Based on 800 opinions finded in 1 websites
Based on 800 opinions finded in 1 websites
Nº 317 in 477 in West Berkshire
Opinions
Always great food with friendly and attentive service. The gyro on the Mon to Wed special has been out of stock for ages, which is a pity. Great that it has both vegetarian and vegan options.
Lauren Hill . 2024-10-09
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We booked for a party of 17 at relatively short notice. The staff on the phone & on the night were efficient, helpful and friendly. We were asked to preorder (due to size of group) which made things so much easier on the night and I was able to provide this by email. The food was fantastic, served in a timely manner and presented nicely (no negative comments from 17 people - no easy feat)! Bar staff were great and the chef did a fabulous job. The prices of the meals were extremely reasonable - meaning I was able to give a bigger tip than normal (hopefully went to those working that evening). Tired building and exterior but did not negatively impact our experience. Would highly recommend a visit.
Jess Stevens . 2024-09-29
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We didn't actually come as we was traveling to see family and they told use to ring on the day, my husband run in the afternoon and was told they couldn't guarantee there will be a chef, so we went else where, How can you run a business like this with not even taking the time out to let us .know, get it sorted out
liz johnston . 2024-09-28
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visited again with family and we had such a fab time, again the food come out really quick not long of a wait at all, the staff are really friendly to talk to and I can see they also have some new people working there as 1 needed a little bit of help due to cocktail I ordered, but will be back in again as it’s lovely there and they always make me and the family feel welcome
Mr Branson . 2024-09-23
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Great service, delicious food, and reasonable prices! The staff is very welcoming, they accommodated our request to move the booking earlier without problems.
Natalia Marcu . 2024-09-21
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Nice pub brilliant staff very nice food would recommend 👌
tim howard . 2024-09-16
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Stopped by just for a drink, very polite staff and reasonable prices.
Arbenita Hoxha . 2024-09-08
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Only stop over for a drink 🍸 all what you need for drinking.
Leon Thorne . 2024-09-07
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Staff are very friendly and good natured.
John Willson . 2024-09-05
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Lovely food had a very long wait
Tammy Druce . 2024-08-25
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Nice food. Till service can be a bit slow when busy.
Robert Cook . 2024-08-22
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Monday afternoon / evening thought would be quiet which it was but jheeze 1 and a half hours for kids pasta and fish fingers parents waiting still. gone to bar for refund waste of flipping time angry wife. Thank you swan !!
Christopher Little . 2024-08-12
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The Swan in under new management and I must say, we were very impressed, Rebecca was a fantastic host and kept us updated, it’s was lovely to see someone that was concerned about her customers, will definitely be going back .
Jeannette Tomlin . 2024-08-12
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Came in for dinner and was greeted by josh who was so friendly and helpful. My food was spot on. will definitely be back and would recommend to anybody.
George Foster . 2024-08-08
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Had a realy nice visit, the pub looks realy nice and fresh.
dumitru Minca . 2024-08-08
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Pubs looking great new staff new manager great atmosphere also lovely garden to enjoy in the summer
John Harrison . 2024-08-08
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We have been in Newbury visiting recently. Last year went here to find it closed due to lack of staff. Today went at 19.45 to be told food finished. Web page should make that clear. Also drinks menu makes no mention of beers or larger! As a shareholder in m&b all very disappointing not surprising Spoons are doing better!
Steve Bucks . 2024-08-05
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At first, we thought the Swan was a lovely place for people to spend their time with family and friends. We ordered our food, it came in a reasonable time, and then it happened... A fly was on our table, going into glasses and on plates. Can't say I saw really impressed with this, as flies have a tendency to leave their waste on our food. And, to top of off, someone was unconscious on the bar floor, making my children uncomfortable. Really hope that you can learn from this traumatic experience. xx
Jessica Oates . 2024-08-04
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Food was hot. staff were really helpful when we had a query on missing onion rings on the plate. Meal was cooked to how we ask for
sandra goodie . 2024-07-19
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Owen is very polite and amazing at making cocktails. All staff are friendly food is amazing. Very recommend them
Nickola Norris . 2024-07-06
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Food was really good, and prices excellent. Thoroughly recommend.
Sharon Watton . 2024-06-30
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Varied menu, good food and nice staff.
