The Terrace Sports Bar in York

I visited The Terrace a few weeks ago, and while the venue itself is decent, I was disappointed by the experience, especially considering it brands itself as a sports bar. During my visit, the staff seemed to think it was acceptable to switch channels midway through a match to another sporting event that hadn’t even started yet. This understandably frustrated several groups of people. When I asked the bar staff to switch the channel back, I was told no and was instructed to move to another seat if I wanted to continue watching. The new seat would have required me to stand for the remaining 25 minutes of the game, as I couldn’t see the screen from my original seat. This not only affected me but also others around me, many of whom decided to leave. The staff, including the bar manager, seemed to take pleasure in frustrating paying guests, and there was an uncomfortable sense that they were trying to provoke a reaction. This is simply poor customer service, and it could easily have escalated with the wrong individual. There are plenty of better places in York to watch sports, so I would suggest giving this one a miss.

Good place to meet up and have a drink , sports all day lol 😂 xx

Great pitch for sport.. good service.. propper chips too .. lovely

Lovley setting fue bastante visto que entramos tenía un trato en. bebidas. así que rellenado como el fútbol estaba en. tenía una comida fabulosa. recomiendo encarecidamente que tenía la envoltura de yorkie de ternera con patatas fritas caseras. mi marido tenía hamburguesa vegetariana con queso, patatas fritas y frijoles horneados. no estábamos esperando mucho tiempo para la comida. La cocina dejó de servir a las 8 , normalmente comíamos más tarde, pero había visto salir comida y se ven muy bien, así que ordenado como mi marido quería ver fútbol de todos modos.

Good sports bar, many TVs around pub ro show sports

Not very welcoming. We were looking for a place to get some lunch and have a few drinks. But were curtly asked to leave as soon as we sat down by a member of staff because my youngest son had carried in a sealed, unopened bubble tea that he’d bought from round the corner and they took exception. Fine. That’s £120 I went and spent in another of the many welcoming pubs in the city centre. The place was unusually almost empty on a weekday lunchtime during half term, while almost every other pub and restaurant in the vicinity was packed, but having experienced their lack of hospitality first hand and then read some reviews, it’s very easy to understand why. It’s a wonder they’re able to remain in business. Avoid at all costs. There are many better places that will value your custom within under a minute’s walk. EDIT- (in retort to what seems to be the characteristic, dismissive response from the management of this dive bar): The next pub down the road didn’t care about my young boy’s soft drink and welcomed us with great service, great food, live sport and a great range of drinks. So we spent all afternoon spending our money in there. It’s your loss entirely. 🤡

Cheap Happy Hour Beer Prices, however tastes like the bottom of the mustybarrel. Toilets are a dump.

Didnt eat here but drinks very reasonable and on the Monday it was £3 a pint brilliant. Staff very friendly and helpful. Watched 3nations here on Sunday and returned on Monday well worth a visit

Siempre vas al bar de la terraza cuando estás en York y aunque ha tenido que mudarse a un lugar diferente es tan bueno como siempre... El servicio es excelente nunca hay que esperar demasiado tiempo para bebidas o comida y las mesas se despejan rápidamente . . . deporte de pared a pared . . y la comida / cerveza es buena y a un precio razonable con ofertas en la semana . . . un bar deportivo adecuado y el único verdadero en la ciudad . . Genial.

Supposed to be a sports bar but wouldn’t put the commentary on for everyone watching the football, staff said we have a band playing, yet the band was at the bar having a pint and didn’t start for another 1-2hours. Good atmosphere besides that.

Great place to watch the football

Went for a drink on NYE to be shunned away by security when we asked if we could leave our drinks for a cigarette. ‘Do what you want’ not the response I crave in a society we live in today. Cheers Jay

Sería una buena noche de fiesta, pero el portero era un completo gilipollas, no le importaba nada más que su relación con las jóvenes detrás de la barra, sin culpa de ellas. Le dijimos que íbamos por un maricón y nuestras bebidas estaban en una mesa, su respuesta fue “haz lo que quieras” no una respuesta confiable en estos días y edades. Saludos jay la próxima vez comprueba id en la entrada : )

One of the best Sports Bars I've been to and definitely the best in York. Very well run. The team clearly understand what watching football in a pub is all about.

