Based on 1.779 opinions finded in 2 websites
Based on 1.779 opinions finded in 2 websites
Nº 486 in 1309 in Cheshire East
Nº 81 of 268 British in Cheshire East
Opinions
Stopped by for some food before walking around town - wonderful pub!
Patrick Ryu . 2024-10-07
MORE AT Google
Great food and very welcoming team. We had a long lazy Sunday lunch with family and were very well looked after
mike chevins . 2024-09-30
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Friendly staff, as always. Great place to have a cheeky pint and do some car spotting.
Paul Moorhouse . 2024-09-27
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Staying the night as a stop over with my partner before holiday. Had a fabulous meal in the restaurant and was served by Helen! One word FANTASTIC and what a character. Has time for everyone and thoroughly enjoyed our visit. We will be back!
Lauren T . 2024-09-17
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Went on Saturday 14th September for a meal with another couple. Table 33 And where greated by Helen ( Lady H ) who looked after us brilliantly. She was very attentive to my wife who is severely sight impaired and nothing was to much trouble. Two of us had the pork belly one salmon Wellington and one had chicken. All very well presented and cooked well. Would we go again? Of course we will it's our favourite eating place in the town.
Stu M . 2024-09-15
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Excellent service, food and atmosphere. Charlotte was very attentive and helpful. Nothing was too much trouble. The food was very reasonably priced and great tasting!
Marty91 . 2024-09-15
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A good choice for Saturday lunch. Our group of eleven had a bright, attractive table and the welcome was warm and genuine. Service and food good. Would recommend.
Katharine F . 2024-09-14
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Stayed two nights in the hotel. Super service from Helen, she is friendly, helpful and attentive. The food was excellent and a good breakfast in the morning. The room was clean and tidy if dated.
Thomas E . 2024-09-14
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10/10, amazing food! Amazing staff! Kitchen staff absolutely smashed it!
mauricej.r24 . 2024-09-05
MORE AT Google
Quiet hotel good food nice staff
Kim Akerman . 2024-08-20
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A Sunday day out called in on our way home, Helen the host is great she couldn't do enough for us, Sunday lunch was amazing
Nigel fisher . 2024-08-19
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Such a shame , it has so much potential . The pub that is below the hotel is beautiful and the food is delicious . The staff were also super friendly ! Just the rooms that need work , very outdated and not looking very good. A lot of stains in the bathroom
K M.E . 2024-07-23
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Went for Sunday lunch with my nephew. It was very delicious and the portion was very generous. Helen who served us was fantastic and we instantly warmed to her, she made us feel very welcomed. Would highly recommend Sunday lunch. Thank you xx
Debbie O . 2024-07-14
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Helen our server was simply wonderful and made us feel extremely welcome. Bar staff were also brilliant. A great place to eat.
Big G . 2024-07-14
MORE AT Google
I stayed at this lovely spot for two nights and didn’t want to leave. So quaint and beds very comfy. Staff were so helpful and kind. I wouldn’t stay anywhere else in Alderley. Can’t wait to go back. Also ate at the pub every day/ night. Great service, great food, and very nice atmosphere. Sarah was my favourite server. Chicken was top.
Alexia G . 2024-07-08
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Amazing food and brilliant service from Helen. We will definitely be back!
Katie Jones . 2024-07-07
MORE AT Google
The rooms are clean. The rooms are dated. The bed is comfy. There are limited plug sockets within the room. The breakfast is really tasty!
Hayley . 2024-07-07
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Very good pub restaurant been a number of times for lunch and food and service always very good indeed. Thanks Helen and colleague for really great service today, highly recommended.
velademar . 2024-07-05
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Great stop over with food before flying from Manchester. We have stayed several times. The staff are all amazing and Helen who served us in the restaurant is extremely helpful and welcoming. Rooms are clean, bed comfortable and ideal for a relaxing night before a flight. Car park is free and food in restaurant lovely and reasonably priced. It is 7 ish miles from the airport in the morning and an easy route. We will be back
Curious64746727949 . 2024-07-02
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I called in here with my mum over a month ago and meant to write a review back then but here it is.We were greeted by a lovely lady when we entered ,so down to earth and very helpful,she made us feel at ease straight away.We had lunch ,which was delightful and great value for money but I think it was the staff that made this place memorable for us.The lady behind the bar was a credit to this establishment,whether she was just part of the hospitality team or the owner,( Blonde ,slim ,middle aged lady)she made our stay extremely enjoyable.We will definitely be back.
