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3.5

Based on 98 opinions finded in 1 websites

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Nº 610 in 780 in East Lindsey

Nº 185 of 217 British in East Lindsey

CUSTOMERS TALK ABOUT DISHES WITH..steakcookedchickenfish
Score
OpinionsNoteTripAdvisor983.5

comment_iconOpinions

Having to place this review under this page as the name changed to Beachcomber Inn many years ago but for some reason it hasn’t been updated on trip advisor. Me, my husband and stepson recently came to Butlins for the festive wonderland break (in between Christmas and new year) we have been to the beachcomber inn before however it was 2018. On one particular visit it was just me and my husband who came for breakfast. We had toast each, cereal each, a latte and an americano and it came to around £11. It is slightly more expensive than a pub chain outside a resort but that’s fine, it’s to be expected. Nothing really to report on breakfast as it would have been difficult to get wrong! Another visit we came for our lunch.. my stepson just had a bowl of chips as he doesn’t always have the best of appetites, my husband had the mixed grill and I got a jacket potato with chilli and a separate portion of cheese. Unfortunately the cheese was missed off my order so we had to request it and when we originally placed the order for the jacket potato we were told that i could not have one because it was after 3pm however on the menu it does not state this. Anyway to cut a long story short the kind lady behind the bar put the order through for me. It’s an average pub with average pub grub, don’t expect the ritz and you won’t be disappointed l.

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Whiterose87 . 2022-12-30

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We Visit Butlins often and do enjoy it. However this certain food establishment.. we keep making the same mistake in hope the food improves at this venue after leaving a few months inbetween but nothing changes! My dinner once again came out cold, the chicken looked and tested like it had been sitting under a warm lamp since the day before, it was cold inside, tasteless and hard to chew. My partners food was cold and my child's dinner burnt. We all left our dinners and a member of staff came over and asked "is everything ok" in which we politely replied, "unfortunately not, our dinners are cold and taste awful and my child can't bite hers as its burnt" his reply... "oh"... then scribbled on some paper out his pocket and walked away! Not 1 member of staff would even come near are table after, not even to clear the plates We didn't bother with the manager as we did this last time we were in, he wasn't bothered then by the look on his face and tone in his voice and with the food still shockingly the same he clearly did absolutely nothing about improving it. Its a shame we've been visiting Butlins for over 20 years but over the past few years this eating place has gone down hill alot we have many shocking stories but after giving it several chances it's clear we need to stay away!

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Maz . 2022-05-15

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Went in here while we were at a music weekend. Food is the usual pub menu food but is always good so you know what you are getting.

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tictoc50 . 2019-11-07

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We always go here at least once or twice when we stay at Butlins Skegness, mainly because it's convenient on the day. We want somewhere close, so the children can play while they wait for dinner and the adults can rest a while. The prices for food are a bit high but cheaper than others on site and to be honest, tasty, the drinks as you expect are a rip off. Quite often at busy times they struggle to clear the tables for the next lot of patrons. The staff are friendly but obviously pushed to their limit. The pub is quite pleasant in it's decor but it's not comfy. All in all it obviously makes a killing due to it's location and the fact that parents can get a slight breather from the little darlings while they play.

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catsbumfluff1 . 2018-08-20

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This was one of the best meals we had, the quality of the food was brilliant. We ate around 4:30 and from ordering to the food arriving it took 20 mins. The kids meals were fabulous proper sausages, fluffy mash, proper chicken breast nuggets (not like the McDonalds ones). I had the smothered Chicken which was very tasty, nice moist chicken breast and good quality bacon, my husband had a Chicken Tikka which looked plentiful and he said had lots of chicken in it. The kids dessert that came as part of their meal deal was huge, I had to help finish it. With a large glass of wine and regular coke the whole meal cost £40 for 2 children and 2 Adults.

