The Stratford Brasserie in Newham

Una parodia absoluta de un restaurante con probablemente algunos de los peores servicios que he soportado en comer en todo el mundo durante más de 50 años. La música era fuerte e inapropiada - si fuera un club y por la noche, podría haber entendido el estilo y el volumen; pero esto fue durante el día. Se necesitaron 2 intentos para llamar la atención de alguien (y no estaba demasiado ocupado) para preguntar sobre bebidas y no parecían ser conscientes de qué cervezas de barril y embotelladas estaban disponibles, por lo que se llamó a un colega. Pedí una botella de vino, ya que la elección de la cerveza no era de mi gusto. El vino se vertió sin la oportunidad habitual de una degustación inicial, lo que es inaceptable. Estábamos listos para ordenar y el camarero estaba desconectado, desinteresado y carecía por completo de cualquier habilidad de servicio al cliente. Cuando le preguntaron si la música podía bajarse, dijo que preguntaría... el volumen no se alteró. No había sal y pimienta en la mesa y se presentaron nuestras comidas (una fiesta de 5 ). El mío no estaba lo suficientemente caliente - apenas caliente. Se lo dije al camarero, que recogió la comida y comenzó a alejarse sin explicación. Tuve que preguntarle qué estaba haciendo, a lo que él respondió, consiguiendo otro. Para cuando mi comida de reemplazo había llegado, todos los demás habían terminado, así que estaba comiendo solo efectivamente. El camarero preguntó si nos gustaría ver el menú de postres y todos los demás recibieron un menú, excepto yo. Además, uno de los miembros del partido no tenía su lugar despejado adecuadamente. Todavía había un recipiente vacío y 2 frascos de mayonesa individuales vacíos sentados en la mesa frente a él, con el personal caminando, totalmente ajeno. Fue a hablar con uno de los dos gerentes y la llevó a la mesa para mostrársela. Ella se disculpó y se alejó... y el tazón y los frascos TODAVÍA estaban allí. Había uno de los empleados -solo uno- que mostraba el nivel de atención al cliente que se esperaría en un restaurante de un hotel de este calibre. Fue un pastiche de comida y cuando otro gerente, que por cierto, fue visto bailando al ritmo de la música mientras servía una pinta, (¿el volumen y el estilo fueron más para su beneficio? ) , dijo "espero volver a verte" , todos le dieron una respuesta muy clara en negativo Evita este lugar si quieres una comida civilizada con un servicio adecuado y la capacidad de mantener una conversación sin tener que gritar

Otra comida decepcionante en el salón e 20 del hotel The Stratford. Tenía el rollo de langosta y cangrejo de río que era realmente una comida de mala calidad. El rollo sabía barato, esperaba un buen chorrito de mayonesa de estragón pero apenas tenía mayonesa. El rollo se quemó en lugar de tostarse y el olor del pan quemado lo abrumó todo. Costó £ 19 que era exorbitante y podría haber tenido algo similar y mucho mejor y un tercio del precio en el local Pret. En el lado positivo fui al happy hour de ostras el miércoles pasado y estuvo bueno y hoy mi compañero de cena disfrutó de su bocadillo de club. Así que el salón e 20 sigue siendo muy golpeado y extrañado por desgracia.

Parte de un gran hotel de 4 estrellas. Comida de cumpleaños para 10 de nosotros. Algunas comidas eran fabulosas (el plato de pollo, brócoli con chile, lubina) pero los tres filetes no eran tan grandes. Ninguno estaba cocinado como se había pedido y uno estaba frío. El servicio era impecable y el ambiente era agradable en una cálida noche de sábado. Caro para lo que tenemos, incluso para los estándares de Londres.

El personal era agradable y el servicio rápido - pero la comida un fracaso total. El pollo en el sándwich del club era gomoso e insípido y el pan se pegaba a la servilleta en la que se servía. Excelentes cócteles. El restaurante se encuentra dentro del vestíbulo abierto del Stratford Hotel y no tenía mucho ambiente, había más personal que clientes en esta visita a mitad de semana a la hora del almuerzo. Muchos lugares mejores.

