The Plough in Northumberland

Stayed here for 2 nights it was comfortable, spotlessly clean. The staff were exceptional, I felt appreciated and welcome. I definitely will be staying again next time I am here.

Absolutely shocking service. Booked 2 weeks ago and got there and shown to table. Then ignored. We had to go to bar to then be told we need to order at the bar. Then struggled to order so walked out. Shocking

Booked a table for 6, by phone, for Monday 25th November (festive menu) at 12.45. Arrived to find the place empty except for a few workmen who eventually told us that The Plough was closed for a few days!! It would have been nice to have been told before we made the journey to Alnwick so as to make alternative arrangements. Although one of the workmen thought customers had been informed, I can assure you that I received no such phone call! Obviously customer care is not a top priority so I would recommend that you AVOID this restaurant as you could be let down.

The room is smallest we've ever stayed in. The size of room was not the main issue - it had no window so no fresh air. Had the tiniest skylight window which was out of reach and therefore unable to open. Hot and claustrophobic. AC unit provided blew out hot/ warm air which was no use. Only exit out of room was the door - so if unable to use that exit we'd be trapped. We could not be moved as apparently full. We didn't stay. Complained on the day, telephoned again a few days later - whoever answered knew nothing of complaint and request for refund. Was advised it would be raised with senior managers. 4 weeks later, 3 phone calls and 2 emails and I have had no response. Dreadful customer service. Room is not habitable and should not be offered.

Booked a for a special occasion then one hour before we were due to eat we were told by the restaurant that the booking was cancelled. No offer of any sort of compensation e.g money off a future booking, so clearly they don't want our custom. Therefore, we've cancelled our Christmas meal with them too.

This is the first time I've ever written a review on Trip Advisor, but I felt I must. My Mum and I have eaten at The Plough fairly regularly, until recently. We decided to try again last night and chose to ignore the poor reviews. Booking was easy and sat downstairs. Unfortunately the whole atmosphere of the place had gone. Arrived 45 minutes early due to the rain and my mum being in a wheelchair and not wanting to get soaked. Waited about 5 minutes for any staff to appear. After another 5 minutes we were directed to a table. No interest shown whatsoever. No conversation about needing to order and pay at the bar. Very short staffed and waited 30 minutes to be served. No joke. We both had the handmade steak pie, quite tasty, although my mash and mum's chips were barely warm. The pie tasted great at the time, however today we are unable to leave the house.... 🥺... Honestly will never eat here again unless the reviews seriously improve - the whole place is a shadow of it's former high standards. Such a shame.

Bedroom red hot no opening window, air conditioning unit that was really noisy and blew warm air around, cracked wash basin, broken toilet seat, when flushing toilet it backed up into the shower, food was terrible. No staff overnight we were told when we checked out (before 11am) to leave key in room door and leave by the fire escape. Bar closed at 10pm and all staff left the building. A very disappointing experience.

Amber was a star!!! Was so quiet when we came but was lovely none the less!!!! Highly recommend especially if amber is your server!! So sweet and understanding with our requests. Me and the group say thankyou!!!

Very warm and welcome, Amber was lovely and very attentive. Food was nice.

Amazing services from amber the barmaid and food was great!

