Based on 1.519 opinions finded in 2 websites
Based on 1.519 opinions finded in 2 websites
Nº 488 in 1309 in Cheshire East
Nº 82 of 268 British in Cheshire East
Opinions
Amazing food beautiful surroundings. Lovely little beer garden outside. Staff were great. Place has quite a bit of history too! Even pleased the mother-in-law! We WILL back **Update** The mother-in-law insisted we went again and I'm really glad we did. Both food and service were excellent. This will be our go to restaurant when we're in the area! (This place should be known further afield maybe it is and I'm a neanderthal.)
Craig Hanson . 2021-07-04
MORE AT Google
Friendly service. Food is reasonably priced and tastes great!
Tania Greenwood . 2020-11-15
MORE AT Google
This was a return visit, on a journey. Food not as good but a different day.
Edith Taylor . 2020-09-29
MORE AT Google
Very warm and old fashioned just what a country pub should be
Gillian Pearson . 2020-09-04
MORE AT Google
I have been dining here for years bringing visiting family and my own family. Came here for EOTHO. I had lamb curry- could be more spicy so as not to taste similar to a stew, though tasty. Chips were excellent. Mussels was very good too. Haven’t had the roast here for a while. The last time I had roast here it wasn’t as good as it used to be. Hopefully they return to their old serving. Not a fan of the roast piled up one on top of the other in a balancing act; So not much vegetable. I just like good old fashion roast not the modern effort.
Roving395392 . 2020-09-03
MORE AT TripAdvisor
Went here on Saturday for a meal absolutely gorgeous food and great company and the staff were amazing too!! 😊
Jo Wenlock . 2020-09-02
MORE AT Google
Got a table for a family lunch . Service was good and attentive albeit Covid regulations Food and drink came on time and it was all very good Defo eat here again without any hesitation
Sean B . 2020-08-31
MORE AT TripAdvisor
Lovely food and service. Good covid measures. First visit since lock down.
Steven Brennan . 2020-08-30
MORE AT Google
Popped in for a couple if beers. My only comment/suggestion is that they need another non-alcoholic/low-alcohol beer other than Becks Blue. It's not great tasting and there are better alternatives now (i.e Heineken 0.0, Moretti zero, Budvar 0.0..).
IAMJellyhead . 2020-08-20
MORE AT TripAdvisor
Great traditional pub , loads of old beams , great food and ale and service. Get down there!
Andrew Jackson Gate Farm . 2020-08-14
MORE AT Google
Great food, beer and staff - I live too far away for frequent visits, but it's a go-to destination if I'm in the area or as a special treat.
John Mort . 2020-07-26
MORE AT Google
Friendly staff and pleasant surroundings
Andrew M . 2020-07-23
MORE AT Google
Tasty food big portions lovely surroundings the staff are so friendly can not wait to return when all this is over
jjcronk . 2020-04-02
MORE AT TripAdvisor
Went for a meal with my partner and my parents to celebrate our engagement, and the service and food were all good.
Simon Edwards . 2020-03-17
MORE AT Google
4 of us visited for Sunday Lunch, lovely welcome on arrival, seated and offered drinks - after 20 minutes we still hadn’t received our drinks, went to the bar, they had forgotten to do them. Starters were the best part of the meal, no complaints there. However 3 of us had beef, we had to send a lot of it back as some of it raw, the rest all fat and gristle, complained the girl she apologised but that was it. We ordered cheesecake for desserts, literally a slice of cheesecake all portions had broken into pieces, on a plate, it was dry and unappealing, we asked for some cream to make it more edible, we got some cream and ice cream. No offer of a refund or to knock some money off the bill on payment, slow service, expensive and disappointing meal. Just moved down the road won’t be visiting again in a hurry which is hugely disappointing
Jane B . 2020-03-15
MORE AT TripAdvisor
Such a beautiful house, pub! With amazing food and people! 😃😉 Happy days!!