Claire Hulme . 2024-06-27
MORE AT Google
Fantastic place. Brilliant staff especially Freya in the bar. Very friendly and helpful.
David . 2024-06-06
MORE AT Google
Great service, great food, but tired old rooms, simple stuff like power sockets next to the bed for charging completely absent. Missing a trick here de Trafford Arms. Despite this enjoyed my stay, on the door step of Alderley Edge Nationa Trust, perfect for early morning run.
Cormac Davies . 2024-05-29
MORE AT Google
The review refers only to the restaurant. We don't know the hotel. The pub's premises are attractive and sparkling clean, the waitresses are young and obviously somewhat inexperienced, but very friendly. So there is no criticism here. However, the food - and that's what matters in a restaurant - is a medium disaster: we had different dishes, all unseasoned and bland, nothing tasted right, the meat overall was dry and tough. The previous reviews regarding the food are incomprehensible against this background. It's a shame, the location can certainly do a lot more.
Captian Future . 2024-05-27
MORE AT Google
Went for a meal with my partner. Food was very nice would highly recommend
Adam McMillan . 2024-05-24
MORE AT Google
The de Trafford Arms is 15 mins from Manchester Airport, right on Alderley Edge high street. The rooms are comfortable and lack nothing. The staff are incredibly friendly and helpful. The food is amazing with gluten free, vegetarian and vegan options. There’s no better place to start your holiday! And don’t forget to do the charity shops 😉
cathy budge . 2024-05-22
MORE AT Google
Helen and Freya were the best bartenders, very friendly and helpful, nothing was a problem. The food was excellent. The rooms very comfortable and clean and well maintained
Cheryl M . 2024-05-14
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Overnight stay and dinner. Room was old but very comfortable and clean. Bar service and meal were exceptional. Helen and Freya were fabulous
Carol W . 2024-05-14
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Super meal, great menu. Service was exceptional, Helen and Steve are a credit to the company. We would highly recommend this establishment.
Gill B . 2024-05-10
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We had walked up to the Edge to view Manchester, it was a lovely sunny day so we stopped off here to sit and relax outside and have a drink after our decent. Really welcoming bar staff, clean tables and great atmosphere. Good selection of drinks and everyone was kind to my grandson. Never seen so many luxury cars passing on the road the pub overlooks, but seems to be a place where enthusiasts parade!
RuthAshton65 . 2024-05-05
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Lovely food as per usual. Quick trip to see you all the staff and to see the new menu. Helen lovely as per usual every time she see us. See you all soon!!!
katekempson21 . 2024-04-27
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This is the second time we have visited and this was unintentional - we saw the place, thought it looked good and only realised we had been before when we recognised the car park. We were very pleased though, as we remembered it was good and the lovely Helen who had served us....and there she was, smiley and helpful just as before. This time we had 3 different meals from the weekly menu and they were unusual, all beautifully served on the plate and very good eating. Slightly expensive maybe ( average £16.99 a plate) but not much above the standard price found in most pubs now. Pleasant setting and well attended for a Monday lunchtime. Thanks again Helen and chef.
HGreenheld . 2024-04-26
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Classic pub, lovely service and the food is stunning. Helen who served us is amazing and recommended the lamb shank shepherds pie and it was to die for.
Elisha H . 2024-04-20
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Never had such an amazing experience! Fantastic service from Helen! - great credit to the company! Food 10/10, drinks 10/10, service 20/10. Overall an amazing time we had! Would definitely recommend
Sophie K . 2024-04-16
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Helen’s service was delightful and the food was absolutely fabulous. Had a wonderful meal and would definitely recommend.
Maryam W . 2024-04-16
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Wonderful meal and atmosphere. Mixed grill was lovely. Helen was a delight. Went for a meal with family and enjoyed every minute.
