Based on 2.017 opinions finded in 3 websites
Based on 2.017 opinions finded in 3 websites
Nº 573 in 810 in Richmond upon Thames
Nº 97 of 141 Other cuisines in Richmond upon Thames
Opinions
Twickenham used to be great for pubs, now sadly they're losing touch ending up as at best mundane, and worst as simple booze dives. This one still has what it takes however. Putting the excellent range of beers (though often interspersed with somewhat trendy 'craft beers' - still a bone of contention for the real ale buffs) to one side for a moment, the pub retains it's original character. Real fires in winter, decent (rather than beautiful) garden for summer. A turntable for music (!) - and then that played at a pleasant volume. Staff are helpful, informed and hard working. Food looks tasety (I haven't tried it but it seems well prepared and unpretentious), and good value for money. Snacks are pricey - but then show me a pub where they aren't. True this is a real ale lovers CAMRA type pub. But the friendly staff and, lets not forget, the friendly, sometimes eccentric, local clientele, make this a welcoming place to go for a quick drink or an evenings relaxation. Well worth a trip.
Grumpoid Nobby . 2024-10-22
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Nice little pub Great selection of beers and Ales Went for rib night pleasantly surprised Good value for money
Ryan McEwan . 2024-10-20
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This pub is great at catering for everyone A+++
Jack Worrall . 2024-10-19
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Excellent roast before the rugby, staff were super, found me even though I gave the wrong table number (thanks Daniella!). Excellent selection of ales, lagers and ciders. Would recommend 😎Super dog friendly as well!
Fraser P . 2024-10-13
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Amazing pub Food was fantastic and Danielle was 10/10 amazing service and just genuinely lovely
alice coker . 2024-10-13
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Delicious food, great beer selection and service
Alex Paul . 2024-10-13
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The best roast in Twickenham! Also kudos for the amazing lineup of ciders on draft, which is so hard to find in London! Special thanks to Tom on the bar for serving us this evening! One of our favourite local pubs.
James Alston . 2024-10-13
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Great food and super good service by Daniella!
Urban Lindh . 2024-10-13
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This is a great pub with excellent traditional food, pie and mash and roasts are tasty. This is backed up by a great selection of ales and perfect pre venue for rugby. Served by Daniella this time, who was friendly as are all the staff in my experience.
Simon Perry . 2024-10-13
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Best vibes and roasts in the world. DANIELLA ROCKS!!!
Stephanie Ruys de Perez . 2024-10-13
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Unreal roast servings, the pork belly is *chef's kiss* we had their sharing roast and wow. That is a lot of very good quality food. Lovely cosy pub atmosphere. Amazing selection of ciders and ales on draught. It has quickly become our local.
Abby Forman . 2024-10-13
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I had the best roast dinner at The Sussex Arms! Our host Daniella made our experience that extra special. Will be coming back :)
Ro . 2024-10-13
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Cracking pub. Best in the district. Great selection of beers, all kept well. What more could you want!
Stephen Hurton . 2024-10-12
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We come for the quizzes — always a great time! 😄 Often served by Daniella who does a fantastic job. We also love the cat and the eponymous beer :) 🐈⬛
Lucia Karageorghis . 2024-10-09
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Love the pub quiz!! And the host ❤️
Kate Mortimer . 2024-10-09
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Great service from Daniella! We will certainly be back! Excellent quiz night!
Mike Rickard . 2024-10-09
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Great service and nice food from Daniella
Ewan Davidson . 2024-10-09
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nice odd ball pub not at all like any other in the area as it's cool. a million beers, vinyl playing classics, good vibe, garden and food and fantastic staff. Heated beer garden area, live sports and beer festival events.
Willi Gee . 2024-10-07
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Great beer as always, great food and great welcoming atmosphere. Have been coming here for years and will continue to do so.
Matt Hilsden . 2024-10-07
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Lovely little spot for a lazy Sunday roast! Great energy inside makes for a relaxing time. Ella and the team's service was top and we'll definitely be back again soon!