Dan Dunscombe (D.D) . 2020-03-12
MORE AT Google
There was no Christmas decorations and no atmosphere.
Shirley Brown . 2020-03-12
MORE AT Google
Food great very friendly staff thanks
John Crnokrak . 2020-03-09
MORE AT Google
Lovely location, idyllic looking pub. Inside is nice, some character but space at the back and a nice garden. But the food is very average and overpriced, unfortunately.
iainricho1 . 2020-03-06
MORE AT TripAdvisor
Loverly friendly place... definitely go again
Charlotte Ross . 2020-03-04
MORE AT Google
Visited as a large party to celebrate my grandads 80th birthday. We had an absolutely fabulous time! The Thatch sorted the balloons and table sprinkles for us, the service from booking to the end was faultless, the food was INCREDIBLE, this is by far one my favourite places - can’t wait to go again!! Thank you :)
Sbf16 . 2020-03-03
MORE AT TripAdvisor
My husband and I last visited in January 2018 and had a terrible meal experience. However, lightning can’t strike twice or can it? We decided to give this restaurant another try on Sunday. We arrived at 1540 and waited over half an hour for starters. My husbands pate was fabulous so worth the wait. My salt and pepper chicken strips were far too salty! Ah well.We waited and waited and waited but no main meal arrived. My husband had to chase them up with a member of staff who apologised for the delay. I was conscious that other people were also waiting a long time which was strange as the restaurant was not busy.I was quite cold sat at a very draughty table and put my coat and scarf back on.At around 1645 some very unappetising Roast Beef Dinners arrived. I had asked for no potatoes and had expected a few more vegetables in lieu. No such luck! The waitress carried the plates with cloths but the plates were not hot! The food went cold very quickly. My husband had cabbage on his plate but I had none. My husband was served two reasonably substantial pieces of beef but I had two tiny slivers. Portion size was tiny. There were a couple of miniature carrots, some scrapings of cauliflower and a few dots of broccoli on my plate. The Yorkshire pudding had been cremated with the worst burnt bits cut off. I ate what edible food there was as I was so hungry. Couldn’t quite manage the burnt Yorkshire pudding. It took just five minutes to eat the food. You would have struggled to fill a sandwich with the tiny amount of food offered.After we had finished, a waitress came to clear the plates and asked if we had enjoyed our meals. We let her know that we had not enjoyed the meals.The main meals were subsequently not charged for but the bill for two starters, two beers and one coke still came to over £20. I feel that I have still paid good money for a bad experience. We were given a £30 voucher to come back. Not a chance!
Jana059 . 2020-03-01
MORE AT TripAdvisor
We were visiting the area the month prior and had such a fantastic time with wonderful personal service, fantastic food over a roaring fire . The only downfall was we were not sure if we were to be returning. This made me in particular feel quite sad as loved the whole experience. So when we found ourselves unexpectedly in the area again - for a sale. The obvious choice for our celebratory meal was to return to the cozy and delightful thatch Inn. One side of the bar area sits all the regular punters, who all seem very friendly and characters. The left side on entrance is the table service restaurant. We sat next to the fire place and drank black sheep and ate the pork which is the fattest piece of gammon type meat you will ever have. Delicious with proper chip, chips. I call it the pork challenge. Because its such a large helping. Which is never a bad thing. Tammy and I believe Jamie were wonderful hosts, always friendly and hospitable. Open for conversation. Such a warming place in more ways that one. The authentic fires, the history of the place and the welcome.. Thank you this is how it should be. Great food. Great service. Why isn't everywhere else like this??? See you again soon we hope. RHEA AND DAN XXXX WEST MIDLANDS
rheawint2018 . 2020-02-28
MORE AT TripAdvisor
Great friendly staff food very good and no need to reserve
Brian Walker . 2020-02-25
MORE AT Google
Ancient building with thatched roof and other traditional features, good real ales and local food
Joseph Woolley . 2020-02-23
MORE AT Google
Just been today for lunch we ordered the mackerel pate and chicken wings for starters, and we both had the roast beef for mains, and our little one had the pizza fingers kids meal. All the food was amazing, everything was perfect. The staff are really great, checking our food was OK and nothing was too much trouble. Will definitely be back
nwilliams57 . 2020-02-23
MORE AT TripAdvisor
It was the forth time we have had a meal and once again it was excellant.The food was beautifully made and presented and the staff were friendly and very helpful.
