Based on 4.209 opinions finded in 3 websites
Based on 4.209 opinions finded in 3 websites
Nº 959 in 1203 in Northumberland
Nº 279 of 324 British in Northumberland
Opinions
Lovely service from Ben. Thanks!
James Larsen . 2025-01-24
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Been coming here for years it’s always been amazing, brung my brother here today for his first time; as a birthday treat. Everything was top notch as always, Julie was so friendly and made us feel so welcomed. 10/10
Danny Haus . 2025-01-21
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Absolutely beautiful looking place, food absolutely amazing very filling and well priced, really good service from Ben
Ben keenan . 2025-01-19
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Warm. Pleasant and inviting. Friendly staff. A good choice of drinks. Would recommend.
Nick Rose . 2025-01-19
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Excellent service from Ben. The food was lovely but didn’t have loads of flavour. We ordered the hot drink and mini pudding. The hot drink arrived and we waited about 15 minutes for our pudding but nothing arrived. We were about to ask for the bill but then our pudding arrived although there was no friendly greeting or apology from the server. Overall, it was a great experience and a lovely pub to visit.
Rachael Turnbull . 2025-01-19
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We were served by Julie for our lunch today and she was friendly, warm and quick with service! Lovely food, service and atmosphere!
Grace McLeod . 2025-01-19
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Lovely meal and the service from Julie was excellent.
Kat Ren . 2025-01-19
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Nice food staff were friendly. Ben was on point. Nice venue will return. Thanks
Nicola Strasser . 2025-01-19
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Today we were served by Julie, she made us welcome just like going home. Food could have been a little hott definitely welcomed.
Jocelyn Dine . 2025-01-19
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We took our dog for the first time to get her used to pubs. The staff were all so friendly and accommodating, especially our server Julie. The food was quick to come out and delicious
Lucy Edwards . 2025-01-19
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Brilliant experience, can’t fault a single aspect.
Dan Capper . 2025-01-18
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Fantastic service from Ben last night. Very good knowledge of the menu and drinks. Always serving with a smile. Even when the bar was so busy. Keep up the good work. We will be back.
Kirsty Dodds . 2025-01-18
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Very welcoming first thing in the morning! Service with a smile :)
Andrew Farrier . 2025-01-18
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First visit, we shall certainly return! Food excellent as was the service!
Anne Bates . 2025-01-17
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Ordered take out there was food missing I rang restaurant who basically said not my problem take it upwith uber for a refund total disgrace especially when it was a 60 quid order I will never order anything from here again
Debbi Conway . 2025-01-15
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We were shown to the table promptly when we arrived Food order taken , we didn’t wait to long for the food to arrive & it was absolutely delicious Ben are server today was very friendly & polite Excellent service
Elizabeth Bains . 2025-01-15
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Absolutely Lovely food and delicious wine and served by a Lovely friendly Lady called Julie she was so helpful and chatty made us feel so welcome 😃
Kirsty Straker . 2025-01-14
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Alex was great, stoked up the real fire and looked after us. If I had any complaint it would just be that the toilets were right at the end of the pub and not well signed posted xx love you Alex 🥰❤️
Julie Chirnside . 2025-01-13
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Went with a group of friends. Kirsty our waitress was great. Friendly and helpful. Food is on the expensive side, but we had a voucher which certainly helped and made it a much more value for money experience. The open fires are lovely, particularly at this time of year, but we were by a door which did let a chill in. We would go again with a voucher, but the cost of the food without it is too high for pub food albeit with a restaurant feel.
Julia Mardling . 2025-01-12
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Always a delicious meal here accompanied by a cozy, atmospheric environment. Our server, Alex, was very attentive and catered to all our needs. Speedy, friendly and efficient. Thank you!
Emma Bell . 2025-01-12
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Alex was a lovely waiter, very quick service and very polite staff!
Lucy Bramwell . 2025-01-11
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Amazing food, staff and atmosphere will definitely be back again soon
Alan Johnson . 2025-01-11
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Lovely lunch. Didn’t have a reservation but managed to find a table l. Great atmosphere and pleasant service. Food was brilliant
Sam Williams . 2025-01-11
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Very nice atmosphere. Delicious food but took a little while for mains to come. Alex was attentive and friendly. Will definitely return thanks!
Teed . 2025-01-11
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Lovely meal. We come here a lot. The food was delicious and the atmosphere was great. Cosy with the fire going. Service by Alex great.
Lucy Carr . 2025-01-11
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Really attentive service, timely and delicious. Thank you to Kirsty
Steve Browne . 2025-01-09
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Excellent customer service from a lovely lady Vicky, went above and beyond to ensure our experience was a good one at the snoey owl, she is a keeper! food delicious
Dawn Longstaff . 2025-01-09
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Kirsty was very friendly and super helpful.