Did not have food but the beer was good and not expensive

Me and my partner went in today for a drink and something to eat the atmosphere was amazing the match was just starting and it was packed i had jacket potato with cheese and beans and a side salad and my partner had chunky chips gammon pineapple and egg and peas we loved it so tasty the staff were really friendly would definitely recommend next time we are in York definitely go again thank you 😊

Looks a lovely clean place. Ordered the Gammon. VERY disappointed. The gammon was no thicker than a piece of bacon one soooo over cooked it was almost crispy. The egg wasn’t cooked and the white was just too snotty. At least the chips were cooked well and crispy for the chunky size. When complained they didn’t quibble and refunded me as didn’t have time for a replacement meal.

Brilliant place to call for drink n food. Recommended to all.

Acabo de tener una la mejor comida de pastel de cabaña todo encantador y cocinado en casa con un montón de tamaños de porciones de verduras frescas muy grandes, tenía una botella de Marlborough Sauvignon blanco de nuevo muy bueno y gran precio. Personal muy amable sin duda recomendaría

Excelente experiencia en este bar. Personal amable y eficiente. John Smith es £ 3 la pinta cuando voy allí en las tardes de los días de semana, que es milagroso para el centro de la ciudad. La buena música da un ambiente divertido. Pantallas grandes bien colocadas que muestran una variedad de deportes. Fácilmente mi lugar favorito en York.

Just drinks, average service, drink quality excellent. Can't comment on food as didn't eat

Sólo quería decir que era tan encantador aquí amigable y tranquilo con un poco de música de fondo. La comida era increíble mejor pastel de carne que he tenido cocinado en casa tan sabroso y caliente también relación calidad-precio buenos tamaños de porción xx

Bit cool by the door but offset by a great Jacket Potato with Chilli and salad.. Cappuccino was a great surprise too especially opposite Starbucks so step inside and save some money and enjoy the space..

Great place if you like Sport! Bar is well stocked and plenty of choice. Prices are fair. Plenty of room. Staff very good.

Unfortunately although a nice place , extortionate prices £5.80 for a pint 👎

Great place friendly and helpful staff great food will visit again

Great atmosphere, amazing food, if you like sport, and good food, this is the place for you.

El mejor pub en York no solo para el deporte en vivo, sino también para la comida. Servicio de primera clase y buenas ofertas en bebidas también. . . Foosters £ 3 una pinta entre semana tardes / temprano por la noche.

Went here to watch football, flat screen tv's everywhere so you never miss a thing. Service was brilliant and reasonable priced. The menu was ample and very reasonable compared to other places around, never ate there as we found it on our last night but the food looked lovely.

Had a good night here last Saturday, there was a great singer entertaining, lots of drinking, dancing and very good atmosphere. Great bar!

Was extremely quiet, in fact, it was dead as a 🦤

Nice and chilled out in here able to have a chat and a meal. Had sports playing on TV for them that wanted it. Highly recommended for all.

Was in The Terrace York over the weekend excellent service food outstanding would recommend visiting this Sports Bar

Visited this bar for the first time a few weeks ago to watch the football and won’t be going back. Although the door staff and some bar staff were pleasant the owner and manager definitely were not. There were tables reserved for staff’s family members and the owners friends, and anytime you were near the tables, the manager would bark at you to not go near the table even though we were not sitting on it and it wasn’t reserved for another half an hour. Don’t let people in to take up standing room if you’re not happy with people taking up standing room. One of our group moved a rope because people, who were sat in the table area, kept having to climb over it with their drinks and it looked like an accident waiting to happen but we got told that if we did that again we would get thrown out and that we shouldn’t ’piss off the owner’. Fair enough if you don’t want us to move something out of the way but there was no need to be so aggressive and rude about it, especially when we were just trying to prevent an accident. It really felt like the owner and manager were really trying to push us into being more confrontational so they could throw us out so we just moved to another standing area away from them then left as soon as the football match was over. Looking at other reviews it seems many people have had a similar experience, as if they don’t actually value paying customers, it’s also interesting to see that some of the good reviews are from people who have photos with the owner. Looking at the responses to negative reviews, it comes across aggressive and defensive just like the way they behaved with us.

