The Tankerville Arms in Northumberland

Beautiful food and very caring. We had the prawn and salmon platter. Absolutely gorgeous. But what really stood out was the care and concern shown to a customer with a medical incident. The lovely staff could not do enough for him, calming him down and ensuring his comfort. Even boxing up his lunch to eat at home for dinner. So impressed. Even though we live in Devon, we will be back.

Despite a minor issue with our booking ( not the hotel’s fault) we were very quickly upgraded to a vacant cottage they had available. We had a lovely meal on the Saturday night in the hotel and the breakfast in the morning was delicious. We were made to feel so welcome we asked if we could stay another night. We decided to eat at another restaurant in Wooler on the Sunday and the owned of the hotel even arranged for one of her friends to give us a lift. If this is not the friendliest place in England it must be close. All the staff were amazing but a special mention to Elaine who went above and beyond to look after us and even allowed me to get a couple of their amazing steak pies to take home with me.

Gloomy, tatty, grubby , old, unloved pub/restaurant. Asked for a pint of San Miguel but it didn’t pull properly! Asked for a wine list, but there isn’t one. There are just 4 wines to choose from. One particularly was a Hardys Cabernet Sov at a cost of £25! £6 in any supermarket! Lunch menu is limited and very average. Definitely not a revisit. It needs a new lease of life to keep it going !

Friendly staff but I’m sorry to say we were disappointed with the hotel room & breakfast. The room was very small and tired looking. Same with the bathroom and it took a good 5 minutes for the water to warm up. We didn’t have the cooked breakfast so can’t comment on that but the cereal options were sugary and highly processed. No fresh fruit options -just tinned prunes & grapefruit slices which seems like an outdated breakfast choice to me. The orange juice was off and the coffee lukewarm. We stayed here for one night whilst doing the St Cuthbert’s Way and it was our most expensive night at £148 but definitely the worst place we stayed in. If we’d only paid £60 I wouldn’t have left a bad review but for the money we paid this was very poor. I’m sure there must be better options in Wooler. I wish I’d done more research before booking.

We always head for this place when staying anywhere near, our visit today was as good as ever. The place is a bit dated but very clean, the staff were great and the food good. I had the veg. curry a man size helping of curry in a Balti type dish, a big spoonful of boiled rice and a chunk of pitta bread with a big dollop of chutney , the curry was just right for me (not too hot) the veg was cooked to perfection. My wife had the soup Broccoli and stilton served with a nice piece of crusty bread,this also went down well. we had 2 soft drinks and my wife had Tea for 1, the total cost was just over £25 a real bargain for what we had.

What a lovely, warm welcoming place to stay! I stayed one night as part of my hike on St Cuthbert's Way. Arrived wet and muddy, with my similarly wet dog. They couldn't have been more welcoming. Room was clean and had everything I needed. It was curry night, which was really tasty, and they had some great real ale on tap. Breakfast was similarly served with warmth and an extra sausage for the dog! Old fashioned, friendly, perfect! Wooler is also a lovely spot for walking.

We initially popped in for a drink on our first afternoon in Wooler with our dog, Glen, and as it was late February we were glad of the open fire in the bar/restaurant. This is a quaint, old, traditional coaching inn which probably hasn't changed much over the decades. Full of lots of charm and memorabilia from across its history. 2 cask ales from Hadrian Border Brewery available; Tyneside Blonde and Farne Island, both lovely. We returned on the Tuesday evening for dinner. The first disappointment was that the "pie of the day" had already sold out at the start of evening dinner service. Perhaps that should have rung some alarm bells. We both decided to opt for a Northumbrian Burger, however these turned out to be a disappointment. Usually we can guage any pub by the quality of it's ale and it's ability to cook a burger. Can't fault TA on the ale, but the burger was, chewy, tasteless and if it hadn't been for the cheese it would have been overall very bland. From discussions overheard at another table it seems that the regular chef was off, so whoever was in the kitchen let the place down, I'm afraid. As we were spending a week in Wooler this could easily have been a venue for another evening meal, but sadly not after this sub-par visit. At least the front of house staff and the beer were nice

