The Sun Pier House Tearoom in Medway

Wish they would open they’re really room again! Caters for all and beautiful setting! Great service and my mum can’t eat dairy as allergic and does the best dairy free/vegan chocolate cakes! Miss this place!

Visited for a meeting which was held in the cafe area, we were looked after fabulously, lovely lunch, free flowing tea/coffee/juice. Everyone who attended were impressed by the venue, the view is great. I will be recommeding.

I came in on a recommendation from one of my friends, I have to say I had a wonderful time lovely atmosphere and the girls behind the bar were very attentive and the service was very pleasant, would definitely recommend

What an amazing place! Came here for the first time for Sunday night mingle! So glad we came and me and the girls had a great time. The dj played a great set and the staff working behind the bar for so friendly and efficient. This place is definitely a hidden gem wish they done this event more than 1 Sunday a month. I’d go every week! The place was super busy from the moment we came in and the service we received was fantastic. Will definitely be coming back!

Who knew this little secret place was even there! Only found out about it through there escape games but it's a great place to feel like you're somewhere else especially on a sunny day and the tide is in. Could easily have been abroad. Give it a try.

What a gorgeous tearoom! Fab array of cakes and drinks all surrounded by interesting art and overlooking the pier. Friendly helpful staff. Definitely recommend.

We went there a couple of Sundays ago and the sign was saying it was open. Went to open the door to walk in and th girl who worked there (we asked her if she works in the cafe) came out to ask us what are we after ans genuinely was being quite rude about our presence and shut the door in our face which wasn't a nice experience. We come to the cafe a lot in our free time and never experienced anyone being rude to us so we are incredibly disappointed.

Visited this cafe whilst in Chatham this morning. Great coffee and one of the best sausage rolls I’ve ever eaten. This set against a stunning view of the river. Spotlessly clean, friendly staff. Would definitely return anytime I’m in the area.

Popped into this tea rooms as I had heard the views of the river were good. Very limited menu, and very expensive for what it was. Ordered tea and received coffee, which was changed without fuss. It may be a tea rooms ... but unfortunately it was not my cup of tea ... sorry :-(

We have been customers for several years now and it is always a worthwhile visit, good simple food and excellent service. The location overlooking the river is excellent and I would guess that if this place were in Rochester it would be a real struggle to get a table

A lovely afternoon spent having tea with a friend for her birthday. We had a cosy seating area with a view over the river. The cream tea was really first class with the best scones for a long time. The staff were friendly, attentive; even giving us extra tea only 10 minutes before closing, without drawing attention to this. Thank you for making it a special afternoon for her.

My husband was working near here and I came across this place on my walk. Doesn’t look much from the outside and it is up two flights of stairs but it is worth it. Excellent views and a good selection of sandwiches and cakes. I opted for the soup - spicy sweet potato, which was delicious and a good sized portion. Good atmosphere and full of locals - always a good sign. Staff were lovely and very friendly, calling the regulars by name. They also lent me a phone charger, without which I would definitely have got lost. A real good find and worth a visit.

We booked a Groupon afternoon tea. Staff hadn’t been informed of our booking, but couldn’t have been more accommodating. They were very helpful, and put together the tea for us, with no issues. I love the views of the river and the peaceful but homely setting of the tea room. To top it all the cakes were yummy!

We attend every month , the tea room is great and has a great view up and down the river , the event we attend is a soul afternoon on the first Sunday of the month

Stopped here for a late Saturday lunch. Had bagel with smoked salmon and cream cheese and tea. Very friendly server. All fresh and nice. Wasn’t busy but we were quite late. Views out over the Medway and sun pier are great a real vantage point and hidden gem. Will stop here again if in the area. Gallery next door too for art lovers.

Very good afternoon tea, staff were great , views excellent. Only downside is not accessible unless you can climb stairs. The art gallery is a bonus.

We visited the tearoom only briefly as we already had dinner booked and was here for the escape rooms downstairs but we popped up stairs for a cake and was stunned by the view across the river wow! we were not there long but the lady was pateinet with the children and the cakes were amazing and they even cater for vegans so full points my youngest had 2 cakes!