Found a nice wee pub to watch the live sports Open golf and football on different channels

Amazing staff! Really welcoming and helpful. I went in to see a specific Olympic event and they searched around and got it for me, thanks guys. Food I had was fine.

Nice bar. Reasonable prices for York. Had the large fish finger sandwich, which was basically a small fish in a sub. Nice big chips, but because of the size they wasn't very crispy. If they're gonna serve chips that big, they need to be double fried in beef dripping to get the chips described in the menu. Overall, I wouldn't go back.

I recently visited this pub with my friends to watch the football and, despite the lovely and polite doormen, bouncers, and some bar staff, the experience quickly turned sour. There was a 'private party' rope to signify reserved tables, which is understandable with the football final being on. My friends and I, along with many other groups, stood outside these ropes, waiting for the football to start. We rested our jackets on the pole where the rope was clipped causing no issues to anyone else. Once the football began, we noticed many customers climbing over, tripping, and falling over these ropes rather than going around them, which seemed dangerous with alcohol involved. Someone decided to unlatch the rope to create a walkway and prevent any accidents, a gesture intended to be helpful, which I must note was not done by me. Given that the reserved seats and tables were full by then, I didn't see an issue with this. However, the 'owner' stormed over, threw our jackets and bag to the floor, and when I pointed out that this was rude, I was threatened with being thrown out without explanation—except for being told, "You don't want to piss the owner off." I was dismissed when trying to explain what had happened, leaving me confused. We were causing no trouble, yet we were treated as if we were. While other groups were smashing glasses and behaving much more chaotically than us, we felt very targeted. We continued to receive glares and nasty looks as we tried to watch the football, eventually moving because we felt extremely uncomfortable. This is not a place that treats paying customers with respect or manners. Instead, customers are met with disrespect, nastiness, and belittling behaviour from ‘the owners’- zero customer service etiquette. This was my first and probably last visit. There are many more welcoming pubs in York where I'd rather spend my money and give my custom.

Big bar owner (Paul Gardner) a complete weirdo. Some context before the complaint: there were five lads: one had a Guinness, one had an Inches, one had a Brixton IPA, two had Cruzcampo’s. One of the bar girls had come round and collected glasses at 43mins into the first half. Hence not buying another drink before half time. Complaint: Paul then gestures at one of the lads, pointing a finger at him and telling him to buy a pint or he’s getting kicked out. Claiming he’d not had a drink at all and then when challenged it changed to half an hour and then down again to ten minutes. It was almost comedic when some of the lads picked their pints up that they had put down, that he claimed they had never bought. Then when the lad wasn’t giving the reaction Paul was hoping for (an escalation of the confrontation) he moved on to another lad stood round the back and started grabbing him by the arm and pushing him around. Getting up in his face and using his size to attempt (and fail) to intimidate him. Resorting to surrounding the group with five bouncers when Paul was not satisfied that he had given the group enough grief. Paul also said to one of the lads that “soft drinks don’t count”. Which was a little confusing as one would assume that those are the most profitable. Of course being an England game means it is busier. But pressuring and intimidating people into buying more pints precisely 2 minutes before half time is bizarre. Obviously as a business you have to make money, but you make money from providing good service not from bullying customers. Further, if you’re really desperate for five lads to spend another fiver each, perhaps don’t have an article put in the York Press about your “six figure” purchase of the premise.

Went here Sunday night for the football. Fantastic atmosphere with no trouble or hassle, the whole pub were given sausage rolls at half time which was a really nice touch. Will be back!

I’m a York resident, and this is without a doubt the Worst Pub in York. Shocking management arrogant and unprofessional. Went in to watch England Final, was told over a week ago, just walk ins you couldn’t book a table. Walked in at 3pm(five hours before kick off) nearly all tables reserved, and if you didn’t have a table you had to stand at the bar. We just walked out and found a much better. Place to watch it Absolutely terrible. Avoid, plenty more and much better pubs to watch footy.