paulheat . 2020-02-19
MORE AT TripAdvisor
Been here many times but tonight was awful. Place virtually empty yet service extremely slow, staff inattentive, waited almost an hour for a burger which was OK at best; then 30 mins for a luke warm chocolate brownie. Very disappointing. Was always a 'go to place' but will not be returning.
Andrew Simpson . 2020-02-15
MORE AT Google
Lovely Quant pub, delicious food, called on the way to holiday cottage in Wales, wish this pub was near my home so we could eat there regularly ❤ very pleasant staff as well
Linda Goucher . 2020-02-15
MORE AT Google
Great pub in a beautiful location
Shining Bright Arts Crafts & Illustration . 2020-02-07
MORE AT Google
Party of 10 for a family meal. Great food and wine, tasty food and efficient service. I had the steak pie which was delicious and the New Zealand Sauvignon blanc. All the meal choices were very much enjoyed.
CheshireExplorer . 2020-02-02
MORE AT TripAdvisor
went today had bacon chops, chips, egg and onion rings, the chips are to die for and the chop was massive but really well cooked, staff friendly and quick service highly recommend
Jackie Cooke . 2020-02-02
MORE AT Google
I love this quaint little place. They will even put togather something that's not on the menu. Relax feel at home eat and drink in comfort.
wayne wright . 2020-02-01
MORE AT Google
Great county pub that offers fresh homecooked food. Lovely setting and a very nice beer garden as well.
Ian Affleck . 2020-01-28
MORE AT Google
Fantastic dinner on saturday the poached halibut was amaizing service was friendly an a nice pace to the evening
Roger Haughton . 2020-01-25
MORE AT Google
Lovely food and cosy atmosphere!
Rachael Hendrie . 2020-01-23
MORE AT Google
Pleasant atmosphere. Food is very well made and presented. I always enjoy going here in the winter as the log fireplace gives it a unique atmosphere. There’s a bar if you just want to go for a drink, but if you want a table always best to book in advance. Definitely recommend you try this place.
SavasArgirou . 2020-01-07
MORE AT TripAdvisor
Took the mother's out on boxing day for lunch, the food was super and I could not fault the staff ! so attentive and pleasant full marks folks thank you. See you again soon👍
Clive Walker . 2020-01-02
MORE AT Google
Had a family celebration for my nephew's 18th Birthday.The Food was lovely plenty of it and served hot. The staff were very attentive and helpful. A lovely Pub and would certainly recommend and I would visit again.
AvengersLondon . 2019-12-30
MORE AT TripAdvisor
Such a cosy little pub. Lovely food, lovely staff and a lovely atmosphere.
Gail Marie . 2019-12-19
MORE AT Google
Called in for a Sunday roast ,beef was perfect and tasty ,lovely Yorkshire puddings ,very friendly atmosphere and dog friendly 👍
Rod W . 2019-12-17
MORE AT TripAdvisor
Wow, what can we say? From service to food, our whole experience was of top quality! The best Sunday roast in 20 miles... And I've tried a lot!
James B . 2019-12-16
MORE AT TripAdvisor
We have been before with the family and it never fails. Food and service are always top notch. We visited for Sunday dinner, we were a larger party so mix of all sorts, I had the salt and pepper chicken to start which is to die for, then beef roast for main - cooked to perfection, I hate it when it comes out well done and really appreciated that we were asked if ‘pink’ is ok - of course it is! The baileys and white choc cheesecake just to top it off - Devine! Not much more I can say about The Thatch, other than, if you haven’t been yet, you need to go!!