Been here a few times now and I have no complaints at all. The food is outstanding and so worth the money! Such a beautiful restaurant, well presented and the staff are lovely. Would highly recommend!!

Lovely food in pleasant modern surroundings. Relaxed atmosphere and no attempt to hurry us. We had the fixed price lunch. Portions were small, but food was well cooked and beautifully presented. We both had room for a pudding which were quite generous portion wise. Service was a bit hit and miss, but friendly. Toilets were really dark - a pet hate of mine, but proper towels to dry your hands so not all bad!

Pre-match dinner. Good service, nice place, insipid tasteless vegan paella for me which was mostly rice, 10 peas and 3 carrot slices and cost £19 and a tasty duck breast for my son which he said was lovely. Make of that what you will.

So So disapointed. Only booked a few weeks ago and chose this on the basis of what cocktails were available for a bottomless brunch. Got there and they had changed the choices..to ones we did not like. The said it would have been on an email but the email I received the day before had none of this info. If it had, we would have cancelled as can have prosecco brunch locally!. Finally the manager agreed for us to have another choice but that was after were were going to walk. Service was always polite but so so slow. Had to call someone over more times than not and it wasnt even busy.The food was lovely I have to say but the other MASSIVE complaint was there was no live DJ as advertised, No vibe just piped music..why was it advertised as a kitchen disco brunch. Very very disappointed and DO NOT recommend.

Have been coming here on and off since it opened but was disappointed on last two occasions. Visited for a quick drink last week. My friend and I ordered 2 different glasses of red wine but our waiter didn’t know which was which and suggested he ask the bar staff. Lunch today, first drinks took 15 minutes to arrive, food was disappointing, expensive and uninteresting. And we had to complain about the ladies toilet as one of the cubicles stank. Disappointing.

This spot has dodgy inconsistent food. The chicken Caesar salad was not worth the £16 price tag as the chicken was tasteless, the croutons were stale and there was a tiny sprinkling of Parmesan. Very disappointing. I had cauliflower cheese with the salad. The cauliflower was under cooked with a blob of melted cheese on it; it was bland and nothing special. As a local I have eaten here several times and the food over my last three visits was average to poor. On this occasion the waitress asked us three times if ‘everything was ok’. This only further deepened my resolve as clearly they were insecure about the meal they served. What a shame.

The spot was great for lunch. Service was amazing. Our waiter Michele was amazing and professional. Will definately be going back

Came here to celebrate a birthday and the music was just noise. When asked to turn down the "music", we were told they can't do anything as it's a live DJ. It was an absolutely inappropriate and horrible taste of noise which could ruin any meal. Felt discriminated against as I had to use ear plugs due to the loud noise from the restaurant. Not an atmosphere fit for the type of restaurant. Not relaxing at all. Definitely not recommending this on my food network. Real shame as the waitress seemed nice enough.

This is located right next to Stratford International Station. The waitresses and all staff were friendly and professional and several times asked how our food was. Tye portions were extremely generous and great quality. John's steak superb my lamb divine. An amazing evening all round and would highly recommend for a night out.

Great menu choices at the Bottomless Brunch. Ham & Eggs for two of us and Eggs Royale for one. Delicious food, good portions and great service. Generous with cocktail top ups and a 10 minute warning that our bottomless time was nearly up. The Frozen Espresso Martini was amazing. We also enjoyed the Mango Bellini. Thoroughly recommend this Bottomless Brunch in a smart setting.

Went for late bottomless brunch. Finally (!!) the weather was better, the staff were so helpful moving us from an inside to an outside table. Everything perfect - attentive but not overly so friendly staff, absolutely delicious burgers (we all had), great dj - all in all a perfect day, Would highly recommend, will be back.