Josh S . 2024-04-16
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Immaculate service, food, drinks and atmosphere. Helen was an absolute gem with everything we asked for and was very attentive to all of our needs 10/10 place to visit if you’re in the area <3
Evie S . 2024-04-16
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We visited De Trafford for our 30th Anniversary and weren’t disappointed Helen was a delight A real credit to the De Trafford Food was delicious — couldn’t fault anything Will be back
AMS1973Hill . 2024-04-16
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Fantastic waitress Helen it a must visit 😀 I had lamb shank shepherd pie it was very tender and flavoursome we will definitely visit again in the future
colin s . 2024-04-16
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£100 fine for parking in car park when we went for a drink. None of the staff said anything didn’t see sign as was dark. Absolute disgrace
280eddier . 2024-04-15
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Positives; The staff are excellent. Helen, Lucy and Stephen were all cheerful, helpful and efficient. They did all they could to make our stay enjoyable. Negatives; Room 1 was tired and dated, in need of total redecoration. The sockets over the desk are badly placed (this has been mentioned in previous reviews) The lift was not working. The window didn’t shut properly causing noise and a draught. It was impossible to close the door quietly, despite signs asking for consideration to be shown to other guests.
688Jenna . 2024-04-15
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What a place! Amazing food and service. Helen really looked after us. Allergen menu was exemplary and catered for our allergy. Simply cannot recommend enough. Would definitely recommend.
Kevin P . 2024-04-01
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Stayed here with friends from Good Friday for 3 nights. Food was amazing and rooms cleaned every day. Amazing pillows. I suffer with celiac and the range of food that I could eat was amazing and lots of variety for me to choose from. Helen...
vicky c . 2024-03-31
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Lovely weekend spent with friends, food amazing, room cleaned everyday, beds lovely(didn’t want to get up😆)only down was no hot water on last day but they gave us food for free last night. Helen looked after us all nights we stay to eat in restaurant,...
Judith I . 2024-03-31
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Had a lovely meal here. Helen was most informative having tasted all the new menu herself! She said someone had to do it. Lamb shank Shepard’s pie was amazing.
Johnnyrazorcool . 2024-03-26
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Sunday lunch was excellent for all six of us. The wine is great value and the service led by Helen was outstanding as always.
Getaway618060 . 2024-03-25
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The room was perfect for the money we paid and nice and clean. The staff were very friendly too, especially a woman called Lady H, she was so lovely and friendly and went above and beyond to make our stay pleasurable. Thanks Lady H from...
Jayne A . 2024-03-25
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Stayed here before our flight from Manchester the next day. Had dinner and desert and all was delicious. Lovely lady Helen served us, friendly and a pleasure to talk to, as were all the staff. Room is clean with everything we needed, kettle, biscuits, shower...
Amanda B . 2024-03-19
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We travel to the UK quite often and if we are travelling anywhere close to Cheshire we take a detour to eat in De Trafford Arms...beautiful bar, great menu and fantastic service, yesterday from the lovely Helen.. Great selection of beers and wine in the...
liam68 . 2024-03-18
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Great Sunday roast and Helen was fantastic! Nice calming atmosphere for a chilled Sunday. I can't wait to come back! Thank you
Tourist45988768169 . 2024-03-17
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Great value for money and excellent friendly staff I stayed over night with a friend we had lunch in the dining area the room was comfortable, clean and airy . Nothing was too much trouble for the staff in the pub and hotel . Would...
annwZ7547VD . 2024-03-17
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Helen, and Somerset! What staff, absolutely brilliant, Helen a lovely lady with such amazing energy and warm aura. Somerset, a fantastic chap. We came in for a bite to eat and the atmosphere of the place was brill, the food was really tasty, and good...
ryanwsnow . 2024-03-17
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Food was fantastic , Helen and the rest of the team was amazing, all was very helpful and very friendly , was very good and made it a fun experience for my daughter.
Global53932611569 . 2024-03-14
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⭐️⭐️⭐️⭐️⭐️ would recommend - pork belly was delicious, venue has a good vibe and staff really friendly. Don’t miss out!
Sam B . 2024-03-09
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Great food, felt really welcomed and the service was top notch! Would recommend! One more thing I would say is that the pork belly was the best I have ever had!
John S . 2024-03-09
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We spent a night away at de Trafford arms on a Saturday night recently. What a lovely place this is our second stay over having spent a night there last year , we pre booked prior arrival to dine in the restaurant has our previous...
Tracy D . 2024-02-27
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Great meal with super service, the Signature Burger was superb.
John Swales . 2024-02-15
MORE AT Google
We are guests here at the hotel, booked a two night stay for my birthday. Rooms are basic but clean, I do need to mention that the staff here are the friendliness and most accommodative staff you can come across, from reception, bar, restaurant! We...
Carolanne P . 2024-02-10
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Lovely little pub in Alderly Edge, great cosy atmosphere! Staff very helpful, go there for the pork belly (and Helen)!!