Kacey Browne . 2025-01-09
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Had a great 50% off offer so we thought let’s go to the Snowy Owl. Lovely atmosphere, great seat and wonderful quick service. Great wine and 2 good portions of food. Wife loved her breaded chicken meal but I’ll try different chips the next time. Very attentive waitress called Vicky who looked after us well. Securely come back again. Plenty free parking spaces.
Alexander Wallace . 2025-01-09
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Kirsty was a great help with choosing a GF meal with my daughter, very good meals x
Karren Browne . 2025-01-09
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Amazing service with friendly attenuation thank you kirsty x
Kath Harrison . 2025-01-09
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We received fantastic service from our waiter Alex, food was exceptional as well, would definitely recommend!
Diane Sharp . 2025-01-08
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Great friendly service from Sally
Chris Hall . 2025-01-08
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Poor service….it seemed like we were forgotten about at times, waiting an age for drinks and orders to be taken. Restaurant was cold with radiators not on and it had been snowing so not the best environment. Food was a big let down which isn’t the first time at this pub chain. Never should you wait for guests to order then tell them most of their order isn’t available. This was supposed to be a meal to make up for being ill over Christmas and not eating but I wish I’d stayed at home in the warmth eating a tub of Roses.
joanne cooper . 2025-01-07
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My husband's curry was rather dried up. We had a voucher for 20% off, but when we returned home and checked our receipt less than 20% was deducted. In future we will need to check the calculations be the pre we leave.
Joan Stratford . 2025-01-07
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Lovely pub nice food friendly staff
Dennis Langley . 2025-01-05
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Fantastic pub ,lovely food and very helpful and friendly staff.Will definetly be back.
Julie Linney . 2025-01-05
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Food very good but very small portions, had to pop to McDonald's on the way home, it was that small a meal.
P Carsons . 2025-01-04
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Great service from Kirsty and Sarah, food was excellent really tasty will be back
Jacqueline Amos Rose . 2025-01-03
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Julie and Terri were fantastic from start to finish service was spot on from start to finish. Food was lovely get all round
Jon “Jon1804” Rose . 2025-01-03
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Booking for 14 people week before Christmas and was fantastic. Had the festive menu and could not fault any aspect. Great service - lovely atmosphere and food was excellent. Clean plates all round. Every single person commented on how good the food was. Everything was piping hot and cooked to perfection. I had rib eye steak which melted in my mouth. Would highly recommend this place. Also plenty of parking.
Linda Meikle . 2024-12-29
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This is the second Christmas Day we’ve spent at the snowy owl and it didn’t disappoint. Food was lovely, our server was Kaitlyn. Nothing was a bother for her, she was very chatty and attentive, even our little dog was catered for. I would highly recommend.
Tracy Arkley . 2024-12-29
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Excellent food great friendly staff. Busy but everyone was so helpful. Good value.
Elizabeth Flynn . 2024-12-28
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Passed The Snowy Owl yesterday and thought we would pop in for a quick bite to eat. Our waitress (Molly) was just lovely, she really made our day with her warm and friendly personality. She was also very knowledgeable when choosing our starters. I’m sure we will be back again someday to try out different dishes!
C . 2024-12-28
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The Snowy Owl is one of my local favourites and it’s my favourite.
Craig Smith . 2024-12-28
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Delicious meal, and service was great (served by Alex today). Atmosphere was lovely.
Leafie Frog . 2024-12-26
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Food was ok service was very slow wasn't that busy waited an hr for starter 😴
Yutdays . 2024-12-26
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Inedible (not incredible) sirloin steak. Waiter appeared to have wandered in from the car park and had no idea what he was supposed to be doing.
Michael Bennett . 2024-12-25
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Just enjoyed Christmas dinner at the snowy owl. Julie greeted us and looked after us so well. She was efficient, friendly and personable.
Karla Halliday . 2024-12-25
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Good For a SNEAKY Tinder date night. Sorry the bed got broke. You can bill Ray Kilpatrick for that… They stayed on 11th April . Boiler change at home…. Not a Place I will be stepping foot in again.
Scott Hickson . 2024-12-24
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Excellent service and a delicious three course meal. Friendly and attentive waitress. A lovely evening.
Robert Walker . 2024-12-23
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Horrendous.our whole meal for 11 of us was refunded.
Clare Mc Stea . 2024-12-23
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Our first time visiting the snowy owl cramlington , what a lovely inviting pub lovely friendly staff and food was lovely too , we had breakfast with Santa , all the children were excited to see Santa and received a lovely little present 🎁, will definitely go again
Louise Scott . 2024-12-21
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Lovely pum with very good food both offer Christmas and ala carte with kids choices for Sunday dinner.
Deirdre Quinn . 2024-12-20
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Great fish finger sandwich. Nice staff. Back there today for lunch!
