Birdie Num Nums in Lewisham

Nice coffee, but it’s the middle of January and the door is open and the heating is OFF. Sat in coats and left to go somewhere warmer. Also music was a bit loud to have conversation.

Vine aquí con mi novia para un bocado. Decoración súper encantadora y acogedora, actitud relajada pero personal amable y atento. Tuve una tostada de desayuno y un café (todos los cafés tenían el mismo precio que me ENCANTARÁ. No perder el tiempo, hizo que el lugar tuviera una sensación sensata). Definitivamente lo recomiendo para un ambiente creativo / frío, café de la mañana o un pequeño almuerzo - tipo mordisco para comer. ¡Bien! !

Had a lovely breakfast - the Eggs Benny was delicious - lovely soft yolk eggs. The sausage breakfast toastie was also very good rounded off with great coffee & a smoothie.

Go find out for yourself!! It’s a little gem and when you get there, you’ll find a warm happy place! 😋

We went in for a rest as well as desserts and tea.... yum! Lovely orange cake with chocolate frosting. Moist and delicious. The staff were friendly; comfortable seats; good conversation; and reasonable prices. Perfect!

Visiting London at the weekend and went here for breakfast,could not fault the place at all..Staff very friendly the minute u walk through the door and the food and coffee was amazing..Definitely be returning

店の雰囲気はよく、ブランチで利用している人も多い。ベジタリアンメニューは充実しているし、ケーキも数種類あって友達とお茶するには便利。ハンバーガーを頼んだのだけれど、ほとんど野菜の入っていないお肉たっぷりのバーガーで、付け合わせのフライドポテトも油っこくて少し残してしまった…ファラフェルなどのテイクアウトメニューもあったので、今度はそちらを試してみたい。

Brief drop in for a quick lunch of eggs royale, which is served with a soft boiled rather than poached eggs (fair enough with only a small kitchen). Eggs were hard boiled. Soft boiling an egg isn’t tricky. Salmon could also have been better. But service was good and prices reasonable for this part of town.

This place was exactly what I was looking for on a rainy Saturday morning whilst killing time between meeting friends. Lovely smiley welcome from the guy behind the till and a relaxed, non pretentious attitude all round. You don’t feel like you’re gonna walk out of there having paid £25 for a flat white and a deconstructed avocado on toast combo. Never tried a Turkish Breakfast before (I went for the veggie option) but soooo good, it’s more of a lunch really with salads, halloumi and hummus but the garlic bread/toast is banging.I’m almost tempted to get the same thing again and enjoy it all over again. Keep up the good work Birdie Num Nums and never change (old school wipe clean table cloths and all) x

Mi amigo y yo tuvimos un brunch muy enoyable aquí. Ella tenía el aguacate y los huevos y yo tenía el vegetal derretido con un batido. Es un lugar tan lindo y terminamos pasando horas allí charlando, mucho después de que terminamos nuestro brunch, pero el personal no nos molestó en absoluto y nos dejó seguir con él. Realmente disfrutamos de nuestra visita y si en la zona, sin duda volveremos!

The staff were so friendly and I sat outside on a lovely summer day. Great for a chilled out brunch! Highly recommend

Entré aquí la semana pasada e iba a comprar una mezcla de calabaza y lentejas, pero el establecimiento no acepta tarjetas por menos de 10. Si no desea unirse al siglo 21 de la calle, lo hará (¡y lo hizo!) Con mucho gusto llevar mi negocio a otro lado.

We always try to find a non chain place if we can and Birdie’s did not disappoint. Went for a late lunch on a Saturday afternoon following an open day visit to the art college across the road.

Este café peculiar independiente en New Cross es tan buena que estoy allí todo el tiempo! Buena comida, ensaladas frescas, cerrando pastrón y Kimchi queso sándwiches tostados y apetitosas brunch. Además de todo eso, la comida increíble, el personal es muy agradable y divertido. A un montón de gente de cualquier forma posible. Si estás en la zona sería gilipolla no para visitar. Y si no estás en la zona de la estación de tren más cercana es la puerta nueva cruzada así no excusas bajas ok

Veo este lugar todo el tiempo, pero yo asumí que era tienda café caro, pero realmente no es sólo 2 libras un café realmente bueno! He estado en un par de veces y la gente detrás del mostrador siempre han sido una maravilla, incluso cuando han sido claramente trabajar todo el día. Un montón de comida vegetariana en oferta. También es muy bueno, así que me senté wifi gratuito y estudió aquí dos horas con ninguna queja, y yo también me encanta la decoración, un montón de cómodos asientos y luces de colores. Me encantó la tarta de jafa, realmente naranja - ey pero no demasiado enfermizo. Sin duda si estás en New Cross un día.

