The Thomas Ingoldsby - J D Wetherspoon in Canterbury

Nice food. Nice place and atmosphere. Friendly staff to. And nice drinks

Disappointing food. Wetherspoons use to be a great place to eat but they must be going down hill or struggling financially. I wanted to order sausage and mash but they’ve reduced their menu. No problem, I get a chilly non-carne on jacket potato. I paid for cheese. When it came the portion size was that for a child. Hardly any chilly and about a tablespoon of cheese on top. I’m quite a skinny person and notorious for not being a big eater so for me to say that was too small is saying something. The staff were all friendly though. A bit rushed off there feet. It looks like the place needs to hire more people to help out. All round it just feels like the business is cutting corners and it shows!

Very busy on this particular day with a large coach party arriving which naturally caused lengthy delays receiving our food order. Kudos to Zack on duty who was very apologetic and offered a refund of our meal. As it was a special date with a friend, celebrating her 90th birthday (this wasn't mentioned at the time) the courteous manner and genuine apologies from this member of staff was greatly appreciated. Thank you again, Zack.

Went in there for a breakfast this morning coffee machine filthy table I sat at was sticky and had what looked like brown sauce all over it that got on my coat.. toilets are absolutely disgusting walked straight back out without using.. finally breakfast arrived and was stone cold every bit of it. Took it back to the bar and was greeted by a grey haired guy who was really rude and not in the slightest friendly and didn't like that I wanted a refund still has to pay for the coffee though which I didn't drink due to the dirty machine..AVOID THIS HORRIBLE PUB!

Large pub over 2 floors, somewhat secluded. Belongs to the Wetherspoon chain and therefore has cheaper drink prices than the "normal" pubs. The pint here costs around £2.80, but then for Spanish, American or Belgian beer.

Good food, drinks and friendly staff.

Good food and drink at reasonable prices 👌

Called in for my tea had the fish and chips and the fish was lovely

Great pub and food quality. Wifi bit weak and data.

We had a lovely stay in the hotel, the room was large and pleasant (although a little noisy at times, we don't know where that came from). The view of the cathedral was a nice little extra. The food is very good value and the pint cocktails are very nice.

It was a Saturday night so understandably was very noisy but the tables were clean, service fairly slick considering and the food to the usual standard.

An exceptional pub, with an amazing atmosphere! Whenever I'm in Canterbury, I will always visit here for lunch... The food is great, as are the staff. The type of pub you could take anybody too. Highly recommend!

It's a spoons, not much to say, nice, but the tables are all very close together which makes it very hard for wheelchair users. It has ramps and a lift but it is not very wheelchair friendly when it is packed.

Great place and food, pleasant environment. Worth a visit

Great for drink and good service

Beer poorly served. Floor sticky

Good pub with hotel. A bit noisy until the pub closes, but really okay

Can't argue with the value for money. Prosecco for under fifteen pounds in a bar, and tastes good. Plate full of breakfast food arrives in about eight minutes, all of it acceptable. Well done on efficiency front guys. 👏

Popped in after a very long time, yesterday. We bought drinks and sat down to look at the menu......... a member of staff wearing a red and black checked shirt, beard and his hair in a ponytail was standing by the food preparation area, took the band out of his hair and shook his head then reapplied the band. He then went behind the bar and served a customer with drinks, then returned to the plating area without washing his hands. We decided not to eat. There is no point in speaking to "management" as the last time we went (several years ago) I was sitting eating when a customer threw his sweaty T shirt across the seating area and it landed around my head, I spoke to "management" who said she would look at the CCTV, she came back and said it wasn't on there. That was that.

A great Wetherspoons with very friendly and understanding staff. I use a wheelchair and have an Assistance dog and they were absolutely wonderful and whenever they see my girl they bring me a water bowl without me even needing to ask.

i went here for breakfast and i had the only good meal not fried or in a fast food in my 2 weeks journey in england. is very typical and the prices are honests. the staff is good and the food is very good!

Had a lovely evening good food would recommend anybody going specially at weekend door staff are polite and seem genuine with doing there job correct lovely young man named vinnie has good manors and very helpful

This is my local best weatherspoons in Canterbury best staff best breakfast

Great beer! Decent prices. Typical pub atmosphere.