What a disaster! This review gets one star, purely because you can't give it zero. Perhaps there was a clue when we went in, as there were more staff than customers. Little to no effort by the bar staff, one of whome was sat on a stool behind the bar. "If you're wanting to eat just sit at a table and order at the bar" The menu available had little resemblance to what was on the website, just a single sheet of somewhat crumpled paper. Ordering at the bar was like a krypton factor challenge. Two meals, a pint of beer and a soda and lime? Oh no, the young man on the bar couldn't find a button to press for soda and lime, so he offered lemonade? OK, can that be a lemon and lime? Erm, no, still no button to press! Eventually another staff member came to the rescue telling him to press lemonade and then a shot of lime?????? We went for the hand made steak and ale pie, and the beer battered fish and chips. Not sure who's hands made it?! The pie was very small for the £15.50 price tag. Accompanied with barely one serving spoon of mashed potato and less than a spoon of peas. The mash had been very careful manipulated with a pattern to try and throw you off how little there was. The pie crust was very close to being burnt and was so hard it could have had a better role in filling potholes in the road. Within the pie I did find all 4 tiny pieces of steak submerged in a slime that I think was supposed to be gravy. The teaspoon full of extra gravy in a thimble sized jug was pretty tasteless. On the plus side, the peas were OK, ish. The fish and chips were served accompanied with their very own oil slick. It was actually running across the plate. The oil fully soaked a napkin which had to be placed under the tartar sauce pot to stop it doing its own version of dancing on ice! To make matters worse, the oil was putrid, dirty and smelly. The tartar sauce was also sour and inedible. Again not worth the £14.95 price tag. We made our disappointment known to the young man, who simply gave a little giggle as he took the plates away, saying "I'll let chef know". A young lady did then come to apologise for the food and offered a couple of free desserts to compensate. With hindsight, we should have cut and run, probably to Lidl. However, we were persuaded to have the desert. I know, I know, hand made sticky toffee pudding was probably asking for trouble. The other deserts was cheesecake, surely you can't get that wrong? Oh he'll yes!!! The sticky toffee pudding had clearly been nuked by chef Mike (microwave). The toffee sauce was splattered up the sides of the dish. The outside of the pudding was barely warm but was rather tough, a little like foam rubber, and the inside was glowing like Mt Vesuvius. So, you might ask what about the cheesecake? That too had been given to chef Mike!!! Who the hell serves hot cheesecake????? The Plough at Alnwick! This too was brought to the attention of the staff, who's response was, that's how we serve it, don't you like it? I would tell you our response, but I doubt it would clear censorship criteria! What a pitiful disgrace to the catering industry this place is. There is no excuse for lazy, incompetent and inept staff, who have clearly given up. Please put the paying public out of their misery, close the place and turn it into a Tesco express, the quality would be worlds apart.

This bar maid rocks.certainly knows how to treat the customers

Nice little bar and food was great however ordered the pie and chips and portion size was on the smaller side.

The staff and atmosphere are still great, but The Plough changed the menu and it has gone downhill. They used to have amazing dinners, steak platters, and risottos, but now the menu only contains simple fried food. The adults at the table ordered the whole-tail scampi, but it was just frozen fried popcorn shrimp. My eight year old ended up eating them with ketchup

What a disaster! This review gets one star, purely because you can't give it zero. Perhaps there was a clue when we went in, as there were more staff than customers. Little to no effort by the bar staff, one of whome was sat on a stool behind the bar. "If you're wanting to eat just sit at a table and order at the bar" The menu available had little resemblance to what was on the website, just a single sheet of somewhat crumpled paper. Ordering at the bar was like a cripton factor challenge. Two meals, a pint of beer and a soda and lime? Oh no, the young man on the bar couldn't find a button to press for soda and lime, so he offered lemonade? OK, can that be a lemon and lime? Erm, no, still no button to press! Eventually another staff member came to the rescue telling him to press lemonade and then a shot of lime?????? We went for the hand made steak and ale pie, and the beer battered fish and chips. Not sure who's hands made it?! The pie was very small for the £15.50 price tag. Accompanied with barely one serving spoon of mashed potato and less than a spoon of peas. The mash had been very careful manipulated with a pattern to try and throw you off how little there was. The pie crust was very close to being burnt and was so hard it could have had a better role in filling potholes in the road. Within the pie I did find all 4 tiny pieces of steak submerged in a slime that I think was supposed to be gravy. The teaspoon full of extra gravy in a thimble sized jug was pretty tasteless. On the plus side, the peas were OK, ish. The fish and chips were served accompanied with their very own oil slick. It was actually running across the plate. The oil fully soaked a napkin which had to be placed under the tartar sauce pot to stop it doing its own version of dancing on ice! To make matters worse, the oil was putrid, dirty and smelly. The tartar sauce was also sour and inedible. Again not worth the £14.95 price tag. We made our disappointment known to the young man, who simply gave a little giggle as he took the plates away, saying "I'll let chef know". A young lady did then come to apologise for the food and offered a couple of free desserts to compensate. With hindsight, we should have cut and run, probably to Lidl. However, we were persuaded to have the desert. I know, I know, hand made sticky toffee pudding was probably asking for trouble. The other deserts was cheesecake, surely you can't get that wrong? Oh he'll yes!!! The sticky toffee pudding had clearly been nuked by chef Mike (microwave). The toffee sauce was splattered up the sides of the dish. The outside of the pudding was barely warm but was rather tough, a little like foam rubber, and the inside was glowing like Mt Vesuvius. So, you might ask what about the cheesecake? That too had been given to chef Mike!!! Who the hell serves hot cheesecake????? The Plough at Alnwick! This too was brought to the attention of the staff, who's response was, that's how we serve it, don't you like it? I would tell you our response, but I doubt it would clear censorship criteria! What a pitiful disgrace to the catering industry this place is. There is no excuse for lazy, incompetent and inept staff, who have clearly given up. Please put the paying public out of their misery, close the place and turn it into a Tesco express, the quality would be worlds apart.

