Based on 92 opinions finded in 1 websites
Based on 92 opinions finded in 1 websites
Nº 330 in 476 in Stockton-on-Tees
Nº 63 of 86 Other cuisines in Stockton-on-Tees
Opinions
Just visited this pub for the first time which is our local spoons. We ordered pizza with portion of chips and pint of lager each. Food and drink served quick and was very nice lots of topping on pizza and hot chips. Staff pleasant and good choice of seating. Will definitely visit again as such good value.
evie&bw . 2024-08-10
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There was only 3 customers waiting to be served, I was number 3, After waiting 20 minutes and 7 customers later 🤷♂️, I give up and had lunch elsewhere
Paul S . 2024-06-15
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So it seems Wetherspoons has gone the same way Pizza Hut has, everything needing to be done on a device. Both places I personally won’t be going back to. I’m not old (34 years old) or incapable of using technology but my idea of going out with family is to chat to each other and have a chin wag with the staff and it be a social event. In a world which is getting less and less social, this was an unnecessary jump. Wetherspoons has stripped that out of the experience. You now have to order everything on the phone so the first part of the meal out, everyone’s head is in their phones. We have a 5, 6 and 7 year old so it was an awful experience for them. It’s very sad that menus aren’t on the table anymore to browse together so that you have a choice of how to order. We shall not be returning 😢
RivieraWhitby . 2021-08-23
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Visited Thomas Sheraton today with friend . Friend had skinny burger and I had chicken breast burger. Couldn’t even bite through chicken as it was burnt . Staff replaced it and this was also dried out n burnt but not as much as first one. Another couple commented that they hoped the food tasted better than it looked. I told staff and said whoever is in the kitchen needs to learn how to cook. Also we decided to have another drink but after waiting 15 minutes to attract attention of staff we gave up. We have been loyal customers for over 20 years but have given up now
helensmith132016 . 2021-05-22
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Although the experience was fairly average for a Wetherspoons, the building itself is well worth a visit. Interesting stained glass Staff were efficient and friendly and prices were JDW's usual excellent value for money
ARKAYESS . 2020-02-23
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We like a Wetherspoons breakfast But today was decidedly average It wasn’t busy The eggs were good! The sausages were good The beans, tomato, mushroom ... were cold and must have just been standing for ages before they hit our plates!
Helen M . 2020-01-04
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Cheap good quality drinks good Gin selection and food is really good for the price. You can’t go wrong
paulaA6240NB . 2019-09-29
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Great selection of craft ales.... in fact this was the reason we visited ... but the glassware was appalling.... not clean at all Shame really as the staff were friendly ... the beer awesome ... but the glasses... sheesh!
V8906OKcraigf . 2019-07-01
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So we recently visited a different Wetherspoons nearby and the breakfast was shockingly bad! Back here at the Thomas Sheraton today as it was drizzly and dreary so we fancied a trip out. Breakfast was lovely, timely and was the right temperature 😃 Staff were also very helpful and friendly. Definitely worth a visit Good disabled access, the side entrance is wheelchair friendly and the disabled toilet is always clean and looked after.
Helen M . 2019-06-13
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Popped in for lunch , orders on the app drinks came quickly , food did not take long pizza was nice , I ordered a garlic bread with cheese , the cheese was missing ,did complain it was still nice , the pub is clean and welcoming staff are very pleasant. Will be back
944smog . 2019-06-09
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7 o clock Sunday night and we virtually had the place to ourselves. A standard Wetherspoons menu offering good value and some meals even include a drink. Staff were friendly and efficient, the meals were promptly served well cooked and still hot. Just the thing on a quiet night out but I suspect that other nights this place will be really busy.