Edward Valentine . 2024-10-06
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Great pub with friendly and knowledgeable staff. Food has always been good, music is a good selection without overwhelming conversations. Worth five stars all round despite the recent addition of football on the screens.
William Gillingham . 2024-10-06
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Brilliant as ever. Tasty Sunday lunch made quickly with the ever expanding range of beer, cider etc to choose from. One of the best venues in Twickenham! Daniella one of the many great members of staff!
Will Hill . 2024-10-06
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Fabulous birthday roast lunch served by the lovely and efficient Daniella. Great to have this local pub on our doorstep.
Ellen Keegan . 2024-10-06
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Proper old fashioned pub. Good food better beer. Been coming for 10 years
Graham Dow . 2024-10-06
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On a busy Sunday we enjoyed a family roast. Lots of locals and a general buzz. Daniella and the rest of the staff were genuinely friendly. Looking forward to our next visit
Sophia Siddiqui . 2024-10-06
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By far and away the best ale and cider selection in the area. Food is cracker, staff are great. Come to this pub
Duncan Holmes . 2024-10-04
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In a quaint little town, where the locals all cheer, Lives Paul the landlord, with a pint and a beer. At Sussex Arms, he rules with a grin, Pouring joy in a glass, letting laughter begin. With a belly like jelly and a laugh like a bell, He knows every story and every tall tale. “Another round?” he shouts, with a wink and a cheer, While the barflies all nod, “We’ve got nothing to fear!” His pub’s filled with characters, quirky and loud, From the poet with dreams to the shy, blushing crowd. He’ll tell you a joke that’ll make your sides ache, Then serve you a drink that’s not meant for the faint. “Just one more,” says Sue, “it’s a tough week, you see.” “Sure thing,” grins Paul, “but just don’t blame me!” With each clink of glasses, the night rolls on by, As Paul spins a yarn that would make old dogs cry. So here’s to Paul, the pub’s jolly king, With a heart full of laughter and a flair for the zing. In the Sussex Arms, where the stories run deep, He raises a toast to the joy that we keep!
JeanPicardTheThird . 2024-10-04
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Paul and Jo are excellent hosts, delicious pints of pavement press on tap. Twickenham's finest, I shall return!
Mark Robinson . 2024-10-04
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We held a wake here on a Monday afternoon. In planning and preparation the staff could not have been more accommodating. Meeting our requirements of all the foods we know our departed would have loved. Jam scones, Fancy Fondant's, Smoked Salmon etc. Pink Prosecco to greet our guests. It was all perfect.
Paul and Sarah New . 2024-10-03
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Pubs good, foods good, drinks good, Toms good
Daniel Elvin . 2024-10-02
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I love this pub!! I’ve been coming here on my London holidays since 2011. The staff is excellent. Daniella and Paul have been amazing this week. Paul even tapped my favourite porter from Titanic (plum porter). I’m here once a year and wouldn’t have cask ale anywhere else in Twickenham.
bruce alford . 2024-10-02
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Paul and Daniella were brilliant. The food and drink were exceptional.
Alex Baxter . 2024-10-02
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Down from Yorkshire for a bit. Excellent pub scran! I had the pork kebab, rich was tasty and filling. And the range of beers here is splendid. Thanks Daniella and the gang!
PM OfGuiseley . 2024-10-02
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My favourite pub and my 'local' even though it's a 30-minute bus ride away. Great staff too.
Richard Wilson . 2024-10-02
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Tom is a person who is good at being the barman and the bar is good
Tree walker . 2024-10-02
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First time there for a celebration for family husband liked all the beers that was on offer would go there again staff very friendly
Patricia Roaf . 2024-09-30
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Great place to go for lunch before the quins match. It gets really busy on international games days so make sure you pre-book and get there early! Toilets are decent and clean. Small children's play area is nice for our two to go and play. Great atmosphere and the chef is very good with gluten free. On a previous visit he came out to chat to our gf party member to advise. Really impressed. Great selection of ciders, lagers and ales on the taps as well.