It was a great day and had a lovely time in there.. Still in the centre and was easy to locate.. Had a perfect lunch with fish and chips Nd American Cheese burger alongside the drinks.. lovely people and such a no rush atmosphere..

Was a really nice atmosphere and enjoyed watching the football on my phone. The meal was ok. The staff were really friendly and i really enjoyed myself up until a member of security randomly came to me and said that he needed to search my bag (work bag) he asked me to empty it but i didn't want to miss the football or cause a scene so i said he can open it himself and search it, so he searched it behind me then left. Felt a bit weird about the interaction never had that happen to me before in a JD or anywhere for that matter.

Perfect and a great start to our trip. Staff amazing and helpful, food delicious and the rooms wonderful. Thank you we couldn’t have picked a better place to stay.

Absolutely shocking customer service, the people working the bar were absolutely rude, food was shocking, asked for well done steaks they come out blue moaned 3 times before they got it right, refused a refund although the food was shocking. Then by time the other meal come out everyone had been finished. The team leader was also shocking she had no clue about anything I was asking just kept saying she would ask the kitchen. Bear in mind this restaurant was very quiet when we came, we spent a lot of money as we were celebrating a birthday which turnt into a waste. Will never ever return. Toilets are also dirty. So called toilet checks.

Very good wetherspoons, good atmosphere and staff.

Very good service multi floor weatherspoons with lift

Last minuted room needed. Very comfortable and affordable. I wanted go steal the mattress, so firm and comfy! Thank you!

Well my 1st trip away alone and I wasn't disappointed. It was great (rm 101) was at the front of building but the street was pretty quiet considering it's so close to everything and was above main doors and smoking area, room was light airy and clean with tea, coffee facilities large TV and comfy beds also air con. Bathroom also clean, toilet clean and overall very well done. I will definitely be looking to stay with spoons again because for the price for 3 nights and in the UK was good, I don't know what I expected but I have come away feeling confident that I'd stay at the thomas ingoldsby again and will use wetherspoon for future adventures 🙂.

Always a great place for food or just a coffee. Great atmosphere

Great food, clean toilets, good price's and staff were great.

Food and beer are great. Table clearing is very poor. Staff need to be trained in clearing tables when customers leave. Manager nowhere to be seen

Good location for the city centre, great service and food

We stayed for three nights and enjoyed it. Good value for money! The beds are big and there is air conditioning which is a big plus in summer. We only ate in the upstairs area which was quite nice. Food and drinks are super cheap! (Pint of cider 2,48£) The location is also good, a few minutes from the bus station and the cathedral. Good place if you're visiting Canterbury!

Nice pub in Canterbury, good food as well and good atmosphere nice friendly feel , would go back when next in area

This Wetherspoon is also a hotel. Very good service, very friendly staff, large and clean hotel room, bathroom with bath. Delicious food and drinks at the affordable price we have come to expect from Wetherspoon. In short, a great location to spend the night.

It's a great spoons with great rooms, what else can I see, love it

It's a 'spoons, nuff said. Can get very busy and noisy at times for such a large 2 storey boozer.

Very friendly staff. Usual good choice of food n drink.

Very large pub. Inexpensive with a good range of food and drinks. Clean loos and generally a comfortable place to eat and/or drink.

Just filthy. Smelly, dirty toilets, sticky tables, food all over the floor. An embarrassment to Canterbury.

Location good. I can't speak about the hotel because I haven't stayed there before. But the restaurant and staff are generally helpful considering the amount of people who come in and out. Food quality is generally good but sometimes it gets cold but I put that down to the sheer volume of customers they need to serve on a daily basis.

Worst breakfast ever! Bacon didnt look cooked, same with the mushrooms. Fried eggs ended up like scrambled egg the way they were clearly thrown on the plate. my Husband was short changed an egg… We got the extra egg and some new bacon and mushrooms after complaining, but not much difference… I get its not a cafe where you can ask for something cooked a certain way BUT at least make sure the food is cooked and half presentable?! Other Wetherspoons manage it fine….

Good food and friendly staff. Its the start of june and the dozens of Pride flags stuck to the bar I found a bit tedious.

A large friendly and attractively priced Spoons ...what's not to like ?

