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3,65

Based on 1.006 opinions finded in 3 websites

3.6Ambience3.6Cuisine3.6Price3.6Service
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comment_iconOpinions

Stayed here due to its proximity to Alnwick Gardens and Treehouse where we attending a wedding. Even at a discounted rate I can’t say it was value for money. No breakfast offered and it’s not manned overnight (you have to enter/exit via a dodgy fire escape). All of the staff appeared to be immature and inexperienced in customer service.

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David Ross . 2024-09-11

MORE AT Google

In the words of José mourinho , if I speak I am in big trouble.

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Ryan Clegg . 2024-09-09

MORE AT Google

No atmosphere and not very inviting.

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Papa.T . 2024-09-09

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Having pre booked a table for dinner informed staff on arrival. The young girl on duty really couldn't care less. Waited too long to order over priced drinks and having waited again for somebody to take food order decided to leave.

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Ian Barber . 2024-09-08

MORE AT Google

Decent food in a rather sterile environment. Service wasn't the quickest, however all staff were very polite.

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ANTONY . 2024-08-31

MORE AT Google

We visited on bank holiday Sunday and had pre-booked a table. That table was actually in the bar area not sure why as the restaurant appeared to have space. The system was a bit haphazard though as some walk-ins were told there was no tables for 90 minutes yet other people just randomly walked in, sat at a table and were served regardless. Food was good, although my garden peas looked a bit tired, overall our meals were very nice. No proper americano coffee just black coffee and tea is just a teabag in a mug which unfortunately I'm too fussy about and so had to leave it. Staff were very busy (possibly not enough on the rota for a busy bank holiday) but managed to be polite and make sure we had everything we needed. I'll definitely come back, much better experience than in other restaurants in the town.

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Judith Wood-Archer . 2024-08-25

MORE AT Google

Not a good experience at all. Service was extremely slow. We were informed there would be 20/25 minute wait for food but ended up waiting nearly an hour. We were not informed that they had a temporary chef as theirs was off until later on. Our food arrived and the wraps were cold and one half on contained one piece of chicken. We sent them back and they came back out with only half a wrap back instead of the whole thing and it was clear it had been microwave to warm up.

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Holly Bernard . 2024-08-24

MORE AT Google

Came in here for an evening meal and a few drinks with my partners. Friendly, welcoming and hospitable staff made us comfortable and engaged in pleasant conversation with us. The drinks were nice and the place was spotless too. I had the "slow-cooked beef lasagne, red wine & tomato sauce, topped with Cheddar and pesto, dressed salad", whilst my partner had the "double ‘Beyond Meat’ plant burger, smoked Applewood vegan cheese, caramelised onion chutney". Both meals were stunning, well presented and tasted fresh. If I had to be truthful, I didn't find the salad all too great, but it's only an accompaniment to the main dish. A wonderful place with good food, drinks and people. If you're visiting Alnwick, it's a nice place to stop off and unwind.

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Riccardo Sammartano . 2024-08-22

MORE AT Google

Hotel had its own parking which we were happy with on arrival, had a few stairs to negotiate with luggage to reception. notified at check in that there was no restaurant or food as they had no chef. Booking . com were apparently to blame for not having this info on the site. ( blame game). we were unable to even get any coffee for the overnight stay and we had paid £99pn which was to include breakfast. All in all, room was ok but had no BBC or ITV tv channels available. The niggly things spoilt the purpose of paying that amount for the stay.

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Denis Briggs (Denbo) . 2024-08-03

MORE AT Google

No hot water at tap, shower only reached tepid, 4 light bulbs out, no shaving light, tea & coffee limited to 3 tea bags. Very poor.

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chris k . 2024-07-21

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Just a heads up that they're not serving food at present due to lack of a chef July 2024

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Keith “CF14Bluebird” Carter . 2024-07-18

MORE AT Google

It was such a limited menu and we asked why - apparently they are closing the place down, so really all there is to eat is whatever is in the fridge or freezer. Felt for the waitress having to deal with all customers until shut down. I had fish and chip and partner ordered a burger. Fish ok but burger a shrivelled up mess which got sent back. We should have left once we knew there were problems but didn't. Shame really.

