Based on 73 opinions finded in 1 websites
Based on 73 opinions finded in 1 websites
Opinions
We go here quite a bit, lovely new pub with nice atmosphere. My to go to dish has always been the Plantbased Burger. It was sooo good even my meat eating friends would have it. It was like a 10/10. But when we went the other day we found to our disappointment you’ve changed the plant burger to a beetroot burger??! It was eatable, but only a 3/10. Please bring the old vegan burger back.
1985emma . 2024-02-19
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Me and my boyfriend visited here for our valentines celebration and we had a lovely meal and would definitely be back. We highly recommend the chicken wings! 10/10 and we both had burgers which were yum😋
Mollie F . 2024-02-17
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Local so have been here at least a dozen times. Staff lovely and helpful, can't fault them. Lovely atmosphere, really like the decor and feel of the place but the whole place is sadly let down by the food. After our first visit, the 2nd week open, we decided it's best to only eat from the pizza menu and never eat pudding!! £7.50 for black forest sundae sounded a lot so I expected something amazing. A scoop of vanilla ice cream, 5 lumps of rock hard brownie, pink sauce( no flavour, just pink) and a squirt of cream wasn't the pudding I was dreaming of. I've stuck to pizza and no pudding and it's been ok. We've warned others we've been with since to avoid pudding, they haven't listened and been very disappointed. Unfortunately their pizza based are sourdough so not suitable for everyone. Some family members have had to go off plan! I'm told they do a passable fish and chips but is passable good enough at £17?! Other mains have disappointed too and for quite some time there was a very limited choice available. On our most recent visit, I was tempted by the new menu and strayed! I tried the crispy duck bao buns for £16! I'm happy to pay for a decent meal but this wasn't it. Two bao buns, white and fluffy if a little skimpy on the filling, and a small lot of fries. Barely enough combined to cover 1/3 of plate, no salad garnish or anything to add a bit of colour of value to the plate. The buns had been sat waiting to be served for a bit as they were stuck to plate so in two halves. Tried the first half and no hoisin sauce, just duck, spring onion & pea shoot. Not nice! Waitress brought sauce and I are my buns but annoyed I was caught out again! Then, stupidly, I broke my own rules again and ordered two scoops of ice cream for pudding, how wrong can you go with ice cream?! Well, when you don't store it correctly, quite wrong as you end up with big lumps of ice in it! All in all, today was not a good experience, not my worst experience here but I was expecting things to have improved from my first visit. So, be warned, stick to pizza and no pudding no matter how good you've been!!
Nicky C . 2024-02-15
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Great venue and service but poor food. 6oz burger served rare. Was never asked how we wanted it cooked. Mentioned it to waitress who told us it's the meat they use! Kids burger was cooked well but oddly seasoned and the burger ketchup is very different so be careful if you have fussy kids. Ketchup for chips was fine though Cod tacos was lovely but only one tiny piece of cod and way too much tatziki.
niky p . 2024-02-15
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Came here for breakfast, for the first time & it was unfortunately disappointing. We both ordered the blueberry pancakes which came out cold, yet the menu stated “warm”. The hot drinks luckily were “hot” & tasted ok but we will be giving breakfast here a miss from now on.
FussyEater83 . 2024-02-07
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We regularly visit the strawberry as it’s so local to us. There is a good selection of gin and a varied menu. Last night Tyrone served us, he was so polite and friendly. It was much appreciated!
Gemma E . 2024-02-03
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Met friends here today with out booking a table ( Christmas week in December, stupid on our part), but was pleasantly surprised at how accommodating everyone was. We arrived between lunch and dinner service and shared a pizza whilst waiting for the kitchen to open. We were served promptly at the bar by very lovely bar staff and our fresh pizza arrived not long after we took a seat and it was delicious. We ordered a selection of food when the kitchen opened and all was fantastic from the burgers to the bao buns, will definitely return
Skrk786 . 2023-12-19
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Ladies that lunch. Food was amazing, service was excellent. Staff very attentive. Beautifully decorated and great atmosphere. We will be going again.