So we popped in for lunch yesterday . Decor lovely, staff very pleasant. Food very average and small portions. My partner had Pie , chips,peas and gravy ,the chips were frozen ones, the pie looked like it had been bought from the butchers and a tiny jug of gravy . I had lasagna which was very bland , the side salad was limp , had to ask for a dressing , was brought a tiny bowl and he said thats all we have. Not a good experience and will definately never be returning .

The room was £99, on arrival I was told the kitchen was closed.Not a great start. The room was average but the shower was forty with black scum around the door and the shower system have you a dribble of water. Ok for £50 but not for £99.i would avoid this hotel.

We were looking for somewhere for a nice meal out. We went to the downstairs bar / restaurant here. We were made to feel really welcome and the atmosphere was lovely. Even though there's not currently a huge choice on the menu, Hannah helped us pick out a couple of GF options and when the food came, it was all brilliant, tasty and piping hot! The service (Rosie and Hannah) was excellent and a main course, desserts and two drinks, each, for two people was under £60 so all good! Will definitely come again.

Went for a quick lunch one Sunday. The service from the guy behind the bars was super, very friendly and chatty. That’s pretty much where it ends. Food was pretty much like something I would make at home. Lasagna wasn’t the best and the limp salad wasn’t the best side to have. Hubby had the steak and ale pie which again wasn’t the greatest. Would defo choose somewhere else in Alnwick as there’s loads to choose from.

We went in for lunch and was greeted by Dominic who was extremely polite and friendly. We all had fish and chips which were delicious Followed by sticky toffee pudding and custard which was excellent. Dominic was certainly working hard whilst we were there manning the booking system, serving at the bar and serving meals. A job well done. Thoroughly enjoyed our time there and would return as certainly no complaints about the food standards or the service.

Luke was the best...quick to serve us and a generally funny guy. Nothing was too much trouble.

Came to this restaurant on a short trip to Alnwick. It’s a wonderful restaurant and our server Luke made the experience very enjoyable. Definitely recommend trying it out!

Joke of a place, said they had space on a Sunday evening to we arrived was told that there'd be a wait for the food but not too long, over an hour later our starters arrived, we were then informed that there was no rice left over an hour later! If they'd had told us earlier we would have been able to find somewhere else to go but being a Sunday it's very difficult, we left and still had to pay for the starters and drinks. Awful customer service and now we're left with nowhere to go.

We were told there would be a little wait on the food as a big table had just ordered. Didn't realise that wait would be an hour to get a starter. I had to ask how long it would be after 50+ minutes. We had our starter which was decent only to be told 10 minutes later there is no rice for the tikka massala that was ordered. Over 1 hour, to let us know the main dish has no rice... how? I don't understand how it took an hour to realise there is no rice, i mean theres a shop round the corner that sells rice, in that hour, could have got rice, cooked it 6 times over and had no issue. Very poor.

Stayed here due to its proximity to Alnwick Gardens and Treehouse where we attending a wedding. Even at a discounted rate I can’t say it was value for money. No breakfast offered and it’s not manned overnight (you have to enter/exit via a dodgy fire escape). All of the staff appeared to be immature and inexperienced in customer service.