Ivo W . 2024-02-09
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The lady that works there Helen is an absolute star and a big credit to the place. She has always given the best customer service. I go to Trafford for drinks with work and with my partner for tea sometimes, it’s always nice to go in and see her smiley face. Always enjoy the food here too.
Mary Clark . 2024-02-07
MORE AT Google
As per usual Helen and Freya have gone above and beyond to deliver an excellent and professional yet warming experience for me and my partner for the 3 nights we stayed. Cannot thank them both enough for the care and patience they both present even...
Kierianc0 . 2024-02-05
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My husband & l had the most scrumptious lunch today at De Trafford Arms. We both had one of the 'Specials' which was Belly Pork, so beautifully glazed 😋 The service was excellent, ambience impeccable & we will definitely be back! Special thanks to Helen & Angus who made our visit so memorable 🥰
Julie Anderson-kelly . 2024-02-02
MORE AT Google
Not been for a while but had lunch here today with friends and again it didn’t disappoint The meal we had was very good and we couldn’t have asked for more Helen who has served us before is so engaging so attentive she’s a real...
Didsbury1234 . 2024-02-02
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My wife and I stayed here for a night after an exhausting travel day from the states. Having not slept for over 24 hours, we stumbled down to the restaurant in desperate need of food. Helen, our server, was an absolute gem and made us...
Lauren O . 2024-02-01
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Fab, lovely, friendly staff all in all excellent
Anthony Brown . 2024-01-30
MORE AT Google
Came for a roast dinner. It was nice enough and reasonable prices
Stacey Holt . 2024-01-29
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We stayed here for three nights last week to visit Alderley Edge. We stayed B&B, the room was clean and comfortable though dated but we only slept there. Shower was good. Breakfast had a good choice on the menu and was well cooked with plenty...
dawnie74 . 2024-01-29
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Lovely food and great service from Helen! A good variety of choice on the menus, and the food was served promptly, even with only one chef! Will be back :)
Hannah P . 2024-01-28
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Great overnight stay and honest, good food. The staff are so friendly and helpful, it couldn't be in a better position in the village and our stay has been very enjoyable, would thoroughly recommend and will be back.
Annie C . 2024-01-27
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Once again the De Trafford and its staff delight us. Their Burns night 4 course special menu was excellent value at Just £28 with the quality “Scottish” choices cooked superbly. Helen our server is a one in a million who makes sure everything ran smoothly...
IanKCook . 2024-01-26
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Had excellent night Due to excellent service from our waitress HELEN . We had excellent help from ANGUS . Also the BAR STAFF were first class. We went for the Burns Night menu which was outstanding.
Kevin B . 2024-01-25
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Delicious food from a wonderful Burns night menu. So tasty and well presented. So calmly and considerately served TU xx
Sarah H . 2024-01-25
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Always we received delicious food and an exceptional service from Helen who always goes above and beyond to make sure our visit is a pleasurable one. All the staff are welcoming and friendly and after yesterday’s visit we can wholeheartedly recommend the steak and ale...
Bev C . 2024-01-09
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I’ve stayed in the hotel and eaten here for 2 nights- the service that Helen provided us every evening I was here was exceptional! It’s definitely one of the best experiences I have received in a pub / restaurant! Thank you Helen!
Explorer700706 . 2024-01-09
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Helen and Tom our hosts went above and beyond, extremely friendly and gave me great service. The bar and restaurant was excellent and the food really good value. I would highly recommend
stevem1055 . 2024-01-08
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Great lunch on the strip, much better value than most other places on The Strip AND has parking! Had the most amazing service from Helen! Thank you!
Davidwainwright . 2024-01-06
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Very dog friendly (staff came over to say hello & give treats 👍)! Just a quick lunch visit. Quick service and tasty meal (Chicken bacon ciabatta & fries). Easy to register your car for parking.
michaelwX1738CE . 2024-01-04
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We were told by our hosts at the wizard’s thatch to eat here and were not disappointed at all. Lovely establishment, wide selection of wines, ales and spirits and a great choice of food. They catered for a wide variety of needs and tastes; the chef even accommodated my husband’s request for blue steak! I was more than happy as a non meat eater too! The staff were lovely too, especially Helen, who took the time to make us feel very welcome. Highly recommend to all.