Sunshine48246605674 . 2023-11-27
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I came here in November for my birthday, The pizza has so much flavor and i had a really lovely day. Thanks to the bartender Kim it made my day so much better. i really enjoy this pub for a nice Sunday meal
ibish s . 2023-11-25
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The food was delicious, I had fish and chips. the person which served me (Jess) was polite and helpful. Will be coming back 👍🏻
Dan B . 2023-11-25
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Had a delicious meal and really nice drinks thanks to the bartender Kim, really wonderful experience, will go back again soon!
robert s . 2023-11-25
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We had a lovely family meal. The food was really good and came quickly. We received great service from Troy. We enjoy the atmosphere in the Strawberry Thief and have been many times.
Roam635039 . 2023-11-06
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Went for a casual drink with an old friend, really nice place, staff were very polite and service was fantastic, great atmosphere, just felt like a good place to be in, definitely recommend this pub
Cris H . 2023-11-04
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Kim was our waiter and did a lovely job of looking after us, checking in on how our food was, and keeping our drinks topped up. Excellent service Thank you.
Helen D . 2023-10-29
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Visited here many times and have always felt a nice atmosphere. The decor is lovely and they have a large patio area which is great in the summer. Small heated huts are available outside too. The food is very good (pizza especially) and they have a good selection of drinks. Will definitely be back.
Prw83 . 2023-10-17
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Nice atmosphere. Comfy seating around. Hygiene at present time could slightly improve. ( Lipstick stains on water glass and table bit grimy ) Average food got for the price. Not special really.
Ryan W . 2023-10-15
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We are regulars at the theif, every time we have been Ellie (supervisor brown hair) has always been the politest, kindest most caring person I have ever been served by. She is attentive, aware of her surrounding and customers at all times and just a...
Marie M . 2023-09-27
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I went to the bar area to get some menus and overheard a conversation from a staff member saying they had no milk. My wife and I had taken two guests for lunch on a weekday. Among the orders were two Mac and Cheese. When...
anthonyc1024 . 2023-09-20
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Great experience tonight, the waitress (boy tyron with with the curly hair) who served us had such great customer service, so helpful and couldn’t do enough for us - we would be back for that alone, let alone the great food! Please make sure you...
Kyle19831 . 2023-09-11
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Had a great experience especially great service from a young man called Tyrone , very friendly and made us feel very welcome !
E2995XPclairew . 2023-09-05
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Went out to try there food for the change for family lunch to find out from the bar staff said they was only selling pizzas and nothing else not sure why they cant do what blunsdon arms do sell more choice of menu throughout the...
R8583JVrosss . 2023-09-02
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Lovely lunch time spent with family, food beautiful and plenty of it - couldn’t fault the service, our waiter Harley was very attentive
WLO4227 . 2023-08-27
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Visited the strawberry thief today for a family lunch, amazing atmosphere, food was lovely, great service from our server Harley, will definitely be visiting again very soon
S38QLpaulam . 2023-08-27
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After I placed my order, my food was brought out by a young, but clearly intelligent, man who made friendly conversation that allowed a sociable however professional atmosphere to be created. Troy was very polite and made us all feel welcome and along with the...
Toby C . 2023-08-21
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As this pub is a walking distance from our house we thought it was perfect for a Sunday afternoon. The pizza was really tasty and all the staff were lovely. Would definitely come here again.
Rebecca L . 2023-08-13
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Poor service young staff need more training in customer service, reasonable food but small portions, lovely setting and atmosphere.
Kevin Y . 2023-08-11
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My partner and I went here tonight for dinner and the atmosphere was perfect! The decor is nice and everything was clean. Staff all seemed great and we were severed by a young lad called Troy who was amazing! great place nice food but wish...
Hannah P . 2023-08-10
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They’ve been open for over a year now so I believe now is the time for an honest review… Although we have NEVER had an issue with the food here, I must say what a long way the service has come in the space of...
James J . 2023-08-10
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Dreadful from the moment we arrived, no service or help , we were told our table and waited 25 minutes when no one had approached I went to the bar to ask if I should be placing my order for drinks etc but was reassured...
janehR6647VF . 2023-07-25
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Had food and drinks here tonight with some friends. Food was lovely but the person that really made our night was our server Andrew. He was great, very attentive and personable. Thank you Andrew, we’d come back but only for you! Thanks!