In the words of José mourinho , if I speak I am in big trouble.

No atmosphere and not very inviting.

Having pre booked a table for dinner informed staff on arrival. The young girl on duty really couldn't care less. Waited too long to order over priced drinks and having waited again for somebody to take food order decided to leave.

Decent food in a rather sterile environment. Service wasn't the quickest, however all staff were very polite.

We visited on bank holiday Sunday and had pre-booked a table. That table was actually in the bar area not sure why as the restaurant appeared to have space. The system was a bit haphazard though as some walk-ins were told there was no tables for 90 minutes yet other people just randomly walked in, sat at a table and were served regardless. Food was good, although my garden peas looked a bit tired, overall our meals were very nice. No proper americano coffee just black coffee and tea is just a teabag in a mug which unfortunately I'm too fussy about and so had to leave it. Staff were very busy (possibly not enough on the rota for a busy bank holiday) but managed to be polite and make sure we had everything we needed. I'll definitely come back, much better experience than in other restaurants in the town.

Not a good experience at all. Service was extremely slow. We were informed there would be 20/25 minute wait for food but ended up waiting nearly an hour. We were not informed that they had a temporary chef as theirs was off until later on. Our food arrived and the wraps were cold and one half on contained one piece of chicken. We sent them back and they came back out with only half a wrap back instead of the whole thing and it was clear it had been microwave to warm up.

Came in here for an evening meal and a few drinks with my partners. Friendly, welcoming and hospitable staff made us comfortable and engaged in pleasant conversation with us. The drinks were nice and the place was spotless too. I had the "slow-cooked beef lasagne, red wine & tomato sauce, topped with Cheddar and pesto, dressed salad", whilst my partner had the "double ‘Beyond Meat’ plant burger, smoked Applewood vegan cheese, caramelised onion chutney". Both meals were stunning, well presented and tasted fresh. If I had to be truthful, I didn't find the salad all too great, but it's only an accompaniment to the main dish. A wonderful place with good food, drinks and people. If you're visiting Alnwick, it's a nice place to stop off and unwind.

Hotel had its own parking which we were happy with on arrival, had a few stairs to negotiate with luggage to reception. notified at check in that there was no restaurant or food as they had no chef. Booking . com were apparently to blame for not having this info on the site. ( blame game). we were unable to even get any coffee for the overnight stay and we had paid £99pn which was to include breakfast. All in all, room was ok but had no BBC or ITV tv channels available. The niggly things spoilt the purpose of paying that amount for the stay.

No hot water at tap, shower only reached tepid, 4 light bulbs out, no shaving light, tea & coffee limited to 3 tea bags. Very poor.

Just a heads up that they're not serving food at present due to lack of a chef July 2024

It was such a limited menu and we asked why - apparently they are closing the place down, so really all there is to eat is whatever is in the fridge or freezer. Felt for the waitress having to deal with all customers until shut down. I had fish and chip and partner ordered a burger. Fish ok but burger a shrivelled up mess which got sent back. We should have left once we knew there were problems but didn't. Shame really.

We went to the Plough on the basis of a recommendation from friends who visited a couple of years ago and really wish we had double checked online reviews! The menu was very limited and even then a couple of things weren't available including simple stuff like sauces which could have been bought from the local co-op. The waitress wasn't exactly welcoming and tended to plonk plates and glasses down on the table often slopping stuff. I don't know who was cooking but their signature dish was chips - except the thick cut ones which were undercooked - most everything else was over cooked. If we hadn't arranged to meet a group of friends there we would have left as soon as we saw the menu.

Just in for a drink and the kitchen was closed. Nice staff and dog friendly seating inside and out.

Stayed for 1 night on our way up to north Scotland. Very clean and comfortable but the rest of the experience was poor. Shower very weak. Bar hardly open. No food. Access via a very steep fire escape - be very careful if you are unsteady on your feet. Was a big disappointment as it could and should have been so much better.

Very disappointing. We won't be returning.