m50lws . 2019-05-07
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As we couldn't get to the Cheltenham festival this year we decided to spend day in sunny Stockton a great all day breakfast washed down with a pint of hop house lager very reasonable prices
neil b . 2019-04-15
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Greeted by a pleasant young lady with gorgeous purple hair 👌 served with hot breakfast and coffee. Thanks for your service. 😊
740dp . 2019-04-12
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I was too hungry so forgot to take a photograph of the food! We popped in again, for breakfast. Very good today, all items hot (no cold beans) and nothing missing. We still wish there was more than one coffee machine but it won’t stop us coming back. Very pleasant staff Good disability access
Helen M . 2019-04-03
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I have been a regular at the Sherrington but last time I came the meal was tragic but I believe that must have been a bad day the meal I had tonite was fantastic and incredible value I have had four great meals all good on four separate nights well done Wetherspoons back to ur fantastic best
Doblo1957 . 2019-03-26
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We spent a lovely evening in the Thomas Sheraton during the build up to Xmas and while the menu is the usual pub standard the food was filling and rather nice. A special mention of thanks to Lorna who served us with a smile and encouraged us to go for the burger which we did. You can't get a decent night out for less than £30 these days but we did here.
teessider744 . 2019-01-18
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Usual decent low cost grub for a Wetherspoons, as usual clean and tidy etc But what made this place stand out tonight was the Genuinely friendly welcome and helpfulness of the staff. After having travelled and lived in a dozen countries and working all across the UK 5-7 days a week and eating out twice a day for the past few years .. Trust me, genuinely friendly, helpful staff are as rear as Honest politician's..I am going to ask and add the names of the 2 staff I had the good fortune of being served by tonight, as their Bosses should be alerted (if they don't already know) to what a great asset these two are to this company. Thank you Miss Lorna and Miss Katie, Today is my Birthday and I'm just getting my belly ready for drinking til 4am, but I'll be back tomorrow for a hangover brunch as Iv 4added this place to my Go To list when in the area now. ;)
Stephen P . 2019-01-10
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I would like to express my repeated satisfaction of The Thomas Sheraton, its food and drink and the attentive and caring nature of its lovely staff, particularly Lorna and Katie. I have never had to wait long to receive my food and have always enjoyed my meals. The food is always hot, well-prepared and tasty. Thank you very much.
Sightseer20495249472 . 2018-11-10
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Impromptu visit at lunchtime, decided to have small fish and chips just £4.55 but then noticed you got two for less than £8. They was plenty of fish not just batter like some, came with chips and peas or mushy peas. Service was quick.
MrsJD2007 . 2018-10-30
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Drinks are good food is not bad.Staff are excellent.As most Wetherspoons everything is great value for money.
alanchancery . 2018-10-15
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Found a table, needed cleaning but that happens, seats were filthy, terrible food both the same meal ordered one nice and hot the other cold,extra onion rings burnt shouldn’t have left the kitchen,dirty cutlery changed that, one pint with a head the other looked flat,I left most of my meal after noticing the state of the place in general,never seen table staff to ask us if everything was ok usually something that normally happens, Needles to say I will not be going to Thomas Sheratons in Stockton again, I didn’t expect Gourmet Cuisine but this was terrible .
StephenR2600 . 2018-08-25
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Another great old building saved from the scrap heap, this used to be the County Court and the interior has been extremely well preserved and added to . so when you are sat there thinking what a great building, you now know wha tit was. And then you get the usual Weatherspoons value and assortment of ales, but biggest tick goes to the person that designed the interior, superb job, go and have a look
Michael R . 2018-08-15
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The food in this Wetherspoons has been consistently good and the service has always been quick. It's just a shame that my visit today was ruined by the amount of far right activists in the pub talking about how they can't fight on an empty stomach.
Katie W . 2018-07-28
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I love the Thomas Sheraton. It's a beautiful, historic building, a bit shabby I grant you, but still has loads of character. I pop in often for coffee and also food and a drink. I find that the staff on the whole are friendly and pleasant. The coffee is excellent and second to none in terms of value. I was more than a little sad to be recently told that the pub is to be sold and will no longer be a spoons.
egblack2018 . 2018-07-19
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My 2nd visit for curry club which is every Thursday. Today I had chicken jalfrazi ( lowest calories 😁 ) with rice nan and popodoms. Was really tasty and filling . Came with drink for just £6.35. What's not to like!