Working close by we often visit SPH as it’s known, for a coffee and cake break and sometimes even lunch. The view three floors up from the river at Limehouse Reach is worth a visit in its own right dispelling the historical nickname from Royal Navy days of Rats Bay. The staff are friendly and attentive and whoever cooks their Welsh Rarebit creates a superb balance of cheese and mustard. The owner’s Mother creates a mouthwatering selection of home made cakes. Today it was a millionaires slice with a real Wow-factor.

This little gem is tucked away up two flights of stairs, but is well worth the climb. Really superb range of cakes and lunches including a wide range of vegan and gluten free options. They were even able to make me a gluten free bacon sandwich! Lovely surroundings with mismatched antique furniture, old school desks, overstuffed leather armchairs etc. Board games, books and binoculars so you can watch the birds and boats go by. Not the best location, but a really nice oasis of gorgeousness in the middle of it all.

We often come here for lunch and food is always very nice. But today we had to wait ages to get our soup and the waitress seemed to be frustrated and unhappy and clearly not willing to serve anyone. Though it has been put me off from coming back...

Love this place the staff so lovely and friendly and they make such an effort a little gem hidden away , also a gallery , you can chill and watch the river and boats it’s really relaxing the food is outstanding can highly recommend the bacon sandwich home made brown bread and a lovely pot of tea , I would have liked a cake , great selection but was so full from the big sandwich really worth a visit you wouldn’t know you were in Chatham !!

This is my 4th visit here for afternoon tea and I cannot fault this place.

Came here for afternoon tea with friends. Lovely views out of the window over the river. Afternoon tea good value for money at £12 with plenty of food and very nice sandwiches. Catered well for dietary requirements (vegetarian and vegan)

I had lunch here last week for the first time. Comfortable seating on either tables or sofas in a relaxed atmosphere with lovely views over the River Medway.

Note- no lift and the cafe is located up a few flights of stairs so when turning up to meet friends with a sleeping toddler it isn't ideal. You have to leave the buggy downstairs and hope it remains there. So obviously there isn't access for disabled chairs.

I visited today for the first time, it was reasonably quite there at lunchtime (midweek). Staff very pleasant.

Popped in here for a cuppa before our session in the panic room in the same building. Very friendly staff and great views over the river. Very reasonably priced and an all round excellent atmosphere. Enjoyed it.

good to get away from hustle and bustle of the high street, overlooking the river medway , with lots of art works to look at and buy.

The location of the cafe is second to none, whatever the weather there's a fab view of the river from the large windows. You do have to go upstairs to the cafe, but there is a lift I think.

Very nice lunch venue great views lovely sandwich only brown bread but still very nice. Coffee reasonable.

Taken here by vegan friends to experience a vegan cream tea. Was just like a cream tea with slightly lighter, sweeter cream than usual clotted therefore a successful tea if that was the only difference! Nice location to see the river and other food on offer looked good!

Encontramos este gracias a Tripadvisor. Me encanta este lugar! Si buscas un lugar para comer y cosmopolita arty Pop chatham aquí no te decepcionará! Hay un aparcamiento al aire libre, ten cuidado, aunque no es accesible si su movilidad limitada. Dos tramos de escaleras que te dan las vistas más fantásticas sobre el río y los muelles. El personal es muy amable. Teníamos el té de la tarde, que era preciosa. Sin duda, Volviendo a visitar! X

Esta es mi tercera visita aquí para el té de la tarde y no puedo quejarme de este lugar.

Came across this lovely tea rooms by chance after mooring at sun pier to do a bit of shopping. Chatham's best kept secret is not immediately obvious from the outside but follow the signs and climb the stairs to find the Sun Pier Tea rooms decked out like a loft with with leather sofas and old school desks. The staff are really polite and you are greated with a smile, while the view opens out in front of you through the picture windows with the historic naval quarter of Chatham on the right and Upnor castle in the distance on the left bank.Oh yes, and the cream tea is well worth a try as you watch the world go by on the river. If the weather is not so good, then forgo the view and take a stroll around the art gallery.

Lovely vegan chocolate cake and a cup of tea, very friendly, lots of books to look at and looking forward to the next exhibition and visit.