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lindan166 . 2024-07-03

MORE AT TripAdvisor

We went to the Plough on the basis of a recommendation from friends who visited a couple of years ago and really wish we had double checked online reviews! The menu was very limited and even then a couple of things weren't available including simple stuff like sauces which could have been bought from the local co-op. The waitress wasn't exactly welcoming and tended to plonk plates and glasses down on the table often slopping stuff. I don't know who was cooking but their signature dish was chips - except the thick cut ones which were undercooked - most everything else was over cooked. If we hadn't arranged to meet a group of friends there we would have left as soon as we saw the menu.

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Ladybird . 2024-06-26

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Just in for a drink and the kitchen was closed. Nice staff and dog friendly seating inside and out.

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Fiona Wall . 2024-06-16

MORE AT Google

Stayed for 1 night on our way up to north Scotland. Very clean and comfortable but the rest of the experience was poor. Shower very weak. Bar hardly open. No food. Access via a very steep fire escape - be very careful if you are unsteady on your feet. Was a big disappointment as it could and should have been so much better.

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Bob B . 2024-06-15

MORE AT TripAdvisor

Very disappointing. We won't be returning.

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Gill Sellars . 2024-06-08

MORE AT Google

When we arrived, the first floor room wasn't available as requested as husband is 88 yrs old with some difficulty on stairs with a cane. Ended up on 3rd floor, with 40 steps to negotiate. Room pleasant but bathrooms had no soap - the dispensers were broken, there was only a nice large bath towel but no hand towel. The toilet wouldn't flush properly, the shower & hand sink wouldn't drain. We had booked 2 nights, 1 single & 1 double room. It came to well over £500. No breakfast was included or even available. The staff were unable to make tea or coffee as the machines were "broken". When we returned the next day after a day of site seeing, the rooms had not been serviced. This was brought to the attention of the owner/ manager. His comment was that it was only done after 3 days! We had paid a premium price for these rooms so expectation was reasonably high. When I went to go out for an early morning walk, 7:45, we were locked in by an alarmed fire door.I got out by a rickety, unstable fire escape, totally unsuitable for a disabled person. Then it couldn't get back in. Finally got in thru a service door at back but there was no apparent staff . Everything was locked up. After calling out for someone, a very young woman(16) appeared . She had arrived to open up. She was able to disarm the alarm so I could return to our room. This was one of the most undesirable hotels ever in my experience. It was supposed to be 4 star.

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Erica Cater . 2024-05-18

MORE AT Google

Nice bowl of soup and lovely steak pie

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Peter Ruddock . 2024-05-14

MORE AT Google

We took family to stay for 2 nights on 10 May 24. There was no breakfast and coffee machine in bar was broken. Both rooms were dirty with mould round shower. Water was left in coffee machine in room and old dirty coffee pods left in. Duvets were shoved in wardrobe taking up space and would get dirty. I complained to manager who said Landlord would phone me. Apparently cleaners only come in every 3rd day. How do you get coffee replenished and toilet roll if needed. All in all the whole place needs refurbishing. We spent a lot of money which was definitely not worth it. We were given a key to let ourselves in and out of fire exit as no one on site at certain times. Won't be going again.

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Lynne Bradley . 2024-05-14

MORE AT Google

A tale of two half's... Order for drink taken quickly enough at the bar, however the server didn't know how to properly pull a pint, just a pint of TT Landlord so nothing special. She ended up leaving it 2/3rds full on the bar and went off to serve a local. I asked another lady at the bar to help me and she quickly and professionally finished topping it up. I ordered food at the same time, it was delivered without delay and was very nice, however no cutlery or condiments were brought with it and it took an age for the same poor pint pourer to bring them to me. There was no atmosphere in the place just a constant trail of young locals coming to the bar for rounds. I wasn't asked at anytime if my food was ok, fortunately it was, so there's a good chef. I spoke to the lady who topped my pint up and it turns out she was the tenant or owner until recently and her husband is the chef, so it was obvious they have the skills needed, unfortunately it wasn't the same for the other staff... Disappointing and would be terrible if it wasn't for the food, &20+ for burger and a pint, you'd expect better, it's not a Spoon's...