When we arrived, the first floor room wasn't available as requested as husband is 88 yrs old with some difficulty on stairs with a cane. Ended up on 3rd floor, with 40 steps to negotiate. Room pleasant but bathrooms had no soap - the dispensers were broken, there was only a nice large bath towel but no hand towel. The toilet wouldn't flush properly, the shower & hand sink wouldn't drain. We had booked 2 nights, 1 single & 1 double room. It came to well over £500. No breakfast was included or even available. The staff were unable to make tea or coffee as the machines were "broken". When we returned the next day after a day of site seeing, the rooms had not been serviced. This was brought to the attention of the owner/ manager. His comment was that it was only done after 3 days! We had paid a premium price for these rooms so expectation was reasonably high. When I went to go out for an early morning walk, 7:45, we were locked in by an alarmed fire door.I got out by a rickety, unstable fire escape, totally unsuitable for a disabled person. Then it couldn't get back in. Finally got in thru a service door at back but there was no apparent staff . Everything was locked up. After calling out for someone, a very young woman(16) appeared . She had arrived to open up. She was able to disarm the alarm so I could return to our room. This was one of the most undesirable hotels ever in my experience. It was supposed to be 4 star.

Nice bowl of soup and lovely steak pie

We took family to stay for 2 nights on 10 May 24. There was no breakfast and coffee machine in bar was broken. Both rooms were dirty with mould round shower. Water was left in coffee machine in room and old dirty coffee pods left in. Duvets were shoved in wardrobe taking up space and would get dirty. I complained to manager who said Landlord would phone me. Apparently cleaners only come in every 3rd day. How do you get coffee replenished and toilet roll if needed. All in all the whole place needs refurbishing. We spent a lot of money which was definitely not worth it. We were given a key to let ourselves in and out of fire exit as no one on site at certain times. Won't be going again.

A tale of two half's... Order for drink taken quickly enough at the bar, however the server didn't know how to properly pull a pint, just a pint of TT Landlord so nothing special. She ended up leaving it 2/3rds full on the bar and went off to serve a local. I asked another lady at the bar to help me and she quickly and professionally finished topping it up. I ordered food at the same time, it was delivered without delay and was very nice, however no cutlery or condiments were brought with it and it took an age for the same poor pint pourer to bring them to me. There was no atmosphere in the place just a constant trail of young locals coming to the bar for rounds. I wasn't asked at anytime if my food was ok, fortunately it was, so there's a good chef. I spoke to the lady who topped my pint up and it turns out she was the tenant or owner until recently and her husband is the chef, so it was obvious they have the skills needed, unfortunately it wasn't the same for the other staff... Disappointing and would be terrible if it wasn't for the food, &20+ for burger and a pint, you'd expect better, it's not a Spoon's...

Staff very kind. Restaurant food outstanding. Odd arrangement when the Pub is closed. Rooms on third floor which may be difficult for some.

The service we experienced was special, effortless and not forced. Didn't get the man's name but was taking our orders for food and drink today 5th May at 1pm think he was the only man on the restaurant floor. Had a one year old with us and he was very accommodating and thoughtful with offerings (as well as being funny and generally a lovely person). Child friendly and even a children's roast! Nice to see more than one vegetarian option on the menu on a Sunday too. Nut roast was different to the ones I have had before, very nice.

I called in at the Plough on a Monday evening and initially had to wait around five minutes for any member of staff to even appear. When he did, I asked what time they served food until and he answered whilst walking away and with his back to me whilst waving his hand dismissively. The place was virtually empty and there was no atmosphere whatsoever so I made my way to another far better place instead. What a disgusting way to treat customers, no wonder it was empty.

Sunday lunch excellent. Staff friendly and helpful. Highly recommend.

Really busy due to the appalling weather but super helpful staff made us feel welcome. Decent pub grub. Small menu so not a lot of veggie options but there are some

Food good and well priced. Service very slow and although the order was taken through the till, not much connection between till and kitchen. 20 mins for ice cream! Then prompted. 2 mins???