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Miss_teeq . 2018-07-30

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We have just waited nearly an hour for 3 adult meals and 1 child’s nothing special was ordered and was not informed it would be a long wait if we had been told we would have gone elsewhere the child’s pudding arrived after asking three people if we could have it this again took 20 mins for a slice of cake and ice cream

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timmyBradford . 2018-06-21

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This pub is now renamed and known as The Beachcomber Inn. The pub has a lovely outdoor seating area and a fantastic outdoor play area for the kids. Inside there are plenty of tables and a large bar area. Me and my husband came here twice for food during our stay in Butlins. The first time we came we had our evening meal, it was relatively busy with a 40 minute wait however this was to be expected on a busy resort like Butlins. I would recommend that people arrive early for their evening meal as the wait time increased to 1 hour 15 minutes whilst we were there. I had smothered chicken (in a bbq and cheese sauce with bacon) chips and peas.. this dish was very large and was delicious. My husband had a large Yorkshire pudding with sausage, mash, peas in an onion gravy. He also enjoyed this and it was reasonable in size. I think for the two meals it was around £16 which is slightly more than your average pub in town however we thought it was still reasonable. The only thing I would say was the drinks are very expensive however you do expect this, a medium glass of rose was £6.35!! Although prices for drinks are the same in all the bars at Butlins. We also came here for breakfast one morning and had 1 porridge, 2x toast, 2 orange juices and Danish pastries. I was pleasantly surprised with this breakfast as it was reasonable in price (around £12) and you got 2 slices of toast per portion and also 3 warm Danish pastries. The only criticism I have is the orange juice is very bitter however that could just be a personal taste bud preference. I would definitely return here when I stay at Butlins again.

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Whiterose1987 . 2018-06-19

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I went here for a family meal, on our last night of our holiday. It took over an hour to recieve our food, chips were cold, portions were small, food was quite cheap but still overpriced as alround experience was awful. The staff were very rude, they didnt want to know about any issues. I would not recommend going there to anyone.

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Chelsea E . 2017-10-26

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Now renamed The Beachcomber Inn, we visited as a largish group of 7 and were pleasantly surprised. There was plenty of choice on the menu for kids and adults including our veggie. We started with the nachos which were very tasty, and "proper" nachos, not the Doritos or similar used by many establishments. My wife and shared the meat platter and that was plenty for lunch, my brother-in-law couldn't finish his big burger, just too big. The kids enjoyed their burgers and pasta and all finished with a pancake. The service was good, and they checked we were ready for the next course when cleaning up the previous. The kids had the outdoor play area for entertainment. All left happy.

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75seanl . 2017-05-29

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Visited on Friday night and the food was good, would have preferred more choice for people who are dieting, as there was very little in the sense of anything healthy to choose, even the salads had oil all over them and of the 4 salads 3 were ceasar salad, with lashings of creamy sauce. They did have steaks, which can be a good option, but no option to swap for veg/salad or swap chips for a jacket. something basis I would expect as standard in any pub the service however was quick, which we were grateful for, and not bad value for money.

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debkat . 2017-02-22

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Ate her the most while on our Xmas break at Butlins, mainly because it was the only place open over lunch time! Food was standard pub fare, but it didn't take long to arrive and it was hot when it did. Only let down is due to the amount of doors in the place it didn't matter where you sat, there was always a cold draught!

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AmyR392 . 2017-01-23

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What more can I say? Its a good place to eat if you're at Butlins. The choice is pretty good and its clean and roomy

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mroclock . 2016-10-13

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Great food , service was a really slow though .. We waited an Jr. For our food but it was really busy the day we went .. Bit expensive though for a family of 4 /5 ...

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fidge2003uk . 2016-09-16

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Staff are lovely and friendly and approachable. Never had a prob with food and drinks. Always been nice. Vwry overpriced though

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reddevilste69 . 2016-09-11

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used whilst on butlins adult weekend in June. nice outside space. good breakfast in the morning. friendly staff

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Tracie R . 2016-08-04

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good option to sit and have drink in the sun if you are self catering and dont fancy cooking prices reasonable and food good

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ellamaria100 . 2016-07-24

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As a regular to Butlins over the last 6 years now at least twice a year we now moved from the expensive half board service to self catering wiphich is also cheaper and better quality without the restrictions

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Kildrummytravel . 2016-07-23

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Venue really clean, food was nice and hot, the pie is Defo one to recommend. The children meals with different choices is good

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26Brassy . 2016-07-04

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Always have a Sunday roast here and never been let down on the quality and service also resonably priced

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Stuart J . 2016-06-27

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My daughter, granddaughters (13, 8 and 7) went twice to the Sun and Moon - now the Beachcomber - during our recent stay at Butlin's, on Sunday lunchtime and Thursday evening. It is on a par with Brewer's Fayre and similar chains, both for variety and prices. The staff are efficient and pleasant, telling you before you order how long you will have to wait for food and then acting quickly on requests for more serviettes, clean knives to replace dropped ones, etc. There is plenty of room between the tables, which were cleared quickly as diners left. Highly recommended.

