Based on 2 opinions finded in 1 websites
Based on 2 opinions finded in 1 websites
Opinions
Lovely welcome and friendly staff throughout our short stay of two nights; great quiet room. Perfectly located in the super area of Hither Green.
Julie T . 2022-09-24
MORE AT TripAdvisor
A lovely pub that offers great roasts on a Sunday and the standard bar classics the rest of the time. Beautiful inside and a great beer garden at the back. Nice staff, especially Charlotte behind the bar. Perfect pub
JLH . 2022-08-24
MORE AT TripAdvisor
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83 Opinions
Buen café, pero es a mediados de enero y la puerta está abierta y la calefacción está apagada. Se sentó en abrigos y se fue para ir a un lugar más cálido. También la música era un poco ruidosa para tener una conversación.
149 Opinions
For me, as lovely as the staff are, it's not a great restaurant. It's very outdated, and it needs a massive revamp and a massive clean. It could be a wonderful place to get food, but it needs a proper in-depth. Makeover, clean new menu end more customer Focused.Unfortunately the restaurant is stuck in the 80s at the moment I do hope this restaurant gets a proper revamp before it's too late and we lose a great place in the community
35 Opinions
Restaurant dirty and run down. Food terrible, pie undercooked underneath and over ooked on top. Pastry like leather, meat scarce and tasteless. Gravy bland and watery.
895 Opinions
Having just experienced a masterclass in bad service, I was moved to write a first-ever restaurant review. My wife and I walked in mid-afternoon without a booking on the off-chance there'd be an available table. After checking, the maitre d confirmed no tables inside - fair enough - but that we could eat outside unless we wanted to wait until 6pm to eat. Outside we went and sat in a heated booth with a reserved sign. The server then told us we would need to move but couldn't confirm what time the booth booking was due, and all the other reserved signs were just there to help manage walk-ins. Odd way to handle it, but no problem - we moved to a non-booth table and the server kindly moved a patio heater for us, took our order for a roast each and placed our cutlery on the table. He then returned to tell us that in fact there was no food available. As in, no honouring of our order, no starters available, no food at all. On questioning he said it was because they needed to 'protect advance bookings'. No answer to what would've happened had we waited until the 6pm table; seemingly no solution for walk-ins whatsoever. So we ordered a cold sausage roll bar snack. And then the cherry on the service cake - the poor server was sent out by his maitre d to collect our cutlery. No attempt by the maitre d to apologise, make any attempt to explain, comp the cold sausage rolls or offer us a round of drinks. If we'd been told at the beginning there was no food available, we would've understood and left without spending money on a round of drinks (and the cold sausage rolls). It will take quite something to convince us to return. To the owners of The Talbot - you've done a lovely job on the renovation, your food looks great, and you've created a great vibe. But your customers are your lifeblood and your people are your key strength and you seem to have forgotten both those essential points.