Sarah B . 2024-01-02
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Excellent service by Helen - she couldn’t do enough for our family! Extremely happy with our meal! We look forward to our next visit
nataliec642 . 2023-12-31
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Very nice venue. Rooms in need of refurbishing as very dated. Bathroom very dark and gloomy. Bar area lovely and all staff exceptional, work incredibly hard and a special shout out to Helen and Mike. Xmas Eve meal was delicious, however Xmas day very poor. Starters were lovely but the turkey main needed improvement and all 3 of us did not enjoy it. I do think it was probably a case of the kitchen was overstretched but undercooked Yorkshire, overcooked veg and unpleasant stuffing and pig in blanket let it down.
JessW1958 . 2023-12-29
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This spot is great for some lunch and the food was lovely for a reasonable price we were served by Helen who was really friendly
joshuapX9854RV . 2023-12-22
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Flying visit to Alderley edge for some last minute Christmas shopping. Stopped at de Trafford arms for lunch. Helen made us welcome as per usual. Lunch was beautiful as always. See you guys on 28th December
katekempson21 . 2023-12-22
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We’ve given 5/5 because of the staff! Travelled here to stop at a nearby b&b and came for a quick bite to eat. Thank you to Helen & Tom for the great service and hospitality, lovely people
ExpectoPatronumm . 2023-12-19
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Overnight stay with work. Room was not fit for purpose. Storage heater was stuck on max when I arrived, receptionist come up and was able to turn it off, not turn it down. She was aghast at how hot the room was. It was ridiculous! Nice girl though, not her fault and she did explain that she had no other rooms available. Also, the carpet was wet and soggy at the bedside. Elec sockets in the room I had were unusable as they had been installed so low that you cannot plug in anything that has a moulded plug, as it doensn't fit! Had a terrible night sleep and didnt bother to stay for breakfast. Such a shame the accomodation lets this place down, as otherwise its very nice! Location in Alderley is perfect! Staff are lovely! Bar area is very nice!
lucynico . 2023-12-18
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Helen has been such a lovely host for us, we had a lovely experience here. The food was great and we were looked after so well. The pie was exquisite - compliments to the chef
jamiesD4120CK . 2023-12-02
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The food was brilliant, and the service was excellent. Mike and the team were great host, nothing to much. Definitely be visiting again.
Donna M . 2023-12-01
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Highly disappointing to say the least. My son was here for a visit from Cornwall where he is a chef. 3 Sunday lunches arrived and were lukewarm/cold. They were returned but reappeared microwaved not re plated. Son's pork was tough (I sampled it) and crackling you could have broken a tooth on. We returned all 3 plates almost untouched and were swiftly given a full refund including drinks. Staff attitude however was very condescending and dismissing. Would not return.
Carol J . 2023-11-27
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We had a great dinner hear while staying at Wizard's Thatch. Food was great and prices are low. We paid about as much for a full bottle of wine as we paid for a glass of wine in London. The pacing is slow but sure. It took us 2 hours to consume appetizers, mains, and receive and pay the bill. So it might not be a good choice if you are in a hurry. Otherwise, highly recommended!
MyCatsNameIsBernie . 2023-11-21
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Another great stay at the hotel. Great food and drinks as always. Many thanks to Helen who always makes welcome every time we come and stay/visit. Even though it was the Christmas light switch on 18/11/2023 all the staff was really pleasant and professional even thought it we manic. Hope you see you all again in a few weeks
katekempson21 . 2023-11-19
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Fabulous Food and Helen the waitress was just super, we had a very rare child free afternoon so decided to treat ourselves to some lunch and were not disappointed but Helen's friendly & fun manner made it even better! will definitely be returning! :)
kellygJ7212BN . 2023-11-15
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What a nice place this is. We came here for a few drinks and made the most of the beer garden in the sun. We were served by Keira and Darren who were lovely and friendly. Drink orders were taken constantly at regular intervals around all the tables. It definitely made our evening and it’s nice to be back out again
Sarahjxim . 2021-05-30
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Another fabulous Sunday lunch! Excellent service and amazing food as always. Thank you to Charlotte who looked after us so well today. Will be back again soon!
P2510SQpaulaw . 2021-05-30
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Another fantastic night out with my husband. Just wanted to go out for the night and start with this place as it’s lovely and relaxed. Brilliant fast and efficient service from both Darren and Somerset. Looking like they had things under control despite being busy running in and out all night. Never disappointed by this place. We will be back.