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Mary T . 2016-06-13

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Average overpriced and very watery fish, not as good as most local chippy's. Get the bus into Skegness and try one of the many great pubs listed on this site, for a far superior meal.

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g0rok . 2016-06-06

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With our last 3 visits to to butlins we've eaten here and it's been beyond poor, with been taken over and changing names we hoped it may be better but nothing g has changed. On Our recent visit the pub was empty and told it'd be a 30 mins wait for our order, it ended up being 50 mins. My sons burgundy bun was creamated served with soft cucumber, wife's and mums steak was cold and fatty both served with freezing peas, step dad's chicken tikka was more like a kids portion and my bbq chicken was cold which was sent back and changed, we got a refund on all apart from the tikka and bbq chicken. The only explanation was that the head chef had gone on his break (only on all day) and left his team to cook our dinner. 3 bad experiences, butlins need to drastically change this resturant

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Craig L . 2016-05-06

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We had 1 breakfast here although its now called the Beachcomber Inn. The food was OK nothing special the price of food was average however the teas, coffees were expensive. I think they would get more custom if they added in a brew to your breakfast!

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DexDeb . 2016-04-26

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Average food and long waits when ordered, though service at the bar was fast. The playground outside is the best thing about it. If eating at Butlins choose the Italian or Chicken place instead!

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Marie T . 2016-04-22

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Whilst saying here we have used this place often the breakfast is very filling and the cake and latte very welcome on a long wet day

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DawTyler . 2016-04-20

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can't say too much as I only had a coffee but the menu did look appetising if I had wanted to eat, good selection to choose from, staff friendly

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Linda M . 2016-03-13

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dinner i had was good ill give you that! but the breakfast was vile the bacon was raw! this needs serious attention, and i seen staff in and out of htat kitchen without hairnets! but your staff are friendly its just the breakfast needs aproving!

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Joseph S . 2016-03-10

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The whole family were disappointed with their meals. We complained and were given a 20% refund.We had good meals at the other restaurants on the Butlins complex.

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bponsford . 2016-02-18

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Chose to have a meal and a drink before attending music venue. The food was good and the whole atmosphere in the pub was busy and friendly. Staff very polite and efficient.

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Linda B . 2016-01-28

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a family friendly venue with park for children food excellent and reasonably priced a good selection for the children

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Shellby1966 . 2016-01-27

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Very similar feel to a Wetherspoons type pub. OK but not great, had tuna melt for lunch one day but not very good.

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stevenbouette . 2016-01-26

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The pub in the resort is like an estate pub its modern clean but a bit soulless it has limited choices of beer & wine and the food is standard pub fare nothing special.Its fine with friends but you wouldn't visit it out of choice if it was not on the resort.

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Mark G . 2016-01-25

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Its a captive audience its like an estate pub its ok but lacks atmosphere food was ok but nothing special the choice of beers & wines are a bit limited throughout the resort

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MGA007-2015 . 2016-01-25

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Visit for Christmas period had food service was good was served by a man of name of dale walker he as polite happy good with the children helpful nice man the food was nice the place was clean food was lovely good price wud defo go back again and recommend it xx

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Kaylee C . 2016-01-11

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Very nice food. The fish and chips was nice and the kids meals where also nice. Don't know what else to say.

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mick K . 2016-01-10

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my friends an i went to the sun and moon pub in skegness butlins the food was excellent value the service was also excellent the waiters were very friendly i can definately recommdend.

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marcelle h . 2015-12-15

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Previously ate here in past visits to Butlins - food was good with a varied menu.However when we went back last week to have dinner it had closed early! The opening times state its open until 9pm however arrived in early evening to find it was already closed! There wasn't a sign on the door or anything to say why.I don't like to moan but it was a real shame as was looking forward to eating here was the menu is very good.Hopefully can visit next year.