Alison Skye . 2024-06-24
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Amazing food and brilliant value for money definitely recommend
Luke Hall . 2024-06-21
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Great service and lovely food, and all the staff were so nice and helpful
Debbie Armour . 2024-06-18
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I came in Sunday with my family and had a delicious meal even tho they didn’t have pineapple for the gammon it was still delicious and the pudding was very nice but couldn’t eat it all
Willow Turner . 2024-06-18
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Nice pub nice atmosphere and reasonable prices
Ben McC (Bob) . 2024-06-14
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Good food, good prices and the staff are always willing to help
James Jardine . 2024-06-09
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Brilliant service Friendly staff
Joshua Brown . 2024-06-09
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I ordered a really delicious chicken Tikka masala with rice. Really yummy. The manager was polite and asked if I had any allergies. It was busy but the wait was short. Really happy with the restaurant experience.
Mary Veloz . 2024-06-03
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I love coming here for Sunday lunch. Lovely dog friendly restaurant that serves good quality decent priced food . Always welcomed by the pleasant And friendly manager and always served by equally friendly waiting and bar staff
Jim FIsh . 2024-06-02
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Ignored for 15 minutes waiting to be seated to then be told no bookings being taken as no staff in to serve food. Ridiculous for a Sunday, it wasn't even busy, and would've appreciated being told when we walked in.
Kayley Netting . 2024-06-02
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Had the most amazing fish and chips - so fresh and great value - staff are all very professional and had great service!! Wished we lived locally as we’d be back often and regularly!
Jennifer Alexander . 2024-06-01
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This place is absolutely amazing the food beautiful staff the manager there's not one bad thing I can say thankyou very much 😀
Alison Humphries . 2024-05-30
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Really great fish and chips, would have again and again: Good portion, nice and crispy batter, fresh, tasty and hot. Lasagne was ok, but wasn't great, could do with better sheet pasta and beschamel sauce. Mon to Fri main meal special for two is really great value for money. Super friendly staff 😎👌🏻 Cocktail specials look good on paper, will need to come back to sample them.
Ryan Hill . 2024-05-29
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Booked a table online last minute for myself and husband. Ordered food quickly even with a young girl training. Food came out hot and full of flavour. I had the gyros and my husband the ultimate curry plate which he thoroughly enjoyed. Ordered drinks from table which came at a reasonable wait time as seemed busy. Staff are always friendly and cheerful.
Lezley-Ann Rudge . 2024-05-27
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Great Visit, will definitely be back! Served by a trainee who was overseen by the manager and served very quickly and courteously, food was delicious and served in a timely manner! All staff members were very polite, patient and couldn’t do enough to help. Amazing all round service, coming back very soon!
Andrew Rudge . 2024-05-27
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Good value for money and the food was amazing. Also every member of staff was welcomeing. 100% want to come back again
Nathan . 2024-05-22
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Nice place,rubbish food app that doesn't work nearly walked out because of it...worth presavaring with as the food was good. Great young lad with pinkish hair behind bar knows his job well. Would call again if in the area.
rob k . 2024-05-22
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Fantastic service, great team, always puts the customer first
Arron Short . 2024-05-17
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Lovely family pub. Best Stella in newbury
Tommy Cooper . 2024-05-16
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I visit the Swan regularly and I'm never disappointed, the clucking hot stack is awesome, and the new menu brings a whole new level.
Martin Cutter . 2024-05-16
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I took the family out for dinner and the staff were fantastic and welcoming the food was great and was very prompt I would recommend this to anyone
Stephen Carter . 2024-05-10
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Had a lovely meal with my two fussy children we all enjoyed the food and the staff were very helpful
Karen Clarke . 2024-05-07
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Lovely family meal. Great food and service!
Meaghan Ebbage Taylor . 2024-05-06
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Lovely atmosphere. Went for sunday lunch. A place where you dont feel awkward with the children. Staff were helpful. (I think) the manager was happy and helpful.
Rhiannon Ebbage-Taylor . 2024-05-06
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Bank Holiday Monday, lovely greeting. Great service and didn’t rush us. Was a great experience this afternoon.
John Gunman . 2024-05-06
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Love coming here. The food is always good with plenty of choices. The best thing is the staff, they are so friendly and helpful and you always get a smile. I just want to mention Becky as she is so lovely & very helpful.
Trish M . 2024-05-04
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I came here the other night , had fish and chips the food was amazing , the service was amazing and I highly recommend it to anyone who is in Newbury. The atmosphere was absolutely fantastic the staff was helpful and helped me decide my choices.
Levi Jackson . 2024-05-04
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Extremely friendly staff and great food I would definitely come back
Stacyan Nichols . 2024-05-04
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Had a fantastic day here came from London what a perfect place to stop off manager Owen was very open and welcoming 10/10
Owain Thomson . 2024-05-04
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👍🏻👍🏻 great place. Good drinks. Lovely staff! 100% recommend xx
Kerry-Leanne Wallace . 2024-05-04
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Came in for a meal with my partner and family. The food came out in good time and the food was really tasty. Would come back again.