Loud funky music, bohemian decor, fancy and tasty food. Portions could be bigger but it's the quality not quality with them.

Delicious and different breakfast options. My companion had shakshuka, a favourite dish, and pronounced it excellent. I chose the avocado butter option and asked for smoked salmon on the side, but they had run out of smoked salmon and their delivery hadn't arrived (we did come in first thing on Monday morning). The very helpful woman behind the counter helped me figure out an alternative, which was two salads (the sweet potato one and the tomato/basil one) with avocado and a delicious soft-boiled egg that had been preserved in soy and vinegars. She put some beetroot hummus on for me too, and it was one of the most unusual and one of the most delicious breakfasts I've eaten. The peppermint tea was very good too, I was pleased to see it was Fairtrade. Slight downsides: it was cold with the door open (in February!) and the music was a bit loud, so I found us a seat away from the speaker and then we could talk. I had a piece of gluten-free carrot cake to take away which was scrumptiousl. Lovely staff, very nice atmosphere, terrific food choices. The prices were reasonable too. I'd happily eat here again.

I'm hoping this review will be constructive; I really should have mentioned something at the time, but the staff were so sweet that I found myself not wanting to upset them. So the positives were: staff very friendly, good range of options for different dietary needs on the menu. However, the negatives were unfortunately very off-putting. Firstly, it was absolutely freezing in there! My friends and I all had to keep our coats on. Secondly, and this is worse, the food I ordered was practically inedible. I had a vegan falafel wrap. The falafel was very dry and then lettuce, cabbage etc was very wilted and sour tasting. Either it had been doused in vinegar or was actually off. I left half of it untouched and in fact had a tummy ache later, which may have been related to the food. Overall the experience felt like a waste of money, and I don't think I'd go back there again. I was very disappointed, because I'd heard good things!

Dos cuencos de ensalada vegetariano ordenados. Uno con halloumi y otra con falafel. Cada uno cuesta 8 libras, hecha con garbanzos, repollo rojo, cuscús, lechuga, batata, hummus y pan. El tamaño de la porción era muy pequeña teniendo en cuenta todas estas son ingredientes baratos. El pan estaba duro, lechuga vino sin vestir, cantidad muy pequeña de batata. Era agradable pero en Hummus saldo un terrible esfuerzo. Tenía una tarta brownie de postre que era igual de pequeña. Muy poco para recomendar este lugar.

Tenía el vegetariano Ensalada Bowl y esperábamos grandes cosas a juzgar por los comentarios. Tristemente decepcionados después de recibir un pequeño plato de comida insípida que consiste de la llanura seca falafel, lechuga, una cazuela de hummus, pan duro y un triste montón de garbanzos y cuscús. No recomiendo en absoluto.

Perfectly cooked poached eggs and bacon, nice Avocado salsa and I absolutely loved the smoothies. There are a lot of vegetarian/vegan options and also the classic egg Royale. The portions are very generous and if you get you place in the sun... well, what else?

Want something a little different? Birdie Num Nums is a great little spot, off the path in Southern London. They are only open for breakfast and lunch. Try the Birdie Breakfast. Has something local of all kinds.....bacon, sausage, eggs, mushroom, tomatoes, bread, hash brown, greens....

Visitamos Birdies el mediodía en un domingo de cálida bienvenida como llegamos.

Pedí un sándwich vegetariano - me dijo la palabra "vegano" también dijo vegetariano" o vegetariano" en el menú. También me menciona específicamente que no tener huevos. Llegó con queso - le dije al camarero y su palabras fueron "oh, bueno, no puedo decir sin queso"....

Comida - complaciente para necesidades particulares (vegetariano), servicial y encantador. Si son locales - por suerte, si no - tome un desvío! ¡Fantástico!