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Jo_7191 . 2015-11-18

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Ideal drop in for a quiet drink or meal at Butlins. Just to chill out before going back into the main hub.

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gongfarmer . 2015-11-10

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Never visit here for food, served my 5 year old a raw burger and then said sometimes our meat turns pink after it is cooked!!!! Terrible service no apology.

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smm1979 . 2015-11-09

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Good food, good drink, good service. Stock control on the beers was not great, as ran out of beer one night. Food was generally good quality with a gluten free menu for my girlfriend who has coeliac disease

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Alanacer . 2015-10-24

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Went here for a cooked breakfast this weekend and it was a joke! We had to queue up like schoolkids for possibly the worst cooked breakfast I've ever had! I could have used the fried egg as a frisbee! You have been warned.

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Michelle C . 2015-10-06

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Took more than 20 minutes to get served for just a jug of pimms on a sunny day at 2pm. It was a busy pub but the staff are slow and not efficient or friendly. Not impressed!

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SuperHan . 2015-10-03

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run of the mill food, fills a hole but is expensive for what you get. There are better food options at Butlins. it is always busy. staff work hard to keep the place clean but are fighting loosing battle in summer holidays.

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KC5001 . 2015-09-26

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Very expensive when you compare this to the places round about it will cost you a fortune to eat there

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Whitecamp . 2015-09-11

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Really nice food, especially the cooked breakfast, scrummy! Nice play area next to it for the children.

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Roverlass . 2015-09-05

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nice atmosphere and they do serve food but we just had a drinkLarger was not the best and a little bit warm

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spudh2 . 2015-09-01

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Went to this pub at Butlins in Skegness a few times whilst we there. The prices are what you would expect to pay at a holiday pub, but the food was very good

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Robert W . 2015-08-29

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The menu has a good choice for adults and children alike. It does get busy at times but there is a playground outside so the kids can play whilst waiting. We usually go a couple of times during a weeks stay as a treat and we've always enjoyed what we've had and the portions are a good size. We will definitely go again in the future.

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Lisa H . 2015-08-26

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An average meal for a reasonable price. Alright for the family but nothing special. The service is ok but you have to que to buy food and drink. Don't forget your table number though.

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Andrew M . 2015-08-22

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On - site pub at Butlins, Skegness. Spacious and comfortable, with an adventure playground outside for the kids. One of several visits but perhaps the first time I've not eaten. Service always good, same range of drinks as the rest of the resort. There is a constant cycle of improvement at Butlins, but being a massive place it is a steady piece of work. I remember the refurbishment and the creation of the play area, and I think the interior is due some TLC, now. By no means grotty though.

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JohnScarr70 . 2015-08-18

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Kind of like a wether spoons inside. Decent food - not too expensive. The outside lets it down as inside has been refurbed and is really modern.

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ali2206 . 2015-08-14

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great place to eat although can get very busy at peak times with long waits for food , which also has an impact on cleaning of tables too , food tasty and hot

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Karl T . 2015-08-11

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Ate here once on our stay at Butlins but popped in for a drink a few times as it has a Play area for children. All times we popped in were busy and had to wait to order drinks and food. Children's food all served on plastic plates. All drinks in plastic glasses. Food at first glance looks good huge portions but the taste is just cold and average, lots of tables left piled with plates and lots of food on floor attracting wasps. Staff were friendly but needed more of them on more than 3 occasions

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rosty21 . 2015-08-09

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was great with play area for the kids so you could have a drink and meal and keep an eye on them, not too busy

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cookie34 . 2015-07-27

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We decided to eat here on our first night away! The kids meals looked good and well worth the money, the gammon steak was apparently very nice too but the chips were undercooked and my scampi had barely been cooked! That said, the staff were lovely and had no problem refunding me as we were in a rush and I didn't have time to wait for another meal!Toilets were a bit dirty and smelly but actual pub was nice and a very friendly atmosphere!