I recently visited this pub with my friends to watch the football and, despite the lovely and polite doormen, bouncers, and some bar staff, the experience quickly turned sour. There was a 'private party' rope to signify reserved tables, which is understandable with the football final being on. My friends and I, along with many other groups, stood outside these ropes, waiting for the football to start. We rested our jackets on the pole where the rope was clipped causing no issues to anyone else. Once the football began, we noticed many customers climbing over, tripping, and falling over these ropes rather than going around them, which seemed dangerous with alcohol involved. Someone decided to unlatch the rope to create a walkway and prevent any accidents, a gesture intended to be helpful, which I must note was not done by me. Given that the reserved seats and tables were full by then, I didn't see an issue with this. However, the 'owner' stormed over, threw our jackets and bag to the floor, and when I pointed out that this was rude, I was threatened with being thrown out without explanation—except for being told, "You don't want to piss the owner off." I was dismissed when trying to explain what had happened, leaving me confused. We were causing no trouble, yet we were treated as if we were. While other groups were smashing glasses and behaving much more chaotically than us, we felt very targeted. We continued to receive glares and nasty looks as we tried to watch the football, eventually moving because we felt extremely uncomfortable. This is not a place that treats paying customers with respect or manners. Instead, customers are met with disrespect, nastiness, and belittling behaviour from ‘the owners’- zero customer service etiquette. This was my first and probably last visit. There are many more welcoming pubs in York where I'd rather spend my money and give my custom.

Ignore the spate of recent review bombing by people who clearly thought they could go to a pub/bar and not even buy a drink whilst the England game was on. This is a really nice bar with friendly staff and plenty of seating. The drinks are good value with promotions at certain times. It also has plenty of screens to watch sports etc.

One of the best pubs in York, especially on the food! Friendly bar staff too, would highly recommend especially as they are child friendly. Will be definitely returning.

A good pub to enjoy the football,friendly staff .

Wonderful place but the doorman outside was very rude. I was inside and the doorman (older looking and in need of a hair transplant) was very aggressive towards a few blokes.

I recently visited The Terrace and had a concerning experience that I feel compelled to share. During my time there, I witnessed three young foreign boys trying to enter the pub. Unfortunately, the bouncer denied them entry. What stood out to me was that, shortly after, he allowed other patrons, who were white, to enter without any issues. This incident appeared to be racially motivated and left a very negative impression on me. As a place that serves the public, it is essential for The Terrace to uphold values of inclusivity and equality. This kind of behavior is unacceptable and does not align with the welcoming atmosphere one expects from a community establishment. I hope the management takes this feedback seriously and addresses the issue to ensure that everyone, regardless of their background, feels welcome and respected. Overall, while the ambiance and offerings at The Terrace might be appealing, this incident significantly marred my experience. I urge others to be aware and hope for positive changes in their policies and staff training

(Let's cut to the chase...and get rid of the elephant in the room. You were part of the group who first claimed they had a booking in a full public house. We don't take bookings so you didn't tell the truth. You then proceeded to play the race card. The level of stupid and arrogance displayed was irrelevant as we were full. People coming in and out of the premises for a cigarette do not constitute white people been given preference, they are already customers. Why did you then follow the doorman down Bootham and the three of you surround him. Disgraceful behaviour! From a dishonest set of people.) Thank you for the opportunity to respond. I am one of the three individuals who wasn’t allowed into the pub, and I would like to clarify a few points regarding the situation. Firstly, we mentioned a booking because we had friends inside with a table waiting for us. The bouncer himself mentioned that the people he allowed in had bookings too, which is why we thought it was necessary to mention it. Secondly, the incident did not involve playing any "race card." What we observed and felt was a genuine concern regarding how the situation was handled. It seemed that entry was being denied based on appearance, which is why we were upset. Regarding the accusation of following and surrounding the bouncer, this is entirely untrue. We did not follow him; we drove past him on our way home. The claim that we surrounded him is a falsehood. I would like to speak directly to the bouncer to address this false claim and clear up any misunderstandings. We recognize the importance of ensuring a safe and fair environment for both patrons and staff. Our reaction was driven by a sense of injustice, not by any desire to be disruptive or dishonest. I hope this clarifies our side of the story, and I appreciate the opportunity to address these concerns.

Great place if it wasn’t for the doorman letting certain people in saying they have bookings when clearly you can’t book tables at this bar. Just disgraceful

Great coctails and great service

Came here at the weekend with friends, really great and friendly staff with good facilities. Overall a great atmosphere.