4front Electrical Ltd . 2024-09-29
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My first visit to this beautiful, atmospheric pub and it’s instantly one of my favourites anywhere. The cask ale is perfect and the pub is just so charming and comforting. It’s a perfect place to spend an afternoon.
Mark Ollerton . 2024-09-27
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First time in the Sussex Arms, was welcomed by regulars and the bald guy behind the bar. He talked me through all the different ales to find one I’d like, and the pint was lovely. Had a steak and the meal was cooked very well. Would come definitely come back
Joseph Quick . 2024-09-26
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The manager was nice enough to give us a different beer on the food deal. The staff are all lovely and 80% are called Lauren. Good times!
Boris Man . 2024-09-24
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Excellent beer selection with knowledgeable staff, a lovely garden and wicked food!! I will be back
James . 2024-09-24
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What a lovely pub great selection of ales and ciders. The food was really good. There is a huge garden at the rear and the pub is dog friendly 😀 . I would highly recommend this pub.
panthermannn zug . 2024-09-23
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Probably the BEST pub for a Sunday roast, not only because the food is wonderful! (Pork belly is the fave) but because everyone is so lovely. Got served by the wonderful Kyler, and the manager Paul popped round our table also to say hello and check on the food :) will definitely try to come here every Sunday.
Felipe Chavez . 2024-09-22
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Having booked a table to eat we were put inside the bar area which was very noisy. Barmaid was rude and unhelpful. No wine glasses left. Fish and chips were tasteless with cold mushy peas and lacked presentation. Would not recommend.
SJR QUALITY CARS . 2024-09-22
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Daniella was truly amazing and so kind
Alexandra . 2024-09-22
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Great Sunday lunch, looking forward to going again
Gus clash . 2024-09-22
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Best pub in Twickenham, always a wonderful, friendly greeting when you enter the pub. Paul is a brilliant manager and really looks after his team, Jo is wonderful and Harry R and both Laurens are always so friendly and helpful. The beer garden is great, but there’s a lovely cozy atmosphere inside the pub, with open fires in the winter and music played on vinyl. What more can I say.
Sally Hughes . 2024-09-21
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Lovely stuff, yummy food thanks Lauren P for the review card. Top Pub 💪👍👍👍👍10/10
Lauren Ablett . 2024-09-19
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Huge selection of well cared for ales in a friendly relaxed environment. We called in on a Thursday evening and the steak night was on, the fillet steak with chips was a perfectly medium rare with a great peppercorn sauce.
John C . 2024-09-18
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Once a mecca for a wide selection of quality cask ales. Sadly hasn't had the demand to meet it's beer selection for a long time. The atmosphere and staff are almost always worth the visit alone but I wish they'd just have a smaller rotation of ales and ciders that they could rotate in a short time, rather than over 20 that pickle over the course of how ever many days they sit undrunk. A gem of a pub that could do with a bit of fixing up. Wouldn't be the first time in it's long beloved history!
Richard Bull . 2024-09-17
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The place was heaving on a Sunday, and customers had to queue at the bar to order. But the food arrived impressively quickly and was very good. We had the “sharing roast” in the “monster yorkie” and it lived up to its name.
Robby Yung . 2024-09-15
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Worst food I had in London. I even came 2 times to give a chance. The fish and chips was disgusting. It smells like dirty place. The only good reason to come is the garden.
Carlos Roberto dos Santos Junior . 2024-09-15
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Great afternoon/evening at the Gin Festival. Highly recommend. Will be back for sure 😀
Maxine Mahon . 2024-09-12
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Great food and cider, service was great! Daniella was a babe! Thanks!
Harry Tappenden . 2024-09-11
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Lovely cosy atmosphere with great food and staff. We love the pub quiz on a Wednesday!