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Claire_Louise_13 . 2015-07-21

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While staying at Butlins on a weekend visit, we eat here on the Friday night and on the Sunday Lunchtime. The Pub was clean, the staff was friendly and helpful and the food was lovely. In fact we have booked to have our Christmas Dinner here.

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BlackpoolMad1974 . 2015-07-20

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Great venue with fountains for the kids to get soaked in and a playground next to it where the kids can have a great safe time and in full view of the adults enjoying a little freedom and adult social time.

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sithlonny . 2015-07-13

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Gorgeous breakfast !! Friendly staff, well situated to amenities and plenty for children to do while you enjoy a drink or 2 !!!

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Maria R . 2015-07-11

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fast food rubbish charge you a small fortune bar staff try to over charge you serve you rola cola cheap and nasty stuff for the price of coke. Childrens food awful I ordered cheese pasta cost £5 it was like glue kids turned there noses up at it

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alfieLiverpool . 2015-07-06

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what can i say , i was expecting run of the mill stuff but it was far far better than that , much effort and preparation of good quality food...

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salarseeker . 2015-07-02

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We went here on our first night at Butlins resort. We was exploring the area and thought you can't go wrong with pub food so stopped in after seeing a Friday fish offer advertised outside.Finding a table was simple and we ordered our food. There was some kind of deal on and we managed to get a drink with our meal for £10 per person, a bit more than I'd pay on the beach down the road but not bad considering it's a pub environment. It was enjoyable to eat and I would happily go again if I go back to the resort.The atmosphere is nice and nautical and the place itself was clean and tidy. I didn't have much interaction with the staff as I didn't order but they did come to check on us and make sure everything was okay which was nice.

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Beckiebule . 2015-06-30

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Came here after being turned away from The Yacht so not our first choice but happy enough with the menu on offer. Ended up waiting for 20 minutes to be served, and then waited a further 45 minutes for the food - not sure why as the place was hardly heaving! When the food eventually came it was cold, dry and quite inedible... I informed the waitress that we weren't happy and explained why to which she merely replied "yeah, we're short staffed" ??! This was not exactly a cheap meal for £38 especially when all we ate was half a dozen of the chips!

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Hoofoowan . 2015-06-30

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Food was of decent quality, they always advise of a 30 minute wait to prepare your food (managing expectation works for me). There's a lovely park at the back of the pub, the children seemed to really enjoy it.

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LawlorMc . 2015-06-28

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On a visit to this pub we ordered 4 meals (after being informed of a 30 mins wait). Chincken nuggets weren't nuggets they were just processed chicken pieces. The lasagne was dry (no sauce) the garlic bread was rock hard had it replaced after complaining but the second one was no better. Tables not wiped after having to ask for the previous peoples plates NOT GOING BACK!!!

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121whitey79 . 2015-06-22

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expensive food and drink. £3.50 for a pint of pedigree! rip off! Looked at food menu but very overpriced. Park for kids was nice though.

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RossPatzelt . 2015-06-20

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The kids playpark means that the adults can go and have a chilled out drink while the kids run themselves ragged.This was exactly how we used this pub the 3 times we visited during our trip to Butlins.Very friendly staff, and they were happy to accommodate relatively unusual requests, such as my wife's request for a hot chocolate.

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David M . 2015-06-09

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This place is one of the best in skegness. Food was absolutely gorgeous, my daughter is a coeliac they were fab with her bought out a different menu with what she could have breakfast, lunch and dinner. Great place with a fantastic play area whilst your waiting for your food.

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sammij83 . 2015-06-07

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I visited this pub whilst staying at Butlins. We initially weren't bothered about going in as it didn't look that interesting from the outside but my 3 year old daughter wanted to play in the playground which is quite good (for a pub). We decided to stay for lunch and found it clean and pleasant inside. I had fish and chips and they were really good, I was pleasantly surprised. My wife had jacket potato which she enjoyed. Only 4 stars but would have been 5 if the chips were home made.

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Craig A . 2015-06-06

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Dirty tables, some of the food was cold. One plate came with peas & not beans, the fish was missing tartare sauce. The table was not cleaned between courses, no one checked if everything was okay.