We selected here as the advertised lunch looked good. Went inside,only folks there.Lovely roaring fire that we sat next to.Very friendly staff.We both had pies(chicken & mushroom and streak) with chips and peas.I had a good local beer,my wife had a cider.Overall a bit disappointed with the choice of food. Gave it 6/10

A lovely drive up to woo lee and we came across The Tankerville Arms. It was a huge yes from the moment we turned into the car park, a huge sign Dogs Welcome 🙌 we order Sunday lunch, roast beef for him and nut roast for me…. I have to say it was the best Sunday roast we have had in a long while. All home made and fantastic portion sizes and great quality ingredients. You can really tell how much the guys here care about what they do. Well worth the visit.

Friendly staff, when you could find them, nice fireside, food was ridiculously expensive and the mini breakfast really was mini, overcooked sausage and grey coloured hash brown, awful sorry.

Amazing Sunday lunches, have been many times and never been disappointed, would recommend to anyone.

We stayed there from Thursday until Saturday in a large group of 30 plus people. We had a lovely room the food was very good as was the service, the hotel is not a modern one but that added to the ambience, the staff were impeccable nothing too much trouble, so good we applauded them! Hopefully we will be back soon! Thank you all.

Unplanned lunch on holiday this week. Aimed for Wooler and saw this hotel as we turned towards the town centre. Looked very pleasant, a traditional hotel with large rear garden and car park. We were welcomed and served by the lovely Anne. The setting was very pleasnt and relaxing. We witnessed dogs being welcomed and being handed a doggy treat. Really enjoyed the food, accompanied by a splendid pint of ale, even managed to share a cheesecake pudding (not a small portion and more than enough for two). Booked to return for breakfast on the return home but sadly could not make it in time. No hesitation in commending the Tankerville, a very happy find indeed

Det undre mg, at når et hotel er langt fra fyldt, så skal man alligevel have værelse ud til gården med en udluftning, der starter tidligt og slutter sent. Men måske er det præcist hvad der er i vejen med Tankersville - gæsterne er nærmest i vejen. Ikke noget under at der er lav belægning både på hotellet og i deres restaurant. Og det i hvad de selv kalder den mest travle tid… Fredag aften og alle andre steder i byen har mange folk - Tankersville burde tage et kritisk kig på sig selv.

We had a lovely meal here. The portions were generous and the service was good. The peas were harder than i would have liked. I would be happy to return.

Fantastic wedding venue for us, we stayed the Friday evening prior to the wedding with 30 of our guests , The buffet, live music and atmosphere were awesome. On the day of our wedding the staff could not have been more helpful, wedding breakfast for 70 plus and another 40 catered for that evening. Five stars from us.

Dated, poor value for money and chaotic. Staff pleasant but thin on the ground. Poor restaurant experience. Overcooked Salmon , bullet peas and mushy carrots. Potatoes were edible.

Came 3 times for food whilst on holiday. Lovely home-cooked food, good sized portions and really friendly staff who were lovely to chat to.

Just spent a weekend at the Hotel (for the third time) with a group of "stitching" ladies. Just tremendous as always. Staff so helpful catering for our every "whim" (and plenty of them!!!). Lovely, cosy and clean room with plenty tea, coffee & toiletries. Breakfast,...

We visited The Tankerville Arms tonight and absolutely loved our experience. Elaine our waitress and the bartender were wonderful - and made sure that we were seen to right away. The restaurant has a really cosy vibe, with plenty of tasteful finishes like beautiful twinkling...

Probably the worst Fish and Chips I have had the misfortune to order. Frozen fish over cooked, chips soft and dripping with grease. One could smell the oil from overuse and old. No excuse for serving such poor food.

Lovely stay. We had and evening meal and breakfast, both perfect. We visited for a family gathering, nothing was too much trouble. We'd love to stay again. Really relaxing stay. Dog friendly too!

As the title says - an absolute waste of time and money. Food is beyond poor and feels as if the leftovers from others have been reheated and served to the latest round of customers. Almost impossibly, the service is even worse with staff, I...

