The Swan in Suffolk Coastal

I think the potatoes must have been there all day very hard to cut. The staff were lovely. First visit not sure if we would go again...

Excellent service, great, helpful attitude from staff. Food was quick to arrive and well cooked. Long time since our last visit but won't leave it so long till next time!

Food was bland, didn’t come out hot. Shane really. Would consider trying another time. But s lot of money spent for something I could’ve done better at home.

A super, yes really a super English breakfast. I've had many, but this was the best ever.

Me and other half went in on a Friday late lunchtime in April. Nice welcome when we got in and we were served immediately. We had frickles (tempura pickles-a revelation!) and halloumi fries to start followed by Chicken curry and Coley with Samphire and Asparagus. Lovely fresh ingredients. We'll be back.

The food was amazing. Plenty of parking, dog friendly. Good selection of drinks and the staff are friendly.

The baby changing is only in the ladies and in a tiny toilet about 3 foot wide. The changing table pulls down over the toilet and you can only reach your child from their feet. If the toddler wriggles its a choice of saving your child or saving yourself from being soiled. The bin is also unreachable once the table is down. There is no disabled toilet at all so obviously there isnt a baby changing in there so male parents are also snookered. I cannot believe such a big restaurant is allowed to have such bad facilities. No disabled toilet !! Surely some law is being broken ? ps the food and staff are good. But we wont be going back.

What an absolute joy in finding a pub with polite and helpful staff and great food. We could see how busy they were and expected a delay when we placed our food order. No need to worry as it was with us in 10 minutes.

It's a lovely relaxing place outbin the country food is great cooked to perfection 👌

Great place, good prices and good service. Recommended *****

We have had a couple of not so good meals here and decided to give it another try. Service was good and staff friendly and pleasant. However, vegetarian mezze was overpriced and consisted of too many olives, lots of rocket and not much else. Dip was bland. Fish and chips were very good and highly recommended. Open fish pie was inedible. Poor quality, overcooked fish, no cream, no seasoning. Quite frankly the worst I've ever tasted and certainly not worth £20.00. We were asked if everything was OK and felt obliged to be honest with the fish pie. Sadly no recompense was offered and we won't be eating here again. It's a real shame as this is such a lovely local place.

Love most of the Deben Inns. All dog friendly. Most, inc The Swan, serve excellent food. Staff always attentive & friendly

Fantastic breakfast either in standard or larger size Good service Great location

Had my grandsons birthday party meal here. 15 of us enjoyed first class service and food served hot and on time for all of us. So surprising as we all had something different off the menu. Fantastic. Thank you.

Great food, try their pie of the week you will not be disappointed.

Lovely place me and my bf been here twice now, food is on top form is cooked to perfection all home made, can book a table or just walk in. Service and food never disappoint us, staff are friendly and welcoming, they make sure everything is OK with your food, it's located in a Lovey area and quiet. Would highly recommend this place if you want to try a different place to eat.

Very nice big breakfast. good homely atmosphere.

It was for my father's wake. The staff were brilliant and helpful. Plus they laid on a lovely spread! Thanks to the swan 🦢

What a great pub . .....cant say anything negative. I will be back.

Lovely meal at Christmas time, fresh and tasted amazing. Thank you!

Starter "salmon" was sub-par but otherwise a lovely pub with great staff

Really well put together Christmas dinner. Everything was simply spot on!

Very good all round. No complaints at all

I love this place. They make both myself and husband and two dogs Coco and Layla super welcome. The food is always delicious but you’ll need to book as the dogs are only allowed in the upstairs restaurant. Highly recommend a visit and breakfast is great too

Went with a group of 20 (last min) and they were very accommodating. Every single person enjoyed their food.

16 of us sat down to our Christmas meal and found the whole experience was excellent. We were served as a group, the food was of high quality and the area we sat in was beautifully decorated. We were very well looked after.

Booked a table for a 60th wedding anniversary. All had the various sunday roast options and food was amazing with very generous portions. Staff all lovely and friendly. Highly recommended

Very pleasant dining pub. Nice ambience. Good menu choices with daily specials. Service very good.

First time visitors while going to Helmingham hall for the lights. Friendly service good variety of gluten free food. No hesitation in wanting to visit again.