If you live in the Medway towns or visiting the historic dockyard or Rochester then this Tea room is a must, simple menu but nicely presented with comfortable seating with views up river and down towards the Dockyard and Upnor

When we brought this Vegan Cream Tea for 2 through Groupon we didn't know what to expect. When we walked in however we knew we would have a good relaxing time. The Tea Room is very spacious and instantly gives you the feeling that you will feel comfy. The staff ( 2 young men) were friendly and helpful. All we had to mention was that we were there for the vegan cream tea and he done the rest. He served and without asking assured us that all was vegan and the milk soya. The scones were soft and fresh, jam and cream just yummy. We had a window table with a comfy sofa. All in all today's visit will make us come back. Thumbs up

I've visited here three times, each time with different people. On the first occasion, there were quite a few people visiting for their lunch and a quick service was provided. It was lovely too look at the out side views and all the decorative features about. Each time I have visited I've been greated and had a great service. Would definatley recommend.

I booked a vegan cream tea for my aunt's birthday present. As I'm not a vegan myself, I was a bit apprehensive about what the cream would be like. But I actually preferred it to a normal cream tea!! The staff were very knowledgeable, we were served by the person who had made the food and he was very happy to share the ingredients with us. I requested a window seat and this was reserved for us. We sat on a lovely chesterfield sofa overlooking the River Medway and we even saw a seal! With views of Rochester Castle and Cathedral in the distance, this really is the best place I've been to in Chatham, a real hidden gem. Although I had booked a cream tea, I'm not really a tea drinker and the staff were really flexible with this. Thank you Sun Pier House team for a wonderful vegan cream tea!

I've been here a few times, very lovely each time. Service was a bit slow each time I've been, so wouldn't recommend going when on a tight time schedule. Other than that, it is an extremely lovely place and great customer service,food is delicious and portions are a great size for your money.

I had heard some very positive reviews from colleagues about this delightful cafe and decided to pop in whilst waiting for my daughter to taker her theory test, just along the road. What a lovely surprise! I adored the decor, quirky school desk tables, and the comfy leather sofas which look out over the river medway. They even provide binoculars! I only had a cup of tea but the cakes on display looked very tempting. I was made welcome, and felt very relaxed. I could have stayed all day! I have heard that service can take a little while here, but it adds to the relaxed atmosphere and the experience is worth it. Highly recomended! It's a little gem!

Two friends and I went to Sun Pier Tea Rooms for afternoon tea for one of our parties birthday, There was plenty to eat. The sandwiches were very fresh and the cakes and scones home made and so tasty, We will definatly go back and would tell all my friends to try it. The staff were also brilliant and so friendly

We only found this place when we were at Sun Pier for a boat trip and were looking for somewhere to get a coffee. It's relaxed, quirky, with excellent views out over the Medway. The furniture is a right mish-mash, which just adds to it's quaintness. They serve teas, coffees, light meals, as well as alcoholic drinks. Although there wasn't anything on when we visitted, it looks like there are often Art exhibitions on in the adjoining rooms.There are books and games you can use, as well as a children's area, with a Blackboard wall, for the kids to draw on. Very unusual and well worth a visit if you're in Chatham.

Not usual offering at this tea room, but it was really lovely whether you are vegan or not. Plenty of food and really pleasant tea room with view of the River. Gallery next to tea room and with interesting items to buy . worth the trip

Sun Pier the tea room and Gallery are just lovely, food in the tea room is so good and is well presented and all the cakes look homemade, I had the Victoria sponge which was perfect. Overall the tea room with the comfy sofas and wonderful view is perfect, staff were very helpful and prices were good also.I loved the gallery I found the work displayed was of a high standard and made you want to see more. I particularly liked the photography and it was a pleasure to meet the artist herself , Jennifer Deakin, a lovely lady who was passionate about her photography.I noticed there was a desk that could be used if required, what a great idea. I will become a regular visitor when in Chatham.

If you're looking for somewhere a bit different from your generic coffee house definitely worth a visit!!Comfy sofas, great view and a lovely menu alongside a small art galleryFriendly staff and reasonably priced.Visited with a friend for lunch and will definitely be returning.