Owen Deli . 2024-05-02
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Had dinner with my kids, amazing food and came in a very reasonable time. Definitely will be coming back.
Rebecca Smith . 2024-05-02
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Good place go for pint after work.
karandeep singh . 2024-04-25
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Manager rude. Does not acknowledge customers or greet them. Very unfriendly. Furniture also in disrepair. seats collapsing.
Seven T4 Media Ltd . 2024-04-25
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Staff were very friendly but the service was let down by the time it took for our food to arrive. 1 hour it took and the pub was not busy. After 50 minutes we enquired about our food only to be told it was being plated up and then it didn't arrive for another 10 minutes. This was on a quiet Tuesday evening. Very disappointed.
Phillip Stevens . 2024-03-28
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Good choice on the menu. Lovely and friendly staff. Excellent value for money. (Only criticism is that I never received my birthday gift from you )
Marina Gamblin . 2024-03-26
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Waited over an hr for food ,want told how to order,when food finally arrived chips were cold ,other bits of food charred ,daughter ordered a medium rare ,when served it still had a pulse lol
Jo Rodgers . 2024-03-24
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Good sizzling dishes, reasonable prices. Child friendly. More variety in the veg with sizzling dishes would be nice. Only had onions and peppers. Food arrived quickly. Had a free drink with the sizzling app although staff took payment before I could use the reward scheme. I will make sure to use it next time.
Sonya Fisher . 2024-03-16
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The food was great, good portion sizes & great value for money. The staff were fantastic and friendly.
Marc Pollard . 2024-03-13
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The food was lovely and staff friendly but the waiting time for the food was too long
Clare Long . 2024-03-10
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The Stella is supercharged. Top boozer.
David Herdman . 2024-03-08
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I’m so sorry but my visit was so bad they didn’t have the food we ordered 3 times then when we got food hour later 1 from are party got the wrong order and waited a further half hour I don’t no if changed staff again but 2 party’s of four walked out because they didn’t have any food they ordered this was so appalling this visit and has put me off going back such a shame used to love going here
Jackie Perris . 2024-03-03
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Can get busy the staff are good. Food portions are on the small side but very tasty.
roger quartermaine . 2024-02-27
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Amazing food, but unfortunately, since delivero and just eat have started, the quality in the restaurant is just not the same with the food.
Sky Findley . 2024-02-17
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Tasty, delicious and quick served meal. Huge range of drinks and food for everyone. Friendly staff. Would recommend for night out or meal with friends or family.
Magda Nowogórska . 2024-02-11
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Good atmosphere, friendly staff. Also the food is nice, would really recommend.
Hannah Chapman . 2024-02-04
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Really disappointed, less than half the menu available on this visit.
chris Anderson . 2024-02-01
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Lewis who served our food was amazing…so good with the kids and really lovely person…based on that alone we would definitely be back….there and then 😏xx
Laura Allen . 2024-01-30
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Cheap drinks, a bit like a hungry horse. Lots of drinkers and kids
Mitch Hoare . 2024-01-27
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Great food. Very friendly service. We took our autistic son with us & the staff were very helpful & understanding.
Gavin Patterson . 2024-01-27
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Friendly staff, sensible prices and the food was really good.
David Sylvester . 2024-01-26
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Didn't even get chance to try food and drinks as when we turned up they said they couldn't accommodate 9 of us as they have a large party of 14 booked😩 Definitely won't be trying this place again.
Sarah Lomas . 2024-01-23
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Bad experience. First off waited 45 for main course even though they only had 2 tables in. When it came out it was not very nice. When we had finished we had to wait over 25 minutes before we went to get a refund on our dessert as the girl behind the bar was too busy feeding herself and on her phone. Sad to say we won’t be coming back after about 4 years of being amazing and coming very regularly. Massive disappointment
Richard Dobson . 2024-01-23
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The meet and great, is a massive pro- I come here with family, for either food or drinks and it’s one of the best restaurants I’ve been to! The staff are so welcome and friendly that it’s rude to not ever return again, I see they often take in a large amounts of tables which is cool! the regulars are very nice people to talk to! Thankyou so much! I recommend in the long run! Foods fab so is the staff, best sizzler yet ❤️
Lewis Belfield . 2024-01-21
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Only dropped in for drinks & desserts. Helpful staff as we didn't have reservations, but found us a table for 5. Ice cream sundaes to die for.