He estado viniendo aquí por bastante tiempo. El personal es encantador, la comida es estupenda y el chocolate caliente es para morirse. Yo te recomiendo pagar una visita a este lugar encantador.

Siento que me quedé muy decepcionada. Puedo ver que es ecléctico estilo, la noches de películas son una idea encantadora, pero el núcleo del negocio, la comida, es una decepción. Conscientes de los retos de servir y preparar desayunos cocinados, así que todo está caliente al mismo tiempo, así que es una buena idea presentar una sartén de hierro en la comida. Sin embargo, este es inútil si la sartén está fría porque la comida en ella también está en una vía rápida para ser frío, que fue, en particular los granos. También podría ser de gusto personal pero no interesado en fuertemente ajo champiñones sazonados con desayuno. Cuando pregunté a la mantequilla (no tenía, en ese momento, noté tostadas ya llevaba) nos dieron un plato de mantequilla derretida. ¿Cómo es que va a ser extendido en las tostadas? Habiendo tenido una cafetería en una vida anterior, personal capacitado y personal colaborar son difíciles de encontrar, pero tomarse el tiempo para cubrir las necesidades básicas esenciales volveremos por diez. Le deseo lo mejor en lo que está tratando de hacer, pero por favor, trabajo en la entrega.

Nos trajeron nuestros amigos aquí para el almuerzo para celebrar su cumpleaños y pasamos un tiempo fantástico. El personal era muy servicial (me había llamado previamente para reservar una mesa y tenían nos ahorró una en el escenario) la comida era una presentación y sabor increíble. Pasamos un par de horas inolvidables comiendo y bebiendo y sin duda recomiendo el plato de ensalada, Desayuno birdie birdie Birdie y la Mary. Gracias Birdie Num numérica, estoy seguro que volveremos!

a lovely spot, I like to visit when over from Ireland, lovely staff, fair prices, good food. What's not to like.

Good prices, friendly staff and very good food. Conveniently opposite Goldsmiths university. Good balance of vegetarian, vegan and meat options.

Had a fantastic breakfast here. Good quality ingredients and good portions well cooked. Well worth a visit. Spotless toilets as well.

I apparently have to submit my review since TripAdvisor feels I'm referencing another member (which definitely isn't the case) but here we go. I've been frequenting Birdie Num Num's on an annual basis, whenever I visit my Aunt in London I have to pop by for some of there delicious treats and amazing drinks. The staff are friendly and the interior is welcoming, beautiful area and really affordable prices. Give them a try over a big chain shop like Costa or Starbucks, you won't be disappointed !

Dropped in for brunch last weekend based on reviews here and yep it was great. I had the Birdie Brekkie which was delicious and Mrs Spaniel had the fish finger sandwich (for which she was prepared to die for). All round excellent.

I have visited only once.Staff was polite, but the dish they suggested was horrendous.I asked for their best vegetarian dish and the waiter was adamant I should try their halloumi burger.It cost more than £8 and it was not good. The bread was not fresh, the halloumi wasn't cooked properly and the overall dish was very average, especially for that price.The layout of the restaurant is a bit uncomfortable as it is hard to sit somewhere where you're not obstructing the way for other customers or staff.

I had lunch at Birdie Num Nums today with my daughter. The service was very quick, efficient, and friendly, and the food was excellent. My falafel wrap was enormous, and was delicious. There was a very good range of teas, coffee, and smoothies - my daughter said that her spinach smoothie was excellent. I probably wouldn't have thought of going here had it not been for the recent publicity, so although the controversial review by another Trip Advisor member a couple of weeks ago was truly ridiculous, it may have had the opposite effect to what he had intended and ended up giving some well deserved publicity to this charming little café. Now that I've been to Birdie Num Nums, I will definitely go back when I'm next in the area.

Love the food and service!! Food is always fresh. I think I am having lunch there everyday now. The plate they have with several meze's in it. Yummm

So I've been coming to Birdie Num Nums probably since the first day I started at Goldsmiths University two years ago. Every time I go into Birdie's I always have the best experience there. their customer service is fantastic and all the employee's are always happy to help. The food is fantastic, They do amazing vegetarian options and their avocado salsa is absolutely delish! Their décor is adorably vintage and wouldn't want to eat my lunch anywhere else. Keep it up birdies! you're doing an amazing job.