Sbf16 . 2019-12-16
MORE AT TripAdvisor
Excellent food and very friendly staff
Richard Miller . 2019-12-15
MORE AT Google
Went here with the family for a Sunday roast, the beef was raw with blood still on the plate, the veg was hard. Really terrible food and service won’t be returning.
review0880 . 2019-12-15
MORE AT TripAdvisor
Such a friendly greeting on arrival at this beautiful pub I knew it was going to be good and it did not disapoint it only got better. First of all the greeting and the service we had from our waiter was second to none, Jamie thankyou. We both had scallops.. superb, then steak and ale pie, the best we had in this part of the country. Jamie recommended a dessert but we had no room. Everything was delicious. Next time dessert cause they sound Devine. Thankyoux
Mintyaddict . 2019-12-14
MORE AT TripAdvisor
We visited The Thatch for a Christmas lunch on 12 December. Our party of four ordered herbed salmon gravlax for starters and roast breast of Turkey with all the trimmings for the main course, I also ordered the traditional Christmas pudding for dessert.
alkathManchester . 2019-12-12
MORE AT TripAdvisor
Lovely old pub smelling of woodsmoke and loads of history. Has a meal which exceeded expectations and at a very good price. A nice way to round off a very pleasant day with friends. Worth travelling to.
andypandyman . 2019-12-11
MORE AT TripAdvisor
Six old friends meet at the Thatch as it was reasonably mid way between where we all live and where we went 50 years ago.
DecGoostrey . 2019-12-07
MORE AT TripAdvisor
Very good food, excellent service, and such a nice place, must visit if you are nearby or passing by.
Omar Rudolf Azzeh . 2019-11-30
MORE AT Google
Loved this place lots of history.
WILLIAM PIGGOTT . 2019-11-20
MORE AT Google
Amazing food, great service and lively surroundings. What more can you ask
Joanne Taylor . 2019-11-17
MORE AT Google
Was a lovely Sunday lunch. Could not fault anything. Staff very nice. Would definitely recommend a meal there. Will be going again.
Diane Stubbs . 2019-11-17
MORE AT Google
Wow Christmas is here with a bang at the thatch we didn’t book we probably should of done entered to a very busy Sunday. The manager Caroline I think I heard someone call her found us a table of 2 she was so friendly and you could tell she was the hub of the place she knew allot of the diners already their we were made to feel so welcome. We both ate of the Sunday set price menu the beef here is amazing followed by bread and butter pudding also 10/10 the Christmas tree this year is stunning it’s well... massive the pub decoration for Christmas just looks beautiful Cannot wait for the Christmas markets in December!!
Jane Stogmert . 2019-11-17
MORE AT Google
Lovely cosy pub with lots of period features. Managed to get prime spot by the fire! Had a late breakfast, mine being a delicious vegan option. Staff very friendly and attentive. Highly recommend! 😊🐶Dog friendly.
Jaq Maddocks . 2019-11-15
MORE AT Google
Nice food. Lovely staff. Would recommend. 5*
Magic . 2019-11-08
MORE AT Google
We have been into the Thatch before many times for a drink but we have returned to sample the food on 2nd November. We found the Food of a very standard along with very good Staff. We will return again in the future. Well done.
johnwmason . 2019-11-06
MORE AT TripAdvisor
Visited first time. Lovely food and atmosphere. Very pleasant and polite staff. Will be returning again.
Pattie_x . 2019-11-06
MORE AT TripAdvisor
Excellent service excellent 50th golden wedding party good food
Janet Hitchin . 2019-11-03
MORE AT Google
Great landlord and friendly locals lovely food and ales, black sheep,
Roger Wells . 2019-10-22
MORE AT Google
Exellent food, drink, staff very helpful,
Stephen Broadhurst . 2019-10-20
MORE AT Google
Went for Sunday lunch at 12pm,and was disappointed with the thinly small sided beef.We where expecting thick hand cut slices,due to the oldy worldy country side venue.