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Lynda P . 2015-06-02

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lovely food in a very nice atmosphere staff were brilliant and kids could play in the park whist waiting for meal and kept them busy whilst we had a few drinks after dining

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Shellby1966 . 2015-05-29

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Visited this pub today for lunch. I ordered two starters, salt and cracked black pepper goujons, which came out as plain fish sticks, nothing special like stated on menu and Wings of fire chicken wings, I've had more heat in a korma! The wings had no spice what so ever, they was tasteless, soggy, fatty and left me feeling sick for rest of the day. Looked like they had been blasted in microwave for a couple of minutes. Husband ordered a jacket potato and he rated it 3/10. Overpriced, rubbish food. Avoid.

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Lindseywood . 2015-05-20

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Food good but slightly pricey. Play area outside for kids. Busy at peak times food can take an hour, otherwise good.

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MaxiReg . 2015-05-18

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Popped here while staying at Butlins on a family break. Presently surprised to learn they had a 2 for £12 offer on and we were there at the right time for this. Ordered at the bar and informed of a half an hour wait. However food was served very quickly and was lovely.Staff were pleasant and helpful enough.Luckily the pub wasn't overly busy at the time we went - around 3pm.Tend to choose this one to eat at with the children there is a play area adjoined too.

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marshall19_10 . 2015-05-12

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Food arrived quickly and was very nice. There's a out door play area and our little boy had a chance to burn off his food whilst we enjoyed a couple of drinks.

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julieallison . 2015-05-11

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Stayed at butlins this weekend and came here twice, once for a lunch which was nice, filling and came quickly all be it a little too expensive for what i got but it filled me. However went the next day and was waiting a while and the chips were only part cooked. Both times i have to say the menu needs a revamp. And probably a bouncer for the play area and despite it saying parents are to supervise they rarly do and thdy run wild

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jackieg847 . 2015-05-04

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Had a 45 minute wait but we were warned about this when we ordered. Great steak and a reasonable price

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Louise R . 2015-04-26

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Excellent service and nice play area for the kids outside - that you can sit and watch them and eat and drink

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Dek E . 2015-04-19

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Good value food, lots of beers on taps, parents who don't give a toss about how their kids behave and have questionable eating skills themselves.

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Aranalde . 2015-04-06

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The staff were brilliant, family friendly and nothing seemed too much trouble. Food was good not outstanding but very nice and huge portions prob too big for kids after the age of tots a little pricey but not silly. Replaced a full meal when beer was knocked over it after i asked if it could be re-plated as it was swimming. lovely outside play facilities for kids and when the very excited tots ran round in the pub a bit no one tutted or fussed.

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jam1968 . 2015-03-31

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Lots of space for disabled so easy to get around in a wheelchair/ scooter. Standard pub grub of good standard & variety & priced to sell. Recommend the Sunday roast.

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batty51 . 2015-03-26

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We went for dinner, just my young son and I. The pub was packed and the queue was enormous but the staff were attentive and polite. Our food was ready in a reasonable time and was very nice. Not too pricey either and family friendly.

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jane g . 2015-03-25

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Didn't like it at all - no atmosphere - only place that served breakfast after 10:30am - and a long walk from the other side of the park

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Carole J . 2015-03-17

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It get me how places like this think as there on a holiday resort they can get away with serving rubbish food at extortionate prices!Our visit was for my daughters birthday and thanks to the sun and moon her birthday meal was ruined£85 for 4 adult meals and 2 kids, I would not complain if it was nice but 1 kids meal came out then 5 minutes later all adult meals came, then the starter then finally the last child's meal!Food was cold meat was dry and hard I definatly wouldn't recommend this place for food I would have rather had a sandwich

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Moomoo2010 . 2015-02-21

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We ate here on our first night on the resort. 2 main courses and 2 drinks came to just over £20. You order at the bar and they bring the food and cutlery to your table. Service was quick, and friendly, and the place looked clean.

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gorby321 . 2014-10-15

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very good service from the staff and a good choice of food for the adults and the children. There's also a very good play area to keep the kids occupied.

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gloria h . 2014-10-02

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We arrived quite late and ordered quickly as we knew they stop taking orders at 9, pleasantly surprised as they said the meal might be half hour but was only 15 mins or so, I had a pie and it was delicious, the other meals were as lovely, lasagne, burger, and roast chicken. And we thought it was. Better than the buffet restaurant .