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ShaunBond . 2024-05-12

MORE AT Google

Staff very kind. Restaurant food outstanding. Odd arrangement when the Pub is closed. Rooms on third floor which may be difficult for some.

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vickie briercheck . 2024-05-06

MORE AT Google

The service we experienced was special, effortless and not forced. Didn't get the man's name but was taking our orders for food and drink today 5th May at 1pm think he was the only man on the restaurant floor. Had a one year old with us and he was very accommodating and thoughtful with offerings (as well as being funny and generally a lovely person). Child friendly and even a children's roast! Nice to see more than one vegetarian option on the menu on a Sunday too. Nut roast was different to the ones I have had before, very nice.

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Emily V . 2024-05-05

MORE AT Google

I called in at the Plough on a Monday evening and initially had to wait around five minutes for any member of staff to even appear. When he did, I asked what time they served food until and he answered whilst walking away and with his back to me whilst waving his hand dismissively. The place was virtually empty and there was no atmosphere whatsoever so I made my way to another far better place instead. What a disgusting way to treat customers, no wonder it was empty.

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Steve R . 2024-04-27

MORE AT TripAdvisor

Sunday lunch excellent. Staff friendly and helpful. Highly recommend.

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Adele Simmonds . 2024-04-21

MORE AT Google

Food good and well priced. Service very slow and although the order was taken through the till, not much connection between till and kitchen. 20 mins for ice cream! Then prompted. 2 mins???

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Russ Briggs . 2024-04-12

MORE AT Google

Really busy due to the appalling weather but super helpful staff made us feel welcome. Decent pub grub. Small menu so not a lot of veggie options but there are some

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Sue Durey . 2024-04-12

MORE AT Google

Disappointed as the reviews and the menu online looked fantastic. The menu we received was a basic one with very little choice, I asked if they had another menu like the one online but that is all they had. The service was incredibly slow, there was about fifteen minutes between myself and my wife’s order being received. The food was below average, especially the dessert, my wife had a brownie which was all hard round the edges (most likely being put in a microwave for too long). The service was poor as we were in the restaurant for almost three hours due to slow service and I had to go to the bar to ask to order desserts, they also didn’t clear our plates and cutlery away after our main meal. Really disappointed, I can only assume they were staff shortages, but still no excuse for such a bad experience.

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Chris MacLaren . 2024-04-11

MORE AT Google

Stayed and ate here and I’m just deflated. Checked in, was shown to room, there isn’t a guest book or any information on accessing the restaurant, breakfast, who to contact in an emergency, facilities. Feels like you’re just being left to figure everything out for yourself, I still have no idea if breakfast is served. Draw in bedroom has bits of left over flat pack in, bathroom seems to have stickers all over that have been on for 10+ years. There is a cupboard with heater and fan in but the extra duvet is just chucked in. The dust on the bed side tables is thick, which did actually throw me a bit because it means that it just hasn’t been touched in a long time. Coffee and tea left in room aren’t identified as caffeine or decafe, no milk and the cups we had been left were actually thick with coffee stains, don’t believe they had been cleaned. Because there is no numbers to ring in the room, had to get ready and go downstairs to get new mugs. It just feels very unfinished and the welcome from coming in to the staff dealing with us at dinner it just doesn’t feel comfortable. Food is pricey and a “optional 10% service charge is added to your food bill” this information is printed on bits of A4 paper and are stuck to the nicely decorated walls which just brings down the tone. You don’t get asked if you’re happy for the charge and the card machine was handed over before we had a chance to say otherwise. For the cost of the food and drink already, I don’t agree with it and customers should be left to tip what they are comfortable with. 0% alcohol is only one flavoured cider and one beer, menu online has other options which is a shame. Also no drinks menu is given to you so it’s an awkward encounter of you asking for something to be told they don’t have it. We came to bed because of this instead of staying in the bar but the telly has limited Chanel’s and is hard to work. I was also a bit thrown by how dirty the stairs are up to the restaurant and rooms. Also really confused by there being two separate websites with totally different information on. These are all minor but because of the amount of them it has ruined my experience a bit.