I’ve been to The Swan twice and the meals are always a hit. The service is friendly and the ambience nice and homely 🥰

Service was very slow and they managed to lose our desert order. We were offered a free desert in compensation. Main course was excellent but the crumble left a lot to be desired. Lots of nice fruit but the topping was rock hard. Drinks were expensive £8 for a medium house wine seemed a trifle high to me.

My friend & I were the only customers in the restaurant for breakfast. The pot of tea arrived promptly , I asked for a jug of water which I had to get up to collect. Given we were the only customers in the restaurant we seemed to wait a long time. I ordered a vegetarian breakfast, the beans were barely warm, the vegetarian sausages were so overcooked & so hard which the waitress commented on when she cleared the plates, my friends bacon was so dry she couldn't finish her breakfast. If this is the best that can be provided given we were the only customer's thenit does not speak well & we certainly won't be returning.

Not really one to complain and was looking forward to having a Sunday roast for my friend's birthday. However, what a disappointment and what a let down!! The food was warm (didn't like to say as it was very busy) - where do I start! The roast beef tasted old and very chewy, roast potatoes were dry, as was the roast parsnip. Yorkshire pudding was burnt and dry. The only thing truly edible and tasty on the plate was the roasted carrot and the cabbage and gravy. Both my friend and I felt the same, although at first I didn't want to mention it to my friend through embarrassment. I have been to the Swan before and would say have been to quite a few Deben Inns and quite honestly this is the first time that the meal was not enjoyed, which spoilt the whole birthday meal really. Not happy.

Great breakfast, but too chilly inside, the heating needs turning up

We booked a table for a large group and I ordered their Swan breakfast special. I'm on a low carbs diet so I asked if I could replace some of the carbs for an extra portion of protein and they were happy to do so which is really appreciated. All the staff we interacted with were very kind and the atmosphere is very nice. Prices are reasonable and the food is above your average pub food but nothing exceptional. Would definitely recommend and probably come back at some point.

We Was disappointed with the meals,steak would have been better from aldi.The burgers was tasteless,we all had the apple and pear crumble it had a bit of crumble on top but mainly breakfast cereal put on top.Custard was nice drinks and service was good.

Black pudding scotch egg. Eggsellent. Great, friendly service. Waitress was able to answer questions about food confidently. Food was hot and tasty

Went to a 50th wedding anniversary food was amazing

Lots of variety on the menu. The portions are are above average size-wise. Not the cheapest place to eat but the quality and quantity offer good value for money. Service is friendly and attentive.

Nice beer garden to get away from the snobs inside

Lovely fish pie. Good gluten free range.

We visited The Swan for my mums 80th birthday and had the most fabulous lunch. The staff were really warm and welcoming and the food was delicious, would recommend the cold seafood platter. Also a plus being dog friendly so we could bring our puppy too.

Lovely place with lovely staff, definitely worth a vist

Part of the Deben Inn chain. A nicely laid out restaurant, with good food at reasonable prices. Food is varied usually have a fish of the day etc. Jan 23, went for breakfast still excellent, although shouldn't have eaten it all!

Wow, what an absolutely stunning pub!! We had lunch before going away for an anniversary weekend and what a way to start it!! The food was incredible, the staff were fantastic, and we will be going back for sure! 10/10!

Really good food, children's portions a good size and tasty

I visited with my mum and grandma for a birthday lunch. I ordered the vegan pearl couscous salad from the main menu and the bread & balsamic vinegar from the nibbles menu, the portions were generous and definitely value for money. Food was tasty. Staff very friendly. The indoor dog friendly area was also a bonus.

Excellent meal, service very good

Great pub with great food, we were 2 couple dining together on a Sunday evening. We had pre booked and the pub was very busy when we arrived. The food was amazing especially the seafood platter , I had the small portion and it was huge !! There was lots on the menu unavailable like the roast beef, but obviously they has been busy. I have rated a 4 because the food was great but service was very slow and they were not busy at this stage so no excuse, would have given a 5 stars for food.

Five of us visited for family birthday meal we all agreed that the food & service was first class Sarah even thou the pub was very busy always had a smile we highly recommend

We like The Swan at Westerfield. The staff are friendly and still stop to talk to you when they are really busy. The food is delicious. We like to eat at The Swan regularly. It is a busy venue.