John Nelson . 2024-12-18
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This is a nice country pub restaurant the food is reasonable but could be better presented. The service needs to be looked at waiting 20 minutes for drinks to arrive, and a further hour for food is not acceptable, especially when the place is quiet. Then, to have the nerve to put a service charge on the bill
T. Mason . 2024-12-17
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Delicious Sunday lunch. Julie looked after us
Paul Scott . 2024-12-15
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Julie was lovely. Very helpful, very bubbly. Absolutely fantastic
Shaunna Patterson . 2024-12-14
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Julie was excellent, despite a busy night she was friendly and attentive all evening.
Alex Stoker . 2024-12-14
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Lovely festive pub, Julie our server was very knowledgeable about the menu and made some recommendations, very happy with service provided.
Anita M . 2024-12-13
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Food was amazing, lovely atmosphere. Alex our server was lovely and very helpful. We will definitely return especially using the rewards on the app
Antonia D . 2024-12-13
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My family usually love visiting around Christmas time as the restaurant is always decorated so nicely, but our group waited over an hour for food, then another 45mins for desserts. Two of our mains needed swapped as they were cold and some dishes were not to the standard you'd hope for. We'll not be returning.
Jen Braidford . 2024-12-13
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Quick service. Dog friendly. Alex was nice and friendly.
julie spells . 2024-12-11
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Delicious food, relaxed atmosphere. Julie was very attentive and friendly.
Chriss Lambe . 2024-12-10
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Not impressed. Had a table booked for the evening. Arrived at the bar, and a young lady with a stressed look on her face escorted us the table before promptly leaving without uttering a single word. Hardly much of a of welcome. Mediocre food. Overpriced. Sticky toffee pudding was really bad. To top it off was handed the card machine with option to add further tip - very off putting. Definitely won’t be returning.
Sam . 2024-12-09
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Been going for many years. Love the atmosphere. Food is good.
Joyce Wilson . 2024-12-09
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Quiet pint in front of fire, joe was great on even though they where very busy, speedy service..
Stu Cruddis . 2024-12-07
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Nice pub, excellent service. Buttermilk chicken burger was fantastic, the fish and chips wasn't as nice as usual fish was a little bit dry but not enough to spoil the experience. Desserts and coffees absolutely gorgeous.
John Charlton . 2024-12-04
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Spontaneous afternoon well spent in the snowy owl. Service by Jake and Sally was amazing. Thankyou! Snowy is a Must visit!
Traveller1614 . 2024-12-03
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The whole visit was lovely, we all went for a three course menu which was a mix of the Christmas and lunch menus. Wverybody enjoyed their food and the service from Alex was excellent.
Marc R . 2024-12-03
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Warm and genuine welcome from a friendly team. Jake in particular made our visit enjoyable, prompt efficient service. Thankyou! Good was very tasty, we had the skewers and was not disappointed, fondue mushroom starter was one of the best I’ve had.
Rory Rochester . 2024-12-03
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Service provided from the staff the minute we walked in to the minute we walked out was top draw. The food was absolutely unbelievable we will definitely be visiting again as this is now our closest local for a Sunday roast.
Ash Taylor . 2024-12-02
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First time here, can’t wait to return. Friendly staff, delicious food ⭐️⭐️⭐️⭐️⭐️
Red Barrel . 2024-12-01
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Terrible meal there last night. Cold chicken skewers, about 4 chips and the fancy “slaw” as advertised was a pile of pre bought chopped salad just dumped onto the plate straight out of the bag No dressing, all for almost £20 for a single terrible meal. Been many times before and food is going downhill.
Stuart Mackay . 2024-11-30
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Alex was the perfect waiter. He was helpful, attentive, friendly & also made a huge fuss of our dog.
Julie Crozier . 2024-11-30
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Lovely place for seating and enjoying your day.
AZIN GOLESTANI . 2024-11-28
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We pop in for drinks fairy regularly and can’t praise the staff enough. There is always a smiling face to greet you, whoever may be on shift. Vicky, Sally, Beth, Terri, Carl and Ben are all great and make you feel very welcome.
Hazel Doggett . 2024-11-26
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Gorgeous menu and wonderful staff
Debbie Ash . 2024-11-26
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Staff very slow. Food was ridiculous for price. Ordered chicken curry. Rice was so hard couldn't get fork through it, chicken like cardboard. Sauce itself was tasty. I think this had been sitting then warmed up. Wasnt freshly cooked. Not worth the money. Won't rush back.such a shame as it's a lovely pub.
Leslie Garrett . 2024-11-25
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Fantastic meal yet again, our server Alex went above and beyond to make it a special and memorable experience - Thank you
Tom Owen . 2024-11-24
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Really enjoyed our Sunday dinner and our deserts were amazing. Our server, Alex was very friendly and attentive.