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molly john . 2024-04-04

MORE AT Google

Lovely pub and great staff and great food .we didn't book put walked up and got a table. Would definitely recommend a visit

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lee johnson . 2024-04-01

MORE AT Google

Hugely disappointed not to be able to attend meetings here, there is no disability access, everywhere requires climbing stairs, not something I can do. With the age of the building there is nothing they can do, without spending a lot of money. Obviously something the new owners may consider? Breakfast was ok, but nothing to write home about, much better options available locally and with easier parking access, the archway was built and designed for a model t ford not modern cars of a larger size.

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Jacqueline Wood . 2024-03-21

MORE AT Google

Lovely one night stay, room was really comfortable nice decor, very friendly staff and located in the centre of town, parking at the rear of the inn. We didn’t have food as we had already eaten but it certainly looked good and smelled delicious. We certainly will stay again.

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Janice Lumsden . 2024-03-17

MORE AT Google

Just time for a main course each, but both dishes were impressive: generous portion of chicken supreme, and a superb steak pie. The pub has I think been recently refreshed, and whilst it’s not exactly full of local character, we had a warm welcome from Thomas at the bar, who proved to be a star - single-handedly staffing both bars and running round serving a fair number of guests, always with a smile.

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Roadboy . 2024-03-14

MORE AT TripAdvisor

Couldn't have been more helpful and pleasant staff. Food fantastic. I was with my 85 year old mum for mother's day and this really did make our day

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Valerie Wilson . 2024-03-11

MORE AT Google

Had a very good Mothers day lunch. Good food, and portions, friendly helpful service. Under new ownership, and working hard to make it a success . Thankyou

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henrypC2168HT . 2024-03-10

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Last minute booking after being let down by another venue. From entering the plough we were treated excellently and the food was outstanding. Would recommend the plough for it's setting, it's interior design and it's friendly and relaxed atmosphere and of course it's staff and food.

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liz t . 2024-03-10

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Decided to eat here based off of review I saw on Facebook and it did not disappoint. Service and food was outstanding would definitely come again.

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Cruiser48773174259 . 2024-03-06

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Such a lovely pub! The staff were friendly with great service and food was amazing! Highly recommend. My first visit here but it won’t be my last

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Ashleigh B . 2024-03-06

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Such a lovely pub! The staff were friendly with great service and food was amazing! Highly recommend. My first visit here but it won’t be my last

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Ashleigh Bell . 2024-03-06

MORE AT Google

Brilliant food with incredible service. Lovely atmosphere and will definitely be coming back!

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Mark Thompson . 2024-03-06

MORE AT Google

We came today for Sunday Lunch and WOW .. amazing food and service was fantastic! Plenty of meat, well presented, it really lived up to what I had been recommended.. I can’t wait to return! The owner was extremely friendly, down to earth and couldn’t do enough for us. See You Soon!!

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Lianne Embleton . 2024-03-03

MORE AT Google

Absolutely amazing, friendly staff, great service and wonderful atmosphere. The food was absolutely delicious. Also, would highly recommend The Plough for their wedding venue

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362anitar . 2024-03-03

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Had Sunday Lunch after being part of their Wedding Fair along with other suppliers. The food was lovely, beef nice, pink and tender, vegetables were perfectly cooked and plentiful. Service was efficient and friendly. Wouldn’t hesitate to recommend to friends and family and will visit again. Thanks for a superb lunch!

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traveller17765 . 2024-03-03

MORE AT TripAdvisor

Absolutely amazing, friendly staff, great service and wonderful atmosphere. The food was absolutely delicious. Also, would highly recommend The Plough for their wedding venue

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Anita Race . 2024-03-03

MORE AT Google

Stayed here overnight recently and we really enjoyed our visit. The room was spacious, nicely decorated, warm and very welcoming. The bed was super comfortable and the black out blind was a treat for a lovely lie in the next morning. Food in the restaurant was amazing. Mussels in white wine sauce were to die for! Again, lovely stylish decor and a romantic setting and the staff were very friendly and attentive. We then had a drink in the cosy bar that had a great selection of beers and enjoyed the atmosphere before heading to bed. Location wise, it was super close to the city centre where we had a nice walk and 5 minutes from Alnwick Gardens where we had a lovely day. Will be back to stay in the summer and then again around Christmas time for the gardens light show and The Plough will be base camp for sure!