It's a weatherspoons !! What can I say, cheap good food, great ideals

We have never been disappointed following a visit to this Wetherspoons and our last recent visit was further enhanced by an oriental waitress who was just charming and seemed to thoroughly enjoy her job identified by a lovely smile and attentivness

Good place to hang out...can get crowded in the bar for the weekend. They also do curry night every week Thursdays

Can't say anything about the rooms We used this lovely Wetherspoons outlet a couple of times for something to eat and have a drink in. It's very well located in the City Prices are always value for money throughout Wetherspoons Staff are extremely hard working polite and friendly As with any place selling alcohol you have the usual Richard Craniums who would be under the influence even on a couple of wine gums but they are quickly sorted by the staff. We have no hesitation in returning here and recommending that it's given a visit when you are in the area. Compared with other places selling alcohol the prices are very low and it's the same branded quality throughout.

Easy access, wheelchair accessible, outside seating, plenty of space inside, choice of cider, beer, ale, spirits, shots and more, beer garden out back, food is great. Any pub owned by wetherspoons is excellent, Macdonald nearby.

It was super thank great room ,plus when I ask staff for a extra night that was fine too..

It is not a cliche, but the level of service, staff presentation is only as good as the Manager I would have liked to meet this Manager because for the enthusiasm and efficiency of all of the staff he must be complimented. The quality and value of the food and drink was very good as well!

Could have been quicker with the food order but other that that - a spoons is a spoons. This one markedly above average.

It's a witherspoon pub. Nuff said.

Typical wetherspooons no thrills but the staff were excellent.

Very nice pub with good food and service

Lively atmosphere, all good spirited.

Visited this pub for lunch and ordered a chicken bbq panini. When it arrived, it was two pieces of bread with hardly any filling. Called a member of staff and she returned one back with a rasher of bacon in but still no cheese or chicken. She was so quick to leave, she did not wait to see if it was acceptable. As I was on my own, it is difficult to leave the table to track down the manager as I would lose my table because the pub was so busy so I wrote to Head Office. They said they would refer the complaint to the pub and area manager but I heard nothing. So I wrote to them again to which they replied contact the pub. I requested the email address of the pub but still have not received a reply. My husband and I have always supported Wetherspoons and seek out one where ever we go but just recently I have noticed the prices rising and the quality of food diminishing. I feel reluctant to choose Wetherspoons now as customer service and food quality does not seem to count. I used to be a market researcher for Wetherspoons so I know what is expected for the customer.

Wicked speed for service. Hit pay on the app and my pint of brewdog was on the table in 54 seconds... No complaints. Will definitely come again

Everything you'd expect from a Wetherspoons. Service a bit slower than usual as it was really busy. Great atmosphere.

The food was great, and the drinks were cheap and the company even better 😜. But truthfully it was a lovely pit stop.

Just popped in for a quick lunchtime coffee, very busy with many families eating so most tables taken.

Good service and good value good and drink

A vast open area. Noisy with no character. Colder inside due to the air conditioning than it was outside on a wet April evening.

Friendly staff good food and drinks .Nice rooms .

Every time I come here it's nearly full. Good range of alcohol and reasonable food. Polite staff.

Clean room, good location Public parking near hotel expensive

great prices and good vibes, 5/5 would definitely visit again!

It's a spoons. The stairs separates the ages...

Didn't know what to expect in a spoons hotel but it was brilliant. Clean and spacious room, comfy bed and great shower. Stayed for 3 nights and couldn't fault it. Great location just couple mins walk from the cathedral. Would definitely come back and stay again.

(Bit of a long story, sorry) I came here with my friends. Big mistake. We hadn’t eaten all day and came in to get a late lunch. My friend had low blood sugar from not eating and we went to the ladies restroom because she felt nauseous. The bathroom attendant came up to us and asked if my friend was alright. She then says that we have to leave because she threw up (despite not even properly being sick) and we can’t be served, assuming my friend was drunk, despite it being quite clear she was not. We explained my friend doesn’t drink and she just hadn’t eaten yet and were told that was okay, so we went back to the table and waited for our food. 5 minutes later another server came over and said we needed to leave, we explained what had happen and that we were told we could stay, we then asked why and THE SERVER WAS SO RUDE!!!! our food (that we had already paid for) hadnt come out yet and we had already agreed that we would leave, so we asked for it to be boxed up despite the server trying to make us leave without our paid for food. the server walks off huffing and puffing and comes back with three small take away boxes (despite the fact we had all ordered large meals), throws them on the table then leaves and tells us to pack up our own food when it comes out. We left quickly because the servers kept staring at us and didn’t even have time to finish our drinks. I understand having to leave if you threw up especially if it was because of illness or being drunk even though my friend was neither and hadn’t even properly been sick. However, having rude and clueless servers tell us different things and then being embarrassed in front of a pub full of people when this could have been handled privately in the bathroom was so rude. and the server who asked us to leave was unreasonably rude and sharp with us.

