughter has additional needs and the constant shouting and swearing really frightened her.

Alex behind the bar was very helpful, went out of his way to clean our table, all around great customer service

the food is lovely. great customer service from liam good communication when it came to the food/drinks and they are all very nice people who work here!!

Towers inn is a good pub and the food is very good, Holly is a good worker and she's a lovely girl

Came in when a lady called jade served me and my son she was so polite and served us very quickly she was kind to my son that was unsure to what he wanted to eat, what a lovely pub to visit with family highly recommended

I come to the towers today for some food and drinks I had the hunter chicken was very nice and good for the money the lady that severe me Kim with a black shirt was very friendly and nice to talk to I well definitely be coming back