Adam Currall . 2019-10-13
MORE AT Google
We booked the Thatch for my mum’s funeral lunch for a Friday afternoon. All the staff were fantastic and incredibly accommodating. They made the whole process easy from start to finish with a very professional and unobtrusive service. The food was excellent value for money and everyone commented on how tasty it was.
RobynDowding . 2019-10-12
MORE AT TripAdvisor
First ever visit to the thatch despite it being recommended along time ago and having passed it on numerous occasions over the last 8years!!!! On the way home from Nantwich we called in late Saturday afternoon totally impromptu. Very welcoming friendly engaging staff. Very interesting menu. We both had the duck hash cake to start. Presentation was excellent and we both agreed tasted as good as it looked. I had the beef cheeks with JENGA chips a very apt description. Again excellenty presented and was delicious as was the main of salmon en croute ordered by my partner which she thoroughly enjoyed. I've previously had a very similar beef cheek main in a popular smart Chester restaurant and this dish rivalled the Chester restaurant dish and was £7 cheaper!!!!
Mc139365 . 2019-10-08
MORE AT TripAdvisor
Excellent food... great staff...very homely pub / restaurant. We will be back for more!.
K Marshall . 2019-10-05
MORE AT Google
One our extended driving tour of England we decided to get off the motorways and let random promising 'off piste' pubs decide our route. The Thatch Inn was another great experience with a fabulous and varied menu, excellent well presented food and an altogether super lunch.
GraemeB759 . 2019-10-01
MORE AT TripAdvisor
Food is outstanding, friendly staff, decor is a bit tired but when do you eat or drink the plaster and paint?
Tracy Meharg . 2019-09-26
MORE AT Google
Great food and service. Lovely vegan options
Simon Johnson . 2019-09-23
MORE AT Google
Traveling back from wales we popped in for a quick bite to eat and its was lovely we both had the beef and blue cheese suet pudding great portion size and really cheap. The service was friendy and very attentive. The pub itself is amaizing with loads of history an a large extension to the rear. 10/10 😃
Rachael Stevenson . 2019-09-22
MORE AT Google
We were passing and needed some lunch so dropped in. The Thatch Inn is a delightful place and we were made most welcome with our dog Bertie. My wife had Chicken Confit sandwiches with salad and crisps, I had the Smoked Haddock Chive and Parmesan Omelette salad and Chips. Both meals were well presented tastey and filling, in a very pleasant atmosphere. The owners were very friendly and welcoming. We will certainly call in again when passing, highly recommended for a visit.
Martin W . 2019-09-22
MORE AT TripAdvisor
Disappointed!! With the food not much to choose from on the menu and no Vegetables unless you have it as a side or like it purified 😭 On the plus side the Kids menu was great and well laid out. The bonus was kids eat free on a Saturday between 12-5👍🏻 Lovely place, beautiful on a warm day to sit outside and watch the world go by, I can imagine it's cozy around the 🔥 in the cooler months but that's about it not sure I will be back in a hurry, which is a shame as we used to really enjoy eating at The Thatch.
Chris Mayman . 2019-09-22
MORE AT Google
Good food,and great location.lovely thatched roof.
michael mcgrath . 2019-09-21
MORE AT Google
Dropped for early dinner no booking. Staff found us a big table , service was very friendly. It’s a place with abit of history. Meals came out promptly. All presented well and tasted great. Not too noisy given it was quite full . Place was very clean so where the toilets. Nice atmosphere lots to look at
davidrW4800JQ . 2019-09-20
MORE AT TripAdvisor
We have a lovely meal and the staff were very pleasant and the chef even spent time having a chat and went out of his way to produce extra desserts.