We had arrived at the Hotel at about 17.30 pm. In to check in, the guy who was checking us in, was unsure how many rooms we had booked and whose name they were in. In the end, it was all sorted. Rooms close to...

Room was horrible. Couldnt open window as it was painted shut. Large watermark on wall, they tried to cover it but not successful. A pipe ran down one side of the room, wallpaper missing on parts of the wall. Windows filthy. Bathroom passible. Evening meal...

The pub is in lovely setting and is nice inside. We had steak which was beautifully cooked. Would definitely recommend.

A great Sunday lunch. 5 star service and warm welcome all the staff were friendly and nothing was too much trouble. A huge Sunday lunch beautiful meat and plenty of it. Homemade everything very tasty! Creamed potato, roast potato and roasted carrot and parsnip, mashed...

A group of us stayed here for just one night , we had a lovely warm welcome on arrival. All the rooms were of a very good standard . nicely decorated and comfy beds. We had an Evening meal in the Restaurant and were impressed...

Excellent hotel,accommodation 1st class. Very friendly staff and great real ale. 5☆☆☆☆☆. My room was very clean and tidy,bathroom nice although the shower pressure could have been a bit better.

Stayed 4 nights at this lovely hotel where we were made to feel very welcome. Walking holiday so in the best possible location to walk The Cheviot Hills and the coastline (including Bamburgh/ Seahouses and Holy Island) of Northumberland. A long way to travel but...

We stayed for 3 nights. The location is great for exploring all of the Northumberland coastal area. The staff were very friendly and chatty.👍 The hotel desperately needs an upgrade. ☹️ We had a family room that was is need of a lot of TLC....

Popped in for a quick lunch solo. The ale is certainly well kept - the emphasis here is on the drink rather than the food and they know about keeping it in tip-top order. The lunchtime menu was uninviting but I opted for a ham...

Had a dinner here after booking ahead. The food and service were excellent, with the food being served hot, however the decor is a bit dated. Staff were following all the Covid protocols.

Greeted and welcomed into a lovely pub!Ordered a range of food - curry was delicious! & id recommend it. Staff were very friendly however the service did lack - had to wait long periods until someone came back into the bar to serve.Understandable it was a Monday so not a busy day.Great pub all in all. Clean, welcoming and tasty pub food!

Lovely friendly family pub for all, staff was lovely and food was great. Beautiful beer garden and staff was taking all appropriate measures after the COVID 19. A* will be back again 10/10

Beautiful hotel, great service, definitely be back. Rooms are very comfortable and warm. In a smashing location for walking and sightseeing the local area. A short walk to Wooler for shops etc.

A nice roadside hotel offering a warm welcome, very good food and ales. Our Aussie mate was impressed.On one visit the bar lady even gave us a lift back into Wooler - it's only half a mile or so but the lift was appreciated after a big meal.In the garden there is a bronze age cist (stone coffin) unearthed during renovations, don't know of any other pubs/hotels that have one of those.

Staff were very friendly and helpful. One of the party was vegan and so the staff asked the chef what he could make. A shame there was nothing on the menu without having to ask. The chef came up with 2 options. All meals were good. Again had to ask about vegan desserts and were told the sorbet was suitable. Altogether a very pleasant meal. It could just be improved by updating the decor and furniture and including more dietary information on the menu.

We popped in on a Sunday evening on the off chance they could feed us. We, including our dog, were warmly greeted and seated in the bar area. Yes it is a little outdated and the tables seemed very little against the chairs but the staff were all really friendly and efficient. We had the three courses for £15.95 (i think it was) and yes the portions were a little smaller than other places but for the price they were really good. My partner had beef and other than wishing for a little more gravy (he didn't want to ask) he declared it lovely. I had fishcakes to start and then bream for main - both were really lovely. My main was a really large sized meal and very tasty. My only comment was the prawns in the sauce were chewy and therefore left but the fish and mash combo (not one I would normally choose) was a delight. The puds were good pub puds. We would highly recommend.