C Nic . 2024-09-11
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Absolutely love this pub always my local great place to get food and drink, the staff are so lovely big shout out to Paul,Tom, Lauren Jo and Danielle
Marcus Goringe . 2024-09-11
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Great food, had the Korean chicken burger. Fast and friendly service by server Daniella.
Aidan Sansom . 2024-09-11
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Amazing pub in Twickenham. The bar staff is exceptional. Great choice of beers and really good food.
Lara M. . 2024-09-11
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Great choice of ales and gins at the festival.. Good food. Live musician was good fun.. Excellent post rugby atmosphere! Thanks.
pjr588 . 2024-09-09
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This is good place to visit and easy to get to after watching Rugby at The Stoop. A friendly and interesting pub. Also close to local bus routes.
janb812015 . 2024-09-09
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Great afternoon/evening at the Gin and beer festival, friendly chef on the bbq cooking up lovely burgers shame they run out as was going back for seconds
Natalie W . 2024-09-08
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The burger meat for the buttermilk chicken and kimchi burgers appeared to be refried and there was coleslaw instead of kimchi in the kimchi burger. Pavement press cider was good. Otherwise this place is worth avoiding for dinner on account of freshness.
Morthekingz . 2024-09-08
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Smelt of dirty mop at the bar area, service wasn't good, really grumpy staff. Not normally like this
Glen Caswell . 2024-09-06
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The smell from the pub as you walk from the side of the bar to outside absolutely stinks and is so off-putting. It's seriously 🤢🤮 Not sure if that was just the evening we went or constant but won't be returning in a hurry to find out. (Friday 30th August).
Rezveer Kaur Walia-Dwyer . 2024-09-02
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This was by far one of the best hospitality experiences I have been blessed to experience. I got served by Tom and Paul, somehow at the same time whilst they were 3 deep at the bar. It seems like they could take everyone’s order at the same time whilst looking after every person in there. My family and I had steaks in their famous Thursday steak night. Not only is it incredibly reasonably priced but it was beyond delicious, with the peppercorn sauce being the best I have ever had. The service, the food and the ambience for a Thursday was beyond what I could ever expect. Happy is an understatement. Thank you from me and my family!
SKIi7CH . 2024-08-29
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It clearly wasn’t their first rodeo!!! Never have I seen before such brilliance when 3 deep at the bar. I arrived at a quiet pub, ready for my delicious steak dinner. Surprised as to how quiet it was as I arrived, it quickly turned around, filling up within minutes. Tom and Paul who somehow found the time to give me the best service I have received in years, where swept under their feet but made it seem like they were born to provide the best service in all of the land. To this day, I don’t think I will ever receive such incredible service. 1000 thank you from me and my family.
sam kitchen . 2024-08-29
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Came for a some bank holiday fun with friends meeting my baby daughter for the first time. The staff, especially Paul was very accommodating so that I was comfortable with my pushchair with space for feeding. I had a roast dinner; the pork. It was delicious, compliments to the chef. The staff on the bar were knowledgable in letting me know which drinks were low % in alcohol to suit my needs. Will absolutely be coming back to this very family friendly pub. Fab place!
Kate . 2024-08-26
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Very welcoming pub with excellent food and a great range of lagers and ales! Service was excellent but there was a bit of a wait. Particular thanks to Paul and Lauren! They were very efficient and attentive and when we had a slight issue with ice cream, Lauren was quick to resolve the problem. Thank you! A great time overall! Will be returning.
Emma Comiskey . 2024-08-26
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Definitely the best pub in the area in terms of beer selection. Friendly staff, dog friendly, huge garden in the back. Only downside was the gay flag.
Tamás . 2024-08-24
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Lovely beautiful pub, wooden beams very old fashioned pub proper pub. Food was unbelievable would recommend this pub all day long. Best Sunday roast by a long shot
Peter M . 2024-08-19
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Lovely local Pub. Food menu is great with plenty of choice, highly recommended the pie or Sunday lunch. Huge portion sizes! Staff were super friendly and helpful. Thank you to Paul for recommending I try the local sourced pie, which was amazing as well as the fruity beer.