paulheat . 2019-09-19
MORE AT TripAdvisor
Visited Yesterday last minute on our way home. The place is beautiful and kept in wonderful condition. Two of us ordered Sunday Lunch and the third just wanted a light meal. Staff were very helpful and welcoming and they seemed to have enough staff to cope well with the demand. The Sunday lunch menu was excellent and contained plenty of choice, I opted for the soup and Roast Beef and was not at all disspointed. The soup was the nicest soup I have ever had,piping hot, thick and full of flavour. Roast beef was lovely. The only point I would make is I didnt feel there was enough gravy for the amount food on the plate but that is just my opinion. All the other diners with me were equally satisfied and we would certainly recommend a visit. We will certainly be returning.
dolly2002 . 2019-09-16
MORE AT TripAdvisor
Popped in for dinner on a Saturday night on the way back from a day out. Food was fantastic and service even better - our waitress couldn’t do enough for us. Will be coming back again
Sophie B . 2019-09-15
MORE AT TripAdvisor
Very good staff friendly no complaints
Les Roberts . 2019-09-09
MORE AT Google
By far one of the best pubs in the area
Andrea Hodge . 2019-09-09
MORE AT Google
We were looking for somewhere in the Crewe/Nantwich area to take someone out for a meal. We looked at several websites including the Thatch where we had been previously on a good number of occasions and had never been disappointed. We were very pleased to see
Margaret Y . 2019-09-05
MORE AT TripAdvisor
Not terrible but disappointing. We came for Sunday lunch. The meat was quite fatty, the gravy about 50% fat, roasties overdone & mash way too salty. Probably won’t bother returning
darrenhepworth . 2019-09-02
MORE AT TripAdvisor
Our thanks to all the staff at the thatch for a wonderful dinner tonight. We were looked after by Caroline. Excellent.
R6153YAmichaelh . 2019-08-29
MORE AT TripAdvisor
Came in for a drink as haven’t visited in a while was greeted by Tammy who was extremely welcoming then was served by milly who couldn’t do enough and was so lovely will definitely be back
Bethg2102 . 2019-08-27
MORE AT TripAdvisor
The food was delicious and the service was excellent xxx
Jacqueline Barker . 2019-08-26
MORE AT Google
We had an amazing meal here with our sons. Try the pork here or chicken supreme- out of this world! Pleasant staff and great atmosphere
Marriedwithpet . 2019-08-25
MORE AT TripAdvisor
Really pretty 15th century pub, good food and service
Sharron Jones . 2019-08-23
MORE AT Google
8 of us went and all enjoyed our main courses. Too full for anything else but coffee. Staff friendly, efficient and attentive.
Wendy Cosby . 2019-08-22
MORE AT Google
We looked on Trip Advisor for somewhere local to where we’re staying and thought The Thatch Inn looked charming! The reviews were good, so we booked a table for dinner. We weren’t disappointed ... it IS as pretty as the photos and the food IS as good as the reviews lead us to believe! My husband had pea soup to start, followed by buttermilk fried chicken burger. I had scallops followed chicken & bacon pot pie - both main courses were served with proper hand-cut chips. Service was good and the bill very reasonable! I’d definitely recommend!!!
S_Caron_C . 2019-08-20
MORE AT TripAdvisor
Great atmosphere with a log fire and a beautiful garden. Little bit pricey but staff were amazing and food was great.
Luke Hodgkiss . 2019-08-20
MORE AT Google
Delicious food , friendly staff and atmosphere
Don Carr . 2019-08-14
MORE AT Google
Food and service was first class with the final bill such good value for money . Recommend the snack size starter so there's room for a desert. ...
MegaMandolinman . 2019-08-13
MORE AT Google
Been several years since we called at The Thatch so as were passing, decided to call in. Quite a few diners, inside and out as we entered which is always a good sign. Friendly welcome by staff - we opted for a table inside. Very cosy interior but with a larger dining room at the rear. Good varied menu from sandwiches to full meals. I chose the small fish and chips and my husband had the pie of the day with chips. The pie was bacon and chorizo and was delicious as was my meal. Good portion of chips too. Highly recommend and will return.