Called in on holiday for lunch. The place looks very good from the outside, and the menu looked ok. Sadly it was not a great experience. We had catch of the day which turned out to be battered haddock. The fish was a good size and enjoyable, but the chips were a dissapointment, portion wise (there was a small and i mean small handfull) maybe 10 chunky wedges. The peas were not great either and were left after a quick taste. My roast of the day turned out to be a roast chicken sandwich with gravy, salad and again a small, small handfull of chips. The salad was good, but breadbun for the chicken was dry and the chicken again like the chips was in a small portion. For the price both dishes left us feeling very dissapointed. Decor wise the place needs updating as it feels very much like something from the 80s. Staff wise the young lady that served us was very polite but clearly very very new, and had to keep dissapearing every 2 minutes to consult senior staff. All in all needs upgrading, better food and a serious look into its prices to portion sizes.

Had the fantastic pleasure of stopping here for dinner earlier this week & have yo confess to be more than a little surprised. We were all expecting basically a pub lunch style dinner but were blown away by everything from the very friendly waitress & staff to the scrumptious food.Never have I been so happy to be SO wrong with my 1st impression of a place.If you're in the area i would whole heartedly recommend stopping here... you won't be disappointed. Very much look forward to visiting again in the future.

We went in for dinner with husband and a dog. Food was nice pub food good menu and all came quickly and was tasty .

Whilst holidaying in the area we called in at The Tankerville Arms one lunch time. Unfortunately nobody seemed to be interested and I suspect we had arrived in the middle of a staff dispute.We moved on to a more welcoming establishment and had no wish to return

We have returned from a 4 night stay at this hotel which is full of character, scrupulously clean and wellordered. Our bedroom accommodation was comfortable, light and attractive. The staff, typical of Northumbrians, are friendly and welcoming.A small dining room is delightful with crisp white table linen, good cutlery and glassware. It provides for an excellent breakfast choice which can be adapted to suit any guests tastes. Not unreasonably, the dinners are pub food but the seabass which appeared mid-stay was excellent and should be the gold standard for the menu as a whole.

Had a couple of drinks and tried for food but 1hr wait when restaurant was half full made us find elsewhere.Very tired and in desperate need of a refurbishment. Saying that the bar staff were friendly and couldn’t fault them just a shame the decor needed a spruce.

We were booked into this pub at short notice and were welcomed by the staff who were extremely helpful. Pleasant traditional communal areas and bar. Bedrooms are large with decent sized clean bathrooms. Furniture and carpets appear not to have been updated since 1950s ! Keys are attached to small teddy bears.

We had a meal here last weekend, I had fish in a chorizo sauce while my son had the leek and ham pie, both were delicious. The portions were generous and served with a smile. All the staff we spoke to were pleasant and friendly, would definitely return if we were in the area again.

Stunning location, great Sunday Lunch compliments to the chef! good staff! especially the young pregnant girl behind the bar who looks 16 years old! The Manageress who I was told was called Charlotte was appalling to say the least! She looked like she was either drunk or on something stronger! Her boyfriend was slumped on a table completely drunk! At 2pm! (If we were in a Wetherspoons I would understand) Unbelievable to say the least a great establishment but EXTREMELY BAD MANAGEMENT someone with intelligence needs to take the reigns of this establishment before its run into the ground! Manageress needs to go and a professional on board! Won't return.

Popped in with the family for a pre-dinner drink. Very friendly staff and most welcoming to children.

Went in for a drink after walking our dog on Sunday afternoon (very dog friendly pub!) and ended up staying for a late Sunday lunch, which they serve right through till 8.30pm. The lamb was real melt in the mouth stuff and the whole meal was delicious. Apple crumble was also delicious if a little ambitious on my part as it was huge!

We came here as a family, grandpa daughter and grandkids with disabled brother and had the most lovely afternoon. The food was phenomenal and we were so lucky to have the most amazing hostess, I’m annoyed at myself for not asking her name but she was so good. My brother with learning difficulties was in a challenging mood that particular day and she was so calm understanding and come

We decided to pop in for a drink and some food the staff were very friendly but then it stops the food is poor and the choice is limited the bar is very tired and could do with a refit

I was part of a party of walkers walking the St Cuthbert's Way and we were well looked after. We had a large well furnished room, evening meal was good and staff friendly. A drying room would have been much appreciated.