Rod Chittenden . 2024-01-16
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Helpful and friendly staff, service was good, food good too.
Jim Bartholomew . 2024-01-09
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Amazing food amazing staff they make you feel welcome we booked for 8 people and they were amazing with us 100% will be coming back for food and drinks definitely give this pub a 10/10
Kirsty Lyn . 2024-01-06
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Came for an anniversary meal, and can’t fault it, the staff are really friendly and helpful, Lewis and Charlie was very helpful and made us laugh throughout the night. The food was amazing and was quick being brought out, the restaurant has a good atmosphere and was really quiet when we arrived, they are also very accommodating to young children, would 100% recommend.
Elisha Stephens . 2024-01-05
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Very enjoyable visit, food excellent.
petronella lawrie . 2024-01-04
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Visited this venue after some retail therapy found a table decided what we wanted to order and then on visiting the bar was told no walk ins, all tables are booked. There was no notice to say this, but i am glad i didnt stop there for food because the place seemed quite run down. It was quiet on first visit and then after I had found another pub to serve us great food this pub was still looking dead with no atmosphere on my way back past.
Tracy Drane . 2023-12-31
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The chicken was very dry and chewy , also waited 50 minutes for deserts and there was only 2 tables that was having food , so there should of not been a delay on doing deserts as they had already had there meals
Debbie Whitton . 2023-12-19
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Lewis was a legend. Made to feel so welcome. He needs promotion. Absolutely lovely young lad
Lisa Dodge . 2023-12-15
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Great atmosphere and staff were friendly. Enjoy our lunch here
P L . 2023-12-13
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Nice pub, it's what I would describe as a real English pub. Good beer and good service. I didn't eat but I'll bet it would be good . Maybe next time because there will be a next time.
Michael . 2023-11-22
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Great service, polite staff and tasty food.
Paul Leslie . 2023-11-18
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staff incredibly pleasant. bar staff even remembered my correct order when I misremembered it.. very intuitive 😊 they made the worst tinder date of my life incredibly smooth by hook or by crook 😂
Brett Clay . 2023-11-18
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Great lunch with family. Booked my table for Christmas day.Highly recommended.
c b . 2023-10-24
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I really like this pub and restaurant I never had food here. I simply enjoyed the nice atmosphere of the place and I will call nxt few weeks more cos I work in the area atm. Staff are polite and good customer service . Newbury is a nice place and this establishment do a good job and services are very good..
Luke Williams . 2023-10-14
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The team there today were fantastic, they were very helpful and empathetic with mine and my mum’s specific dietary needs. I can imagine it’s quite a pain to have us as customers! 😂 But throughout they were very helpful and the food was great!
James Kingham . 2023-10-13
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I was looking forward to my meal only to be extremely disappointed ...... As the chief had put salt on our chips NOT EVERYONE LIKES SALT I was told by my gran you can add salt, but you can't take it off of a meal
pauline holman . 2023-10-06
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I came in with my partner and daughter for a drink and we were welcomed as we arrived. The team looked after us really well and we really enjoyed our visit. We will definitely be going back again. Thank you
Jackson Hockley . 2023-09-29
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Good prices, great food, friendly place. Would definitely recommend going
Daniel Padwick . 2023-09-29
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Lovely garden to have a quiet drink with the paper. Team were really friendly and nice to be dog friendly. Would recommend.
Susan Deli . 2023-09-29
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We went in tonight for a drink and eventho it was busy, we were welcomed and made it like they wanted us there. We will be returning as it is such a lovely team there.
Beth F-t . 2023-09-29
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Amazing pub and staff. Food is unbelievable value and the pool table is decent too! 5 stars from me
David Driscoll . 2023-09-29
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Very kindly, professional and quick service. Delicious food and value for money, big portions
Sabina Adamiec . 2023-09-28
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Staff are always friendly Food is always good quality and well priced.
Ash . 2023-09-27
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Lovely day for a beer/wine outside pre rugby.
Samantha Ward . 2023-09-25
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It says in the price , it’s cheap and cheerful! But other than that it’s a good deal and a decent pub
Coby Coburn . 2023-09-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Ordered a delivery through deliveroo, correct pizzas on the receipt however wrong pizzas delivered. Tried repeatedly calling the restaurant over 30mins, and left a message for a call back however no response and no callback. I hate pepperoni pizza and got stuck with 2 of them.
121 Opinions
First time here. Took my mother out for breakfast and was not disappointed. The owner and the food was great. Defo will go back.