I re visited here on a Sunday around midday recently for coffee and cake with a friend. We were the only people in there for about half an hour then it got busier but still plenty of places to sit and enjoy the view. We had coffee plus chocolate and ginger cake plus the Victoria sponge, both delicious and tasted homemade. I won't go anywhere else but here when visiting Chatham.

We visited this very different,tea room/ art gallery,on a Voucher,it cost just£12.00 for both of us! Now,be warned,if you are disabled,it is not for wheelchair users,but taking it slowly,I managed the four flights of stairs to get there!It was well worth the effort! We were seated on lovely comfy sofas and chairs,with a panoramic view of the river,white swans bobbing on the water were really picture worthy! We were served very quickly with a generous tea pot of tea and after not too long our food arrived. Served on a traditional cake stand,with sandwiches on the bottom,cakes in the middle and scones and cream and jam on top. Your typical afternoon tea! My husband was served with a separate plate of vegetarian sandwiches. My selection,was smoked salmon and cream cheese,chopped ham and mustard,egg and mayonnaise ,in various breads,obviously freshly made,served personally by the chef! The scones were equally fresh and really lovely,and the cakes were coffee and walnut,lemon drizzle,chocolate brownie. Delicious! It was very relaxing,with good friendly service,one could also meander round the copious amount of surprisingly good work! Which made this a very pleasant Sunday afternoon. I would heartily recommend that you give it a try. There are lots of other selections,but you need to book afternoon tea in advance.They also have music,book clubs etc. So a very " happening" place

We went in for a hot chocolate:)Took ages toMake. Thought he had gone to melt a few chocolate bars down!!When it came it was nice but cold!!Didn't complain as we didn't have time to wait for another two!Nice little place but expensive for cakes /snacks.Need more staff

Had Afternoon tea here today with a friend. The views are stunning from the windows and we were seated on the comfty seats looking out over the River Medway. Lots of sandwiches followed by homemade scones and cakes. The place is also an art gallery. A peaceful Haven in a busy town.

I took my friend there on a voucher. We loved the pot of tea, served straight away while while we waited for our afternoon tea to arrive. We were happy with the sandwiches, the home made cakes, and the scones which were todie for. We were provided with more fresh tea, hot water and the staff are friendly, polite, and very helpful. A lovely space to look out on the Medwayand enjoy the ambiance. Don't judge this by the outer building which is morelike and office. There is a gallery inside to. Recommend a visit.

This was my first tearoom experience and it wasn't disappointing. The cakes and sandwiches went down a treat, and the tea was of good quality too. The decor was simple too with no dress code. My only complaint however is that customers should have the option of topping up their pot of tea once the first serving goes cold. All in all it was a lovely afternoon's tea.

Took my daughter for afternoon tea and neither of us were disappointed. Freshly made sandwichs, nice selection of cakes, ( the lemon one was the best) and beautiful scones. Great pot of tea. Very spacious,clean and tidy. Fantastic views of the River Medway and a great selection of art work to look at.

I took a friend here for afternoon tea as a treat for their birthday. I had read the reviews and saw a groupon so thought we could give it a try. Don't be fooled by the exterior as you walk up to it as it looks like an office block, once inside and up the stairs the main restaurant opens out onto the river with floor to ceiling Windows. The staff were very attentive, real tea leaves and lovely cutlery. The sandwiches were clearly freshly made as some afternoon teas I have had the sandwiches tasted like they had been made the day before. Great selection of cakes, lemon drizzle, chocolate brownie, coffee & walnut plus scones. I will be returning as they do more than just afternoon tea and it's a lovely place to escape to from the high street.