Travelling back from holiday in Scotland, we stopped here for a bite to eat. A typical country pub, we both opted for a chicken chilli sandwich with salad, crisps and a side of chips. Served on a choice of white or brown bread, freshly made, and definitely worth it.

Had a lovely meal at the weekend with the family. Food and staff were great as usual. Thank you so much. We will definitely return again.

Not many places serve sunday roast after my boyfriend finishes work at 6pm, a friend recommended this place, so glad we gave it a chance, nice quiet bar, we sat in the other room because my other half isn't too keen on dogs (bar area is dog friendly) we were served very quickly by a lovely lady who promptly brought our drinks, i had a main meal and dessert my partner had all 3 courses, we never waited longer than 10 minutes for each course, all came beautifully presented and perfectly cooked. Absolute bargain price of £32 for 5 courses and 2 drinks! Will definitely visit again. :)

Visited for sunday lunch on 10th february. Lovely warm welcome from the staff. Menu was excellent. Great quality food,not the cheapest but well worth it. Served piping hot Cant wait to go back to try something else from.the menu.

Welcomed when arrived. Food and drink order taken and whilst I could have waited till later, paid for on ordering. Reasonable time waiting for the food, vegetable pie, fishermans pie and cheeseburger with chips. Coleslaw and chips with the burger, seasonal veg with the other two meals. Very filling and tasty. Lovely attentive staff making sure we were OK both during and after the meal. Not a local, but costing family. Glad I tried this place out.

Hi I would like to thank all the staff

Absolutely disgusting the way you can hear kitchen staff talk to serving staff, then as I walk past entrance to the kitchen and catch a glimpse of the dirty kitchen with food all over the floor and to see a mouse running across the floor. Will not be back EVER.

Dog friendly in the bar so we booked for an evening meal. My vegetables were cold so the girl said she would bring more. Instead she brought a plate for me to transfer them onto to take them away to warm them. Trouble was they weren't cooked properly. Three times they went back and in the end they did bring us a fresh lot that still weren't cooked

Lovely , friendly staff in a quaint hotel / pub all be it a little dated .

Asked locals where to eat and was told about good food so thought we would have nice meal. Girls on bar/taking orders/serving/clearing/jack of all trades were friendly and trying their best.

Nice enough place ,friendly, and dog friendly service slow. Chips were twice cooked and we horrible.!! granddaughter wouldn't eat them.!neither would I . mentioned to the waiter, no response !

Good choice of children's meals ,staff were slow at serving ,training new staff we think ,but food was good ,we had a beef or lamb dinners

Called today for lunch very poor service not the young lady fault. She was covering bar taken orders and serving food. We waited a good five minutes at the bar before anyone came then waited another 25 minutes on two cranberry and brie sandwiches which where in sliced bread then waited another 10 minutes because they forgot the chips salt was empty and we had to find the sauces are ourselves. On leaving we waited another 5minets and rang the bell three times before we where attend too. It wasn't busy only one other couple in. Won't be going back!

We had a meal in the restaurant while staying one night last week and we were impressed by the choice, and the freshness of the food. We both had fish - sea bass, and the salmon fillet. It was all good, and so unusual not to have the salmon over-cooked - it was perfect - and a really lovely delicate Hollandaise sauce to go with it. We didn't have starters, but the puddings were good too. And we enjoyed the atmosphere - very relaxed and un-stuffy, but quietly efficient.

Myself and 3 friends came for dinner tonight.

After our disappointment earlier when we went here we have now received a £50 refund. Thank you very much.

Food great and plentiful, staff really friendly and amazing beer garden. Well worth a visit. Can’t wait till winter with the roaring fires.

We popped in here for a drink after doing some walking in the College Valley. It was a lovely little pub, very friendly staff and the sitting area outside was very welcome on such a hot day! Good prices as well.