MrsJD2007 . 2018-07-12
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Had to wait an unreasonable length of time and told I couldn't be seen behind t bar of drinks server. Had to move all the plates etc from table and 3 toilets blocked. They hadn't been checked for 4 hrs. Tandoori chicken wrap is now off menu and standard of service has declined rapidly
helensmith132016 . 2018-07-02
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On Monday 21st may 2018 me and my partner had managers special. The chips and peas were ok but the fish was so thin and was a grayish colour and didn't taste to good. Me and my partner left nearly all the fish and went home. One hour later we both had runs and throughing up and still do not feel to good a day later. We both go there on a regular basis but this really let you down. It was my partners 60th birthday treat off me regards DEBBIE LEWIS Stockton on Tees
Tracey B . 2018-05-22
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Pooped in for my diner forgot my ready glasses, the lad serving was very helpful. The food came quickly even though it had been a sunny day so the place was very busy the food was cooked perfectly, the bottomless coffee was great as Iv still to drive to hotel. It is a Great touch the staff asking when your ordering, if you want everything at once so you can crack on or if you would like your dinner to settle before they during deseat..I'll be back for breakfast for sure worth noting if visiting Stockton, by 8.30 you are stuck with restaurants or takeaways. This is the only place open for a decent priced meal..real glad the food is great and the service too. Well done the Friday evening team
Steve G . 2018-04-20
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I dined here with a friend this week. Granted... they really struggled cooking a steak. I really enjoyed mine but my friend asked for medium... the first one was very rare so on sending it back she asked for a well done steak.... it was even more rare... she ended up going for burger... granted the meal took a long time before it was decent but the way waiting staff responded was brilliant. We ended up enjoying a very long prolonged meal and a great catch up. If you are in a hurry for a decent steak I would not recommend but the service more than made up for it for a cheap night out.
helensuz . 2018-04-02
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Always seems scruffy and dingy compared to other Wetherspoons but always busy so clearly popular. I go in cos it's cheap and convenient
MrsJD2007 . 2018-04-02
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I use the highland laddie in norton on a regular basis and the food has always been good! Thought we would try the breakfast! You could break windy with the black pudding it was rock hard! The eggs must have been cooked an hour before Serving as they were like rubber! I did not think you could get bacon cut so thin? On a plus the staff were really good. Never again!
walkert3 . 2018-04-01
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Always lovely coming here for food with very friendly staff, foods always delicious and very affordable, and a very welcoming atmosphere. Lovely part of the Whetherspoon's branch! Recommend for family and friends!
Kennedy R . 2018-01-06
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Went in yesterday the young lady with blonde hair and glasses served us she was so rude not just to us but other
Kelly F . 2017-12-16
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Had a serious problem the management and all the staff who dealt with us were really professional and very caring they made us feel very happy and I would be glad to recommend this pub to anyone I certainly will be back
Doblo1957 . 2017-12-14
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I've enjoyed their 14oz Aberdeen Angus steak twice in the last two weeks. I think their steaks are all 30+ days matured. Only one word for them. Fantastic. Cooked exactly as I like them, full of flavour and very little gristle and fat waste. I've never tasted better anywhere (apart from other Wetherspoons pubs).
Bohemianbri . 2017-11-17
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I have been around a few JDWetherspoons and i always think you know what you are going into with this one being no exception. Very pleasant open pub/restaurant with good food and drink provided at a very reasonable cost. Tables and floor was a bit untidy but put that down to it being Saturday lunchtime and it was a bit busy. Staff as usual all very pleasant - will definitely be back next time in Stockton
Jaggyjim666 . 2017-09-18
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first let me say I'm usually in here every week and its normally fine however....today (saturday) they had fish and chips on offer at £4.99 so I thought why not. bad move. I'd ate a third of the cod when it started to get tough and looked very grey.
elizabeth c . 2017-09-09
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Thomas Sheraton was born in Stockton and now gives his name to this oak lined pub complete with books and a beer garden on the roof. It's very nice with the usual Wetherspoon menu which basically means a great choice of food, and a huge range of drinks. I'm always keen to support Wetherspoon pubs since their boss is a Brexiteer who put his money where his mouth is. The breakfasts here are excellent.