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Carl L . 2024-03-02

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Good food and good service. Tom was efficient and even though we hadn't booked we were made to feel welcome. Would recommend. The steak pie was great 😁🍻

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Fiona Barton . 2024-02-28

MORE AT Google

Came here for Sunday Lunch with my partner. Warm greeting when we walked in and were taken upstairs to the restaurant, which is a hidden gem as we were just expecting a standard pub Sunday dinner, not the full restaurant experience. Staff warm and well mannered, the drink and food order were taken in a timely manner and it all arrived in good time. Sunday dinner (we had chicken and beef) were great. Definitely be back and worth the drive from Newcastle.

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James I . 2024-02-25

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Thought we would try here as the reviews we seen was good but unfortunately it was a distaster today. Staff were very rude and didn't care at all. My partners food came out 15 mins after everyone else's with only 3 carrots and 1 piece of brocoli then when ordering dessert we managed to get the check before my desert came out. Very unfortunate but will say the manager was very apologetic just a shame the other staff were more bothered about standing their than helping out.

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Leah Page . 2024-02-25

MORE AT Google

Fantastic Sunday lunch the service was amazing and all the food was served quick and hot - would recommend and will be back again

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djjaystone . 2024-02-25

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Lovely clean environment, great for watching sport and has beautiful bedrooms. Great selection of drinks and the food was great. Really accommodating to children and fussy eaters. Enjoyed our visit and will be returning.

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Charlotte H . 2024-02-25

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Went with a friend to try the 50% discount offer and decided to go for the fillet steaks as all mains were included it was absolutely delicious couldn’t fault anything the steak was medium rare and perfectly cooked and the chips were amazing too salad tomato’s and mushrooms were included but ordered onion rings and peppercorn sauce as extras it was all so good we couldn’t believe that more people were not booked in !

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222lynne . 2024-02-21

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We had a table booked for 16.30 arrived 4.20 no service no food. Staff ignored us as they were taking a personnel phone call on there mobile. Worst ever. Avoid like a dose of covid in 2020 before the vaccine.

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Mark Fennell . 2024-02-18

MORE AT Google

A bit of a disappointment. I have visited previously and have to say it doesn’t have the same ‘feel’. We arrived for a drink but waited about 5 minutes for a member of staff to appear from upstairs before being served.

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Roxanne G . 2024-02-17

MORE AT TripAdvisor

We went for lunch today and it was lovely! Great decor, lovely food and very friendly & helpful staff. The Moules Marinere and sticky toffee pudding especially were great!!

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Heather . 2024-02-15

MORE AT Google

Food was really tasty, sadly the service wasn't the best. Staff in the bar and restaurant seemed more interested in mobile phones. Our friend had booked lunch, told table was ready , when we went upstairs to the table it hadn't been cleaned. It was cleaned upon request.

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Linda Brown . 2024-02-05

MORE AT Google

I have never ordered fish and chips as a meal of choice, but when I saw and smelt it delivered to a neighbouring table me and my partner had to go for it! It did not disappoint, I would definitely recommend to any travelling by! Friendly and quick service also 😊

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Jake Whittaker . 2024-02-04

MORE AT Google

Attended for Sunday lunch, booked a table in the bar only to be taken upstairs to the restaurant - we had 2 family members with us who struggled with the stairs one due to recent hip replacement. We were extremely disappointed by the service from the young members of staff who were waiting on. Very slow at attending to us, then bringing dirty lipstick stained glasses for water. Nobody asked if everything was ok with our meal throughout our time there. We then waited for over 30 minutes after finishing our main meal to be totally ignored by the staff who were upstairs - at times there were no members of staff to be seen. One staff member could see we had finished but continued to service empty tables before disappearing. We were planning to have desserts but due to the poor, inadequate service received we left. Would not recommend or will be rushing back!!