We we're bought a voucher for afternoon tea and I have to say that I didn't even know this little gem was even there. The staff were lovely and helpful and the afternoon tea was very nice although not the best I have had. The sandwiches and cakes were fresh but there was nothing that made you say Wow !!! Lovely views and loved the idea of old school desks for tables. We will return as the menu although small looked very good

I booked this on a Groupon and it was good value for money. The location is a bit odd but quite a nice surprise tucked away between Rochester and Chatham. The actual tearoom is on the second floor of a modern building and it's furnished in a shabby chic style which doesn't quite match the building. Unfortunately we were given the worst table in the room as it was right next to the entrance/toilets, which was a bit disappointing as I'd booked it weeks ago. Most of the other tables were right next to the windows so ours was a bit of a let down. There was a good selection of teas and other hot drinks, which were included with the deal but they arrived ages after the sandwiches/cakes were put on the table. There was a choice of three different types of sandwich, some nice warm scones and three types of mini cakes. All were very fresh. The service was pretty lacklustre though. I could really have done with a top-up of my tea, but nobody came and offered or even informed me that it was an option. The food was pretty much dumped on the table and that was that. I got up at the end to buy one of the cards that were on display. There was no price on it and the young guy who'd served us wrote out a price label for the display stand, handed it to me and asked me to go and tie it on there. I was so taken aback I went and did it! I thought it was a bit odd but it seemed to kind of sum up the odd service which was at odds with the food. I would go back but I would ask for a better table next time.

A lovely, relaxed atmosphere with a great view over a bend in the river. Staff are great and we have never felt rushed. Food has always been excellent - can recommend the hearty bacon sandwich and huge luxuary hot chocolate served in a glass tankard! Binoculars and games cupboard available to use, and there's often an art exhibition to browse around next door. The afternoon teas look amazing too!

We've been lucky enough to have afternoon tea in some of the best hotels in London and I have to say Sun Pier could easily compete with any of them. The scones were so freshly baked they were still warm, the cakes were fresh and delicious and the staff were really polite and very helpful. We had a lovely time overlooking the water and there is such a nice atmosphere there. It was lovely looking around the gallery too. I would recommend this place to anyone. Really nice afternoon.

Not a very nice place despite previous reviews. The service was slow and the cakes were stale. It didn't reach our expectations after what we'd imagined it to be like. Not a good experience all round.

I highly recommend the afternoon tea for two! My mum and I had a great afternoon here overlooking the river. The scones were fresh and warm and the walnut cake was to die for. We will definitely be back in the near future.

I bought the afternoon tea on Groupon for my mum's birthday - we couldn't have been happier. The cafe is in a lovely spot with beautiful views, and they even provide binoculars so you can look out over the Medway. The food was delicious, with a great selection. The cakes were particularly good. We were also provided with ample tea and coffee. The staff are very friendly and polite. This is a great little hidden gem of a cafe, and I would encourage anyone to visit.

Went for a birthday treat and had a great afternoon tea-the scones were the best I've ever had ! Lovely views too;binoculars thoughtfully provided !

My wife and I went to the Sun Pier House Tea Room last week on Groupon deal, a first for me to have afternoon tea.It was a lovely sunny day and we had a very cozy table overlooking the river. The service was excellent, very attentive and efficient. The sandwich's were good, the cakes and scones wonderful and fresh. We were asked on at least twice whether we would like more but we're more than satisfied with that provided.Excellent value for money.

Visited for the first time as my daughter had treated me to an afternoon tea. Was not disappointed.It's a rather strange venue – upstairs is a converted office block, accessed by two flights of stairs. It somewhat lacks atmosphere and is very 'open plan' but is also quirky and furnished with various decent pieces of vintage furniture, but they do seem slightly out of place in such a modern environment.The views are lovely looking out towards the river and Rochester Castle.The staff are friendly and welcoming and the menu selection was varied and reasonably priced. The afternoon tea was lovely - the finger sandwiches were freshly made and the selection of cakes were delicious – in fact the scones were probably the nicest I've eaten in a long while. My only criticism's are minor - there was no skimmed milk available. Although most of the afternoon tea was presented on traditional and very pretty bone china, the tea and coffee was served in bog standard pottery mugs and cups, which somewhat spoilt the effect. However, this is really a hidden gem of a place and definitely well worth a visit.

Had lunch here and had a nice view overlooking the river,furniture and China mis matched and quirky,food was very nice and it was a nice atmosphere....different !