Jess Orme . 2024-08-19
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Unbelievable Sunday roast, best I’ve had for a long time. Plenty of meat
Peter Morris . 2024-08-18
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Food is good, better than standard. Important is here you can find wide range of beer to cider. I enjoy have a night here and drink with friends.
Timothy Fan . 2024-08-10
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Great vibe, staff where friendly and the food was amazing!
Joanne Solomon . 2024-08-10
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Decent pub grub and the selection of beers on tap are very impressive.
นายโดมมินิค . 2024-08-03
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Great selection of beer served by staff who are friendly,efficient and knowledgeable .This has become my favourite pub in the area.
Dave Aldridge . 2024-08-03
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Impressive array of handpulled beers. The few that we tried were in excellent condition. Would highly recommend this place for the real ale drinker.
Chris Oakes . 2024-07-31
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Good as usually. Great selection of real ales and ciders. Food is also tasty. Large sitting area in garden with kids playing area.
Aleksandrs Stadija . 2024-07-27
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Visited as I heard the pub quiz was good, which indeed it was. My main issue was with the lack of staff on the bar (1 person!) and the very slow service during the quiz break during which you’d think to put a couple of extra staff on the bar? Food was alright but overpriced. The draught cider tasted very poor and ultimately was a waste of money.
Amp . 2024-07-25
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Had a great day at the Sussex today the staff were great especially Paul who was great to us. Would recommend for anyone who’s in the area!
Clare Skelton . 2024-07-24
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The best pub in Twickenham. Food is amazing everytime I come here. Staff very friendly and the service is great!
Thammadi Tharun . 2024-07-24
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The Sussex is the best pub in the Twickenham area. Lovely staff think his name was Paul. A great experience all round.
Jane Johnson . 2024-07-24
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Still the best pub in the area in terms of its amazing selection. As a cider drinker, it’s the only place where can get a decent choice. The pub itself is quite small but in the summer the beer garden is great. Some Sundays is overrun by over demanding parents, who forget it’s a pub not a crèche. But food is good, so I can see why it attracts them
Richard Hatch . 2024-07-21
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Village pub vibe in a huge venue. The team does a fantastic job and deserve a pay rise - so keep buying drinks here
M Rob . 2024-07-20
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Wow gorgeous food...steak nite for hubby he said it was excellent, I had the chicken burger...mmmmm it was delicious...very friendly pub even got chatting to the locals...we will definitely return 👍
Angela Rymer . 2024-07-18
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Confirmed Euros booking for 3 people, as stated on original booking, one with mobility issues. Only 2 chairs able to have a view of the only tv in the room. Ruined the evening & the staff were not helpful when we brought this to their attention. Clearly, no care is taken for people with disabilities (why would they want to watch the euros? Priority given to able bodied). As for the food, the fried chicken tasted like fish and the Heinz glass bottles of ketchup on the table are filled with some sort of red off brand nightmare. Do better.
Toni Muravsky . 2024-07-14
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Excellent food and good beer. Hanging pork belly kebab was super tasty. Great beer garden out the back too.
Jamie C . 2024-07-13
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Ordered a pint of Diet Coke ......turned up flat and strange after taste. Defo not authentic Diet Coke or watered down???? ...charged £4.20 .Negative response when approached staff over issue hence this review
Hazel Coppin . 2024-07-12
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We came to watch the football in the tent outside. Great atmosphere and screens were spread out for good viewing. Got tempted by the food and it didn’t disappoint, very good fish and chips
Jessica P . 2024-07-07
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At 8 o’clock I instead of being politely asked to leave the server came up to us and shouted for us to leave because we had children. Then she accuse a 14 year old of drinking Guinness when he hadn’t touched it . The woman started swearing at us and shouting and a server said the r slur. Wouldn’t recommend
Archie . 2024-07-06
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Me and my friends stopped for a bite and a few drinks. Definitely recommend the food was lovely and the staff were so friendly.