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Lyn W . 2024-01-21

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Thought we'd take advantage of the current offer they have on to see what the change of management has meant for the the Plough. Had to wait 50 minutes for food to arrive and when it did the mashed and roast potatoes were lukewarm, veg was overcooked and beef was overdone for my taste. Crackling on friends pork was burnt to a crisp and inedible. The staff seemed to be inexperienced but were pleasant enough. Other customers who arrived after us were served far more quickly so maybe just a blip but we were underwhelmed by our visit

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Keith D . 2024-01-14

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We visited for a mid week meal and took advantage of the half price main meals deal during January. The Plough is a very clean pub and has friendly staff. We ordered the haggis scotch egg and crispy chicken starters which arrived promptly and were...

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ken_murray1975 . 2024-01-10

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Such a beautiful and relaxing place to eat food. I have to say the chicken, haggis, and Parma ham dish was the sexiest thing on the menu! Kind and caring staff and plenty of drink options.

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Courtney Turner . 2024-01-08

MORE AT Google

We stayed at the Plough for NYE/NYD 2023 and it was amazing! It’s location is just perfect as it’s so close to Alnwick castle and Alnwick gardens. The food was absolutely outstanding and the room was beautiful, we slept like logs! They even had live...

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Maryam A . 2024-01-01

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It has lost a bit of character but with new owners, hopefully it will return,a lovely place.

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Brian Eastham . 2024-01-01

MORE AT Google

Called in today with my family just after 12. Girl behind the bar advised as they were a staff member down, they weren’t taking any “walk-ins” for food orders. Shame, been looking forward to trying this place for a while now.

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Mal Chambers . 2023-12-22

MORE AT Google

Great food , friendly staff . Really good food and friendly service. Recommend to everyone. Clean , tidy and easy friendly service. We will be back .

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Joan Y . 2023-12-21

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I attend a regular Weeklybiz breakfast meeting at The Plough and over the past 2.5yrs have never been let down, the people are helpful and the food first class. Thank you Johnny, Jack and the team!

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charlie kenny . 2023-12-19

MORE AT Google

I didn't have any food here. Went for a holiday event and the bar has plenty of seating. It's cozy and warm. I would return.

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Emily D . 2023-11-30

MORE AT Google

Recently came into The Plough for a late lunch/early dinner with my husband and our 11 month old son. We had booked a table and were very quickly shown to it, a high chair was provided and our food and drink order taken quickly. We...

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Seaside36712665296 . 2023-11-25

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Was there 4th November and we were served by a gorgeous young lady called Ruby (can't remember her last name). She couldn't have been nicer, will definitely be back.

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Katrina Barnes . 2023-11-14

MORE AT Google

Very nice bnb close to Alnwick town centre. My room was called fettle. Nice bathroom, comfy bed but tv too small. Fantastic food i had a sunday roast, try the gravey its amazing.i also had a curry, didnt want monkfish n prawn they accomdated me with making chicken and making it spicey. Just 2 things let it down size of tv with isnt that bad and the noisey maserator on thr toilet. Other than that great stay and recommend it.

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Joseph Latus . 2023-11-04

MORE AT Google

Great place to watch sport, have a beer and have food. We had breakfast here, I recommend the Plough if you're staying in Alnwick

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Ian Catlow . 2023-10-24

MORE AT Google

Better than average pub with decent grub.

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John Owen . 2023-10-20

MORE AT Google

Food was very good but the atmosphere was lacklustre. The service wasn't bad. All in all it was ok but not 5 star.

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Catherine McCall . 2023-09-30

MORE AT Google

My friend and i stayed for a couple of nights,the room was very nicely decorated and taken care of and the food was amazing.The staff were polite and helpful,special mention to a young woman with dark hair i think her name was chloe she couldn’t...

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linda j . 2023-09-17

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My partner and I stayed here for 4 nights, and the whole experience was fantastic. Staff were very attentive, polite, friendly and very knowledgeable of the history of Alnwick and surrounding areas Rooms were spotless, extremely comfortable and the level of detail faultless. Food was...

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Peterwillats . 2023-09-14

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I stayed for two nights, it was lovely would definitely recommend. Front of house, domestic team were really helpful. The food was outstanding, twelve of us ate and everyone really enjoyed their food, nothing left on any plate. I also had two breakfasts, beautiful wish I could have stayed longer and tried more of the menu!