Excellent pub with good service and excellent food. Visited twice in the space of four days. Can thoroughly recommend the Fish & Chips and my son loved the Burger. Location is nice, ate inside both nights but there is outside seating as well.

Back again & once again very good 🤷 😌. 4 of us had a meal & all were good, nice & hot! The real pull here is 'the staff' they are happy to help. Not intrusive but there when you want them & happy to have a natter. Well done ladies😀😀😀

Fantastic pub. Really good staff. Food very tasty. Can't fault it.

Excellent place for individual meals and functions

The Westerfield Swan used to be a great pub and I used to attend there a lot with friends over the summers. HOWEVER. I will NOT be attending again after today. I ordered the cheese burger and it looked like it was fresh out of a burger van with bun being poor quality and the cheese inside was that liquid type. The beef was under cooked and all round looked like a mess. To top it off the coleslaw as so poorly served. Didn’t realise we are living during times we have to ration. I’ve attached photos as YOU wouldn’t believe me if I said that was £16.95

Great breakfast with high-quality ingredients. Bacon was cooked to perfection. Decent coffee and pleasant service. The only letdown is cheap vinegary condiments. Nice beer garden. Highly recommend.

Our server Courtney was amazing. She should be voted employee of the month and given a raise to £7

Always love the Swan. Will always go back. The food was delicious 😋

Tasty food a good choice on the menu speedy service and friendly staff

We went for dinner last night. The place was packed (which may have contributed to the problem). Service took forever and whilst our starters were fine, our mains were poor. Mixed grill, ribs and a burger all dry and tough. It was as if they had been prepared a while and had been sitting under the warming lamps. Meals were left unfinished and there was zero engagement when I went to pay, no-one asking if the meal was ok etc infact the staff seemed overworked and stressed all night. At £125 for 3 people, I expected better.

Amazing service, and excellent knowledge of gluten-free, cross-contamination and dairy-free. They make it feel easy and like ordering food as someone that doesn't have so many gut issues! Thank you and we will continue coming back.

This is a lovely and cozy pub to eat in. There is also a beer garden outside. The food is good with very generous portion sizes. My wife loved the beef short rib in particular which had lovely seasoning. The only dish we had which was quite plain was the kid's burger: the patty was just a bog standard, mass produced one - I'm not surprised my little one gave it a miss. Overall, everything was good and we would definitely come back

I had the venison pie with chips and veg and It was lovely will definitely go again. It's also dog friendly.

Food was OK. My burger was great the wife's fish not so good

Great service - friendly manager secured improved seating when there was table availability. Fish and chips were very good ...nice open venue.

I had a full breakfast as part of a group. The whole group rated the food and the service as excellent. We have already booked again.

Great evening. Food was lovely and lots of it. Service great and efficient. Lovely all round

Unfortunately this visit proved not to be at the same level as previous visits. Service was ok but the food was decidedly below par.

A favourite of a family member. Pre-Booked to celebrate an 82nd Birthday. No mention at the time of booking of kitchen works in progress meaning a limited menu. No contact between booking date and yesterday to advise of a limited menu. On arrival, advised of a limited menu. Very few options. We had taken the time to peruse the menu on line and the rather delicious looking specials regularly posted on social media to consider our food choices prior to arriving only to find out none were an option on the day. A surprise 82nd Birthday treat was not the special occasion we had hoped and marred by the lack of choice and lack of communication to us as customers prior to. Had we been made aware we could have made a choice as to reschedule for an alternative date or perhaps go elsewhere. Poor customer service.

We were a large party of 25, we placed our order in advance. No issues all food was lovely, presentation and taste no complaints. Was very busy all tables full must to book in advance

Never been there before, but will go back again.

Delicious meal. Staff friendly and helpful. The Swan is a lovely place. Quite busy.

Great food, service and parking. Can accommodate lots of people eating. Really nice food, we will come again soon. 10% discount with app was good

It's a dog friendly pub which for anyone scared of dogs maybe a turn off. As it was there was a quite yappy one when we were there for breakfast which was a little annoying. But overall the food and service was good. £14 for small breakfast and a coffee which is a little on the high side.

Not a great meal. Starter was nice but main wasn't

Came here to celebrate my parents 60th wedding anniversary. Food was lovely. I had the sharing seafood platter with sweet potatoes so filling. I had the cheese board. Massive but very nice. Thank you

All was excellent, if a little pricey for a Monday lunch.