Sarah Dow . 2024-07-03
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Friendly staff, fantastic food, very pleased we stopped by
Alex Nichols . 2024-07-03
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We booked a large outdoor area for my partners 30th birthday and would highly recommend to anybody wanting a nice space to celebrate. Paul and the team were great - checking in prior to confirm timings, taking the time to put up all the decorations so it was ready when people advised and were also extremely attentive on the night making sure all ran smoothly. Thanks so much!
Courtney D . 2024-07-03
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Had a nice roast dinner - food a little on the cold side but roast beef dinner was tasty. Vegetarian roast option was not so good unfortunately - cashew and mushroom bake not very nice.
Sharobelle . 2024-07-02
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Been here twice and had two very different experiences. First time was excellent (it was prior to a harlequins match), service and food was brilliant even spoke to the chef, kids play area was fantastic as we had little ones with us. Second time it was not so good, it was for the double header at Twickenham, got their to find our table was quadruple booked because they were so busy, I didn't realise we'd be sitting with other people if we sat outside, must have missed it. There was no table service and the app was disabled, presumably because it was so busy, so we needed to order at the bar which was absolutely rammed, took us 45 minutes to get to the front, others were waiting longer and due to the wait times on the food we missed the start of the rugby. On a positive note though the staff were really friendly and helpful despite being overwhelmed and the food was good too.
David Dodds . 2024-07-01
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A great pub in Twickenham, a great selection of beers 🍻 .Well recommended 👌.
Lee Bampkin . 2024-06-30
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Over priced food and toilets was smelling out the place however staff are wonderful and polite great to see young staff with the most friendly and well mannered outlook. Fab play area for kids is a perk
Sunny C . 2024-06-23
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Great pub, best range of beers around, friendly service despite being overrun for the Euros. Tip: if ordering steak, order one below expected, .eg Rare instead of MR.
Pathfinder443583 . 2024-06-21
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good music and pretty big beer garden; out of the food options I’d recommend the pork bao buns, they were really nice the vibe is okay, but keep in mind the garden is very kid-friendly which is obviously good for some people but maybe not so great for others!
Sara N . 2024-05-20
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Nice selection of beers and ciders. A tad expensive, but then it is Twickenham.
Edward Sangster . 2024-05-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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113 Opinions
I ordered a hot chocolate with cream. The barista used the left over hot chocolate milk in the jug to make my hot chocolate, even though I requested fresh milk and hot chocolate. When I asked her to please get a fresh jug and milk to make my drink, she started making faces. She then got another jug from the sink which was not washed. She also made my hot chocolate extremely hot and frothy. It was tasteless and I burnt my tounge. She made it frothy so she could use less milk for the drink. She filled the cup all the way to the top but after the while when the froth settled, it was only half a cup even though I paid £4.50 for this drink. Absolutely disgusted with the service. Horrible experience. Wouldn’t recommend to anyone. Barista’s name was Kasiya or something beginning with the letter K. She was maybe Romanian or Polish.
2588 Opinions
Absolutely horrible, ordered online got sent a PLAIN CHEESEBURGRR without any of my toppings, do not EVER come here especially not if your looking for quality and price valued food!!!
1484 Opinions
Went here for Sunday Brunch. I had the temerity to ask for some ketchup from one of our servers as they retreated from our table. The reaction was that of a teenager tasked with tidying their room. In a manner I can best describe as 'I hate my job but I hate you more' he pointed at an individual portion of ketchup and said, "you've got some already." One between four it is, then. On his return, I asked what the problem was. He replied, "don't talk to me like that." When I countered, he brought an end to our engagement saying, "conversation over" and stormed off. That was it. Rude, aggressive and sullen - not qualities you want in front of house. It's important to point out our waitress was lovely and the breakfast bagel I chose was delicious. Though it came with a complementary hair, I didn't find it until nearing the end so it didn't ruin the meal.