Jet07682808676 . 2023-06-29
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This pub is lovely, been coming here for around a year since opening and always lovely atmosphere and service. The outside is lovely in summer and drinks are always quick at the bar. Andrew at the bar in particular have great service on more than...
North F . 2023-06-17
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Strawberry thief is our local and been meaning to post a review for ages. All the staff friendly and attentive. Super dog friendly and our dog loves going there too. I must give a special show out to Callum who served us. What a polite...
Tara H . 2023-06-16
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This place has no clue what it wants to be! If you want to be a cocktail bar then be it and extend the bar, if you want to be fine dining then improve the quality of your food. What you will never be is...
Stephen P . 2023-06-12
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Been here a few times for drinks and loved the place so decided to come for food, staff very attentive and helpful but food really lets the place down. We ordered three pizza's, all of which were nice but one came with a large pile...
Sue W . 2023-06-11
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Amazing pizza cooked by Amy it was delicious and perfectly cooked. The bar staff were very polite and made me feel welcome.
344iainc . 2023-05-31
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Had lunch here, excellent food, quick service, superb setting by large dog walking area, one of the best pubs we've been to.
keithcN4929CY . 2023-05-24
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Food above average service shocking, booked a table for 3.15pm with table service, first impressions very nice and comfortable, took 15 mins for waiter to take our drinks order and another 15 mins for drinks to arrive!! We ordered food when drinks arrived and waited...
Kevin Y . 2023-05-22
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Have reservations about Arkells establishments but this pub knocks my socks off. Stunning. Very friendly staff and in a lovely location. Fair play to Arkells money well spent.
Roam41708927688 . 2023-04-25
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My brother and I have visited The Strawberry Thief quite a few times since it opened. We’ve come with other members of family, as well as groups of friends, and we can honestly say this has fast become one of our favourite places to meet...
Journey16412665603 . 2023-04-17
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Visited the strawberry thief on Good Friday, great atmosphere, lovely food and brilliant Easter egg hunt, well done and thank you to all the team
S38QLpaulam . 2023-04-08
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Delicious food, reasonably priced and good range of drinks Staff very helpful and polite. Will definitely be back again, highly recommended.
Brian O . 2023-04-03
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Amazing building, decor fabulous, and what a lovely outside area, can’t wait for the summer. Staff very attentive and polite, checked on us throughout our meal. We all chose the Pizza menu and weren’t disappointed - would highly recommend.
WLO4227 . 2023-04-03
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Awful place. Tables were full of empty glasses and crisp packets. Plus, don’t go there if you are looking for a relaxing place to drink, there were so many barking dogs knocking down empty glasses with their tales or sniffing around your feet that I...
ewany2021 . 2023-04-01
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I think hit and miss sums this place up! My daughters and friend have eaten here 3 times in total at lunch time. They have all enjoyed the food. However evenings are not so good. The service is slow and lacklustre with waiters wandering around...
240nickyn . 2023-03-30
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Booked a table reservation, staff took ages to ask what drinks we wanted, waited 30 minutes after ordering to then be told no wine glasses so couldn’t have the wine at that time but should be 4-5 minutes when ready, waited and had to ask...
Kay B . 2023-03-26
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Callum was really good at waiting on our table. Food amazing and service impeccable. Really pleased and will come again!!
Robert C . 2023-03-24
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I really want to love it but the service is just so bad. We were left for an uncomfortable amount of time with dirty plates in front of us (and the place was quite empty). When plates were finally collected from the table we moved...
345elliec . 2023-03-12
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Lovely Sunday lunch, two beef sharing lunches we requested one as it comes (med rare) and one well done - both came out beautifully cooked. Chicken individual dinner was enjoyed by our 13yr old Paired our lunch with a Bin 10 Malbec - yum!! Delicious...
Kerry B . 2023-02-19
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Hi Now the new Arkells pub in Tadpole Garden Village has been open a while now, I feel now it is the correct time to review. I think the food is excellent and the drinks are varied and a competitive price . The ambience and...