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JoJo100026 . 2014-08-27

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We couldnt find a clean table, so had to wait for 1 to be cleaned. The adult meals were lovely but the kids meals were swimming in grease, I had to try and mop up grease from their plates with a napkin. Floor looked liked it had never been swept

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Kellimod . 2014-06-14

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Visted whilst on holiday at butlins beautiful food and fantastic service albeit a bit expensive but as a treat lovely would recommend

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Chris P . 2014-06-05

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I have had some of the most meals of my life at sun and moon (skegness)i had 4 meals cooked beautifully each was perfect my fiancee proposed here and we was given a bottle of champagne on the house

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xtinksyx . 2013-10-21

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The prices initially put us off at first but as we were in a group of 16 it was the most convenient place on butlins for us all to go for a sit down meal.We adked if we could move some tables together to accomodate us all to which the manager offered us the conservatory which was their usual function room.Everyone single member of our party enjoyed there meal and deserts, I recommened the mixed grill!Service was excellent, all staff vert friendly and helpful.We even went back for a breakfast, although very nice, not worth £7.95!

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marcnjo . 2013-09-28

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we ordered chicken wings to start they came out cold! then we had steak and chips for main that was cold and chips weren't even cooked enough! ordered my 2 year old chicken nuggets they were cold too! They brought us out a oil garlic based?? surly the steak is cooked in this! my friend ordered a chicken pasta dish this had no chicken in it just all cream!! all this for £75! lucky we complained and got a full refund! do not ever go absolutely disgusting

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Sarah C . 2013-07-26

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The steak looked like a burn victim. It was really crispy and tough even though asked for done. The service took about an hour and it wasn't even busy. The chicken didn't taste like chicken and the pie no more pie. Overall this restaurant is not worth going to. Well done Butlins...

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Kelly A . 2013-06-30

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It is clear that Butlins set out to recreate a less formal dining and drinking experience, modelling The Sun and the Moon on what appeared to be a Wetherspoons. However, the execution leaves a lot to be desired - the service was slow and the food was VERY disappointing.Opting for a cooked breakfast, we grabbed a plate and headed to the service station - where due to not everything being available, we waited 30 minutes to get our food. In this time, the sausages, bacon and beans were left on the plate under a spotlight to stay warm, as we waited for the fried bread, hash browns etc to arrive - which was clearly forgotten about as the servers had to chase the kitchen staff, which they then openly moaned about in front of us.When the food finally did arrive, we were disappointed in that it looks limp, lifeless and overcooked - a sea of beige. So concluding, poor value, service and food. It's not even good enough for a hangover fix...!

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SnappySnapsSJ . 2013-06-25

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This pub is located on the Butlins Site Skegness reviews of the holiday park can be found here;Butlins Skegnesshttp://www.tripadvisor.co.uk/Hotel_Review-g2281308-d284888-Reviews-Butlins_Skegness_Resort-Ingoldmells_Lincolnshire_England.htmlWe attended this pub on our first day and it was the first and only time we used this due to the poor service and length of time it took to get our food.On arrival the pub was busy with all the tables in the main room full we eventually found a table in another room back room (function room) however none of the staff seemed to be interested in helping us find a table.The system of ordering works similar to other pub chains were you decide on your food and then go to the bar and order it with your table number and pick up drinks at the same time.Then menu was normal for a pub with food ranging from Steak, pies, sea food through to pizza and snack food.The ordering at the bar was excellent with the staff member being chatty and helpful and going back though the order when we had finished.Upon return to the table we waited what seemed to be ages the children were hungry from our long travel so started to get restless. We chased up the food order and the waitress got some colouring books and crayons which was a nice touch.The food order arrived for the family however nothing for myself. Having waited for another 5-10 minutes I chased the order again to be informed that the kitchen had dropped my food and was cooking it again. By the time I had got my food the rest of the family were nearly finished.I complained at the end of the meal to the team supervisor however he knew nothing about the problem however did apologise took personal responsibility and offer 20% off our next meal.In summary the food is expensive and nothing special and the service is poor with one person excepting all the problems of other team member in the pub.