Good meal, very busy there and noisy

Not a good stay overnight this time. Frequent mechanical noise all night, from outside of our room, however, food was good and well priced

Lovely staff booking in was s dream after a battle with parking. Room clean big and comfortable. Couldn't ask for more 💓

Cheap drinks are always appreciated.

It's a mid spoons. That's all you need to know

Disappointing food. Small portions

From the number of times friends said to me "I didn't know that Wetherspoons did accommodation" This rates as a best kept secret. Clean, well appointed and the staff are all so very friendly. And downstairs is decent and well priced food and drink. Knocks spots off the more well known budget hotels. I'll be looking for more Wetherspoons hotels to enjoy.

Great bar, typical wetherspoons, very good value for drinks and food

it's a weatherspoons, you know what you will get, the food was very good and cooked just right

I have been to many wetherspoons in my time, so I understand what to expect when walking into one. I ordered a tikka masala alongside an onion bhaji and samosa, the onion bhaji was unfortunately cremated, I spoke to a staff member who was clearly oblivious and seemed to be aimlessly walking around. I had a replacement onion bhaji which was also cremated... I understand it's wetherspoons and the food is cheap along with the drinks however it is pretty simple to spot when food is cremated and then to replace it with another cremated one... pretty funny

Chips were undercooked and soggy and the onion Bhaji was cremated, looked like lava rock, asked for a less burnt one and pretty sure they bought the same one over. Staff member serving us seemed clueless and even watched them being unhelpful at other tables

Definitely one of the better ones. Although it was quite busy when we went in the service was really quick and the food was good. The atmosphere was nice and the beers were good.

Only ate there Was good coffee a bit dearer than I'm used to in a Wetherspoons.

Location was OK, drinks were cheap. Not to be exist but one of the barmaids was rather awesome

Friendly staff and reasonably priced food.

Very nice place and pleasant staff 👍

Cold food and lacklustre service. We popped in for a coffee and a lite breakfast. What a colossal mistake. We ordered eggs benedict and coffee. The eggs benedict was cold, eggs, sauce, and base. We asked the staff to look into this and suggested that they might be microwaved. We were told they would make it again, fresh. And so we waited 14-20minutes. Two more plates arrived with guess what? Cold eggs benedict. Utterly disappointing. I'd had a much better breakfast the previous day at the Wetherspoons near the Westgate in Canterbury, which I'd recommend unlike this place.

Went here on 3 occasions over a long weekend in Canterbury. It's a usual busy Wetherspoons and was particularly busy on the Saturday afternoon that we visited. It was quieter on Sunday but on each occasion it was a great atmosphere. Staff were lovely and the price of drinks offered by Wetherspoons simply can't be beaten. There is also a hotel as part of the pub and having stayed in a Wetherspoons hotel before on 2 occasions, I can only assume it would be as good as the others were.

Ordered food and drink sat waiting at table and saw them blast the food in the microwave the burger was very dry and the chips very soft

Excelente comida y muy buen precio todo de categoría como siempre lo recomiendo.

Can't beat spoons for a cheap but quality meal and drink. Excellent stop in one of the world's most beautiful cities.

Good location good service good value

A good spoons, this place is also a hotel, a decent amount of low level seating, can be like a crèche at breakfast time.

Had a lovely breakfast there after a heavy night, just what was needed.

Nice fish and chips. Fish was nice and sweet. Well prepared. I liked the bean option instead of the traditional peas. Very inexpensive. Service is quite light. Order on app.

The cappuccino refills were OK, but only after I preheated my mug to help keep things hot. Had the breakfast wrap where everything is tucked inside. The problem was....it was only WARM. Not HOT. They must have made these like a thousand times before so be well practiced in the correct time in the microwave or whatever. Might make me think twice about going again because of food safety concerns.