Went here on a groupon visit for afternoon tea, it was £24 with an extra discount so for 4 of us it cost £20. We had a pot of tea, sandwiches, cakes and a scone with cream and jam. It was delicious everything was fresh and very tasty. I have never been there before and to be fair I hadn't even realised it was there, but it is a really delightful little place, there was a cupboard with games for customers to use, an area in the corner where the wall is a huge chalk board for kids and toys there. Settees overlooking the river. It was a nice relaxed atmosphere, we were not hurried out and everyone was friendly. The normal cost would be £12 for afternoon tea so we got a good deal, would go there again.

First impressions of the tea rooms premises was a little off putting but, climb the stairs and you are in quite a delightful space with mismatched furniture, children's drawing area and a wonderful view of the river. There is also a small art gallery adjoining the tea rooms.We had a Groupon deal for afternoon tea and it was lovely, a good selection of sandwiches and homemade cakes, the scones, jam and cream were the piece de resistance, beautiful homemade scones, as light as a feather!The staff were very friendly and we were made to feel very welcome........we have been to afternoon tea on another Groupon deal and today was far superior in quality, quantity and hospitality

This is a really lovely cafe serving all sorts of snacks, sandwiches, soup etc. It has a great view of the Medway and Rochester castle and cathedral over the river.They have binoculars so you can have a good look at the view, a games cupboard, a pool table, a kids corner with giant blackboard and an art gallery.We had a lovely cream tea with sandwiches, lovely cakes, fantastic scones with plenty of jam and cream and real tea.All in all a great place to visit give it a try.

We'd seen some good reviews of this place before visiting Chatham for our daughter's dance show. Don't be put off by the uninspiring entrance - the view of the Medway from the first floor cafe was a great backdrop to a spacious dining area with quirkily contemporary decor. We enjoyed a black bean chilli (my husband) and a delicious cheese scone with Cheddar and apple slices (me), and lashings of freshly made tea. The menu included homemade asparagus soup and freshly made sandwiches too, all nicely presented. Service was friendly and efficient, and it was busy with lots of reserved tables when we first went in, but it didn't feel busy because of the space. Afternoon tea at the table next to us looked excellent. Didn't see anywhere else in Chatham to match it.

Had an afternoon tea with prosecco. Lovely selection of finger sandwiches, cakes and scones with jam and clotted cream. All food and drink was very good. The atmosphere was laid back, not rushed. Could have spent hours watching the river out the window. Friendly service and the rest of the menu looked good. We will return to try some of it in the future.

We visited Sun Pier for afternoon tea with prosecco, which was an offer we purchased from Groupon and we were not disappointed.The tearoom has a lovely panoramic view of the river and Rochester with large windows and comfortable leather sofas. The tea itself was very generous with smoked salmon and cream cheese, egg mayonnaise and ham and mustard sandwiches. The scones were the lightest I have tasted and came with jam and cream. To finish there was a selection of cakes comprising brownies, lemon drizzle and coffee and walnut.The atmosphere was so calm and relaxing that we didn't want to leave ! The tea rooms also contain an art gallery where you can buy the pictures on show. This is a delightful addition to the café scene in Chatham and is well worth a visit.

Comfortable relaxed atmosphere with a super view of the river Medway. We were on a sofa by the window, so had plenty to look at. Very pleasant staff BUT the service was very,very slow - we had to ask for our coffee so we could drink & eat at the same time.Staff were very apologetic. The 'tea with prosecco' was a groupon offer & I must say the sandwiches, scones & the small pieces of cake were 'A1' - tasted absolutely fresh.Worth a visit if you are not short of time.

As locals we have made it our mission this year to explore more of Medway and support local businesses. This visit to Sun Pier tearooms for afternoon tea was a gift from a (former) Medway relative who thought we`d enjoy the experience. We knew there was a thriving local arts scene, and the tea room is set around an arts studio and gallery with exhibitions by local artists. We had a lovely table, (big leather couches), by the window overlooking the river, the sun was shining, and we had a beautiful view of the Medway, the Cathedral, and little sailing boats. The tea room is quirky, eclectic, with a vintage feel, lots of comfy sofas, mis matched chairs etc. And the books!! If you run out of conversation with your tea partner, then bury your head in one of the hundreds of books, or a game of Tiddlywinks! The tea was lovely, finger sandwiches, little cakes, and a soft fluffy scone. All attractively presented, and served with a smile. If you fancy something a bit different then I would recommend a visit to this little hidden gem in Medway.