Thank you Simona for a good service provided for my brunch but also taking some photos for me. Thanks Sami for your great advice in choosing a cocktail & snacks. The food was delicious in very pleasant surroundings. Thanks for the photos of Stoycho & Evie around the bar after my return to round off my birthday celebration.

We were seated promptly and brought bottled water. Then followed a 20 minute wait with no drink or food order taken. The restaurant wasn’t even busy. Daughter’s steak looked good, my duck leg was over cooked. Felt this was an expensive meal for the level of quality/ service. Spent less in the Darwin Brasserie at the Sky Garden for much, much better food and service.

Went to the kitchen disco bottomless brunch with a group of girls and had a great time. Atmosphere was chilled and not as party-like as the name suggests. Waiters were attentive but not generous with the refills. We all enjoyed our food and the restaurant is beautiful. Would try somewhere different next time for a more lively vibe.

Food at the E24 restaurant part of the hotel is not only great value, but delicious, and we are foodies .

Isabella was the best hostess ever! Delicious food and drinks. Music ambiance was fantastic. Brunch was great value too.

Brunch Me and my family went for brunch. Our server Patrick was absolutely amazing, he was very attentive, absolutely friendly, we will absolutely return and recommend, and be asking for Patrick to be our server.

Patrick was a gent! Best waiter and a true gem! We will come back for great food and flowing drinks!! I thoroughly enjoyed my birthday celebrations with a great atmosphere xx

Whilst staying at the Stratford Hotel we were so pleased that we decided to eat at Kitchen E20. We had the Abba menu which was first class. At £19 for 3 courses it was a bargain with all courses exceeding expectations. Well done to the...

We accidentally booked here for dinner but were pleasantly surprised. We decided to go for the set meal which I really enjoyed. I went for the cauliflower main which was super tasty. Also our waiter Patrick was brilliant, really helpful and friendly throughout our evening.

Really good, best hotel restaurant I’ve been to in the UK. We had different starters, which were both very good, then steaks, with amazing sauce and chips. Generous portions, we couldn’t finish, and excellent value.

What went well: Accommodating with our food orders (and changing them) A lot of friendly staff Prosecco topped up often 25 min walk from ABBA arena What didn’t go well: Not clear explaining what drinks were included in Bottomless Brunch Were very slow in bringing...

Dit is de brasserie van het Stratford hotel, waar ook het ontbijt wordt opgediend. Mooi en gezellig interieur en goede...

Booked for dinner on a heatwave August eve. Sat inside lovely and cool. I was with my 3 children (14,12,8). Very friendly staff. Nice children’s menu so youngest was happy, and great steak for my son. I had the trout was very lovely. I did...

Just had a delicious meal at a reasonable price. Excellent outdoor seating. Staff were wonderful. Attentive friendly service by Patrick.

Just not great service, waiting for drinks, table being cleared whilst we were still eating, staff interrupting each other during order taking, no one owning an area/station, staff leaving mid service so orders having to be requested twice. There didn't seem to be a team...

Their coffee was sour sour, we gave it back and the waitress offered to make an other one, but that was the same. We then asked to have a tea instead, when we received the tea, the waitress told us that we have to pay...

Visited Kitchen E20 for the first time earlier. Saw that both E20 and Allegra are in the same hotel, logic was I'd try the entry level out before committing to their fine dine. I am so glad I did. It is a great space for...

My new favourite hang out. Visited Kitchen E20 for lunch. Quite loud music (live DJ) at the weekend but asked for a quieter table and it was perfect. Had the gammon and eggs and it was perfect, packed with flavour and good quality food. Love...

A group of us went here for brunch and had the best time. The setting of the place is gorgeous really bright and big. The cocktails were delicious as was all of the food, the shashuka eggs were unreal! Our waitress Marian could not have...

The Terrace area outside was nice and inviting but the food was disappointing and the service was non existent. We was there for about 3 hours for a burger and one drink. The burger was very greasy and there was no effort from anyone to...