Went down to visit Birdie Num Nums recently. I was hungover but didn't fancy the usual cold pizza/kebab or even greasy fried breakfast.In all honesty, I didn't know what I wanted. But I had heard this place would help.After a quick scan of the menu, I was given some delicious choices that helped me narrow down my choice. I chose poached eggs with avocado salsa (because I'm a posh breakfast type) Bevvy of choice? Got to be tea, in a pot.Missus had granola (each to their own) and a smoothie which was minty enough to wake the dead.All in all, this stunning breakfast set me up not just for a normal day, but a day in London. Battling traffic, Pearly kings and Queens, and those guys with big black hats.I will be here again to eat like this. Awaiting a re-stock of lemon-grass teabags.... ;)

A really excellent little cafe. As i said in my previous review ( taken down due to alleged offence of another reviewer). Keep doing what you're doing, it's great. If others get offended by great service and delicious food then i don't have much hope for mankind.

I would like to say how much I concur with the overwhelming majority of highly favourable reviews.This place is so good, it's criminal. Call the cops!

Lovely staff! Great service! Excellent food and drink! I highly recommend it and will definitely visit again in the future.

A very good cafe, good teas and snacks, nice staff. Clean and comfortable. Nothing bad to say, even about lemon tea varieties. Will go again when in the area

As my last review was posted then removed by TripAdvisor, I would like to reinstate my views without the reference someone (not sure who!) so sensitively objected to.A great café with intelligent, sensible and hard working staff.I love their lemon and ginger tea but find that I can't be doing with dunking tea bags for fear of upsetting another customer who also frequently enjoys dunking tea bags. So I order the very nice coffee which puts more hairs on my chest, so I tend towards that really.Thank you Birdie Num Nums, for your hard work, great cafe, and brilliant sense of humour.

As a 'senior tripadvisor reviewer I can honestly say this cafe is second to none, the staff are friendly, professional and fast.

Really enjoyed my lemon and ginger tea, thank you! Would happily visit again. Good location and friendly ataff

The thing about flavoured tea, is it all tastes the same. It's just slightly funny tasting boiled water with mildly different smells. Which is fine, if that's what you like. So if they don't have the flavour you want, they'll give you something more or less the exact same and it won't matter at all. But at the end of the day, tea is tea wherever you go. Don't come here for the tea.Come here because far too often obnoxious, awful, vile, entitled customers get away with being rude and demanding to waiting staff. They see no difference between "server" and "servant" and delight in making themselves feel more important in their pathetic little lives by being abusive towards people who often have no option but to take it for fear of losing their job (or, it seems, being reported to police!). So when an establishment stands up and does not allow it, placing reason, decency and the wellbeing of staff over the couple of pounds worth of business from one of these awful people, that establishment deserves to be celebrated and supported! So go! Buy tea! You have my unending respect, Birdie Num Nums. TAKE ALL MY MONEY!

Outstanding. I'll keep going till the day I die if it upsets off the oxygen thief who posted the teabag review and helps out a brilliant little business.

Friendly staff right next to work so it's convenient. They have great tea selection which is what I come in for and everything is fresh and affordable considering so many small independent cafes are quite over priced.

Never been but will be there soon to enjoy a cup of whatever tea they care to brew. Sounds like a lovely place, and if it's good enough for the coppers it's good enough for me. How very dare that woman dial 999 over a teabag!

Great place to relax and enjoy the atmosphere with the polite and friendly staff. I think Roberto's mum needs to tell him to "man up" even if it does make him cwy, cwy and cwy. Great free advertising for Ms Melissa care of the clown Roberto.

I found myself in tears,moved by the unsurpassable pleasure I received from the lemongrass tea.highly recommended.

One of the few places that was open in New Cross on a Sunday morning. Great soya latte and super friendly staff. Highly recommend the homemade granola as well.

Got a lovely impression of this cafe from the various news stories today. Can't blame them for asking him to leave. Fancy using someone's own WiFi to write bad things about them. How rude - you should take that stuff home to think about and do properly.