606rom . 2023-02-11
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Went for a Birthday meal 06/02/23, 7 people including 1 child. First time I had eaten there. Lots of staff seemingly mooning about and when one eventually came over to take our order, he didn't know the menu - didn't know if the Taco's came...
X3455FFdaves . 2023-02-07
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My husband & came here for the first time on a Saturday afternoon for some lunch. We didn’t have a reservation but the lady kindly seated us at an empty table that had a “reserved” sign on, which was a little confusing as we explained...
FussyEater83 . 2023-02-06
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Saturday, at 5pm no wine glasses and no ice…..it’s a PUB, no glasses or ice. Barmaid/manageress suggested we change are drink….FFS either get more glass collectors or…and this is a novelty idea MORE glasses. Oh yes and no crisps. Also, and this is bizarre in...
SLD2014 . 2023-01-21
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First visit and not overly impressed with the layout and general atmosphere! Service Mediocre. Lots of reserved unoccupied tables and little seating for a few comfortable drinks! Food choice is very limited.
ashleysH4137GU . 2023-01-12
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My second visit here and won't be back. Very slow to take orders and no flex at all on menu...asked for normal peas instead of minted peas and chef said no. Asked for other veg alternative and again no.. I would just have to have...
kathrynbC8290RS . 2022-12-18
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I attended with 3 friends for a celebration. It was a Wednesday evening when the World Cup was on, so pretty quiet. The food was good, 3 of us had a burger which was well cooked and tasty as were the chips. The reason for...
SeanAmor . 2022-12-18
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I celebrated my birthday lunch here today with 7 members of my family. Booked a table for 14:30 and when we sat at our table, which we weren’t even shown to was told the kitchen would soon be closing. The food took a long time...
Michael P . 2022-12-08
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We went here for lunch on Saturday, ordered a burger, pizza, pint of aspall and single gin and came to £35. We were greeted at the front by a younger fella who showed us to a table without saying a word. We sat there for...
Markcross1234 . 2022-12-02
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Great place with fabulous staff and atmosphere. Visit here regularly and it never disappoints. The food is lovely and the portions are a good size.
344iainc . 2022-11-28
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219 Opinions
Gave a 2 because the waitress was lovely. Food terrible. Items missing, cold food, congealed cauliflower cheese and overcooked potatoes. Would not return! Did complain but fell on deaf ears.
310 Opinions
Excellent meal with family staff very friendly and helpful I had the Tikka masala which was very tasty kids also catered for and the desserts well presented and liked by all those that had some and prices not unreasonable
698 Opinions
We've eaten here many times over the years but it sadly went downhill so we haven't visited in some time. Noticed that it had been taken over earlier this year and reviews looked great so we went on Saturday for my husband's birthday. So glad we did! The refurb is lovely - seating is much more spaced out than previously. Team were all super friendly and efficient - lots of smiles and conversation if you wanted it - just how we like it. It was a very busy Saturday night and they looked full. Service as the evening went on slowed up a little but not drastically so and it didn't detract from our lovely evening. Food was exceptional! We had the crispy olives to nibble on, the trout for mains (please keep this on the menu it was amazing) and vanilla creme choux pastry and roast pineapple for dessert. It was all stunning! We only live a few miles away and are so glad to have a top notch eatery on our doorstep! Already re-booked to go with family for lunch in a few weeks time so fingers crossed we'll have the same wonderful experience! Top marks to the chef!!
14 Opinions
Poorly trained staff gave our order waited an hour, no one is aware of a table not having been served, we checked, the order hadn’t been put through. Staff and bar man have no idea what whats going on, would rather chat to each other than look a customer in the eye, wasn’t busy. They are not trained that there’s a table there that’s been in a long time but no food. We were then promised it would be out in 5 mins but still took 15 a total of 1hr 20 mins wait for two sandwiches, no reduction on the bill either just poor training won’t be going back.
146 Opinions
Was led to believe this place had been done up I am not sure how can it be in worse shape than it was previously not good something is just off with this place would not recommend it to anyone very strange.