Alastair C . 2017-08-28
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I went in yesterday I ordered to tuna jacket potatoes & the leaf salad was off n so where the tomato's and they made the coffee to strong for my mam plus we love weatherspoon but this was SHOCKING!!! Might think twice going their again
Lesley L . 2017-08-02
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Bonito bar que apoyar. Multitud variada. Hermosa amable casos. A veces el servicio podría ser más rápido, pero es allí en el final.
johnGandtonic . 2017-06-29
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Cada vez que he ido allí a comer, disfruté de mi noche! El personal es agradable y te sirven rápidamente. La comida es buena por un precio muy razonable. Tienen un menú completo para todos los gustos.
ChloePntr . 2017-06-25
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As a regular, quite happy to prop up the bar after a hard shift. Always a conversation if you want one. Barstaff great but be prepped for slow sevice then you won't get stressed.
johnGandtonic . 2017-05-20
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Never been before, didn't even know it existed, so after a long trail round Stockton and going in a few cafes only to to find they'd ran out of jackets, & sorry we don't do Omelette, we finally gave in & asked a local if they could reccommend somewhere decent to grab a bite to eat, that's when we ended up in here, & oh boy were we pleased we did. Service was great, staff happy, tables cleared in no time considering how busy they were, after looking over the menu we ordered, we had the lamb shank, fish n chips, chicken skewers & mixed grill, all four plates were emptied & not one complaint ! Tip top well done to all staff & an extra special thanks to the kitchen staff, definetly will be returning.
jayne z . 2017-04-11
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This was our choice for lunch on a day out. With a Wetherspoon's pub you know what to expect. The food was good and very good value with the usual 2 for £??? choices and small or larger meal options. It was not the most inviting pub of this brand we have been in but that was made up for by the friendly helpful staff.
David L . 2017-04-07
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The Sheraton is a good place for meeting up with friends, you can actually talk without having to shout over loud music. There's a massive choice of hand pulled beers (if that's your thing you won't be disappointed). The food is good too.
Tracy S . 2017-03-29
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Called in here to meet up with friends prior to having a meal across the road.Although it was not a particularly busy evening it took an age to get served with the bar staff spending time using keys to access the tills. I l told one of the bar staff to serve the person next to me as she was in the queue before me afterwhich she served two other people. Later we timed two of our group at the length of time it took to get served. just under nine minutes. As such I did not order a second pint.Big contrast to Wetherspoons in Norton and Hartlepool,Also the selection of real Ales/craft lager was not great
John R . 2017-03-26
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Good Pub to have pre Chinese meal drink. No loud music, so can have a conversation with friends and have catch up. Local restaurant just over the road, so we have never eaten in pub.
223aranka . 2017-03-17
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service a bit slow, due to not enough staff, but the selection of hand pull beers and the price was brilliant.I paid £1,99 for a pint of lovely strong hand pull beer.
jmatchett1 . 2017-03-13
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Called in once again for a late breakfast. To my surprise, and to my annoyance, with time fast ebbing towards the noon deadline - twenty minutes to go - there were no breakfast menus clearly visible. I checked some twenty nearby tables. But I know what they offer so it did not matter too much.Breakfast was good, and marmalade was available so I was happy enough.By noon some serious drinking was taking place as this Spoons has quite a lot of soaks popping in - fairly early I would say!On this visit a standard experience. Altogether the visit to Stockton was enlivened by the Stockton Flyer's performance at 1300 hrs in the centre. What a stunning thing that is!