Popped in today after the whole uproar of Lemmongrass Teagate, and the unfair review that the venue received after a customer had a drama lama and called the police as he was served the wrong tea.I managed to infiltrate the venue, I think I got away without them noticing I am a Senior Trip Advisor bloke, and highly respected journalist, upon sitting down I could hear a cacophony of police sirens "here we go" I thought, "someone got a sausage when they wanted bacon", but no it was all right, someone down the road had just been robbed. Nothing to worry about, the food and beverage constabulary weren't going to interrupt my breakfast wrestling some poor waitress to the ground and taking her away to do 3-5 years hard labour.The venue is very nice, it is decorated in an eclectic style, the staff were very friendly and we loved the music, in fact several times I had to stop eating because I was singing along (sorry to everyone else there who could hear me). There is free WiFi and the code is easy to accessWe ordered two breakfast, I decided to go off piste and ask for my 2 eggs to be changed for bacon, which they were happy to do, and to drink we had a black coffee and Turkish yea (because, really the only people who drink Lemongrass Tea are Muppets), this came with some cucumber water. Now I am really skeptical about water with bits of veg in it, and I did turn my nose up at it initially. However as I'd been working the day before, I was obviously hungover, so I tried it. TripAdvisor I drank the whole jug...Breakfast arrived quickly and the waitress was able to provision us with the extra things we asked for. The food was lovely, it was clearly good quality ingredients and it arrived well presented, it was tasty.We both had the breakfast (you can see the photo of the menu for a list). And the tomato that it came with is literally all we have both talked about all day. Twelve hours later and I am still waxing lyrical about it...Used the loos, they were in good order and kept tidy, not really much you can say about a loo is there?Once we'd finished I had a chat with the owner, who was lovely, while I ate some of the free sample cake they have by the till (the cake I had, was carrot cake and it tasted AMAZING). I actually ate quite a lot of the free cake but it was nice, and I think I got away with it.The whole negative review from an unhappy customer could massively affect a small business like this, but I was happy to see that it doesn't seem to be, the cafe was vibrant and busy and the food was tasty and amazing value, a whole breakfast for £7.50, you can't do much better than that in London. Don't let the opinion of one moron put you off visiting, if you go here and you didn't enjoy it then I would be amazingly surprised...tl;Dr good food, nice venue. Clean loo and WiFi is free.Seriously, what was in that tomato??

Although I'm not a 'senior reviewer' it's easy to see the hard work, passion and great customer care the owner and staff give. I'm not full of my own self importance so when human errors are made I enjoy seeing the very personal side of staff as they resolve such issues. Ten years as an independent operator deserves great praise.

I can't stand lemon grass tea, and I think anyone that does in simply an awful peron, so imagine my pleasure when I found they didn't have any.Seriously though, don't let this silly man drag you down. You obviously work hard on your business. Keep it up. X

Couldn't believe there wasn't any lemongrass, but guess what, other flavours were available! Even better there were no whining idiots in the cafe to spoil my drink. Great place and staff will be back.

I know it'll be a fab place when I eventually get there. Just wanted to say it's a shame Roberto didn't put his brain into gear in the same way he puts his body into gear for his workouts at the gym

By far the best lemongrass and ginger tea in the land! I'm a purveyor of fine tea and I should know! Forget calling the police I had to call the fire brigade cos this sheet was fiyyaaaKeep it up guys!

I like London as much as I like "senior contributors on TripAdvisor" and recruitment managers - but in Birdie Num Nums' case I might just pack up the bike and ride down for a cup of tea. When people who work out at gyms (like Roberto Lattarulo) aren't going to be there, I know I'll love it. I hope the media coverage packs your place out, Sevjan :)

Wish I lived near as I too would come in and shake your hands for having to cope with the lemon and ginger teabag debacle. What a small minded pedantic nanny goat (apologies to lady goats!)

Really enjoyed my visit. Staff were polite and professional exactly what you would expect. Would go back

I have been to Birdie Nums Nums a few times now and I think it's fantastic. Great atmosphere, cheerful, friendly staff and delicious teas and cakes. When I read about the prat who caused a scene because he got the wrong tea bag (so much so that when asked to leave after he refused a refund and was rude to the staff he called THE POLICE) I was amazed at the stupidity of some people. Birdie Num Nums is brilliant and if you are in the area, do yourself a favour and check out this original and vibrant South London venue.

Well done Roberto... for giving Sevjan and her cafe a mention! Not that they need publicity - always superb and satisfying service! If a replacement tea bag is a real concern for you, I envy your life that lacks real worries!!