Stopped here for dinner while staying in Wooler. The waitress couldn't have been more helpful and pleasant. Good variety of meals which were delicious with good portion sizes. House wine was also very good. We are in the car area as we had dogs with us who were made as welcome as what we were which is a rarity in itself!! Would recommend.

Had dinner in Tankerville with family. Lovely food, children and dogs made very welcome, staff really nice. Would definitely recommend.

party of three .lunch here every 6 weeks or so for the last 2years,We travel 50miles to do so.We rate the Tankerville Very highly BUT on our last visit 6 weeks ago we found that the chef had change the cod batter from the excellent ginger beer batter to the normal run of the mill stuff ! What ! a huge disapointment.Please go back to your superb ginger ale batter.It is the main reason we lunch at the Tankerville Arms

Booked for 2 nights recently, attracted by the very good rate for room and breakfast.

Called for a light lunch wife my wife and our springer. Made more than welcome , huge roast beef sandwich free dog treats and a perfect coffee all at a very reasonable price. Clean comfortable and coal fire warm had to call back two days later so good

Stayed as member of a 20+ group so hotel was busy. Staff friendly and helpful

Had a lovely meal yesterday with parents, partner and Yorkshire terrier in the bar beside the open fire. Once again the food and staff were first class. Will be back very soon!

lovely food and atmosphere, very friendly staff, the sea bass was delicious. if I had any criticism it would be that the music was not in-keeping with the hotel and needed to be more background than disco.

Called in for dinner while staying in Wooler after passing it on our travels and were very pleased we did....

A lovely meal but a little over priced. It was well cooked and served by a very lovely lady. It...

I am hoping our experience was due to main chef night off - if not it's worrying. Four adults ate....

We eat here for three nights- all was very good, great service and food, great value as plate were huge...

Good breakfasts and excellent suppers, stayed at Tankerville for 3 nights. We were very pleased with the quality and value of the meals on offer, the usual pub favourites plus daily blackboard specials

Visited on 31st August at 6pm, 4 adults and 2 children. All the tables in the bar where we ate had young children on them so it was quite a noisey meal. The main course was fine, nothing special but it was edible. I'm not convinced all the food was freshly made to order. The children's meals didn't come with any veg or salad which I found very odd. My children eat veg and I certainly like them to have it with a meal. I had the strawberry tart for dessert which was not good and was clearly not home made. The strawberries were mushy like they had been defrosted. Staff were good. Prices ok, maybe slightly more than I would expect based on the food seemingly not being freshly made to order. Worth a try if you are in the area and just want an ok pub meal.

I eat here with my family (8 in total) on Sunday, 27th August 2017. We had a table booked for 7 and we all enjoyed the Sunday roast.Some members of my party enjoyed the deep fried Bree to start, and they all said it was fantastic. We were all split between the roasts, some had pork, some had lamb and the rest had beef. My younger sister opted for the chicken strips and chips as she is not a big fan of roasts. I had the beef, and I have to say, it wasn't too good. The beef was incredibly chewy, and had been smothered in gravy which made it taste even worse. The Yorkshire pudding was burnt, and tasted like it had been kept warm for ages. The one roast potatoe that it came with was good though, as were the new potatoes that came with the rest of the vegetables. The other vegetables were broccoli and cauliflower which were okay, but a little too crunchy for my liking. For dessert I had the chocolate and orange torte, which was delicious. The staff were friendly and chatty enough, and service was good.All in all, it is an average place to eat in.On a side note, my parents stayed here a few years ago, in room 7. And during the night, my mum awoke to seeing a solider standing at the end of the bed, but he disappeared when she looked at his head!

Four of us had a lovely pub meal. The portions were very generous and the local beer was good. Service was also good. The menu was not too big and everything was cooked too order which impressed us. The food was in line with it's fair pricing. Not top quality food but the prices were very fair and the food was very good value. The website it worth checking beforehand as I had a good idea of what I was picking before I had even got there! The toilets were clean and we had our coffee in the lovely garden even though it was getting dark.