R N . 2017-02-28
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Me and my partner absolutely love it here. Warm, friendly environment suitable for children. The food is gorgeous, never had a bad thing to say about this place and the staff are friendly too! Here all the time
Lauren R . 2017-02-04
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Found the fish very greasy but crispy and under cooked in the center .Leads me to believe it has been cooked at to high a heat .
lionspring . 2017-02-02
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Great place to have a meal and a quiet drink, wide range to choose from with plenty of offers, I have been in here several times since last year and each time is as good as the last.Very friendly atmosphere and staff.
Keith L . 2017-02-01
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Just walking down Stockton High Street when I bumped into a few friends who escorted me to the Thomas Sheraton for a few tasty pints of their top class ales. We didn't eat but we have eaten there before and been very satisfied it's a cosy place not too busy, not too noisy, just right be back soon.
gordonrichards123 . 2016-12-23
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Shocking service, stood in a line behind people who had been ordering food and drinks, and barmaid walked away to mop up a drink she had spilled. I waited patiently expecting her to come back and take my food order and when she had finished she never came back but started serving drinks where she had been cleaning up, even though staff were already serving at that part of the bar. I left without ordering and wont be returning.
campersuperman . 2016-11-01
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The Thomas Sheraton inStockton is not only a local Wetherspoon pub with history but possibly classed as one of their less popular pubs within the region with regards to fineness and a class structure but my own honest opinion is that if you want a friendly pub where bar staff and customers welcome you at all times then this is the pub for you ! For me, this is the friendly pub, ( I recently reviewed the highland laddie and downgraded it because of the lack of friendliness, and I stick to my review! ). I might be described as rough and ready but I know where I am made to feel more welcome and that is THE THOMAS SHERATON IN STOCKTON HIGH STREET . Jimboy 007 A complete 5star job from me
jimboy007 . 2016-10-29
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Had a family meal out whilst shopping in Stockton on Tees. Staff were extremely friendly and helpful and the meals certainly did not disappoint they were delicious, the waiting time from order to the food arriving was only 15 minutes. It was very cosy with a real fire. Well worth a visit , a massive thumbs up!
231TraceyS . 2016-10-25
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Set in the high street across the road from the Castlegate Shopping Centre, this looked a lovely pub. Inside, there was a stained glass window set in the ceiling and a small, neat upstairs seating area. The pub was well laid out with good décor. Unfortunately, when we visited, most of the cask ales displayed 'Coming soon' signs, so were not yet available - and there were no 'blond' beers on offer, which was disappointing for a Wetherspoons establishment (hence 3 stars). We also had a problem finding the toilets because the door leading to the corridor (near the side of the bar) appeared to have no sign indicating where to go). The chips were very good though and we got a generous portion!
Suzie J . 2016-09-11
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This place is literally just around the corner from me and I love it, yes it's full of 'old men drinking real ale' but so what? Smile at them and wish them a good evening they aren't doing any harm - it's their local so say hello and move on but anyway, the menu is great and really cheap, the drinks are fantastic prices too and the staff are incredibly friendly.
Rachel F . 2016-08-08
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I visit this restaurant every Tuesday evening for the steak night. The price has gone up a little from what used to be £4.99 but is still good value. I like my steak medium whilst my wife prefers well done. What is actually served can vary depending on the thickness of the steak. I often find a thick steak can be quite rare on the inside and like wise a thin well done steak can be very well done. I consider this a minor point and 9 times out of 10 I find the meal could not be improved. It's always served nice and hot and usually very promptly.The staff are friendly, it's a lovely building and I love my Tuesday night treat in Stockton
Tajsurfer . 2016-08-02
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I went with family and had Mexican burrito nachos pasta good value for money and okay atmosphere , nothing fancy but quick service , you get what you pay for !
forgotten69 . 2016-06-27
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This used to be a lovely pub and the staff were always friendly. However of late the quality of food has worsened, it's almost as if the chain doesn't care much for the quality of food it sends to the kitchen in this establishment. There always used to be a good selection of real ales, but now you are lucky if they have two guest ales on at anytime - just a row of ales promising that they are 'coming soon'. There are much better places to spend your time.