I've not actually visited this cafe but reading about what happened with that guy who complained about getting the wrong teabag, well, I felt obliged to come and stick up for this hardworking small business by giving it five stars. I will certainly visit when next in Lewisham... And will be proudly ordering a lemon and ginger tea.

I'm sure next time I'll man up and order a coffee rather than cry like a 5yo git in the corner. My apologies, you work very hard and I hope I have not offended any of your staff

Lemon instead of lemongrass. Well there is a limit. Don't you realise that some people are so full of their own self importance that this type of thing can push them over the edge. And then to not massage their super ego is the icing on the cake ( I'm sure you serve delicious cakes ). I have never been to your establishment but I do love a cup of tea so next time I'm in the area I will make a point of visiting you and congratulate you on pricking the over inflated ego of a self important tea connoisseur . Gives us gentle tea drinkers a bad name. Keep up the good work.

Well, first of all, I'd just like to say that I am not a Senior Poster on TA, and in my lowly position as a 'once in a while' poster, I don't have high up connections and I'm not very important, unlike Mr Lemongrass and Ginger, who is clearly very well connected. I had a sausage roll, and a normal cup of builder's tea. It was nice. There was nothing wrong with either. I've only been once, because I don't frequent Lewisham that much. But next time I am there and I'm feeling a bit peckish, I'll definitely be stopping by.I'll try not to call the police because there is no sugar in the sugar shakers....mainly because I'm not some jumped up little imbecile with an unjustified sense of entitlement, and that I've got better things to do with my day than whining about simple mistakes.Though, if there's not enough milk in my tea next time.....I might just write a strongly worded letter to my MP.I do hope Mr Latturdo doesn't ever come back, because that really would bring down the tone of the joint.All in all, a nice little caff, with very nice staff.

I can't believe that someone would serve lemon tea instead of lemongrass! Imagine! Will I ever recover? Must visit next time I'm in the smoke.

I pop in here often and it's a fabulous little place with incredibly friendly people. I've not reviewed it before but was so appalled by the way bullying Roberto treated you that I had to correct that. Keep up the good work and don't be intimidated by spoilt little boys who cry to Mama if they don't get their way immediately.

Where else might one pop in for a coffee and yummy snack to watch an entire soap opera evolve thanks to one idiotic entitled customer who called the police when his tea order wasn't fulfilled perfectly? Why, Birdie Num Nums is just that place.Fantastic, caring customer service, lovely food and drinks, but the lack of lemongrass (yes darling they are NOT the same, didn't you even think to look carefully?) was enough to boil that guy's blood to the temperature of the very water used to concoct their delicious teas.Personally I returned home and created a special 'used teabag' shrine to commemorate the event and to offer gratitude to the effete whining tea-bagger himself.

This is a really nice place to stop by for a tea. The staff are great staff and it's a very nice atmosphere. A nice change from Starbucks! Thumbs up :)

The owner is a really nice hard working lady who deserves a lot of success. Don't let anyone get in your way. Great herbal teas, great hot and cold food. Lovely setting and attractive for all sorts of tastes and ages. Recommended.

Fantastic place for a rest and a cuppa. Lemon and ginger tea is the best pick me up going. Some customer are too far up themselves trying desperately too find their self importance but apart from that the place and staff are amazing and we always pop in for a brew whenever in town. Go there, you won't regret it.

Only been in once and more than happy with service and food. Tea and cake, not lemongrass, anyway who is this idiot who complained to the police. He should be arrested and charged with wasting their time. I wish I'd been in there at the time. Carry on, and take no notice of these a..........

This place is great. Local to us and always trying to serve fantastic food for a very decent price. The best thing is that when they run out of tea, they try to offer something just as tasty.

I have to totally disagree with Mr Lattarulo. Lovely place, lovely staff. Perhaps mummy didn't cuddle him enough. Or dies he have a thing about ginger?Has he a degree in teabag ginger?

Trip advisor is quickly losing its credibility by allowing the likes of Mr Roberto "a senior mega reviewer" to post reviewsMr Roberto clearly has issues far greater than a tea bag and should be removed from his senior poster position at Tripadvisor.

Senior reviewer for TripAvisor shows how flawed and unjust the system is !!!How long is it going to be before things will be changed and proper help is given to disturbed and ignorant elements !!!