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JPBODEN . 2013-05-28

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Drink and food very expensive ,even considering its on the Butlins site . Poor and limited selection of meals , could do better with the range of meals available. £8.95 for a burger and 12 chips anyone with a 45 minute wait ? To be fair there is free wi fi and the staff are very helpful and friendly .I know its a franchised set up but for the prices they charge you should get decent portions .

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RogStamford_Lincs . 2013-05-25

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This is what one would expect. It's situated in Butlins resort and delivers nothing more (but nothing less) than such an onsite pub should. The bar staff were utterly confused by my request for a pint if orange juice and lemonade. This involved the entire bar staff debating in front of me not only how it should be put together (one bottle or two of OJ) and how thu should price it up. This resulted in me being charged just over £1 for the first and just under £3 on my second visit to the bar. The staff were friendly though and the pub spotlessly clean. The food was more than adequate. Nothing flash but not bad by any means. Maybe a little overpriced but considering it was within the resort I guess that is to be expected. Definitely room for improvement but would visit again if we needed a quick pub meal at Butlins!

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BarryB1981 . 2013-05-22

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My friends and I had breakfast, it all came at completely different times, so when mine turned up, they had all finished theirs. No apology from staff whatsoever. When it eventually turned up, it was stone cold - so it was obviously sitting on the side & forgotten about. I took it back - it was only slightly better when it returned being lukewarm. The eggs were hard & inedible and there was more fat on the bacon than bacon! Stupidly we ventured in again as I noticed they do Prosecco by the bottle. When we went to order a bottle, the girl had no idea what we were ordering and kept calling in bruschetta - well same country at least!!!!!!! The whole of the bar staff (4) came to the conclusion that they didn't have any, because they couldn't find it on the sparsely laden shelves. Butlins apparently do everything for our delight - ummmm, I think not. You need to educate your staff for apologies & knowledge. Stay well clear of this pub - you have been warned. .....

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JHNorthYorks . 2013-04-26

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We decided to eat in here on our last night as we thought it would be somewhere special, how wrong we were. The food was an absolute disgrace and barely edible. I ordered fish and chips and the fish when it came was dry, curled up at both ends and I had a job to find any fish inside the batter at all. My daughter and son in law had the mixed grill and this was also overcooked and dry and had no taste to it at all. The only thing good about this place is the staff, they were very curtious and polite. As I had already had reason to complain earlier when the table we had booked 3 days before had not been reserved I was reluctant to complain again otherwise the whole lot would have gone back and I would have demanded my money back. The food in the premier dining was much nicer and better value for money and as we had eaten there all week we wished we had gone there for our last night.

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chickalaca . 2013-04-14

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I have many a concern about the quality of the food being presented and my overall dining experience, I would like that in future the jumbo hand battered fish and chips was boneless (I know this is a challenge) as I had ingested many bones both large and small, I feel it is unsatisfactory that a restaurant would dare this serve this to a paying customer and I hope it will be changed in the future, furthermore I feel the staff were unwelcoming as they did not take the time to see if the meal was okay and to our liking,, I'm also informing you about the staff being unprofessional by stacking plates on the table and providing insufficient cutlery and that throughout my dining experience I heard numerous poor comments coming from other diners.One of the most enlightening moments of my meal was during the ordering process, the choice of meal was dictated to me because there was lack of stocking in both the Main courses and in the desserts, in concern with the desserts, the use if pie pastry was disturbing as it did not taste well accompanying the sweet filling. But overall the worst thing about my visit was that my meal arrived at different times to the fellow people I was dining with, this left me disappointed because I had just begun my meal where as my fellow diners had finished, this was unacceptable, I hope that in the future these concerns will he addressed and rectified so that your restaurant may provide an adequate dining experience.

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MaKindle . 2013-01-01

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Eat here twice during a stay at Butlins. Breakfast was ok - traditional english. Nothing special though. Dinner was a Lasagne, which was smothered in think gooey cheese, not my cup of tea I am afraid. Had to scrape it off to eat what was a very average Lasagne. The pub itslef was nice, very modern, clean and the staff were very quick to serve. Shame about the food.

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AtlasHouse . 2012-12-31

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