Emhigg . 2021-05-28
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Had an absolutely fantastic weekend, The team couldn’t have worked harder, Service was exceptional even though they were short staffed.It was that good we booked immediately to stay again.Gill the manager went above and beyond and is a real credit to the company. The bed was big and comfortable, great shower, the room was spotlessly clean and breakfast was fantastic. Amazing value and brilliant location. Can’t wait to return
nathsal . 2021-05-23
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Just spent Sunday afternoon/night eating and drinking in the pub, table service, staff were great, very attentive, making sure we were okay. Food good, thank you to kiaa, Somerset, Caitlin and Hannah for making our long, long afternoon very enjoyable !!
karenandandy1 . 2021-05-23
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Had a really nice lunch today, was delicious and perfect portion size! Staff were extremely friendly and helpful, especially Freya, Han and Gill. Will definitely return to this lovely pub. Xx
Kitty4598 . 2021-05-22
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Lovely first time back Felt very safe coming back for the first time since the pubs have open inside and the staff were wonderful. Freya, Hannah, gill, Darren and Caitlin did a great job.
catrionab166 . 2021-05-22
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Great bar, close to many other bars and hotel above. Great food with large menu and reasonable prices.
Kya-Wakelin . 2021-05-21
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Had a lovely day eating and drinking, our servers Kiara, Caitlin and Hannah made sure we were right home and the service was on point ! Would 100% recommend visiting now that they have opened back up after lockdown! Cheers
Oliver M . 2021-05-19
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We came here regular before lockdown and we’ve not been disappointed since returning. The staff are always happy, friendly and welcoming to every need. Caitlin and Hannah gave great service throughout our whole visit and we’ll definitely be coming back again over the weekend.
frankmL7249FE . 2021-05-19
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So great to visit the team again as we have missed them whilst they have been closed. Service was great from Freya and Hannah and the food was amazing!! We have booked again for Saturday!
marie11144444 . 2021-05-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1091 Opinions
It was a sunny afternoon & we wanted a canal-side pub. This was perfect! Had a great lunch at a reasonable price. Sat by the canal & watched the locks in operation as a narrow boat passed through. Will visit again!
389 Opinions
Very poor customer service and indifferent staff. We ordered two meals and were told there would be a wait (fair enough). One meal arrived with no mention of when second would turn up. After a good few mins I asked one of the wait staff would my omelette arrive soon. I was told “probably “ I did comment that this wasn’t helpful and was told they were very busy. After about another 10 minutes it did turn up. The omelette was cold but the chips were hot. The omelette had to obviously been waiting a good while for the chips. It also had a side salad on the plate although I said I didn’t want it. I didn’t complain but we didn’t stay for cake as we had planned.
1519 Opinions
Amazing food beautiful surroundings. Lovely little beer garden outside. Staff were great. Place has quite a bit of history too! Even pleased the mother-in-law! We WILL back **Update** The mother-in-law insisted we went again and I'm really glad we did. Both food and service were excellent. This will be our go to restaurant when we're in the area! (This place should be known further afield maybe it is and I'm a neanderthal.)
404 Opinions
Sadly this was one of the worst experiences ever. On our Thursday arrival we were told that there was no room for us despite us booking with Buy a Gift.com and contacting the hotel directly to ask if we could have a late check out on Saturday. The bar man called the boss and gave us a complimentary drink. The boss found that it was in deed their error and dates had been transferred from one computer to another incorrectly. Although they were full she assured us that she could move her daughters boyfriend from his room in 15 mins. Oh my goodness....the room! No lights in the bathroom, long hairs in the sink, an absolutely filthy shower and no towels. The drawer still had the gentleman's items in and the TV didn't work. The tea tray was half prepared, the mirror was filthy , cobwebs hung from the ceiling and there were just 2 very flat mismatched pillows. My husband went down to try to rectify this. Two pillows were found and 2 very thin grey towels. My dog towels are better. the TV could not be fixed and we found our own tea tray things in the dining room. The following morning did not fare better. At 8.15am there was no cooked breakfast on offer as advertised. There were no clean cups, no knives or clean spoons, a small amount of instant coffee in the bottom of the jar and very thin poor quality white and brown bread. I went into the kitchen where 4 members of staff were standing chatting including the boss. The boss agreed that our stay had been unacceptable and agreed that we could leave and refunded the cost equal to the Buy a gift card.