Jeanette W . 2019-08-07
MORE AT TripAdvisor
Really good well presented food friendly staff and Tim Taylor’s landlord on the bar
Jane Burrows . 2019-08-07
MORE AT Google
Evening meal with friends on a Friday. We had phoned beforehand about some dietary problems for one of our group. The staff were excellent at dealing with this. The chef came up with an alternative starter and the young man and woman looking after our table were well aware of this from the outset. Not a large menu - all the better for that in my view and we were all very pleased with our meals. There’s a good choice of draft beers as well. The pub was surprisingly quiet for a Friday evening which suited us very well, but for the sake of the business I hope this was a quiet week. Prices seemed very reasonable for what we had and drank.
Charles C . 2019-08-03
MORE AT TripAdvisor
Very good food lovely place to eat
Barbara Coll . 2019-08-02
MORE AT Google
Great top end food, fantastic place to eat.
Graham Tivey . 2019-07-29
MORE AT Google
Sunday lunch, fantastic, Hot, Fresh cooked and very tasty, Desert, chocolate brownie, melted in my mouth, lovely 🍻👍🏻👍🏻
mark salmon . 2019-07-28
MORE AT Google
Good rural pub with range of food choices.
michelle roberts . 2019-07-18
MORE AT Google
Called in late afternoon for a quick bite en route home .
Ali V . 2019-07-17
MORE AT TripAdvisor
A place with bad food and very bad attention to customers who are not English.
Carlos Mohedano . 2019-07-14
MORE AT Google
Only had beers, lovely warm welcome, ale and lager well kept
Lee Rimmer . 2019-07-10
MORE AT Google
Similary restaurants in North West
1091 Opinions
It was a sunny afternoon & we wanted a canal-side pub. This was perfect! Had a great lunch at a reasonable price. Sat by the canal & watched the locks in operation as a narrow boat passed through. Will visit again!
389 Opinions
Very poor customer service and indifferent staff. We ordered two meals and were told there would be a wait (fair enough). One meal arrived with no mention of when second would turn up. After a good few mins I asked one of the wait staff would my omelette arrive soon. I was told “probably “ I did comment that this wasn’t helpful and was told they were very busy. After about another 10 minutes it did turn up. The omelette was cold but the chips were hot. The omelette had to obviously been waiting a good while for the chips. It also had a side salad on the plate although I said I didn’t want it. I didn’t complain but we didn’t stay for cake as we had planned.
1779 Opinions
404 Opinions
Sadly this was one of the worst experiences ever. On our Thursday arrival we were told that there was no room for us despite us booking with Buy a Gift.com and contacting the hotel directly to ask if we could have a late check out on Saturday. The bar man called the boss and gave us a complimentary drink. The boss found that it was in deed their error and dates had been transferred from one computer to another incorrectly. Although they were full she assured us that she could move her daughters boyfriend from his room in 15 mins. Oh my goodness....the room! No lights in the bathroom, long hairs in the sink, an absolutely filthy shower and no towels. The drawer still had the gentleman's items in and the TV didn't work. The tea tray was half prepared, the mirror was filthy , cobwebs hung from the ceiling and there were just 2 very flat mismatched pillows. My husband went down to try to rectify this. Two pillows were found and 2 very thin grey towels. My dog towels are better. the TV could not be fixed and we found our own tea tray things in the dining room. The following morning did not fare better. At 8.15am there was no cooked breakfast on offer as advertised. There were no clean cups, no knives or clean spoons, a small amount of instant coffee in the bottom of the jar and very thin poor quality white and brown bread. I went into the kitchen where 4 members of staff were standing chatting including the boss. The boss agreed that our stay had been unacceptable and agreed that we could leave and refunded the cost equal to the Buy a gift card.
2443 Opinions
Friendly welcome from all of the staff Food was awesome, large portions and reasonable prices. Would definitely go there again 👍