John Daniels . 2024-11-24
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We would like to tell you about our lunch today. My husband has the Beef and l Turkey. Pudding each and tea and coffee. We were served by the delightful Eve. Food was to die for. Atmosphere was very relaxing. Lovely to see dogs with their owners. We are moving very soon to the area so this will be our local yey.
Carol Jobson . 2024-11-24
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Lovely Vintage Inns pub. Loads of open fires and tasteful decor.
Matt Heley . 2024-11-23
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Couldn’t recommend The Snowy Owl enough! We had 3 people in our group for a family sunday roast and we all cleared our plates! The staff were really sweet and attentive. Thankyou to Eden for being a great server!
Leah Swales . 2024-11-17
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Come here every so often and the Snowy Owl never fails to disappoint. I didn't make a fuss about it but it was my birthday and came for Sunday lunch. Eden our server was wonderful and would definitely recommend here to anyone.
Gary Willis . 2024-11-17
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Had an amazing lunch with my family, Eden was brilliant with our young daughter and very friendly!
Adam Fullerton . 2024-11-17
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Excellent service. Food arrived before drinks and the staff looked after the dog with water and treats. Couldn't ask for more.
David Bradford . 2024-11-16
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Menu had alot to choose from, it was a rather busy Saturday but service was still pretty quick and staff polite and friendly food arrived lovely and hot, I don’t usually go for burgers and I’m glad I went for something different as it was lovely : ) I think my mother may had said that the base of her pizza didn’t taste the freshest but she still enjoyed it Tables were clean, my only little criticism is it was abit cold inside and alot of surfaces were looking a alittle shabby certainly not dirty but in desperate need of a fresh coat of paint
samantha scott . 2024-11-16
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Just finished an amazing meal here. The food was perfect and the service from Eden was top class
Alex Thom . 2024-11-15
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First time here for a meal Friendly, clean and good selection to suit vegan etc
Marli mo . 2024-11-12
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Very warm establishment, delicious Sunday meal, friendly staff
Jean-yves CHEVAU . 2024-11-10
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Come here weekly for Sunday lunch, food is amazing and excellent service Served by the lovely Julie today ☺️
megan curtis . 2024-11-10
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Brilliant venue for a Sunday Dinner. Trio of meat was cooked to perfection. Excellent professionalism and service from Alex.
James Chevau-Dunkley . 2024-11-10
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Lovely food and great service from Beth. Both our children have allergies and they were very well catered for.
Karen Cowling . 2024-11-09
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Friday mid afternoon.. really busy ..good atmosphere.. excellent service
Dick Sainthouse . 2024-11-08
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Six of us had a very enjoyable lunch in comfortable surroundings. Excellent food and helpful staff especially our server Ben. We have booked to go back again in a months time
Pamela Tomlinson . 2024-11-08
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Lovely little country pub, cosy and welcoming. Our server, Sally, is an asset to the business, bright and energetic, very accommodating and helpful.
Holly Pickering . 2024-11-06
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Really nice food, great selection for children - the best I've seen. The staff were attentive, very friendly and helpful in recommending local attractions
AWalker . 2024-11-06
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Presenting yesterdays brunch of pulled beef brisket potato hash and poached eggs on toast! This is not just any food, this is Snowy Owl food! The service was equally as bad
Joanne Miller . 2024-11-06
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There was a dearth of both snow and owls. But the food and drinks were all fine. The service was friendly and I had a lovely refreshing quaff of Fentimans ginger beer.
Michael Airey . 2024-11-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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286 Opinions
Came for the Sunday lunch carvery. The staff were delightful. The beer (TT Landlord and another pale one) were beautifully kept. The pub has a welcoming and cosy feel to it The carvery was good quality and plentiful (we liked the plates with 'sides' on to keep stuff from falling off). Giant Yorkies! The meats were tender and tasty. It all sounds so good so far...but. Clearly the veg and spuds are kept under lamps so diners can help themselves to 'unlimited' portions, but the sad fact is that they just weren't warm enough - not actually hot - and certainly not 'piping' hot. It really took the edge off the experience for me which is a real shame as everything else was perfect. Easily solved too, for future diners, if the management and staff choose to do so. This review is getting 4* not 5*, purely due to this aspect.
80 Opinions
Lovely attentive, respectful staff .Fantastic views . Food good . Would recommend eating here rather than hotel
339 Opinions
Never in my life have I encountered someone as ill-mannered and discourteous in customer service as the blonde woman we crossed paths with whilst stopping here. Attitudes like that are something that will guarantee a customer never to return. Hopefully she can cheer up with the onset of the festive season and provide a more pleasant experience for future visitors.
1732 Opinions
Been for a carvery today and it was absolutely beautiful, the best carvery we’ve had! I don’t usually have beef but I’m so glad I did as it was extremely tender. Staff were lovely and accommodating. We will be back (has a carpark too which is great as parking in amble can be hard)