Waitresses worked hard and patiently. Proctors sausages disappointing; spoiled by excess salt. The venue is generally pretty good at supporting dietary restrictions. A reliable place to take a group.

Very friendly staff good selection of beer and wine food was very nice we had roast beef dinner our son and partner gammon everything was cooked nice definitely would recommend

We came here for a midweek lunch as a group of ten. We arrived early, but our table was ready and we were able to have drinks and peruse the menu. Food was delicious and staff were all great. After preparing for a huge bill, I was pleasantly surprised at how reasonable to prices were! Great value for quality food.

I've been here a number of times and have always been impressed, whether it's the service or the food. The location is set in a lovely quiet village that's easily accessible. The restaurant itself is very cozy and feels very much like a home from home, the staff were very attentive and friendly and the food is both delicious and comfy. I would definitely recommend visiting here.

Food was great and good atmosphere

Most enjoyable night out with a group friends. As usual it was busy even on a Tuesday night in February. The staff were very helpful and professional in their manner. The food was up to it's usual high standard.

Another very average meal at a Deben Inn. The Sunday lunch was sizeable but the rubber hard roast potatoes and dry meat, both Lamb and beef were, disappointing. Deben Inn group ruining great pub locations Suffolk wide. Find a real independent gastro pub to avoid frozen food and a poor meal.

Nice food, pleasant surroundings and attentive staff.

Had a pleasant evening with my friend, food not bad but would welcome smaller portion main options, rather than choosing sides, which wasn't a problem for the pub. We were well looked after and our waitress put candles on my ice cream as it was my birthday, which was really appreciated.

A very enjoyable experience. The best in a long time. You can tell when you walk in that it’s going to be great. The staff were happy and inviting. The food was well cooked and enjoyable, the service was great with the staff very attentive. All in all a great experience. Will be coming back and recommending the Swan to friends.

The same as all the Deben Inns group, food is delicious at a reasonable price. The staff are friendly and helpful. Lovely atmosphere.

Love readying through some google reviews before I leave a comment, still seams like everyone is a Micheline star food critic. The food was very good and price resembles that perfectly, happy good pub grub with a more upper class twist on it. drinks a little steep but the service makes up for all off it the team are fantastic and really go out of there way to make you feel like your the only customer in there. will be returning as I couldn't be happier with how we were treated.

You need to love this place ❤️Amazing food, great service and great atmosphere. We definitely going to visit again and again ☺️

It was ‘nice’ Had to preorder, given a scaled down menu however on arrival it was clear the full menu was available. We were a party of 9 and no one ordered starters as they were all a bit meh, had we have been given the full menu we all would have ordered starters. We had to wait 15 mins to order drinks and a further 15 mins for them to arrive. Food was good, but let down by front of house. We would have spent a lot more money if the full menu had been given and if service had been faster. Won’t be hurrying back.

Had a fantastic meal out tonight, great food selection especially for vegetarians. Can be a bit noisy on the weekends as its a very popular place.

Very good food, good service and nice atmosphere and good price for food and wine

Excellent food, cheerful and efficient service. We were a group of 11, well looked after throughout our visit

It was very good and the Staff were very nice.

Enjoyed a birthday party with friends on a really rough January night, but a.warm.welcome in the pub. Excellent portions and dog friendly.

Wonderful Christmas Lunch, great service with a smile

Two couples plus two dogs one large and one small. A delicious meal. Homemade soup for starter was scrumptious and from the specials board sea bass resotto and tia green curry (v) also burger and scampi and chips. Chips looked delicious food is really well presented and exceeds expectation on flavour. we all thoroughly enjoyed our meal . service was outstanding. This pub / resteraunt is truly dog friendly not just dog tolerant. We were all made so very welcome.

We had our Christmas lunch here this year. Had a table for 6. We would like to thank each and every one of the team at The Swan who worked their socks off. The chefs and kitchen staff, waiting staff and everyone else.....it worked like a well oiled machine. The food and service was faultless. As a result, we tipped accordingly and I hope other tables did too. Those people gave up their Christmas mornings/afternoons, to enable us to enjoy ourselves. Thank you so much 😁👏👍