Disappointed as the reviews and the menu online looked fantastic. The menu we received was a basic one with very little choice, I asked if they had another menu like the one online but that is all they had. The service was incredibly slow, there was about fifteen minutes between myself and my wife’s order being received. The food was below average, especially the dessert, my wife had a brownie which was all hard round the edges (most likely being put in a microwave for too long). The service was poor as we were in the restaurant for almost three hours due to slow service and I had to go to the bar to ask to order desserts, they also didn’t clear our plates and cutlery away after our main meal. Really disappointed, I can only assume they were staff shortages, but still no excuse for such a bad experience.

Stayed and ate here and I’m just deflated. Checked in, was shown to room, there isn’t a guest book or any information on accessing the restaurant, breakfast, who to contact in an emergency, facilities. Feels like you’re just being left to figure everything out for yourself, I still have no idea if breakfast is served. Draw in bedroom has bits of left over flat pack in, bathroom seems to have stickers all over that have been on for 10+ years. There is a cupboard with heater and fan in but the extra duvet is just chucked in. The dust on the bed side tables is thick, which did actually throw me a bit because it means that it just hasn’t been touched in a long time. Coffee and tea left in room aren’t identified as caffeine or decafe, no milk and the cups we had been left were actually thick with coffee stains, don’t believe they had been cleaned. Because there is no numbers to ring in the room, had to get ready and go downstairs to get new mugs. It just feels very unfinished and the welcome from coming in to the staff dealing with us at dinner it just doesn’t feel comfortable. Food is pricey and a “optional 10% service charge is added to your food bill” this information is printed on bits of A4 paper and are stuck to the nicely decorated walls which just brings down the tone. You don’t get asked if you’re happy for the charge and the card machine was handed over before we had a chance to say otherwise. For the cost of the food and drink already, I don’t agree with it and customers should be left to tip what they are comfortable with. 0% alcohol is only one flavoured cider and one beer, menu online has other options which is a shame. Also no drinks menu is given to you so it’s an awkward encounter of you asking for something to be told they don’t have it. We came to bed because of this instead of staying in the bar but the telly has limited Chanel’s and is hard to work. I was also a bit thrown by how dirty the stairs are up to the restaurant and rooms. Also really confused by there being two separate websites with totally different information on. These are all minor but because of the amount of them it has ruined my experience a bit.

Lovely pub and great staff and great food .we didn't book put walked up and got a table. Would definitely recommend a visit

Hugely disappointed not to be able to attend meetings here, there is no disability access, everywhere requires climbing stairs, not something I can do. With the age of the building there is nothing they can do, without spending a lot of money. Obviously something the new owners may consider? Breakfast was ok, but nothing to write home about, much better options available locally and with easier parking access, the archway was built and designed for a model t ford not modern cars of a larger size.

Lovely one night stay, room was really comfortable nice decor, very friendly staff and located in the centre of town, parking at the rear of the inn. We didn’t have food as we had already eaten but it certainly looked good and smelled delicious. We certainly will stay again.

Just time for a main course each, but both dishes were impressive: generous portion of chicken supreme, and a superb steak pie. The pub has I think been recently refreshed, and whilst it’s not exactly full of local character, we had a warm welcome from Thomas at the bar, who proved to be a star - single-handedly staffing both bars and running round serving a fair number of guests, always with a smile.

Couldn't have been more helpful and pleasant staff. Food fantastic. I was with my 85 year old mum for mother's day and this really did make our day

Had a very good Mothers day lunch. Good food, and portions, friendly helpful service. Under new ownership, and working hard to make it a success . Thankyou

Last minute booking after being let down by another venue. From entering the plough we were treated excellently and the food was outstanding. Would recommend the plough for it's setting, it's interior design and it's friendly and relaxed atmosphere and of course it's staff and food.

Such a lovely pub! The staff were friendly with great service and food was amazing! Highly recommend. My first visit here but it won’t be my last

Brilliant food with incredible service. Lovely atmosphere and will definitely be coming back!

Decided to eat here based off of review I saw on Facebook and it did not disappoint. Service and food was outstanding would definitely come again.

Such a lovely pub! The staff were friendly with great service and food was amazing! Highly recommend. My first visit here but it won’t be my last

We came today for Sunday Lunch and WOW .. amazing food and service was fantastic! Plenty of meat, well presented, it really lived up to what I had been recommended.. I can’t wait to return! The owner was extremely friendly, down to earth and couldn’t do enough for us. See You Soon!!