Went to the England last night with a group of friends to enjoy a nice evening. The lovely atmosphere we had built up was ruined by the manager Paul who was demanding that everyone should buy a drink if they didn’t have one in their hand. He approached me with my friend and said ‘less bobbing and more buying’ even though I had a drink on the table. One of my friends had already had lots to drink and didn’t want to drink anymore but the manager was forcing him to buy more and two of my friends were REMOVED because they hadn’t had a drink in ten mins?! No one was ID upon entry so it seems that the bouncers that were on were clearly just there to make people leave who Paul didn’t think were buying. Horrible management!

Lovely place, great food and friendly staff! Highly recommend.

Amazing bar, Great atmosphere and a great team working!

Attended this evening to watch the Euros. My girlfriend and I had a cider each and five minutes shy of the first half ending we were KICKED OUT by the OWNER for not having a drink in our hands. Utterly embarrassing and I’d strongly recommend others steer clear.

AVOID! Enjoying the football with friends and work colleagues this evening until the manager (Paul Gardner) started shouted at people without a drink in hand. I was without a drink for ten minutes and intended on visiting the bar at half time (not that I think that’s relevant). I was removed by two bouncers, they were lovely and understood that the manager was being unfair. Nice venue, experience ruined Paul - won't be going back.

Lovely staff, food excellent and great atmosphere

went in and shut us down immediately as our friend is from spain/brazil so has a passport from spain and refused entry even scanning and id and then threatened to call police on us absolutely disgusting service and racism to my brazilian friends would not recommend to anyone not from england

Great food, above average for a sports bar

Went there for lunch..had a grazing board for 2..Great coming back..sport tv covered all...landlord came over to see all is okay..Nice touch ..

Disgusting behaviour we experienced tonight me n my friend walked in at tea time n was instantly refused,with no reason at all..upon questioning I watched my friend question the manger who proceeded to man handle,calling her a fat "cxxt "for asking 1 question.. why can't I be served?her family member works at this bar n all she asked was is they working n can we have a drink...I have video evidence of this man n ill take public no problem...but they called the police ...they followed us I showed my evidence n they agreed he was outta line n it's being investigated the manager of that place is disgusting n should not work in the public....this complaint will travel as far as I can take I till he sacked. He's a abuser!!! Oh just to add we was not told to leave the city centre more so once the police saw your actions...n it's been taken further..at least if u want to reply make it truthful. We have the evidence n the police agree.your a disgrace!!!!

Owner is incredibly rude and aggressive. Physically assaulted numerous customers on last visit. Would avoid at all cost.

A great pub, great staff, and a great selection of drinks, ... The food is superb!!! 👍🏻 If you are in York, The Terrace is well worth a visit!!! 👍🏻 John Howie East Kilbride Scotland

Top notch sports bar, very friendly staff including the door we had a great day celebrating our friends 60th..unforgettable and will definitely go there again..highly recommended..

Visited here to watch live football on recommendations from a Leeds UTD group. Atmosphere was excellent, Service was great despite the pub being absolutely packed. Taken a star off due to us not been told we were not able to book a table but then seeing a sign on a table stating it was reserved. Not sure if this is a policy they have for just live sports events but we did feel a little let down by this. Would definitely visit again though, the food looked and smelled amazing

Shockingly rude bouncer. Hadnt even had a drink, so wasn't as I was causing problems but for some reason he picked me out and was rude and refused entry. A single girl on her own who had family inside with a table.

Lots of drunk old men leaning on the bar chating to the staff

Great bar for watching sport,at least 10 screens to watch from

Went Sunday afternoon for a drink whilst watching the football lucky to get a seat so get there earlier for football games. Staff really nice and atmosphere was really nice 👍🏻👍🏻

Great atmosphere and friendly staff x

Tonight the food and atmosphere was awful, staff were unhelpful. When we were asked how was the food was the staff just shrugged and walked off.I was very disappointed tonight. Whereas last night staff brilliant and food was delicious.

Popped in here on St Patrick's weekend with 6 Nations Rugby and the Man city Vs Toon game on the TVs. It was jam packed, noisy and great fun, definitely the place to be for live sporting events in York 🙂

Really nice sports bar in York City Centre. Great range of drinks with plenty of seats with views of the many top quality TV screens. Great Sunday lunch too.