Affable_Flock . 2016-06-23
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This pub is spacious so we felt at ease immediately. Even with lots of diners, we felt relaxed. Lots of choices for seating with comfort and original features. No loud music to interrupt us just happy conversation all around us. The food came quickly and staff were warm and friendly. We had Steak and the Steak & Kidney pie with mash and peas. We asked for separate gravy and we got small gravy boats each. The Sunday Brunch menu included an alcoholic drink for £6.99 each. I had Rutland beer and my friend Sharpes Doom Bar. White wine was scrumpy my cousin said and my mum had orange juice. Worth it and well worth it for an enjoyable dining experience.
Patricia L . 2016-06-05
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Ordered steak special which was well cooked and good value for money at £5.99 including drinks! My friend upgraded to Aberdeen Angus for an extra £2.00. I had a skinny steak with salad and I did try a couple of her chips which were delicious. The service was very quick for both drinks and meal, plenty of choices to sit to eat but my only gripe was that it could have done with some upgrading as with times these establishments tend to get rather shabby due to to sheer volume of customers who pass through their doors.
backlaner . 2016-06-01
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This is the 2nd bad experience I have had with this establishment in 2 visits I have to say it WILL be the last2 weeks ago myself and my wife went for the fish Friday. ...bad mistake.......reheated chips are bad enough but STALE FISH!!!!!.......And now tonight I had a steak with onion rings fine you may think.....how wrong you may be........meal arrives no onion rings.......the waitress had disappeared........couldn't attract anybodies attention and by the time I did my meal was just about finished........the onion rings arrived just about the time I finished......I will NOT be going back again.....I would not recommend this place to my worst enemy.......AVOID
David P . 2016-04-19
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was getting shouted verbal abuse for a very drunk customer no back up of staff then man became physically aggressive that was not handled we either absolute disgrace will not be returning as it have an atmosphere where it is okay for customer to verbally/physically abuse other customer
657beth . 2016-03-02
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Thomas Sheraton offers a large menu with lots of choice. My friend and I opted for the Phili steak baguette with monetary cheese sauce. The baguette was ok but the sauce was like sludge, cold and gloopy.
juliek97 . 2016-02-20
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Its just another Witherspoons pub nothing special but as with all of them anywhere in the country it serves cheap food and drink of a good standard and has the usual resident population of alcoholics .
mal s . 2016-01-22
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Always tasty food. Can't go wrong for the price! Only one negative the chips are not that nice and quite soggy.Burgers are tasty and they now do halloumi NOMS
Amy878787 . 2016-01-21
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The menus were not standard Weatherspoons menus, they were printed on A4 paper and the text was very poor quality. Nothing had prices on, apart from the odd additions you could make to the meal. When we asked at the bar if they served beef burgers, the bar man looked at us if we were stupid and said "No, we can't serve beef burgers" with no further explaination (there were a couple of burgers on the menu similar to burgers available at other spoons pubs but the beef burgers had been changed to chicken. Very strange place...
Graham D . 2016-01-19
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Excellent food & drink especially the real ales & guest beers in this very friendly efficient pub! Lovely staff & great menu deals!
juliehelena . 2015-12-02
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It's really not a bad pub but quite a lot of men in there & not a kind of pub to go in. Nice pub to go and have a nice cold drink though.
Rebecca H . 2015-11-23
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Called in here quite deliberately whilst visiting friends who live in Stockton. This is quite an impressive building and I was especially impressed with the stained glass ceiling window by the bar. It has the classic older Wetherspoons feel to it with lots of dark oak panels and so forth - but there are plenty of different areas to sit in. This is important at breakfast because there are usually the early morning boozers in there and some of them..well..personal hygiene issues!Very good breakfast appeared briskly and once again - in our 60-70th JDW no surprises that the service was good as was the food.HOWEVER the cutlery was out of a washer where the rinser was in need of cleaning as it was none too clean. I actually took a photo of my knife. This will hardly stop me visiting again. Opposite is a very smart indoor shopping mall
R N . 2015-11-03
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Food good value. Helpful and pleasant staff. Lovely roof garden. Bucket chairs ripped and worn which spoils experience and is a shame as makes place look shabby. Could do with a bit of refurb. Lovely building.