Absolutely amazing, friendly staff, great service and wonderful atmosphere. The food was absolutely delicious. Also, would highly recommend The Plough for their wedding venue

Had Sunday Lunch after being part of their Wedding Fair along with other suppliers. The food was lovely, beef nice, pink and tender, vegetables were perfectly cooked and plentiful. Service was efficient and friendly. Wouldn’t hesitate to recommend to friends and family and will visit again. Thanks for a superb lunch!

Absolutely amazing, friendly staff, great service and wonderful atmosphere. The food was absolutely delicious. Also, would highly recommend The Plough for their wedding venue

Stayed here overnight recently and we really enjoyed our visit. The room was spacious, nicely decorated, warm and very welcoming. The bed was super comfortable and the black out blind was a treat for a lovely lie in the next morning. Food in the restaurant was amazing. Mussels in white wine sauce were to die for! Again, lovely stylish decor and a romantic setting and the staff were very friendly and attentive. We then had a drink in the cosy bar that had a great selection of beers and enjoyed the atmosphere before heading to bed. Location wise, it was super close to the city centre where we had a nice walk and 5 minutes from Alnwick Gardens where we had a lovely day. Will be back to stay in the summer and then again around Christmas time for the gardens light show and The Plough will be base camp for sure!

Good food and good service. Tom was efficient and even though we hadn't booked we were made to feel welcome. Would recommend. The steak pie was great 😁🍻

Thought we would try here as the reviews we seen was good but unfortunately it was a distaster today. Staff were very rude and didn't care at all. My partners food came out 15 mins after everyone else's with only 3 carrots and 1 piece of brocoli then when ordering dessert we managed to get the check before my desert came out. Very unfortunate but will say the manager was very apologetic just a shame the other staff were more bothered about standing their than helping out.

Came here for Sunday Lunch with my partner. Warm greeting when we walked in and were taken upstairs to the restaurant, which is a hidden gem as we were just expecting a standard pub Sunday dinner, not the full restaurant experience. Staff warm and well mannered, the drink and food order were taken in a timely manner and it all arrived in good time. Sunday dinner (we had chicken and beef) were great. Definitely be back and worth the drive from Newcastle.

Lovely clean environment, great for watching sport and has beautiful bedrooms. Great selection of drinks and the food was great. Really accommodating to children and fussy eaters. Enjoyed our visit and will be returning.

Fantastic Sunday lunch the service was amazing and all the food was served quick and hot - would recommend and will be back again

Went with a friend to try the 50% discount offer and decided to go for the fillet steaks as all mains were included it was absolutely delicious couldn’t fault anything the steak was medium rare and perfectly cooked and the chips were amazing too salad tomato’s and mushrooms were included but ordered onion rings and peppercorn sauce as extras it was all so good we couldn’t believe that more people were not booked in !

We had a table booked for 16.30 arrived 4.20 no service no food. Staff ignored us as they were taking a personnel phone call on there mobile. Worst ever. Avoid like a dose of covid in 2020 before the vaccine.

A bit of a disappointment. I have visited previously and have to say it doesn’t have the same ‘feel’. We arrived for a drink but waited about 5 minutes for a member of staff to appear from upstairs before being served.

We went for lunch today and it was lovely! Great decor, lovely food and very friendly & helpful staff. The Moules Marinere and sticky toffee pudding especially were great!!

Food was really tasty, sadly the service wasn't the best. Staff in the bar and restaurant seemed more interested in mobile phones. Our friend had booked lunch, told table was ready , when we went upstairs to the table it hadn't been cleaned. It was cleaned upon request.

I have never ordered fish and chips as a meal of choice, but when I saw and smelt it delivered to a neighbouring table me and my partner had to go for it! It did not disappoint, I would definitely recommend to any travelling by! Friendly and quick service also 😊

Attended for Sunday lunch, booked a table in the bar only to be taken upstairs to the restaurant - we had 2 family members with us who struggled with the stairs one due to recent hip replacement. We were extremely disappointed by the service from the young members of staff who were waiting on. Very slow at attending to us, then bringing dirty lipstick stained glasses for water. Nobody asked if everything was ok with our meal throughout our time there. We then waited for over 30 minutes after finishing our main meal to be totally ignored by the staff who were upstairs - at times there were no members of staff to be seen. One staff member could see we had finished but continued to service empty tables before disappearing. We were planning to have desserts but due to the poor, inadequate service received we left. Would not recommend or will be rushing back!!