Great sports bar with large range of affordable drinks. Plenty of seats with great views of the sport on TV. Lovely Sunday Lunch too.

Picked this place as it was sports bar to watch the gold cup. The atmosphere was brilliant and the service was very good considering the amount of people there. We had lunch here and we were not disappointed. It was huge and worth the money. we had the meat and cheese board between us and it was filling.

A nice city center pub to watch live sports. There is a good selection of beers and a typical pub food menu. Seats are comfortable and well placed for viewing. I found the staff attentive and professional and helped with food selections.

Staff were extremely rude and unwelcoming, will not be returning.

Great atmoshoere for the cup final ....absolutely packed

Fabulous sports bar, lovely friendly staff brilliant friendly atmosphere

Great place for food and a drink with friends. Good value for money. Excellent food. I will be going back for more.

Fabulous place to meet up with family and Fabulous friends 🧡

I was going to call to see if they were showing the women’s football tomorrow but I’m glad I checked google first. Me and quite a few friends were wanting somewhere new to visit showing different sport but after reading the owners response to people by calling them cowards and threatening to share personal details doesn’t seem like the place I’d want to go, especially as he seems sexist and has some form of negative opinion on women. Disappointing when he’s also claimed to be a family friendly pub too.

Claims to be a 'sports bar' but out of all 13 screens not willing to show multiple games at 12:30 on a saturday - 1 of which being a womens game. Reckon I could think of a word for places like that and the gentleman I spoke with.

Music too loud if you want to talk

Had the club sandwich and it was the best club sandwich I've ever had. Food was fresh and plenty of it. The staff were super friendly and helpful too.

It’s the first time I’ve been here since the company moved premises last year! I have to say that the decor is much more refreshed and welcoming! There’s a large bar with a great selection of drinks. Plenty of screens to watch sports including giant screens above the bar and at the back.

One of the best pubs in your great sports bar with a good atmosphere.

Went here to watch rugby six nations England v Wales. Was told no chanting as I'm singing swing low. Witnessed a young guy thrown out by bouncers and even told by landlord to shut his mouth he was saying nothing offensive just passionate about the game absolutely disgusting don't go here to watch your team they don't deserve your money

Staff were friendly and polite Food was good

My partner and I called here twice on a very wet Monday.. Of late have been out of York although very aware on the New Terrace.Clean spacey lots of facilities Top class and helpful crew as having a short term difficulty in walking appreciated the bar lady April opening the disabled loo for me.Without me requesting. I note this care and consideration having been in the hospitality world, much appreciated. Recommend those who visit York to visit. I will be there again.

Sunday lunch was outstanding. Beef was melt in the mouth. Roasties were crispy and tasty. Price was right. Definitely be back.

Had the roast pork Sunday dinner. Absolutely delicious with an enormous Yorkshire pud. The quality was very good, large portion size and great value at £11.95.

Lovely bar but if brains were dynamite the door staff wouldn’t have enough to blow their nose. Attended the venue with a few friends and after spending good money we were asked to leave without any reason given. Avoid!!!

Loved it, got to watch a rugby match, I am getting on a bit but it was very loud Guinness was good too

We've just eaten wraps, a sandwich with chunky chips. Lovely! Service great too!

I was really disappointed to be asked to leave last night by a power hungry bar man. As I was waiting to be served, the barman aggressively eye balled me and I simply asked him if he was alright. Nothing else was said, as he called the bouncer to remove me. I was shocked and disgusted by this and I won’t be returning.

Popped in here Sunday afternoon to watch the football. What a lovely vibe this pub had! Wasn’t the warmest pub the loos upstairs were warmer then downstairs 😂 but did enjoy the few hours we spent here and highly recommend.

My partner and I went for food and it was excellent. She had a yorkshire pudding wrap and I had the roast dinner. Great food at a reasonable price

We had a very nice hot roast beef sandwich with homemade chips, gravy and a side salad👍

The draught pints were class (Inchs cider was good and the Amstel was top tier) and the burgers are super filling. Loads of screens for sports dotted about the place so if you're a cricket fan or love a good horse race, you'll have a ball. The whole place was warm and there's friendly staff too :) thanks guys!