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Rayna Moorhouse . 2023-09-08

MORE AT Google

Slooooow service for breakfast. Food not very nice...cold and bland. Only ate here as we were staying in the hotel (which was lovely) but unfortunately the breakfast not up to the same standard

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C C . 2023-09-02

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Not the best trip here in our recent experience. Very friendly but staff stressed despite being half empty. Served bad pint then moaned when asked to sort it out. Food was only passable. Sorry but standards slipping.

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Ian B . 2023-09-02

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Went in for a quick drink. Excellent service and drinks

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Arosha Weerakkody . 2023-08-31

MORE AT Google

Fabulous overnight stay here. Great selection of alcohol and other drinks. Staff were friendly and helpful and couldn't do enough for you. Food at dinner was outstanding. Shower needed more pressure but plenty of hot water. Overall excellent.

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Chris Ashworth . 2023-08-29

MORE AT Google

Had a really lovely meal at The Plough went in early so quite quiet but the food was delicious, definitely recommend.

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Caz Conopo . 2023-08-24

MORE AT Google

Stayed overnight in this little gem. Our only issue was heat in the room, it could use air conditioning. The staff were excellent and couldn’t do enough. The breakfast which isn’t included in the very reasonable room rate was fantastic. The quality of the ingredients...

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PAULINE F . 2023-08-21

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Unfortunately we had a quite a disappointing experience when we came here for drinks when staying locally in Alnwick. The service was poor, despite being very quiet, with often nobody present to serve at the bar and a long wait for drinks. One of the worst pulled pints of Guinness I've ever seen - another member of staff came over and apologised, pouring another for us. There were a couple of interesting beers and ales on tap, which was one of the only redeeming features. The dining room looked like it was decorated well, but I didn't have the food so couldn't comment on that either. It has potential but is lacking in atmosphere and life - would definitely recommend trying other places in Alnwick for a decent pint and better atmosphere.

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Ash C . 2023-08-21

MORE AT Google

Very friendly staff,a special mention to Rosie the young girl ,very helpful credit to the pub many thanks tony..........

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X602JRtonyr . 2023-08-18

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Went for a meeting, drinks are very expensive £2.65 for a half of lemonade! No atmosphere and staff invisible behind bar at times. Apparently the food is good but can't comment as I didn't eat here.

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Mandy Hardy . 2023-08-07

MORE AT Google

Just had a drink here, decent drink selection with good service.

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David C . 2023-08-03

MORE AT Google

Lovely food, staff nice nd friendly, very clean nd food came quite quick recommend yes

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christine stoker . 2023-08-01

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Genuinely lovely service and really excellent quality food. So glad we came here and have already booked to come back. A hidden gem.

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LeaS339 . 2023-08-01

MORE AT TripAdvisor

Myself and partner arrived on the 30th July for 1 night's stay, on entering the premises we were greeted by a young member of staff who couldn't find our reservation, she then asked another member of staff to help, she couldn't find us on the system either. Eventually they found us, but said they needed a 3rd member of staff to take the payment. We were escorted to our room 2 flights of stairs above. Our room was on the small side but was clean and tidy on viewing. We were advised that food was only being served till 6.15pm that day, being a Sunday we thought it would be till around 8 or 9pm. We decided to have our tea at around 5pm, a young blonde girl 'greeted' us and showed us to a table, we were give menus which were limited. My partner opted for the roast beef Sunday lunch and I said id have the chicken supreme, I asked for a latte and partner wanted a Pepsi max. A Waiter brought 2 plates out 10 minutes later both roast beef, not what I ordered so I commented that I had ordered chicken he took my plate away and came bk a couple of minutes later with what I can only describe as scraps in gravy. I looked at my plate, at my partner and shook my head. My food was disgusting the chicken was dry the 'sausagemeat' stuffing was stone cold and stale , all I ate was a handful of veg and the Yorkshire pudding. My partners roast beef was cold stringy and wasn't fresh. Very disappointed considering it was £14.50 for each meal. We waited 15 minutes for our 2 drinks, my' latte' was basically just warm milk with floaters in the bottom it took the young girl 3 attempts to make it before she served it to me, the Pepsi max was more ice than pop. When the young girl came across to take our plates she asked if everything was OK with our meals, I replied no not really and asked for the bill to which I was told 'yep' another member of staff came with the bill I paid via my card she asked if I wanted a receipt and she slapped the receipt on the table. We are not normally people to complain about customer service but the attitude of staff in this hotel stinks. We were paying customers staying in the hotel not just visiting for food. Sadly we won't be back unless the hotel learns how to treat customers with respect