sarahanderson . 2015-09-22
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Great food . Great staff . Great atmosphere ... Excellent Value for money I would recommend it to anyone.Families , Couples , FriendsHappy to say it's my local
dannyk1988 . 2015-09-08
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Me and my girlfriend came here for Sunday lunch. As with every wetherspoons, you get that distinct homely feeling. We sat down and got a few drinks in and then I went To the bar and ordered my meal. I was served by Lorna, who was very friendly and polite. This makes a pleasant change from the service I usually receive in Teesside. The food didn't take long to come out and was really nice and great value for money. Will definitely come here again.*If the manager reads this, please thank your staff for their great customer service skills.
Cantwell1985 . 2015-08-30
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if you enjoy fish and chips try here really good for the price including a drinkgreat place for any occasion staff fantastic shift manager Pete Cope is a credit to weatherspoonswell done
supergirl2015 . 2015-07-31
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When Wetherspoons took over this pub, BRILLIANT, now I'm afraid it is full of every single reprobate Stockton has to offer, very worrying at times.In other words Wetherspoons are directly concerned with profit and nothing else, otherwise they would not have let it degrade to its current state /condition.
diabach56 . 2015-07-29
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I have lunch here regulary, I love that during the week they have themed food at really good prices, you can also sit upstairs on the rooftop garden when its warm.
Cheryl799 . 2015-07-16
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you want a basic pub which serves breakfast with a pint fine, for me not interested, to much smell of smoke around.
NickHutch . 2015-06-03
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Decor needs up dating, full of smelly old alcoholics! Food is well priced and great priced drinks (which attracts the scum) great staff and very clean :)
karla444 . 2015-05-29
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Enjoyed lunch here and whilst it's a mix of High Street boozer due to cheaper drink prices, it also does an excellent range of food at reasonable prices. Food took a little while to arrive but it was a busy Saturday afternoon and we had a comfortable booth type seating area. Excellent range of meals available, easy to understand vast menu with drink deals included and the three meals were tasty and good portions.Would happily eat here again.
julesTeesValley . 2015-05-12
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just a high street pub so you can expect the usual sort of drinkersbut does good food for reasonable prices
angie l . 2015-04-28
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We were on our first visit to the Arc and wanted a quick meal beforehand. The Thomas Sheraton was open so we gave it a try (not too much choice in Stockton!). First impressions were good - attractive decor and layout, plenty of people in (about 6pm on a Friday) including lots of couples - so much so we got the very last table in the farthest corner. Service was good and helpful (had to wait a little time - but for the prices you can't expect lots of staff), food was really good for what it was (veggie burger and cheese and tomato toastie) including excellent chips. All in all just what we needed - and the show was good!
Doug W . 2015-04-21
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Fast service, pleasant staff and good value for money plus plenty of choice on menu. Will visit again soon. Especially as some of the economic price of the meals also include a free Beveridge too.
Louise M . 2015-04-17
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We called over the Easter weekend, after trying one place which had stopped serving, we went straight to The Thomas Sheraton as my husband & I had been in previously but our Son's hadn't. We ordered 5 meals, Burrito's, Chicken Burger & Chicken wrap's, all our food came quickly, hot & all served by well presented friendly staff.All meals were very tasty &value for money.
Susan M . 2015-04-06
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Staff were really friendly and helpful and couldn't do enough to help us and checked on us to make sure everything was ok.Food was really good and plenty of choice on the menu,we had one of the meal deals which came with a drink making it even better value.Will Deffo be back again
mel158 . 2015-04-03
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First off the haters on here seem to be a bit ott, on their views.prices are great, staff always changing, and seem competent and friendly on most occasions,food wise i'm a steak lover, and i can say only had one slightly undercooked meal, but i don't mind rare steaks, if those people who complained about it being overdone maybe you shouldn't ask for WELL DONE YOU NUMPTY.Staff/waitresses do seem to check on you at least once, sometimes twice, i think because they spy on you and if your meal isn't been eaten in a timely fashion they check on you, (half joke).Generally i can't fault them on anything, except some of other clientele that turn up on occasions, just like any other pub that have good priced drinks... and for me to down vote/grade a pub on other patrons at peak times or on an evening is just plain stupid...