My husband and I went to the Tankerville Arms for a meal for our wedding anniversary on 9 Aug 2017. We had drove past earlier in the day and it looked lovely from the outside. The interior doesn't live up to the exterior.We went into the bar area and we saw print out menus on clipboards on the bar. The barmaid saw we were pursuing the menu and asked if we were wanting to dine. We said yes and she asked if we wanted to dine in the bar or the restaurant. It being our wedding anniversary we obviously opted for the restaurant and she showed us to a table in the next room. We were then handed the exact same clipboard menus from the bar which had seen better days. We had anticipated a better menu, in appearance and contents, in the restaurant. No sooner had we been handed the menu the waitress came to take our orders. I hadn't decided and was torn between the rib eye steak and the fillet steak. Instead of the waitress giving us more time or even helping me make the decision she just stood over us silently notepad in hand. Feeling rushed my husband and I both decided to go for the fillet steak. We were asked how we would like our steaks cooked and we both opted for medium rare. She hurried off without taking our drink order so my husband had to go back through to the bar and ask for a bottle of Shiraz. Our meals finally arrived, what I noticed first was the quantity of vivid green frozen peas on our plates, they made up about 60% of our meal and at £24.95 each I was a little taken aback. The chips where bog standard oven chips served in a small metal basket and I have no idea what they had done to the mushrooms! I think they were dried ones which had been rehydrated. My husband yet again had to go through to the bar to ask if we could have steak knives as none had arrived with our meals. I cut into my steak and it was beyond well done as was my husbands. We were asked if everything was alright by the waitress and we pointed out that we had ordered medium rare steaks, not well done. She didn't ask if we would like fresh steaks cooked to our liking, but instead asked if we wouldn't prefer something else! As we had waited so long for our meal and we didn't really fancy anything else on the menu we attempted to persevere. Unfortunately our meals just weren't edible. Overcooked steak, frozen peas, weird mushrooms and oven chips just didn't cut it so we left most of our meals. To be fair they did knock the price of our first drinks (a coke and a gin and soda water) which we’d ordered on arrival and the price of one of our meals from our bill, which was very nice of them. But we hadn't gone out for a freebie, we had gone out for a delicious anniversary meal, which we didn't get.If the chef can not cook steaks as requested by the customer then perhaps don’t ask the customer how they would like them cooked or better take steak off the menu all together. For £24.95 each for an 8oz steak I would expect it to be cooked perfectly and accompanied by something a little more appealing than frozen and dried produce!

The staff were very friendly and the real ales were good. We stopped for two nights and found the room was quite plain and the en suite tiny for the money we paid but it was clean. The food in the restaurant was excellent and the only downside was there was seldom staff to serve behind the bar during the day.

Yet another memorable visit to this wonderful old hotel's restaurant and bar. A group of eight campers, we enjoyed real ales, fine wines and a selection of malts in the Copper Bar on a July Friday evening, followed by a booked table in the adjacent Chillingham Room the night after. My starter - grilled halloumi, and my main - chicken breast, stuffed with haggis, wrapped in bacon and smothered with peppercorn sauce were an absolute delight. My compatriots chose from across the extensive menu, all impressed by the quality, presentation and hearty portions presented. Staff very friendly and welcoming. This is how it should be. The residents seemed well contented too. Also recommend The Red Lion, just up the road at Milfield.Dave

We drove past this pub earlier in the day and thought we would return for Sunday lunch, all welcome including dogs and children, it was promised on the door! It sounded great so in we went, there was no one serving but we could hear the clatter of washing up in the kitchen, so we looked around the bar, after a few minutes the only customer in the bar told us to ring the bell that we never saw when we walked in........... After a few more minutes we could still hear washing up so we left, clearly there are no staff working in the bar or they cannot hear the bell, shame because it looked nice, we like reviewing good restaurants and pubs, we just never got the chance to