Never been, but love it anyway. More of a coffee drinker myself, not a big fan of lemon grass tea! I can say it is in a lovely location and is very quaint.The owner is a nice guy, would certainly recommend a visit.

My thanks to Roberto L for highlighting BNN. Can't wait to sample the excellent humour and customer service!!

Roberto is the num num, what a lemon! Very disappointed that this guy shows off to his girlfriend by trying to bully the staff - get a life man.

I called Cafe Num Nums up from New Zealand just to enquire if I would potentially in the future be able to get some Lemongrass and Ginger tea. They said 'Normally but our order didn't come through so unfortunately we've got Lemon and Ginger tea only at the moment. I can't apologise enough.' I wasn't fussed because it's practically the same bloody thing.

But wanted to offer my support of you standing up to a complete idiot. I've actually got a Good Trip advisor profile, but would never 'boast' my status.Unlike Roberto, I have genuinely travelled globally and would NEVER post such a negative review over such a trivial thing. I wish you the best of luck with your business and salute you for standing up to such ridiculous behaviour.

Made my afternoon... What a laugh!Seriously a grown man complaining over a cup of tea... And then proceeding to write a scathing review. Honestly some people.Loved your response Sevjan! And honestly think you've got a loyal following!I can't wait to pop in and try the tea at Birdie Number Mums and meet Sevjan and her team.Hopefully all the reviews and media attention will increase business

I had to go and try this place having read in The Telegraph about Roberto Lattarulo's (self-proclaimed "senior TripAdvisor contributor") ridiculous strop over lemon/lemongrass and ginger tea. Thanks Roberto for pointing me at this establishment, I found it excellent, the staff were brilliant, the food and drinks superb. Keep up the good work Sevjan, I also found your response to Roberto's rant entertaining.

Well I paid a visit to this pleasant cafe in July. I ordered the lemongrass & ginger tea. I was most upset to be served ginger & lemongrass tea which wasn't on the menu. The waitress did apologise & said that for no extra charge she would throw in some free boiling water, which made my day. Altogether a lovely experience.

Ive never been here, but its now on my wishlist. In a crazy world, idiots like Roberto make me laugh. I doubt hes had the reaction he expected

Lovely little gem! Polite staff and a great cuppa! it's about time there was a little cafe like this. Really nice.

About time someone had the balls to stand up to bullying customers, you deserve every success in the future in what is clearly a lovely business that you work very hard at.

I've never been to this cafe but after reading about the ludicrous review below I I wanted to write a review to say that you didn't deserve this treatment. People think they can just complain about SMEs over laughable things without thinking about the consequences. Btw - this media attention will no doubt be very good for Birdie Num Nums!

We stopped by this cafe and had an excellent experience. The guy who called the police over a tea bag should eat a slice of humble pie and be made to pay the cost of calling the police. The police is very busy and I don't want my tax money to fund his or anyone's tea bag obsession.

I totally disagree with Roberto! BIrdie Num Nums gives excellent customer service along with its food & beverages

Thank you for a place to chill and enjoy a coffee and cake to relax great place these little indenpent place are the best and need to be used more

Great place - super friendly - although the there was some riff raff - namely a guy called Roberto who really lowered the tone - he was soon appropriately shown the door though- thank goodness

I have to admit that I have never been to this cafe but when I am next in London I will make a point of coming here. From what I have read the customer service in this place is, without exception, the best there could be around. So everyone lets rally round and get the teas down our necks and no doubt a yummy bite to eat whilst you are there.

Next time I am in London I will make a special trip for a cup of tea as I want to reward a small independent business that stands up to idiots who can't stomach lemon instead of lemongrass.

Well done for sticking up for your waitress against a bully.Bet your sorry now Roberto your ridiculousness is plastered all over the Internet.

I've been coming to Birdie Num Nums as often as I can when I'm visiting my aunt in London. Relaxing decor, cracking staff, and wonderful hot (and cold) beverages, the food is delish and free wi-fi is always a bonus :) shame to see people leaving bad reviews over the little things, don't sweat it, as there are so many BIG things that Birdie Num Nums has right, A++ establishment !

I dont often use the word lovely but it really is. I actually only wanted a coffee but I was tempted by some pretty damn good cake. Worth a visit without a doubt.