Afternoon tea, booked as a birthday surprise by my other half. A cold blustery January day in Chatham brightened considerably by this find. We were 45 minutes early for our booking but that was not a problem. A pot of tea was provided and a table found with amazing views of the Medway including Rochester Castle and Cathedral. Food was lovely, just the right amount for two. Special mention for the scones, some of the best we have ever eaten. The lunch menu displayed on the board sounded very tempting, we will be back to sample very soon.The venue is nicely laid out, very spacious and includes an art gallery and some glass cabinets with smaller works.Staff were very helpful and the service was good.Don't be put off by the exterior which looks a little unappealing, you will be very pleasantly surprised once inside.

We have decided to start alphabet dating so when I got 'A' I knew I had to choose an afternoon tea. The sun pier house came up in my search. Then saw it had an art gallery even better. The atmosphere and furnishings are warm and cosy and very quirky. Then we come to the afternoon tea it was amazing. The sandwiches where great and the cakes to die for so moist and flavoursome. The service was great staff very friendly. Couldn't ask for a better place to go.

From the outside we weren't sure we'd done the right thing booking this place for afternoon tea! But once inside we were definitely converted! The views over the river and the atmosphere in the tea room were perfect. Everything was laid out for comfort, there were books dotted about and games to play if you had children with you, and as for the tea itself, at last we had 'proper' loose leaf tea, perfect! From the range of sandwiches, cakes and the best scones ever the whole afternoon was lovely, and the staff were attentive without being in your face, nothing was too much trouble, we'll be back and probably have some bubbly with our tea next time.

I saw reviews of this tearoom online and after looking at the website and some pictures on tripadvisor decided it would be a lovely place to visit with my family this beautiful sunny Sunday lunchtime - how wrong was I! After we eventually found someone to ask where the entrance was and then climbing 4 flights of stairs with a pushchair we were greeted with a strangely picturesque view of the river Medway. Strangely, although not accessible for wheelchairs and families with pushchairs they do provide high chairs BUT do not provide a children's menu. The range of sandwiches were very limited and so we opted for the welsh 'pigbit' (a take on a Welsh rarebit but with bacon added - as was stated on the menu board). When it arrived I have to say it did look appetising and very impressive but when we tucked into it - a different story. It was smothered in strong English mustard with a large sprinkling of paprika caked on top. Neither of which I was to fussed about but I had a toddler with me who couldn't eat mustard and paprika and so when I questioned it with the lady behind the counter she told me that was how it comes. When I explained about my child and said this isn't what I ordered and there's nothing to say it comes with mustard she said 'well I could do you something else but I'd have to charge'. Which angered me as I wasn't prepared to pay out anymore money because they didn't have the ability to write the ingredients on their board. I pointed out the fact that with the other sandwiches listed it states if it comes with chutney or mustard but it doesn't with the rarebit - so not acceptable really. All she could say was 'that's how it comes' to which my reply was 'well I've never beard of that and if that is the case, I'm not Welsh so I don't know that'. What got my back up was by this time other people had entered the cafe and approached the counter and so were in earshot and the rude lady then said 'it's worth bearing in mind that Welsh rarebit comes with mustard and pepper' to which my reply was 'well it's worth writing it on the board then' and she instantly dismissed me by saying 'thank you', grinning and walking off. Moments later she approached my table and said 'I could do you another one but I'll have to check with my colleague as that's £6.50 worth of food wasted' - well you wasted it by adding stuff to it - so take it out of your wages and don't argue with the customer especially when they have a valid point. Absolutely nasty, rude and arrogant lady who with that attitude will drive custom away! Don't waste your time or money as this experience completely wasted our Sunday.

Visited this tearoom today for afternoon tea, what a wonderful afternoon. The sandwich's of ham, egg and salmon were lovely, wonderful cake and scones. We both ordered coffee (decaffeinated available too)more provided when finished. The view out over the water and the great, friendly staff made for a memorable afternoon, definitely going to return soon.