We eat here every few months because the atmosphere is warm, welcoming and relaxing and dogs are welcome in the bar. Sadly the food and service are very hit and miss. Last night was definitely a miss. It wasn't a great start: the Guinness was off, the ale kegs had been moved earlier and they couldn't get beer out of the taps. We ordered the chargrilled vegetables starter which we had really enjoyed on a previous visit, and a side dish mixed vegetables for our daughter. What a disappointment - the "chargrilled vegetables" were barely warmed and were merely peppers served on a bowl of salad. On the previous visit we had been served a great selection of vegetables perfectly cooked. We asked for last night's offering to be cooked through - when they were returned the rocket and salad were also grilled. The mixed vegetables for our daughter consisted of 3 pieces of parsnip, a huge bowl of mashed turnip, 3 new potatoes and 3 mini corn on the cob - nothing green, nothing leafy, nothing red. On the plus side we had good "sides" of chips and sweet potato fries. We couldn't bring ourselves to stay for anything else. The food presented was so poor we left wondering why ever we had chosen to risk another meal out at The Tanky and whether this really will be our last. I would give them less than one star, but the dog enjoyed his free gravy bones hugely so they deserve the minimum one.

Stop of by chance it was Saturday night, managed to a table in the bar . The menu was good with some daily specials as well . Service was quick and friendly, waitress said we cook from fresh so will be a wait. Music to my ears . Dishes arrived after about 30 minutes, very good both chose chicken dishes, well cooked one with haggis and a peppercorn sauce the other with Brie and cranberry very nice and filling so it was share dessert. Chocolate orange cheesecake top nosh will come back again.

Comfortable and friendly welcome. Good range on the menu. I had chickpea and courgette curry and it was very pleasant. My wife had chicken and brie melt which she was happy with. Quiet and relaxed. Would certainly visit again if passing.

We were camping nearby and the weather was pants! The welcome at the Tankerville Arms couldn't have been warmer and the staff made a great fuss of our bouncy, soggy puppy. The food was good and we had a great evening and dried out.

We stayed at the Tankerville Arms for one night, after having a pre Christmas MealThe Christmas fayre food was lovely., after which, we sat in the lounge by the fire , with a drink. The hotel is full of character & charm. We also like to visit during the Summer months & enjoy a drink in the beer garden.

We had 2 very good meals in the Tankerville Arms, Sunday is a set menu with a delicious carvery. The staff were all very friendly and helpful.

My wife and I had driven past a few times, it looks good and we thought we'd give it a try, a bit of a mistake really. On the plus side it's dog friendly and the staff were welcoming enough. On the negative side I found it disappointing that the much publicised menu sheet didn't have my choice available and our eventual meal was probably the worse we'd had during our visit to Northumberland. My £15.00 piece of salmon could have been likened to a £2.50 slice from Tesco with a chilli toping, dry and very basic. Then there was a strange aroma in the dining area and the numerous flies. Sorry, shant be rushing back.

We have been here several times and despite the outdated decor the staff are lovely, however, the food on this visit was beyond poor, what has happened! Bland over cooked, poorly presented and waited a long time. Ordered the baked cod with Parmesan crust with roasted veg and lemon and herb sauce, no sauce arrives, asked waitress and she said it didn't come with a sauce. Fish was not seasoned, crust was just Parmesan cheese hard and dry, roasted veg under fish so you couldn't see it it was boring and un-seasoned too, and 3 over cooked potatoes. Waitress was apologetic and offered to change but my husband already had his meal so due to the previous long wait I declined. I was very surprised and disappointed as previous meals had been good. The waitress offered without any prompting to not charge for my meal so I can not fault the customer service. Not sure if the chef was a new one or having a bad day but in view if the other local pubs serving food and restaurants nearby I think he or she needs to re think their techniques. I am very disappointed to have to write this review as I am a local and like to support local business.

Having stayed at this hotel for odd nights, on and off, for the past 20 years although more recently this has been extended for a week at the end of July every year and one couldn't be looked after with more kindness or courtesy. The staff are loyal as many have worked in the hotel for a long time so it's good to catch up with them on an annual basis. The rooms are slightly old fashioned and the Ritz it is not, thank goodness, but instead what is on offer is good plain Northumberland hospitality.