David P . 2015-02-18
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we had a power cut at home so went here for breakfast and hot coffee,all was perfect....even managed to have a cheeky beer!
culrosschris . 2014-12-09
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Called for lunch on a Steak Club day. The rump steak was acceptable but not that good. The meal was pretty cold and there was only a minuscule portion of chips - although the price (£5.49) included a drink, I'm afraid it was not worth it. Will avoid this particular Wetherspoon in future.
Normieb41 . 2014-11-04
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Not from Stockton but went in with family and friends for after meal drinks the young woman of Asian appearance was very rude the service was down right awful needless to say that I won't be calling back so recommend a very wide birth
debbiethomson1 . 2014-08-31
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Avoid this place if you are wanting nice food! We ordered steak and were highly disappointed, the hottest thing on the plate were the chips! We sent it back and the bar man was lovely getting us a free drink and new meals. Again when they came the steak was even thinner and cooked beyond recognition! The mushroom was like it had come straight from the ground! The plate was hot but I think this was to make it feel like we were to be impressed, didn't work!This once brilliant venue has really gone down hill, it is like a training camp for managers etc, they always seem unhappy or clueless! And as for the recent refurb, I don't think a few tins of dulux paint constitute a refurb when you look at the one in Norton or billingham. This is def a local down beats pub and will never make a restaurant status (which is what they are aiming for!)If you want a cheap pint surrounded by every walk of life then it's good, but do not under any circumstance eat here. Very disappointed!
66PatrickD74 . 2014-07-13
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£11.79 for a 14oz Angus Rump steak and a pint of Real summer ale. Both excellent. Steak cooked exactly to my liking and the summer ale light refreshing and slightly sparkling. Evidence of a good cellarman. Well done Wetherspoon's.
Bohemianbri . 2014-06-15
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Visited for tea with a small child. It is immediately apparent that this is a 'drinking mans pub' i.e people in fancy dress, groups of men drinking.Staff were nice but the venue is just too big to get a personal service. Food was good and affordable, normal wetherspoons standard.
Kim R . 2014-06-04
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289 Opinions
Can’t even get a order correct they need to start reading orders!! Don’t get what you pay for!!
107 Opinions
Called in for a bowl of soup, order taken at 12.30. A couple of requests that were politely nodded. I ally arrived 35 minutes later . Didn’t have time to eat it all and to top it off they snook a stale piece of bread under a fresh piece ! The tea , which had arrived earlier was cold by now. I asked a couple of times why I had to wait so long and the answers ranged from problems in the kitchen to oh, we just take the order but have nothing to do with the food ?? . Crikey, what an experience . No offer of a refund at all and just got blanked on my way out. Very poor customer service and quite annoyed at the reaction of staff. Won’t be back
1556 Opinions
Ordered main meal which took about 30min. To arrive. Then we ordered dessert it was only two dessert by 35 min I asked the girl at the bar why the dessert was taking so long and our table had not been cleared she followed me back to the table and cleared saying sorry she was slow at it as she was only bar staff. 15 min later our dessert still hadn't arrived so I asked to see a manger who took another 10 min returned with a refund for the dessert but it still took another 10 before the dessert was served. In all we were there over 2hours for what should have only been at most an hour. Throughout we never got an apology. Atrocious service.
17 Opinions
Food glorious food is a simple restaurant aimed at the aged where singles who don't cook can get a meal it's simple food made simple, but sometimes this is just what is needed. The pizza was really good for the kids, however my parmo was poor with lumpy cheese sauce and an overwhelming taste of butter instead of cheese. We stayed for pudding this was ok but nothing to shout about. But I will say again for the clients this is pitched for it's just right.