Thought we'd take advantage of the current offer they have on to see what the change of management has meant for the the Plough. Had to wait 50 minutes for food to arrive and when it did the mashed and roast potatoes were lukewarm, veg was overcooked and beef was overdone for my taste. Crackling on friends pork was burnt to a crisp and inedible. The staff seemed to be inexperienced but were pleasant enough. Other customers who arrived after us were served far more quickly so maybe just a blip but we were underwhelmed by our visit

We visited for a mid week meal and took advantage of the half price main meals deal during January. The Plough is a very clean pub and has friendly staff. We ordered the haggis scotch egg and crispy chicken starters which arrived promptly and were...

Such a beautiful and relaxing place to eat food. I have to say the chicken, haggis, and Parma ham dish was the sexiest thing on the menu! Kind and caring staff and plenty of drink options.

We stayed at the Plough for NYE/NYD 2023 and it was amazing! It’s location is just perfect as it’s so close to Alnwick castle and Alnwick gardens. The food was absolutely outstanding and the room was beautiful, we slept like logs! They even had live...

It has lost a bit of character but with new owners, hopefully it will return,a lovely place.

Called in today with my family just after 12. Girl behind the bar advised as they were a staff member down, they weren’t taking any “walk-ins” for food orders. Shame, been looking forward to trying this place for a while now.

Great food , friendly staff . Really good food and friendly service. Recommend to everyone. Clean , tidy and easy friendly service. We will be back .

I attend a regular Weeklybiz breakfast meeting at The Plough and over the past 2.5yrs have never been let down, the people are helpful and the food first class. Thank you Johnny, Jack and the team!

I didn't have any food here. Went for a holiday event and the bar has plenty of seating. It's cozy and warm. I would return.

Recently came into The Plough for a late lunch/early dinner with my husband and our 11 month old son. We had booked a table and were very quickly shown to it, a high chair was provided and our food and drink order taken quickly. We...

Was there 4th November and we were served by a gorgeous young lady called Ruby (can't remember her last name). She couldn't have been nicer, will definitely be back.

Very nice bnb close to Alnwick town centre. My room was called fettle. Nice bathroom, comfy bed but tv too small. Fantastic food i had a sunday roast, try the gravey its amazing.i also had a curry, didnt want monkfish n prawn they accomdated me with making chicken and making it spicey. Just 2 things let it down size of tv with isnt that bad and the noisey maserator on thr toilet. Other than that great stay and recommend it.

Great place to watch sport, have a beer and have food. We had breakfast here, I recommend the Plough if you're staying in Alnwick

Better than average pub with decent grub.

Food was very good but the atmosphere was lacklustre. The service wasn't bad. All in all it was ok but not 5 star.

My friend and i stayed for a couple of nights,the room was very nicely decorated and taken care of and the food was amazing.The staff were polite and helpful,special mention to a young woman with dark hair i think her name was chloe she couldn’t...

My partner and I stayed here for 4 nights, and the whole experience was fantastic. Staff were very attentive, polite, friendly and very knowledgeable of the history of Alnwick and surrounding areas Rooms were spotless, extremely comfortable and the level of detail faultless. Food was...

I stayed for two nights, it was lovely would definitely recommend. Front of house, domestic team were really helpful. The food was outstanding, twelve of us ate and everyone really enjoyed their food, nothing left on any plate. I also had two breakfasts, beautiful wish I could have stayed longer and tried more of the menu!

Not the best trip here in our recent experience. Very friendly but staff stressed despite being half empty. Served bad pint then moaned when asked to sort it out. Food was only passable. Sorry but standards slipping.

Slooooow service for breakfast. Food not very nice...cold and bland. Only ate here as we were staying in the hotel (which was lovely) but unfortunately the breakfast not up to the same standard