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Lynn Spraggon . 2023-07-31

MORE AT Google

My wife and I enjoyed our evening at The Plough. The drinks were fairly reasonable, and we had a lovely bottle of Sauvignon Blanc. The food was tasty and satisfying and this service was attentive.

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Tim . 2023-07-28

MORE AT Google

An impressive and imposing looking stone built pub, it reminded me of something that you might found in the Cotswolds perhaps, and certainly looked most inviting. There was a pleasant patio area at the front of the pub that looked well maintained and all together...

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Blackth0rn . 2023-07-28

MORE AT TripAdvisor

Lovely bar person Booked table for 8.30, entered at 8.20. Menu thrown on table and told to order quickly. Shocking table service. Felt rushed and unenjoyable. Manners cost absolutely nothing. Such a massive shame as the food was actually really nice x

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carly h . 2023-07-21

MORE AT TripAdvisor

Ate here 20/7. Pleasant young servers, starter of peri peri prawns lovely & main of salmon nice too. Stroganoff like old boots & uneaten. No refund offered, server said staff in kitchen agreed. Front of house needed to communicate positively with diners. Quiet atmosphere and...

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Claire R . 2023-07-21

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We had a Sunday lunch. Hamburgers, chips and chicken Sunday roast meal. The chicken meal was great as were the crispy chips. The burgers were overcooked and not very flavorful. The desserts were quite nice, especially the brownie.

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John Conley . 2023-07-16

MORE AT Google

I would normally click didn't go but after looking at pictures I will be going when we next come over to Alnwick, then I will be able to leave a review c u soon

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Nick Hall . 2023-07-10

MORE AT Google

Parking entrance very narrow, so didnt risk it. Restaurant is upstairs above a quite noisy bar and the ambience is average. We waited 45 minutes to order, even though they seemed quiet, and eventually had to ask to order. Our meals; scallops, followed by fish...

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mackay25a . 2023-07-05

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Looks a bit out strange when you first enter but near with it. The restaurant is upstairs and the food really good. My home made steak pie was excellent and the fish pie got top marks from my wife. Staff were pleasant and helpful and prices fair.

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nige . 2023-07-05

MORE AT Google

Great food and friendly service although maybe a little slow getting our mains

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Andrew Weaver . 2023-07-01

MORE AT Google

Very nice comfortable sun trap at the front. It was great to sit and have a beer ..

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Vaughan Biggins . 2023-06-20

MORE AT Google

I didn't eat there so cannot comment on the food. The location is excellent and there's plenty of free parking behind the pub/hotel.

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Christopher Woodard . 2023-06-18

MORE AT Google

After changing our minds on a reservation we had made for an Indian restaurant, being unable to get a table at another restaurant we liked the look of, The Plough was our third option. We struck lucky is all I can say! The steak pie was definitely one of the best homemade pies we have ever tasted! Just perfect! Full of tender steak, tasty gravy and the pastry was just right! Veg served all dente and nice homecooked chips. Neither of us could manage a dessert! We would definitely return!

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Lynne028 . 2023-06-11

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Having had an excellent meal here in the past we had very high expectations. Firstly, we didn’t receive the warmest of welcomes at reception when we entered but the serving staff were more friendly even if service was a little disjointed. The food was nice, the peri peri chicken was delicious (quite spicy though which was fine for me but may be too hot for many), burgers (adults and children’s) were nice but nothing special. Puddings were small and some of the extra touches were missing (eg no biscuit with the creme brûlée and couldn’t taste the passion fruit) so slightly disappointing. It’s still a nice place and we probably would return but not as good as it used to be

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Bex_Stew . 2023-06-10

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