What a fab place to find!....large space, with a vintage feel and a view of the river medway. Lovely afternoon tea, freshly made sandwiches, cakes and scones. Service was great and would definately return.

A family run business like no other in Medway. The atmosphere is full of charm, warmth and friendliness. I eat here regularly with my family and friends and it's the perfect spot for relaxing afternoon. You are never rushed or ushered away from your table, and there's plenty of space for everyone to feel comfortable.

After reading other reviews thought we give this tearoom a visit.friendly staff and very nice fresh (not pre-packed) food! and a good selection of coffee's prices the same as other leading coffee shop in the area only better veiws unfortunately our visit was on a foggy day so view was limited

Although a little out of the way, just outside Chatham town centre and next to Staples Superstore, this tearoom is a hidden treasure. The food and drink are excellent, but what makes it really stand out is the double feast for the eyes that it also provides. The views of the river from the tea room's huge windows are stunning, for one thing. And inside, there is always a fascinating exhibition of local art for sale, which changes regularly so one never tires of it. If you fancy a tasty treat in lovely surroundings, this is the place to go. (There is currently no disabled access, but I understand they are working on that.)

enjoyed a lovely cuppa (Earl Grey of course) and chocolate brownie with my daughters, lovely large space with a display area for artists. books and games to amuse and background music. With views of the Medway, Chatham dockyard, and the Cathedral

Myself and 9 friends had a lunchtime get together at this lovely tea roomWonderful views and rustic ,spacious eating area. The light lunch was delicious everyone's opinion I had scrambled egg with smoked salmon best I have ever had and of course a cake!! Which was also extremely tasty. Staff were attentive and welcoming , all in all a great lunchtime venue, will be back!!

the food was good and the people serving where polite and lovely. I will definitely be back in the future and will recommend it to all of my friends. Also, great range of drinks!

We won "Afternoon Tea for Two" at a Charity Raffle and booked in advance. The welcome was most friendly, the best table was reserved for us, the food and the service was just perfect. The weather could have been better but it definitely did not spoil the experience. Well worth a visit and, definitely, strongly recommended.

Lovely cafe with fresh food and lovely teas and drinks. Perhaps a bit pice on the alcohol but I guess that is part of the deal. Great views in summer over the Medway.

Really enjoyed a light lunch here, especially as being a vegetarian it was great to be catered for, even vegan choice which was welcome. Lovely views across the River Medway and pleasant staff. Would highly recommend!

small but perfect lunch or morning coffee or afternoon tea menuLovely friendly personal serviceAmazing view of the medway river and richester castleValue for money everything is cooked to order so be prepared for a wait during busy times Such a lovely venue you will want to stay all day

Sun Pier tearoom do a variety of different types of lovely coffee, served in cafetieres with enough coffee in for two cups so very good value for money. I have not eaten there yet but what I have seen of the food looks delicious. The surroundings are very comfortable too with sofas and old wooden tables and chairs. There is also an art gallery to stroll around.

Really love visiting Sun Pier House. The team are always really welcoming and the choice of food and drinks is superb. Relax with a lovely lunch or a tea and cake and overlook the river, perfect!

Had a lovely plough mans, good value excellent quality. Very relaxed atmosphere. Proper leaf green tea and fresh brewed coffee

Discovered this place a while ago and am now a regular.Based just off the high street in an old bank, it is unassuming from the outside, bar a few flowers and an old bike.No disabled access means you have to be prepared to climb stairs to the 2nd floor, so be warned!However, the trip is worth it for the view alone - stretches from Rochester to Upnor overlooking the river. The atmosphere is pleasant, with relaxed and engaging staff and the menu simple but tasty. Cakes are homemade and delicious and they usually stock gluten free and vegan cakes.There is parking, but it's a bit complicated - it's free for visitors to the tea room at the weekends, but not in the week when it's used by local businesses. Intimidating red signs are everywhereWe also regularly go to their evening music events - The Paper Moon in particular is one of the best nights for live music in Medway!Well worth a visit and best enjoyed when you have some time on your hands.